LASA Fusion Autumn 2022

Page 91

INSIGHTS FROM INDUSTRY

HOSPITALITY AND LIFESTYLE AWARD WINNERS PUT SPOTLIGHT ON UNSUNG HEROES

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head chef, food service assistant, hospitality manager and diversional therapist team leader have one amazing thing in common—they’re all national winners in the 2021 Hospitality & Lifestyle Aged Care Awards. Run by SoupedUp, the unique program was designed specifically for hospitality and lifestyle staff—recognising and rewarding outstanding team members across catering, cleaning, laundry, and lifestyle services within aged care homes. The inaugural winners are based in New South Wales, Queensland and Victoria from organisations Crowley Care, Uniting Hawkesbury Richmond and Springwood, Arcare Aged Care Parkwood, BlueCross Hansworth, and Bolton Clarke. “It’s fantastic to share some good news in aged care, amidst the on-going challenges of COVID-19. The HLAC Awards are a timely reminder of the hard-working and caring professionals that continue to deliver quality, despite the circumstances,” said SoupedUp Founder and CEO, Belinda Adams. “We are extremely proud to award and acknowledge the roles and professions that often fly under the radar; those that keep aged care homes running behind the scenes. “These recipients are just a snippet of the empathetic, passionate, caring people who go the extra mile for their residents in aged care. “We’re delighted to be able to give back to these individuals and sites, and highlight their exceptional work despite the challenges thrown their way.” National winners were nominated by colleagues, family and friends, and each one has demonstrated they go above and beyond their standard duties. “It’s been humbling to see via the submissions the number of empathetic, passionate, caring people across the country. Through the HLAC Awards, we get an opportunity to spread the word that every minute, every day, people are doing little things that count!” Belinda concluded.

Catering Innovation through COVID-19 Award: Crowley Care, NSW. When COVID-19 restrictions set in, the team had to close their popular on-site café Barneys, and instead started up a coffee van. Outstanding Event/Theme Days Award: Uniting Hawkesbury Richmond, NSW. When a resident mentioned she received a ribbon at the Hawkesbury Show, ‘The Great Hawkesbury Scone Bake Off’ event was born. Chef/Cook of the Year Award: Rudy Manu, Arcare Aged Care Parkwood, QLD. Rudy is passionate about providing five-star quality food and runs monthly food focus meetings with residents and family members. Food Service Assistant of the Year Award: Donya Hajj, BlueCross Hansworth, VIC. For Donya, Bluecross is not a job, it’s her second home, and she makes it a priority to build relationships with the residents. Hospitality Manager of the Year Award: Lindsey O’Grady, Uniting Springwood/ Uniting Hawkesbury Richmond, NSW. Lindsey is an approachable, friendly leader who goes out of his way to improve the quality of food and involve residents. Lifestyle/Activities Individual of the Year Award: Gwen Bonney, Bolton Clarke, QLD. Gwen has been instrumental in implementing innovative ideas that support resident wellbeing and connection. Alycia Johnson is Marketing & Communications Manager, SoupedUp. For more information visit soupedup.com/hlac2021

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Articles inside

The Aged Care Crisis will decide the federal election

4min
pages 13-14

Fresh Ideas

9min
pages 100-102

Innovative rehabilitation program improves resident health and wellbeing

2min
page 99

Hospitality and lifestyle award winners put spotlight on unsung heroes

2min
page 91

The latest air treatment technology will save lives

3min
pages 88-90

Families pitch in at NoosaCare

4min
pages 97-98

Award-winning new model of care

4min
pages 95-96

Are you ready to join the revolution?

3min
pages 83-84

How to deliver a great care experience

4min
pages 85-87

Responder nurse call solutions to improve quality care

4min
pages 80-82

Digitising aged care worker records

2min
page 79

Why technology is a must for aged care providers

2min
pages 77-78

Traineeships help alleviate the aged care workforce crisis

3min
pages 68-69

Governance: is there room for an advisory board?

2min
pages 63-64

The human challenge of aged care

5min
pages 70-72

Do you have employees coming back from retirement?

3min
pages 65-67

Stronger with data

4min
pages 75-76

What does good governance look like?

5min
pages 59-62

New digital platform to help older Australians age their way

2min
pages 57-58

Specialist financial advice for

3min
pages 55-56

Digital guide for aged care workers

3min
pages 53-54

The importance of exercise for healthy ageing

4min
pages 48-49

Putting people at the heart of innovation

4min
pages 50-52

Making an impact in aged care

3min
page 47

Supporting the mental health of aged care workers is vital

3min
pages 45-46

Rating great design

4min
pages 39-42

Nurses should be seen as leaders

4min
pages 43-44

Ensuring quality dementia care is a focus of aged care reform

3min
pages 29-31

Less resilient leaders please navigating omicron and industry reforms

3min
pages 27-28

Moving fast, doing more, breaks a workforce

3min
page 25

Working in a war zone

5min
pages 17-18

LASA Next Gen Ambassador Spotlight: Maddison Styles

2min
page 26

LASA industry excellence awards now open

2min
pages 23-24

Minister’s Column

4min
pages 11-12

A landmark election for aged care

3min
pages 15-16

CEO’s Column

4min
pages 9-10

Chairman’s Column

4min
pages 7-8
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