ASIA JOURNEYS TO REMEMBER
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Welcome... ...to our new Cleveland Collection brochure – to both existing clients and to newcomers. The former know why we pride ourselves in our knowledge, experience and foresight in recognising and developing new markets and we hope newcomers will soon realise our strengths and see how they can trust our expertise. Asia is a developing market with a great wealth of experiences – beauty, culture, cuisines, natural wonders and archaeological gems – which is why we have concentrated our energies to bring you this brochure. We hope you will enjoy using it and planning your next holiday with us just as much as we have enjoyed putting it together for you. Those of you who are new to us should be reassured that as a company your needs are foremost in our minds. We know all these places, we are passionate about them, we have researched them thoroughly, and we have staff on the ground who will not only look after you, but will be available to guide and answer all your queries. Most importantly we are fully bonded and hold an ATOL for your complete financial protection. You should know that we derive great pleasure from making sure that you have the holiday of your dreams – that is our modus operandi. So please do enjoy this brochure – call us, quiz us and remember that the brochure is only the beginning, for our expertise is in tailor made itineraries... and these are built around you and your needs. We look forward to hearing from you. Frances Geoghegan Managing Director
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Cleveland Collection Who we are and what we can do for you Allow us to introduce ourselves. You may be new to Cleveland Collection, or you may be one of our loyal clients who know where to come to sort any travel query or journey. If you are new, then you may well have heard of us from friends or relatives, for we at Cleveland Collection know that wordof-mouth is the highest recommendation and the truest.
properties we recommend. Our holidays are designed specifically for you and your requirements; we understand the different demands of a holiday from couples to singletons and from groups of friends to families, we listen carefully and then work closely with you to ensure that your requirements are met, whether it’s somewhere secluded, with safe beaches, or somewhere buzzy with a host of activities, we tailor-make the We are the experts, the specialists, the people arrangements to suit your needs and budgets. who know about bespoke travel and whose Our knowledge and experience also allow us service is unparalleled. For not only do we have to negotiate the best rates, ensuring that you unrivalled experience of planning holidays but not only get your perfect holiday but also we also have specific expertise in arranging excellent value for money. tailor-made travel. We are both Asian experts and aficionados, for all our staff have travelled Our exciting itineraries and our expertise extensively throughout this magical area. extends throughout Asia from India to We can take you from the foothills of the Indonesia and we know exactly where to Himalayas to Thailand’s golden triangle via recommend, and to advise on what you some of the world’s most exciting cities, perfect should do or see so that your holiday will beaches and private islands you have only be the most memorable. dreamt of until now. We can also organise tours to some of the greatest archaeological and How to use our brochure architectural icons, often at times when you will Our brochure has been specifically designed be the only people there – at Angkor Wat at to not only whet your appetite and entice sunrise or at the Taj Mahal by candlelight. you to Asia’s huge choice of destinations but also to give you ideas of when or where to What is more we only ever give visit or explore – it is simply the beginning recommendations and suggestions based upon of your journey. When you need help, extra personal experience and we are therefore information or guidance that is when to call committed to regular site inspections to the us and we will work through all the options
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on offer to arrive at your perfect tailor-made journey. Unlike some of our competitors we recommend what is right for you, not for us and we will continue to change, amend and make suggestions until you are happy. We will also be honest with you, especially if you are being too ambitious and want to pack too much in to a break. Sometimes distances and transfers are much greater or less frequent than first thought and it is our job to alert you to this so you can still get the maximum enjoyment from your holiday.
over the last few years our clients’ growing interest in healthy holidays – holidays where they want to get fit, to detox, or to lose weight. Places where they want to go not just to refresh, but places which will give true relaxation and help rejuvenate tired and over-stressed minds and bodies. Our staff are both passionate and knowledgeable about spas and they recognize their ever-growing importance in what people look for in holidays... so bring us your problems, needs or desires and we will get to work on them. Asia has been the birthplace of so many healing therapies which is why the spas we have selected here are some of the best you will find – offering traditional ayurvedic treatments as well as massages and programmes of all types alongside meditation, yoga and tai chi, all of which exercise the body and the mind.
Among our many services is our Wedding and Honeymoon programme. If you are thinking of getting married, or renewing your vows in a truly romantic or exotic setting, whether on a beach in Bali or on a sampan on the South China Sea, Cleveland Collection has the staff who will help you plan it and make a day you will always remember (and of course our expertise in helping you choose the most wonderful honeymoon ever is really unrivalled). Our wedding gift list service also allows your family and friends to help contribute to it, or even add something special for you to enjoy.
