Prime Cleaning Suppliers is a leading South African cleaning-solutions supplier, established in 1996. Prime Cleaning Suppliers has spent a number of years building strong brands, many of which have been tested by the SABS 1828 and 1853 standards and carry their mark of surety, which gives the customer confidence when using the products. All disinfectants are registered as per Act 29 and are compliant with the VC8054 compulsory specification for disinfectants. Prime Cleaning Suppliers’ complete cleaning solutions cover paper products/dispensers, cleaning chemicals/ disinfectants, floorcare machines and cleaning sundries. Prime Cleaning Suppliers has an ongoing commitment to ensure the best long-term solution to their customers and represents the following brands: Aquarius, Kleenex, Scott, Tork, Wetrok, WypAll and Rubbermaid Commercial Products.
Nilfisk LionsBot collab creates new autonomous cleaning machine
• Register to connect with fellow cleaning and facility services professionals
• Bidvest acquires Canadian hygiene products and services company
• Ministry of Human Resources and Social Development raising the efficiency of facilities management
• Major brands join forces to tackle the need for better hygiene in schools
• Empowering women for a more inclusive workplace
• The power of empathy is critical to building a highperformance team – Marli Cilliers
• Significance of personal development in achieving success – Shybon George
African Cleaning Review is aimed at end-users, contractors and suppliers of products and services to Africa’s Cleaning, Hygiene, Maintenance, Textile Care, Pest Control, Waste- and Facility Management Services industries. It is published every other month by: e-squared publications t/a e-squared Media
All editorial contributions can be sent to the editor who reserves the right to publish editorial based on the strength of its content. No articles or photographs may be reproduced, in whole or in part, without written permission from the publishers. Although every effort is made to ensure the accuracy and reliability of material published in African Cleaning Review, e-squared Media and its agents can accept no responsibility for the veracity of the claims made by contributors, manufacturers or advertisers. Copyright of all material published in African Cleaning Review remains with e-squared Media and its agents.
Planned features for 2024
Feature sections in every issue:
• Textile care review
• Facilities management review
September/October issue: Editorial deadline 16 August
• Sustainability in cleaning
• Washroom hygiene
• Cleantex Africa 2024 show catalogue
November/December issue:
• Hospitality cleaning solutions
• Retail cleaning solutions
• Cleantex Africa review
customers. Cleantex Africa ensures face-to-face interaction. Can you afford not to be there? Contact nande@cleantex.co.za to book a stand.
Celebrating women in cleaning this August from the
August has become synonymous with celebrating the role of women in society. This issue features women in cleaning, and closer to home, we reflect on the vital part that courageous women play in shaping the future of cleaning and facility services. The feature highlights three visionary businesswomen, sharing their leadership philosophy, challenges in overcoming adversity, personal developments, and more on their journey to creating successful businesses. Furthermore, an international women’s organisation shares some thoughts on empowering women for a more inclusive workplace, which makes for captivating reading.
The rise of solar-panel cleaning has prompted the question of best practices in the cleaning and maintenance thereof. Yet as both windows and solar panels involve the cleaning of glass there are significant dissimilarities, particularly considering health and safety. Before offering this specialised cleaning service, read the educational article addressing the salient differences between window and solar-panel cleaning.
With less than three months to the opening of Africa’s marketplace for cleaning and facility services, Cleantex Africa wishes to remind prospective exhibitors to not delay their participation any further, as only a few prominent stand positions are currently available. For those who are planning a visit to this biennial showcase in Johannesburg, collect your latest print copy of African Cleaning Review at the entrance. We are proud to announce that free visitor registration is now active, secure your show badge timeously by clicking here.
opinion
Challenges posed by recent minimum wage increases
Minimum wage increases may be intended to protect workers, but they can often have negative consequences that harm the people they intend to protect. Supercare Managing Director, Johan Gerber, cites a number of challenges posed by recent minimum wage increases mandated by the South African Government.
South Africa’s minimum wage increased from ZAR25.42 per hour to ZAR27.58 per hour in March 2024. While the intention behind these increases is to improve the livelihoods of minimum wage earners, the reality is that they often create a complex web of consequences, particularly in industries like contract cleaning. The recent mandates by the South African government have significantly elevated labour compensation standards, yet they’ve unleashed a torrent of challenges for businesses already grappling with financial constraints. While the wage hikes are well-intentioned in their aim to uplift low-income workers, they have inadvertently plunged industries, particularly the contract cleaning sector, into a dire quandary. Despite noble intentions, these wage increases have catalysed a cascade of unintended consequences, from exacerbating financial strain on struggling businesses to perpetuating cycles of unemployment and poverty. For small enterprises barely holding on, such mandates can prove catastrophic, leading to layoffs and closures, while larger corporations, pressured by shareholder demands, resort to cost-saving measures like job cuts. This conundrum of a minimum wage versus a living wage underscores the complex interplay between economic policies and real-world ramifications, highlighting the urgent need for nuanced solutions in navigating this turbulent economic landscape.
The key to breaking the cycle of generational minimum wage workers lies in a commitment to reinvesting any savings generated from technological
Johan Gerber
advancements into upskilling staff. Businesses must embrace a fundamental shift in their approach, investing in training programmes and educational initiatives tailored to the evolving demands of the industry.
This shift goes beyond short-term cost containment measures, instead focusing on long-term investment in human capital, which not only enhances the skill set and earning potential of the workforce but also fosters a culture of innovation and excellence, driving sustainable growth and prosperity for all stakeholders. Through this holistic approach to workforce development, we can truly uplift minimum wage workers, break the cycle of poverty and forge a brighter future for generations to come.
Supercare, a leading division of Empact Group, excels in delivering top-tier cleaning and hygiene services for corporate spaces, healthcare facilities, mine management offices and shopping malls. With over 40 years of industry experience, the company understands the unique demands of maintaining high-traffic, high-stakes environments.
Nilfisk LionsBot collab creates new autonomous cleaning machine
Acollaboration between Nilfisk, a leading global provider of professional cleaning products and services, and best-in-class robotics developer LionsBot, resulted in a new cleaning machine developed to support professional cleaners by enabling them to work smarter.
When combining 116 years of Danish know-how with the latest robotics technology from Singapore, the result is a new autonomous cleaning machine that will close a gap
in the market and support professional cleaners in small- to medium-sized areas to clean more efficiently.
Nilfisk and LionsBot were building on each other’s strengths when they partnered to create a new autonomous cleaning machine targeted at small- to medium-sized areas such as smaller retailers, offices, clinics, etc.
“These autonomous cleaning machines are the perfect support for cleaning personnel. Easy to use, reliable and delivering high standards of cleaning. It’s about accomplishing more with the labour we have and providing better conditions for the employees. It’s a great product, and I am very excited about showing it to our customers,” said Nilfisk CEO, René Svendsen-Tune.
“The Nilfisk and LionsBot collaboration is aimed at creating the cleaning robot as requested by cleaning professionals globally. It plays to the complementary strengths of each company in this unique Danish-Singaporean
collaboration. This is the start of a new cleaning robotics revolution,” said Dylan Ng, CEO & co-founder of LionsBot. The vision for a cleaner, more sustainable future and a dedication to address the evolving needs of our industries and communities is the foundation for the collaboration between Nilfisk and LionsBot. This was a solid foundation for the idea to build on each organisation’s strengths combining unique insights, market reach and next generation technology to develop new autonomous cleaning machines for the market. With Nilfisk’s heritage, extensive global network, reliable and highperformance products, and LionsBot’s R&D capabilities as a fast-growing startup known for user-friendly products, the first machine that emerged as a result of this collaboration was launched at Interclean Amsterdam 2024.
For more information, visit www.nilfisk.com or www.LionsBot.com
Register to connect with fellow cleaning and facility services professionals
Cleantex Africa, a strategic ISSAPULIRE partner, announced that free visitor registration is now active for the 2024 exhibition. Taking place from 16 to 18 October 2024 at Gallagher Convention Centre in Midrand, Gauteng, this premier event is the highlight of the year for African companies operating in the professional cleaning and facility services sector.
During the three-day event that includes the co-located Cleantex
Executive Summit, thousands of cleaning and facility solutions professionals from across Africa will gather to share information, build relationships and learn more about the latest innovations.
Professionals from more than 12 countries including distributors, manufacturers, wholesalers, in-house service providers, multi-service contractors and residential cleaners will represent the full spectrum of the cleaning and facility solutions industry.
“The exhibition and summit offers a biennial opportunity for professionals to update themselves on a rapidly changing industry and simultaneously provide insight on how to keep their business ahead in
the game,” said Exhibition Director, Johann van Vuuren.
“The summit presentations by ISSA experts and other business coaches lined-up for this year’s events will provide attendees with the tools and solutions they need to advance their career development and further their organisation’s efficiency and profitability,” van Vuuren added.
Cleantex Africa 2024 will feature prominent local and international exhibitors showcasing robotic equipment, chemicals, training, sustainability, hygiene solutions, solar cleaning, software applications, and much more, representing cuttingedge technology and distributor opportunities.
Register to attend the Cleantex Africa 2024 exhibition free by clicking here.
Bidvest acquires Canadian hygiene products and services company
During July, Bidvest announced yet another offshore acquisition. The group said that it is acquiring 100 percent of Canadian-based Citron Hygiene from Birch Hill Equity Partners and other investors for an undisclosed sum. Citron serves about 50 000 customer locations from seven branches in Canada, four in the US and ten in the UK.
“The group strategy was to expand its blend of defensive, cyclical and growth assets in South Africa and internationally in niche services of hygiene, facilities management, and distribution of plumbing and related products,” said Bidvest CEO, Mpumi Madisa.
The ambition was to achieve scale and growth by maintaining a strong
balance sheet, exercising financial discipline and pursuing organic and acquisitive growth opportunities in the group’s areas of focus.
Citron is a provider of washroom hygiene products and services in the US, Canada and UK. It offers commercial washroom hygiene solutions, contracted menstrual hygiene products, consumables and equipment.
Bidvest said the hygiene services market was resilient with compelling unit economics. Structural growth drivers included hygiene and safety standards, a growing population, urbanisation as well as period dignity awareness.
