Global Logistics Services
We Make Business Easy!
With strong integrated ERP and SAP supply chain solutions, our worldwide logistics network offers a wide range of flexibilities to bring out different delivery models including local and global solutions that meet your unique needs and budget requirements. Advantech's Logistics Service gives you the flexibility to simplify your logistical networks, bring your products to market on time, and enjoy a timely return on your investment. • Optimized and flexible shipping solutions • Integrated ERP and SAP supply chain solution with global distribution network • Centralized plants with local delivery
Optimized Logistics Solutions
Oversea or Domestic End Customers
Regional Hubs
HQ Factory
Strong Design Capability
Full Range of Customization
Strong engineering knowledge with cutting edge design technology and well-structured project management fulfill customer requirements.
We provide comprehensive, customized solutions with high-mix, low-volume box build, and assembly, modification, system integration and testing services.
Quality Manufacturing
Dual world-class manufacturing centers provide a full range of board, chassis and system production, in a timely and cost-effective manner that minimizes business risks.
Optimized Global Logistics
Global Procurement
Non-stop Global Support
Centralized plants and local hubs offer flexible and cost-effective delivery models, including local and global shipping solutions.
Global procurement network with strong, worldwide supplier relationships and strict vendor and product management offers quality-guaranteed, compatible peripherals with short lead times and competitive prices.
Localizable, customizable, and reliable value-added after-sales services that include full-line repair service and 24/7 technical support.
Box Build Centers
Advantech Global Services
Advantech Global Services Network
Trusted Support Resources to Maximize Your Success
Customer Support Services Our global presence provides localizable, customizable, and reliable customer support services. We can create an optimized maintenance and support plan, leveraging the full power of our service portfolio to help reduce costs and proactively mitigate business risks to best meet your needs. In addition to our complete technical and repair support, we provide a variety of customizable after-sales services, including extended warranty, advance replacement, upgrade, fast repair, etc. With our knowledgeable local support groups, we enable a consistent support experience around the world and help keep your investment at peak performance and within your budget. • 24/7 technical support: hotline AE & online chat support • Global deployment with local full-line repair capability • Easy-to-use web-based repair and tracking system • Various value-added, after-sales support services
Ascot
Milpitas Irvine
Hotline AE & Online Chat Support
Intelligent Support Portal
Local Full-line Repair & Customizable After-sales Services
Beijing
Bangalore
Advantech can help you get the most out of your technology investments through customized design, manufacturing, quality assurance, logistics, and after-sales support. With our highly trained experts and comprehensive global network, Advantech Global Services supports customers around the world to maximize business success.
Tokyo
Bangkok
Advantech Global Services offer: • Flexibility – Total solution approach backed by global network • Capability – Design and local customization • Reliability – Solid infrastructure and quality assurance • Efficiency – One-stop shopping solutions
Sao Paulo
Remote Troubleshooting Diagnostics
7
Seoul
Amberg
Cincinnati
A Series of Services Provides a 24/7 Non-stop Service Network
24
Warsaw
Design Centers Manufacturing Centers Logistics Centers Service / Repair Centers Assembly Centers
Web-based Logistics and RMA Info System 2010
2000017862
www.advantech.com
Design to Order Services
Global Procurement Services
Advantech's Design To Order Services (DTOS) includes a full range of customization services that offers a one-stop solution for customizing boards and system platforms. Design To Order Services integrate strong engineering knowledge with cutting edge design technology, proven industrial ODM processes, and different levels of customization, all of which provide comprehensive services that fulfill diverse customer requirements.
Our global procurement network consists of local teams that leverage strong, worldwide supplier relationships and strict vendor and product management to offer quality-guaranteed, compatible peripherals with short lead times and competitive prices.
With hundreds of open-standards-based and ready-to-use products designed for difficult applications and industries, we provide more options for creating unique solutions. Our extensive line of products and abundant domain know-how allow you to choose the best combination of technology, performance, and price, without compromise. • Strong design and customization capability • Well-structured project management • Exact NPI process
• Localized procurement with worldwide network support • Global standardization management • Trusted quality with revision control
Configure to Order Services Trusted and Worry-free Compatible Peripheral
Procurement Qualification procedures: Vendor Management
Product Management
Procurement Management
• Global sourcing • AVL system
• Quality capabilitty testing • Compatibility testing
• Customized fulfillment services • One-stop shopping
Reliable Price and Service Support Worldwide
• Online intelligent configuration • Comprehensive approach to complex configuration solutions • Local customized configuration services
Quality Guaranteed
The flexibility to reduce total cost
The reliability to ensure high class quality
The capability to maximize your innovation
The efficiency of one-stop solutions
Manufacturing
Quality Overview
Our dual, world-class manufacturing centers in Taiwan and China both maintain precise quality control, and offer a full range of production in a timely and cost-effective manner. To maximize the efficiency of operational procedures, we have implemented a cluster manufacturing system within our segmented manufacturing service units. This unique approach enables a direct, simplified, and highly streamlined design-to-manufacturing process.
