Staff Matters April 24, 2020 Issue 254 Week 43
CARING ABOUT OUR STAFF AFFORD’S UNSUNG SUPER HEROES
In This Issue
Afford staff in services across the country are our unsung heroes. You are providing individuals, their families and carers continuation of supports, which is an invaluable service. You have adapted to a new ‘normal’ and stepped up to the challenge, introducing new and creative routines. We want to show our appreciation and applaud our Afford superstars for continuing to deliver our awardwinning services and supports through this challenging period.
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New Afford Care and Afford TeleCare Open for Business! Afford Trivia Ask Our CEO
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An Important Message From Our ADEs Staff Profile
This is a time to be proud of the work you do and the people you work with. Afford only continue to provide the amazing services we do, because of you. Our clients could not get through a time like this without your selfless dedication. We foster and promote a Teams and Tribes Culture, where everyone bands together to get the job done. We have all been working together to support each other and we must continue to provide support to our fellow Affordians. We want to recognise those staff that have offered up their shifts to other staff who have had their hours reduced. This is an example of the true Afford Way! We have also seen sites across our business, including our ADEs and Group Homes, open up their doors offering extra hours to staff from across our business. It’s tough times for everyone and now more than ever we need to let our Teams and Tribes mentality shine through, as we are all in this together.
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Afford Rewards Savings During COVID-19 Reminder
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New Polo Shirt Order Process Handyman Timetable Selfies of the Week Upcoming Events Trivia Answer
Many of our unsung heroes have taken the opportunity to refresh their sites, painting, styling or making over gardens. It’s the perfect time to think outside the box and many sites are getting clients involved beautifying their sites. They are helping to keep our properties and vehicles looking fabulous! Now more than ever, we need to stay positive and continue to provide our exceptional services and supports, while prioritising the health and mental wellbeing of staff and clients, which remains the top priority at Afford. You are never alone and any Affordian who needs assistance is reminded to reach out to those around you. We encourage you all to contact your Team Leader, District Manager or our CEO, Steven Herald, with any queries or concerns that you have if you are struggling or need support. If you would like confidential support we encourage you to contact AccessEAP on 1800 818 728 or info@accesseap.com.au. We are so proud of all of our Afford Super Heroes! If you would like to give a shoutout to a team member who has been your hero tag them on our Afford Staff Facebook page – https://www.facebook.com/groups/1723801620991351/ #AffordHeroes or nominate them for this months, Customer Service Award.
ASK OUR CEO
If I am on leave or not recieving shifts, can I still use my Afford Rewards?
Yes absolutely! We encourage you to access your rewards discounts.
www.afford.com.au
Staff Matters
STAFF PROFILE NAME: Amin Kazemi POSITION: Lifestyle Assistant LOCATION: Dolphin Cove & Billabong, GH FAVOURITE MUSIC/SONG? Tigers FAVOURITE MOVIE? Con Air FAVOURITE HOBBIES? Fishing FAVOURITE FOODS? Kebab IF YOU COULD BE AN ANIMAL, WHAT WOULD YOU BE? An eagle WHAT IS YOUR DREAM HOLIDAY DESTINATION? Europe IF YOU HAD THE POWER, WHAT WOULD YOU CHANGE ABOUT THE WORLD? Replace Donald Trump with a new President IF YOU HAD TO TEACH SOMETHING, WHAT WOULD YOU TEACH? Life skills SOMETHING NO ONE KNOWS ABOUT ME? My brain abilities
April 24, 2020 Issue 254
AN IMPORTANT MESSAGE FROM OUR ADES Recently our five ADE factories, Minto, Ingleburn, Prestons, Marrickville and Minchinbury launched their very own COVID-19 safety videos. These videos were created as a way to help promote good practice and cleanliness in the factories. They are a simple way to share and demonstrate how we are implementing steps to keep everyone safe at Afford.
Our supported employees and factory managers were excited to participate in the project and have also been taking the initiative in encouraging everyone to implement and follow safety steps. The health and safety of staff and clients remains our number one focus at Afford. We have all been working together to support each other through a challenging period. Our ADEs have made it a priority at all sites to introduce a range of safety measures to protect our staff and help individuals understand the importance of personal hygiene. The project has been a great success in helping our supported employees learn and understand these new policies and procedures, many of the lifestyle assistants who have been recently helping out at our ADEs have also been assisting with implementing social distancing measures between our supported employees. Supported employees at the Minchinbury ADE wanted to share their own messages to help stop the spread, by posting their selfies with “Stay At Home” signs and sharing on their social media pages. The images were very popular with many people liking and sharing them on Facebook. The safety videos were also well recieved with over 2,000 views on the Afford YouTube channel. “Looks like you’re on top of things. Well done team.” Commented one viewer, “This is so awesome! Great work guys!” said another. Through the use of social media, we are able to not just tell everyone what we are doing but show them just how much we care about keeping everyone safe. The videos can be viewed via: • Facebook: www.facebook.com/pg/Afford/videos/ • YouTube: www.youtube.com/channel/UC3PfcqVQNSqtjsoswBxYtfA We are so proud to see our ADEs come together and implement these procedures to keep everyone safe through during these extraordinary times.