Legislation around free vending of menstrual products in washrooms in North America added further growth
Ministry of Human Resources and Social Development raising the efficiency of facilities management
The partnership of the Ministry of Human Resources and Social Development with the Government Expenditure and Projects Efficiency Authority has contributed to realising qualitative achievements in raising the efficiency of asset and facilities management and enhancing the quality of service.
The joint programme to support asset and facilities management led to the establishment of a facilities management system in accordance with best practices, and reduced maintenance, operation and associated costs, with the automation of five asset and facilities management processes.
The joint work also contributed to improving the asset and facilities management practices in the Ministry to 66 percent, reducing the percentage of direct purchases in the Ministry to zero
momentum. Bidvest believed that the total addressable market in Citron’s North American territories was exponentially bigger than Citron’s current revenue.
percent, raising the satisfaction rate of beneficiaries to 74 percent, and adhering to the requirements of the initiative to localise operation, maintenance and cleaning contracts to 93 percent, in addition to raising the cost-efficiency unit for operation, maintenance and cleaning by 27 percent.
The Ministry of Human Resources and Social Development adopted the National Guide to Asset and Facilities Management, which represents a comprehensive reference that enhances quality, efficiency and sustainability in asset and facilities management in government agencies.
The guide, prepared by the Government Expenditure and Projects Efficiency Authority and the relevant government agencies, aims to:
• unify procedures for managing assets and public facilities while
ensuring their compatibility with local legislation;
• build asset management systems by recording and evaluating them to support optimal decision-making with the aim of prolonging the life cycle of assets;
• manage public facilities effectively and efficiently based on the principle of cost and quality; and
• rely on continuous improvement and preservation of resources by activating the concept of financial planning for asset and facility management and effective management of supply chains and contracts.
The guide has been prepared to be a technical reference for public entities on ways to optimise and efficiently use the asset and facilities management resources of each entity.
Major brands join forces to tackle the need for better hygiene in schools
The water and sanitation crisis in South African schools has been well documented, with a large component of the crisis revolving around the lack of availability and access to proper toilet facilities. However, there is another dimension to the problem – a challenge referred to as ‘toilet loss’ or the inadequate cleaning and maintenance of toilets. In line with the spirit of Youth Month, Baby Soft partnered with Domestos and the Department of Basic Education (DBE) in a bid to help prevent school toilets from becoming dirty, unsafe and unusable.
heightened anxiety, poor health and higher levels of absenteeism. While much of the focus has been placed on building the necessary infrastructure to support proper sanitation and hygiene, there is also a clear need for the ongoing maintenance and upkeep of these facilities.
According to the 2021 School Toilet Report, nine out of ten children in South Africa face issues relating to the condition of toilets at their schools. These issues have been linked to
The Youth Day (June 16) message intersects with issues relating to equality of access – and speaks directly to the national imperative to support and empower young people, at every level of society. This commitment begins with establishing a healthy and hygienic environment in schools, which plays a key role in providing children with a solid foundation for a sustainable future.
As a continuation of its TOGETHER campaign, Baby Soft joined forces with Domestos to help schools maintain their toilets, train cleaning
ISSA presentations confirmed for South Africa
The Worldwide Cleaning Industry Association (ISSA) has confirmed its participation at this year’s Cleantex Executive Summit in Johannesburg in the format of educational industry presentations. In today’s world, cleaning and disinfection is crucial for maintaining safe and healthy environments for both employees and customers, hence the relevance of investing in cleanliness. The presentations will cover the following interesting issues:
Cleaning for Health
As the industry advances in technology and innovation, the essential principle of prioritising health through cleaning stands firm. A ‘health-first’ perspective remains crucial, compelling service providers and facility managers to embrace healthy cleaning practices.
This presentation on international best practices will highlight the importance of cleaning for health to ensure a safe and healthy environment for facility occupants, while also demonstrating the related improvement of service quality.
Maximising returns through the Value of Clean
As professionals in cleaning and hygiene, it is essential to view cleaning not merely as an expense but rather a strategic investment. Explore how it enhances occupant health, builds societal confidence, and ultimately leads to a more profitable bottom line for facilities. This presentation will focus on the latest research on the Value of Clean by ISSA, The Worldwide Cleaning Industry Association.
staff and provide education on good hygiene practices. “Not only do hygiene concerns affect learners, they are also a source of anxiety for parents who worry about their children’s emotional and physical well-being while they’re at school. We have, therefore, recognised that the problem cannot be isolated to schools alone –it is a broader challenge that impacts families and communities,” says Baby Soft Brand Manager, Siyolise Shinga.
“These challenges are particularly prevalent in outlying and rural areas such as the Eastern Cape. As a brand, we’ve set out to support initiatives that address this issue. Since 2017, Baby Soft has been tackling the sanitation crisis in the country by providing school children with access to clean water, decent toilets and hand-washing facilities. This year, we have renewed this commitment and in partnership with Domestos and the DBE, we will work collaboratively to drive positive change.”
Presentations will be conducted by Alexandra Goman, ISSA Manager of Education and Certification Development. To book your seat contact: nande@cleantex.co.za
Alexandra Goman
Numatic 2024 Sustainability Report
The Numatic 2024 Sustainability Report underscores a steadfast commitment to environmental stewardship and innovation in the realm of cleaning solutions. Founded on principles of longevity, efficiency, serviceability and recyclability, Numatic has positioned itself as a leader in sustainable manufacturing practices. Emphasising a holistic approach, initiatives span from reducing carbon emissions to enhancing product lifecycle sustainability.
At the heart of Numatic’s sustainability efforts lies their pledge to achieve Net-Zero status by 2035 for Scope 1 and 2 emissions, with a clear roadmap delineating phased reductions across all operational facets. This ambitious goal is supported by
tangible achievements, including a significant 30 percent reduction in energy consumption through the adoption of high-efficiency motors and recycled materials in product manufacturing. Their ReFlo Janitorial Range exemplifies this commitment, utilising 100 percent recycled plastic and achieving substantial reductions in plastic waste.
Innovation is central to Numatic’s ethos, evident in their ongoing investment in renewable energy sources such as solar power and electric vehicle infrastructure. These investments not only reduce operational carbon footprints but also enhance energy efficiency across their manufacturing facilities. Their proactive approach to waste management,
including a commitment to zero waste to landfill and increased use of recyclable materials, further cements their role as pioneers in sustainable business practices.
As Numatic continues to expand its global footprint, their dedication to sustainability remains unwavering. By integrating sustainability into every aspect of their operations, from product design to distribution, Numatic exemplifies how businesses can lead by example in mitigating environmental impact while fostering economic growth and social equity. The company’s 2024 Sustainability Report serves not only as a testament to their achievements but also as a blueprint for future progress towards a more sustainable and resilient future.
The differences between window and solar-panel cleaning
The International Solar Cleaning Academy (ISCA) addresses the common misconception that solar-panel cleaning is just like window cleaning. While both tasks involve cleaning glass surfaces, there are significant differences, particularly when it comes to health and safety, according to ISCA, who is dedicated to promoting best practices in the cleaning and maintenance of solar panels.
Material differences
Window glass:
• Typically, window glass is designed for visibility and aesthetics. It is usually a single pane and does not have any embedded components.
• Cleaning windows often involves standard glass-cleaning solutions and squeegees.
Solar-panel glass:
• Solar panels are composed of tempered glass that protects delicate photovoltaic cells. This glass is often coated with an anti-reflective coating (ARC) to maximise sunlight absorption.
• Cleaning solutions and methods must be compatible with these coatings to avoid damage and in order to maintain the warranty of the solar panels. Using chemicals not approved by solar panel manufacturers can invalidate the warranty.
Functional differences: Purpose and sensitivity
Windows:
• The primary purpose of windows is to provide light and visibility. Cleaning windows mainly improves aesthetic appeal and visibility.
Solar panels:
• Solar panels are designed to convert sunlight into electricity. Dirt, dust and debris can significantly reduce the output and overall efficiency. Many studies have been done by institutes such as the National Renewable Energy Laboratory (NREL) to prove drops in output are from a lack of solar-panel cleaning.
• Panels are sensitive to scratches, abrasive materials and certain chemicals that can damage their surfaces, reduce their efficiency, or worst case, damage the panel’s functionality.
Health and safety considerations
Window cleaning:
• Risks include falls from heights, especially when cleaning high-rise buildings.
• Exposure to harsh chemicals that can cause skin and eye irritation.
• Improper ladder or scaffolding use can lead to accidents.
Solar-panel cleaning:
• In addition to the risks associated with window cleaning, solar-panel cleaning involves the added danger of working near electrical systems.
• Electrocution is a significant risk if proper precautions are not taken.
• Solar panels are often installed on roofs or in elevated positions, increasing the risk of falls and the likelihood of coming near or in contact with overhead power lines.
• Solar-panel cleaning robots are a rising cleaning technique. Handling the robots has an increased risk of musculoskeletal injuries if proper ergonomics are not followed. Robots vary in weight from 45kg to 115kg. Some are one-man lifts and some are two-man lifts. Care must be taken when handling solar-panel cleaning robots.
Safety measures
Window cleaning:
• Ensuring ladders and scaffolding are secure and used correctly.
• Using environmentally friendly and safe cleaning solutions to minimise chemical exposure.
• Cleaning high windows with waterfed or telescopic poles to keep your feet on the ground.
Solar-panel cleaning:
• Comprehensive solar-panel cleaning training with a focus on solar-panel electrical safety to avoid electrocution, such as that provided by ISCA. This training is available in 33 countries and 26 languages.
• Use of the correct PPE. There is a common misconception that any rubber glove will provide sufficient protection when solarpanel cleaning. This is not true. Use of the correct rating of PPE is imperative. Ratings of PPE to protect from electrocution vary from country to country and according to the size of the solar array being cleaned. Correct country-specific training will ensure you know what rating of PPE you need for your area and array type.
• Use of insulated tools and equipment to prevent electrical contact.
• Strict adherence to local country health and safety regulations and guidelines for working at heights, including the use of harnesses and fall arrest systems.
