Hero Universe Vol 3 - 2019 by Admin

Vol 03/2019

www.heromotocorp.com

Connect... Collaborate... Co-create...

INDEX CIO, CHRO & Head - CSR Message......................................................................................... 3 COMPANY HIGHLIGHTS • New Office at The Grand....................................................................................................... 6 • Launch of New Scooters & Bikes........................................................................................... 7 • D&I Talks – Session 1............................................................................................................. 8 • Hero Kids Day Out ................................................................................................................ 8 • Heroes of Hero Talent Show – Season 1................................................................................ 9 • LinkedIn MTV Get a Job Season 5.......................................................................................... 9 • Hero Going Digital............................................................................................................... 10 • Hero MotoCorp Alumni Network Portal.............................................................................. 10 • Diversity Month: "Celebrating the Unique You".................................................................. 10 • Long Service Awards............................................................................................................ 11 • Hero Wellness..................................................................................................................... 13 CAPABILITY BUILDING • HeroHatch Completes One Year.......................................................................................... 14 • Hero MotoCorp Ltd reaches final round of 7th Global Healthy Workplace Awards 2019... 16 • Information Technology Landscape Upgradation................................................................ 16 • Women In Leadership - Batch 3.......................................................................................... 17 • Talent Onboarding .............................................................................................................. 17 • Talent Speaks....................................................................................................................... 20 • Career Counselling for Children........................................................................................... 21 • Pan Africa Rally 2019........................................................................................................... 23 • Finance Annual Workshop- 2019........................................................................................ 26 • National Sales Meet 2019................................................................................................... 27 CSR INITIATIVES (Q1 –Q2)................................................................................................... 28 NEWS FROM OUR PLANTS & FUNCTIONS • Gurgaon Plant...................................................................................................................... 31 • Vadodara Plant.................................................................................................................... 32 • Haridwar Plant..................................................................................................................... 33 • Neemrana Plant & GPC....................................................................................................... 34 • CIT Jaipur............................................................................................................................. 35 • Sales & After Sales............................................................................................................... 36 • Global Business................................................................................................................... 37 • Dharuhera Plant.................................................................................................................. 38

CIO, CHRO & Head - CSR Message

Dear Colleagues,

Mr. Vijay Sethi CHRO, CIO & Head-CSR

I am delighted to release the next edition of Hero Universe magazine. Through this magazine, we wish to share with you all the new updates in various fields taking place throughout our organization.

This year until now has been challenging for the automobile industry however our morale has been high and keeping with the ethos of being the global number one we became the first two-wheeler manufacturer in the country to get BS-VI certification on June 10th 2019 for our Splendor iSmart motorcycle. Our much awaited move to a elegant new office at Hotel Grand in Vasant Kunj got completed in August. This lively new office with ultra-modern interiors and vibrant colours brings in positivity and collaboration. Our Hero Talent Show initiative, helped us bring the talent of our employees' children on larger stage. Motivating them and appreciating their talent is just a small step in acknowledging how much our employees and their familiesâ&#x20AC;&#x2122; mean to us. For the younger lot, Kids Dayout was another initiative which helped us bring the families together. Career Counselling was organised for children which included online assessment and one-on-one session with experienced counselors. As we move and create benchmarks in different areas of automobile business, the time was also right to stop by and create a platform to renew our association with our ex-employees. Our Alumni Network Portal is one such initiative that will continue to strengthen our bond with our Alums. In the D&I space - Diversity & Inclusion Month: "Celebrating the Unique You" campaign was started to celebrate and applaud the uniqueness that we all bring. In line with this, D&I Talks Session were organized with personalities who have overcome odds and barriers to transform their lives. We had an all Female DET batch of 50 joining us which took our overall female 3

employee count to over 1000. With a continued focus of building female leaders across levels - Women in Leadership (WIL) 3rd batch was inaugurated in June. On the CSR front, we undertook a mega plantation drive of planting 5 Lakh seed balls under the Hero Green Drive initiative. Under the same initiative we were also awarded the Asia Book of Records and India Book of Records for maximum families participating in one single drive. We were bestowed with Mahatma Award - 2019 for having a Greener, Safer and Equitable world. We were also awarded the “Shiksha Vibhushan” Bhamashah award by Chief Minister of Rajasthan for the contribution in the field of Education in the state. I hope you enjoy reading this edition of Hero Universe and look forward to your contributions for the upcoming editions.

Regards, Vijay Sethi CIO, CHRO & Head – CSR

COMPANY HIGHLIGHTS Quarter Highlights Macro-Economic Trends GDP growth projection for 2019-20 has been successively revised down from 7.4 per cent (in February 2019) to 7.2 per cent (in April 2019), 7.0 per cent (in June 2019) and to 6.9 per cent in the 3rd bimonthly policy of August 2019. In Q1 FY20, automobile sales witnessed the sharpest decline of 10.5% y-o-y in the last 5 years. Q2 has seen a similar story. There are several reasons that is attributed to this prolonged decline, but the biggest one is the overall week consumer sentiment that is pervasive in the economy. In addition, the crisis in the NBFC space has led to a liquidity squeeze, resulting in a drastic decline in the number of fresh loans to the auto sector. Other important reasons that have contributed to the weakness include new safety norms starting April 1, 2019, higher insurance costs, higher ownership costs, and increased load carrying capacity for M&HCVs leading to high inventories at retail (dealers) level causing slow movement in the wholesale movement of vehicles.

Wheeler Industry Performance Till Date Two Wheelers sales registered de-growth of (-) 12.93 percent in April-July 2019 over April-July 2018. Within the Two Wheelers segment, Scooters, Motorcycles and Mopeds declined by (-) 15.58 percent, (-) 11.18 percent and (-) 20.17 percent respectively in April-July 2019 over April-July 2018. Upcoming Q2 results will pave the wave for product and policies correction for every stakeholder related to this business.

Hero Performance Hero sold 18.4 lakhs vehicles during the quarter which was lower by 12.5% on a year-on-year basis versus industry which was lower by 10%.This included the effect of reduction of inventory by more than 80,000. Revenue was at `8,030 Crores. EBITDA margin was 14.4%. Profit before tax included an exceptional item of `737 Crores. The reported PAT is `1,257 Crores versus `909 Crores last year same quarter, which reflects a 38% increase. The underlying PAT after adjusting for these exceptional and one off items is `786 Crores for the quarter. Q2 data is awaited.

