The Cleantex Executive Summit is the premier development event for Africa’s cleaning industry leaders. It is uniquely created to develop management teams personal and professional success. Delegates interact with top subject matter specialists presenting papers on professional cleaning and business enhancement topics. This year the Summit takes place in Cape Town on 4 September, offering like-minded business executives an educational and networking platform complimented by a table-top expo.
For more information visit: www.cleantexsummit.co.za
Key trends shaping cleaning excellence in
• Annual event celebrates the global impact of the cleaning industry
• Recycled aluminium bicycles a perfect marriage of sustainability and design
• Recognised as top employer in Africa – Tsebo
• New “greener” trolleys to change waste pickers lives
• Restaurant earns first three-star sustainable rating in Africa
Editorial
• Celebrating an unshakable commitment to 7 quality, innovation, and sustainability – Numatic
• Breaking the stigma around employee 20 monitoring – Business management software
• The importance of measuring cleanliness in facilities • How to secure commercial cleaning contracts in 2025
The value of strong partnerships with reliable suppliers
The rise of the restaurant robot
• Intergrating AI
African Cleaning Review is aimed at end-users, contractors and suppliers of products and services to Africa’s Cleaning, Hygiene, Maintenance, Textile Care, Pest Control, Waste- and Facility Management Services industries. It is published every other month by: e-squared publications t/a e-squared Media
All editorial contributions can be sent to the editor who reserves the right to publish editorial based on the strength of its content. No articles or photographs may be reproduced, in whole or in part, without written permission from the publishers.
Although every effort is made to ensure the accuracy and reliability of material published in African Cleaning Review, e-squared Media and its agents can accept no responsibility for the veracity of the claims made by contributors, manufacturers or advertisers. Copyright of all material published in African Cleaning Review remains with e-squared Media and its agents.
Planned features for 2025
March/April issue: Editorial deadline 21 February
• Digital and smart solutions
• Training and education
May/June issue: Editorial deadline 17 April
• Hard floorcare cleaning
• Hand hygiene
July/August issue: Editorial deadline 20 June
• Healthcare cleaning and hygiene
• Paper and disposables
• Women in cleaning and hygiene
September/October issue: Editorial deadline 15 August
• Sustainability in cleaning
• Washroom hygiene
November/December issue: Editorial deadline 17 October
• Hospitality cleaning solutions
• Retail cleaning solutions
Feature sections in every issue:
• Textile care review
• Facilities management review
Promoting
Clean
advance industry professionalisation from the
to
Welcome to the first issue of African Cleaning Review for 2025. I trust that you enjoyed a relaxing break and that you are revitalised to start an exciting new year. We start the issue off with a prominent reminder that the Cleantex Executive Summit takes place in Cape Town later this year. Regarded as the premier development event for Africa’s cleaning industry leaders, it is uniquely created to develop management teams’ personal and professional success.
Apart from industry news, this issue will highlight the key trends shaping cleaning excellence, offer a closer look at the importance of measuring cleanliness in facilities, business management software for employee monitoring, and food and beverage hygiene.
Please note that digital issues of African Cleaning Review remain available via our website throughout the year, which serves as a boon for those that want to refer back to articles or, if sourcing products, equipment, and services, as contained in the annual Buyers Guide. The annual Buyer’s Guide provides facility managers, contract cleaners and in-house cleaners with a valuable reference tool for the next 12 months and is also available at: www.africancleaningreview.co.za
As the leading African source of trade information for the professional cleaning and hygiene industry for 25 years, we look forward to continue providing the latest news and trends and invite our community to join us in the next exciting phase of growth and connection to better serve our audience and industry partners. In effect, by actively Promoting Clean, we also advance professionalisation of this industry.
Typically, there is a lot more in this issue to consume – enjoy the read. May your year be filled with an abundance of new opportunities.
opinion
Key trends shaping cleaning excellence in 2025
In 2025, the cleaning industry is set to be transformed by key trends such as automation, sustainability, visible hygiene, process simplification, and a focus on wellness. These developments are reshaping cleaning practices across various sectors.
Technology and AI-driven innovations are becoming the new norm, fundamentally transforming how organisations operate at every level. The cleaning sector is no exception, evolving rapidly under the influence of these advancements and the growing focus on sustainability. But these shifts ripple beyond cleaning businesses, impacting all workplaces as visible hygiene, efficiency, and environmental responsibility shape operational priorities.
For Southern Africa, these shifts, coupled with changing consumer expectations present both challenges and opportunities for business owners, according to Jeffrey Madkins, Unilever Professional Marketing Manager. Madkins outlines the five key trends defining cleaning excellence in 2025, saying, “Our research confirms a global shift in priorities, and these trends are not just buzzwords. They represent practical strategies to help business owners stay ahead so their businesses can thrive and exceed customer expectations.”
1. Automation: The competitive edge Automation offers a powerful solution to the pressing challenges of labour shortages, rising operational costs, and the increasing demand for rigorous hygiene standards. Advanced robotics, AI-driven systems, and IoT-enabled tools are re-imagining cleaning practices by increasing efficiency, reducing overheads, and delivering superiorquality results.
repetitive, dull cleaning tasks in high-traffic areas, freeing up staff for more skilled tasks.
• Smart cleaning systems provide data-driven insights to ensure optimal use of resources, improving performance and reducing waste.
2. Sustainability: A non-negotiable imperative
Environmental sustainability has become a core pillar of business success. The cleaning industry faces mounting pressure to deliver exceptional results while minimising ecological impact. This is driven by growing consumer demand for green practices and increased transparency required by regulatory bodies. To meet these challenges, modern cleaning services must align with environmental goals while maintaining high performance.
3. Visible hygiene: Beyond cleanliness
In a post-pandemic world, customers want reassurance of hygiene practices. Visible cleaning schedules, certifications, and sensory enhancements (like subtle fragrances) are becoming key differentiators in building trust and brand loyalty.
• The sensory experience: From biophilic designs to premium scents, these elements create environments that elevate cleanliness into a multisensory experience.
• Building trust: Showcase certifications and visibly engage in cleaning activities.
4. Simplification: Smart efficiency
Rising economic pressures demand smarter, more efficient approaches to cleaning operations. Businesses need solutions that simplify cleaning processes and are cost-effective. Unilever Professional offers innovative products that simplify operations without compromising on quality:
• Versatile products: Advanced multi-purpose formulas eliminate the need for numerous specialised cleaners.
• Concentrated solutions: High-performance concentrates maximise storage efficiency and deliver superior value per application.
5. Wellness as a priority
Wellness trends extend to cleaning practices, benefiting both customers and staff. Mild, non-toxic formulas and sensorial experiences elevate environments and protect workers.
• Sensorial cleaning solutions: Fragrances and aesthetic enhancements create lasting impressions for clients and create more enjoyable work experiences for cleaning teams.
• Staff wellness: Gentle formulations protect skin and support well-being.
Leading the Way
“The evolution of the cleaning industry enables forward-thinking
companies who adapt to these emerging trends to establish themselves as industry leaders and set new benchmarks for excellence,” says Madkins. “Unilever Professional remains committed to supporting this transformation by providing cutting-edge tools, expert insights, and tailored solutions to help businesses excel in this dynamic landscape,” he concludes.