• Regular inspection and maintenance of cleaning equipment to ensure it is in good working condition.
• Use of non-abrasive, solar-specific cleaning solutions to avoid damaging the panels. Any chemical
used must have written approval from the solar-panel manufacturers prior to use.
Techniques and equipment
Cleaning techniques
Window cleaning:
• Typically involves techniques such as spraying with a cleaning solution, using a pure water system and wiping with a cloth or squeegee.
• Pure water cleaning is optional but recommended for the best clean for regular window cleaning. This method might include extension poles or water-fed pole systems for higher windows.
Solar-panel cleaning:
• Requires specialised techniques to avoid scratching or damaging the panels. This often includes using soft-bristle brushes on water-fed poles, rotating brushes or solarpanel cleaning robots.
• Pure water cleaning is required for solar panels to prevent mineral deposits from forming on the glass.
• Tractor-mounted cleaners are often used for large installations to ensure consistency and safety.
Equipment used
Window cleaning:
• Common tools include glass squeegees, scrapers and extension poles.
• For high-rise buildings, window cleaners may use harnesses, scaffolding or lift systems. For safer high-rise window cleaning, telescopic water-fed poles with a pure water system are the typical route, keeping the cleaner’s feet securely on the ground.
Solar cleaning:
• Specialised equipment such as water-fed poles with soft-bristle brushes, robotic cleaners and deionised water systems are used.
• Personal protective equipment is crucial, including insulated gloves, safety harnesses and the correct rating of non-conductive boots. Again, country-specific safety training for solar cleaning should discuss this topic in detail.
• Advanced monitoring tools like drones with thermal imaging can be used to assess the cleanliness and condition of solar panels.
Environmental impact: cleaning agents
Windows:
• Often standard glass cleaners are used, which may contain chemicals harmful to the environment.
• Pure water technology produces deionised water and when used in cleaning with water-fed poles, it does not leave any harmful residue or chemical runoff.
Solar panels:
• Solar cleaning often uses ecofriendly, biodegradable cleaning agents to protect the environment and the panels.
• Just as with window cleaning, deionised water is often used to remove the impurities that cause mineral deposits.
Stay safe and keep the solar panels shining
While window cleaning and solar-panel
cleaning might seem similar at first glance, they are fundamentally different tasks and different industries. They require unique approaches, especially concerning health and safety. Solarpanel cleaning demands specialised knowledge, equipment and safety measures to ensure both the efficiency of the panels and the safety of the cleaners.
The International Solar Cleaning Academy emphasises the importance of proper training and adherence to safety protocols to prevent accidents and ensure high-quality maintenance of solar panels. Understanding these differences and implementing the appropriate safety measures is crucial for anyone involved in solar-panel cleaning.
For more information on solar panel cleaning training programmes and resources, visit: www.theisca.org
Hospital infection control: Guidelines for health and safety
Understanding and managing the risk of infection in healthcare settings is a fundamental concern for both public health and hospital epidemiology. The ability to control infections is crucial for hospital infection prevention and improves overall patient outcomes. This article by Rubbermaid Commercial Products (RCP) delves into various aspects of infection control, highlighting the essential roles that hospital staff, infection prevention services and specific precautions play in mitigating these risks.
Colonisation, often a benign but crucial factor in the spread of infectious diseases, requires sophisticated strategies to limit its impact. RCP explores the science behind colonisation in infection control, examining how effective cleaning methods can prevent the potential spread of pathogens. Additionally, this article explores the broader implications of these practices in public health, aiming to enhance healthcareassociated infection control measures within the hospital setting and beyond.
Understanding infections in healthcare settings
Firstly, what is a healthcare-associated infection (HAI), also known as a hospitalacquired infection? Essentially, HAIs are infections that patients acquire while receiving treatment for other conditions within a healthcare setting. These infections can develop in any healthcare environment, including hospitals, outpatient clinics, long-term care facilities and all types of clinical services.
Types of healthcare associated infections
HAIs encompass a wide range of infections. The most common examples are:
• MRSA (methicillin-resistant Staphylococcus aureus) is
known for its resistance to many antibiotics, making it a tough pathogen to control in hospital environments.
• VRE (vancomycin-resistant Enterococci) is another challenging bacterium that is resistant to vancomycin, often used to treat serious infections when other antibiotics fail.
• C. difficile (Clostridium difficile), primarily linked to prolonged antibiotic use, causes severe diarrhoea and more serious intestinal conditions such as colitis.
• Other common HAIs include surgical site infection and urinary tract infection, which is often associated with catheters, and pneumonia, which can develop in patients using ventilators.
How to prevent healthcare associated infections
Next, let’s look at the most common steps you can take by focusing on prevention, infection control and improved hygiene practices.
by health authorities, including the World Health Organization (WHO), hand hygiene is the cornerstone of infection prevention.
• Utilise personal protective equipment (PPE): Every healthcare worker should use gloves, gowns, masks and eye protection to shield themselves from infectious agents and prevent patient-to-staff crosscontamination.
• Conduct environmental cleaning: Ensure that all facility surfaces are regularly and meticulously cleaned to minimise infection risks.
• Follow infection control procedures: Adhere to standard precautions, including safe injection practices and handling potentially contaminated equipment or surfaces properly.
• Implement antimicrobial stewardship: Encourage responsible use of antimicrobials to combat antimicrobial resistance and prevent the spread of infections from multidrug-resistant organisms.
How best to prevent the occurrence of HAIs:
• Practice hand hygiene: Wash your hands regularly and thoroughly with soap and hot water or use alcoholbased hand rubs. Endorsed globally
• Enhance education and training: Train healthcare professionals in the latest infection prevention protocols and best practices to maintain a safe healthcare environment.
Healthcare facilities can greatly lower the frequency of HAIs by implementing these preventive measures, preserving
patient health and raising the standard of treatment. This dedication to strict infection control improves community health and strengthens the resistance of the healthcare system to infection.
Principles of infection control
To tackle infections effectively, hospitals need to implement clear and effective strategies. Start by setting up comprehensive surveillance to monitor infection rates and resistance to antibiotics. This data helps to swiftly address outbreaks and assess the effectiveness of current infection control efforts.
Make sure every part of the hospital is consistently and thoroughly cleaned, with a focus on areas that are frequently touched and equipment shared by staff and patients. Also, isolate patients with infections to prevent the spread of pathogens and ensure staff are well-trained in these protocols. Strengthening antibiotic stewardship and ongoing staff education on infection prevention –especially hand hygiene and the proper use of PPE – are crucial for keeping both patients and healthcare workers safe.
Hand hygiene
feature healthcare cleaning and hygiene
Best practices for health professionals to follow for effective results:
Proper handwashing steps:
• Wet hands with clean, running water before applying soap.
• Lather soap thoroughly, covering all hand surfaces.
• Scrub hands together for at least 20 seconds – the equivalent of humming “Happy Birthday” twice.
• Rinse hands well under clean, running water.
• Dry hands using a clean towel or airdry them.
Using hand sanitisers:
• Apply a product with at least 60 percent alcohol to the palm of one hand.
• Rub the product over all surfaces of your hands until they are dry.
• Use sanitisers when soap and water are not available, especially after touching potentially contaminated surfaces.
Both handwashing and sanitising are essential after activities that raise infection risks, such as before and after patient contact, before handling medication, after touching contaminated surfaces and when entering or exiting healthcare areas.
What is colonisation in infection control?
As we mentioned earlier, hand hygiene is an essential practice in the battle against HAIs; it’s a frontline defence in stopping the transmission of harmful pathogens. Regular and diligent handwashing and the use of hand sanitisers are proven to significantly lower the incidence of infections.
Colonisation is defined as the presence of multiplying microorganisms on a host but without any evidence of the microorganisms having invaded the host or caused observable disease or damage. For example, swabs taken from an individual may show the presence of Staphylococcus aureus on their skin or elsewhere, but the bacteria isn’t causing any of the symptoms typically associated with infection (such as pain, swelling or redness at the site where the S. aureus is present).
Difference between infected and colonised individuals
An infected individual is not the same as a person who is colonised by a microorganism. Infected individuals show signs that their body is interacting with the microorganism. For example, if someone is infected by a virus, such as Covid-19, they will show symptoms such as a cough, raised temperature and/or a change in taste or smell. In contrast, someone who is colonised by the Covid-19 virus will test positive for the presence of the virus, but not display any observable symptoms.
Colonisation isn’t necessarily a static state – an individual may initially be colonised, then, as the microorganisms
or viral particles replicate, observable infection (interaction between the host and the pathogen) occurs. In other cases, infection is occurring, but the symptoms aren’t noticeable or observable.
In terms of infection control, it’s important to remember that colonised individuals are still capable of shedding pathogenic microorganisms in the same way as an infected person can. While an infected person may (but not always) be host to a higher number of microorganisms, asymptomatic individuals may also carry a high number of pathogenic microorganisms, which can be spread through contact, shedding, coughing or similar mechanisms. People colonised by microorganisms act as carriers, without necessarily being infected.
Challenges in controlling pathogen spread from colonised individuals
Controlling the spread of pathogens from colonised individuals presents particular challenges for infection control. Unlike infected individuals, colonised people show no symptoms of infection. Without testing, it’s impossible to establish whether they are hosting pathogenic microorganisms or not. The picture is further complicated by people who may be in the early stages of infection – the
feature healthcare cleaning and hygiene
microorganisms are interacting with the host, but no clinical symptoms are present. The difficulty for infection control professionals is to find a way to eliminate the opportunity for microorganisms to pass from person to person when individuals display no outward signs that they are colonised.
In the majority of environments, where it’s not possible to identify colonisers quickly, infection is best managed by working on the principle that everyone in the environment could potentially be a colonised individual. Minimising the risk of microorganisms being passed from person to person requires the implementation of an infection control strategy that combines
Managing colonisation in infection control
The simplest way to manage colonised individuals and their role in shedding microorganisms is to treat them in the same way as infected individuals in terms of infection control. By working on the basis that everyone has the potential to harbour pathogens, and cleaning accordingly, it’s possible to keep cross-contamination risks low.
