Various capabilities for the dynamics of 365 waves 2

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MICROSOFT DYNAMICS 365 WAVE 2


INFORMATION  Microsoft Dynamics 365 is connected with your third-party applications to help break down information silos with the E-Mail Marketing Personalize Email, with CRM.  There are in the dynamics 365 has the new features and growing the Dynamics 365 and Microsoft power platform.  Here learn all about the Microsoft dynamics 365 Wave 2 plan, capability, features, How to enable that? And much other information in detail.


PLAN OF DYNAMICS 365 WAVE 2 June 10, 2019

• Release plans available • Learn about the new capabilities coming in the 2019 release wave 2 (October 2019-March 2020) across Dynamics 365 and the Microsoft Power Platform.

August 2, 2019

• Early access available • Try the new features and capabilities that will be a part of the 2019.Release wave 2 ,October update, before they get enabled automatically.

October 1, 2019

• General Availability • Production deployment for 2019 release wave 2 begins.


CAPABILITIES OF DYNAMICS 365 WAVE 2  

These capabilities divided into two parts. The first one is, the Function-based and the second based on productivity. There is the Microsoft dynamics 365 has the significant capabilities are available.

And, Microsoft dynamics 365 waves 2 has the enable the early access including, the new capabilities using that early access customer and partners are validating these new capabilities. And the Early access is enabled there is another reason is that we encourage application administrators to review these and if any change requires then users can do that and also available the update training resources for your users. 4


FUNCTION BASED

PRODUCTIVITY BASED

Sales Insight

Remote Assist

Customer Service insight

Layout

Virtual agent for customer service

Product Visualize

Customer Insight

Guides

Market Insight Fraud Protection 5


FUNCTION BASED

Sales Insight: Allows teams with more foresight, to enhance productivity and better expect outcomes across the sales lifecycle.

Customer Service Insight Using industry-leading artificial intelligence, it provides critical display metrics, operational data, and an operational view into growing trends.

Virtual Agent for Customer Service Enables organizations to create AI-powered bots using that organization can chat with the customers and provide the new opportunity for the organization and improve the customer services digitally. 6


FUNCTION BASED

Customer Insights Every organization enables to, understand the customer's data to secure it for intelligent insights and actions.

Market Insights Able to the business users to gather the actionable insight based on the consumers for the brands and products.

Fraud Protection Enables the e-commerce dealers to drive down fraud loss, increase bank approval rates to generate higher revenue, and improve the online shopping experience. 7


PRODUCTIVITY BASED

Remote Assist Solve the problem faster.

Layout New ways for space planners to, bring designs from idea to end with confidence and speed.

Product Visualize Enables salespeople to communicate the true potential of their products.

Guides Enable the employee to learn in the flow of the work providing by the holographic instruction. 8


 There is also the features are divided into two parts. First one is, for marketing and other is for sale.  Here present the features for the marketing.  Get the features for the sale of the Microsoft Dynamics 365 wave 2.  Customer Insights integration  Easy setup for subscription lists  Email A/B testing  Layout editor  Support approvals using Microsoft Flow

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FEATURES Customer Insights integration  Here the customer data is collected from different applications like Microsoft Dynamics 365 Development for Sales and Marketing.  It's standard functionality to generating the powerful display for each contact which makes information easy to understand.

Email A/B testing  Best ways for the find several possible email designs will produce the best results is to try each design on a different subset of your audience and then after analyzing the interaction records to see each design is received.  Marketers call this method A/B Testing.  There are the marketers have the allow creating the new alternative versions of a message and define their business goals.

Easy setup for subscription lists  Today marketers are run the campaign for the target subscription list directory.  There are you can without enter any filters or criteria to establish the target segment.  Using these feature, you can create, read, edit, and delete the subscription list directly in dynamics 365.  Using the new subscription list design element to add a list.

Layout editor  Easy for the marketers to design and modify published content.  It provides a quick and easy way to alter the appearance of email messages. 10


SUPPORT APPROVALS USING MICROSOFT FLOW Dynamics 365 now supports a customizable approval workflow: • There are the core approvals scenario include Request approval for a record • Cancel request for approval • Approve or reject an approval request • Delegate a request for approval • Manage an overdue approval request

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Microsoft Dynamics 365 Wave 2

 Many users are excited about the use of Microsoft Dynamics 365 wave 2.  There are the few steps are, available for the enable the wave 2 release plan early access features.  Admins will need to log in with the Microsoft Power Platform.  After the Logged in Found the "Environments" tab on the left-hand navigation.  Select "environment" You are looking to able for the release update wave 2.  Right side "Updates" Window available and then Click On "Manage".  And then click on the "Update Now" to able the wave 2 release plan update. We warn that when the 1 time it's updated then after it can't update repeatedly. 12


Aegis Software – Dynamics 365 Service Provider Canada https://www.aegissoftwares.com info@aegissoftwares.com

Head Office

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"Royal Square" 1st Floor, Off No. 110, Nr.Shilp Tower, Tagore Road, Rajkot- 360001 Gujarat - India

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