2023 August Lake Highlands Advocate

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LAKE HIGHLANDS AUGUST 2023 I ADVOCATEMAG.COM

Real Estate That’s Refreshing

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ebby.com 9202 ARBOR BRANCH DR. Listed for $1,200,000 4 Bed | 3.1 Bath | 2 Car | 3,263 SF Selzer Stell Group - 214.797.0868 9626 HILLDALE DR. $1,350,000 5 Bed | 5.1 Bath | 3 Car | 4,966 SF Selzer Stell Group - 214.355.3118 PENDING 7128 LAKEHURST AVE. Listed for $975,000 4 Bed | 4 Bath | 2 Car | 3,335 SF Steve Cairns - 972.740.2517 SOLD SOLD
8623 MIDDLE DOWNS Listed for $955,000 4 Bed | 3 Bath | 2 Car | 2,764 SF WrightHouse Group - 214.693.1686 SOLD 2542 GREENPORT DR. Listed for $390,000 4 Bed | 2.1 Bath | 2 Car | 1,986 SF Sinnott, Clayton & Dybvad - 214.708.5233 SOLD 9342 MOSS CIRCLE DR. $634,900 4 Bed | 2.1 Bath | 2 Car | 2,731 SF Selzer Stell Group - 214.355.3118 NEW PRICE 9208 MILL HOLLOW DR. Listed for $950,000 4 Bed | 3.1 Bath | 3 Car | 4,005 SF Selzer Stell Group - 214.797.0868 SOLD 9406 MILL HOLLOW DR. Listed for $925,000 5 Bed | 4 Bath | 2 Car | 3,349 SF Selzer Stell Group - 214.797.0868 SOLD 8784 OAK STREAM DR. $485,000 4 Bed | 3.1 Bath | 2 Car | 2,754 SF Dennis Coleman - 214.498.4136 9563 WINDY KNOLL DR. $799,000 4 Bed | 3 Bath | 2 Car | 2,665 SF WrightHouse Group - 214.693.1686 NEW LISTING 10025 ESTATE LN. $3,150,000 4 Bed | 3.1 Bath | 3 Car | 4,513 SF WrightHouse Group - 214.693.1686 NEW LISTING 10136 ROBIN HILL $2,100,000 6 Bed | 4 Bath | 2 Car | 4,329 SF WrightHouse Group - 214.507.9629 NEW LISTING

More paths traveled.

Joint care that helps you get more out of life.

You have your reasons for taking care of your joints and at Texas Health, we’re ready to help you every step of the way. That’s why more North Texans choose Texas Health than any other health system for their joint care. With our range of programs – from preventative care and physical therapy to non-surgical options and full joint replacements – you can rest assured you’ll receive quality, compassionate care tailored to your unique needs. From our joint care coordinators to specialists on the medical staff of Texas Health hospitals, our focus is to help you recover quickly and get back to what you love. That's how Texas Health cares more.

Take our hip and knee health assessment or find a joint care specialist at YourJointHealth.com.

Doctors on the medical staffs practice independently and are not employees or agents of Texas Health hospitals or Texas Health Resources. © 2023 Texas Health Resources

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4 lakehighlands.advocatemag.com AUGUST 2023 ABOUT THE COVER Mural at The Shops at Park Lane. Photography by Lauren Allen. FOLLOW US: Talk to us: editor@advocatemag.com
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Newsletter:
Northwest Highway Between Skillman & Abrams medallioncenterdallas.com Come see (and shop) for yourself.
GETTING BETTER.

aug 23

contents

LAKE HIGHLANDS ADVOCATE VOL. 30 NO. 8

PROFILE

6 Cindy O’Brien

DINING

10 Shell Shack

FEATURES

16 Tipping culture

20 Teapot collector

26 Flower cupcake bouquets

Along with seafood, find draft beers, wine and cocktails at Shell Shack. Read more on page 10.

Photography by Kathy Tran.

HOMEMADE TOFFEE

Cindy O’Brien keeps it short and sweet with her signature treats

After her kids left for college in 2019, Cindy O’Brien adjusted to life as an empty-nester by making candy and sweets in her Lake Highlands kitchen. And when she went to the State Fair of Texas that fall, it wasn’t with her kids in tow, but rather a few batches of homemade toffee and fudge to enter into the candy competition. While the fudge didn’t win, the toffee was the real gold, winning first place.

To O’Brien, toffee is her way of meeting new people and getting plugged into her community. She runs her homemade sweets business in Lake Highlands, a place she’s called home since 1998. She moved to Lake Highlands after getting married but stayed in the area because her husband’s business was nearby.

O’Brien sells a 12-ounce bag for $20 and a 7-ounce bag for $15 in local markets and on her Facebook storefront, Cindy’s Cakeballs and Sweets.

“Everyone loves toffee, and if I can get a sample in a customer’s mouth, it’s a bag sold,” she says.

WHAT IS YOUR DAY JOB?

When I’m not making toffee, I’m an ac -

countant. I’m a controller for real estate development. But making candy and being an accountant aren’t all that different because you’re following a recipe. You’re following strict measurements, and I think it winds up that you have to do everything exactly right time after time after time. I get a lot more creative when I’m making toffee, but it’s definitely about getting it right more than anything.

WHY TOFFEE?

I have always really liked to make desserts, but candy was one of the harder things to make. In fact, toffee is one of the hardest things I learned how to make because it always takes a bit longer than I think to cook hard enough, but not too hard. Toffee challenged me for sure, and I was able to experiment early on.

HOW HAS BEING A LOCAL BUSINESS PLUGGED YOU IN WITH THE COMMUNITY?

I remember there was a roofer in town that would give my toffee away as Christmas gifts, and oftentimes people associate toffee with seasonal occasions. Within my small circle of friends, I am definitely known as the person who can make toffee or any other sweets, cookies and things.