COMPANY HIGHLIGHTS New Office at The Grand

ero MotoCorp Vasant Vihar office shifted to The Grand, Vasant Kunj. Our CMD Mr. Pawan Munjal formally inaugurated the office. The inauguration started with a tree plantation in the park in front of our new office where our employees planted 400 + trees. This followed by a round of office by CMD and an interaction with employee. The employees shared their experiences of shifting in the new office and also talked about their opinions on the current market conditions. The new office has a feel of very modern setup amply supported by a good amount of natural lighting.

COMPANY HIGHLIGHTS Launch of New Scooters & Bikes

ay 1, 2019, will always be remembered as a landmark day for not just Hero MotoCorp but for the two-wheeler industry - the day when we launched not just one, or two but three premium motorcycles, including the most-awaited motorcycle of recent times - the XPulse 200; the other two being the XPulse 200T and Xtreme 200S. Along with the Mega National Media Launch, we also organized the Test Rides of the bikes for the Media - the XPulse twins in Bengaluru and the Xtreme 200S at the Buddh International Circuit in Greater Noida.

Media has been extensively reporting on these bikes since launch and their response has been very positive. Even the initial responses received directly from customers on social media have been overwhelmingly positive. This Mega Launch has taken the brand equity of Hero up by several notches, thereby significantly contributing to the Premium Journey of Hero MotoCorp. Just over a week after the high-decibel launch of our new premium motorcycles, we introduced two new scooters - the Maestro Edge 125 and Pleasure+ 110 - to media at a Press Conference. We also gave media an opportunity to ride the scooters. There was an extensive media reportage across the country on these launches. The response on social media was also very positive and our hashtag #MaestroEdge was trending on twitter for quite some time.

COMPANY HIGHLIGHTS D&I Talks – Session 1

s part of our D&I talks Hero hosted some of the most inspiring personalities at our Office. The list included Ms Deepa Malik recipient Padma Shri and Arjuna Award, Sandeep Chaudhary (Gold Medallist- Javelin Throw), Nidhi Mishra (Bronze Medal- Discus Throw), Sumit (World Record holder- Javelin Throw), Devendra Jhajharia (first Indian Paralympian to win Two Gold Medals at Paralympics) and Satnam (Mister Deaf World Contest finalist) who came in and shared their life story with our team. These heroes despite so many physical disabilities have achieved glory for our country and continue to aspire for more. It was really an inspiring, extremely motivating, overwhelming and deeply engrossing session which touched everyone who was present.

Hero Kids Day Out

s a part of our continuous journey of bringing hero families together, Hero Kids-DayOut was celebrated on 24th June at The Grand, Vasant Kunj for the children of our employees based out of Corporate Office, Sohna Road Office and Zonal Office, Gurgaon.

Approximately 80 children ageing from 4 years

to 17 years participated with full enthusiasm. Across various age groups Joy and energy was unbeatable.

The children participated and enjoyed themselves in various games and activities like Face Off, Jenga and Painting Jamming etc. For the first time to give kids tech flavour Virtual reality stalls were also set up at the venue where the children took a virtual tour to Seven Wonders of the World in this line motion sensor based games were also stationed where children played Cricket, Boxing, roller-coster, Fruit ninja etc. The event also featured choreographed dancing, pottery, special play section for kids under 6 years of age including bouncee, ball games, blocks etc. A well-known illusionist and attracted an enthusiastic response from children and Parents. The event ended with an emotional performance by the children, which was dedicated to their parents and goodies distribution for our young Heroes.

COMPANY HIGHLIGHTS Heroes of Hero Talent Show – Season 1

alent – It’s the Will. Not The Skill.

With an aim to encourage the Talent among our employees and their children, the talent nominations were invited in the following categories: Dancing, Singing, Instrumental and Painting. Close to 100 nominations were received under all categories. Internal evaluation team, which shortlisted 18 employees and 15 kids for the final round, did the first level of screening.

The Grand Finale of Heroes of Hero Talent Show was organised on 8th April 2019 at Gurgaon. The jury comprising of external and internal members evaluated the performances. The finalists of Dancing, Singing & Instrumental Music performed live while painting category finalists exhibited their best piece of art. The winners & runners-up of Dancing, Singing, Painting and Instrumental Music (as decided by Jury) were awarded Rs. 50,000 and Rs. 25,000 each respectively.

The children who excelled in “Academics” were also rewarded with Platinum award and 5000 Smileys. Mr. Vijay Sethi, CHRO, CIO and Head – CSR, congratulated the winners and encouraged everyone to believe in themselves and reminded that greatest talent is much powerful than biggest fear. With this, Heroes of Hero Talent Show Season 1 was concluded. Stay Tuned for Season 2!

LinkedIn MTV Get a Job Season 5 Hero participated in LinkedIn MTV Get a Job Season 5 with more than 15800 student registrations.

inkedIn MTV Get a Job is an internship platform where top 12 brands from across industries float their dream summer internship opportunities and young campus graduates from premium institutes in India compete for internships. Participants applied though their LinkedIn profiles and were screened through a few rounds on stringent parameters. Top 5 candidates were interviewed by our panellists and an intern was selected for our Global Business function. Final interviews of LinkedIn MTV Get a Job Season 5 were conducted at our Corporate Office on 18th March 2019 and was telecasted on MTV, 25th May 2019 at 6.30 pm.

COMPANY HIGHLIGHTS Hero Going Digital 1. In continuation of our Digitization Journey, we introduced "Hero myBusiness App". This app provides insights on Key Business and Performance Indicators for our Sales and After Sales Team and our Channel Partners. The Key Functionalities in the App are : Dealer Profile including:

Hero MotoCorp Alumni Network Portal

t Hero MotoCorp, we strive to build deeper, long lasting, trusted partnership with all the stakeholders who have helped us to be the market leader and World’s Number 1, 2-wheeler Company for all these years. Hero firmly believe in having and nurturing trusted relationships with everyone.

