AE Smith Company Snapshot brochure

company snapshot

Engineering Services mechanical energy fire hydraulics refrigeration

AE Smith is the largest privately owned mechanical services contractor in Australia.

We deliver insightful solutions in

Engineering Services mechanical energy fire hydraulics refrigeration

Contents Our Belief.................................................................... 4 Our Values................................................................... 5 Local Knowledge, National Coverage............................ 6 Experience Matters – Celebrating 117 Years Service....... 7 Multidiscipline............................................................. 9 Workplace Health & Safety..........................................10 Building Information Modelling (BIM)..........................12 Prefabrication & Modularisation..................................14 Membership & Associations........................................16 Accredited Systems & People.......................................16 Award Winning............................................................16 Community Support....................................................18 Environmental Action................................................. 20 Testimonials & Project Highlights............................... 22

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Our Belief We believe there is a better way‌ A better way, created by a passionate team dedicated to delivering you a valued solution every time.

We care about people’s welfare, believe in the power of relationships and do what we say we are going to do.

AE Smith delivers insightful solutions in Engineering Services across Australia including mechanical, energy, fire, hydraulics and refrigeration.

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Our Values In everything we do we value:

Safety We work safely all the time Integrity We act ethically and professionally Teamwork We always help and collaborate with one another Relationships We look for and foster good working relationships Communication We communicate openly and honestly Initiative We encourage and nurture new ideas Recognition We acknowledge outstanding performance and celebrate success

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Local Knowledge, National Coverage Recognised by IBISWorld* as a “major player in the Australian air conditioning and heating services industry”, AE Smith remains Australian owned and proud of both the technical achievement and employer of choice reputation it has earned amongst customers, industry professionals and AE Smith staff alike.

∙ IBISWorld Australia’s Top 500 Private Company ∙ 100% Australian Owned & Operated ∙ Established 1898 ∙ Single Source Solution ∙ 750+ Professionals ∙ Award Winning Team ∙ 10 Offices ∙ Local Knowledge, National Coverage

Cairns Townsville Mackay Rockhampton Brisbane Gold Coast Perth Sydney Melbourne Hobart

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* IBISWorld 2011, Air Conditioning and Heating Services in Australia, Apr, p.27.

Experience Matters Celebrating 117 Years Service Established in 1898 as a one man plumbing business in Richmond, Victoria, founder Albert Edward Smith set in motion an industry leading company that would become one of Australia’s largest and most successful family owned businesses.

The huge demand for plumbing services during Melbourne’s settlement boom at the turn of the century meant AE Smith could hand the business on to his son, Albert Edward Smith Junior. Over the next 40 years, AE Smith Junior broadened delivery to include mechanical services for heating,

cooling and ventilation which saw the business take on larger projects in Melbourne.

This passion for expansion was shared by the founder’s grandson, Barry Smith, who became Managing Director in 1964. Under Barry’s leadership, AE Smith opened offices throughout the country.

Today, AE Smith is led by Andrew Permezel, Barry Smith’s son.

At the helm since 2001, Andrew continues the AE Smith vision of combining business initiative with family values as Executive Chairman.

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Multidiscipline AE Smith delivers insightful solutions in Engineering Services across Australia that includes mechanical, energy, fire, hydraulics and refrigeration.

Finding the right outcome for our commercial and industrial customers means delivering more than just air conditioning.

AE Smith provides a comprehensive range of tailored services* some of which include:

∙ Air Conditioning ∙ BIM 3D Drafting ∙ Building Management System (BMS) ∙ Cogeneration (Turnkey solution) ∙ Commissioning (NEBB certified) ∙ Communications & Data ∙ Drainage ∙ Electrical ∙ Energy Modelling, Monitoring & Reporting ∙ Energy Opportunity Studies ∙ Energy Retrofits ∙ Engineering Design ∙ Essential Services ∙ Fire ∙ Gas Fitting ∙ Government Grant & Funding Applications ∙ HVAC & Mechanical Services ∙ Hydraulics ∙ Mechanical Services ∙ Microturbines ∙ Modularisation / Prefabrication ∙ NABERS Ratings & BEECs (Building Energy Efficiency Certificates) ∙ Plumbing ∙ Refrigeration ∙ Service & Maintenance ∙ Smoke Control ∙ Solar Energy Design & Installation ∙ Solar Hot Water & Energy Efficient Lighting ∙ Thermal Imaging ∙ Trigeneration (Turnkey solution) * Some services only available at selected AE Smith locations.