HOW LONG DOES IT TAKE TO MAKE TOFFEE?

Now, the actual cooking process takes me half an hour. An entire batch takes three or four hours because it includes waiting, refrigeration and cooling time, breaking the toffee into parts and pack-

aging. It’s not something I can whip up, but I have gotten more efficient at the steps over the years.

IS MAKING TOFFEE MUSCLE MEMORY NOW?

I don’t have to look at the recipe anymore, but I do have a little system. Before I start cooking, I have everything ready to go for that batch. That way, I know that if a particular item is still sitting on the counter, I haven’t used it up yet. It gets a little tricky if I am making multiple batches at a time, and sometimes I’ll forget if I put an ingredient in a batch or not, or where I am in the process for which batch.

DO YOU PUT YOUR OWN SPIN ON YOUR TOFFEE?

There are people who want me to try to put ghost peppers or mix other flavors, but my normal toffee is milk chocolate with almonds.

DOES YOUR FAMILY GET INVOLVED?

I couldn’t do it without them. They’re out in the heat, cold or rain with me at markets and fairs. They help out with selling and set-up while I’m usually in charge of making the toffee and packaging it.

WHAT CAN WE EXPECT FROM CINDY’S SWEETS?

As long as toffee keeps selling, I will be around! I do sell other treats, but they’re more special orders like cake balls and cookies, other candies, but the toffee is the headliner, if you will.

6 lakehighlands.advocatemag.com AUGUST 2023

Advanced digestive care built around you

When digestive diseases disrupt your life, Methodist Richardson Medical Center is ready with sophisticated diagnostic tools, advanced technology, and personalized treatment. From digestive screenings to high-tech procedures, specialists on the medical staff are here to help you get back to being you. Delivering the digestive health resources our friends and neighbors depend on. That’s community and why so many people Trust Methodist.

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Texas law prohibits hospitals from practicing medicine. The physicians on the Methodist Health System medical staff are independent practitioners who are not employees or agents of Methodist Health System or Methodist Richardson Medical Center. Methodist Health System complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
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RESTAURANT GUIDE

WORD ON THE STREET IN YOUR INBOX.

CULTURE

BEST ART GALLERY

WINNER - DUTCH ART GALLERY

2ND - YOGA ART MUSIC (YAM DALLAS)

3RD - KABUBI ART

BEST BOOKSTORE/LIBRARY

WINNER - AUDELIA ROAD BRANCH LIBRARY

2ND - FOREST GREEN BRANCH LIBRARY

3RD - AWESOME COMICS

BEST EVENT VENUE

WINNER - ROYAL OAKS COUNTRY CLUB

2ND - KAYCEE CLUB

3RD - JJ’S BANQUET HALL

BEST INDOOR ACTIVITY

WINNER - ALAMO DRAFTHOUSE CINEMA - LAKE HIGHLANDS

2ND - LAKE HIGHLANDS FAMILY YMCA

3RD - LAKE HIGHLANDS SHOOTING CENTER

BEST LIVE MUSIC

WINNER - DALLAS ARBORETUM AND BOTANICAL GARDEN

2ND - VECTOR BREWING

3RD - O’RILEY’S

BEST PLACE FOR KIDS

WINNER - DALLAS ARBORETUM AND BOTANICAL GARDEN

2ND - FLAG POLE HILL PARK

3RD - KAYCEE POOL

BEST PLACE TO TAKE YOUR DOG

WINNER - WHITE ROCK LAKE DOG PARK

2ND - FLAG POLE HILL PARK

3RD - HARRY MOSS PARK

BEST SUMMER CAMPS FOR KIDS

WINNER - WHITE ROCK YMCA

2ND - LAKEWOOD CONSERVATORY OF FINE ARTS

3RD - ASI GYMNASTICS - LAKEWOOD

The Best of Advocate nominees were chosen by Advocate staff and contributors. These nominees were voted on by the public online to determine the winner (nominee with the highest number of votes) for each category. Nominees cannot pay to be nominated or to win. If you would like to nominate a local business for Best of 2024, email aquintero@advocatemag.com.

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Let’s get crackin’

Story by ARIEL WALLACE

Photography by KATHY TRAN

SHACK OFFERS DELIGHTFULLY MESSY SEAFOOD PLATTERS PLUS LOCAL ENTERTAINMENT
SHELL

Shell Shack is known for its customizable platters and variety of crab. The establishment, which opened at Abrams and Skillman in January, offers Dungeness and King crab along with Bairdi crab from the Bering Sea and Opilio crab from the North Pacific.

The restaurant’s director of marketing, Michael Colatarci, says of Lake Highlands, “We just love this area,” says Michael Colatarci, the restaurant’s director of marketing. “It has always been a desirable part of Dallas.”

While Shell Shack has opened six locations “from corner to corner” in North Texas, the Lake Highlands store marks the chain’s first partnership with investment company TriSpan.

One of the top-selling menu items is The VIP — two snow crab clusters, one pound of boiled shrimp, corn, potatoes and three sausages.

One of Colatarci’s personal favorites, The MVP, a combo boil that he created, includes one cluster of snow crab, ½ pound of boiled shrimp, corn, potatoes and sausages.

Daily specials include $9 shrimp baskets, crawfish, catfish and boiled shrimp dishes. “Shacky Hour,” featuring discounted cocktails, happens 3-7 p.m. Monday-Friday.

Exclusive to the Lake Highlands location, and popular among customers, is a pair of medium snow crab clusters for $23.