So talk to us at Cleveland Collection – tell us what you are looking for in a holiday and our experts and expertise will deliver you the best, most enjoyable, most romantic, healthiest or simply the holiday you have only ever dreamed of.
GEORGE FISHER
The people who know people Cleveland Collection has always been at the very forefront of knowing the different types of holidays clients are looking for, which is why we have launched Healing Holidays, our dedicated spa programme. We have noted
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Our airline partners
This award-winning airline serves a number of Asian destinations and offers every comfort and amenity, however you choose to travel. UPPER CLASS – includes complimentary chauffeur driven cars* to and from the airport, with DriveThru Check-In and a Private Security Channel at London Heathrow, while the airport Clubhouse offers everything from a massage to manicures and sushi to sandwiches. On board the Upper Class Suite converts to one of the longest fullyflat beds in business class, there’s an innovative new meal service and an on-board bar. PREMIUM ECONOMY – offers a dedicated check-in service and priority boarding and disembarkation, with one of the biggest seats in its class, in-seat laptop power and a choice of meals including a vegetarian option. ECONOMY – for fun and comfort this is difficult to beat with a spacious seat pitch and personal seat-back screen. There’s delicious food and drink with complimentary snacks throughout, a well-stocked amenity kit plus special kid’s meal, in-flight entertainment and activity bag. * Chauffeur driven car at most destinations and available with most Upper Class fares. Restrictions apply.
EVA Air flies non-stop daily from London Heathrow to Bangkok, offering passengers a choice of three classes of cabin service: Premium Laurel Business Class, the awardwinning Elite Premium Economy Class, and Economy Class. Personal seat-back, state-of-the-art touch screen audio/video on demand entertainment systems are installed in all three cabin classes.
Emirates is one of the fastest growing airlines in the world with over 500 international awards for excellence. They operate 16 daily flights to Dubai from six UK airports and onwards to a network of over 120 destinations worldwide. Onboard, passengers can experience ‘ice’, Emirates’ awardwinning inflight entertainment with up to 1300 channels on-demand in all classes. Generous checked baggage allowances, multi-course gourmet meals, complimentary advance seat selection and multilingual cabin crew round off the Emirates experience.
Vietnam Airlines offers the first ever non-stop services between the UK and Vietnam, with four departures per week from Gatwick Airport, flying twice-weekly to both Hanoi and Ho Chi Minh City. The schedule offers UK travellers the option of exploring this fascinating country via ‘open jaw’ itineraries, starting with Hanoi and culminating in Ho Chi Minh, or vice versa. Flights are also carefully scheduled to offer convenient onward connections to Vietnam Airlines’ comprehensive network within Vietnam and Indochina, including exciting destinations such as Myanmar, Laos, Cambodia, Thailand, Malaysia and China. Vietnam Airlines’ direct services are operated by B777 aircraft with Economy, Deluxe Economy and Business Class cabins – all with full in-flight entertainment systems (IFE) with seat-back screens.
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British Airways offers one of the most extensive flight networks which enable travellers to connect to destinations throughout Asia. Just choose your cabin and enjoy the journey. FIRST – the ultimate in luxury travel with a dedicated check-in and elegant lounges offering peace, calm and delicious food, drink and snacks. Travellers can enjoy meals in the airport lounge thereby offering maximum time for sleep or work on-board, while selected airports also offer well-being Elemis Travel Spas so that passengers can enjoy a treatment while they wait. On board the dedicated crew offer a super-attentive service ensuring your flight experience is of the finest. Flat beds, duvets, crisp linens, cotton pyjamas and a generous amenity bag are on offer as well as an a la carte menu or lighter meal options.
CLUB WORLD – has perfected the ease of travel with its online check-in which allows you to reserve your favourite seat, print your boarding card and then head straight for the Bag Drop desk on arrival at the airport. All of this leaves you free to enjoy the airline lounges – there are more than 70 worldwide – and relax before boarding. At London Heathrow Terminal 5 travellers can experience the luxurious Galleries Club and Elemis Travel Spas. On board your space becomes an office, a dining area or a sleep zone with just the touch of a button, a generously sized desk, a choice of entertainment and a flat bed. WORLD TRAVELLER PLUS – make your trip that little bit more special by flying premium economy in the World Traveller Plus cabin. Enjoy added extra privacy, relaxation, space and expert service, ensuring you arrive at your destination in better shape to enjoy your holiday or start a day’s work. You can also check-in online and will get an increased baggage allowance.