• DPI Score • Owner Details • Dealer & Network locations • GST & PAN • AO details Key Business Performance Indicators like: •

Sales KPI's (Daily, MTD & YTD): Live Retail, Retail & Stock,TAD & DAPR, Town Market Share, Enquiry, HHS, myScore • After Sales (Daily, MTD & YTD): Service Reporting and Revenue, Status of complaints, HHS, Part Purchase and Inventory, myScore • Receivables: Outstanding, Payment Due Invoices, Paid Up Stock Details • Hero Happiness Score customer interaction recording As part of first step we have released this application for our Sales and After Sales Team so that they can monitor KPIs of Dealers and also update some of the information like Showroom Photographs, Workshop Photographs etc. In case there is any correction required in DPI Score, dealer details etc., please contact Dealer Development Cell As a next step we have extended this application to Dealer Owners in month of July. 2. As part of our digital journey, we have introduce Hero ACE Hero ACE is our Internal Chat Bot which is available on our Portal Herocompass.com . With the help of Hero ACE, one can chat and inquire on following topics

While we continue to evolve new strategies and touch the lives of billions of people on the planet, one thing remains constant - the very fact that every Hero who has ever walked with us had an impact on our growth story. Ex Employees or the Alumni contribution to the company is undoubtedly invaluable. We all would like them to be our Heroes and brand ambassadors always. In our endeavour to create a formal connect with our former employees, Hero launched Hero MotoCorp Alumni Network Portal – an online platform to enable our former Hero MotoCorp employees to remain connected with us.

Diversity Month: "Celebrating the Unique You"

ontinuing with our objective of making Hero MotoCorp, a truly inclusive organization, with a culture that values, respects and encourages diversity, we applauded the Uniqueness that we all bring and that makes all of us individually special!

• HR policies • IT services approval process • Employees directory • DIY videos (Do it yourself) 3. For Day Care Facility Usage and Day Care Expense Claim, we have launched Child Day Care Portal. Child Day Care Portal can be accessd with Login herocompass. com >> Go to Common Apps >> Click on Child Day Care Tab

Employees Contribution to #HumSabMainHainHero #DiverseTeamOneHero were on parameters like

To help you understand how to use this portal, we have created a guidebook video as well.

• Acknowledging that since someone’s experience is different from yours, it brings a different perspective to all the initiatives and activities.

• Celebrating a team member’s work and acknowledge how their difference adds tremendous value to them, to the team, or to the overall outcome in a situation. • Making an effort to understand multiple viewpoints, to work with those who think, act and believe differently than them.

COMPANY HIGHLIGHTS Long Service Awards

he year 2018-19 was very challenging, especially for the automobile industries and despite these challenges, we were still able to sustain the number one position in the industry. This was possible by our employee’s hard work and dedicated long association with the organization. The time had come to recognize those employees who had completed the tenure of 5, 10, 15,20,25,30 and 35 years with the organization in this accomplishment. This year we had 1145 employees whose felicitation was scheduled on 15th April 2019 at each location.

Location Dharuhera Plant Gurgaon Plant Haridwar Plant Neemrana Plant G P C - Neemrana Vadodara Plant CIT Jaipur Corporate Office Sohna Road, Gurgaon Zones Grand Total

35 Years 30 Years 25 Years 20 Years 15 Years 94 44 31 57 1 15 10 315 1 1 1 2 1

1 2

1 7

3 7 4

114

4 66

4 367

2 64

10 Years 164 46 24 2 1 1 8 8 1

5 Years 15 39 38 42 8 5 54 19 1

Grand Total 405 427 63 45 12 6 71 44 6

12 267

44 265

66 1145

D&I Talks – Session 2

ontinuing with our Diversity and Inclusion talk series, we had Mr Sarbjeet Singh and Mr Ravi Kalra as our guest speakers in quarter 2 who shared their journey and inspiration. Their talk held at Gurgaon Plant left the entire audience spellbound. Mr Sarbjeet Singh popularly known as "Vella Bobby" is involved in Social Service in Shimla, Himachal Pradesh. He started with organizing blood donation camps and running funeral van to carry dead bodies for free. Around 5 years ago, he started a free canteen and Langar (community kitchen) for cancer patients and their attendants at Shimla's only cancer hospital. Today he is also running Roti Bank with 25000 students from different schools in and around Shimla where Rotis (bread) is collected to be given to needy.

Mr Ravi Kalra is the founder of The Earth Saviours Foundation. At one time, he was businessperson, but then founded the Earth Saviours Foundation and left everything to dedicate his life to seva (service). Today he runs a shelter home at Bhadhwadi village, Gurgaon Faridabad Road, where more than 500 abandoned senior citizens, physically and mentally disabled, victimised women, and adults and children suffering with incurable diseases are taken care. He has also carried out last rites of more than 6000 unclaimed dead bodies.

COMPANY HIGHLIGHTS Hero Wellness

ero Launched the Health & Wellness portal for our employees for both web and mobile app versions.

The portal contains many features like self-health assessment, health tools/calculators, medical encyclopedia, personalized health tips, health bulletins etc. Employees can store and compare their own and their family’s periodic health check-up records, set medication reminders etc. There is also a market place offering many health related special discounted services.

Main features of Hero wellness portal (Employee suite): • Self-Health Risk Assessment •

Dashboard

•

Personal Profile

•

Health Profile

•

Health Records

•

Consult Specialist

•

Wellness Center

•

Quiz and Tool

•

Care@AllizHealth

•

Wellness Rewards

•

Market Place

•

Chat with Doctor Etc.

•

List of all Hero panel hospitals for cashless treatment, all pathology /radiology lab tie ups , information on discounts, packages etc is available on portal.

An occupational health management suite of this portal will enable digital management of all major activities of our occupational health & wellness centres located at manufacturing plants. Going forward, we will add access to information on our medical insurance policy, employee claims history, insurance coverage, sum assured status, track claims status, online cashless authorizations to hospital, online claim submissions etc.

CAPABILITY BUILDING HeroHatch Completes One Year

ne year ago on 4th Sept 2018, HeroHatch was formally kicked-off.

On HeroHatch's first year anniversary, we can proudly and safely say that we, as an organization, are on the right path to create some history-making milestones in the coming future. Both the projects (Electric Mobility and Pre-Owned 2W) have made great progress. In addition, two more Hero Hatch teams were kicked-off in June 2019. Reflecting back, it has been a very fantastic journey both in terms of results till now and the learnings which will ensure that the culture of innovation in the organization will further prosper. Hero Hatch also demonstrates the ability of the members of the organization to get out of their comfort zone and do things that may seem un-do-able in normal circumstances. It also shows that our teams can break all silos and work at an amazing speed. A special shout-out to the nine Hatchers (Ankit Agarwal, Anuj Jain, Gaurav Dadheech, Navjyot Shanker, Rajat Bhardwaj, Ravi Kant, Sangya Rai, Satyendra Dwivedi, Utkarsh Parashar) who took the leap of faith with us, and helped us bring HeroHatch to where it is today with all their efforts and dedication. Now, the next batch of Hero Hatch Anshuman Singh, Ashish, Harshapalee Dudhamal, Manish Budhwar, Neha Kalani, Ravi Kumar Srivastava, Sahil Sapru, Sandeep Nautiyal, Shubham Rawat, Yogesh Bhatt are also working with same enthusiasm and we are sure that they will also come up with great ideas.