As the product matures, there is a constant need to apply closed loop mechanism to solve the quality issues that arise. Sometimes, to find out the real cause of a problem, there may be a need to go one or even more steps back in the product lifecycle to get down to the root cause of the problem. Quality is controlled at Advantech in 3 stages known as DQA (Design Quality Assurance), MQA (Manufacturing Quality Assurance) and CQA (Customer Quality Assurance) which is the underlying strength of Advantech products as the system continuously reviews design and manufacturing quality.
ATMC
AKMC
Taipei, Taiwan Area 17,488 m2
KunShan, China Area 81,000 m2
• Small Volume Production • Board & System Products • ODM/OEM Projects • Engineering Sample Innovation Services
Mutual Backup
Centralized ERP & Shop Floor
• Mid-to-High-Volume Production • Board, Chassis and System Design & Production • ODM/OEM Projects
This system also provides constant feedback on design, manufacturing and even for shipped to customer products, improving communication between design engineers and factory side. Advantech is proud of this continuous quality improvement that increases the reliability and stability of our products. • Most complete ISO coverage • Green policy • Constant quality and reliability monitoring • Ease of access to quality contacts
DQA
R&D
NPI period ECOP/ECOM PN approval
MQA
QE & DTE
Incoming material inspection Material quality control
Testing period Verification Certification MTBF prediction Bug report
IPQC
Customer
FQC
Finished goods inspection Production quality control
In process quality inspection RWK quality control
AE & RMA
Service period & policies Quality issue handling Customer feedback handling DOA & RMA rate/trend analytics Top return product analytics
Quality information Feedback Questionnaire PR/QDR
Customized Testing
OS Expertise
• Mechanical & sheet metal chassis customization and assembly
• Full system verification & functional testing
• Software installation/BIOS modification & revision control
• RAID system integration
CQA
QC IQC
Customization
• Comprehensive compatibility support
Manufacturing and Quality Assurance
• In-house board, chassis, and system production • Dual world-class manufacturing centers minimize business risks • Advanced production capabilities and customizable processes • Rigid quality assurance system • Most complete ISO standard coverage
Advantech CTOS makes industrial computing solutions more accessible by offering web-based configuration tools; comprehensive, complex assembly services with high-mix, low-volume box build and customized assembly; modification; system integration; and functional testing services.
• Customized testing/ customer’s testing kit • Networked system imaging & testing
• Microsoft OS, Embedded OS, Linux & Server Integration • Burn-in and Hi-pot with reliability and safety
Customized Packaging • Customer’s logo silk-screening • Custom barcode labeling, MSDS, cards, certification/ documentation inserts • Customized package
Customers
Design to Order Services
Global Procurement Services
Advantech's Design To Order Services (DTOS) includes a full range of customization services that offers a one-stop solution for customizing boards and system platforms. Design To Order Services integrate strong engineering knowledge with cutting edge design technology, proven industrial ODM processes, and different levels of customization, all of which provide comprehensive services that fulfill diverse customer requirements.
Our global procurement network consists of local teams that leverage strong, worldwide supplier relationships and strict vendor and product management to offer quality-guaranteed, compatible peripherals with short lead times and competitive prices.
With hundreds of open-standards-based and ready-to-use products designed for difficult applications and industries, we provide more options for creating unique solutions. Our extensive line of products and abundant domain know-how allow you to choose the best combination of technology, performance, and price, without compromise. • Strong design and customization capability • Well-structured project management • Exact NPI process
• Localized procurement with worldwide network support • Global standardization management • Trusted quality with revision control
Configure to Order Services Trusted and Worry-free Compatible Peripheral
Procurement Qualification procedures: Vendor Management
Product Management
Procurement Management
• Global sourcing • AVL system
• Quality capabilitty testing • Compatibility testing
• Customized fulfillment services • One-stop shopping
Reliable Price and Service Support Worldwide
• Online intelligent configuration • Comprehensive approach to complex configuration solutions • Local customized configuration services
Quality Guaranteed
The flexibility to reduce total cost
The reliability to ensure high class quality
The capability to maximize your innovation
The efficiency of one-stop solutions
Manufacturing
Quality Overview
Our dual, world-class manufacturing centers in Taiwan and China both maintain precise quality control, and offer a full range of production in a timely and cost-effective manner. To maximize the efficiency of operational procedures, we have implemented a cluster manufacturing system within our segmented manufacturing service units. This unique approach enables a direct, simplified, and highly streamlined design-to-manufacturing process.