WORLD TRAVELLER – will help get your journey off to the easiest, most comfortable start. Choose either to check in on line or from your mobile phone and reserve your seat to give you more time to enjoy the retail and dining experiences at the airports. While on-board you will enjoy attentive service, tasty meals and complimentary drinks. If you’re travelling with children there is a ‘Kids Eat First’ policy and special Skyflyer activity packs, while the in-seat entertainment offers a choice for adults as well as kids.
06 Cleveland Collection Asia – Sri Lanka
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Sri Lanka
A teardrop-shaped island off the southeast coast of India. A seriously Buddhist country – with one of the most important shrines in the world, the Temple of the Tooth – Sri Lanka also has remnants of Dutch, Portuguese and British colonisation. From a high hinterland it offers caves, crags, waterfalls and forest while its coastline is studded with golden beaches.
08 Cleveland Collection Asia – Sri Lanka Sri Lanka – Introduction To some it’s the shape of a tear drop, to others a pearl, but however you see Sri Lanka you will experience it as one of the most beautiful islands in the world. At the south-east tip of India, this tiny island offers a wealth of natural and cultural experiences, with eight UNESCO World Heritage sites, some of the best bird-watching in Asia, glorious beaches and the grandeur of British, Portuguese and Dutch colonisations.
Beaches The Indian Ocean washes the silvery sands of the south and west coast with a succession of beaches from Bentota to Tangalla. But if you don’t want to travel too far from the international airport Negombo, just seven miles away, has miles and miles of beach. Head east to Arugam Bay for surfing or keep to the gentle lagoon of Unawatuna for swimming and sunning.
Culture The place is awash with history with the The Natural World ancient cities of Anuradhapura, Polonnaruwa From tea plantations on the gentle slopes of and Sigiriya being where the Sinahalese kings Nuwara Eliya to the denseness of the Sinharaja ruled from for over a thousand years. The rainforest, Sri Lanka is magical. From the rock fortress of Sigiriya with its relics of palaces former you will get spectacular views across and fortresses is worth the daunting climb for the plain down to the coast, uninterrupted by the views and its ancient frescoes while the buildings, pylons or any elements of the 21st Dambulla Cave Temple with its paintings and century, whilst from the rainforest you will take 153 statues of the Buddha is another World memories of a largely undisturbed ecosystem Heritage Site. The old capital of Kandy in with its vast trees and a myriad of medicinal the centre of the island has much to offer from plants. So important is this to the country’s beautiful surrounds – good gentle walks in well being that it was declared a UNESCO the hills around it, to a fantastic market, great site in 1989. Sinharaja is also the centre of the restaurants, (Sri Lankan cuisine is another country’s gem mines – particularly sapphires. reason to visit), and shopping. It also houses one Head for Yala, the largest of the country’s of the most important Buddhist shrines in the National Parks, to spot elephants and leopard world – The Temple of the Tooth. The fort of while a visit to the Pinnawela Elephant Galle, built by the Dutch in the 17th century is Orphanage is a must on anybody’s itinerary. a collection of tiny streets, grand houses, little Go to visit at feeding time or while the workshops and walls so strong they withstood pachyderms are playing and washing in the the tsunami. And then there is Colombo, nearby river. Adam’s Peak in the southern hill the capital, a buzzy city of galleries, studios, country draws pilgrims as well as visitors who churches and museums with great cafes, shops both like to climb up to it – best to get there by and restaurants. dawn for sensational views. Thought by some to be where Adam first set foot on earth, while the huge footprint is supposedly either that of the Buddha or of St Thomas the Apostle.
i
ESSENTIAL INFORMATION Capital: Colombo Currency: Sri Lankan Rupee Airlines: Sri Lankan Airlines Point of Entry: Colombo Flying time: 10 hrs 45 mins Time zone: GMT +4½hrs Combine with: India, Maldives Visa: Required – can be obtained on arrival Best time to visit The best time to visit the west, south coast and hill country is December to March, with the east coast best from May to September. Monsoons bring rain to the south, west and central regions from May to August; and to the north and east from October to January.
