Staff matters January 19, 2018 - Issue 136 Week 26
A Great Welcome Back to 2018!
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CHOICE
In This Issue 1 A Great Welcome Back to 2018!
2 Staff Profile It’s All Calm At The Farm Lurnea Client Of the Year
3 A Great Welcome Back to 2018 Cont.!
350 employees attended the Annual Frontline Staff Conference at Fairfield RSL last week with guest speaker, Simon Rowntree, showcasing a great presentation about Resilience and Customer Service. Warming up the audience with a fun activity, staff were keen to learn some new strategies to maintain and build on providing the best customer service in the industry. Learning about their strengths and resilience, each employee had to build a lego figurine under unknown time constraints. This brought out everyone’s competitive spirit and noise in the room nearly took the roof off. Finally, we looked at our current situation regarding the challenges we are facing with the rollout of the NDIS, looking at rosters, work/life balance, training, time etc. This activity was called ‘CVS to BVS’ meaning ‘Current View of the Situation to Better View of the Situation’ and this brought out a lot of great ideas that all can implement over the coming months. Casey and Steve re-iterated the benefits of working at Afford, how financially stable we are, and also offered an insight into our growth plans, both within GWS as well as beyond, to which we had a lot of excitement and some people already offering to move to sites outside of Sydney! Everyone LOVED their crane earrings and diaries that were in their Conference Goodie Bags, with Allied Health already filling in their diaries there and then. It was another successful conference at Afford, where we continue to build on our amazing culture and staff skills.
Let your abilities soar www.afford.com.au
4 Sensational Cooking Research
Selfie Of the Week Have a Laugh
Reminder Don’t forget to send your/clients’ achievements, good news stories and photos to CELEBRATE@afford.com.au