GREAT
ADVISER READING
In Hospitality Special Wrap Around Feature
WEDNESDAY, APRIL 21, 2021
www.sheppadviser.com.au | ADVERTISING HOTLINE: 5832 8900
Welcome to our
new Home...
WELCOME TO OUR NEW HOME IN THE HEART OF SHEPPARTON... In front, Co-Owners Jill Innes-Irons and Min Innes-Irons, with staff, from left, Kellie Antonowicz, Leanne Merigan, Lorna Comline, Simon Rooks, Ivan Ferguson, Troy Jones, Chris Grimes, Ben Merigan, Tim Looby, Rod Simonis, Tam Sanders. Photo: Steve Hutcheson.
FRYERS
Discover IN HOSPITALITY’S exciting range
LA TROB
E
STEWAR T ST
HIGH ST
ST
we are here
NORTH
glassware packaging uniforms
GOTAFE
T
coffee+tea crockery cutlery
ST
N
CORIO S
appliances bakeware cleaning
NOW OPEN T PUBL O IC
Professional + Commercial + Domestic 76-80 Stewart Street, Shepparton p: 03 5821 4000 e: info@inhospitality.com.au www.inhospitality.com.au
Welcome to our new Home... Open to the public
The stars aligned In Hospitality I
t was back in 2008 when by chance encounter, Jill Innes-Irons had an epiphany, one of those eureka moments when everything comes together that would set a path for the future. Husband and wife team, Min and Jill Innes-Irons had been running Bohjass, their restaurant and wine bar in
Shepparton and they needed to replenish some of their supplies. In doing so, Jill was informed that the supplier was closing shop even though it was running quite well. The idea was instant. She returned to the restaurant and said to Min, “We need to have coffee, I have an idea.”
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Jill and Min went over the idea. They researched and talked to people including the staff at their former supplier who were looking for options at the time and together, they mapped out a plan. They would start from fresh. Four of the supplier’s staff agreed to come on board with the new venture which gave them access to their knowledge of the industry and potential clients. Premises were rented and supply contracts were negotiated. Min recalls the first pallet load of catering supplies to their new outlet in Benalla Road. The driver nonchalantly advised that the other ten pallets were going to their competition. It was a beginning. The staff that joined them were able THE POWER BEHIND THE BRAND... to bring across clients. They were busy Min and Jill Innes-Irons are pleased days. Working the outlet and building the to invite the hospitality industry and business during the day and helping out the public to their new showroom with the restaurant at night. But they were at 76-80 Stewart St, Shepparton. to grow. Knowing from first-hand Photo: Steve Hutcheson experience what was needed St, Shepparton, behind in the way of service and GOTAFE is closer to the support, they quickly built Knowing from CBD, it is close to twice the business. After four first-hand experience the size and gave them years, they had outgrown what was needed in a chance to make the the Benalla Road building the way of service client experience more and expanded into 41 and support, they connected. All the stock Archer Street, doubling the is now on display, open space and taking the staff to quickly built the to commercial and retail 13 over the next few years. business. clients alike. A place where But the growth has not they can see the products, feel stopped. It became time to move them and decide the best course and again, doubling the space and moving the design for their own hospitality business. unseen stock out of the warehouse into They are IN HOSPITALITY because their the front of house. clients are in hospitality. Their new location in 76 – 80 Stewart
Welcome to our new Home... Open to the public
New larger location allows much better access for general public M
MAKING SURE DELIVERIES ARE ON TIME...
The warehouse and distribution staff at the newly located In Hospitality, from left Tim Looby, Rod Simonis, Ben Merigan and Ivan Ferguson. Photo: Steve Hutcheson
onths in the planning has come to fruition with the opening of In Hospitality’s new larger premises right in the heart of Shepparton, located behind GOTAFE in Stewart Street. There are literally 1000s of hospitality products on display and in storage for the busy business that services the Goulburn Murray Valleys and parts of northern Victoria and southern NSW. Not only does In Hospitality service pubs, clubs, motels, aged care facilities, restaurants, eateries, corner stores, and a large range of other businesses, it also welcomes the general public to visit its showroom for dayto-day kitchenware, cooking utensils, glassware, cleaning agents and the like. In Hospitality is located at 76-80 Stewart Street, Shepparton and is open: Monday to Friday 8 am to 5 pm.
