National Conference on Trusteeship --- FULL PROGRAM

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AGB National Conference on Trusteeship April 21-23, 2013 Hyatt Regency San Francisco

Floor Plan Hyatt Regency San Francisco

WELCOME TO AGB’S 2013 NATIONAL CONFERENCE ON TRUSTEESHIP,

the only national gathering designed specifically for higher education boards and institution leaders. We will focus on governance-related issues and provide opportunities to learn best practices, find out how other boards are addressing challenges, hear provocative talks by internationally recognized thought leaders, and engage with board members and leaders from across higher education. You will examine the evolving issues of technology, institutional financial aid, and educational quality; hear new ideas on global trends in higher education and the changing academic workforce; and have the opportunity to discuss challenges particular to your institution’s sector in facilitated discussions among board members and institution leaders. This year, we will look at the big ideas and emerging trends that are transforming higher education and the responsibility of governing boards, together with institution heads, to lead that change.

Sincerely,

Richard D. Legon President, AGB

The Hon. Jim E. Geringer Chair, Board of Directors, AGB Chair, Western Governors University Former Governor, Wyoming

NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

Thank you for joining us, and thank you for your service to higher education. We look forward to visiting with you during the conference, and we hope that you will take advantage of the special location of this year’s meeting. The sights of San Francisco are easily accessible from the conference venue.

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CONFERENCE SCHEDULE APRIL 19-21

SUNDAY, APRIL 21

MONDAY, APRIL 22

12:00 pm Friday to 12:15 pm Sunday

8:30-11:30 am 12:30-3:30 pm

7:00-8:45 am

7:00-8:45 am

Workshop for Board Professionals

Preconference Workshops

Breakfast and Idea Exchange

Breakfast and Idea Exchange

3:15-4:15 pm

9:00-10:15 am

9:00-10:30 am

Opening Entertainment

Plenary Session

Plenary Session

4:15-6:15 pm

10:45 am-12:00 pm

10:45 am-12:00 pm

Welcome and Opening Plenary

Concurrent Sessions

Concurrent Sessions

12:00-12:45 pm

12:00 pm

6:15-7:15 pm

Luncheon

Conference Concludes

1:00-1:45 pm

12:00-4:30 pm

Plenary Session

Post-Conference International Working Group

SATURDAY, APRIL 20 8:30-11:30 am 1:30-4:30 pm

Preconference Workshops 8:00 am-6:15 pm

International Working Group

Opening Reception

2:00-3:15 pm

Concurrent Sessions

TUESDAY, APRIL 23

3:15-3:30 pm

Dessert Break 3:30-5:00 pm

Institutional Peer Sessions by Sector 3:30-5:00 pm

AGB Consulting Conversations

RESOURCES APRIL 19

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ZOO\ MYWW_XS^c By registering for the AGB National Conference on Trusteeship, you give permission for the use of your likeness in AGB print, online, and video-based marketing materials, as well as other publications.

The 2013 National Conference on Trusteeship has a conference app for your smartphone or tablet! The free app allows you to create your own schedule, view speakers and attendees, and access other useful information at \RXU ´QJHUWLSV 6FDQ WKH 45 FRGH above to be directed to the app VWRUH RU JR WR http://agbnc2013. crowdcompass.com/apps XVLQJ \RXU VPDUWSKRQH RU WDEOHW We will also update the app WKURXJKRXW WKH PHHWLQJ

APRIL 19-21 12:00 pm Friday to 12:15 pm Sunday Workshop for Board Professionals Build on your expertise, enhance your understanding of governance, and strengthen your role as a board professional. Plenary sessions will focus on engaging the board in strategic thinking and long-range planning, and the roles of the board and board professional in avoiding and navigating crises. Choose from dozens of breakfast roundtable and concurrent session topics, including: trustee life cycles, understanding shared governance, writing a board manual, board portals, legal risks, the work of the finance committee, board minutes, the paperless office, tools for more effective boards, presidential search and transition, board evaluations, iPads in boardrooms, reporting to multiple bosses, and much more. Also available: a boot camp on essential skills for board professionals and a three-part session on the board professional as strategic advisor.