For more information and to explore how Unilever Professional can support your business, visit: www.unileverprofessional.co.za
Annual event celebrates the global impact of the cleaning industry
International Cleaning Week, set to honour cleaning professionals around the world, takes place from 23 to 29 March, 2025. The week-long event hosted by ISSA, the worldwide cleaning industry association, introduces innovative new resources to empower cleaning-industry professionals globally.
For five consecutive years, ISSA has hosted this celebration at the end of March. This year, ISSA will expand engagement opportunities by featuring new resources designed to showcase the cleaning industry’s critical role in protecting public health and boosting economic impact. “International Cleaning Week 2025 represents a transformative moment for our industry,” said ISSA Executive Director, John Barrett. “The new Spotless Spaces Competition, enhanced partnership toolkit, and comprehensive programming provide significant opportunities for our industry to demonstrate its value and impact.”
International Cleaning Week 2025 offers multiple new engagement pathways, including:
• Spotless Spaces Competition: This exclusive ISSA-member benefit allows cleaning and facilities teams to showcase their exceptional environments on a global stage. Members can nominate their spaces by 14 February 2025 to highlight their critical work in maintaining clean, safe, healthy facilities.
• Comprehensive Partnership Toolkit: This expanded resource features branded graphics, prewritten social media content, and e-newsletter templates to help organisations maximise their International Cleaning Week participation.
On 5 February, ISSA will host a free, one-hour webinar outlining the new resources and strategies for members to leverage International Cleaning Week.
“We are especially grateful to our International Cleaning Week Supporting Sponsors – Tork, an Essity Brand, and BradyPLUS – for their critical partnership in elevating our industry’s profile,” said ISSA Director
of Government Affairs, John Nothdurft. “As our Supporting Sponsors for International Cleaning Week, and Presenting and Supporting Sponsors, respectively, for the 2025 ISSA Clean Advocacy Summit, these organisations demonstrate exceptional commitment to showcasing the value of professional cleaning on a global stage.”
As the culminating celebration of International Cleaning Week, ISSA will host the Clean Advocacy Summit from 31 March to 1 April 2025 in Washington, D.C. This premier, Capitol Hill, fly-in event empowers attendees with advocacy training and direct access to congressional delegations.
With more than 11,000 members – including distributors, manufacturers, manufacturer representatives, wholesalers, building service contractors, in-house service providers, residential cleaners, and associated service members – ISSA is the world’s leading trade association for the cleaning industry. For more information about International Cleaning Week and to download the partnership toolkit to promote the event, visit issa.com/icw.
Recycled aluminium bicycles a perfect marriage of sustainability and design
Swedish lifestyle brand, Vélosophy, has partnered with Nespresso to use aluminium recycled from Nespresso coffee capsules in the manufacturing of their limited edition RE:CYCLE bicycles. Nespresso is committed to their conviction that coffee can be a force for good, which they pursue with their global recycling practices and by empowering farmers through the sustainable quality agricultural practices at the heart of the Nespresso AAA Sustainable Quality™ Programme. All Nespresso Original capsules are made using at least 80 percent recycled aluminium and most Vertuo capsules are made using at least 85 percent recycled aluminium, as part of the company’s ongoing commitment to sustainability and a circular economy.
Partnering with Nespresso in this commitment, Vélosophy has crafted their RE:CYCLE bicycles with 95 percent recycled aluminium in a perfect marriage of sustainability and design. The vivid colour of the bicycle
frame is inspired by Nespresso’s “Ice Leggero”, while the bell is modelled on the iconic shape of the Vertuo capsule. The steam-bended oak carrier basket includes two cup holders, for Nespresso-on-the go.
Cape Grace proudly leads the way as the first partner hotel in South Africa to offer this one-of-a-kind guest experience. Known for championing sustainability, Cape Grace seamlessly integrates eco-friendly practices into its daily operations and community partnerships. Their commitment to the planet was further recognised in 2024 when they earned the prestigious Green Key certification, placing them among an elite group of South African hotels celebrated for their excellence in environmental responsibility and sustainable tourism.
“Sustainability is one of the key Fairmont Hotels & Resorts pillars. With a long-term partner like Nespresso Professional, we can make a difference in the environment we live and operate
Recognised as a top employer in Africa
Leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group recently announced its recognition as a Top Employer in Africa, marking the first time the organisation has achieved this prestigious continental certification. This milestone includes expanding its certification to Kenya, Zimbabwe, and Zambia, alongside maintaining its certification in South Africa for the third consecutive year. Additionally, Tsebo ranked 14th out of 154 participants in South Africa, highlighting its unwavering commitment to creating thriving workplaces and fostering a highperformance culture.
As one of Africa’s largest employers, Tsebo’s dual achievement reflects its dedication to empowering employees and building a better world of work across the continent. The organisation
achieved an overall score of 94.65 percent, surpassing the global benchmark by 10 percent and showing significant improvement across all HR domains evaluated by the Top Employers Institute.
“This is a landmark moment for Tsebo,” said Tim Walters, Tsebo Group CEO. “We are extremely proud of achieving our commitment to improving our 2024 results. Expanding our Top Employer certification across Africa and being recognised as one of South Africa’s top 15 employers underscores our dedication to creating thriving environments for our people. Our employees are the heart of our business, and we remain committed to investing in their growth, well-being, and safety to ensure sustainable success.”
Elanie Kruger, Tsebo’s Group Chief Human Resources Officer, added,
in. The Vélosophy bikes are a great example of that.”
Together, Cape Grace, Nespresso, and Vélosophy RE:CYCLE demonstrate that even the tiniest act, such as recycling a coffee capsule, can kickstart a powerful ripple of reinvention,” added Stacey Hopkins, Director of Sales and Marketing at Cape Grace.
“Being recognised among the top 15 employers in South Africa while expanding our certification to Kenya, Zimbabwe, and Zambia reflects our consistent efforts to improve our employees’ experience of the workplace through HR best practices. These achievements demonstrate our focus on innovation, digitisation, empowerment, and sustainability, ensuring that our people and, subsequently, our clients, are supported and inspired every step of the way.” continues >>
The Top Employers Certification Programme evaluates organisations through a rigorous HR Best Practices Survey, covering six domains and 20 topics, including People Strategy, Talent Acquisition, Learning and Development, Diversity and Inclusion, and Well-being. Tsebo underwent a thorough independent audit to validate its outstanding HR practices and policies.
Top Employers Institute CEO, David Plink says, “Consistency in a not-so-consistent world? In a time of
rapid change, where technological, economic, and social factors continually reshape our world, these extraordinary times bring out the best in people and organisations. This year’s Top Employers Certification Programme showcases the resilience of the certified Top Employers 2025, who consistently prioritise the growth and well-being of their people as they enrich the world of work. We are proud to celebrate these people-first leaders and teams as the Top Employers for 2025!”
New “greener” trolleys to change waste pickers lives
The Greater Tygerberg Partnership (GTP) has unveiled a gamechanger for Bellville’s informal waste pickers – innovative new
trolleys designed to make waste collection easier, safer, and more efficient. Developed in collaboration with the City of Cape Town’s Urban Waste Management Department and partners like The Institute of Waste Management of South Africa, Bens Bike, and MES, the new trolleys are not only transforming the lives of waste pickers but are also paving the way for a cleaner, greener Bellville, Cape Town’s second-largest commercial hub.
