2021 Highlights Affinity Mobile app and online banking got a facelift! Managing your money got a whole lot easier – thanks to our completely revamped and redesigned Affinity Mobile app and personal and business online banking platforms that we rolled out in June 2021! With a sleek new look, intuitive features, a user-friendly design and a FREE personal financial management tool called Know Your Money (KYM), this update was a big hit with our members. You talked – we listened! One of the most highly requested improvements was also added to this redesign – the ability to quickly view your available limit on QuickLine accounts.
Things just got a lot brighter in the Brighton area of Saskatoon On March 22, 2021, we opened the doors to our new Brighton Advice Centre, located at 55-137 Gibson Bend in Saskatoon. Given Saskatoon’s growth, we’d identified a need to better balance our presence across the city, as to best support our members. We’re looking forward to serving our members in the Brighton area for years to come!
Video appointment options In April 2021, we launched video appointment on our online booking system and it was met with instant demand! Amongst the most popular video appointment types were personal mortgages and investment advice/mutual funds. The uptake of online booking proved that how we do business as a credit union is evolving and we’ll continue to adapt and change to best serve our members.
Affinity makes Forbes list of ‘World’s Best Banks of 2021’ for second year in a row For the second year in a row, our efforts to provide remarkable experiences for our members were recognized by the one and only Forbes Magazine in 2021. We ranked 14th among Canadian financial institutions with only two other credit unions making the list. This list is compiled by Forbes by surveying 40,000 customers around the globe for their opinions on their current and former banking relationships. Financial institutions were rated on general satisfaction and key attributes including trust, digital services and financial advice.
Ease the doubt in a year of drought After an exceptionally dry summer, Saskatchewan crops didn’t fair well. Prolonged drought conditions across the province rapidly deteriorated crop conditions and yields were well below average. In good times and in challenging times, we’re there for our members. To offer support to our agriculture members across the province, our advisors reached out to them to offer solutions to their unique needs, whatever that may be. They also handed out free cooler bags on trips to the field to connect with them.
Affinity Credit Union Annual Report 2021
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