As the product matures, there is a constant need to apply closed loop mechanism to solve the quality issues that arise. Sometimes, to find out the real cause of a problem, there may be a need to go one or even more steps back in the product lifecycle to get down to the root cause of the problem. Quality is controlled at Advantech in 3 stages known as DQA (Design Quality Assurance), MQA (Manufacturing Quality Assurance) and CQA (Customer Quality Assurance) which is the underlying strength of Advantech products as the system continuously reviews design and manufacturing quality.
ATMC
AKMC
Taipei, Taiwan Area 17,488 m2
KunShan, China Area 81,000 m2
• Small Volume Production • Board & System Products • ODM/OEM Projects • Engineering Sample Innovation Services
Mutual Backup
Centralized ERP & Shop Floor
• Mid-to-High-Volume Production • Board, Chassis and System Design & Production • ODM/OEM Projects
This system also provides constant feedback on design, manufacturing and even for shipped to customer products, improving communication between design engineers and factory side. Advantech is proud of this continuous quality improvement that increases the reliability and stability of our products. • Most complete ISO coverage • Green policy • Constant quality and reliability monitoring • Ease of access to quality contacts
DQA
R&D
NPI period ECOP/ECOM PN approval
MQA
QE & DTE
Incoming material inspection Material quality control
Testing period Verification Certification MTBF prediction Bug report
IPQC
Customer
FQC
Finished goods inspection Production quality control
In process quality inspection RWK quality control
AE & RMA
Service period & policies Quality issue handling Customer feedback handling DOA & RMA rate/trend analytics Top return product analytics
Quality information Feedback Questionnaire PR/QDR
Customized Testing
OS Expertise
• Mechanical & sheet metal chassis customization and assembly
• Full system verification & functional testing
• Software installation/BIOS modification & revision control
• RAID system integration
CQA
QC IQC
Customization
• Comprehensive compatibility support
Manufacturing and Quality Assurance
• In-house board, chassis, and system production • Dual world-class manufacturing centers minimize business risks • Advanced production capabilities and customizable processes • Rigid quality assurance system • Most complete ISO standard coverage
Advantech CTOS makes industrial computing solutions more accessible by offering web-based configuration tools; comprehensive, complex assembly services with high-mix, low-volume box build and customized assembly; modification; system integration; and functional testing services.
• Customized testing/ customer’s testing kit • Networked system imaging & testing
• Microsoft OS, Embedded OS, Linux & Server Integration • Burn-in and Hi-pot with reliability and safety
Customized Packaging • Customer’s logo silk-screening • Custom barcode labeling, MSDS, cards, certification/ documentation inserts • Customized package
Customers
Design to Order Services
Global Procurement Services
Advantech's Design To Order Services (DTOS) includes a full range of customization services that offers a one-stop solution for customizing boards and system platforms. Design To Order Services integrate strong engineering knowledge with cutting edge design technology, proven industrial ODM processes, and different levels of customization, all of which provide comprehensive services that fulfill diverse customer requirements.
Our global procurement network consists of local teams that leverage strong, worldwide supplier relationships and strict vendor and product management to offer quality-guaranteed, compatible peripherals with short lead times and competitive prices.
With hundreds of open-standards-based and ready-to-use products designed for difficult applications and industries, we provide more options for creating unique solutions. Our extensive line of products and abundant domain know-how allow you to choose the best combination of technology, performance, and price, without compromise. • Strong design and customization capability • Well-structured project management • Exact NPI process
• Localized procurement with worldwide network support • Global standardization management • Trusted quality with revision control
Configure to Order Services Trusted and Worry-free Compatible Peripheral
Procurement Qualification procedures: Vendor Management
Product Management
Procurement Management
• Global sourcing • AVL system
• Quality capabilitty testing • Compatibility testing
• Customized fulfillment services • One-stop shopping
Reliable Price and Service Support Worldwide
• Online intelligent configuration • Comprehensive approach to complex configuration solutions • Local customized configuration services
Quality Guaranteed
The flexibility to reduce total cost
The reliability to ensure high class quality
The capability to maximize your innovation
The efficiency of one-stop solutions
Manufacturing
Quality Overview
Our dual, world-class manufacturing centers in Taiwan and China both maintain precise quality control, and offer a full range of production in a timely and cost-effective manner. To maximize the efficiency of operational procedures, we have implemented a cluster manufacturing system within our segmented manufacturing service units. This unique approach enables a direct, simplified, and highly streamlined design-to-manufacturing process.