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Workplace Health & Safety

What are your expectations of safety?

We ask everyone to choose to work safely.

We expect everyone to work safely all the time.

A safe, healthy and secure workplace for our people and customers is fundamental to our success. It is a demonstration of the respect and care we have for our employees and their families.

AE Smith is determined to prevent injury and harm to our people with the firm belief that all injuries are preventable and we will act accordingly. Formal safety systems and initiatives by AE Smith include: • AS/NZS 4801 certified Workplace Health and Safety (WHS) Management System independently audited

by NCS International.

• Safety Culture Survey administered by independent survey organisation Insync Surveys.

• “What are your expectations of Safety?” workplace safety YouTube video produced in-house by 100+ AE Smith staff and families.

“Designed to create a fun and engaging activity that generates positive wordof-mouth amongst staff and their loved ones, the creation of short safety videos capturing real people, sharing real expectations, helps refocus our attention on putting safety first in the AE Smith workplace.”

Nick Daley, National Safety Manager, AE Smith

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“81% or 4 out of every 5 AE Smith employees across the country participated in the AE Smith Safety Culture Survey. Well above the industry average of 65% for survey participation.�

Leon McCormack, Director Business Development, Insync Surveys

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Building Information Modelling (BIM)

BIM is not a technology. BIM is an approach championed

by AE Smith that uses digital technologies to create a virtual representation of the information and relationship required to conceptualise, design, construct and ultimately operate a built facility.

Essential to BIM is 3D CAD. In 2007, AE Smith pioneered the transition from 2D to 3D CAD in the Australian mechanical services industry by implementing MAP Software (now Autodesk Fabrication).

Today, AE Smith continues to invest heavily to ensure our people have the digital tools they need to help our customers benefit from the competitive advantages BIM delivers:

• Increase speed of delivery (time saved) • Better coordination (fewer errors) • Decreased costs (money saved) • Greater productivity • Higher-quality work.

AE Smith digital technologies: • Autodesk AutoCAD • Autodesk Revit • Autodesk Navisworks project review software • Autodesk Fabrication CADmep • Autodesk Fabrication CAMduct • Autodesk Fabrication FABmep.

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Prefabrication & Modularisation

Driven by the passion to help our Construction customers: • accelerate construction; • increase productivity; • mitigate risk; • maximise workplace safety; AE Smith is pioneering the use of Modularisation and Prefabrication to find the right outcome for our customers.

Modularisation is the prefabrication and preassembly of mechanical and electrical modular units off-site away from the actual building construction site.

Once complete the finished modular units can then be transported to site for final installation at the building construction site.

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Membership & Associations Building Automation & Controls Contractors Association (BACCA) Green Building Council of Australia (GBCA) National Environmental Balancing Bureau (NEBB) Certified Firm

Accredited Systems & People AIRAH Accredited Energy Auditor ARCtick Refrigerant Trading Authorisation Certificate AS/NZS 4801 Certified Workplace Health & Safety (WHS) Management System Capstone Microturbine Authorised Service Agent Commercial Building Disclosure (CBD) Accredited Assessor Green Star Accredited Professionals Green Star Independent Commissioning Agent Licensed Electrical Contractor License National Australian Built Environment Rating System (NABERS) Accredited Assessors National Environmental Balancing Bureau (NEBB) Certified Professionals Registered Building Practitioners

Award Winning AMCA Traineeship Achievement Award Engineering Excellence Award for Darwin Convention Centre Golden Hard Hat Safety Award Innovate NZ Awards of Excellence, Gold International Customer Service Professionals (ICSP) People & Culture Business Award Master Builders Association (MBA) Awards North Queensland Apprentice of the Year Award Q-COMP Return to Work Awards Victorian Training Award Trainee of the Year Queensland Young Professional Engineer of the Year Award

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Community Support

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We believe there is a better way.