HR Training Development Conclave

he HR Training Development conclave was hosted at Vasant Kunj office on 11th sept 2019.

The event saw training professional from R&D and plant locations coming together to discuss the agenda of effective and sustainable training processes for HMCL. The briefs around the conclave were mostly on the aspect of 1. HR orientation on driving the training requirements & its business linkage 2. Session on E learning module, Code of conduct and sustainability data collection 3. Service level creation for driving effective training process and its benefits 4. Orientation on the HRIS module of Successfactor in respect to Learning module As a next step a training steering team compromising of training spocs across location would be created who will jointly create companywide training process and delivery agendas. The benefit can be seen through the lens of common system/process creations and training experience for everyone across Hero.

CAPABILITY BUILDING Pre-Festival Readiness Initiatives by Sales Learning Function

o upskill and prepare the dealer manpower in time for the Festival Period, the Sales Learning Function organized two 1st in Hero initiatives.

1. On the Job Training ( In - dealership intervention) • On the JOB Trainings at the dealerships were imparted with focus on Sales Pitch, Demo, Objection Handling & Closing Skills. • The objective was to refresh the knowledge & Skills of DSE’s, PC’s, Receptionist & Tele-callers and also prepare them to attend to customers during the peak festival period. • The activity was planned at the dealership location to save on travel time of staff and sustain business continuity. Some Glimpses:

2. Zonal Sales Skill Competition (ZSSC) • The ZSSC was planned with the objective to train, reward, motivate Dealer Sales Executives (DSE’s) & Premium Consultants (PC’s), and refresh their Knowledge, Skill and Attitude before festive period. The focus was on entire Sales process with greater emphasis on Sales Pitch, Demo, Objection Handling and Closing. • More than 2000 DSE’s & PC’s participated in this activity Some Glimpses:

CAPABILITY BUILDING Hero MotoCorp Ltd is 7th Global Healthy Workplace Awards 2019 -Finalist

ero MotoCorp applied for the Seventh Global Healthy Workplace certification and Awards in May 2019. Hero MotoCorp was selected as award finalist (Top three companies) in MNC category and have been invited to make a presentation at award ceremony on 1st November 2019 at Melbourne, Australia which will be hosted in partnership with Monash University, Melbourne on 31st October – 1st November 2019. We are now certified as Global Healthy workplace and being among the finalist (only three companies) is itself a big recognition. The winner will be decided on 1st Nov after the final presentation. Large Employer Category Hero MotoCorp (India) Marisol (Brazil) Reliance Industries (India) SME Employer Category Global Prairie (USA) Swisse Wellness (Australia) VitaS (Belgium) We submitted a 47 pages application form as per format provided by agency and sporting attachments, evidences, presentation and web links were provided (with commitment from agency for non-disclosure of any information) Application was evaluated under below mentioned criterias• Leadership Commitment and Engagement • Worker Involvement • Business Ethics and Legality • Programs and Policies • Continual Improvement and Systematic Process • Sustainability and Integration

Information Technology Landscape Upgradation

ero over last few months we have done major upgradations in our IT Landscape with our ERP SAP ECC being by upgraded yesterday.

We have upgraded following systems in last few months • ERP System - SAP ECC to SoH (SAP on HANA) • Dealer Management System (DMS) Hero Connect • Product Lifecycle Management System (PLM) • High Performance Computing (HPC) setup • Warehouse Management System (WMS) • Warehouse Control System (WCS) • Analytics Platform by introducing SAS • DR Setup of all major Applications

Major drivers of these projects were: • Access to new functionalities • Ease of Use • Enhanced performance • Better Risk Management

CAPABILITY BUILDING Women In Leadership - Batch 3

o encourage our Women Leaders’ Journey of 3rd batch of Women in Leadership Program started this quarter. Ms. Swati Munjal (Director, Strategic Initiatives, BMU) was the Guest of honour and Dr Punam Sahgal (Former Dean IIM Lucknow) was the keynote speaker for the ceremony. Other delegates who attended the inaugural were Dr. Vishal Talwar (Dean School of Management, BMU), Dr. Sunita Chugh (Program Director WIL), Dr Manoj Arora ( Vice Chancellor, BMU), and Ms. Viveka Bhandari (Head Marketing, VNAP) apart from faculty and other members from BMU and members from Hero MotoCorp. Participants from the previous batch also shared their experiences with the new batch and encouraged them for the fun-filled learning journey ahead. In order to provide various perspectives, this year's batch also have few participants from other organizations. Women in Leadership Program is a flagship program specially designed for providing holistic leadership exposure to our women employees at mid-entry level of management. This aims to: • Enhance self-awareness by learning about one’s own leadership impact on other • Enhance the ability to express oneself better by understanding and embodying deep and active listening • Increase productive energy by knowing how to manage emotions, resolve conflicts and relate better with other • Enhance team working by learning team leadership

Talent Onboarding - Management Trainees

ero welcomed 20 Management Trainees who became part of Hero Family in this quarter.

As a precursor to the program, MTs completed newhire joining formalities and were apprised about the Induction Program scope and stages. The day started with Mr Vijay Sethi, Ms Neerja Sharma and Mr Rakesh Vasisht welcoming them. Later during the day, MTs got an opportunity to interact with Leadership members- Mr V S Kasbekar, Mr Sanjay Bhan and Mr Rakesh Vasisht. The day was power packed with facilitators driven digitized presentations on Company Orientation, new hire policies & awareness sessions and the session on Marketing Function. During the leadership interaction, interesting questions were asked by the bright young minds. A few of them were in the area of HMCL's business diversification plans, exploring alternate energy based vehicle, strategic marketing, business challenges of modern world etc.

The program shall involve three working days of participants each month starting from the month of June 2019 and would require minimum of 80% of attendance in order to qualify for the certification. The assessment shall be based on their participation in activities, quizzes and evaluation by the faculty on the assignments given during each module. Participants will also be assigned a coach during the program with whom they will have few sessions during the 9-10 months of their WIL journey.