As the product matures, there is a constant need to apply closed loop mechanism to solve the quality issues that arise. Sometimes, to find out the real cause of a problem, there may be a need to go one or even more steps back in the product lifecycle to get down to the root cause of the problem. Quality is controlled at Advantech in 3 stages known as DQA (Design Quality Assurance), MQA (Manufacturing Quality Assurance) and CQA (Customer Quality Assurance) which is the underlying strength of Advantech products as the system continuously reviews design and manufacturing quality.
ATMC
AKMC
Taipei, Taiwan Area 17,488 m2
KunShan, China Area 81,000 m2
• Small Volume Production • Board & System Products • ODM/OEM Projects • Engineering Sample Innovation Services
Mutual Backup
Centralized ERP & Shop Floor
• Mid-to-High-Volume Production • Board, Chassis and System Design & Production • ODM/OEM Projects
This system also provides constant feedback on design, manufacturing and even for shipped to customer products, improving communication between design engineers and factory side. Advantech is proud of this continuous quality improvement that increases the reliability and stability of our products. • Most complete ISO coverage • Green policy • Constant quality and reliability monitoring • Ease of access to quality contacts
DQA
R&D
NPI period ECOP/ECOM PN approval
MQA
QE & DTE
Incoming material inspection Material quality control
Testing period Verification Certification MTBF prediction Bug report
IPQC
Customer
FQC
Finished goods inspection Production quality control
In process quality inspection RWK quality control
AE & RMA
Service period & policies Quality issue handling Customer feedback handling DOA & RMA rate/trend analytics Top return product analytics
Quality information Feedback Questionnaire PR/QDR
Customized Testing
OS Expertise
• Mechanical & sheet metal chassis customization and assembly
• Full system verification & functional testing
• Software installation/BIOS modification & revision control
• RAID system integration
CQA
QC IQC
Customization
• Comprehensive compatibility support
Manufacturing and Quality Assurance
• In-house board, chassis, and system production • Dual world-class manufacturing centers minimize business risks • Advanced production capabilities and customizable processes • Rigid quality assurance system • Most complete ISO standard coverage
Advantech CTOS makes industrial computing solutions more accessible by offering web-based configuration tools; comprehensive, complex assembly services with high-mix, low-volume box build and customized assembly; modification; system integration; and functional testing services.
• Customized testing/ customer’s testing kit • Networked system imaging & testing
• Microsoft OS, Embedded OS, Linux & Server Integration • Burn-in and Hi-pot with reliability and safety
Customized Packaging • Customer’s logo silk-screening • Custom barcode labeling, MSDS, cards, certification/ documentation inserts • Customized package
Customers
Global Logistics Services
We Make Business Easy!
With strong integrated ERP and SAP supply chain solutions, our worldwide logistics network offers a wide range of flexibilities to bring out different delivery models including local and global solutions that meet your unique needs and budget requirements. Advantech's Logistics Service gives you the flexibility to simplify your logistical networks, bring your products to market on time, and enjoy a timely return on your investment. • Optimized and flexible shipping solutions • Integrated ERP and SAP supply chain solution with global distribution network • Centralized plants with local delivery
Optimized Logistics Solutions
Oversea or Domestic End Customers
Regional Hubs
HQ Factory
Strong Design Capability
Full Range of Customization
Strong engineering knowledge with cutting edge design technology and well-structured project management fulfill customer requirements.
We provide comprehensive, customized solutions with high-mix, low-volume box build, and assembly, modification, system integration and testing services.
Quality Manufacturing
Dual world-class manufacturing centers provide a full range of board, chassis and system production, in a timely and cost-effective manner that minimizes business risks.
Optimized Global Logistics
Global Procurement
Non-stop Global Support
Centralized plants and local hubs offer flexible and cost-effective delivery models, including local and global shipping solutions.
Global procurement network with strong, worldwide supplier relationships and strict vendor and product management offers quality-guaranteed, compatible peripherals with short lead times and competitive prices.
Localizable, customizable, and reliable value-added after-sales services that include full-line repair service and 24/7 technical support.