Note that colonisation isn’t solely confined to healthcare settings – it can occur in any environment, including the hospitality sector and the childcare sector. It’s also important to remember that cleaners can also be colonisers, which is why wearing PPE while
Where does colonisation present the biggest challenge?
Colonisation risks are usually greatest in environments that large numbers of people access. Although the risks colonisation poses are usually greatest for vulnerable groups (the old, young and ill), the process of colonisation isn’t confined to these groups. Any individual has the potential to be a coloniser.
This means that cleaners working in high-traffic settings (such as healthcare, public sector buildings or multi-occupancy buildings) need to be particularly aware of the potential for colonisation and subsequent shedding. Just because users of a space appear disease-free doesn’t mean that dangerous pathogens are absent.
Implementing rigorous infection control cleaning procedures consistently is the best way to not only reduce the risk colonised individuals pose but also minimise the chances of other, non-colonised individuals being exposed to dangerous microorganisms. In addition to ensuring that appropriate cleaning takes place, prompting positive changes in individual behaviour also makes a noticeable difference in the likelihood of colonisation.
Simple precautions such as regular hand-washing, disposing of waste appropriately and limiting contact between individuals (such as reducing
French hospitals recommend paper towels for drying hands
By Professor Frédéric Barbut
Did you know that we all carry many millions of bacteria on our hands? Anything between 100 to 1,000,000 per square centimetre of skin! But before you start to panic, rest assured that many of these bacteria occur naturally, along with fungi and viruses, and are normally harmless (or ‘not pathogenic’ to use the scientific term). They are known as ‘resident microflora’ and can be beneficial in protecting us from infection. Common strains include Staphylococcus and Micrococcus.
However, there is another category of bacteria found on hands that can be pathogenic. These are known as ‘transient bacteria’, and we usually pick them up through contact with infected people or environments. While these transient bacteria are not adapted to stay on the hands for long, they can survive long enough be transmitted – such as Enterococci and Enterobacteriaceae. Some of these bacteria can be antibiotic resistant such as extended-spectrum Blactamase (ESBL) producing bacteria. So, you can understand why I am interested in hand-washing and drying and the crucial role they play in preventing the spread of infection. This two-step process is particularly essential in hospitals, where people are already immunologically compromised, and where transient bacteria can be passed from patients to staff and back again. A few years ago, my team ran a real-life study in the washrooms of the emergency department of Saint-
Antoine hospital where I work to learn more about the impact of different hand-drying options on the spread of bacteria. It was an observational study where we watched the washroom behaviour of people – visitors and staff. The washroom was equipped with paper towels to dry hands for one week and then a couple of weeks later with an electric dryer to dry hands for one week.
We observed significant differences in surface bacterial contamination – including by faecal and antibiotic resistant bacteria – with higher levels when the washroom was equipped with jet air dryers than when equipped with paper towels. While our hypothesis was that blowing air could aerosolise water droplets and make them spread, even I was surprised by the extent of bacterial contamination on the floor and surfaces of the washrooms with jet air dryers. I wondered if our hospital was in some way special, but colleagues replicating
the same study in hospitals in Italy and the UK observed the same thing: washrooms offering paper towels for hand-drying carried far lower levels of bacterial contamination.
Today, I am pleased to say that paper towels – which absorb water droplets and help prevent bacteria from becoming aerosolised – are the recommended hand-drying method in hospital washrooms in France. Jet air dryers, meanwhile, are largely forbidden because of the risk of wider dispersal of bacteria. As a medical microbiologist, I can’t help thinking that this same advice would make sense beyond hospital settings and that prioritising paper towels for drying hands in public washrooms such as bars, cafes and sports centres would serve to reduce the chance of bacterial transmission and help keep populations safe.
Professor Barbut is a medical microbiologist, at Publique-Hôpitaux de Paris, hôpital SaintAntoine in Paris, France.
IWash-bay water treatment improves wastewater compliance
ndustrial wash-bays are designed to clean vehicles of hydrocarbons like oil, grease, fuel and chemicals. It’s, therefore, important that wash-bay wastewater is properly treated to ensure compliance with water management and environmental regulations.
Anelia Hough, water treatment consultant at Allmech, explains that wash-bay wastewater treatment ensures companies are undertaking responsible water management, as well as compliance with environmental regulations and lead to more costeffective business operations.
“Water treatment ensures there’s no contamination of groundwater or surface water sources, which would potentially affect drinking water supplies and pose health risks to communities,” she says. “Plus, if wash-bay water is treated correctly, 70 to 95 percent of the water is reusable, which has a direct impact on wash-bay businesses’ monthly operating costs.”
Rheini-Chem, an expert tank-cleaning company, manages various wash-bays for commercial trucking companies, servicing light commercial vehicles through to heavy-duty industrial trucks and tankers.
The company operates with a special effluent permit, which means it needs to comply with specific wastewater limits, or it risks financial penalties.
Rheini-Chem, therefore, approached Allmech, leading boiler manufacturers and suppliers to the water treatment industry, to set up a water-treatment system for one of its wash-bay facilities
in Johannesburg South. Based on the results, the company is partnering with Allmech for a system at a second washbay in Brackenfell in the Western Cape.
“Allmech designed a wastewater treatment plant that ensures we reduce total suspended solids (TSS), hydrocarbons, turbidity, chemical oxygen demand (COD) and biological oxygen demand (BOD) levels in the wastewater. Depending on the wastewater permit limits, municipalities generally monitor pH, TSS, BOD and COD levels in the wastewater, and if these parameters are out, they impose penalties to the clients. For wastewater treatment plants, the BOD is important as it shows the organic pollution in the water. It tells us how much oxygen is needed in the water to break down the organic material. This is critical when dealing with biological wastewater treatment plants,” says Hough. “We also have an online pH monitoring and correction system to ensure pH levels are within permit specifications.”
Allmech also undertakes monthly water-treatment service and monitoring of boilers at the wash-bays, as well as supplying boiler water treatment chemicals. Hough says the company is also able to design, install and service water-recycling plants to help wash-bay clients with reducing water consumption.
“By treating and recycling water, industries can reduce the demand for municipal-feed water, which is particularly important in areas with water scarcity or where clients are looking at alternatives to reduce daily
operating costs,” she says. “Recycling water can reduce the water demand from [a] feed water source [by] between 70 and 95 percent, depending on site conditions. An additional benefit of a wastewater recycling system is that the client has a constant backup of water and is not affected by municipal shutdowns.”
In Rheini-Chem’s case, Hough says the water treatment plant incorporates several phases. The primary treatment phase is called anaerobic settling. Wastewater is piped into settling tanks and separates into layers: an upper liquid layer (generally oils) and a sludge layer at the bottom. The phase is a biological process where microorganisms degrade organic contaminants in the absence of oxygen. “It is typically deployed for streams with high concentrations of organic material, often seen in wash-bays,” says Hough. “The benefit of including this process in wash-bay application is that it’s efficient in the removal of organic compounds, to lower BOD and COD levels.”
The second phase is aerobic: oxygen is introduced for nutrient removal and odour control. The third phase includes mechanical filtration, and, finally, there’s monitoring and dosing, which entails measuring water quality and adding chemical treatment as required.
“The systems are site-specific and designed as modular units,” says Hough. “In essence, clients can add phases as required to implement a fully operational water treatment and recycling plant on their site.”
editorial Unilever Professional
Discover The World Of Probiotics With Unilever Professional
New Handy Andy Probiotic Delivers Unmatched Cleaning Results
As business operators, you know the future of clean is all about sustainability. Take the first step into the future by entering the world of probiotics with Unilever Professional! Ensure a safe and hygienic environment for your staff and customers, while upgrading your business with the latest professional cleaning solutions. Utilising expert cleaning technologies, the new Handy Andy Professional PROBIOTIC Multi-Surface & Floor Cleaner eliminates germs while ensuring a longer, more sustainable deep clean for your working environment.
What are Probiotics and How Do They Work?
Probiotics are tiny living organisms that digest and break down dirt, germs, and stains. Over time, they grow and multiply, creating a sustainable and environmentally friendly cleaning process.
Their Role In Cleaners
Probiotics in cleaning products consume dirt and grime on surfaces, effectively breaking down organic matter and maintaining cleanliness over a longer period of time. These beneficial microorganisms create a self-sustaining cleaning process that continues long after the initial application, helping to significantly reduce the need for harsh chemicals, offering a safer alternative for operators and a more environmentally friendly solution to professional hygiene. By leveraging natural mechanisms, probiotic cleaners promote a healthier, more sustainable way to maintain hygiene and cleanliness throughout your business, while making cleaning easier and faster than ever before.
A Game Changer For Your Business
Unilever Professional Probiotics come with an exciting range of benefits for your working environmentl Enjoy the following benefits when cleaning with Handy Andy Professional PROBIOTIC Multi-Surface & Floor Cleaner.
100% Biodegradable Fragrance
Our product features a 100% biodegradable fragrance, ensuring a fresh and pleasant environment for your business. This not only enhances the customer and staff experience but also upholds environmental responsibility. The fragrance effectively controls malodors and boosts freshness.
99.88% Readily Biodegradable Formulation
Our formulation is 99.88% readily biodegradable, meaning the probiotic cleaning ingredients break down into natural substances over time without harming the environment. This sustainable feature highlights Unilever Professional·s commitment to ecofriendly practices.
Long-Lasting Cleaning Action
Our product includes benzalkonium chloride for 99.99% germ kill, while the probiotics enhance cleaning efficacy, making it easier and faster to achieve a spotless, long-lasting clean. Additionally, these probiotics help prevent mould growth and counteract malodors, ensuring a reliable, long-lasting clean.
Gentle on Hard Surfaces, Sustainable in Practice
Harsh chemicals can damage surfaces over time, increasing maintenance costs. Our probiotic cleaner is gentle on hard surfaces, preserving their integrity and appearance. This sustainable approach reduces the need for repairs and replacements, saving your business money and minimising environmental impact.