CAPABILITY BUILDING 105 GETs & PGETs Join Hero Family

ERO welcomed 100 Graduate Engineer Trainees(GETs) & 5 Post Graduate Engineer Trainees (PGETs) who became part of Hero Family in July. GETs & PGETs completed new-hire joining formalities and were apprised about the Induction Program scope and stages.

This was followed by a formal Welcome and Joining Kit distribution to GETs & PGETs. Later during the day, Keynote addresses by EMT members were shared with the newly joined GETs and PGETs through AVs. The day was engaging which included presentations on Company Orientation, POSH & Gender Diversity & Inclusive Workplace.

CAPABILITY BUILDING 50 DET Join Hero Family

ll Female DET Batch of 50 employees joined Hero Family on 5th Aug. During the day, the DETs completed new-hire joining formalities and got a detailed understanding around the Induction Program scope and stages. Some members of the organization also shared their experiences with them. With this, the number of female employees in the organization crossed 1000.

Hero MotoCorp Jaipur by Nite Marathon 2019

he Hero MotoCorp Jaipur-by-Nite marathon was a resounding success with all participants having an exhilarating experience. We had 300+ registered participants for the marathon. Hero MotoCorp was the official title sponsor for the marathon and we were there for the flag off along with royal dignitary of Jaipur.

CAPABILITY BUILDING Talent Speaks MT 2019 - Poshita Agrawal “My Management Trainee induction was the perfect way to kickstart my career. I honestly couldn't have asked for a more enriching and exciting experience! Our outbound leadership programme at Jim Corbett was nothing short of phenomenal. It helped all 20 of us to bond, with this nascent phase binding us. The Auto Heritage Museum was a treat as it exposed us to the vintage world of the auto industry. All of this was cherished, but the cherry on the cake was the Hero Plant visit. Seeing a bike being manufactured every 17 seconds was an experience and further propelled my excitement of joining the automobile industry. The most essential part of our whole tenure was the multiple functional trainings we did at plant and on field: Sales & After Sales, Supply Chain and Sourcing, Operational, Finance, Human Resource, Information Technology. The training was very efficiently and brilliantly designed to give us some hands on experience of how Hero Moto Corp functions and helped us dig deeper into the company work culture, strategic area and functioning. The most challenging experience for us was our "BIG IDEA " presentation to the company, where we were supposed to take up a real life challenge the company was facing and how we as Management Trainee can solve it. The challenge was enthralling and the result, more so. Our idea was implemented if after strict evaluations, it meets management's thought process. We ended the amazing induction with an engaging sports day, filled with activities and team bonding. My induction at Hero MotoCorp was nothing short of enriching! I personally loved how each member at top management made time to interact with us and was genuinely interested in what we had to say. The humility and empathy in this company amazes me, I hope in my entire journey at Hero MotoCorp I continue to meet people with such strong values and beliefs."

GET 2019 - Ashwini Milind Udapure “I just wanted to reach out and say thank you to company for such a wonderful Induction Programme and introducing us to the Hero Culture. It helped us to understand the ecosystem of an organization. It started with general induction of three days letting us know the Code of Conduct of HMCL, Various departments of HMCL making it as an organization. Then the fun part of our induction programme was “Out Bound Training” consists of various fun activities which taught us situational behavior as per Code of Conduct of an organization leading to conclusion that we should think about the solution for any problem and not to focus on problem. It was like making us comfortable with company environment. The Induction Programme is designed so perfectly that my personality is gradually changing from a student to a corporate work person. The Gurukul training has major role in developing us in technical aspect for getting ready for to be an employee. The training modules are divided to train us in every aspect so that we can sustain in any department of an organization. It was great experience learning all the departments of the company and we will ensure that this knowledge will impact our work style in future.HMCL made us fell us well cared of during Induction Programme, meeting with not onlyknowledgeable but also friendly person made us very comfortable even at unknown places. Thank you for making us Hero Family.”

CAPABILITY BUILDING Career Counselling for Children

areer counselling sessions for children of employees based at HMCO, HMCI and Zonal Offices was planned for this quarter. This was for the first time that we included our employees who are based out of our zonal offices. The program started with parents briefing session on 14th June 2019 at Vasant Vihar. Online Assessment of Students and report sharing with parents followed this. It was heartening to see that parents were very enthusiastic about career counselling for their kids and most of them were ready with right questions. Dr. Anubhuti Sehgal & Mr. Rohit Sehgal at Vasant Kunj Office did the One-on-One counselling in two simultaneous panels.

CAPABILITY BUILDING 2019 DEMITSU HATOVE TRAIL – Employee Achievement

allol Kumar Mohanty, Participated in ALL JAPAN TRIALS CHAMPIONSHIP 2019 at Iwate Prefecture, JAPAN on 28-29 Aug 2019.He secured 35th position, among over 700 participants from Japan. He is also the first Indian national who participated in this event. This is a big achievement for him as well as for our organisation.

Gurukul Inauguration at Neemrana Plant

GURUKUL - Neemrana Plant" was inaugurated on 13th June 2019 by Mr. Vikram S Kasbekar, Executive Director Operations (Plants). Mr Ravi K Pisipaty and various members from Hero & the new batch of ASDC Students were present on the occasion. To start with, the Gurukul shall be used to impart technical (practical and theoretical) trainings to ASDC students (12th pass hired under ASDC scheme as part of MOU with Hero) & to our Team Members.

Hero MotoSports Ropes in Top Rally Rider Paulo Goncalve

ver the past three years since its inception, the Hero MotoSports Team Rally has been notching up impressive results at rallies across the world. The Team achieved its first podium finish of this season at the recently concluded Merzouga Rally in Morocco. Gearing up to further improve its performances in the future, the Team has hired top rally rider Paulo Goncalves as its fourth rider. Paulo is the 2013 FIM Cross Country Rally World Champion and finished at the runners-up position at the Dakar Rally in 2015. We announced this news to the media a couple of days back, and this has been extensively reported on across print, online and social media.

Pan Africa Win

t is a matter of great pride and joy for all of us, as we celebrate the fantastic win of our MotoSports Team in the Pan Africa Rally 2019, which concluded recently. The force behind this was our star rider Joaquim Rodrigues, who secured the win for the team, our very own C S Santosh for posting a best performance ever (Top 5) by any Indian Rally athlete at an International stage as big as this, and the entire Hero MotoSports Team Rally for this great achievement. Performances like these really inspire us to RACE OUR LIMITS and go farther than ever, in our quest to provide the best possible products to our consumers.