Our neighborhood Shell Shack also hosts live acoustic music performances from local artists

august 2023 lakehighlands.advocatemag.com 11
It’s OK to wear a bib, no matter your age, and get your hands dirty in return for delicious seafood boils and fried foods at Shell Shack Lake Highlands.
One90 Brisket is now available at Central Market. CRAFT BBQ CARRY OUT 10240 E. Northwest Hwy. ONE90SMOKEDMEATS.COM 214.346.3287 2023 7050 Greenville Ave. enchiladasrestaurants.com 214.363.8969 Like us on Facebook

every Friday.

Shell Shack offers on-site private events and catering, including “Truck & Trailer” rentals. That catering service includes a trailer with a deck of oil pots used to boil seafood at remote locations.

Shell Shack partners with nearby Oak Highlands Brewery for weekly Truck & Trailer Saturdays.

Colatarci encourages seafood lovers to come inside, ask about discounts for locals, enjoy the ambience and leave their worries at the door.

“I think that the experience of cracking the crab legs, eating the crawfish and making a mess at the table is what makes Shell Shack so special,” he says. “It's the atmosphere. You know, we want you to get messy. It's a fun experience. I think the atmosphere is different from anywhere else.”

The fresh gulf oysters are served on the half shell with horseradish and homemade cocktail sauce.

The signature shrimp po’ boys are served on Louisiana-style French bread and served with Zapp’s potato chips.

The crispy chicken wings are available in six and 12 pieces and come with the choice of ranch or blue cheese dressing.

12 lakehighlands.advocatemag.com AUGUST 2023

FOOD & DRINKS

BEST AFRICAN

WINNER - ARIF CAFE

2ND - YENAT GUADA ETHIOPIAN CUISINE

3RD - ALADINNS FOODS AND AFRICAN RESTAURANT

BEST BAKERY

WINNER - HAUTE SWEETS PATISSERIE

2ND - CASA LINDA BAKERY

3RD - SWEET NOTHING’S & PASTRIES

BEST BBQ

WINNER - ONE90 SMOKED MEATS

2ND - BACK COUNTRY BAR-B-Q

3RD - STROUDEROSA BBQ

BEST BRUNCH

WINNER - RESIDENT TAQUERIA

2ND - SOCO COFFEE HOUSE AND BISTRO

3RD - FIRST WATCH

BEST BURGER

WINNER - GOODFRIEND BEER GARDEN & BURGER HOUSE

2ND - KELLER’S HAMBURGERS

3RD - CEDAR & VINE

BEST CELEBRATORY DINNER

WINNER - CEDAR & VINE

2ND - VECTOR BREWING

3RD - DOCE MESAS

BEST CHINESE FOOD

WINNER - WOK STAR CHINESE

2ND - BOBO CHINA RESTAURANT

3RD - GOURMET CHINA RESTAURANT

BEST COCKTAILS

WINNER - LOCHLAND’S FOOD & SPIRITS

2ND - RESIDENT TAQUERIA

3RD - SHADY’S BURGER & BREWHAHA

BEST COFFEE

WINNER - WHITE ROCK COFFEE

2ND - SOCO COFFEE HOUSE AND BISTRO

3RD - CULTIVAR COFFEE BAR & ROASTER

BEST DESSERT

WINNER - NOTHING BUNDT CAKES

2ND - CASA LINDA BAKERY

3RD - CRUMBL COOKIES

august 2023 lakehighlands.advocatemag.com 13
BEST OF 2023 BEST OF 2023 BEST OF 2023 BEST OF 2023 BEST OF 2023 BEST OF 2023 BEST OF 2023 BEST OF 2023 BEST OF 2023 BEST OF 2023 Enjoy a Twist on a Classic Mon. – Sat. 10:00 – 5:00 9850 Walnut Hill Lane, Ste. 226 (at Audelia Rd.) 214-553-8850 thestoreinlh.com 2023 BART THRASHER Realtor® bartthrasher@dpmre.com 469.583.4819 BART KNOWS HOMES. 972-639-6413 st ykida n@sbcgl o bal.ne t COMPUTER TROUBLESHOOTING No job too small or too large. DON’T PANIC, CALL DAN. The LATEST on LOCAL Get the newest news in our weekly newsletter. Sign up today. SUMMER SALE! Bridal, Formal, Fun! NEW ITEMS @ USED PRICES! Fashionistas Since 1984! 214-341-4618 | ayresale.com 9310 Forest Lane, #204 SW Corner Abrams & Forest Anonymously Yours

BEST DONUT SHOP

WINNER - LAKE HIGHLANDS DONUTS

2ND - MORNING DONUTS

3RD - MYDONUTS

BEST FROZEN TREATS

WINNER - ANDY’S FROZEN CUSTARD

2ND - MONSTER YOGURT

3RD - YOGURTLAND DALLAS

BEST HEALTHY FOOD STORE

WINNER - SPROUTS FARMERS MARKET

2ND - NORTHLAKE HEALTH FOOD

3RD - NATURE’S PLATE

BEST HOT CHICKEN

WINNER - HENDERSON CHICKEN

2ND - THE HEN HOUSE LOUISIANA FRIED CHICKEN

3RD - BRICK & BONES

BEST JAPANESE/SUSHI

WINNER - ZATO THAI CUISINE AND SUSHI BAR

2ND - KAZE JAPANESE RESTAURANT

3RD - FIREXBOX SUSHI AND HIBACHI

BEST LOCAL BAR

WINNER - GOODFRIEND BEER GARDEN & BURG -

VECTOR BREWING

ONE NOSTALGIA TAVERN

BEST LUNCH SPOT

RESIDENT TAQUERIA

NATURE’S PLATE

BEST MEXICAN FOOD

MARIANO’S HACIENDA DALLAS

VECTOR BREWING

LOCHLAND’S FOOD & SPIRITS

CEDAR & VINE

BISTRO B

HANABI (DOUBLE BB)