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Welcome to our new Home... Open to the public
Passion to help grow business partnerships T
of Shepparton. o not only have a vision for the “Our business is a partnership with business but to also implement that our customers and suppliers,” Min vision, which requires a big effort, Innes-Irons told The Adviser. has paid off for Shepparton’s In “We’re excited to be able Hospitality. to show our large range Proprietors of In Hospitality, Min and Jill Our business is a of hospitality products Innes-Irons and their partnership with much better at our new location. We had trouble team have developed our customers displaying the range strong long-lasting and suppliers at our location in Archer partnerships with their Street, so we’re thrilled to suppliers that have set the be able to do this for not only foundations for growth, so much the hospitality sector, but the general so that the hospitality business has public as well,” Min added. expanded its footprint moving to a modern 2000 m2 premises in the heart
Experience matters
Jill and Min Innes-Irons understand hospitality. Together and with their team. they have decades upon decade of experience, from washing dishes, cooking meals, serving behind a bar to front of house, they know all of the trials you as a hospitality business owner go through.
Min Innes-Irons Co-owner
20 years owning and working in the hospitality world before starting In Hospitality with Jill (that was 13 years ago!) Min plays the anchor role supporting the warehouse and sales teams. He is always ready for a coffee.
Jill Innes-Irons Co-owner
Focused and energetic, Jill has great vision and determination in maintaining a positive workplace and growing In Hospitality.
Big range of commercial equipment available for hospitality sector
T
he latest in hospitality equipment is on show and for sale at In Hospitality’s new premise. The range is extraordinary…fridges, freezers, coolers of many shapes and sizes, food processing equipment, fryers, commercial coffee machines, cutters, benchtop cookware, commercial cookware, ovens, food heating equipment, commercial shelving,
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milkshake makers, dishwashers, cleaning equipment and more. Importantly, In Hospitality back what they sell and have a network of service agents to support the products they sell. Coffee making equipment is serviced in-house or at your premises. Visit the all new In Hospitality premises at 76-80 Stewart Street, Shepparton for a good feel for what they have in stock.
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Welcome to our new Home...
Thousands of products in store In Hospitality is a dynamic regional supplier of commercial kitchen equipment and catering supplies across northern Victoria. Everything you could ever need to fully kit out your hotel, bar, restaurant or café. Take the time to stroll around and explore their spacious new showroom in Stewart Street, Shepparton.
Simon Rooks Retail Sales
Simon brings years of high-level retail sales experience to In Hospitality. Attention to detail, customer focus, great IT skills and a positive “can do” attitude are a few of Simon’s attributes.
Leanne Merigan Retail Sales
Heads up the new retail shop/showroom.With years of retail experience, Leanne became part of our team post Covid and calmly keeps the showroom looking fresh and stocked.
Service in a service industry The staff in any service business are what make it work. At In Hospitality, the team is growing and for many, it has been home since the business started. Their view is all the same. It is a great family-owned business that they feel they are a part of. When you deal with them online, on the phone or in the store, you also become a part of that connection. Try it out for yourself.
Kellie Antonowicz Administration
Looks after the ordering and administration duties. Kellie joined In Hospitality post Covid and brings highly organised and thorough work ethics.
Lorna Comline Administration
One of life’s jewels. Always, reliable, supportive and consistently fair, Lorna has been with In Hospitality since day one and has supreme knowledge of our customer base, products and procedures.
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Welcome to our new Home...
Behind the scenes
While everything at In Hospitality is now out on display, there is still action taking place behind the scenes. The packaging, the warehousing as well as the delivery and equipment servicing are an important aspect of how In Hospitality can meet your expectations and meet your supply timeframe. In Hospitality understand how fast response by suppliers can make a difference and while they strive to be the best in the front of house, it is the quiet efficiency of the back of house, the warehouse that keeps the wheels moving for you.
Tim Looby Warehouse
Warehouse Manager. Enthusiastic and energetic team leader with 5 years’ experience in the hospitality supply industry. The “Luke Hodge” of In Hospitality.
Ivan Ferguson Warehouse
Started with In Hospitality post Covid and brings over 14 years’ experience in our industry.
Rod Simonis Warehouse
As faithful as they come, Rod has been a valuable part of In Hospitality for 12 years. He has great knowledge of our customers and the products we sell
Ben Merigan Warehouse
Service Tech. A quiet guy with years of knowledge servicing coffee machines, grinders and commercial washers. 12 loyal years at In Hospitality. Ben is also a highly experienced chef.
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Welcome to our new Home...
Leading in hospitality products Catering to wholesale customers & making available to retail customers the same brands & quality products used by hospitality professionals, makes In Hospitality a must visit for all home chef enthusiasts!
Tam Sanders Sales
Tam has been a highly active team member for over 3 years. She is determined and thorough and forms bonding customer relationships. She is always happy to help out-front or back of house or making great coffee and has years working in the hospitality field.