CAPABILITY BUILDING Pan Africa Rally 2019

CAPABILITY BUILDING Celebration of WORLD IP Day

t the outset, the IPR team had unfolded the World IP Day 2019 activities before all the CITians by circulating a series of informative teasers catering a range of topics on IP Awareness until 24th April. Following this, an online Quiz was conducted hinged to the IP informative teasers circulated earlier. The winners of the IP Quiz were Mr. Arpit Agrawal from Project Engg., Mr. Somank Soni from Chassis CIT, and Mr. Avinash Kumar from Body Engg. CIT. Multiple flexes containing various topics such as, contributions of women innovators, Patents on MotoSports, HMCL trademarks, actual vehicle models displaying several Design Registrations of HMCL, amongst a few were displayed at the boulevard area. Besides this, the HMCL Innovators with their innovations as a contribution towards generating patents were also exhibited alongside a message from the CTO in order for an additional token of encouragement for all CITians.

Hero Sales Academy

3 Day Residential Program was organized at IIM Bangalore for Dealer Owners. The Key Topics of the Program were • Macro Economics • Sales & Marketing • People Skills in Dealer Environment • Customer Centricity • Communication Skills with focus on Listening Skills • Digital and Social Media • Financial Management in Dealer Environment The program was attended by 42 Dealer Owners from all over the country in 2 batches. Some Dealer Vertabim about Program “Excellent opportunity. Definitely extend it to all dealers. Great location & excellent faculty” “Excellent faculty, exceptional program & material. All the professors are exemplary & amazing. Wish we get to do this on yearly basis”.

CAPABILITY BUILDING Finance Annual Workshop- 2019

inance 2019 annual workshop started with the auspicious lamp lighting ceremony followed by the opening keynote by CFO. During the first half, there were insightful updates by each finance unit from the plants, corporate department about the FY19 highlights, and FY20 focus areas. Mr. Yogesh Agarwal- MD & Head-Research from HSBC India conducted an engaging session on ‘Capital market and valuation’. He covered areas on 'Drivers for valuations' and how it can be different for various industries. He also elucidated with examples that how valuations works for start-ups. Citing multiple real-time examples, the speaker effectively shared the market insights and knowledge to the workshop attendees.

Next was the session on Finance Business Partnering; the attendees were apprised by the finance business partners about FY19 updates. Then the session was opened for group brainstorming and way forward ideation on finance business partnering. The attendees were distributed in eight pre-formed groups and each group presented their ideas through online real-time presentations. Post lunch, team enjoyed an energizer game 'The Perfect Square'; this activity intuitively helped team to build a perspective on how to keep the basics intact, amidst the uncertain blindness of cut throat and complex business environment. Further there was an engaging session on 'Automation in Finance', during this session FY19 updates and FY20 focus areas for finance automation projects were described. Next workshop session was on CFT projects. This session was intended to generate ideas around cross functional projects viz : 'Paperless Organization', 'Cost optimization', 'Productivity on spends', 'Single day closure', Automation' etc. Again the attendees formed eight pre-defined groups and each group first brainstormed and then presented their ideas. The methodology viz idea collection was digitized, and collective online inputs got generated in real time. Next session was on people capability building program: DISHA 2.0. The session focused on FY19 achievements and renewed vigor and focus on building people capabilities during FY20. This workshop session was also an opportunity to recognize our key participants and partners who enhanced the capability building efforts through DISHA program. Further there was a felicitation of the top performers for each of the DISHA program pillars viz 'Food For Thought', 'Paathshala', 'Dronacharya', 'Let's Konnect'. Also there were felicitations in overall learning areas viz 'Xtreme Learners', 'Pathshala Icon' and in the area of automation viz 'Automation Icon'. Each session was filled with energy and very valuable ideas from the workshop attendees. These ideas would surely help HMCL in the journey of building Future ready finance.

CAPABILITY BUILDING National Sales Meet 2019

ational Sales Meet for FY 2019-20 was conducted on 9th April 2019. It was attended by sales force team of Area Offices, Zonal Offices & Head Office.Â Agenda of the meeting was overview of 2018-19 performance but majorly on Goals of 2019-20. It started with the presentation by National Sales Head followed by key initiative presentation by Head-Sales Strategy & planning. Mr. Sanjay Bhan Head SAS re-iterated on goals for FY2019-20 on different parameters & demand variables series, which he had shared with all of pan India ZO/AO teams. Event was followed by a special discussion with AMs & TMs. The last part of session had an OPEN house session, where whole field team got a chance to discuss business Q&A with function heads.

CSR INITIATIVES Overall number of beneficiaries of various initiatives as part of Hero We Care • Road Safety under banner of Ride Safe India: More than 5.0 Lakh participants • Education and Girls Empowerment under banner of Hamari Pari and E2 (Educate to Empower): More than 3.0 Lakh beneficiaries • Caring about environment and cleanliness under banner of Happy Earth: More than 19 Lakh tree plantations and more than 1450 toilets across the country • Various Community Initiatives across locations : More than 3 Lakh beneficiaries across the country

students and education support to 50 out of school children

Status of our CSR initiatives in Quarter 1 FY19-20 were:

• Graduation certificate were handed over in a ceremony to specially abled but talented girls under Jeevika a part of Hero MotoCorp CSR initiative, many of them are now employed and part of mainstream society

• Project Guru Jal launched in Gurugram to resolve the water crisis issue, the program was launched in presence of Honorable Union Minister Shri. Rao Inderjeet Singh, District Magistrate Mr Amit Khatri and Commissioner MCG Mr Yashpal Yadav

• Inauguration ceremony was undertaken at Coolie center Vasant Vihar for out of school children under Project Shiksha, the major objective is to achieve ‘education for all’ (EFA) and elimination of child labour • Hero MotoCorp under it's CSR initiative inaugurated samarth girls and step up center at Haridwar,which would provide remedial classes support to 50 girl

• 60 solar street lights project installation was kicked off at Bhandhwadi Village, Gurugram in presence of local community for promoting clean and green energy

• 243 students were awarded diplomas after completing skill development course in Tailoring, Beautician and Computers by RKMF supported by Hero MotoCorp CSR initiative