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WHAT TO SEE AND DO – Explore the streets of Colombo – View Kandy’s Temple of the Tooth – Climb Sigiriya Rock – Go on safari in the Yala National Park – Visit a tea plantation – Relax on the beaches of Bentota
INDIA
•Anuradhapura Sigiriya
• •Polonnaruwa
SRI LANKA
•Kandy
•Negombo
Colombo Adams Peak
LACCADIVE SEA
Wadduwa
•
Bentota
•
••
•Arugam
•Bogawantalawa Yala National Park
Sinharaja Forest Reserve
Galle Unawatuna 30 ml 60 km
•
•Nuwara Eliya
•Tangalle
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Our hotels in Sri Lanka Colombo
Sigiriya
Kandy
Nuwara Eliya
TINTAGEL COLOMBO
JETWING VIL UYANA
THE KANDY HOUSE
CEYLON TEA TRAILS
Located on Rosmead Place, this boutique property could not be more aptly placed in the city’s smartest neighbourhood. Once home to a former Prime Minister, the ten spacious suites provide peace and tranquillity after a day’s sightseeing or shopping. Each suite has either a private courtyard, balcony or lounge and is as spacious as it is comfortable. – I deal location for exploring – Alfresco dining – Swimming pool ,gym and spa – Complimentary WiFi
In the heartland of Sri Lanka’s cultural triangle close to the great rock fortress of Sigiriya and the amazing painted caves of Dambulla, high on stilts above the emerald paddy fields or hidden in the surrounding jungle are the 25 rustic retreats that comprise Vil Uyana. No luxury is spared, from air-conditioning to private verandah, while some rooms have their own plunge pool. – Cultural excursions organised – Infinity swimming pool – Hiking, biking and walking – Ayurvedic spa and yoga
This is a wonderful 200 year old manor house close to the old capital of Kandy. Set in a six acre estate on a forested hillside, it provides welcome relief from the sightseeing which abounds in this area – temples, palaces & fortresses. This boutique hotel has just eight rooms which are all spacious and comfortable and is a wonderfully relaxing retreat. –S wimming pool – I n-house masseur – Bicycles available – Picnics can be organised
Right in the heart of the Golden Valley of Tea in central Sri Lanka are four colonial-era tea planters’ spacious and comfortable bungalows. It is like staying in a private home but with your own staff, for each bungalow has a manager, a butler and a chef as well as support staff, so every need of the discerning traveller is catered for. – Spectacular views – Traditional tea trail treks – Tennis and croquet – Special spa treatments and baths
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Galle AMANGALLA
Elegant, historic and luxurious are the words to describe this beautiful boutique hotel set within the ramparts of the 17th century Galle Fort. High ceilings, overhead fans, cooling verandahs and a 200 year old garden all add up to what is the most desirable hotel in the neighbourhood. Accommodation is in a choice of chambers, suites and rooms as well as in a two-storey garden house for extra privacy. – Swimming pool – Spa with sauna and steam rooms – Library – Excursions to local villages and temples
Tangalle THE FORTRESS RESORT & SPA
With elements of Dutch and Portuguese architecture this 53 room hotel is styled after Galle’s famed Fort, with everything inside the latest in luxury and comfort. Next to the beach, the resort also boasts lavish gardens dotted with hammocks and day beds and a free form swimming pool. – 7ft x 7ft super king-size beds – Yoga pavilion, spa and meditation area – Turtle conservation programme – Fitness centre
AMANWELLA
Amangalla’s sister property is a beachfront hideaway close to the seaside town of Tangalle which consists of 30 chic suites, all decorated in natural materials in neutral shades. Edged on one side by the ocean and approached through a coconut grove it is a picture perfect resort. The suites all have a private courtyard and a plunge pool while the resort has a large infinity pool flanked by two spacious sundecks. – Snorkelling and surfing – Whale watching in season – Beach club – Library and spa
Wadduwa REEF VILLA AND SPA
On the south west coast of the island just 40 minutes drive from Colombo, this seven suite resort is a real hedonist’s hideaway. Each palatial suite is named after a Sri Lankan flower, is filled with colonial antiques, has high ceilings and very modern bathrooms. The resort is dotted with lily ponds and it is cooled by swaying palm trees. – Four-poster beds – Swimming pool & tennis court – Cultural visits – Spa and yoga
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Our itineraries in Sri Lanka
•
Sigiriya
• •Nuwara Eliya
Kandy
Colombo
SRI LANKA
•
Hikkaduwa
Galle•
For such a small island Sri Lanka has much to offer and to ensure you make the most of your visit Cleveland Collection has a selection of tours on offer. From wildlife sanctuaries to rainforests, an elephant orphanage to tea plantations and from Buddhist temples to magnificent forts and fortresses and more UNESCO World Heritage Sites than you could imagine, this is a country rich in attractions.