The upgraded trolleys feature an extended top section, allowing waste pickers to collect more recyclables on each run. This means fewer trips, more efficiency, and better opportunities to maximise their time and effort. Plus,
Tsebo specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. With over 2,400 Top Employers certified in 125 countries/regions across five continents, the programme is a global benchmark in recognising outstanding employer practices. For detailed information, please download the Tsebo Top Employer 2025 Case Study: https://www.tsebo.com/wpcontent/uploads/2025/01/Tsebo_Top_Employer_ Glossy_A4_2025.pdf
with a design focused on user safety and convenience, waste pickers can feel more secure on the job. “This project is more than just a waste collection upgrade,” says Monique Muller, Project Manager at GTP, “It’s about giving informal waste pickers the tools to do their work safely, efficiently and with dignity. Ultimately, it’s also about a cleaner, healthier Bellville for everyone.”
These new trolleys are more than just a means to collect waste – they’re a step towards better working conditions, improved productivity, and even a higher income for those who rely on them to make a living. And the whole community benefits from cleaner streets and smarter recycling!
Restaurant earns first three-star sustainable rating in Africa
Cape Town’s renowned AfroJapanese restaurant, FYN, has made history by becoming the first restaurant in Africa to achieve a coveted three-star rating from the Sustainable Restaurant Association’s (SRA) Food Made Good Standard.
The latest accolade in the restaurant’s almost 10-year journey recognises its unwavering commitment to a “truly” sustainable culinary philosophy marked by ethical sourcing, environmental stewardship, and social responsibility.
Housed within a former silk factory in the heart of Cape Town’s vibrant city
centre, FYN has consistently pushed the boundaries of culinary innovation since it opened in 2018. Their threestar rating, achieved after a rigorous evaluation process involving more than 200 questions and meticulous documentation, underscores FYN’s dedication to sustainability at every level.
Chef patron, Tempelhoff, said FYN’s dedication to responsible hospitality emphasised a holistic approach, encompassing meticulous sourcing of local, seasonal ingredients, rigorous waste minimisation, and a commitment
to empowering the next generation of chefs. “It’s something we consider at every stage of our business. We are incredibly proud of this accolade, especially as it comes from the global industry’s leading body when it comes to sustainability,” he added.
In 2023, FYN won the Sustainability Award at The World’s 50 Best Restaurants, recognising its approach to sustainability, a standard it has upheld and built upon, culminating in this three-star rating.
Celebrating an unshakable commitment to quality, innovation, and sustainability
For 30 years, Numatic International
South Africa has not just been part of the cleaning industry, it has defined it. Locally trusted, globally proven, Numatic’s cutting-edge cleaning equipment has earned a reputation for trust, reliability, and excellence, becoming a go-to solution across diverse industries and environments. This anniversary is a celebration of more than just success, it’s a tribute to the heart and soul of a company that has built its reputation on an unshakable commitment to quality, innovation, and sustainability.
Numatic’s passion for creating equipment that stands the test of time has earned them the unwavering loyalty of industries across the spectrum, from the toughest industrial environments to the sensitive needs of healthcare facilities. Their products don’t just
perform, they endure, weathering the demands of any challenge that comes their way. But it’s their relentless drive for innovation that truly sets them apart.
Numatic has always been ahead of the curve, evolving with the needs of the South African market, embracing new technologies and crafting specialised solutions that anticipate the future.
The real magic, however, lies in the relationships they’ve cultivated. Numatic doesn’t just sell products, they build partnerships. Their unwavering focus on exceptional service and support has created bonds with customers, distributors, and the wider community that are as enduring as their cleaning equipment themselves. And through it all, they’ve remained committed to sustainability, ensuring that their equipment isn’t just long-lasting and
repairable, but also leaves a positive impact on the environment.
As Numatic enters its fourth decade in South Africa, the journey is far from over. The future is bright, brimming with promise and new possibilities and Numatic is leading the way with the same passion, commitment and innovation that has made them a household name. This anniversary is not just a look back at an incredible legacy, it’s a thrilling glimpse into the future, where Numatic will continue to redefine what it means to clean with purpose and pride.
feature contract cleaning
The importance of measuring cleanliness in facilities
A facility manager must ensure building surfaces are clean and disinfected and the indoor air is not harbouring infectious germs. Similarly, a building service contractor (BSC) has the same goals but with the added challenge of selling their services. Technology and innovation are revolutionising the cleaning industry. Now, more than ever before, the industry has access to tools and evidence-based science at its disposal.
According to Global Biorisk Advisory Council (GBAC) Senior Director, Dr Gavin MacgregorSkinner, cleaning and disinfecting based on science and evidence doesn’t mean that you do it more often – “it means that you do it better”.
Dr Macgregor-Skinner recently hosted a webinar series for ISSA publication Cleaning and Maintenance Management on the topic, alongside University of Georgia Special Projects Advisor, Kimberly Thomas. “The synergy between cleaning and disinfection is crucial to maintaining a healthy and safe environment,” Dr Macgregor-Skinner said. “Critical to this process is “measuring the level of cleanliness”.
Cleaning professionals should use metrics and assessment tools through a lens of decreasing the risk of the spread of infectious diseases (such as viruses, bacteria, fungi and mould), allergens, pollens, dusts, and also chemicals and contaminants in an environment, he warned.
Dr Macgregor-Skinner said there were areas – or “reservoirs” – within buildings and facilities that naturally harboured more germs than others. These areas responsible for infection transmission were not just high-touch surfaces, but also water and wet surfaces, dry surfaces, dirt and dust, equipment and devices, and air. Germs spread between and among these reservoirs, he said.
“The largest surface that we deal with in a building is the floor…germs live on floors, contaminants are on floors, toxic chemicals are on floors and allergens are on floors.”
“It also took a global pandemic to recognise indoor air quality is important, too. By tracking what’s invisible, [we] can make it visible,” he said.
Similarly, as norovirus outbreaks swept through the US, Dr MacgregorSkinner and Thomas regarded custodial closets as one of the germiest places in a building.
“When was the last time you cleaned your vacuum cleaner?” he said.
“Vacuum cleaners have played a significant role in spreading norovirus and if you don’t clean them after use, it’s going to keep spreading.”
Using measurements to tell your ‘cleaning story’
If you haven’t started measuring your cleaning process, Dr Macgregor-Skinner said you should. Working closely with facilities through ISSA training and consultancy programmes, he said the floorplan was usually a good place to start to identify the types of services and materials in a building. “This helps you determine the appropriate cleaning products as well as the disinfectants and also the equipment to be used to clean to a level of health and safety,” he says.
He also recommended conducting a risk assessment based on the floor plan. “We can then determine the areas that have the highest risk of germs or contamination, their highest risk of transmission and then clean based on that risk assessment”.
feature contract cleaning
“A traffic flow analysis can be used to identify areas that are more likely to get dirtier, faster, or need more frequent disinfection.” This formula allowed facility and building managers to adjust their cleaning protocols based on the risk assessment. “Once you have done those three things and looked at what is the best way to clean an area based on the budget limitations, typical time limitations as well as people, I would encourage everyone to conduct a cleaning needs survey,” Dr MacgregorSkinner said.
“Work with the people [who] own the building, work with the people [who] pay your contract, but also consult with the building users about their concerns and observations regarding cleanliness. Let’s not get to critical failure … when a school is so dirty and suddenly there’s lots of absenteeism. Children are sick at school, teachers are sick and the Parent Teacher Association is saying what are you going to do about it?”
