INSIGHTS FROM INDUSTRY
RESPONDER NURSE CALL SOLUTIONS TO IMPROVE QUALITY CARE INVESTMENT IN TECHNOLOGY REAPS REWARDS echnology innovator Rauland Australia has implemented the Responder nurse call solution in Apollo Care’s aged care facilities to improve resident safety, enhance care team communication and improve response times.
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radar resident safety monitoring has been pre-wired into the ceilings, which will soon provide 24/7 discreet monitoring for residents to detect falls, identify when residents move out of bed, notify staff when residents require assistance and ensure a rapid response.”
The solutions are scalable, can be integrated to support care staff workflow and documentation requirements, deliver mobile reporting to support quality care decisions, and can interact in a cloud-based technology environment.
The drive for digital transformation and the use of technology is now greater than ever in the residential aged care sector as a direct result of industry challenges as well as new standards and a new act soon to come into effect.
Rauland’s high-tech Responder nurse call solutions were implemented into three Apollo sites in Maryborough and Rockhampton, giving its care team mobility when responding to residents, liaising with other staff and accessing documentation.
Rauland’s reporting dashboard also ensures Apollo can keep pace with regulatory and compliance changes. This live data ensures the care team can identify quality care initiatives every day.
Apollo selected a mobile device that can distribute services using an app interface cleverly integrated with Rauland’s nurse call and resident safety technologies. “The ability to communicate more efficiently with nurse call plus integrate with smart mobile devices is empowering employees to provide proactive care to residents. A direct speech pathway from the mobile device to resident rooms has been proven to reduce response times and improve satisfaction for residents (and their families) when they need assistance,” said Cameron Burt, Chief Executive Officer at Rauland Australia. “In addition to the Responder nurse Aged care providers like Apollo Care that invest in technology are supporting better outcomes call solution and carer mobility, 4D for residents.
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