Certificate in Customer Relationship Management - Adams Academy

02/10/2018

Certiﬁcate in Customer Relationship Management - Adams Academy

LOGIN

HOME / COURSE / CUSTOMER SERVICE / CERTIFICATE IN CUSTOMER RELATIONSHIP MANAGEMENT

Certi cate in Customer Relationship Management ( 8 REVIEWS ) 379 STUDENTS 

HOME

CURRICULUM

REVIEWS

CRM (Customer Relationship Management) is an approach to managing all your company’s relationship and interactions with customers. CRM aims to improve the business relationships. The Certi cate in Customer Relationship Management course will teach you the basics of CRM and CRM tools which helps contact management, sales management, productivity and more. The course will help you to learn the tips of CRM and will improve your company to stay connected to customers, streamline the process, and increase pro tability. Throughout the course, you will know how to coordinate the base requirements for a CRM undertaking, and how to review and evaluate your program. The purpose of the course is to help you to build a healthy customer relationship by using proper CRM tools and strategies.

Welcome back! Can I help you Why Should You Choose Certi cate in Customer Relationship  with anything? Management https://www.adamsacademy.com/course/certiﬁcate-in-customer-relationship-management/

1/12

02/10/2018

Certiﬁcate in Customer Relationship Management - Adams Academy

Internationally recognised accredited quali cation 1 year accessibility to the course Free e-Certi cate Instant certi cate validation facility Properly curated course with comprehensive syllabus Full-time tutor support on working days (Monday – Friday) E cient exam system, assessment and instant results Access to the course content on mobile, tablet or desktop from anywhere anytime Eligible for **NUS Extra** card which gives you 1000’s of discounts from biggest companies.

Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful in no time. You will be able to stand out in the crowd after completing this course. You will also be able to add our quali cations to your Resume and make yourself worthy in the competitive job industry.

FAQs Who is this course for? There is no experience or previous quali cations required for enrolment on this course. It is available to all students of all academic backgrounds.

Is this course accredited? Yes, this course is accredited by IAO and CPD Quali cation Standards.

If I take the course, how will I be assessed? Once you complete all the lessons/units, you are required to sit an exam which is multiple-choice. Pass mark is 60%.

Does this course include exams? Yes, this course includes exams.

How can I achieve my certiﬁcate? Once you successfully pass your exam you can obtain your certi cate of achievement either in PDF or hard copy format, or both, for an additional fee. Certi cates are also available as e-certi cates.

Is there any charge for certiﬁcation? Yes, there is an additional charge for the certi cation service. Certi cates are £4 each for PDFs and £8 each for hard copies. If both PDF and hard copy certi cates are ordered at the same time, the cost is £10. E-certi cates are available from your learning portal completely free of charge.

Can anyone validate my certiﬁcate through your website? Yes, there is a unique code issued for every certi cate and anyone can validate your certi cate by using this code through our website.

Are there any prerequisites for the course? There are no prerequisites for this course and it is open to everyone.

How long until I receive the course conﬁrmation details? Once you purchase a course your account will be set up within 48 hours and you will receive an email Welcome back! Can I help you with your account details. with anything?

https://www.adamsacademy.com/course/certiﬁcate-in-customer-relationship-management/

2/12

02/10/2018

Certiﬁcate in Customer Relationship Management - Adams Academy

For how long do I have access to the course? You will have access to the course for one year following purchase.

What support do you offer? We provide 24 hours live chat support and our customer service team is available during working hours to answer your phone calls.

COURSE CURRICULUM



Course Overview