BEP NHÀ VIET KITCHEN

WINNER - VECTOR BREWING

2ND - TONY’S PIZZA & PASTA

3RD - FIRESIDE PIES

14 lakehighlands.advocatemag.com AUGUST 2023
BEST OF 2023 BEST OF 2023 BEST OF 2023 BEST OF 2023 BEST OF 2023 BEST OF 2023 BEST OF 2023 BEST OF 2023 BEST OF 2023 BEST OF 2023

BEST RAMEN

WINNER - ZIZI RAMEN, SUSHI & PHO

2ND - WAYA JAPANESE IZAKAYA

3RD - WABI HOUSE

BEST SANDWICH

WINNER - SOCO COFFEE HOUSE AND BISTRO

2ND - CEDAR & VINE

3RD - JJ’S CAFE

BEST SEAFOOD

WINNER - FISH CITY GRILL

2ND - TJ CAJUN SEAFOOD & WINGS

3RD - RONNIE’S CATFISH & MORE (NORTH DALLAS)

BEST TACOS

WINNER - RESIDENT TAQUERIA

2ND - TORCHY’S TACOS

3RD - TACO DINER

BEST THAI

WINNER - THAI OPAL

2ND - TUKTA THAI

3RD - ZATO THAI CUISINE AND SUSHI BAR

SHOPPING

BEST CHILDREN’S STORE

WINNER - WE ARE THE MISSFITS

2ND - THE STORE IN LAKE HIGHLANDS

3RD - DALLAS VINTAGE TOYS

BEST FURNITURE STORE

WINNER - HOMESTYLE FURNITURE

2ND - ZAMA HOME FURNITURE

3RD - BIG D LEATHER

BEST GARDEN STORE

WINNER - ROOSTER HOME AND HARDWARE

2ND - BRUMLEY GARDENS

3RD - NORTH HAVEN GARDENS

BEST GIFT SHOP

WINNER - THE STORE IN LAKE HIGHLANDS

2ND - ROOSTER HOME AND HARDWARE

3RD - WHITE ROCK SOAP GALLERY

BEST THRIFT/CONSIGNMENT

WINNER - THRIFT GIANT

2ND - ANONYMOUSLY YOURS

3RD - PLATO’S CLOSET

august 2023 lakehighlands.advocatemag.com 15
BEST OF 2023 BEST OF 2023 BEST OF 2023 BEST OF 2023 BEST OF 2023 BEST OF 2023 BEST OF 2023 BEST OF 2023 BEST OF 2023 BEST OF 2023
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The Compensation Conundrum

Who, what, when, where and why we tip

You walk into a restaurant. A coffee shop. A bar. A clothing store. You get your drink or other product, and as you tap your card on the scanner, the employee flips their screen around, prompting you to choose an 18%-22% tip. You’ve got questions. Where does the tip go? What are you even tipping for?

Questions about tipping aren’t new. In fact, historical accounts show that Americans were apathetic to tipping wages in the 1860s.

“I don’t understand some businesses that are asking for tips nowadays,” one Dallasite says on Nextdoor. “Why would I tip someone for ringing up my Big Gulp. Pretty soon we will be prompted to tip during self-checkout.”

Others question the percent system, as the cost of the food doesn’t affect the server’s amount of work.

“Now, if we order a $50 bottle of wine, that’s $10. If we decide to order a $500 bottle of wine, I am expected to tip $100,” another neighbor chimes in. “Why is that? The same amount of effort went into the service.”

Others are starting to notice the flip-and-tip at retail establishments, where service isn’t occurring.

“I am baffled by the tipping option in retail stores,” one Redditer complains. “Honestly it is a little off-putting. In fact, it has made me stop going into stores to shop.”

So, when do we tip?

Each owner and type of restaurant has a different school of thought when it comes to tipping and wages.

“In full-service, tip/gratuity should be more than 20%, just because of the economy the 15% is definitely obsolete,” Haystack owner Kevin Galvan says. “It should be more like 20%, 22%, 25% because of the amount of work these people are doing for $2.13 an hour.”

In Haystack restaurants where the dining isn’t fullservice, employees are paid an hourly wage, and tips are earned by employees going over-the-top.

“We make sure they’re doing something for the tips,

16 lakehighlands.advocatemag.com AUGUST 2023

so drinkware, refills, pre-bussing tables, offering cloth napkins, trying to offer a full-service experience even though we are fast-casual,” Galvan says. “I’ve never asked for big numbers from people because some people ask for 15%-20% on a $60 tab but you’re not doing $12 worth of work.”

Galvan pools tips among all employees, which he finds encourages every member of the team to give the best service possible.

Others, like White Rock Coffee, apply the same teamwork-style tip pool but to tipped wages.

Many coffee shops, like White Rock Coffee, make a server wage and share tips among the barista team.

“[I prefer] making a tipped wage because it’s really up to you how much you make,” says Samantha Oser, a barista at White Rock Coffee.

WRC baristas split tips among all locations, and then tips are divided by the number of hours worked for each employee. This system increases wages for baristas in locations with a slower pace, with locations like Lake Highlands seeing less activity than locations in East Dallas or Preston Hollow.

The tipping struggle isn’t limited to dining. Hairstylists, for example, make tipping wages at most salons and often don’t get to take home the full charge for the service.