• Under “Swachh Vidyalaya Abhiyan”,47 toilet block sanitation facility were handed over in Jaipur, Neemrana and Haridwar • Feel the Joy of Giving - Cloth, Books and Stationery Collection Drive saw participation of employee’s across all location, huge quantity of boxes were collected and material were distributed to the needy • Manthan annual CSR partners meet was organized in Delhi where all our CSR partners were given a platform to share their domain knowledge and experiences, and work in collaboration for having better impact on the society • Community Safe and Cold Drinking water facility was handed over at Jaipur • Drinking water jar and grocery were handed over to 10 orphan children and widows in village of Jamwaramgarh block in Jaipur • Educational tour visit to our Plant at Gurugram and Neemrana was organized for children attending Remedial Classes at Gurugram and Orphan homes at Jaipur • Hero MotoCorp sets up a state of art Centre of Excellence at Govt. ITI Nizamuddin, Delhi • Hero MotoCorp CSR bestowed with Mahatma Award 2019 •

plantation undertaken and 1.0 Lakh tree sapling under progress in Delhi • Asia Book of records and India Book of record for Hero’s Green drive; for getting maximum number, 35,217 of families participating in record time for planting 2.1 Lakh tree sapling • Skill development center for training two wheeler technician was inaugurated by Honorable Vice President of India Shri. M. Venkaiah Naidu at Nellore • Renovated pond handed over at Bastpur & Malpura village in Dharuhera,which has doubled the capacity to hold water and helped in improving the ground water table • 13 visually impaired students were supported for getting digital literacy under Project Enable • First time Mega seed plantation drive of planting 5.0 Lakh seed balls was undertaken at Gurugram under Hero Green Drive • 1000 solar lantern distributed to families affected due to powerful cyclone fani in Odisha • Jeevika information fair saw participation of 250 women for getting information about various skill development opportunities and eventually getting

Hero TOI Green Drive 5.0

motivated to become entrepreneur •

Diploma certificates were handed over to 290 women for completing skill development in Dharuhera,many of them are gainfully employed or running their own thing

•

Project Guru Jal launched in Gurugram to resolve the water crisis issue, the program was launched in presence of Honorable Union Minister Shri. Rao Inderjeet Singh, District Magistrate Mr Amit Khatri

• Two Wheeler Technician Training Center in the industrial town of Yerraguntla near Nellore Status of our CSR initiatives in Quarter 2 FY19-20 were: • Hero Green Drive Chennai; 1.5 Lakh tree sapling

and Commissioner MCG Mr Yashpal Yadav • 42 Biz Sakhis were felicitated as part of women empowerment program, focused at providing entrepreneurship skills to 30,000 women in Haryana • 100 women in Rajasthan were supported with water wheel for fetching water from distant sources which

sanitation facility were handed over in Jaipur, Neemrana and Haridwar • Hero Impact league season 3 culminated with coverage of 4.0 Lakh kilometer through efforts of our employee volunteer for supporting Army & CRPF families

CSR Awards has alleviated their problem of carrying water on their head • Inauguration ceremony was undertaken at Coolie center Vasant Vihar for out of school children under Project Shiksha, the major objective is to achieve ‘education for all’ (EFA) and elimination of child labour • Under Project Shiksha Samarth girls and Step up center inaugurated at Haridwar,which would provide remedial classes support to 50 girl students and education support to 50 out of school children • Graduation certificate were handed over in a ceremony to specially abled but talented girls under Jeevika a part of Hero MotoCorp CSR initiative, many of them are now employed and part of mainstream society • 60 solar street lights project installation was kicked off at Bhandhwadi Village, Gurugram in presence of local community for promoting clean and green energy • 243 students were awarded diplomas after completing skill development course in Tailoring, Beautician and Computers by RKMF supported by Hero MotoCorp CSR initiative • Under “Swachh Vidyalaya Abhiyan”,258 toilet block

• CSR Excellence Award in "Energy & Education" by Rajasthan Government • Gold Leaf appreciation to Hero MotoCorp by Cause Because • “Shiksha Vibhushan” Bhamashah award by Government of Rajasthan for Jaipur • “Shiksha Vibhushan” Bhamashah award by Government of Rajasthan for Neemrana • Hero MotoCorp recognized by CRPF wives welfare association for supporting Pulwama martyr soldiers family • Asia Book of records and India Book of record for Hero’s Green drive

NEWS FROM OUR PLANTS & FUNCTIONS Gurgaon Plant

n our continuous efforts to promote and embrace Diversity & Inclusion at the workplace, we introduced women apprentices at the shop floor in April â&#x20AC;&#x2122;19 at HM2G. Currently we have 50 women deployed in Engine and Frame Plant. A special induction was designed and executed covering both the technical and behavioural development.

Various workshops for employees across all levels. The key highlights were Transcendental Meditation (TM), Team Building program and Follow up Session of Strategic Business Communication workshop conducted for Plant Leadership Team, which essentially enhanced the art of mindfulness & leadership skills in the current business scenario. This time in addition to the staff, we had extended POSH awareness drives to our technicians & contingent manpower category as well. On our employee engagement front Staff Family Day was a big attraction with full fanfare .Career counselling drive for employeeâ&#x20AC;&#x2122;s kids & screening of the motivational movie for our contingent manpower were also organized during this period. Following the legacy this year too our employees were recognized for their long term valuable service with the organization on the event of Baisakhi.

Vadodara Plant

ith an objective to develop a learning environment at HM5V, Vadodara Plant has started “Book Talk” w.e.f. April 2019, wherein different books were reviewed:

1. What get you here will not get you there. 2. When Change Happens. A Training Program conducted on “Seven Habits of Highly Effective People” for IL3 and above employees at Hotel Grand Mercury at Vadodara on 6th and 7th June 2019. Wherein 22 Participants participated from different locations of HMCL. In order to improve the Collaboration among various Internal Teams at HM5V, a Training Program Organized on “Collaboration & Ethics” on 25 & 26 June 2019. Wherein 26 Participants participated from different department of HM5V.

Haridwar Plant

his Fiscal Year 2019-20 began with varied initiatives around creating more engaging work environment.