•Yala
CLASSIC SRI LANKA
An in-depth itinerary for those wishing to explore the major cultural highlights & sights of this beautiful country. From the wonders of Sigiriya, Dambulla & Kandy, to the attractions of Nuwara Eliya & Galle, a private vehicle with driver/guide is included throughout, allowing the flexibility and luxury of also being able to see some of the lesserknown areas. Day 1: UK departure Overnight flight to Colombo. Day 2: Colombo Enjoy an afternoon of city sightseeing and stay overnight at The Park Street Hotel. (BB) Day 3: Colombo – Yapahuwa – Sigiriya Travel to Yapahuwa, one of the capitals of medieval Sri Lanka, and onward to Sigiriya to stay for five nights at Jetwing Vil Uyana. (BB) Day 4: Anuradhapura & Mihintale Visit the famous preserved ruins of Anuradhapura, one of the oldest continuously-inhabited cities in the world and one of the eight World Heritage Sites of Sri Lanka. In the afternoon travel to Mihintale, an important Buddhist pilgrimage site. (BB) Day 5: Habarana & Polonnaruwa Enjoy an elephant back safari at Habarana before heading off to the well-preserved remains of the archaeological city of Polonnaruwa. (BB) Day 6: Ritigala Visit the Buddhist monastery of Ritigala, which dates back to the 1st Century BC, and where there also are over 70 caves which were used as dwellings by the earliest inhabitants of Sri Lanka. (BB) Day 7: Hiriwadunna Climb the 5th century Sigiriya Rock Fortress, the country’s most memorable single attraction. Enjoy a traditional village visit in the afternoon, including a bullock cart ride, cookery demonstration and typical curry & rice lunch. (BB) Day 8: Sigiriya – Dambulla – Matale – Kandy Visit the most impressive of cave temples at Dambulla before viewing the spice garden at Matale and enjoying a massage. Continue to Kandy to stay for three nights at The Kandy House. (BB) Day 9: Pinnawela Start the day with a visit to Sri Lanka’s most famous tourist attraction – the elephant orphanage at Pinnawela. Enjoy watching them feed and bathe before returning to Kandy for a tour of the city. (BB) Day 10: Three Temples & Peradeniya Visit the three temples of Gadaladeniya, Lankathilaka and Embekke in the morning and continue after lunch to the Royal Botanical Gardens at Peradeniya, renowned for their collection of over 300 varieties of orchids, as well as spices, medicinal plants and palm trees. (BB) Day 11: Kandy – Nuwara Eliya Travel on the Expo Rail train to Nanu Oya and
continue by road to Nuwara Eliya, or ‘Little England’ as it is affectionately known, to stay for two nights at Ceylon Tea Trails. (FB) Day 12: Nuwara Eliya Spend a day at leisure at the hotel or venture out with private driver. (FB) Day 13: Nuwara Eliya – Buduruwagala – Yala Visit Buduruwagala – ‘the rock with the statue of Buddha’ – now considered the tallest in the world, before continuing to the Yala National Park to enjoy a jeep safari and to stay overnight at Chaaya Wild Yala. (BB) Day 14: Yala – Galle – Hikkaduwa Visit a monastery en-route to Galle and enjoy a city tour before staying for two nights at the Aditya Hotel Resort. (BB) Day 15: Hikkaduwa Day at leisure to relax on the beach. (BB) Day 16: Departure Travel to Colombo and depart on overnight flight to the UK, arriving the following morning. Cost from £2,845 per person, based on two sharing
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• •Dambulla
•
Sigiriya
Pinnawela
•
Colombo
•Kandy SRI LANKA
•
Hikkaduwa
HIGHLIGHTS OF SRI LANKA
A wonderful introduction to this very special island with its forts & palaces, temples & caves, and elephants & Buddhas. A private tour of Sri Lanka’s cultural highlights is combined with a beach stay to create the perfect taster for future return trips. Day 1: UK departure Overnight flight to Colombo. Day 2: Colombo Enjoy an afternoon of city sightseeing and stay overnight at The Park Street Hotel. (BB) Day 3: Colombo – Pinnawala – Sigiriya Travel to the famous elephant orphanage conservation programme at Pinnawala to watch the little jumbos being fed and bathed in the nearby river before continuing onto Sigiriya to stay for two nights at Jetwing Vil Uyana. (HB) Day 4: Sigiriya Climb the 5th century citadel of Sigiriya, a fortified city with moats, ramparts and gardens – a must see for any visitor to Sri Lanka, where it is considered the 8th wonder of the world. Enjoy an afternoon at leisure or take an optional excursion to the ruins at Polonnaruwa. (HB) Day 5: Sigiriya – Dambulla – Kandy Journey to Dambulla to view the cave temples adorned with hundreds of rock paintings of Buddha and many kings and deities, and continue onward to Kandy. Visit the Temple of the Tooth, the third holiest Buddhist site in the world, before staying for two nights at The Kandy House. (HB) Day 6: Kandy Start the day with a city tour of Kandy, enjoying free time after this to wander around soaking up the atmosphere. This evening enjoy a Kandyan cultural dance performance. (HB) Days 7&8: Hikkaduwa Continue onward to the small beach resort of Hikkaduwa for two days of relaxation by the beach. Stay for two nights at the Aditya Hotel Resort. (BB) Day 9: Departure Travel to Colombo and depart on overnight flight to the UK, arriving the following morning. Cost from £1,995 per person, based on two sharing Beach extensions are also available to the Maldives