Advanced Probiotic Technology
Handy Andy Professional PROBIOTIC Multi-Surface & Floor Cleaner offers a superior cleaning performance! Effortlessly achieve deep cleaning and disinfection in your business with a safe cleaning solution that
• Kills 99.99% of germs
• Provides a lasting deep clean
• Contains 100% natural active probiotics
What Sets Us Apart, The Unilever Professional Promise
Unilever Professional is dedicated to a cleaner, more sustainable future. We are committed to minimising the use of harsh and harmful chemicals in our formulations to positively impact both people and the planet. Our professional brands, such as Handy Andy, are trusted by millions worldwide, ensuring excellence for our consumers and operators.
Our new probiotic cleaner delivers outstanding results and has undergone rigorous testing, showing significant improvements in cleanliness and ease of maintenance over time. Join us in embracing the Future of Clean with probiotics. Your business deserves the best!
women in cleaning
Celebrating women in cleaning
The month of August has become synonymous with being a period in the year when we celebrate the role of women in society. South Africa has an exceptional history as it is our women who have played a vital role in shaping the future and the societies we now find ourselves in. South Africa has been celebrating women during the month of August since 1994. It serves as a reminder of the tough and tenacious, gracious and passionate, formidable and, above all, courageous women who have continued to shape our future. This issue of African Cleaning Review introduces an international organisation dedicated to empowering women and three local female cleaning industry executives that defied bias and smashed the glass ceiling.
The importance of diversity and inclusion
Does your organisation have a culture of diversity and inclusion? While it’s easy to talk about, creating actionable steps and implementing specific policies are essential. Through collaborative efforts and a focus on prioritising people’s health, organisations can create stronger teamwork, unlock leadership potential, boost employee satisfaction and, ultimately, drive productivity. Prioritising diversity and
inclusion enables teams to work more cohesively, bringing varied perspectives and ideas to the table. Together, we can attract and retain top talent while fostering a more inclusive and vibrant workplace environment for all. But where do we start is the question posed by Female Leaders in Cleaning, an international organisation dedicated to empowering women and organisations that share their passion for fostering a culture of diversity and inclusion.
Empowering women for a more inclusive workplace
Women’s health
Understanding women’s health is important to creating supportive environments, as it encompasses unique aspects such as menstruation, menopause and pregnancy. In addition to managing their own health needs, women often juggle responsibilities like caring for children or ageing parents. This delicate balance can lead to neglecting self-care and experiencing stress or unhealthy habits due to feeling overwhelmed and hesitant to seek assistance. These examples highlight the challenges many women encounter. Recognising that individuals are at different ages and life stages, it’s essential for companies to acknowledge the diverse journeys their employees are navigating. Providing appropriate support and guidance can help ensure that women’s health needs are met effectively within the workplace.
Facilitating connection and learning
Furthermore, supporting initiatives that bring people together to facilitate easy connection, learning and inspiration can yield substantial value. Female leadership involves assuming control of one’s life, both personally and
professionally. However, the prospect of where to start can be daunting, underscoring the importance of companies taking the lead in caring for their employees. Even minor adjustments can have significant impacts, and collective endeavours contribute to the construction of a better world.
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Unlocking leadership potential Female Leaders in Cleaning strongly believe in the leadership potential of every woman, urging companies to cultivate welcoming environments that foster confidence among employees. Their aim is to spark a global ripple effect of empowerment. By nurturing opportunities for women to connect
and network, simple interaction like sharing a cup of coffee is where mutual support can flourish. The organisation extends an invitation to individuals and organisations to join them in their mission to empower women and promote inclusivity in workplaces by connecting via LinkedIn.
Highlighting South African women in cleaning
Marli Cilliers
“Ibelieve in fostering a collaborative environment where every team member’s voice is heard and valued. In an industry often characterised by hierarchical rigidity, our emphasis on transparency, integrity and empathy has proved to be a winning formula,” says Marli Cilliers, Managing Director of ERA Facilities Management.
Under her dynamic leadership, this Gauteng-based company has grown steadily, setting new standards for inclusivity and innovation in the facilities management industry.
Marli’s journey to leadership is a testament to her resilience and vision. From her early days, she has championed the power of empowerment and trust in driving excellence.
Marli’s leadership style is not about dictating from a distance but creating a culture where every voice is significant. This empowerment ethos is not just a strategy but a deeply ingrained belief that nurtures a sense of belonging and purpose among her team.
Her leadership effectiveness is not solely measured by financial metrics.
The power of empathy is critical to building a high-performance team
She places significant value on the growth and satisfaction of her team members, the achievement of strategic goals and the positive impact on clients. Regular feedback and ‘on the spot’ check-ins with clients provide a realtime gauge of her team’s performance. For Marli, the ultimate indicator of successful leadership is seeing her crew happy and performing at their best.
Despite her successes, Marli is acutely aware of the challenges that women in leadership face. “Overcoming gender bias and unequal opportunities for advancement are significant hurdles,” she acknowledges. Balancing professional responsibilities with personal commitments adds another layer of complexity. Yet, these challenges have only strengthened her resolve. “Resilience, a strong support network and a continuous push for equal opportunities are crucial,” she emphasises.
Marli’s personal experiences drive her passion for supporting other women.
At ERA Facilities, where 80 percent of the team and 76 percent of the leadership are women, she consciously champions mentorship programmes and an inclusive culture. “I actively endorse initiatives that empower women, offer opportunities for skill development and ensure their achievements are acknowledged. As women leaders and business owners, we must be committed to fostering a supportive and empowering environment for women.”
For women aspiring to leadership roles, Marli offers sage advice.
“Never stand back for anyone. Seek mentorship, enhance your skills through training and education and demonstrate your leadership potential,” she advises. Building a solid professional network and aligning roles with career goals are essential. “Women have a balanced leadership style that is highly effective, and we must stand tall together,” she asserts.
In Marli’s view, networking is vital for career growth, and she stresses the importance of nurturing meaningful relationships and embracing challenges as growth opportunities.
Personal development is another cornerstone of Marli’s success. Selfreflection and mindfulness help her maintain balance and perspective, ensuring that her personal growth aligns with her professional goals. “Continuous learning through workshops, reading and seeking feedback is crucial. Longterm satisfaction comes from aligning your values with your professional aspirations.”
At ERA Facilities, gender diversity and inclusion are not just buzzwords but fundamental principles. Creating pathways for career advancement and ensuring equitable opportunities are core to the company’s mission. “We champion gender diversity through inclusive hiring practices, leadership development programmes and fostering a culture that celebrates diverse perspectives,” Marli explains. Marli’s advice on networking and building professional relationships is equally compelling. “Work on yourself
feature women in cleaning
first – be confident in who you are and what you do. This self-assurance will naturally attract the right people to your network,” she suggests.
Looking to the future, Marli sees a promising evolution for women in leadership. Organisations that prioritise diversity and empower women will thrive, with women in senior positions leading businesses in dynamic ways. “Women in leadership
Shybon George is a businesswoman, wife and mother of a teenager. She embarked on her corporate journey in the insurance industry at the age of 19 during the 1990s, which profoundly influenced her corporate perspective. At 26, she left the security of permanent employment, driven by a desire for more, and after five years, established Resolve Cleaning Services (Resolve), never looking back. Resolve was founded with the objectives of creating jobs and providing client service. The company’s values are reflected in enduring business relationships, mirroring Shybon’s personal long-term friendships. Specialising in contract cleaning, Resolve secured its first client in commercial contract cleaning in 2005. Over the years, the company expanded its specialisation in services that support commercial and residential clients. This year marks Resolve’s 20th anniversary, a testament to its enduring staff and client relationships that embody the company’s values and ethos. As the owner, Shybon focuses on consulting, mentoring and training within the
will continue to rise, driving innovation and shaping inclusive workplace cultures,” she predicts. “I envision a future where women lead with strong communication and collaboration skills, emotional intelligence, resilience and adaptability,” she says. “I also believe in a work-life balance because it improves overall well-being, job satisfaction, reduced stress and increased productivity.”
“Long-term satisfaction comes from aligning your values with your professional aspirations. Cultivate resilience, embrace challenges as growth opportunities and nurture meaningful relationships. Balancing work and life is crucial – you must ‘water all the seeds’, not just one part of your life. Striking the right balance boosts personal development and overall well-being,” she concludes.
Significance of personal development in achieving success
industry, advocating for the recognition and acknowledgment of their vital role in the economy. As a female leader in cleaning, this is Shybon’s philosophy and insight on success and leadership.
”My leadership style is defined by how I conduct myself in my business and how I have steered it over the past two decades. Starting from a garage, I’ve always balanced dedication and discipline between my work and personal life. Independence is a cornerstone of my philosophy. I foster self-driven employees with a keen sense of integrity and do not believe in micro-managing. Achievement begins with belief, and I instil in my team the confidence that they can succeed because I believe in them. This charismatic approach underscores the importance of the individual and their unique personality. As a coach, I thrive in a team environment, convinced that together we can accomplish remarkable things. We approach projects, regardless of size, by dividing and sharing the tasks to reach our collective goal. As a visionary leader, I have pursued a longterm vision and encourage my team to trust in this direction,” explains Shybon.
“The effectiveness of leadership can be measured in three ways. First, through business profitability: assessing the numbers, the level of activity and the scheduling. Next, it is gauged by customer feedback: the satisfaction of clients, their positive comments. Lastly, I evaluate the team: observing their response to pressure, noting any growth or improvement in handling tasks that
were previously challenging, assessing the efficiency of task completion, examining their collaboration as a team or individuals, and determining if they embraced and implemented the guidance provided, excelling as a result. One of the foremost challenges faced by women in leadership is being heard. Often, when speaking to certain individuals, their input is either dismissed or not taken seriously. Learning to recognise this situation and knowing when to speak up is crucial. Equally important is claiming one’s space as a woman. Additionally, societal expectations can be a barrier; certain generations and religious backgrounds do not traditionally view women as leaders, equating leadership aspirations with rebellion. However, the world is evolving towards greater acceptance and inclusivity, and those who have faced these challenges are now encouraging and witnessing a new generation that embraces leadership, acceptance and ambition,” says Shybon.
