USAG WIESBADEN
HERALD UNION Sept. 20, 2018
herald-union.com
GC stresses safety at town hall DPW installs new crosswalks as result of meeting feedback Emily Jennings USAG Wiesbaden Public Affairs Members of the U.S. Army Garrison Wiesbaden community gathered to raise their concerns and ask questions to Garrison Commander Col. Noah C. Cloud and garrison directors during a town hall meeting Sept. 6 at the Taunus Theater. Cloud said the meeting would be the first of many and thanked everyone in attendance for bringing important issues to his attention and encouraged community members to submit feedback through the Interactive Customer
Evaluation system. “ICE comments are a way for us to get valuable feedback to help us tune ourselves,” he said. “I want to hear what people have to say.” The new Happy or Not Kiosks, which are set up at various garrison front door services, will be periodically moved around to gauge customer satisfaction in different areas of the community. People visiting that department can, as they leave, push one of four buttons to indicate whether they were very happy, moderately happy, moderately unhappy or very unhappy with the service. Community members in attendance raised questions about parking, construction, mental health services, trash, communication, housing, crosswalks
See ‘Town Town hall hall’ on Page 3
Exercise boosts MP skills Emergency services personnel from different European countries and the U.S. practice together at the Active Shooter Instructor Course on a training site near Wackernheim. See story Page 5.
Lena Stange/USAG Wiesbaden Public Affairs
See also n Lt. Col. Edwin Escobar takes over as provost marshal, Page 5
Lena Stange/USAG Wiesbaden Public Affairs
Toni Schreiner (from left), Michael Batz and Roland Schöffel of DPW work on a new crosswalk Sept. 18 on Hainerberg. Residents voiced concerns at a recent town hall over issues crossing roads with traffic near the schools, and garrison leaders took immediate action to make the roads safer.
AFAP offers venue for community voice
ACS accepting submissions for conference Emily Jennings USAG Wiesbaden Public Affairs
Have you ever wanted to change the world? Well, now is your chance to do just that — or at least your corner of the world. Army Community Service is accepting community issues and concerns for the upcoming Army Family Action Plan conference, Oct. 18 and 19. AFAP is a grassroots program
that was created more than 30 years ago by Army spouses with the intent of bringing quality-of-life issues to leadership for action. If you think that your ideas won’t be heard; think again. Every issue brought forth is addressed, said ACS’s Mary Cheney, who is in charge of the conference here. No submissions are discarded, she said. “When issues are submitted, there has to be some kind of resolution.” Resolution can be achieved in a variety of ways. It may mean forwarding an issue to the appropriate place, if it does not fall under the AFAP process, or it can be addressed on the spot. “Those issues that we can
See ‘‘AFAP AFAP’’ on Page 6 AFAP
IS YOUR CAR READY FOR WINTER?
Read about new requirements that went into effect this year in Germany. Page 21
TRANSITION ASSISTANCE
Soldiers should begin plan two years before retirement. Page 9
SCHOOL IS IN SESSION
Safety is top of mind as students head back to school. Page 12