www.afford.com.au
April 24, 2020 Issue 254
Staff Matters AFFORD REWARDS SAVINGS DURING COVID-19
Even though many shopping centres are currently closed, it doesn’t mean you have to stop shopping, Afford have you covered! Now more than ever, it is important for us to save as much as we can. Did you know that you can use your Afford Rewards to continue to save money and access discounts and cashback offers from many retailers by shopping online? Afford Rewards is your go-to for helping save money during these challenging times. Afford Rewards is the fantastic retail discount site that’s exclusive to all Afford staff. You can find incredible discounts at all of your favourite stores and you have the potential to save thousands of dollars every single year, just by doing your shopping through Afford Rewards and saving with Instant eGift Card or Cashback! Many retailers are offering discounts right now and you can use this to save money on your essential items. Discounts can be used to help you through these extraordinary times. • Woolworths and Coles for your grocery needs, • JB HIFI to update your technology in your home and keep you connected, Rebel to stock up on your fitness equipment,
• Kmart and Target for essential home items, • Priceline for any pharmacy needs and much, much more! Since Afford Rewards launched back in 2018, we have had over 1,500 Afford staff accessing the app, saving themselves thousands of dollars. If you aren’t on the Afford Rewards train, jump on board by following the steps below – and you can be saving money on your next shop! Afford Rewards: A Step By Step Guide
Emma Roache shopping at Rebel using her Afford Rewards. Photo supplied by Cristina Alvarez
Use Afford Rewards SmartSpending™ app, and get discounts on the go! 1. Once you receive your registration email click on the link, set up your password and you’re ready to set up your app! 2. Just search and download ‘SmartSpending’ app on App Store or Google Play or visit the website www. affordrewards.com.au.
3. On your device log in with your Afford Rewards details. Just make sure you have activated your account first. 4. Browse the deals available from hundreds of leading retailers and choose which instant eGift card you would like to use. 5. Proceed to the retailer and checkout and purchase the gift card on your smartphone. 6. Pay for your transaction using the gift voucher! You can use it to make purchases immediately in-store or online, or you can even print them and give them as gift cards. You need to activate your account and register as a member to access Afford Rewards. All new staff receive activation emails within the first few weeks of commencing employment. If you are unsure about your account status, please contact Candace Burke: Candace.burke@afford.com.au. Make sure you visit AffordRewards.com.au or download the SmartSpending app on your phone. You have the power to save in the palm of your hand, start saving today!
Reminder!
Staff are reminded about the importance of temperature testing all clients, staff and visitors to every site. When someone arrives on site their temperature has to be tested straight away. Please remember the importance of washing your hands, during COVID-19 it is particularly important to wash your hands after you have been in a public place. For example after you have touched an item or surface that may be frequently touched by other people, such as door handles, tables, gas pumps, shopping carts, or electronic cashier registers/screens, etc. You should also remember the importance of not touching your face during this time. Please wash your hands before touching your eyes, nose, or mouth because that’s how germs enter our bodies.
www.afford.com.au
April 24, 2020 Issue 254
Staff Matters NEW POLO SHIRT ORDER PROCESS
We have just launched a new POLO SHIRT ordering process, find out how to order yours today. Please be aware that new stock (all sizes and colours) is now available and any previous orders from January to now will need to be re-submitted using the new process below. 1. Download the polo shirt order form from the Intranet 2. Orders need to be submitted by sites rather than individuals. Team leaders to submit the forms as a batch. Forms need to be submitted in PDF format to shirts@afford.com.au Required details when placing a site order • Site address: Street address for TOLL courier delivery • Site contact: Name and mobile number • Colours: 2 colour alternatives must be selected on every form submitted • Payroll: Payroll number must be provided Shirt costs: • 3 shirts for $15 • 6 shirts for $30 • 9 shirts for $45 The payment is deducted from your next payroll pay.
Handyman Timetable Meet Our Handyman Tahier
Our Handy Man, Tahier, will be at the following sites this week: - Monday 27th April:
Fairfield & Liverpool DES
- Tuesday 28th April:
Minchinbury Head Office & Call Centre
- Wednesday 29th April: Canley Vale & Eschol Park Respite - Thursday 30th April:
Mt Annan & St Andrews Group Home
- Friday 1st May:
Weekly catch up & urgent requests
SELFIES OF THE WEEK
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UPCOMING EVENTS DATE:
EVENT:
25th April
Anzac Day
28th April
Pay It Forward Day
6th May
World Asthma Day
10th May
Mother’s Day
The first letter of every word
A: I.T.S - in the question!
www.afford.com.au