“My approach to supporting other women facing career challenges is to embody the mentor I wish I’d had during their career phase. In practice, if I encounter a fellow entrepreneur struggling with an issue, I listen, advise and share my knowledge to support her. If I meet a woman in my field who is just starting out and unsure of the next steps, I become the person to guide, listen and demonstrate the way forward. Be the mentor you once needed. This way, they might become that mentor for someone else they meet.
Shybon George
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I must admit, I am surrounded sometimes by amazing powerhouse, educated women, who have earned their stripes in academic achievement and leadership positions, and I truly admire them. What I find interesting is that, irrespective of our education, we face similar challenges. To fit into a male-dominated environment, we tend to adopt behaviour, because it seems ‘wrong’ to be ‘female’. We may not do things the same way, but we are all strong, capable and successful in our own right and should respect each other’s differences. To be a good leader, starts with you, and how you know and lead yourself and transfer that to others to achieve as well.”
“I am passionate about networking. For women looking to network and build professional relationships, the advice is clear: step out and network. Understand the difference between selling and networking.”
“The significance of personal development in achieving success is paramount, and my approach is
proactive. Interestingly, my current bedside reads include a book on networking and another on cultivating an entrepreneurial mindset. I am acutely conscious and considerate of my personal relationship with myself, recognising its influence on my decisions. This self-awareness is a form of learning. It is crucial to understand ourselves, to explore our likes, dislikes and intolerances. This understanding is vital – without comprehending and accepting both our strengths and weaknesses, how can we discern what is hugely beneficial for us?”
“For long-term personal and professional satisfaction, I find engaging in short courses, entrepreneurial workshops and listening to motivational and selfawareness talks beneficial. These activities contribute to my growth as an individual and enhance my leadership skills in business.”
“Advocating for gender diversity and inclusion within an organisation does not require labelling. I believe that
meeting my team would reveal that we value everyone, regardless of our differences. Personally, I acknowledge that none of us is perfect; we are all unique, which is the beauty of life.”
“The role of women in leadership is poised for significant growth over the next five years. Observing the recent elections, I was impressed by the young professional women providing insights on economic and political trends. Increasingly, not only women, but also the ‘hidden gems’ of the world, are making their presence known, asserting their voices and contributing value. My personal experience of joining an international women’s networking platform was a step towards sharing, learning, understanding, networking and global collaboration.”
“Essential skills for the next generation of women leaders include self-discipline to manage busy lifestyles. Intellectually, we are capable of handling much more, but we must remain connected,” concludes Shybon.
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“Ibelieve that every person has something valuable to bring to the table. I’m dedicated to fostering a culture of inclusion and acceptance where everyone knows they matter. This is especially important for those who have previously been in environments where their opinions and inputs were not valued,” says Robyn London, CEO
Pioneering inclusive leadership in facilities management
of Focus Facilities Solutions.
In an industry often dominated by hierarchical decision-making, Robyn’s inclusive leadership style stands out. Her unwavering commitment to inclusivity is not just a professional ethos but a personal mission to transform workplaces into spaces where every voice is heard and valued.
She embodies this philosophy in every facet of her leadership. As a trailblazer in the facilities management industry, her leadership style and commitment to core values have set a benchmark for inclusive and visionary management. Robyn’s journey to becoming a CEO is as inspiring as it is instructive. Born and raised in Cape Town, she faced numerous challenges that shaped her resilience and vision in the familyowned business.
She recalls, “Growing up, I often found myself in environments where my opinions were overlooked. I vowed to create spaces where every voice is heard and valued”. Robyn’s leadership style emphasises the inclusion of her team in crucial decisionmaking processes. “I’ve discovered that when the team is engaged in decisions, their performance reaches its peak,” she says.
This approach is particularly advantageous for new staff, whom she urges to bring novel perspectives and ideas to the table, making them feel valued and integral to the team. For Robyn, effectiveness is measured not just by performance metrics but by the growth and cohesion of her team.
“I look at how responsible they are, how they save time and materials and how they interact,” she says. “I prefer
Robyn London
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a culture of collective accountability, emphasising that the company’s growth is a shared goal. When someone isn’t performing, they’re not just disappointing me – they’re letting their team down. This sense of personal accountability is crucial.”
As a young woman in a leadership role, Robyn has faced significant challenges. “Having your team, clients or people in general trust you to be as competent as you claim is a huge challenge,” she admits. “This doubt positively challenges me to think outside the box and strive for excellence in everything I do.”
Her commitment to supporting other women is evident in her actions. She shares her story and resources, creating safe spaces for women to discuss their struggles and find solutions. “I connect with women through webinars and regular checkins, offering advice and support on various professional issues.”
For women aspiring to leadership roles, Robyn’s advice is clear:
understand yourself as a leader, be the example you would want to see and embrace the responsibilities that come with leadership. “Have role models, learn from them and incorporate those lessons into your leadership style,” she advises. “Networking is a powerful investment. Attend workshops, webinars and networking events.”
Robyn believes that personal development is crucial for professional success. She engages in business coaching monthly, which helps her stay accountable and aligned with her goals.
Under her leadership, Focus has achieved a female workforce of 60 to 70 percent. She ensures that opportunities are not based on gender but capability and willingness. “We don’t restrict roles like window cleaning or high cleaning to men. Our women can do it too,” she states proudly.
She says building a solid personal brand and reputation is crucial.
“Your reputation is your credibility. Work towards building a solid, honest one that people want to be part of,” she advises. Staying true to oneself and acting with integrity are crucial to forming lasting professional relationships.
Looking ahead, Robyn is optimistic about the role of women in leadership. “Women are breaking barriers and gaining more recognition as great leaders. I see more female leaders emerging in previously male-dominated fields like politics, mechanics and engineering,” she predicts.
With advancements in artificial intelligence, she believes women must equip themselves with technical skills. “It’s beneficial for women to jump on this train and prepare for a more technical future,” she advises. As she continues to break barriers and inspire others, Robyn remains a beacon of hope and a model of what determined, inclusive leadership can achieve.
facilities management review
NHI implementation
Key infrastructure dependencies and sleek operational systems in healthcare facilities needed
In the Western Cape province, the implementation of world-class public healthcare systems, delivering high-quality, tax-payer-funded health services to less fortunate communities serves as a testament to what can be achieved. The success of these public hospitals, run in partnership with private sector entities like FM Solutions, highlights the importance of leveraging the expertise of doctors and nurses alongside top-tier facilities management.
“Globally, hospitals are increasingly recognising the critical importance of maintaining fully functioning healthcare facilities. We see more personal and public resources being spent on healthcare today than ever before. Ageing populations, increased focus on preventative health, growing affluence and technological advancements in the medical world are all contributing factors to hospitals and healthcare facilities experiencing a growing influx of patients,” says Lydia Hendricks, a director at FM Solutions.
As demands on public and private hospitals and clinics continue to rise, the necessity of keeping public
infrastructure fully functional and compliant with OHS regulations cannot be overstated. Traditionally, hospitals managed these needs with in-house teams, but progressive local and international institutions are now outsourcing these services to access infrastructure best practice, operational flexibility and efficiency.
“Poor conditions that many medical staff in South Africa live and operate in further causes the country to lose valuable professionals. Conversely, favourable living and working environments attract quality medical staff which ultimately converts into patient well-being and health experience”, explains Hendricks.
Facilities management in healthcare covers a broad spectrum of services, including the reliability of critical life support systems and building infrastructure through 24/7 technical monitoring and technical maintenance interventions, improving workflow and streamlining daily operations. Facilities management also includes vital soft services such as catering, cleaning, hygiene and sanitation, laundry and garden maintenance.
With the signing of the National Health Insurance (NHI) Bill by President Cyril Ramaphosa earlier this year, the spotlight on South Africa’s healthcare system has never been more intense. Amid fears that this bill could precipitate a mass exodus of healthcare professionals and potentially threaten the stability of the healthcare system, there is a renewed focus on ensuring that healthcare facilities are well-maintained and fully functional to provide dignified and efficient healthcare to all South Africans.
Since its inception in 2000, FM Solutions has been providing facilities support and management across various industries. In 2014, the company assisted the Eastern Cape Department of Health with conditions audits, maintenance solutions and SMME development initiatives at 343 provincial medical facilities. Sadly these medical facilities are now in such a poor state of disrepair that it will require massive capital injection to make them compliant to NHI standards. Meanwhile, reactive maintenance costs escalate daily in order to keep the doors open to service communities desperately needing healthcare.
“Public hospitals have significant legal challenges in adhering to laws including the Public Finance Management Act (PFMA), the Occupational Health and Safety Act (OHSA), and the Government’s Immovable Asset Management Act (GIAMA). Many provinces are unaware of their shortfallings and that their current infrastructure is run to fail. Precious funds must then be set aside for significant capital improvements, which, in the words of facilities management best
practices, supports the adage ‘penny wise, pound foolish,” Hendricks says.
FM Solutions has extensive experience in facilities management in the health sector, where they can demonstrate such efficiencies realised in the Western Cape. This experience has given the company unique insights into the numerous challenges hospitals face on a daily basis and the valuable role that facilities management can play in providing technical support and bolstering operations.
FM Solutions manages critical support services, including cleaning, landscaping, catering, laundry, hygiene and sanitation and handyman services at in- and out-patient hospitals. An onsite helpdesk, supported by advanced technology, ensures that service requests are logged and addressed promptly, 24/7. Technology tracks and manages tasks, providing clients with detailed monthly reports on job status, costs and efficiency – thereby prolonging the lifecycle of assets and ensuring reliability. This data informs strategic
facilities management review
sourcing and effective operations management and planning, minimises disruptions and prevents futile expenditure.
“Outsourcing support services to a third-party provider allows hospitals and healthcare facilities access to flexible, efficient service coordination and business support,” Hendricks says. “This arrangement frees hospital administrators to focus on essential administrative tasks and empowers doctors and nurses to perform their duties in a clean, safe and wellmaintained environment, thereby reducing downtime and disruptions.”
Moreover, the company’s staff recruitment and supply chain processes make provision for the inclusion and upskilling of the local communities in which they operate. The service standard commitments promised to clients are integrated into the performance metrics which are formalised with both staff and strategic service providers.
