Staff Matters 62

Staff Matters

July 8, 2016- Issue 62 Week 54

ConGRADulations Afford Staff

In this Issue Page 1 • ConGRADulations Afford Staff

Page 2 • Staff Profile • Afford Bringing Carers Together • Afford Staff Train To Deliver Quality Service

Page 3 •Afford Conference- A New Beginning Over the last 1-2 years, below staff have worked hard to complete 12-14 units of study and be successful in attaining their Certificate IV in Disability.

During their studies some of the courses they completed were Facilitate ongoing skills development using a person-centred approach, Follow safe work practices for direct client care, etc.

These courses have led to personal development of our staff whilst enhancing the quality of support they will provide to our clients across various departments of Afford.

Congratulations to the following staff on all your hard work over the duration of your studies we are very proud and lucky to have you all here at Afford!

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Ken Qian Janine Buckley Andrew Dewar (on leave) David Farrell Alan Jones Tuyet Mai Ma Mason Begli Jasmeet Singh Renee Sutton

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Maureen Learmonth Tinque Van Den Berg Antoinette Viray Yvonne Van De Rijke Indra Krothapalli Thi Tam Nguyen Adela Cordova Lila Chamlagai Susan Borland

T 02 8805 3700 E info@afford.com.au 12 Marieanne Place, Minchinbury 2770 afford.com.au

Page 4 •Building Brighter Futures For Residents • Afford Selfies • Have A Laugh

Fun Fact Of all the words in the English language, the word “set” has the most definitions. The word “run” comes in close second.

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July 8, 2016 - Issue 62

Staff Profile

Afford Bringing Carers Together

On the first of 1 July 2016, 14 Carers from Green Valley Lifestyle Centre enjoyed dinner at a local Restaurant. The hot topic for the evening was of course NDIS.

Mark Ingham

Employment Consultant Blacktown Favourite Song: Steve Harley“make me smile” and Michael Franti-’11;59”.But my choices change all the time,haha.

Favourite Movie: Drive Favourite Hobbies: Cars,Sport,Art Favourite Foods: Spicy Asian Food,Hot chips and chocolate

Carers who had been through the NDIA process shared their stories and encouraged each other to be prepared and take as much information as possible to the meeting.

Within the of carers group, was a NDIA planner, who shared her passion for the NDIA as an employee but more importantly as a Carer and dreams that her daughter will obtain all the services she requires through NDIS. Congratulations to all the staff at Green Valley Lifestyle Centre; it was reported by one of the mums on the evening; when her daughter was asked if she was happy at her day program by NDIA Planner, the client said YES and she requested to attend more days ( currently attends 3 days per week), what a wonderful result. Connecting with our clients and their carers will definitely provide Afford Great Success with the NDIS.

Afford Staff Train To Deliver Quality Service

If you could be an animal what would you be: A Bird or a Black Panther What is your dream holiday destination: Bahamas If you had the power what would you change about the world: I would bring in Zero tolerance and compulsory teaching of old fashioned morals What is the nicest thing someone has ever done for you: Too many nice things I think If you had to teach something what would you teach: Drama Something no one knows about me: I once travelled to a tiny fishing village in Nova Scotia” and I have Kerry Packers autograph

This week saw our frontline staff members attend a number of training modules during their client free week to further enhance the quality of service delivered to clients.

Everyone had a fun time learning the modules which involved practical and theory components. Training modules included P.A.R.T. (Predict, Assess & Respond To challenging/aggressive Behaviour) – learning behaviour management techniques, Manual handling: Learning to transfer clients in and out of vehicles, techniques involving changes, personal care, Medication: learning appropriate process around administering various medication (tube, epilepsy, midazolam).

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July 8, 2016 - Issue 62

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Afford Conference- A New Beginning During the client free week, Afford staff attended the staff conference to discuss the transition into the NDIS and how we can better improve our great level of service we provide to clients.

The two day conference featured many presentations including Welcome, Business update and Stay Aware campaign from CEO, Steven Herald, NDIS pre planning with Customer Care Team, Laura and Nancy, official introduction of new Client Services Executive Manager, Casey Hailes, Reporting, Complaints handling and compliance from Business Improvement Manager, Kelli Lord, Launch of Club Afford and Afford Getaways from, Rhiannon O’brien, Paul Mitchell, Stephanie Forsyth and Nikita Gupta, aswell as special guest appearances from Vanessa Van Wyk- Binarix training, customer service and Jennifer Bicknell- Professional boundaries, bullying and harassment.

Everyone had a great time learning over a number of fun activities and are excited to see and be part of the better quality of service the NDIS will bring with Afford!

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July 8, 2016 - Issue 62

Building Brighter Futures For Residents The construction of new group homes for up to 40 residents on three sites in Penrith are reaching the final stages of completion.

Three out of 6 group homes are developing very quickly with the finishing touches on the outside getting done and the installation of bathrooms, kitchens and bedroom wall paintings in the bright colours to match our new branding getting started.

Having graduated from their Active Independence training module, the clients are excited for the completion of their new homes to put their new skills to practice.

Residents and their families have had a lot of fun being heavily involved in all stages of the project so far, including interior designs and colours, ensuring the clients are satisfied and their needs are comfortably met.

The devolution of the Cherrywood Village has been planned for many years and all involved are very excited to see the homes coming along.

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In this Selfie Above: Staff Members Kathy Bullock, Paul Thomas, Tristan Owen, Kiralee Jackson, Kelli Lord, Steve Herald, Nikita Gupta and Allan Sio at the Flagstaff Group 50 year celebration dinner.

Please send in your selfies

Have a laugh