Baisakhi function at the plant was celebrated with paramount fervor and zeal involving participation from team members and staff employees putting up varied interesting performances. Long Service awards then followed up the Baisakhi function. 63 employees were given these awards for their sustained commitment and dedication. 79 Staff employees were felicitated with Zero Late Coming Awards for their discipline and punctuality all-round the year. All four CFTs with Team Members’ Participation were reconstituted through the Lucky Draw conducted on 25th April and Orientation Program for newly constituted CFTs were organized on 4th and 5th May. As part of Diversity & Inclusion that happens to be one of the organizational focus area, session on Gender Sensitization and POSH were conducted covering around 50 Staff employees. Sanskriti CFT organized Knowledge Sharing and learning sessions on “Zero Based Budgeting” and on “7 Habits of Highly Effective People” in the month of May and June respectively. “World Environment Day” was celebrated at the plant where in Tree plantation drive was conducted, planting around 526 trees on 5th June. Also in the same week, Eco-friendly products were on display for the purpose of exhibition and sale. June also happened to be our safety incident/ injury free month. “Shanti Paath and Hawan” followed by Prasad distribution was organized on death anniversary of Chairman, Late Shri Raman Kant Munjal.

“Chroma Yoga Session” was conducted by combining light and colour therapy techniques & brain stimulating soundscapes to create an immersive yoga experience.

In order to bring more joy, health and mental peace, fortnightly Laughter Yoga Sessions have started at the plant. Also on the evening of International Yoga Day i.e 21st June,

On the Sports front, Josh CFT has organised Carrom Competition from 18th June onwards, employees have been participating with supreme enthusiasm. To reinforce competency-based selection, a session on “Competency Based Interviewing Skills” planned for Hiring Managers covering around 45 of them. Last but not the least, 2 Days “Summer Workshop” on “Personality Development and Confidence Building through Theatre” for kids of our Staff conducted on 27th & 28th of June.

Neemrana Plant & GPC

ero MotoCorp Ltd, Neemrana was awarded with First Prize in large-scale industry category from Factories and Boilers department, Govt. of Rajasthan for "Excellence in compliance of Safety, Health and Welfare provisions". Award ceremony was organized at Jaipur and chaired by Mr. Naveen Jain-Secretary, Skill, Employment and Entrepreneurship, Govt. of Rajasthan. More than 250 industries participated in this competition.

Glimpses of BER (Building Effective Relation) Program by Mrs. Niloufer Aga

CIT Jaipur

roto Facility Expansion on 3rd June 2019:Â Pooja ceremony was organized on 3rd June 2019 at new Proto Expansion facility to inaugurate and celebrate phase-1 completion.Â

World Environment Day was celebrated @ CIT Day Care on 5th June 2019 :

Sales & After Sales

ero is on the journey to become a truly global entity in terms of size, customer reach and technology, which is not possible without having diverse talent, equal opportunity and inclusion. Our diversity agenda is to create a culture of respect and appreciating the uniqueness and differences in each person. This will create an inclusive environment of belonging; where ideas of all are valued and embraced. In the first phase of the ‘Diversity & Inclusion’ initiative of the Company, we have covered the entire Sales and After Sales function in Gender Sensitization workshop. These were conducted all across our five zones. The sessions touched upon various topics like why diversity is important, various kinds of diversity and awareness about the law of sexual harassment at workplace. We also gathered insights from various one-on-one discussions with some of our members of the Leadership team and Focus Group Discussions, which were followed by an EMT session, which was also attended by Pawanji.

GLOBAL BUSINESS Hero continues its presence in Global Auto Shows: We continued our presence in auto shows across the globe, which are important as a part of our regional and corporate strategy. The shows been covered this financial year so far are Medellin (Colombia), Kathmandu (Nepal), Dubai (Automechanika, UAE), Addis Ababa (Ethipoia), and Ecuador. We also displayed XPulse in these shows and the vehicle gathered huge enthusiasm across the globe.

Increased push for Retail Finance: The focus of the year has also been on utilizing sales levers for increasing our conversions. Retail finance is one of the most important levers, and because being inaccessible to end customers in many parts of the world, we collaborated with banks to make retail finance as an important tool at our dealerships. Significant efforts are being taken in Bangladesh where we have our retail finance scheme called Amaar Hero; and in Nepal where we have retail finance scheme called Sajilay Hero in which we are offering flexibility up to zero down payment.

Dharuhera Plant HM1D has been abuzz with excitement of late. Below we present the vignettes of the recent happenings here.

RECOGNTION TO OUR LEARNING DEVELOPMENT INITIATIVES LeapVault is a premier executive development & knowledge media company in India. Tata institute of Social sciences is an academic partner of LEAVAULT both organize every year. TISS -Leapvault CLO Awards India is the most prestigious awards for excellence in learning leadership development training and coaching. The summit and the awards together represent India’s finest corporate Learning & Talent Management professionals and provide them and others with a high-level opportunity to interact, learn and share best practices. The summit is India’s premier platform for leaders in corporate learning, coaching, organization and leadership development. Hero MotoCorp Ltd won the GOLD AWARD-2019 in BEST SKILL DEVELOPMENT INITIATIVE category at 11th Annual summit of TISS- LeapVault CLO Awards at Hotel Four season Worli Mumbai

EMPLOYABILITY ENHANCEMENT INITIATIVES In order to that skill enhancement, we as Hero MotoCorp Ltd has signed DST MOU with Govt. ITI Rewari in Fitter & MMV trade. That MOU has been exchange at MDU Rohtak in presence of CM of Haryana Mr Manohar Lal Khattar & Plant HR Head Dharuhera Mr Dharm Rakshit. The Dual System of Training (DST) aims to create linkages between industries/establishments and ITIs, so as to provide high employability courses to trainees, whereby trainees gain theoretical training in the ITIs and practical training through hands on exposure in the industries. Hence, the trainee gets exposure to the latest/updated technologies and machinery making them more industry ready.

EXPOSURE TO GLOBAL “World Skills” organises the world championships of vocational skills, held every two years in different global locations. In 2019 the Russian Federation hosted the 45th World Skills Competition in Kazan and China will conduct 46th World Skill In 2021 in Shanghai. This year’s Competition brought together more than 1,300 young professionals where about 1,300 Experts assessed the contestants’ work in 56 skills across 6 sectors. India sent about 250 observers from NSDC, SSC , CII , FICCI, Industry and SSDM. As part of this delegation, our Mr. Sudhansu Padhy (HM1D) and Mr. Jitender Chaudhary (HM3H) attended as observer and witnessed the skill competition arena. They got first hand understanding of the finer aspects of global skill judging parameters - viz. Speed , Acclimatization of participants to the climate , Machines and Equipment. Our two delegates visited the vocational training institutes and learnt of training pedagogy employed there.