02/10/2018
Certificate in Customer Relationship Management - Adams Academy
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Certi cate in Customer Relationship Management ( 8 REVIEWS ) 379 STUDENTS
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CRM (Customer Relationship Management) is an approach to managing all your company’s relationship and interactions with customers. CRM aims to improve the business relationships. The Certi cate in Customer Relationship Management course will teach you the basics of CRM and CRM tools which helps contact management, sales management, productivity and more. The course will help you to learn the tips of CRM and will improve your company to stay connected to customers, streamline the process, and increase pro tability. Throughout the course, you will know how to coordinate the base requirements for a CRM undertaking, and how to review and evaluate your program. The purpose of the course is to help you to build a healthy customer relationship by using proper CRM tools and strategies.
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