Providing free services to Ronald McDonald Houses (RMH) around Australia helps reinforce this belief.

• RMH Monash (Melbourne) • RMH Parkville (Melbourne) • RMH Perth • RMH North Queensland (Townsville) • RMH Westmead (Sydney) Ronald McDonald Houses provides a home away from home for seriously ill children and their families.

Houses supported by AE Smith no longer receive bills for air conditioning service and maintenance, saving each House thousands of dollars every year.

“We are so appreciative of the approach and support from AE Smith.

Every cent means we have more to do what we do best – looking after families of seriously ill kids.”

Peter Bishop, General Manager, RMH Parkville

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Environmental Action

Since 2005, AE Smith has planted more than 23,600 native trees in Australia with Greenfleet to offset over 6,200 tonnes CO2-e generated by hundreds of AE Smith vehicles and 1 million kilometres of staff air travel.

Greenfleet is a not-for-profit environmental charity and Australia’s first and most trusted carbon offset provider.

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“To see AE Smith actively taking steps to make a difference is heartening, and should act as a fine example to other organisations around the country.�

Wayne Wescott, CEO, Greenfleet

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Testimonials & Project Highlights

Aged Care........................................................................... 23 Apartments & Casinos......................................................... 23 Building Management Systems (BMS).................................. 24 Clubs, Hotels & Resorts........................................................ 24 Cogeneration & Trigeneration...............................................25 Commercial Office Buildings.................................................25 Energy Retrofits................................................................... 26 Government, Military & Tertiary Institutions.......................... 26 Green Star............................................................................27 Green Star Independent Commissioning Agent.......................27 Local Government.................................................................27 Manufacturing, Industrial & Process Services....................... 28 Medical............................................................................... 28 Mining................................................................................ 29 Physical Containment (PC) Laboratories................................ 29 Retail.................................................................................. 29 Schools............................................................................... 30 Scientific ........................................................................... 30 Sports, Entertainment & Convention Centres..........................31 Travel & Tourism...................................................................31

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Aged Care • Baptcare (Melbourne) • Bupa (Sydney) • Brightwater Care Group (Perth) • Southern Cross Care (Perth)

“My first impression on knowing [AE Smith] were doing specific dementia training was actually surprise because I didn’t realise it was part of their core business.

Dementia is [Brightwater’s] core business, so I was really quite surprised.”

Jennie Neilson, Resident Liaison Coordinator, Brightwater Care Group

Apartments & Casinos • Conrad Jupiters (Gold Coast) • Crown Casino (Melbourne) • Eureka Tower (Melbourne) • Treasury Casino & Hotel (Brisbane) “We would like to express our appreciation of AE Smith and all your staff involved in the refurbishment and extension of the Conrad Jupiters Casino… Although there were many instances of excellence from AE Smith...

The expansion of the chilled water plant required a carefully planned and executed shutdown of the entire chilled water system…

This whole process represented quite a risk to the property, however it was conducted with the utmost level of professionalism, planning and communication, resulting in a perfect integration.”

Richard Carilie, Senior Engineer, Lincolne Scott

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Testimonials & Project Highlights

Building Management Systems (BMS) • 89 York Street (Sydney) • Melbourne Cricket Ground (MCG) • Sydney Conservatorium of Music

Clubs, Hotels & Resorts • Crown Metropol (Melbourne) • Parramatta RSL Club (Sydney) • RACV Healesville Country Club (Victoria) • Revesby Workers Club (Sydney) “Needless to say, in the hospitality industry the environmental comfort of our customers is of great importance. Prior to engaging the services of AE Smith, the Club experienced frequent breakdowns and subsequent repair costs on an all to regular basis. Now, with a comprehensive maintenance agreement in place, the Club has noticed a significant improvement in the reliability and day-today operation of our air conditioning system keeping staff and customers happy while also saving the Club time and money.”