Dr Macgregor-Skinner said conducting a cleaning needs survey that engaged
all the users and partners of a building, would help professionals to tell their “cleaning story”. “I don’t think there’s enough storytelling within our industry to explain that what we actually do is based on science and evidence,” he said.
Start small to test the results
Thomas, who has a long history in facility management, advised taking a team through at least one building in your facility and reviewing the critical checklists and certification resources. “Start small so that you can see what success can look like,” she said.
Dr Macgregor-Skinner referenced a 12-month study he did at a corporate office. “We looked at the frequency of cleaning. We told them that everyone in the office had a responsibility to create a healthy and safe environment. So, we introduced some disinfectant wipes for employees to use at their workstations,” he said.
“Over 12 months, this particular company actually recorded a decrease in absenteeism and a decrease in sick
How to secure commercial cleaning contracts in 2025
leave. Then every month we ran a quick survey and we saw an increase in reported employee satisfaction within the workspace, for very little money, with no change in the budget. We just changed the tools, equipment and the way that we cleaned.”
Dr Macgregor-Skinner took a similar approach in a hotel, focusing on evidence-based cleaning practices and the implementation of a dashboard system. “We measured certain metrics throughout the hotel, based on the level of cleanliness,” he explained.
“By visualising the cleaning processes and their measurements, we saw people were starting to mention cleanliness in this hotel and we saw it in reviews on the web after people had stayed at this hotel. Management told me that they believed they were seeing increased bookings and increased revenue based on the changes they have made to the cleaning protocol.” Thomas added that a small pilot programme was all that was needed to get started.
As a commercial cleaner, the potential for growth and sustainability of your business lies in securing cleaning contracts. In 2025, with the ever-evolving market and increasing competition, it’s crucial to employ effective strategies to find and secure these contracts. This article by Janitorial Manager will guide you through various methods to help you find commercial cleaning contracts in 2025, igniting a sense of hope and motivation in you.
Networking and referrals
Networking and referrals are not just effective, they are the lifeblood of the commercial cleaning industry.
Attending local business events, joining professional organisations, and engaging with other business owners in your community can open doors to valuable
contracts. Building solid relationships with current clients can also lead to valuable referrals, as satisfied customers will likely recommend your services to others.
Do you need ways to make networking and referral gathering easier? Then consider the following tips:
• Join local business organisations, such as industry-specific associations and chambers of commerce, to expand your network and meet potential clients.
• Attend networking events, such as business luncheons, conferences, and seminars, to connect with other
professionals and showcase your cleaning services.
• Develop a referral programme that incentivises your current clients to recommend your services to their contacts, such as offering discounts or rewards for successful referrals.
• Partner with complementary businesses, such as pest control or landscaping services, to crosspromote your services and reach a wider audience.
• Volunteer or sponsor local community events to increase your visibility and demonstrate your commitment to the community.
• Follow up with new contacts promptly after meeting them, and maintain regular communication to nurture the relationship and stay top-of-mind.
• Provide exceptional service to your current clients to increase the likelihood of positive word-of-mouth referrals and testimonials.
• Ask satisfied clients for referrals and introductions to other businesses that may require commercial cleaning services.
Online presence and marketing
In today’s digital age, having a solid online presence is not just an option, it’s a necessity. Create a professional website showcasing satisfied clients’ services, experiences, and testimonials. Utilise social media platforms like LinkedIn, Facebook, and Instagram to connect with potential clients and promote your business. Invest in targeted online advertising to reach your ideal audience and generate leads. This underlines the urgency of adapting to modern strategies to stay competitive. To help jump-start your online marketing efforts, below are some tips.
• Develop a user-friendly, mobileresponsive website that showcases your services, pricing, and contact information.
• Optimise your website for search engines (SEO) by incorporating relevant keywords and creating highquality, informative content.
• Utilise social media platforms to engage with your target audience, share industry insights, and promote your cleaning services.
• Create a consistent brand identity
across all your online channels, including your website, social media profiles, and online directories.
• Invest in targeted online advertising, such as Google Ads or Facebook Ads, to reach potential clients actively searching for commercial cleaning services.
• Develop a content marketing strategy to demonstrate your expertise and provide value to your target audience, including blog posts, videos, and infographics.
• Encourage satisfied clients to leave online reviews on your website, social media, and relevant online directories to build trust and credibility.
• Analyse your online metrics and adjust your marketing strategies based on performance to maximise your return on investment (ROI).
Partner with property management companies
Building relationships with property management companies can provide steady commercial cleaning contracts. Research local property management firms and contact them with a professional proposal highlighting your services and experience. Demonstrating your ability to provide reliable, highquality cleaning services can help you secure long-term contracts with these companies.
• Research the specific needs and requirements of each property management company.
• Tailor your proposal to address their unique challenges and demonstrate how your services can benefit them.
• Offer competitive pricing and flexible service packages to attract their interest.
• Provide references from other commercial clients to establish your credibility.
• Maintain open communication and be responsive to their inquiries and feedback.
Attend trade shows and exhibitions
Participating in trade shows and exhibitions related to the commercial cleaning industry can help you connect with potential clients and stay up-to-date with the latest trends and technologies. These events provide an excellent
opportunity to showcase your services, network with other professionals, and generate leads for future contracts. Tradeshows are a fantastic way to broaden your business contacts. Below are some tips to take it to the next level.
• Research and select trade shows that align with your target market and business goals.
• Prepare engaging and informative marketing materials, such as brochures and business cards.
• Design an attractive and professional trade show booth to showcase your services.
• Engage with attendees and collect contact information from interested prospects.
• Follow up with leads promptly after the event to maintain their interest and discuss potential contracts.
Leverage online platforms and directories
Online platforms and directories specialising in connecting businesses with service providers can be valuable resources for finding commercial cleaning contracts.
• Optimise your profile on online platforms to highlight your unique selling points and competitive advantages.
• Use high-quality images and detailed descriptions to showcase your cleaning services.
• Encourage satisfied clients to leave reviews and ratings on your profile to build trust and credibility.
• Respond promptly and professionally to inquiries and job requests received through these platforms.
• Monitor your profile regularly and update it with your latest services and pricing.
Finding commercial cleaning contracts in 2025 requires a combination of traditional and modern strategies. By networking, building a solid online presence, bidding on contracts, partnering with property management companies, attending trade shows, leveraging online platforms, and employing targeted outreach methods, you can increase your chances of securing valuable cleaning contracts and growing your business in the competitive market.
The value of strong partnerships with reliable suppliers
In today’s fast-paced world, cleanliness is more than just a luxury; it’s a necessity. From the towering skyscrapers in commercial centres to the quiet corners of our homes, contract cleaners work tirelessly to maintain hygienic and inviting environments. From the massive warehouses that shape our skylines to the bustling shopping malls that define our culture, dedicated professional contract cleaners play a vital role in ensuring our spaces are hygienic, safe, and productive, according to Prime Cleaning Suppliers’ Matthew Gervais.