“You’re usually splitting the cost of service with the owners. Depending on how much the commission percentage is, you can take only 60%, 50%, 40% or 30% home with you,” Kristian Taylor, a cosmetologist at Capelli Salon says. “Unfortunately, there are a lot of us who rely on those tips just to make ends meet. … A lot of people don’t realize all of the education and hard work that comes behind a service. For instance, if I worked five hours on your hair, and it came out beautifully, it’d feel great to be shown that you’re appreciated by receiving more than 20%.”

august 2023 lakehighlands.advocatemag.com 17
All information is derived from NTREIS and includes only single family residences and compares only data from May 1, 2023 to June 30, 2023 on a monthly snapshot TheLiveLocalGroup.com Market Snapshot May 1, 2023 to June 30, 2023 Months Supply 75238 1 month unchanged 1 month unchanged 2 months unchanged 15 days down from 20 days $702,831 up from $661,479 32 $305 up from $294 23 days up from 9 days $713,316 down from $780,383 20 $290 down from $305 65 days up from 23 days $642347 down from $643,855 28 $227 down from $254 75231 75243 Days To SellAvg. Closed Price # of sales in April Close Price by SqFt Ratio We Live Here. We Give Here. And, We Know This Market. Karen Cuskey-Hartman 214.454.4917|Ivonne Zambrano 469.877.9259|Maggie Terilli 214.457.2646 Nancy Wilson 469.441.4300|Geyden Sage 214.563.1608|Clara Sepulveda 469.744.5668 Sellers Market or Buyers Market? Prepare for power outages Generac home generator FREE REQUEST A - 0438 Limited Time O er Special Financing Subject to Credit Approval Prepare for unexpected power outages with a Generac home standby generator FREE 7-Year Extended Warranty* A $695 Value! REQUEST A FREE QUOTE! 866-643-0438 Limited Time Offer - Call for Details Special Financing Available Subject to Credit Approval *To qualify, consumers must request a quote, purchase, install and activate the generator with a participating dealer. Call for a full list of terms and conditions.

Why do we tip?

Federal and state labor standards allow employees who receive tips to be paid a lower minimum wage than hourly employees. In Texas, this wage is $2.13 an hour, though if the employee doesn’t make $5.12 per hour in tips, the employer must make up the difference.

How is this decided?

At the end of the shift, employees clock out and calculate how much they have received in cash and electronic tips. Tip-out, if applicable, is also calculated. Some are given their electronic tips at the end of the shift. Others wait for a weekly, biweekly or monthly paycheck.

Who receives tipped wages?

Drivers, delivery personnel, hairdressers, servers and bartenders almost always receive a tipped wage. Recently, some coffee shops and restaurants have made a switch to higher hourly wages.

HOW MUCH DO I TIP:

Servers……………………….20% of the bill before tax

Bartenders…………………...20% of the bill before tax or $1 per drink for simpler drinks like beer

Baristas………………….…….20% is always nice but not required, many make hourly wages

Hairstylists/Beauticians………20% of the bill before tax for a good job, typically with cash

Other businesses that aren’t providing you a service…..do not feel obligated to tip, but you can if you’d like.

Why do restaurants use tipped wages rather than hourly wages?

Restaurants can have lower prices on food if they pay their servers less. Servers can make more money off of tips than they would on an hourly wage. Tipped wages incentivize employees to up-sell to their customers.

Why eliminate tipped wages?

It would eliminate the wage gap between frontof-house employees and back-of-house employees. The wage gap between servers at restaurants that tend to have higher tabs and those with lower tabs would be smaller. Wages for tipped employees would be more regular, leaving them with a liveable wage regardless of tips. Calculating income tax would be easier — many servers avoid reporting their full wages to the IRS by not reporting all of their cash tips.

TERMS:

Tip-out/tip share: In many restaurants, servers share a portion of their tip with other tipped employees, particularly those who have helped them in their shift. Commonly, this includes bartenders and bussers. This can be based on a percent of sales the employee had or a percent of their tip, depending on the restaurant’s policy.

Tipped wage: In Texas, $2.13 per hour. If the employee doesn’t receive the equivalent of $5.12 per hour, employers must make up the difference to meet federal minimum wage requirements.

Automatic gratuity: Some restaurants have automatic gratuity for large parties. High-end restaurants might include an automatic gratuity regardless. This ensures that the server is receiving adequate pay. If the automatic gratuity is around 20%, you are not expected to pay an additional tip.

Front-of-house employee: Employees who work in the front of the restaurant and typically make tipped wages. Can include servers, bussers, bartenders and hosts.

Back-of-house employee: Employees who work in the back/the kitchen. These employees typically make hourly wages and could include cooks, quality assurance and dishwashers.

18 lakehighlands.advocatemag.com AUGUST 2023

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be her guest

What an altruistic Lake Highlands lady does with 400+ teapots
Story by CHRISTINA HUGHES BABB Photography by KATHY TRAN

In the early 19th century, Anna the seventh Duchess of Bedford complained of a “sinking feeling” plaguing her afternoons. So her butler began bringing a pot of tea and light snacks to her boudoir midway between lunch and dinner. The duchess liked that and started inviting friends to tea time, and before long, royals and elite society were hooked — that’s a bit of teatime history neighborhood resident Lisa Sides shares with her 21st-century guests.

Sides enjoys inviting friends to “take afternoon tea” at her Caribou Estates home. The ritual involving stout little teapots, flowery china, crustless cucumber finger sandwiches and sugary dainties (“I make a white chocolate almond scone that I think, personally, is to die for,” she says) elevates the affair beyond “having tea” or “doing lunch.”

The midday caffeine and sugar fix, the conviviality, the elegant trappings — afternoon tea in 2023 at Sides’ house is not unlike the event held 180 or so years ago in duchess drawing room.

“In the 1840s the Duchess of Bedford would have entertainment like someone playing piano or violin or reading poetry,” Sides says. "So at my teas, I’ve played piano and I’ve had a gentleman come and talk about how to use all the different herbs and what they do and what they go with. It just depends who is attending.”

Despite her tea room’s Victorian ambiance, Sides likes to keep her gatherings unstuffy, but since a lot of people don't know about tea, the afternoons can take a little bit more of an educational tone, she says.