Peter McEvoy, General Manager, Parramatta RSL Club

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Cogeneration & Trigeneration – Combined Heat & Power (CHP) • HQ Development (Brisbane) 1750 KVA • King George Central (Brisbane) 1000 KVA • Queensland Children’s Hospital (Brisbane) 6000 KVA “Like the [Melbourne] Royal Children’s Hospital, the Queensland Children’s Hospital energy plant features trigeneration. What’s different is that energy efficiency and mechanical services specialists AE Smith had the chance to offer their own ‘turnkey’ trigeneration package, complete with diesel generator backup and power generation controls. Rather than electrical and mechanical services being contracted separately, AE Smith has taken the entire responsibility for detailed design documentation, installation and commissioning.”

Australian Plumbing Industry Magazine

Commercial Office Buildings • Hydro Tasmania Consulting (Hobart) 5 star Green Star • 400 George Street (Brisbane) 5 star Green Star • Riparian Plaza (Brisbane) “I believe over the Victorian Portfolio we have seen a reduction in service calls and operation costs with regard to the Mechanical Services plant.

This can be seen in the overall cost savings in both gas and electricity usage for the sites plus the reduced number of service calls for general repairs on the plant and equipment… Right from day one I was very impressed with the professionalism and service delivery by AE Smith and I would never hesitate to recommend they be used on any other sites I am involved in if the opportunity arose.”

Michael Bull, Senior Facility Manager, Knight Frank Facilities Management

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Testimonials & Project Highlights

Energy Retrofits • 400 George Street (Brisbane) • 417 St Kilda Road (Melbourne) • 131 Queens Street (Melbourne) • 444 Queens Street (Brisbane) • Cairns Corporate Tower • Flemington Racecourse (Melbourne) “We were surprised by how much energy could be saved by varying the temperature by only a few degrees. We knew it didn’t make sense to run fridges at maximum cool capacity 24/7, yet we needed to find the right balance and, importantly, automate the process.

AE Smith helped us achieve this perfectly.”

Mark Davies, Executive General Manager, Flemington Racecourse

Government, Military & Tertiary Institutions • Townsville Women’s Correctional Centre • RAAF Amberley Base (Queensland) 4 star Green Star • James Cook University Central Energy Plant (Townsville)

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Green Star • HQ Development (Brisbane) 6 star Green Star • Zillmere Joint Contact Centre (Brisbane) 6 star Green Star • 115 Batman Street (Melbourne) 5 star Green Star • Medical Science 2 University of Tasmania 5 star Green Star

Green Star Independent Commissioning Agent • Government Office Building (Thursday Island) • New Horizons Centre, Monash University (Melbourne) • Port Central 1a Development (Brisbane) 5 star Green Star

Local Government • Ipswich City Council • Mackay Regional Council • Townsville City Council

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Testimonials & Project Highlights

Manufacturing, Industrial & Process Services • Herald & Weekly Times (Melbourne) • Queensland Newspapers (Brisbane) • Victoria Desalination Plant • Woolworths Distribution Centre (Brisbane) “Such level of pro-activity is rarely seen in a service provider these days and [your Technician] displayed the qualities of an individual who had a vested interest in providing a critical and primary role in assisting the business to avert a potential catastrophic scenario!”

Wayne Wanstall, Facilities Manager, Queensland Newspapers

Medical • Australian Red Cross Blood Service (Melbourne) • Austin Hospital & Mercy Hospital for Women (Melbourne) • Lady Cilento Children’s Hospital (Brisbane) • Mater Misericordiae Hospital (Mackay) • Princess Alexandra Hospital Redevelopment (Brisbane) • Royal Children’s Hospital (Melbourne) • The Royal Women’s Hospital (Melbourne)

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Mining • Kestrel Coal Mine (Emerald) • Queensland Nikel (Yabulu) • Rio Tinto (Mackay)

Physical Containment (PC) Laboratories • Australian Red Cross Blood Service (Melbourne) • CSL 5000L Cell Culture Facility (Melbourne) • CSIRO Queensland Bioscience Precinct (Brisbane) • Ecoscience Precinct, Boggo Road Urban Village (Brisbane) • Queensland Brain Institute (Brisbane) • Walter & Eliza Hall Institute (WEHI) for Medical Research (Melbourne)