Box Build Centers
Advantech Global Services
Advantech Global Services Network
Trusted Support Resources to Maximize Your Success
Customer Support Services Our global presence provides localizable, customizable, and reliable customer support services. We can create an optimized maintenance and support plan, leveraging the full power of our service portfolio to help reduce costs and proactively mitigate business risks to best meet your needs. In addition to our complete technical and repair support, we provide a variety of customizable after-sales services, including extended warranty, advance replacement, upgrade, fast repair, etc. With our knowledgeable local support groups, we enable a consistent support experience around the world and help keep your investment at peak performance and within your budget. • 24/7 technical support: hotline AE & online chat support • Global deployment with local full-line repair capability • Easy-to-use web-based repair and tracking system • Various value-added, after-sales support services
Ascot
Milpitas Irvine
Hotline AE & Online Chat Support
Intelligent Support Portal
Local Full-line Repair & Customizable After-sales Services
Beijing
Bangalore
Advantech can help you get the most out of your technology investments through customized design, manufacturing, quality assurance, logistics, and after-sales support. With our highly trained experts and comprehensive global network, Advantech Global Services supports customers around the world to maximize business success.
Tokyo
Bangkok
Advantech Global Services offer: • Flexibility – Total solution approach backed by global network • Capability – Design and local customization • Reliability – Solid infrastructure and quality assurance • Efficiency – One-stop shopping solutions
Sao Paulo
Remote Troubleshooting Diagnostics
7
Seoul
Amberg
Cincinnati
A Series of Services Provides a 24/7 Non-stop Service Network
24
Warsaw
Design Centers Manufacturing Centers Logistics Centers Service / Repair Centers Assembly Centers
Web-based Logistics and RMA Info System 2010
2000017862
www.advantech.com
Global Logistics Services
We Make Business Easy!
With strong integrated ERP and SAP supply chain solutions, our worldwide logistics network offers a wide range of flexibilities to bring out different delivery models including local and global solutions that meet your unique needs and budget requirements. Advantech's Logistics Service gives you the flexibility to simplify your logistical networks, bring your products to market on time, and enjoy a timely return on your investment. • Optimized and flexible shipping solutions • Integrated ERP and SAP supply chain solution with global distribution network • Centralized plants with local delivery
Optimized Logistics Solutions
Oversea or Domestic End Customers
Regional Hubs
HQ Factory
Strong Design Capability
Full Range of Customization
Strong engineering knowledge with cutting edge design technology and well-structured project management fulfill customer requirements.
We provide comprehensive, customized solutions with high-mix, low-volume box build, and assembly, modification, system integration and testing services.
Quality Manufacturing
Dual world-class manufacturing centers provide a full range of board, chassis and system production, in a timely and cost-effective manner that minimizes business risks.
Optimized Global Logistics
Global Procurement
Non-stop Global Support
Centralized plants and local hubs offer flexible and cost-effective delivery models, including local and global shipping solutions.
Global procurement network with strong, worldwide supplier relationships and strict vendor and product management offers quality-guaranteed, compatible peripherals with short lead times and competitive prices.
Localizable, customizable, and reliable value-added after-sales services that include full-line repair service and 24/7 technical support.
Box Build Centers
Advantech Global Services
Advantech Global Services Network
Trusted Support Resources to Maximize Your Success
Customer Support Services Our global presence provides localizable, customizable, and reliable customer support services. We can create an optimized maintenance and support plan, leveraging the full power of our service portfolio to help reduce costs and proactively mitigate business risks to best meet your needs. In addition to our complete technical and repair support, we provide a variety of customizable after-sales services, including extended warranty, advance replacement, upgrade, fast repair, etc. With our knowledgeable local support groups, we enable a consistent support experience around the world and help keep your investment at peak performance and within your budget. • 24/7 technical support: hotline AE & online chat support • Global deployment with local full-line repair capability • Easy-to-use web-based repair and tracking system • Various value-added, after-sales support services
Ascot
Milpitas Irvine
Hotline AE & Online Chat Support
Intelligent Support Portal
Local Full-line Repair & Customizable After-sales Services
Beijing
Bangalore
Advantech can help you get the most out of your technology investments through customized design, manufacturing, quality assurance, logistics, and after-sales support. With our highly trained experts and comprehensive global network, Advantech Global Services supports customers around the world to maximize business success.
Tokyo
Bangkok
Advantech Global Services offer: • Flexibility – Total solution approach backed by global network • Capability – Design and local customization • Reliability – Solid infrastructure and quality assurance • Efficiency – One-stop shopping solutions
Sao Paulo
Remote Troubleshooting Diagnostics
7
Seoul
Amberg
Cincinnati
A Series of Services Provides a 24/7 Non-stop Service Network
24
Warsaw
Design Centers Manufacturing Centers Logistics Centers Service / Repair Centers Assembly Centers
Web-based Logistics and RMA Info System 2010
2000017862
www.advantech.com