“We are proud of our success rate in the growth of our staff and
service providers both personally and professionally. Afroteq Academy, the training arm of our sister company Afroteq Advisory, is our strategic partner in upskilling both staff and service providers where improvement is needed on KPIs and SLAs,” she explains.
Going forward, it is clear that the implementation of the NHI will be a high priority on the state agenda and, therefore, key infrastructure dependencies and sleek operational systems need to be high priorities.
FM Solutions has the necessary experience to work closely with hospital administrators and the government to achieve these objectives.
“Ultimately the drive should be to change to an asset management and service approach that extends the life cycle of assets in order to achieve a quality health care service. We believe that with our support, public hospitals can shed their negative stigma and become well-maintained, efficiently run institutions”, concludes Hendricks.
Cleaning World has announced that the company signed a Southern African territory distribution agreement with UK-based cleaning equipment manufacturer, Truvox International. Going forward Cleaning World will offer an extensive selection of Truvox International floorcare machines.
“Originally our interest was attracted by the Truvox Multiwash due to its unmatched versatility compared to other machines currently available in South Africa. It is unmatched in its ability to clean a variety of floor types, from hard floors and carpets to escalators. Its flexibility not only guarantees a comprehensive clean but also conserves time and labour, as it removes the necessity for using multiple machines or manual scrubbing,” says Cleaning World Managing Director, Alan Burton.
The comprehensive Truvox floorcare range to be distributed by Cleaning World includes the Multiwash™ PRO range, which cleans, scrubs and dries in one pass, delivering superior cleaning results and leaving floors immediately walkable for customers and staff; the Orbis 400 single-disc machine, known for its excellent handling and efficiency in cleaning and polishing hard floors, along with Orbis high-speed electric and cordless burnishers; a comprehensive array of dry vacuum cleaners, featuring the Valet Battery Upright II; and Cimex escalator cleaners.
“Cleaning World provides a national network for sales, repairs and spare parts across South Africa and neighbouring countries. We have been importing and stocking a comprehensive range of spare parts for customers who acquired Truvox
Cleaning World to distribute superior Truvox floorcare machines
equipment from other sources, and we are committed to continuing this support,” adds Burton.
Burton believes that Truvox International and Cleaning World are well-matched, given his company’s nearly 40-year history of importing a range of high-quality cleaning equipment brands distributed throughout Southern Africa. “Truvox International’s reputation for producing superior cleaning equipment aligns with Cleaning World’s dedication to meeting international cleaning standards for clients. Adding Truvox machines to our inventory complements Cleaning World’s existing range, allowing us to realise every cleaning need in the market.”
“We recognised the rise in polished concrete flooring within the retail sector as an opportunity to meet another growing need of our customers. The Orbis UHS, crafted for swift floor maintenance, consistently delivers exceptional performance on various hard floors such as vinyl, stone and concrete.
Its ultra-highspeed oscillating action guarantees quick cleaning and polishing, which markedly cuts down on labour time and expenses. Indeed, it is an essential tool for any facility aiming to keep their floors immaculate in an efficient and cost-effective manner.”
We take pride in the international acclaim our floorcare machines have garnered for their reliability, userfriendliness and ease of maintenance. Since the pandemic, hygiene has become a critical concern in all settings, elevating cleaning to a ‘frontof-house’ activity,” states Gordon McVean, Executive Director, Truvox International.
Cleaning World is dedicated to offering innovative and sustainable solutions, constantly seeking the next breakthrough to ensure that only high-quality products are available to customers.
“The agreement with Cleaning World presents an ideal opportunity to guarantee availability of the finest of our innovative floorcare solutions in South Africa as well as surrounding nations.
“We take great pride in being one of South Africa’s largest and foremost suppliers, offering an extensive range to meet all hygiene and cleaning needs. Recognising a growing demand for superior floorcare machines, we are delighted to announce our partnership with Truvox International to address this need,” says Burton.
For more information, visit: www.cleaningworld.co.za
Multiwash™ PRO range
Orbis range
The value of creating pristine spaces
Walking into a clean, calm and secure workspace immediately instils a sense of confidence in employees and visitors. On the flip side, work environments that don’t appear to be properly maintained have the opposite effect.
General Manager for Broll Specialised Services, Francois van Zyl, says the role of a well-maintained workspace in boosting employee morale and creating favourable impressions for visitors or clients cannot be underestimated.
“Whether it’s cleaning, security services, pest control or landscaping, soft services exist to enhance the experience of everyone operating in the space. Well-maintained and aesthetically pleasing workspaces not only lead to more productive and happier workforces, they create the right aesthetics to enhance a business’s reputation and, in some instances, retain clients.”
“Ultimately, getting support on the soft services front helps businesses to focus on their core functions,” says van Zyl. “When non-core activities are efficiently run, all departments can focus on their primary tasks without being sidetracked.”
Focusing on employee health and wellbeing
He notes that regular cleaning also reduces the spread of germs and contributes to better overall health of employees. “This is particularly important for employees who spend most of their time at work: a more hygienic environment leads to fewer sick days, better mental wellbeing and greater productivity.
“In response to global health concerns – informed by our experience of the COVID-19 pandemic – there
is a heightened focus on keeping workspaces hygienically clean. This has called for improved cleaning protocols and the need for better air quality management.”
Adopting eco-friendly practices
In addition, there is a growing expectation that businesses adopt more eco-friendly practices. In this respect, property owners or tenants can differentiate their properties by making the transition to eco-friendly products and more energy-efficient equipment.
“Property owners should embrace this shift by integrating the use of bacillus spores into their cleaning protocols, among others. These naturally occurring, non-pathogenic bacteria are a cornerstone of an environmentally responsible approach. When activated, bacillus spores produce enzymes that effectively break down organic matter, providing a deep and thorough clean without the environmental toll associated with traditional chemical cleaners.”
This method not only ensures a higher standard of cleanliness but also supports the overall health of the building’s ecosystem. By reducing the reliance on harsh chemicals, property owners and tenants contribute to better indoor air quality, less harmful wastewater and a safer environment for occupants.
On the landscaping front, Broll Specialised Services uses eco-friendly equipment and practices. This involves transitioning to electric or batterypowered landscaping tools, which emit less pollution compared to traditional equipment. It also implements waterconservation techniques, such as drip irrigation systems, to minimise water usage. The choice of plants plays a
significant role too, with the focus on native or drought-resistant species to reduce the need for water and maintenance.
Composting organic waste from landscaping activities instead of sending it to landfill helps reduce methane emissions, and the compost can be reused as a natural fertiliser. The business also focuses on reducing the use of chemical fertilisers and pesticides where possible, opting for organic or natural alternatives that foster soil health and reduce harmful runoff.
Van Zyl says integrating more sustainable practices can, however, be challenging. “While there is greater demand for eco-friendly services, clients may not be willing to make the transition unless regulations change and they are mandated to do so. In a market where budget constraints are a reality for many businesses, clients look for services that offer the best balance of quality and affordability.”
Transitioning to technological integration
Van Zyl says technology integration is transforming the soft services field, with automated cleaning systems, smart pest control solutions and IoT-enabled devices becoming more
Francois van Zyl
editorial Broll Specialised Services
prevalent, improving efficiencies and enhancing service quality. “The use of data analytics in soft services is also on the rise, enabling organisations to optimise processes and boost service delivery.”
He says the integration of technology should be done gradually, starting with areas where it has an immediate and positive impact. “Training and development is critical in this transition, ensuring that staff are not only skilled in traditional practices, but also adept at new techniques and technologies.”
“It’s also important to maintain a flexible approach and be willing to adjust strategies as necessary. It’s a dynamic process that requires ongoing assessment and adaptation, but when done correctly, it is possible to offer the best of both worlds – the trusted reliability of traditional practices and the cuttingedge advantages of modern trends.”
editorial Duramaid
The drive to customise
The personalisation of services to meet specific facility needs is becoming increasingly important for landlords and tenants. “Collaborative service models, where providers work closely with clients to co-create tailored solutions, are gaining traction and are definitely something that allows a business to differentiate itself in the field,” notes van Zyl. “At Broll Specialised Services, we employ a multifaceted approach. Central to this is a thorough understanding of each environment’s unique requirements, allowing for tailored service plans that address specific needs. This customisation is supported by a well-trained and versatile workforce, skilled in adapting to different settings and challenges.”
Consistent
quality of service is key With a diverse range of environments
and facilities, Broll Specialised Services focuses on maintaining a uniformly high standard of cleaning, landscaping and hygiene services.
“While we realise that the fluctuating economic climate in South Africa has led to budget constraints for many of our clients, we also know that for employees to operate optimally within this scenario, bright, clean and well-ventilated spaces go a long way towards reducing stress levels and lifting spirits,” concludes van Zyl.
Broll Property Group is the largest independently owned and proudly South African commercial property services company. With operations across 13 countries in Africa and 2,000+ personnel, the group offers high-performing solutions built on a culture of innovation, distinguished by service excellence and longstanding client relationships.
Offering a complete range of cleaning and hygiene products and equipment
Gauteng-based Duramaid, established in 2012, is a specialist importer and distributor of a wide range of washroom hygiene products. The company’s extensive product line is designed to meet the diverse needs of businesses across various sectors, including healthcare, hospitality, industrial and commercial facilities. The flagship Lunar Washroom Hygiene Range includes essential products such as manual and automatic soap dispensers, paper towel dispensers, aerosol dispensers, sanitary bins and urinal dispensers. Available in white, satin, black and stainless steel, the Lunar range is engineered for durability and modern aesthetics, making it a preferred choice for maintaining high standards of hygiene in washroom facilities. To complement the Lunar range,
Duramaid manufactures the Trident range of stainlesssteel washroom hygiene products. These products are robust and stylish, providing an integrated solution that enhances the functionality and appearance of any washroom. In addition to washroom products, Duramaid supplies janitorial equipment essential for comprehensive cleaning solutions. With over 600 stock items, the company caters to a variety of cleaning needs, offering industry-standard janitorial products, including HACCP-compliant brushware, squeegee and mopping solutions.