There’s no pressure to inherently know how to position one’s pinky or any other afternoon-tea etiquette.

“I am not sure how they do it at the Ritz Carlton,” she says, “but at my tea, no one needs to worry about any of that. It is only for fun and for a chance to use my dishes.”

Sides’ fascination lies not in the tea — although she does like learning about tea and enjoys a good cuppa green with mint. For this hostess and hobbyist, it’s mostly about the crockery — the saucers and dishes and, especially, the teapots.

"As a kid with my allowance money, I'd go to garage sales or flea markets and buy dishes,” she

22 lakehighlands.advocatemag.com AUGUST 2023

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says.

In 1997, she ran into an old college friend who had been accumulating teapots. It inspired her to fine-tune her focus. Now she has more than 400 teapots, saucers and sets.

Sides by no means dedicates all her time to tea and recreational gatherings. She’s passionate about working with local nonprofits, and lately she has been finding ways to incorporate two things that bring her joy.

She has done Parent Teacher Association-sponsored tea, for example.

“I carted all my dishes up to the elementary school and did the tea in the teachers lounge.”

And, “yes,” she preemptively answers an anticipated question, “I have broken many.”

In the spring, she hosted a meeting of Friends of HHM Health (formerly Healing Hands Ministry). It was a significant meeting, as chairperson Terri Heard passed the reins to new chair Betsy Halford. Sides made it special, Heard says.

“Lisa is a very gracious hostess and is hugely involved in community activities. She offered her house and her collection for that meeting, which was a real draw for the neighborhood,” Heard says. “She gave a talk about the history of tea, and it made for just a lovely, lovely changing of the guard.”

HHM Health started in Lake Highlands to provide affordable medical and dental services to uninsured and underinsured neighbors. One of the nonprofit’s long-running fundraising traditions has been a tablescapes luncheon, where talented decorators and designers turn setting a table into a bona-fide art form.

Heard says that’s where she first encountered Sides.

“It was years ago. I did not know her well, but I collect demitasse cups, nowhere near as organized or extensive as her teapots, but I thought, this woman speaks my language,” Heard says. “She’s got the dish problem. So I have had a deep affection for her.”

Sides says pulling together the HHM Health lunch — which she was not initially sure she could do — inspired her to continue putting her porcelain preoccupation to good use.

“I’m just getting my tea legs back,” she quips. “But that got me fired up to do more in a way that has an even bigger purpose.”

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august 2023 lakehighlands.advocatemag.com 25
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2021 2022 2023 David Hardt 214.924.7577 davidhardt@ebby.com Ronda Hardt 214.502.8666 rondahardt@ebby.com WANT MORE DETAILS? EBBY.COM/BIO/THEHARDTGROUP 7207 HUNTERS RIDGE DRIVE - SOLD 8810 FM 347 - FOR SALE 3606 HILLTOP CIRCLE - SOLD 222 SUNTIDE DRIVE - FOR SALE area home values REAL ESTATE REPORT Northwest Hwy Walnut 635-LBJ Forest Royal Park Walnut Hill 5 4 32 1 6 7 9 12 8 11 13 1415 Audelia Ferndale Plano Rd Jupiter Abrams FairOaks Whitehurst Church 75Cent ral Expressway W e s t F o r k J a c k s o n B r a n c h Greenville10 Skillman Sponsored by: *Statistics are com piled by Ebby Halliday Realtors, and are de rived from Dallas Mul ti ple List ing Service (MLS). Numbers are believed to be re li able, but are not guar an teed. The Ad vo cate and Ebby Halliday Realtors are not re spon si ble for the ac cu ra cy of the in for ma tion. PETER LOUDIS PETERLOUDIS@EBBY.COM 214-215-4269 June MLS home sale statistics*, plus annual totals SUB SOLD SOLD Year-To-Date Year-To-Date Avg Days on Avg. Sales Avg. Sales AREA JUNE ‘22 JUNE ‘23 Sales ‘23 Sales ‘22 Market YTD Price YTD ‘23 Price YTD ‘22 1 3 1 11 13 28 $468,745.00 $446,308.00 2 4 7 44 38 31 $369,425.00 $401,091.00 3 7 5 22 41 25 $380,597.00 $350,239.00 4 16 18 102 114 43 $215,912.00 $306,259.00 5 9 7 37 47 31 $448,389.00 $421,620.00 6 2 3 17 13 13 $717,912.00 $723,638.00 7 9 5 37 55 34 $675,011.00 $651,503.00 8 3 2 10 13 15 $699,150.00 $752,596.00 9 10 4 26 38 43 $610,097.00 $619,058.00 10 12 15 54 76 30 $308,790.00 $239,502.00 11 3 2 18 10 20 $888,695.00 $751,100.00 12 1 4 11 9 9 $891,402.00 $901,556.00 13 13 14 44 62 33 $657,725.00 $643,561.00 14 6 1 13 21 25 $616,146.00 $637,336.00 15 3 6 32 26 21 $671,481.00 $586,313.00 TOTAL 101 94 478 576 401 $8,619,477.00 $8,431,680.00 AVG 6.73 6.26 31.86 38.40 26.73 $574,631.80 $862,112.00
Photo by Emily Murdock

Sweet Petals offers realistic flower cupcake bouquets to Lake Highlands

cake blossoms

for Edson and Elizabeth Garcia, the purchase of a new blender and a piping bag paired with a passion for garden flowers turned into the business they never knew they needed.

“I remember the first time I tried to make a flower cupcake,” Elizabeth says.

“I sent Edson a photo of it while he was at work and we both laughed. I did not think this was for me.”

After some persuasion from Edson, Elizabeth tried again, and four months later, her florally decorated cupcakes were fabulous enough to sell. So in March, they launched Sweet Petals, also known as Sweet Petalos.