Sigiriya
•Kandy •Nuwara Eliya
Colombo
SRI LANKA
Galle•
•Udawalawa•
Yala
WONDERS & WILDLIFE
The perfect itinerary for those who want to see the main historic sites of the country but who also have a love of wildlife. Blending the best of both cultural and historical sites with the natural beauty and wildlife of the National Parks – the perfect combination. Day 1: UK departure Overnight flight to Colombo. Day 2: Colombo Stay overnight at the Casa Colombo. (BB) Day 3: Colombo – Pinnawala – Sigiriya Travel to experience the Pinnawala Elephant Orphanage, one of Sri Lanka’s most popular tourist attractions which currently houses more than 60 elephants. Continue onto Sigiriya to stay for three nights at Jetwing Vil Uyana. (BB) Day 4: Sigiriya Climb the 5th century Sigiriya Rock Fortress – the country’s most memorable single attraction, a remarkable archaeological site made unforgettable by its dramatic setting. In the evening enjoy a bird watching session. (BB) Day 4: Polonnaruwa & Minneriya The highlights today will be an elephant back safari at Habarana, visiting the ruined capital of Polonnaruwa, where the extensive remains offer a snapshot of medieval Sri Lanka, and a jeep ride in the Minneriya National Park. (BB) Day 5: Sigiriya – Dambulla – Kandy View the impressive statues and cave paintings of the Dambulla cave temples before visiting the spice garden at Matale and enjoying a massage. Continue to Kandy to stay for two nights at The Kandy House. (BB) Day 6: Udawatta Kele & Peradeniya Take a trip to the sanctuary of Udawatta Kele. This unique Forest Park sustains many eco systems, flora, fauna and wildlife. In the afternoon enjoy a visit to the Peradeniya, the Royal Botanical Gardens. (BB) Day 7: Kandy – Nuwara Eliya Travel on the Expo Rail train to Nanu Oya and continue by road to Nuwara Eliya, stopping off en-route at a tea plantation. Stay for two nights at Ceylon Tea Trails. (FB) Day 8: Horton Plains Visit Horton Plains National Park for a half day trekking experience. This protected area in the central highlands is covered by montage grassland and cloud forest. (FB) Day 9: Nuwara Eliya – Udawalawa Proceed to Udawalawa National Park to enjoy a jeep safari before staying overnight at Kalu’s Hideaway. (BB) Day 10: Udawalawa – Yala Depart for the Yala National Park, the country’s largest. Enjoy a luxury jeep safari in search of the Big 3 – leopards, sloth bears and elephants, although
crocodiles, jackals and many varieties of birds can also be spotted. Stay overnight at Chaaya Wild Yala. (BB) Day 11: Yala – Galle Visit a Buddhist monastery and enjoy a tour of historic Galle before staying for two nights at the Fortress Resort & Spa. (BB) Day 12: Galle Time to relax and explore this fascinating town. (BB) Day 13: Departure Travel to Colombo and depart on overnight flight to the UK, arriving the following morning. Cost from £2,655 per person, based on two sharing
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Weddings and Honeymoons
At Cleveland Collection we will help you plan the most romantic, idyllic and unforgettable day to remember. More and more couples are choosing to marry abroad in tropical and exotic surroundings. Some choose a deserted island, while others opt for a romantic beach at sunset, or a location overlooking a favourite monument, temple, lake or mountain. Some couples want to plight their troth alone while others want to be surrounded by family and friends. Whatever choice you make we are here to help you. Our experienced wedding co-ordinators have arranged for couples to marry all over the world and are here to lend their expertise to you. WEDDINGS
We can arrange your wedding in: India Indonesia Malaysia Singapore Sri Lanka Thailand We can sort out all your official documents, organise the registrar or church and take the worry out of all your pre-wedding plans. With our experience we can organise everything from flowers to wedding cakes to witnesses – we can even find you a designer or a dress maker if you have not made up your mind what to wear. Of course we make all your travel arrangements and look after those of your family and friends, as well as helping them choose where to stay and holiday either before or after the happy event. RENEWING YOUR VOWS
Another experience growing in popularity is couples wishing to renew their vows in some special location. Sometimes it may be returning to their honeymoon resort, for others it may be a trip into the unknown. The Cleveland Collection’s wedding experts can help you choose the place and help sort out a ceremony especially for you.