The cleaning industry in South Africa has undergone significant evolution since the 1950s. Initially, cleaning services were often provided by domestic workers or informal labourers. However, with the growth of urbanisation and industrialisation, the demand for professional cleaning services increased. The 1990s marked a turning point, with the emergence of specialised cleaning companies offering a wider range of services. Today, the industry is highly competitive, with companies focusing on innovation, sustainability, and specialised cleaning solutions to meet the diverse needs of modern businesses and institutions. Today, technology has revolutionised the contract cleaning industry in South Africa. Smart cleaning solutions have increased efficiency and reduced labour costs. Advanced equipment, including high-powered cleaning machines and specialised tools, have enhanced cleaning capabilities and improved
results. However, the success of these technological advancements relies heavily on strong partnerships with reliable suppliers. These suppliers provide essential equipment, chemicals, and technical support, ensuring that cleaning companies can deliver optimal results and maintain a competitive edge.
The success of a contract cleaning company hinges on a delicate balance of factors. Delivering consistently high-quality services that exceed client expectations is paramount. Building strong, lasting relationships with clients and addressing their needs promptly is crucial for customer satisfaction and retention. To ensure continued growth, companies must actively seek new contracts and expand their service offerings. Cultivating a positive public image as a reliable and trustworthy service provider is essential for attracting new clients and maintaining existing ones. Investing in employee training and development not only
enhances productivity but also fosters a positive work environment. Ultimately, achieving sustainable profitability while maintaining high service standards is the cornerstone of long-term success.
Prime Cleaning Suppliers offer a wide range of high-quality cleaning products, equipment, and chemicals, ensuring that clients have the tools they need to deliver exceptional results. The company’s dedicated team of experts provides quality advice and support, helping clients optimise their operations and reduce costs.
A strong supplier-service provider relationship is vital to the success of the contract cleaning industry. By working together, we can create cleaner, healthier, and more sustainable environments for all. By choosing Prime Cleaning Suppliers, contract cleaners can benefit from a strong, collaborative partnership.
educational spill kits
The lifecycle of a spill kit
Spill kits are essential tools for managing accidental spills in workplaces, preventing environmental contamination, and ensuring the safety of employees. These kits are designed to handle a variety of spills, from oil and fuel to chemicals and general-purpose liquids. Equipping a workplace with the right spill kit helps mitigate risks associated with spills, such as slip hazards, chemical exposure, and environmental penalties. Spill kits are not a one-sizefits-all solution; they come in different types, including oil-only kits, universal kits, and chemical-specific kits, each suited to distinct scenarios, according to Afri-Supply, a leading South African specialist manufacturer and supplier of customised PVC products, hazmat and pollution contamination spill kits, containment products and absorbents.
Preparation and setup of a spill kit
Before a spill kit can serve its purpose, preparation and setup are critical. Selecting the right kit depends on the type of liquids present in the work environment. Oil-only kits are designed to handle petroleum-based liquids, while universal kits are versatile enough to manage a combination of waterbased and petroleum-based spills. Chemical spill kits are tailored to handle hazardous substances, ensuring safety during cleanup operations.
Once the appropriate kit is selected, it must be positioned strategically within the workplace. Areas prone to spills, such as storage rooms for hazardous materials or near machinery that uses oil or chemicals, are ideal locations. Accessibility is paramount; employees should not have to search for the kit during an emergency. Clearly labelling the kit and placing it in a visible and centralised spot ensures it can be located and retrieved quickly when needed.
Training and readiness
Having a spill kit is not enough; employees must be trained to use it effectively. Training ensures that staff can respond swiftly and confidently when a spill occurs. Instruction typically includes identifying different types of spills, understanding the components of the spill kit, and following the correct steps to contain and clean up the spill safely.
Regular drills and refresher sessions help reinforce this knowledge, keeping employees prepared for emergencies. Training also includes the proper use of personal protective equipment (PPE) to minimise exposure to hazardous substances. Employers who invest in robust training programmes enhance workplace safety while ensuring compliance with legal and regulatory requirements.
When an incident occurs: Activation of the spill kit
Spills can happen unexpectedly, and the speed of response is crucial. The first step is to assess the spill to determine its type and severity. Once this is established, employees should don the appropriate PPE to protect themselves from potential harm. This might include gloves, goggles, or full-body suits, depending on the substance involved. The next step is to contain the spill. Absorbent socks or booms are used to encircle the spill, preventing it from spreading further. Containment is particularly important for liquids that could reach drains, waterways, or other sensitive areas. Following containment, absorbent pads and granules are applied to soak up the liquid effectively.
Proper usage of spill kit contents
Each item in a spill kit has a specific purpose, and using them correctly ensures maximum efficiency during cleanup. Absorbent socks are ideal for creating barriers to prevent the spill from spreading, while pads are used for soaking up liquid within the contained area. Loose absorbent materials, such as granules, can be spread over larger spills to absorb liquid quickly. When dealing with hazardous spills, additional precautions must be taken to avoid chemical reactions or further contamination. Using specialised
chemical spill kit components in such cases ensures the safety of everyone involved. Understanding the correct order of use and the limitations of each item is critical to ensuring an efficient and effective cleanup.
Post-spill cleanup procedures
Once the spill is contained and absorbed, the cleanup process begins. All used absorbents and any contaminated materials must be disposed of according to local regulations. Improper disposal can result in environmental fines or legal consequences, so it is important to separate hazardous waste from general waste.
Decontaminating the affected area is another crucial step in the process. This ensures no residue remains, which could pose future risks. Cleaning agents suited to the type of spill are used to remove any remaining traces of the substance. Finally, the area is inspected to confirm if it is safe for normal operations to resume.
Replenishing the spill kit
After a spill incident, the spill kit is likely to be depleted and requires restocking. This involves replacing used absorbents, PPE, and any other items consumed during the cleanup. Ensuring that the kit is fully stocked and ready for future use is a simple but vital task that can prevent delays in responding to the next spill.
Keeping an inventory of spill kit contents helps with restocking efforts. Some workplaces establish a regular schedule for checking kits, ensuring they remain in good condition. This proactive approach minimises the risk of being caught unprepared in the event of another spill.
Long-term maintenance of spill kits
Spill kits require ongoing maintenance to remain effective. Regular inspections should be conducted to check for missing items, damaged components, or expired materials. For instance, some absorbent products have a limited shelf life and must be replaced periodically to ensure their effectiveness.
Maintenance also involves keeping spill kits clean and ensuring they are stored in conditions that preserve their usability. For example, kits should be protected from moisture and direct sunlight, which can degrade certain materials. A well-maintained spill kit not only extends its lifespan but also ensures reliability during emergencies.
The environmental impact of spill kit disposal
Disposing of used spill kit materials responsibly is as important as the cleanup process itself. Contaminated absorbents and PPE must be separated based on the type of waste. For hazardous spills, this often involves
working with certified waste disposal services to ensure compliance with environmental laws.
Minimising the environmental impact of spill response requires thoughtful planning. Using ecofriendly absorbents and following proper disposal methods contribute to sustainability efforts. Companies that prioritise environmentally responsible practices demonstrate a commitment to protecting both their workforce and the planet.
The importance of spill kits in workplace safety
Spill kits play a central role in maintaining workplace safety. By enabling quick and efficient responses to spills, they reduce the risk of accidents and exposure to harmful substances. This not only protects employees but also minimises downtime and potential liabilities. Additionally, spill kits serve as a visible reminder of an organisation’s commitment to safety and preparedness. When employees see that their workplace prioritises readiness, it fosters a culture of responsibility and awareness. Properly utilised spill kits are more than just emergency tools; they are a cornerstone of a safe and compliant work environment.