The Lake Highlands couple says their two daughters encouraged their entrepreneurial dreams.

“We are a team,” Elizabeth says. “We don’t have a sad story behind our business, just the desire to give our family a better future.”

According to the Garcias, they had no baking experience before they created Sweet Petals, but they thank God for showing them this “hidden talent” and for the willingness to work hard and improve their skills.

Elizabeth says time spent with her grandmother in the family garden learning to care for flowers inspired the idea for the realistic flora and plant designs. Those are “valued core memories,” she says.

Elizabeth says Sweet Petals was the missing piece she was looking for in life.

august 2023 lakehighlands.advocatemag.com 27

“I know I’m a great mom. I know I am a great wife and a good daughter, but I didn’t have that feeling of being proud of myself,” she says. “Now I feel like my life is complete with this.”

When the baking business gets difficult, the Garcias are filled with gratitude, thanks to the smiling faces of people who are happy with their purchases.

“Seeing the customers’ reactions to the cupcakes always gives me an excited tingling feeling on the inside,” Edson says. “Just knowing that they loved it.”

Being such a small team during busy times is not easy. Elizabeth commends her husband’s positivity and encouragement, which she says keeps her going as they fill large orders.

“He says ‘Keep going! You can do it! You’re doing something good for everybody,’” Elizabeth says. “His words give me the strength to continue.”

Sweet Petal cupcakes come

in a variety of packages — from four pieces to a dozen, letter-designed pastries and bouquets in seven, 12 and 19 pieces, to name a few.

Flavors include vanilla, chocolate, marble and red velvet, and prices range $25$120, depending on the size and complexity of the design.

Customers sometimes find inspiration from previous orders pictured on Instagram or Pinterest. Sometimes they give the Garcias creative freedom, which is the way they like it.

Today Sweet Petals is online, serving Dallas, Fort Worth and even out-of-state clientele. The Garcias say they will consider opening a Lake Highlands storefront once they successfully make it through the next 12 months.

“Hopefully within the year we’ll get a fair share of what’s in store for us,” Edson says.

“We pray that we will get more recognition and keep serving the people.”

Sweet Petals, 214.436.1506, mysweetpetals.com

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SERVICES FOR YOU

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AC PLUMBING Repairs, Fixtures, Senior Discounts. Gary Campbell. 214-321-5943

PLUMBING ISSUES?

We’re the Experts!

30 Years of Excellent Service

• Water Heaters • Water Leaks • Sewer Backups • All Plumbing Repairs

ASK ABOUT DISCOUNTS!

POOLS

972-379-4000 staggsplumbing.co

CERULEAN POOL SERVICES Family Owned/ Operated. Weekly maintenance, Chemicals, parts & repairs. CeruleanPro.com 214-557-6996

PROFESSIONAL SERVICES

C.A.S. BOOKKEEPING SERVICES

Personal/Small Business. Payroll, Accounting, Organizing, Consult. Cindy 214-577-7450

REAL ESTATE

ESTATE HOME NEEDS TO BE SOLD?

Facing forclosure? IG Heron Homes Call Ricardo Garza @ 469-426-7839

GARDEN OFFICE SPACE FOR RENT Walnut Hill @ CENTRAL.3 Smaller Suites Avail. Flexible Terms 214.915. 8886

OFFICE SUBLEASE In Bishop Arts. Cool, Quiet.

1,179 Sq ft. 4 rooms + kit / bath, parking.

”WE CARE ABOUT YOUR TREES”

On Staff:

• 4 - Certified Arborists

• 1 - Tex- Tech Degreed Ag

• 1 - Tex A&M Degreed Forester

• 3 - Certified Applicators 214-327-9311

FULLY INSURED

PEST CONTROL

MCDANIEL PEST CONTROL

Prices Start at $85 + Tax

For General Treatment.

Average Home-Interior/Exterior & Attached Garage. Quotes For Other Services.

214-328-2847. Lakewood Resident

MOSQUITO SHIELD 972–850-2983

Imagine A Night Outside Without Mosquitoes

NATURE KING PEST MANAGEMENT INC.

Squirrels, Racoons, Skunks, Snakes, Possums, etc.

Pest & Termite. Neighborhood Resident 30+ Yrs.exp. 214-827-0090

$2,950 + NNNs. 713.302-7722.

Complete Kitchen/Bath Remodels/New Additions Granite, Marble, Tile, Travertine Fully Insured Residential/Commercial 214.870.5420

BO HANDYMAN Specializing In Historic Home Renovations & Pro Remodels. Custom Carpentry, Doors, Kitchens, Baths & more. 214-437-9730

FENN CONSTRUCTION Kitchens And Baths. Call Us For Your Remodeling Needs. 214-343-4645. dallastileman.com

KEYS AND GRIM

30 years of experience in residential remodeling. “They are the best…and so nice.” ~ Mom keysandgrim.com 214-952-4490

O’BRIEN GROUP INC. Remodeling Dallas For Over 24 Years www.ObrienGroupInc.com 214-341-1448

RENOVATE DALLAS renovatedallas.com 214-403-7247

S&L CONSTRUCTION All Home Services & Repairs. 214-918-8427

TK REMODELING 972-533-2872

Complete Full Service Repairs, Kitchen & Bath/Remodeling, Restoration. Name It- We Do It. dallas.tkremodelingcontractors.com

MP ARCHITECTURAL Design & Construction. mattandpaul.com 214-226-1186

ROOFING & GUTTERS

BERT ROOFING

INC.