HONEYMOONS
Whether you choose to remain in the same place that you married or to travel onwards for your honeymoon we can organise and help. For if there is one holiday that really has to be idyllic, it’s a honeymoon. Our specialists offer a stunning choice of locations, from unspoilt beaches, tropical islands, romantic fort palaces, to stylish hotels and exquisite hideaways, all personalised to create the most important and memorable holiday you will ever take. Upgrades and romantic surprises are the norm, from champagne and flowers and secluded suites, to a couple’s massage or a sunset cruise for two. Whether you want to stay on a tiny secluded island, take a cultural tour or learn to scuba-dive, enjoy the bustle of a glamorous city location or even try a cookery course – we know the places and the locations where all of this is possible. WEDDING LIST
In response to requests and enquiries from relatives and friends of the happy couple Cleveland Collection has developed a flexible wedding gift concept. While your personal specialist travel consultant works closely with you to arrange your ideal honeymoon, we then compile a list containing elements of the honeymoon that friends and family can purchase or contribute to as a wedding gift. The concept has been received with resounding success as the couple enjoys the benefit of additional resources and activities that they might otherwise not have been able to include/afford. Guests enjoy a little insight into your honeymoon, appreciate the convenience of the wedding gift system, and are truly excited about giving an experience instead of an object. The wedding list is simple. Let your friends and family know that your wedding list is held with Cleveland Collection. You can do this either on your invitations, by email or, if you wish, we can send out a mailing on your behalf. You decide with your dedicated wedding consultant what you want on your list, and each guest can contribute accordingly. Honeymooners pay the balance of their holiday 8 weeks prior to departure, but the wedding list remains open right up to the wedding date, protecting the couple from disappointment and ensuring no pressure about payment deadlines for your guests.
The couple receives regular updates of the wedding All we ask is that you give us sufficient time to organise list. On return from honeymoon, an updated list the ceremony of your dreams – and we will ensure is sent to the newly-weds, making it easy to send you will have the happiest of worry-free weddings. thank-you's.
PHOTOGRAPH: ANDREA POHLMAN
Cleveland Collection Asia 15
16 Cleveland Collection Asia
Booking Conditions All reservations are made with Cleveland Travel Limited trading as Cleveland Collection, a company registered in England under company number 2797491. In the following conditions the term company means Cleveland Travel Limited trading as Cleveland Collection, and the term customer means the person signing the booking form and all other persons on whose behalf he or she signs it. Consumer protection All holidays and flights in this brochure are ATOL protected, since we hold an Air Travel Organisers Licence granted by the Civil Aviation Authority. Our ATOL number is ATOL3384. For further information visit the ATOL website at www.atol.org.uk. The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under the Package Travel, Package Holidays and Package Tours Regulations 1992 for Cleveland Travel, and in the event of their insolvency, protection is provided for the following: 1. non-flight packages commencing in and returning to the UK; 2. non-flight packages commencing and returning to a country other than the UK; and 3. flight inclusive packages that commence outside of the UK, which are sold to customers outside of the UK. 1, 2 and 3 provides for a refund in the event you have not yet travelled. 1 and 3 provides for repatriation. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Cleveland Travel. 1. BOOKING YOUR HOLIDAY To make a holiday booking the customer should complete, sign and send in a booking form with a deposit of 20% of the holiday cost requested or the full amount if the booking is made within ten weeks of departure. The booking is accepted and the contract made when the company issues a confirmation invoice, which is usually within twenty four hours of receiving the booking form. Please note that on some occasions more than 20% deposit may be required. 2. PAYMENTS Payment of all confirmation invoices must reach the company not later than ten weeks prior to departure. 3. AMENDMENTS AND CANCELLATION (i)Amendments The company will make every effort to assist you if you wish to alter your arrangements. Requests for an amendment must be in writing, signed by the signatory of the booking form. If the Company is successful in making your requested amendment then you must pay an amendment charge of £50.00 per booking. If the Company is not successful then there will be no charge. (ii) Cancellations All cancellations must be advised in writing, signed by the signatory of the booking form. Cancellations are effective on the day that they are received by the Company. Recorded delivery is strongly recommended. The following Cancellation charges (together with holiday insurance premium) will be payable, depending on the number of days prior to departure the company receives your notice of cancellation. Days prior to departure date when written advice of cancellation received
Percentage of total holiday cost
More than 70 days 69 to 42 days 41 to 29 days 28 to 15 days 14 days
Loss of deposit 30% of total holiday cost 75% of total holiday cost 90% of total holiday cost 100% of total holiday cost
(iii) Amendments by the company After the confirmation invoice has been issued, the Company makes every effort to operate all holidays as confirmed. In very rare circumstances, the company may have to modify your holiday before you depart. If the modification is significant the Company will notify you as soon as practically possible and you will be entitled to one of the following options as chosen by the Company:(a) take a substitute package of equivalent quality at no extra cost to you; or (b) take a substitute package of lower quality and recover from the company the difference in value between the original arrangements and the new ones; or (c) have repaid to you as soon as possible all monies paid by you under the contract, where upon your holiday arrangements will be cancelled. In addition, if the Company has to modify your holiday it will pay you compensation for non-performance of the contract (see table below for levels of compensation), if this is for any reason other than ‘force majeure’ (see opposite).