This workshop is open to board professionals in higher education—those who serve boards in roles such as assistant to the president, general counsel, secretary of the college, assistant secretary of the board, vice president, and chief of staff. Your registration fee includes events on Friday, breakfast and lunch on Saturday, and breakfast on Sunday. FACULTY

Behh_[ Aob[, assistant secretary and executive assistant to the president, Rollins College; chair, BP Program Committee ?h[d[ 8_hh[bb, university secretary, Western University; vice chair, BP Program Committee

With special thanks to

Arts Palace of Fine

Japanese Tea Ga rden, Golden Gate Park

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Jill Derby AGB Consultant

Wharf Fisherman’s

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Preconference Workshops April 19-21, 2013 Hyatt Regency San Francisco

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SATURDAY, APRIL 20

1:30-4:30 pm

8:30-11:30 am

Leadership Strategies for Board Chairs of Independent Colleges and Universities* For incoming, new, and experienced board chairs. Learn successful strategies for leading the governing board; developing, motivating, and evaluating members of the board; working with the president; making board work relevant and rewarding; and managing “hot topics” —all while balancing the competing demands that are fundamental to this role. Share with other board chairs the challenges that concern you most and solutions that have worked for you. Reception for board chairs Saturday evening included.

Successful Fundraising: What Trustees and Presidents Need to Know* How can the president and the board work together to ensure that your institution has an effective, efficient, and successful fundraising program? What is needed from each in terms of mutual expectations? The workshop will cover prospect identification, cultivation, and solicitation, as well as the special responsibilities of the board and president; what you need to know about major gifts, planned gifts, and capital campaigns; the influence of the stock market; the structure of the development office; and much more.

SPEAKERS SPEAKERS

FWjh_Y_W @WYaied, executive director for college and foundation partnerships, Fullbridge Program @Wc[i B$ BWd_[h" @h$, consultant, AGB Search and AGB Consulting Recommended Reading Securing the Future: A Fundraising Guide for Boards of Independent Colleges and Universities Available at the AGB Bookstore in the Grand Ballroom Foyer.

Leadership Strategies for Board Chairs of Public Colleges and Universities* For incoming, new, and experienced board chairs. Examine the distinctive work of public governing boards and strategies for assessing leadership without micromanaging; working successfully with the president; making the agenda relevant and interesting; managing “hot topics” as well as difficult trustees; what you should expect of the president and what the president should expect of you; and leading the board to excellence. Reception for board chairs Saturday evening included. SPEAKERS

@_bb :[hXo, former board chair, Nevada Board of Regents; consultant, AGB Consulting J^ecWi 9$ C[h[Z_j^, former commissioner of higher education for Mississippi University System; senior fellow, Ingram Center for Public Trusteeship and Governance; consultant, AGB Consulting

SPEAKERS

@Wc_[ F$ <[hhWh[, senior vice president, AGB; principal, AGB Search J^ecWi A$ >oWjj, partner, Dentons; senior fellow, AGB

Recommended Reading Presidential Search: An Overview for Board Members

With special thanks to

8:00 am-6:15 pm Preconference International Working Group Participation by invitation only. Pre-registration required. See schedule on page 22.

A Complete Guide to Presidential Search for Universities and Colleges Available at the AGB Bookstore in the Grand Ballroom Foyer.

* This session features an expert from AGB Consulting.

NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

Presidential Search and Transition: Finding the Right Talent The wave of leadership transitions that has been anticipated for many years has begun. Learn best practices for a successful search, including establishing a search committee and developing its charge, selecting a firm (or deciding not to), managing the steps in the search process, negotiating terms of employment, ensuring a smooth transition, and avoiding search disasters. This interactive workshop will focus on the roles of the board and search committee throughout the process.