Retail • Bulkyplex (Perth) • Caneland Shopping Centre (Mackay) • Chadstone Shopping Centre (Melbourne) • Orion Springfield Shopping Centre (Brisbane) 6 star Green Star “Because AE Smith can provide a turnkey service makes our life easier. The fact that they can provide design and construction services at a competitive price and deliver within a reasonable time gives them a competitive advantage as we don’t have to go down the traditional path of engaging a mechanical/electrical consultant and then go out to tender to various mechanical contractors.”

Dome Property Group

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Testimonials & Project Highlights

Schools • Lake Joondalup Baptist College (Perth) • Mater Dei College (Perth) • St Margaret’s Anglican Girls’ School (Brisbane) • Swan Valley Anglican Community School (Perth) • Ursula Frayne Catholic College (Perth)

“AE Smith is reliable, trustworthy and timely; they service and maintain our air conditioning systems proactively and have overcome various engineering difficulties that come with a 20-year old campus.”

Sue Kinsella, Business Manager, Mater Dei College, Perth

Scientific • Australian Synchrotron (Melbourne) • CSIRO Queensland Bioscience Precinct (Brisbane) • Translational Research Institute (Brisbane) • Westmead Millennium Research Institute (Sydney) “The engineering and mechanical services are quite exacting and critical to the effective operations on these sites and therefore CSIRO is heavily reliant on quality contractors for the maintenance and support of these services…

[AE Smith’s] management and operational structure is such that they are able to respond to the most minor of issues or follow through on issues that are complex and challenging.”

Rudy Van Kerckhof, Queensland Zone Manager, CSIRO Property Services

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Sports, Entertainment & Convention Centres • Darwin Convention Centre • Flemington Racecourse • Gold Coast Convention & Exhibition Centre • Melbourne Cricket Ground (MCG) “The smooth operation of the MCG on Grand Final Day is due in no small part to all the hard work that has been put in by all Facilities staff and Contractors [including AE Smith] during the AFL Home and Away season as well as throughout the AFL Finals Series. To stage a Grand Final attended by in excess of 100,000 patrons and to have so few facilities related issues on the day is a credit to all of you.”

Peter Wearne, General Manager – Facilities, Melbourne Cricket Club

Travel & Tourism • Australian Stockman’s Hall of Fame (Longreach) • Melbourne Airport Terminal 2 • Qantas Founders Museum (Longreach) “In essence the project itself was not overly technical… But it was labelled with risk, risk, risk – a prominent location, major tenant, busy shopping strip, few windows of opportunity, a highly populated area and a railway line adjacent… The difficulty factor was between 9 and 9.5… 60 to 70 per cent of this project’s success was tied up in the planning, and we valued AE Smith’s ability to work with myself and the CBRE project manager and have it go like clockwork.”

Robert Houston, National Portfolio Engineer, Challenger

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1300 313 313 24hr service abetterway@aesmith.com.au www.aesmith.com.au Brisbane 107 Fison Avenue West Eagle Farm QLD 4009 07 3332 0333

Perth 15 Canvale Road Canning Vale WA 6155 08 6250 3999

Cairns 13 Donaldson Street Manunda QLD 4870 07 4046 8100

Rockhampton 214 Quay Street Rockhampton QLD 4700 07 4927 2037

Gold Coast PO Box 2349 Burleigh BC QLD 4220 1300 313 313

Sydney 13-15 McDonald Street Mortlake NSW 2137 02 8754 3300

Mackay 13 Margaret Vella Drive Paget QLD 4740 07 4952 5442

Tasmania 2/4 Yamada Place Mornington TAS 7018 03 6244 7200

Melbourne 21-29 Miles Street Mulgrave VIC 3170 03 9271 1999

Townsville 9 Corporate Crescent Garbutt QLD 4814 07 4729 8555

AE Smith NABERS and CBD Accredited Assessors list at www.aesmith.com.au