The importance of food hygiene and public health
Pest control food safety is important as it can pose significant threats to both food security and human health. In agricultural settings, food production facilities, and residential environments, the presence of pests can lead to contamination, disease outbreaks, and substantial economic losses. Ensystex South Africa, a leader in pest management solutions, offers a comprehensive range of products specifically designed to address these challenges effectively and sustainably. This article delves into why pest control is vital for food safety and health, exploring solutions available from Ensystex’s extensive product line.
Why pest control is crucial for food safety
Preventing food contamination
• Pests like rodents, cockroaches, and flies carry harmful pathogens that can contaminate food at various stages of production, storage, and preparation.
• Contaminated food can lead to severe illnesses, including salmonella, E. coli infections, and listeriosis.
Maintaining hygiene standards
• Food production and storage facilities must comply with stringent hygiene regulations. Pest infestations can compromise these standards, leading to penalties or closures.
• Pests like weevils and beetles can infest grain storage, rendering large quantities of food unusable.
Reducing economic losses
• Pests cause direct damage by consuming food products and indirect losses through contamination and regulatory violations.
• According to global estimates, pests destroy approximately 20-30 percent of food crops annually.
Why pest control food safety is essential for health
Preventing the spread of disease
• Rodents and insects are vectors for diseases like hantavirus, dengue, and malaria, posing risks to human populations.
• Ensuring pest-free environments in homes and workplaces reduces the likelihood of disease transmission.
Ensystex
Pest control solutions for food and health safety
Ensystex South Africa offers targeted solutions for managing pests in food production and health-sensitive environments. Their product categories address a wide range of pest control needs:
South Africa offers targeted solutions for managing pests in food production and health-sensitive environments. Their product categories address a wide range of pest control needs.
Protecting vulnerable populations
• Infants, the elderly, and immunocompromised individuals are particularly susceptible to pestborne diseases.
• Regular pest control measures can help create safer environments for these groups.
Maintaining mental well-being
Pest infestations can cause stress and anxiety, impacting mental health and overall quality of life.
1. Termite control
Exterra Termite Interception and Baiting System: Eliminates termite colonies while being eco-friendly and safe for use near food storage facilities.
2. Rodent control
Rodenticides: Designed to control rodent populations efficiently without contaminating nearby food supplies.
3. Bait stations
Tamper-proof designs ensure safety in food preparation and storage areas.
4. Insect control
Blattathor Ultra Gel Cockroach Bait: Targets cockroaches with a precise formulation, preventing contamination of food surfaces.
Fly Control: Solutions like the Ecothor Active Nature Fly-Free Trap provide nontoxic options for managing flies in food preparation zones.
5. Bird control
Avithor Bird Management Systems: Deterrents and repellents that prevent birds from contaminating food production and storage facilities.
6. Hygiene treatment
Fumithor Hygiene Disinfectant Smoke Generator: Eliminates pathogens and pests simultaneously, ensuring clean and safe environments for food handling.
Benefits of using Ensystex pest control food safety products
1. Food-safe formulations
Products are designed to comply with food safety standards, ensuring no contamination occurs during application.
2. Environmentally friendly
Many products, like the Ecothor range, use natural or eco-friendly ingredients, minimising environmental impact.
3. Ease of application
User-friendly designs and equipment simplify pest control processes, reducing labour and downtime.
feature food and beverage hygiene
Protect your health, ensure food safety, and achieve peace of mind with Ensystex’s comprehensive pest management systems.
4. Cost-effective solutions
Long-lasting products and efficient formulations help businesses save money in the long run.
How to implement effective pest control
1. Conduct regular inspections
Identify signs of infestation early to prevent widespread contamination.
2. Implement integrated pest management (IPM)
Combine physical barriers, biological controls, and chemical treatments for comprehensive pest control.
3. Choose the right products
Opt for Ensystex’s specialised products tailored for specific pests and environments.
4. Maintain hygiene standards
Cleanliness reduces the likelihood of infestations in food production and storage areas.
5. Work with professionals
Partnering with pest control experts ensures effective implementation of solutions.
Compliance and legal requirements
Pest control food safety is not just a health and safety measure; it is a legal necessity. Businesses in the food industry must adhere to:
1. HACCP guidelines
Hazard Analysis and Critical Control Points (HACCP) systems require proactive pest management.
2. Local health regulations
Failure to control pests can lead to fines, closures, or loss of licenses.
3. Global food safety standards
Ensuring pest-free environments aligns with global best practices for food safety. Pest control food safety is essential for safeguarding food and public health. Whether you’re managing a food production facility, healthcare institution, or residential space, Ensystex South Africa provides innovative, eco-friendly, and effective solutions to meet your needs. Protect your health, ensure food safety, and achieve peace of mind with Ensystex’s comprehensive pest management systems.
For pest control solutions tailored for food and health safety, visit: www.ensystex.co.za
feature food and beverage hygiene
The rise of the restaurant robot
Robot servers and bots that prepare the food instead of humans are among the many technological breakthroughs in restaurants today. Tom Marshall from Tork manufacturer, Essity, looks at these and other smart kitchen solutions and considers how they can also ease the pressure on cleaning and hygiene.
In July 2024, a Johannesburg restaurant became the first in Africa to employ robot waiters. Three nonhuman workers dubbed Ginger, Pepper and Rocky were brought into the Tang Palace Chinese to improve service efficiency and reduce customer waiting times.
The three robots take orders, serve dishes and engage in light conversation with diners. And the novelty of using them is helping to turn the restaurant into a talking point.
Automated servers were also incorporated into the waiting team of Nairobi’s Robot Café last August. Manager, John Kariuki Mwangi, says the aim of the move is to streamline operations and free up humans to connect with diners. However, the new additions to the team – which greet customers with a digital smile and sing to them on their birthday – are also attracting high levels of interest and acting as a conversation-starter.
So, robot servers have a great deal of novelty value and are proving particularly useful in counteracting
hospitality staff shortages. They are also increasingly being employed in the kitchen to take on tedious manual tasks. Automated “chefs” with
Robot servers are also a potentially safer alternative to humans who could be suffering from a cold or other infection which could be transferred to the diner.
Automated “chefs” with articulated arms are now being used to carry out repetitive actions such as chopping, stirring and assembling ingredients.
articulated arms are now being used to carry out repetitive actions such as chopping, stirring and assembling ingredients.
Some of these robots incorporate sensors and cameras that gather data about the food being cooked. They can also be programmed to follow specific recipes and will record details such as food temperature and colour.
Besides enhancing the efficiency, precision, and convenience of commercial kitchen work, cooking robots also reduce the need for chefs to manually handle food items, a practice that could lead to cross-contamination.
Meanwhile, a growing number of hospitality businesses are also turning to technology to help improve their cleaning and hygiene protocols. For example, some are bringing in robots that can navigate kitchen spaces, detect spills and sanitise surfaces with the aid of sensors. These again offer a hands-free solution which helps prevent food contamination while also freeing up resources so that staff can focus on other tasks. Technology can also be used to ensure that the restaurant washrooms are kept clean, hygienic and always well-stocked. Essity’s own digital solution – Tork Vision Cleaning – enables restaurant cleaners to
monitor washrooms remotely. They can check via a smartphone or tablet when a facility is likely to need a service or when one of the dispensers is running empty. Additionally, this removes the need for them to make multiple journeys to the facility, saving time and cutting down on costs. There are still several downsides to kitchen robots. They tend to be expensive to buy and could impede kitchen workers when preparing meals under pressure, for instance. In cases where a sudden spill needs to be cleaned up quickly, a human can take care of it swiftly rather than waiting for the robot’s sensor to kick in and detect it.