Days prior to departure date when notification of change is sent
Minimum compensation per person
More than 42 days 21 to 42 days prior 15 to 20 days prior 0 to 14 days prior
£10.00 £20.00 £25.00 £30.00
‘Force majeure’ means unusual and unforeseeable circumstances beyond the Company’s control, the consequence of which neither the Company nor its suppliers could avoid even if all due care had been exercised. This may include, but is not limited to, war, threat of war, riot, civil strife, terrorist activity (actual or threatened), industrial dispute, technical problems with transport, machinery or equipment, power failure, natural or nuclear disaster, fire, flood, drought, adverse weather conditions and level of water in rivers. If the Company becomes unable to provide a significant proportion of your holiday after it has commenced, suitable alternative arrangements will be made for you at no extra charge to you or, alternatively, you will be returned to you point of departure and given a pro rata refund for ground arrangements not received. You may also in such circumstances be entitled to compensation by the Company in accordance with the table above. (iv) Cancellation by the Company If you fail to pay the balance of the holiday price at least 10 weeks (70 days) before departure, the Company will treat your booking as cancelled and levy the cancellation charge as set out in paragraph 3(ii) above. If the Company is obliged to cancel your holiday in any other circumstances before departure, the Company will use its best endeavours to offer alternative arrangements at no extra cost to you, or offer a substitute package of lower quality and you may recover from the Company the difference in cost, or have repaid to you as soon as possible all monies paid by you. In addition, unless the cancellation has been caused by force majeure the Company will pay you compensation as set out in paragraph 3(ii). (v) The Company Liability (i) We accept responsibility for ensuring that your travel arrangements, which you booked with us are supplied as described in our printed material and the services offered reach a reasonable standard. If any part is not provided as promised, we will pay you the appropriate compensation if this has affected the enjoyment of your travel arrangements. (ii) We accept responsibility for death, injury or illness caused by the negligent acts and/or omissions of our employees, agents and suppliers, whilst acting within the scope of/or in the course of their employment in the provision of your travel arrangements. We will accordingly pay to you such damages as might have been awarded in such circumstances under English law. (iii) I n respect of the services provided by air or sea carriers, our liability in all cases shall be limited in the manner provided by international conventions and conditions of carriage of our suppliers. Copies of these conventions and, conditions of carriage are available on request. Operational decisions may be taken by air or sea carriers and, airports and ferry terminals resulting in delays, diversions or re-scheduling, over which our company has no control. When such changes are made, our Company will endeavour to minimise any inconvenience. (vi) I f you have a problem If you have a problem during your holiday, please inform the relevant supplier (e.g., hotel) and our local representative immediately, who will endeavour to put things right. Not only may prompt action enable you to enjoy your holiday, but it is also a legal requirement, the omission of which can substantially affect your rights against our company. If it is not possible to make the complaint to the appropriate organisation at the time, you should make contact with our company, so that our company can endeavour to resolve it. However, should a problem remain unsolved, a complaint should be made in writing to our company office manager within thirty days of your return. Please note we do not use an approved provider to resolve disputes. (vii) Our company price policy Our suggested itineraries are prepared many months before the start of your holiday and the prices quoted in them are for your guidance only. If at the time of booking the price has changed from that shown in our suggested itineraries, you will be told of the revised price applicable to the travel arrangements before you commit yourself. Cleveland Travel Ltd trading as Cleveland Collection. Registered in England and Wales No. 2797491. VAT Registration No. 626 085
Tel: 020 7843 3597 Email: info@healingholidays.co.uk www.healingholidays.co.uk
Tel: 020 7843 3531 Email: info@clevelandcollection.co.uk www.clevelandcollection.co.uk
Tel: 020 7843 3500 Email: info@africatravel.co.uk www.africatravel.co.uk