The cleaning equipment range includes a variety of walk-behind scrubbers and carpet-extraction machines. Duramaid is committed to supplying robust and userfriendly cleaning machinery, including Numatic and
Kärcher brands, with readily available spare parts. To meet varying client needs, cleaning equipment rental options are also available. Furthermore, Duramaid’s manufacturing capabilities include aerosol and chemical production, featuring a semi-automatic filling line for soaps, sanitisers and powdered sachets. This includes a wide range of cleaning chemicals suitable for household, industrial, agricultural, food and beverage production, healthcare and hospitality sectors, ensuring safety and compliance with industry standards.
For more information visit: www.duramaid.co.za or email info@duramaid.co.za or visit their stand at the Cleantex Africa exhibition in Johannesburg from 16–18 October 2024.
The return of the on-premises laundry brings outsourced laundry functions in-house
Linen is important in hospitality. It represents a significant investment that must be looked after properly to prolong its life and maintain its appearance and quality. Guests notice these things, and it affects whether they book again and the reviews and recommendations they make. They can impact a business’s reputation and bottom line. So choosing how to look after the linen matters. Some businesses decide to outsource to a specialist laundry service provider, while others choose to retain control and ownership of the process by running their own operations in-house.
Assessing the benefits of on-premises laundry operations against outsourcing is a dilemma that has never been fully resolved. But the current trend seems to signify a preference for the in-house or on-premises laundry, the OPL, according to Diversey – a Solenis Company.
Benefits to outsourcing and the current trend towards the OPL model
There are many benefits to outsourcing. Using the services of a specialist and removing a significant burden from the main business are among them. However, many businesses choose to retain operations in-house because they view linen as so important that standards and quality are best served by direct ownership of the total life cycle. These are perhaps two sides of the same coin.
Cost is another factor and the margins favouring outsourcing or inhouse can be small. There are good arguments for each approach, and it does tend to go in phases with individual businesses and across the industry in general. There are, perhaps,
two broad reasons why businesses currently see the benefits of onpremises laundry having the upper hand. It is notable that outsourcing costs are rising, and this is disrupting normal business operations. The most immediate impact is a rise in staffing costs, which then feeds into daily operating costs.
The TSA, the Trade Association for Commercial Linen Service Providers, recently reported that wages for drivers who collect and deliver linen have risen by 25 percent and wages for laundry staff by 10 percent in recent months. Over the same period the cost of new linen has risen by about half, in part because the cost of containerised deliveries from overseas suppliers has risen threefold. Costs associated with cleaning products are not immune either.
In its most recent laundry cost index, the TSA reports that overall costs have increased in the last year by 3.26 percent. However, the organisation notes that this does not factor in all the rises mentioned above. In other words, costs for outsourcing companies will rise further. If they want to continue making a small profit, service providers will need to pass these costs on to their customers. Bringing operations in-house can protect businesses against some cost increases.
Recent advances in linen and laundry technology
The second reason for the move back to OPL is that recent advances in linen and laundry technology, equipment and products have made it easier and more economical. Businesses now find it is possible to split the operation and return a large proportion of their
contracted linen back into the OPL.
To understand this, we need to look at the type of linen a hotel uses. This is generally categorised into three groups: flatwork such as bedsheets and tablecloths; terrycloth such as towels and bathrobes; and staff uniforms. Flatwork normally requires a final press, especially if starch is applied. This involves specialist pressing equipment that may not be suitable for hotel laundries due to cost and space requirements. Terrycloth is not pressed and is normally only washed, dried and folded. Less equipment is, therefore, needed to deal with it. Most businesses use chef’s whites, but uniforms are generally only used by prestige hotels.
A lot of budget to mid-scale hotels operate with limited food service. They typically use disposable restaurant supplies and, therefore, have no need to wash table linen. Many of these businesses have also decided not to press bed linen. This may be from choice or because modern fabric creases less and does not need pressing. Modern fabrics can also dry more quickly, with or without special drying aids and finishing products, which also makes it more practical to deal with them in-house.
In fact, at least 50 percent of the linen in many typical hotels can be washed without any pressing equipment. This makes it viable to wash these items in-house and can help tip the balance from outsourcing to OPL. Other items that could be managed in-house include shower curtains, net curtains, soft furnishings and blankets. Mops and cloths used for daily housekeeping can also be laundered onsite.
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pest control update
What happens to common pests during the winter months?
We often associate pest problems with warmer seasons. However, it’s important to understand how common pests adapt and behave during the winter months in South Africa. In this article, Flick Pest Control explores what happens to ants, flies, mosquitoes and cockroaches during the winter season and how their behaviours may impact your pest control efforts. Understanding these dynamics can help you take proactive steps to prevent infestations and maintain a pestfree environment throughout the year.
Ants
During the winter months, ants undergo changes in their behaviour to ensure survival. Many ant species become less active and reduce their foraging activities. They may retreat to their nests, which are often located underground or in protected areas, to seek shelter from the cold temperatures. Some ants, like Argentine ants, may form massive colonies to generate heat and sustain their populations. While ants may be less visible during winter, it’s crucial to remain vigilant as they can still infest your property, seeking warmth and food indoors. Proper sanitation, sealing entry points and addressing moisture issues can help deter ants even in the colder months.
Flies
Flies, known for their annoying presence, also experience changes in behaviour during winter. As temperatures drop, many fly species enter a dormant state or seek refuge in warmer environments. Some flies, such as house flies, may hibernate or lay dormant as pupae in protected areas like compost heaps or animal waste. However, certain species of flies, like cluster flies, seek shelter indoors to survive the cold. Properly sealing windows, doors and other potential entry points can help prevent fly infestations during winter.
Mosquitoes
Mosquitoes are primarily associated with warmer seasons, but their activity does decrease during winter in South Africa. Female mosquitoes, responsible for biting and laying eggs, become less active as temperatures drop. Mosquito larvae development also slows down or ceases in colder water. However, it’s important to note that stagnant water sources, such as puddles or containers, can still harbour mosquito eggs or larvae. Proper drainage and elimination of standing water can help reduce the risk of mosquito breeding even during winter.
Cockroaches
Cockroaches are notorious for their resilience and ability to survive in various environments. While they prefer warm and humid conditions, certain cockroach species can adapt and remain active during winter. In South Africa, German cockroaches are commonly found and can thrive indoors throughout the year. These pests can survive in heated spaces, kitchens and other areas where they can find food, water and shelter. Maintaining good sanitation practices, sealing cracks and eliminating food sources are essential to prevent cockroach infestations, regardless of the season. Although the activity of ants, flies, mosquitoes and cockroaches may decrease during the winter months, it’s important to remain vigilant and take preventive measures to avoid pest problems. While some pests may hibernate or become less active, others may seek shelter indoors to survive the cold. By practising proper sanitation, sealing entry points, addressing moisture issues and eliminating food and water sources, you can significantly reduce the risk of infestations throughout the year. For
Effective one-step, multi-surface disinfectant cleaner for healthcare facilities
Global leader in healthcare and infection prevention solutions, Diversey, a Solenis company, has added Oxivir® Three 64 to its leading Oxivir® product line. Oxivir® Three 64 is a new one-step, hospital disinfectant cleaner that is bactericidal, virucidal and fungicidal, all in three minutes at a 1:64 dilution. With more than 70 disinfectant claims, it now leads Diversey’s concentrate lineup of Accelerated Hydrogen Peroxide® (AHP®) dilution control products, making it fast, effective, responsible and sustainable.
Like other members of the Diversey Oxivir® family, Oxivir® Three 64 in use has the best possible safety rating
(category IV). Designed for healthcare environments, the solution is tough enough to clean and disinfect surfaces and equipment in one pass while being gentle on staff and surfaces. It is non-irritating to skin and eyes, requires no personal protective equipment and is compatible with most common healthcare surfaces and equipment.
In addition to being effective as a one-step, multi-surface, multipurpose disinfectant cleaner, Oxivir® Three 64 is an EPA-approved soft surface sanitiser.
“The new Oxivir® Three 64 formula raises the bar when it
Initial Washroom Hygiene has unveiled Initial Essence, a state-of-the-art air freshener formulated to provide long-lasting fragrance delivery in washrooms. Utilising oxygen fuel cell technology, Initial Essence delivers reliable, consistent and continuous air fragrance, setting it apart from gravity and passive systems or aerosols, which have significant gaps between sprays. The air care technology is driven by an oxygen generator releasing a precise dose of oxygen continuously. The fragrance pouch is squeezed automatically to displace a measured fragrance dose onto a cellulose pad, and the pure fragrance is released into the room. Available in four distinct fragrances, each contains Neutra-lox – an odour-eliminating ingredient
comes to efficacy and speed for our concentrates,” said Larinda Becker, Executive Director of Infection Prevention North America. “Healthcare staff can increase speed and effectiveness with a one-step disinfectant cleaner that is potent against a broad spectrum of pathogens in just three minutes.”
Initial launches advanced air freshener for washrooms
that is extremely effective against the smell of urine, faeces, body odour, tobacco, pet malodours, kitchen odours, mould, mildew and more. The four Initial Essence fragrances are:
• Adore: A sophisticated fragrance that combines fresh apple notes with amber and spices.
• Elate: A designer fruity, floral fragrance with musk notes.
• Spring: Intense flora notes of ylang, lavender and geranium with hints of fresh cologne and lemon.
• Neutra-lox: A high concentration of Neutra-lox, with just a hint of lemongrass fragrance – the ideal choice for areas where strong fragrance is not desired.
Initial Essence delivers a steady stream of fragrance, maintaining optimal freshness throughout the day. The fragrance cartridge is highly concentrated, containing up to four times the amount of fragrance oil compared to metered aerosols. What’s more, with its large coverage area of 170m³, Initial Essence reduces the need for multiple units in medium to large washrooms, providing effective fragrance wherever it’s needed.
The sleek, white, stylish design complements any washroom decor effortlessly. The unit is batterypowered, so does not require a separate power source. Its eco-friendly design features 100 percent recyclable fragrance cartridges and a battery that lasts up to a year.
