REFERENCES

Besides the agent network regulations and policy documents of AFI member countries, the following are other sources referred to for the development of this policy framework:

1.

Policy Framework for Leveraging Digital Financial Services to Respond to Global Emergencies – Case of COVID-19, 2020

2.

3.

Policy Model for E-Money, 2019 Digital Financial Services, 2020, World Bank Group

4.

5.

Policy Framework for Responsible Digital Credit, 2020

AFI, Policy and Regulatory Changes in AFI Network, 2018

6.

7.

Consultative Group to Assist the Poor, A Guide to Supervising E-Money Issuers: A Technical Guide, 2018

GSMA, Mobile Money Policy and Regulatory Handbook, 2018

8.

Agent Management Toolkit, CGAP, 2011

9.

The role of gender in agent banking for a highly under-developed financial sector: Evidence from Democratic Republic of Congo, IFC &World bank, 2019

10. GSMA, Distribution 2.0: The future of mobile money agent distribution networks, 2018 11. AFI, Cybersecurity for financial inclusion: framework & risk guide, 201 12. AFI, Mobile Financial Services: Supervision and

Oversight of Mobile Financial Services 13. AFI, Mobile Financial Services: Accessing Levels of

Interoperability 14. AFI, Market Conduct Supervision of Financial

Services Providers: A Risk-Based Supervision

Framework

15. AFI, Mobile Financial Services: Regulatory

Approaches to Enable Access 16. AFI, Lessons on Enhancing Women’s Financial

Inclusion Using Digital Financial Services 17. AFI, Policy framework for women’s financial inclusion using digital financial services

Alliance for Financial Inclusion

AFI, Sasana Kijang, 2, Jalan Dato’ Onn, 50480 Kuala Lumpur, Malaysia t +60 3 2776 9000 e info@afi-global.org www.afi-global.org