Staff Matters 54

Staff Matters

May 13, 2016- Issue 54 Week 46

Sea Of Colour Floods Minchinbury Factory

In this Issue Page 1 •Sea Of Colour Floods Minchinbury Factory

Page 2 • Staff Profile • Important Update: Name Change • Condell Park Get Creative

Page 3 •Afford Cup

Page 4

The long anticipated wait for our new Afford polo shirts is over, as they have now started being distributed across all our sites.

When clients from our Minchinbury factory received their new Afford polo shirts they couldn’t contain their excitement.

Brightening up the factory with all the colours of the rainbow, our clients love showing off their new shirts to everyone who walks past.

Clients are all smiles walking around the factory in their new shirts creating an even brighter, positive working environment for all our employees.

If you wish to order anymore shirts please send your orders to shirt.orders@afford.com.au.

T 02 8805 3700 E info@afford.com.au 12 Marieanne Place, Minchinbury 2770 afford.com.au

•Customer Service Awards • Afford Selfies • Have A Laugh

Fun Fact Months that begin on a Sunday will always have a Friday the 13th in them.

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May 13, 2016 - Issue 54

Staff Profile

Caroline Krix

Customer Care Coordinator Minchinbury Head Office Favourite Song: “Under Pressure” – Queen Favourite Movie: Under the Tuscan Sun Favourite Hobbies: I have a vege patch at home. You can find me in my garden every weekend.

Important Update: Name changes

Please be advised of the following name changes to our programs: 1. Day Programs - Lifestyle Centre 2. Link Team - Customer Care 3. Transition to Work - YESS: Your Employment Support Service Moving forward, all staff should now start referring to these programs using the new names instead of the old.

Condell Park Get Creative

Favourite Foods: A really good spaghetti bolognaise If you could be an animal what would you be: A cat so I could sleep all day What is your dream holiday destination: Cycling through Tuscany If you had the power what would you change about the world: Global warming What is the nicest thing someone has ever done for you: I am happy with everyday courtesy – please and thankyou goes a long way!

If you had to teach something what would you teach: I would teach people to be more openminded Something no one knows about me: I am thinking about buying a poodle (or a spoodle).

It’s a work in progress but our Condell park art group is revamping the wall at the front of the Lifestyle Centre and transforming it into an origami masterpiece including large origami animals with dozens of cranes.

It’s great to see clients and staff at our Condell Park Lifestyle Centre working together and showing their enthusiasm for our new logo and colours.

It’s going to look fantastic when it’s touched up and finished!

Staff Matters May 13, 2016 - Issue 54

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May 13, 2016 - Issue 54

Customer Service Awards We would like to congratulate the following staff members who have gone above and beyond for their clients and won this month’s customer service awards.

1st Place: David Bell (Operations Manager, Prestons & Ingleburn): David is a great operator and looks after not only operations of the ADE’s, but the wellbeing of his supported employees. David goes above and beyond in his role, coming in on weekends, of an evening and has shown real enthusiasm with the Cherrywood Village project. His ideas are so clever and centred around the needs and interests of our clients and employees.

David has received wonderful feedback on Facebook from supported employees who believe the Ingleburn factory is a much better place now David is the Manager. David helps everyone, adds value through his general knowledge in many areas and looks at better and more efficient ways to run operations and jobs.

Equal 2nd Place: Anjuli Rangar (Supported Employment Manager): Anjuli went above and beyond her role in assisting Minchinbury factory by taking time out of her busy schedule to drive the forklift for a week. Anjuli offered her time when needed without hesitation and was always finding time to help out when needed. Anjuli saved time and costly expense of a casual. Excellent customer service to our ADE customers by being able to provide the dispatch area of the business without any delay.

Equal 2nd Place: Mikala Muscat (TTW Admin. Support): Mikala assists TTW, Marketing, Fundraising / Grants and Accounts. Nothing is ever a bother to her, she takes on any job with a smile and delivers 100%. She takes instruction and advice always with a nod and a smile. Mikala’s “I can do it, I will do it no worries” attitude help Afford achieve the ‘C’ of P.A.C.E.S.

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In this Selfie Above: Staff members Deb Bailey and Kristy Matchett with a nappy cake made by Jermyn Chan at the YESS buzz night/babyshower.

Please send in your selfies

Have a laugh