Robots also require regular maintenance and software updates, while technical issues could lead to downtime and affect the cooking process. Human intervention is also still required when performing tasks such as making salad dressings, marinating meats and adding finishing touches to dishes. And this means good hand hygiene remains crucial in the kitchen to prevent the spread of infections.
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Only 30 percent of respondents found the idea of robot servers at quick service restaurants acceptable while a mere 10 percent were happy to be served by a robot at their table in a more formal setting.
Everyone’s hands should, therefore, still be washed frequently – particularly after using the washroom or following any contact with the refuse bin. Handwashing should be a user-friendly process, particularly in commercial environments where staff could be at risk of skin conditions when washing their hands frequently. Mild soaps and soft towels are preferable since these will help to prevent the risk of dermatitis and similar ailments.
A 2024 customer experience survey conducted by Software Advice revealed that 55 percent of customers globally feel that automated food preparation is unacceptable in both quick-service and table-service restaurants.
Only 30 percent of respondents found
the idea of robot servers at quick service restaurants acceptable while a mere 10 percent were happy to be served by a robot at their table in a more formal setting. Furthermore, 67 percent of diners agreed that human-centered customer service at restaurants remains very important.
In fact, many people choose to dine out expressly because they savour that manually crafted dish and friendly interaction with servers.
So, the human factor remains a crucial element of eating out – and will no doubt remain so, long after the novelty of employing robots has worn off. And clean hands will remain of paramount importance whenever people are involved in the process.
Breaking the stigma around employee monitoring
For many, the term “employee monitoring” conjures images of surveillance, distrust, and invasive oversight. This perception is outdated and misaligned with the evolving needs of modern workplaces. According to Warren Bonheim, co-founder of WorkStatz, the award-winning business management software, monitoring isn’t about policing, it’s about supporting management.
“It’s about bolstering employee focus, enabling efficiency, and aligning individual efforts with organisational goals,” he says. Modern businesses face a common challenge: how to keep employees focused on tasks that truly matter while minimising the distractions of administrative burdens and inefficient processes.
“Without tools to provide context on how time is spent, organisations do not have all the information they need to assess productivity,” Bonheim says. “Monitoring, when redefined as management, becomes a way to ensure employees and businesses alike stay on track.”
A shift from surveillance to support By the end of 2025, 70 percent of large employers are expected to have adopted monitoring systems. This signals a critical shift in how businesses manage their workforces. Bonheim believes that we need to embrace a new definition of what these systems mean.
“Employee monitoring, when reframed as a tool for supporting management, emphasises empowerment over oversight,” he says. “This redefinition focuses on helping employees succeed.”
Employee monitoring systems provide businesses with benefits like identifying inefficiencies, streamlining workflows, and providing actionable insights that guide performance improvement. “It’s not about tracking every keystroke – it’s about
understanding how time is spent and ensuring efforts align with meaningful outcomes,” he says. Studies show that when monitoring is presented as a management tool and its purpose is clearly communicated, employees often adopt more organised and focused work patterns. They see these tools as allies in achieving their goals, rather than instruments of control.
Breaking the stigma
Despite its potential, “employee monitoring” remains a term steeped in scepticism. To change this, businesses must clearly articulate the value these tools bring. Transparency is essential. Employees need to understand that monitoring is not about invading privacy but about enabling success.
“For this shift to occur, companies must focus on meaningful metrics –measuring productivity and outcomes rather than resorting to intrusive methods like tracking personal data or video surveillance,” he adds. “The data collected should be used to support employee development, not as a punitive measure.”
Yet, monitoring systems come with challenges, mainly due to privacy concerns, fear of eroding employee trust, and concerns that monitoring will have the opposite effect on reducing productivity.
“Businesses must move beyond the traditional view of monitoring as a control mechanism and instead see it as a management tool that supports trust and productivity,” adds
Bonheim. “Privacy boundaries must be respected. Monitoring should draw clear distinctions between work and personal activities, particularly in remote work settings. Legal compliance and robust data protection further ensure employees feel safe and supported.”
The new role of employee management in workplaces
As remote work becomes more prevalent, the employee monitoring market is set to grow significantly, reaching $12.3 billion by 2033. “This growth underscores the need for a redefinition,” he says. “When implemented thoughtfully, monitoring systems improve communication, reduce distractions, and empower employees to focus on work that drives results. They create a workplace where everyone can thrive.”
The term “employee monitoring” no longer fits the modern workplace. It needs a new definition that reflects its potential to enhance management, build trust, and support employees in achieving their best work. “By reframing the narrative, businesses can unlock the full potential of these tools, ensuring they are seen not as surveillance, but as enablers of success,” he concludes.
WorkStatz, created by Statzco Pty Ltd, is a pioneering software tool designed to enhance business performance by measuring employee effectiveness in real-time. For more information visit: www.workstatz.com
Integrating AI into FM processes
FM, like many sectors, stands at a pivotal crossroads, with AI dangling the seductive potential to transform the way the industry operates – from the mechanics of asset protection and maintenance, to realising digital transformation and automated workflows that will materially improve the efficiency and effectiveness of teams.
“Whilst I remain very comfortable with the increasing application of AI, there are legacy challenges and realities within. Understanding these barriers, and addressing them for future integration, will support a more seamless transition. The human touch must never be ignored; AI should always enhance and strengthen our customer relationships and service quality,” says Steve McGregor, group MD for DMA, a leading supplier of hard FM, M&E maintenance and buildings maintenance services in the UK.
The road ‘bumps’
Some operational aspects within FM are yet to align with AI due to older legacy systems, fragmented data, and workforce challenges.
• Legacy systems and infrastructure: Many FM organisations rely on outdated
modular systems that were not designed for AI integration. Building management systems (BMS), for instance, often operate on closed protocols, making data extraction and real-time analysis difficult. These systems lack the interoperability required for AI to function effectively, creating silos that hinder seamless data flow.
• Data issues: AI needs live, highquality data to ensure accuracy and prevent bias. However, FM data is frequently scattered across disparate platforms, including spreadsheets, old databases, and vendor systems. This fragmentation leads to inconsistencies and gaps in information, which compromise the accuracy of AI-driven insights.
• Resistance to change: The FM sector is notoriously behind the curve when it comes to adopting new ways of doing things.
Spreadsheets are clung to despite having better ways to automate processes, such as the latest workflow management software, which can, when the time is right, be enhanced by AI.
• Lack of standardisation: FM processes often lack standardisation, making it challenging for AI algorithms to generalise across various scenarios. Customising AI for specific sites, services or assets will become costprohibitive without standardised operational processes and live accurate data inputs.
Smoothing the road
While there are incompatibilities between AI and FM mechanisms as they stand today, they are not insurmountable, and businesses can smooth the way for a more data-driven future. But you must have a very clear
Standardising your business processes and automating your workflows is an important pre-requisite for service providers, because if AI is to simulate the intellectual processes of people, it needs to know how you work.
definition of the problems you want to solve and an equally clear vision for what ‘better’ looks like.