8hoWdj 9kh[jed, president emeritus, Elmhurst College; consultant, AGB Consulting Oledd[ H$ @WYaied, past chair and life trustee, Spelman College; trustee, Simmons College; vice chair, board of directors, AGB

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SATURDAY, APRIL 20 1:30-4:30 pm

8:30-11:30 am

Presidential Assessment: Helping Presidents to Succeed* In the 2011 AGB Survey of Higher Education Governance, 90 percent of boards reported conducting annual presidential assessments. However, only 50 percent reported conducting comprehensive presidential assessments, down from 59 percent in 2009. This session will cover principles and best practices in annual and comprehensive presidential assessment from the experiences not only of faculty leaders, but also participants. Learn how to tailor your presidential assessment program to your institution. SPEAKERS

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

H_jW 8ehdij[_d, president emerita, Rollins College; member, board of directors, AGB A[dd[j^ 7$ 8kpp I^Wm, chancellor emeritus and University Professor, Syracuse University; consultant, AGB Consulting

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SUNDAY, APRIL 21

Finance 101: Financial Literacy for Board Members* As the stewards of the institution, board members have the responsibility to protect the institution’s financial assets and health. An important element of this charge is understanding basic terms and concepts that underlie the institution’s financial strategy, reporting, and analysis. This session will provide a jargon-free overview of higher education finance and discuss best practices for board members to use during meetings. Learn the fundamental questions each board member should be asking of the administration to ensure the board is meeting its fiduciary obligation.

Strengthening the Board through the Governance Committee: Recruiting Board Members, Assessing Board Performance, and Getting the Most from Board Members* The governance committee (a new-and-improved committee on trustees) shapes and enhances the performance of the board by identifying needed talent, orienting new members, providing continuing education, assessing individual and board performance, planning for leadership succession, and inspiring and rewarding service. It’s also the board’s central resource for best practices, knowledge, inspiration, and innovation to drive, develop, and sustain the board’s policies and practices at the highest levels of governance excellence. Learn the tools for transforming a good board into a great board and how to successfully engage board members in that work. SPEAKERS

IkiWd M^[Wbb[h @e^dijed, executive vice president and chief operating officer, AGB @Wc[i B$ BWd_[h" @h$, consultant, AGB Search and AGB Consulting

Recommended Reading The Governance Committee: Independent Institutions Available at the AGB Bookstore in the Grand Ballroom Foyer.

SPEAKER

A[dj @e^d 9^WXejWh, president, Guilford College; consultant, AGB Consulting With special thanks to

Recommended Reading Understanding Financial Statements Available at the AGB Bookstore in the Grand Ballroom Foyer.

* This session features an expert from AGB Consulting.

Workshop for New Board Members: Hitting One’s Stride Quickly* This essential session for all new board members helps attendees learn the full range of trustee responsibilities. Using small-group discussions, case studies, and Q&A sessions, this seminar will address standards for best practice, with a deep dive into accountability and finance. Participants will receive AGB’s primer, Effective Governing Boards, at the seminar. Needs of trustees from public and independent institutions will be addressed. SPEAKERS

A[dj @e^d 9^WXejWh, president, Guilford College; consultant, AGB Consulting 7bl_d @$ IY^[nd_Z[h, former chancellor, Winston-Salem State University; consultant, AGB Consulting

ª CONTINUED

SUNDAY, APRIL 21 8:30-11:30 am Leading Change* When do boards need to step up and lead change at the institutions and university systems they govern? What value can board members add to the change process? How can boards contribute to institutional change by collaborating with their chief executive but not usurping his or her role or descending into micromanagement? Calling on lessons learned by the author of AGB’s Leading Change: How Boards and Presidents Build Exceptional Academic Institutions, this interactive workshop will engage participants in these and other questions.

fast-paced world. This session will offer an opportunity to share best practices and discuss potential solutions that may be customized to each institution. SPEAKERS

Bod JheZW^b 9^odem[j^, board chair, Moravian College ;$8$ M_bied, chairman emeritus, St. Lawrence University; consultant, AGB Consulting Recommended Reading The Effective Committee Series Purchase the entire Effective Committees Toolkit—10 titles in all! Available at the AGB Bookstore in the Grand Ballroom Foyer.