Family owned and operated for over 40 years

• Residential/Commercial • Over 30,000 roofs completed • Seven NTRCA “Golden Hammer” Awards • Free Estimates www.bertroofing.com 214.321.9341 Roofing

BATH & SHOWER UPDATES in as little as ONE DAY! Affordable prices - No payments for 18 months! Lifetime warranty & professional installs. Senior & Military Discounts available. Call: 855-761-1725

BECOME A PUBLISHED AUTHOR. We want to read your book! Dorrance Publishing trusted since 1920. Consultation,production, promotion & distribution. Call for free author’s guide 1-877-729-4998 or visit dorranceinfo.com/ads

469.870.5420

DENTAL INSURANCE-Physicians Mutual Insurance Company. Covers 350 procedures. Real insurance -not a discount plan. Get your free dental info kit! 1-888-623-3036 www.dental50plus.com/58 #6258

DIRECTV STREAM - Carries the most local MLB Games! ChoicePackage $89.99/mo for 12 mos

Stream on 20 devices at once.HBO Max included for 3 mos (w/Choice Package or higher.)No contract or hidden fees! Some restrictions apply. Call IVS 1-866859-0405

DISH TV $64.99 For 190 Channels + $14.95 High Speed Internet. Free Installation, Smart HD DVR Included, Free Voice Remote. Some restrictions apply.Promo Expires 7/21/21.1-833-872-2545

DONATE YOUR CARS TO VETERANS TODAY. Help and Support our Veterans. Fast - FREE pick up. 100% tax deductible. Call 1-800 -245-0398

ELIMINATE GUTTER CLEANING FOREVER! LeafFilter, the most advanced debris-blocking gutter protection. Schedule a FREE LeafFilter estimate today. 15% off Entire Purchase. 10% Senior & Military Discounts. Call 1-855-402-0373

FREE HIGH SPEED INTERNET if qualified. Govt. pgm for recipients of select pgms incl. Medicaid, SNAP, Housing Assistance, WIC, Veterans Pension, Survivor Benefits, Lifeline, Tribal. 15 GB internet. Android tablet free w/one-time $20 copay. Free shipping. Maxsip Telecom! 1-833-758-3892

GENERAC Prepare for power outages today with a GENERAC home standby generator $0 Down + Low Monthly Pmt. Request a free Quote. Call before the next power outage: 1-844-334 -8353

HUGHESNET Finally, super-fast internet no matter where you live.25 Mbps just $59.99/mo!

Unlimited Data is Here. Stream Video. Bundle TV & Internet. Free Installation. Call 866-499 -0141

MOBILE HELP, America's premier mobile medical alert system. Whether you're home or away. For safety & peace of mind. No long term contracts! Free brochure!

1-888-489-3936

SAFE STEP North America's #1 Walk-in tub. Comprehensive lifetime warranty. Top-of-theline installation and service. Now featuring our free shower package & $1600 off - limited time! Financing available. 1-855-417-1306

SWITCH & SAVE up to $250/yr on talk, text & data. No contractor hidden fees. Unlimited talk & text with flexible data plans. Premium nationwide coverage. 100% U.S. based service. 1-855-903-3048

THE GENERAC PWRCELL, a solar plus battery storage system. SAVE money, reduce your reliance on the grid, prepare for power outages and power your home. Full installation services

TUTOR/LESSONS

WANTED: OBOE TEACHER needed for 14 year old student. Call 214–235-7429

Click Marketplace at advocatemag.com
iding utters
LICENSED INSURED LOCAL Residential • Commercial (214) 503-7663 www.scottexteriors.com FREE ESTIMATES LICENSED and INSURED
Joe Clifford www.exteriorscc.net 469·291·7039
Commercial/Residential www.holcombtreeservice.com
Master Plumber License M-17697
On-Call
24/7
SEPTEMBER DEADLINE AUGUST 8 LOOKING FOR PEST CONTROL OR LAWNS, GARDENS & TREES PROS? Look here for local serivces.
LOCAL ...?
An End End Real Estate Experience to Price and availability subject to change. Information deemed reliable, but not guaranteed. 9340 Locarno Drive 3 BED | 3 BATH | 3,058 SQ. FT. | $749,900 PENDING 10917 Villa Haven Drive 3 BED | 2 BATH | 1,901 SQ. FT. | $545,000 SOLD, Represented Buyer Rinne O’Halloran Group 214.552.6735 maryrinne@dpmre.com 9747 Carnegie Drive 3 BED | 2 BATH | 1,628 SQ. FT. | $499,000 Rinne O’Halloran Group 214.228.9013 alisonohalloran@dpmre.com SOLD, Represented Buyer Bart Thrasher 469.583.4819 bartthrasher@dpmre.com 6308 N. Jim Miller Road 3 BED | 2 BATH | 1,960 SQ. FT. | $299,900 10630 Lakemere Drive 3 BED | 2 BATH | 1,647 SQ. FT. | $599,000 PENDING 9722 Shoreview Road 5 BED | 3.1 BATH | 3.645 SQ. FT. | $1,499,900 9722shoreview.dpmre.com The B·A·R Group 214.444.8044 home@thebargroup.com 9716 Chiswell Road 3 BED | 2 BATH | 1,906 SQ. FT. | $789,900 SOLD, Represented Buyer & Seller The B·A·R Group 214.444.8044 home@thebargroup.com The B·A·R Group 214.444.8044 thebargroup@dpmre.com The B·A·R Group 214.444.8044 thebargroup@dpmre.com PENDING SOLD, Represented Seller 8526 Thunderbird Lane 5 BED | 4.1 BATH | 4,681 SQ. FT. | $1,490,000 The B·A·R Group 214.444.8044 home@thebargroup.com Carrie Hill 214.298.4038 carriehill@dpmre.com 4 BED | 3.5 BATH | 3,455 SQ. FT. | $2,100,000 9627windyhill.dpmre.com 9627 Windy Hill Road

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