Standardising your business processes and automating your workflows is an important pre-requisite for service providers, because if AI is to simulate the intellectual processes of people, it needs to know how you work. Without a clear A-to-Z line of sight and uninterrupted operational data, AI is unlikely to improve working practices, efficiency or customer satisfaction.
A few key considerations when integrating AI into your FM operations
• Don’t make mistakes when implementing facilities management apps.
• Avoid unintentional waste crimes.
• Get to grips with assets for proactive M&E management.
• Upgrade to smart systems: Conduct an audit to identify legacy systems, data silos, and manual processes that need upgrading. Prioritise areas where AI can deliver the highest ROI, such as business process automation in service delivery, energy management or tenant experience. Smart sensors and cloud-based platforms can provide the real-time data streams that AI needs.
• Centralise and clean data: Establish a centralised data repository and clean data by removing duplicates and standardising formats.
• Educate and reassure: Businesses should engage staff and customers to communicate how AI can enhance, rather than replace, human roles. For instance, predictive maintenance tools can identify issues before they escalate, reducing unplanned callouts, breakdown and downtime risk.
• Test AI on a small scale: Using predictive analytics for a specific asset is a good example. A tiered roll-out will build organisations’ confidence and refine their approach before scaling up. The FM sector has much to gain from AI, but its full integration requires overcoming significant challenges. By addressing legacy systems, standardising processes, and fostering a culture of innovation, the road to AI can be navigated successfully. Even if your business is not yet using AI, laying the right foundations now could make the eventual transition less of a culture shift.
feature pest control
Fogging and misting practices demystified
When it comes to pest control, choosing the right method is essential for effective results. For businesses in South Africa, food production, agriculture, and other sectors, understanding the differences between fogging and misting can help you make the best choice for your specific needs. In this article, Ecowize Pest Control takes a closer look at these two techniques. Both fogging and misting are techniques used to disperse insecticides or disinfectants, but have distinct differences and are suited for different situations.
Fogging: The airborne approach
Fogging involves dispersing very fine droplets, typically around 10 microns in size, into the air. These droplets stay suspended for a long time, making fogging effective against airborne pests.
• Droplet size: About 10 microns
• Application method: Thermal foggers heat the liquid to create a dense fog.
• Best used for: Flying insects like mosquitoes and flies.
• Coverage: Ideal for large, open areas such as warehouses and processing facilities.
• Advantages: The fine droplets fill the space completely, reaching into corners and crevices. This makes fogging excellent for quickly eliminating flying pests and ensuring comprehensive coverage without leaving residues on surfaces.
Example
Imagine you have a large warehouse filled with stored grains. You’ve noticed an increase in flies, which can contaminate the produce. By using fogging, you can quickly disperse a fine mist throughout the warehouse. The tiny droplets will remain airborne, effectively reducing the fly population and safeguarding your stored goods.
Fogging methods: Thermal and cold foggers
Fogging can be carried out using two main methods: Thermal Fogging and Cold Fogging (ULV Foggers). These methods differ in how they create fog and the types of pests targeted.
Thermal fogging
Thermal foggers use heat to vaporise the fogging liquid, creating a dense and visible fog. This method is particularly effective for combating pests in both interior and exterior spaces.
• Operation: The fogger heats a pesticide mixed with oil, producing droplets around 10 microns in size.
• Best use: Ideal for vector carriers and crawling pests but is particularly effective for SPI (stored product insects).
• Advantages: Thermal fogging produces a dense, visible fog that provides rapid pest control in large or open areas.
Cold fogging (ULV foggers)
Cold foggers, also known as ULV (ultralow volume) foggers, do not use heat to create fog. Instead, they utilise air pressure to break the liquid into fine particles.
• Operation: The fogger pumps the liquid solution through a high-
pressure nozzle that swirls the airflow, producing tiny particles.
• Best use: Commonly used for crawling insects, including SPI, and is also effective for mould control.
• Advantages: Cold fogging minimises the risk of fire hazards associated with heat and allows for precise application in targeted areas.
Misting: The surface specialist
Misting creates larger droplets, around 200 microns in size, that drop quickly and settle on surfaces.
• Droplet size: About 200 microns
• Application method: Delivered using ultra-low volume (ULV) cold foggers that do not heat the liquid.
• Best for: Crawling insects such as cockroaches, ants, and spiders.
• Coverage: Effective for targeted areas like cracks and crevices.
• Advantages: Misting coat surfaces with a residual film, ensuring that crawling pests come into contact with the insecticide. This method is ideal for indoor environments where lasting protection is necessary.
Example
Consider a food processing plant where cockroaches have been spotted near storage areas and under machinery.
feature pest control
Fogging is excellent for treating large areas and tackling flying pests, providing thorough coverage and quick results. Conversely, misting is ideal for surface treatment and targeted pest control, offering lasting protection against crawling insects.
Using misting, you can apply a targeted treatment to these high-risk areas. The larger droplets will settle on surfaces, creating a residual barrier that helps to keep these pests away for an extended period.
Food
production
In South Africa’s food industry, pest control is critical to maintain hygiene and comply with regulations:
• Fogging is great for large areas like storage rooms and processing facilities. It helps control flying insects by spreading a fine mist that permeates the entire area without leaving residue.
• Misting is perfect for areas where pests like cockroaches or ants may be hiding. It provides a residual effect on surfaces, ensuring longterm protection. This is particularly useful for treating equipment and work areas that require ongoing pest control.
Example
A large food distribution centre has a problem with flies near the loading docks. The fine mist can disperse throughout the open area by using fogging, effectively reducing the fly population and preventing them from entering the storage areas.
Agriculture and greenhouses
In agricultural settings, such as greenhouses, effective pest control is crucial for protecting crops:
• Fogging is ideal for large, enclosed spaces like greenhouses. It combats flying insects like whiteflies and aphids by treating even hard-to-reach areas.
• Misting is best for targeting specific problem areas within a greenhouse. It leaves a protective layer on plants and surfaces, which is effective against crawling pests and supports integrated pest management strategies.
Example in agriculture
Whiteflies are spreading diseases among tomatoes in a greenhouse near Cape Town. By using fogging, a fine mist can be released that will permeate the entire greenhouse, reaching even the upper leaves where the whiteflies hide, helping to reduce the pest population quickly.
Environmental and safety considerations
When using fogging or misting, it’s essential to consider the impact on the environment and safety:
• Fogging: Uses smaller amounts of insecticides, which reduces waste.
However, the airborne droplets necessitate precautions to avoid inhalation and ensure ventilation.
• Misting: Generally uses more liquid, so you must be careful about runoff and potential contamination. It’s crucial to ensure treated surfaces are safe for humans and animals.
Example for safety considerations
When using misting in a food processing plant, ensure the area is off-limits until the surfaces have dried thoroughly to avoid contamination of food products.
Deciding on the applicable technique
Choosing between fogging and misting depends on your business’s specific needs and the type of pests you’re dealing with. Fogging is excellent for treating large areas and tackling flying pests, providing thorough coverage and quick results. Conversely, misting is ideal for surface treatment and targeted pest control, offering lasting protection against crawling insects.
For more information about both fogging and misting techniques, visit: www.ecowize.co.za