SPEAKER

J[hh[dY[ CWYJW]]Whj, former chancellor, Minnesota State University System and University of Maine System; consultant, AGB Consulting 8:00 am-12:00 pm Governance Challenges Confronting HBCU Boards and Presidents: Financial Stress, Competition, and Mission Relevance The work of governance is important. As the environment changes for all types of institutions, their missions and contexts matter, defining challenges and shaping opportunities. Join us for a workshop with John Brown, Rick Legon, and Joyce Roché as they engage trustees, administrators, and board professionals to explore the governance implications of financial stress, competition, and mission relevance. Complimentary for those registered for NCT. SPEAKERS

Board Structure (or Restructuring) and the Effective Use of Its Committees* Boards and their committees can get stuck in the past. As the higher education environment continues to change, and in some dramatic ways, to what extent is your board structured to govern effectively? How effective are its committees, the place where boards do the bulk of their work? Boards must align their structures and committees with strategic priorities to best fit the needs of the institution while remaining true to bylaw intent and demonstrating a nimbleness that is required in today’s

SPEAKERS

9Wheb 9Whjmh_]^j, president emerita, Kent State University; commissioner, Knight Commission on Intercollegiate Athletics; consultant, AGB Consulting @[hho <Whb[o, president, Washburn University :[dd_i >ebjiY^d[_Z[h, president, DePaul University ;_b[[d M_bied-Eo[bWhWd, president, Kalamazoo College Recommended Reading Assessing Presidential Effectiveness: A Guide for College and University Boards Available at the AGB Bookstore in the Grand Ballroom Foyer.

* This session features an expert from AGB Consulting.

NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

@e^d 8hemd, acting executive director, White House Initiative on HBCUs H_Y^WhZ :$ B[]ed, president, AGB @eoY[ HeY^ , board chair, Dillard University; member, board of directors, AGB

New Presidents Seminar: Working Effectively with Your Board* At the heart of a successful presidency is a successful relationship between the board and the president. The comfort of a honeymoon period can mean that new presidents do not adequately invest the necessary time and energy developing their working relationship with the board. Yet, it is imperative for new presidents to work smartly with their boards. This half-day set of conversations directed to presidents in the first three years on the job focuses on the key issues to which new presidents need to give appropriate attention. Participants are invited to join us for lunch and to participate in the afternoon presidential working group sessions. Complimentary for those registered for NCT. Lunch is included.

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SUNDAY, APRIL 21 12:00-3:30 pm Presidents and Governance Open to all presidents (including new presidents participating in the morning session) interested in strengthening governance, improving their boards, and addressing governance challenges and issues. This set of working groups will tackle the real work of governance. As the institution evolves, and the environment in which it operates presents new challenges and offers new opportunities, governance must keep pace. Developed in conjunction with presidents, this session provides opportunities to develop strategies for enhancing the board, avoiding key pitfalls, and developing the president-board partnership that is necessary to ensure a successful presidency. Complimentary for those registered for NCT. Lunch is included. Pre-registration required. Join your colleagues for a closed-door conversation about developing the board you need for today’s dynamic environment.

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

12:30-3:30 pm

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Sharing Governance: Balance of Influence Among Board, Faculty, and Administration Faculty, trustees, and administrators are often accused of speaking different languages, coming from different backgrounds, promoting different priorities, and having different understandings of their institutions. Yet, they share a common commitment to strengthening the institutions they serve. It is because of this shared responsibility for the institution’s future and well-being that these three stakeholders must interact successfully. This workshop focuses on strengthening the collective work through the sharing of governance with the aim of helping institutions advance their missions and deepen their impact. SPEAKERS

Ij[l[d 9$ 8W^bi, president, Augustana College 9Wj^o 7dd Jhem[h, research director, Collaborative on Academic Careers in Higher Education, Harvard Graduate School of Higher Education

Recommended Reading Effective Governing Boards (Public and Independent) Available at the AGB Bookstore in the Grand Ballroom Foyer.

* This session features an expert from AGB Consulting.