Troy Jones Sales
Always busy and working with a smile. Troy has had many years of sales experience and is a very important part of our sales team. Troy also comes with years of working front of house in the hospitality area.
Chris Grimes Sales
Chris joined our team in early January. His enthusiasm and energy are infectious and adds plenty of colour to our day. He is always happy to help. He spent 16 years managing a large local hotel.
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Welcome to our new Home... Open to the public
Everything from front of SHOP where the chefs shop, In Hospitality stocks a huge range of hospitality products for both commercial and domestic use.
CROCKERY... A vast range of beautifully curated crockery is available in both commercial and domestic quantities. Brands include Longfine and Trenton among others.
CUTLERY... From cheese and pate knives through to cutlery trays to ensure a wonderfully organised venue, all types of cutlery and cutlery storage solutions are available. Stylish cutlery holders for tables are also available for purchase.
GLASSWARE... Unique glassware that lasts a lifetime is at your fingertips, from coffee and drinking glasses and mugs, through to all types of glassware to aptly stock a bar, In Hospitality has it all sorted.
PACKAGING... Fast food bags, trays and all types of food packaging are available, with a plethora of takeaway coffee cups and lids on offer, including intricately illustrated options to add an extra element to your hot takeaway drinks.
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Welcome to our new Home... Open to the public
house to back of house Quick Visit the newly located, large In Hospitality showroom at 76-80 Stewart Street, Shepparton behind GOTAFE. They can be contacted on 5821 4000 and are open Monday-Friday between 8am and 5pm.
and easy
way to order your supplies A
BAKEWARE... All types of cake trays and icing implements are on offer, making at home baking to a professional standard a breeze as well as being a well-stocked supplier for retail baking businesses. Baking trays, ramekins and biscuit cutters are also in large supply.
HOSPITALITY UNIFORMS... To ensure your staff look the part, all aspects of hospitality uniforms are covered, from hats, aprons, jackets through to clogs and even buttons.
s we all know, time is money and efficiency is of paramount importance to your business. For those important supplies required by your hospitality business there’s an easy, efficient way of ordering and either collecting or arranging for delivery. The options are simple, orders can be taken by: Phone: 03 5821 4000. Email: info@inhospitality.com.au www.inhospitality.com.au
COOKING APPLIANCES... Professional, commercial grade appliances from brands such as Roband, Woodson and KitchenAid, just to name a few, are available for both private and commercial purchase.
CLEANING... To ensure you are running a safe, clean environment, professional grade cleaning products are a must. A large range of Windsor and Tasman chemicals are available as well as bulk bottles of bleach, jiff and window cleaners from other brands. Purchasing large quantities of cleaning products at once for domestic use is a great way to economically keep your home clean.
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Welcome to our new Home...
NEW, LARGER BUILDING TO HOUSE ALL THE STOCK... Big smiles welcome you at In Hospitality, Min and Jill Innes-Irons at their new home. Photo: Steve Hutcheson
Where the chefs go to shop W
e have all seen those ads that say things like “as used by the best chefs,” well, that is because the best chefs demand quality. Their equipment is required to work a hundred times harder than domestic kitchen tools. It is also why hospitality venues across the Goulburn Valley go to In Hospitality to buy their equipment, they know that it is where they can get the best equipment that will meet their expectations and budget. Brand names like Rational, Williams and Conquest refrigeration, Norris dishwashers and Luus cooking appliances are a few of the nationally recognised brands that In Hospitality stock and recommend. There are hundreds of hospitality items that are on display that cannot be found elsewhere. In their new showroom, In Hospitality have brought everything out of the warehouse and put it on display to be seen, to be felt and understood.
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In Hospitality, like other businesses owned by Min and Jill have always been community minded, supporting sporting clubs and charities, We feel this is important for developing relationships and make a positive impact on our region. Min Innes-Irons With their new showroom in Stewart Street, Shepparton, they are open to the general public as well as serving the needs of the regions burgeoning hospitality sector. But it is not just the major equipment In Hospitality provide, there is Dimattina coffee and associated coffee making items, it is cutlery and environmentally friendly disposables made from sugar cane, bamboo and corn starch and they
In Hospitality always endeavour to provide attentive, personalised service. It’s a busy world and being accessible and responsive reflects the way you’re perceived by the community. Jill Innes-Irons even have gluten free straws. In Hospitality’s new home is located at 76-80 Stewart Street, Shepparton, behind GOTAFE and is open: Monday to Friday 8am to 5pm.