Ellen-Earle Chaffee AGB Consulting

Resolving Sticky Governance Issues* Recent high-profile events provide an impetus for boards to rethink their work, revisit current practices, and determine how to best address future challenges, anticipated and unforeseen. This session draws on the experience and wisdom of former trustees and campus leaders to explore how your institution and board can best respond to today’s pressing governance challenges, often attended to in the glare of the public spotlight. Beyond the day-to-day work of governance, how are boards handling the big issues? How are they not prepared to handle them? What can be done? SPEAKERS

;bb[d-;Whb[ 9^W\\[[, senior fellow, AGB; consultant, AGB Consulting J^ecWi Bed]_d, consultant, AGB Consulting With special thanks to

Using Metrics Effectively* Governing boards can make a substantial contribution to effective governance by helping to establish specific measures and indicators that monitor the institution’s or system’s performance. A good set of metrics provides data to assist the board in governing strategically. Cooperating in the process of developing and regularly reviewing dashboard indicators can help the board engage with the administration and keep institution or system priorities fresh in everyone’s mind. Understand how other boards (both public and independent) have effectively used metrics and dashboard indicators and outline effective metrics and strategies to use them in your own governance work. SPEAKERS

9boZ[ 7bb[d, regent, University of Minnesota; consultant, AGB Consulting @Wied H_l[hW, director of institutional research and assessment, Pitzer College BWkhW IaWdZ[hW JhecXb[o, president, Pitzer College

ª CONTINUED

SUNDAY, APRIL 21 12:30-3:30 pm Investment Outsourcing: A Guide for Boards Exploring New Approaches to Asset Management* Institutions are increasingly delegating investment decision making to discretionary investment advisors and outsource CIO services. While the use of outsourcing may provide benefits for institutions, the proliferation of different service models poses serious challenges for boards considering changes to their investment management processes. Outsourcing may also change the ways boards and investment committees fulfill their fiduciary responsibilities. This workshop provides an overview of the various types of outsource CIO or discretionary investment services available, detailed guidance on the RFP and selection process, manager oversight, due diligence, and cost considerations. The workshop will also discuss the implications of new investment models for governance practice and committee work.

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SPEAKER

:Wl_Z 8W^bcWdd, president and CEO emeritus, Ball State University Foundation; consultant, AGB Consulting

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Recommended Reading The Investment Committee Available at the AGB Bookstore in the Grand Ballroom Foyer.

SPEAKER

H_Y^WhZ IjW_ibe\\, founder and principal, rpkGROUP; consultant, AGB Consulting

* This session features an expert from AGB Consulting.

Join the online! conversation #AGB2013

NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

Aligning Money and Mission: Rethinking the Institution’s Business Model* Nearly all institutional leaders know that the times require a more strategic allocation of resources if institutions are to thrive. Colleges and universities will need to intentionally align their money with their mission. This approach, which we label strategic finance, is a comprehensive method to address that challenge. It begins with defining an institutional future that will sustain equilibrium between revenue and expense trends. Learn proven strategies to ensure that the board, president, and other officers are setting strategic direction, aligning all resources in that direction, monitoring progress, and making needed course corrections.

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DOWNLOAD AGB’S NCT APP

Alecia DeCoudreaux Mills College

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National Conference April 21-23, 2013 Hyatt Regency San Francisco

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SUNDAY, APRIL 21

MONDAY, APRIL 22

OPENING ENTERTAINMENT

BREAKFAST AND IDEA EXCHANGE

3:15-4:15 pm

7:00-8:45 am

GRAND BALLROOM (STREET LEVEL)

PACIFIC CONCOURSE FOYER (PACIFIC LEVEL) AND

We invite you to enjoy music performed by students of the San Francisco Conservatory of Music, the oldest conservatory in the American West.

SEACLIFF FOYER (BAY LEVEL)

With special thanks to

Promising Practices and Smart Ideas Join colleagues for breakfast and small-group conversations on today’s hot topics. See pages 19-21 for a complete list of topics and locations. Conversations begin at 7:30 am. PLENARY SESSION

WELCOME AND OPENING PLENARY

9:00-10:15 am

4:15-6:15 pm

GRAND BALLROOM (STREET LEVEL)

GRAND BALLROOM (STREET LEVEL)

Education for a Competitive Future AGB is pleased to welcome Robert Reich, one of the world’s leading thinkers about work and the economy. During his speech, Secretary Reich will focus on the subject of the nation’s economic competitiveness and what the trends in higher education will likely mean.

The Velocity and Trajectory of Change in Higher Education Boards are not only in the news these days, they are the news. They are newsworthy as they attempt to govern in a dynamic environment that expects, if not demands, change. Don’t effect enough change or fast enough, and institutions are in the headlines. Push for too much change, too quickly, or in the wrong direction, and boards, too, become news. Adding further visibility is the emphasis on change guided by a business-minded approach to change within the academy. This session focuses on the challenges facing boards as they try to manage the trajectories of their institutions and the velocity of change.

INTRODUCTION

J^[ >ed$ @_c ;$ =[h_d][h, chair, board of trustees, Western Governors University; former governor, Wyoming; chair, board of directors, AGB SPEAKER

HeX[hj H[_Y^, professor of public policy, University of California, Berkeley; former U.S. Secretary of Labor

INTRODUCTION

H_Y^WhZ :$ B[]ed, president, AGB SPEAKERS

MODERATOR

H_Y^WhZ 9^W_j, professor emeritus, Harvard Graduate School of Education s N. Anthony Cole y sit er iv Un s in Johns Hopk

Recommended Reading Leading Change: How Boards and Presidents Build Exceptional Academic Institutions Available at the AGB Bookstore in the Grand Ballroom Foyer. OPENING RECEPTION

6:15-7:15 pm ATRIUM (ATRIUM LOBBY LEVEL)

Richard Chait l of Education oo Sch Harvard Graduate

NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

HeX[hj 9Wh[j, president, University of Massachusetts D$ 7dj^edo 9eb[i, board vice chair, Johns Hopkins University 7b[Y_W 7$ :[9ekZh[Wkn, president, Mills College A[_j^ AhWY^, board chair, Purdue University

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ª CONTINUED

MONDAY, APRIL 22 CONCURRENT SESSIONS

10:45 am-12:00 pm PACIFIC N/O (PACIFIC LEVEL)

How is technology (finally) changing everything? (It is, isn’t it?) Technology has long promised to upend everything done in higher education. Commentators have argued that breakthroughs will change how we teach, what is taught, how students learn, and how higher education is paid for. Yet, to date, the realities of technology have rarely lived up to its promises. Are the tides turning? Is technology (finally) poised to change higher education? In what ways? With what benefits? And at what costs? What are the implications for technological breakthroughs, current and yet emerging? How can boards best prepare (if they really have to)? SPEAKERS

B[m_i :kdYWd, president, Rollins College @e^d >W[][h, president, Northern Arizona University 7d][b C[dZ[p, board member and chair of committee on technology, Lafayette College 9WdZWY[ J^_bb[, director, Open Learning Initiative (OLI), Carnegie Mellon University MODERATOR

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

A[dd[j^ 9Wi[o =h[[d, president, Campus Computing Project

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With special thanks to

SEACLIFF A/B/C/D (BAY LEVEL)

Understanding Institutional Aid: Guidance for Board Members For several reasons, institutional student aid has been growing steadily if not rapidly at public and independent institutions. The “discount rate”—institutional aid dollars as a share of gross tuition revenue—is rising. Awarded on the basis of financial need, for merit, or other reasons, institutional student aid requires a funding source: institutional revenues (primarily tuition dollars) and other dedicated revenues, such as private sources. In this time of heightened sensitivity to the cost and value of higher education, it is becoming clear that institutional student aid models must be examined. With funding from the Woodruff Foundation, AGB has partnered with the National Association of College and University Business Officers (NACUBO) on a project that will help inform board discussions about future institutional aid policies.

SPEAKERS

F^_bb_f :eeb_jjb[, executive vice president and chief operations officer, University of Redlands :Wl_Z C_b[i, board member, Iowa Board of Regents; member, board of directors, AGB I^_hb[o 7$ Ehj, associate provost and director, scholarships and student aid, University of North Carolina :[h[a Fh_Y[, associate project director, OMG Center for Collaborative Learning MODERATOR

H_Y^WhZ DelWa, senior vice president, programs and research, and executive director, Ingram Center for Public Trusteeship and Governance, AGB MARINA ROOM (BAY LEVEL)

The Board’s Role in Ensuring LGBT Inclusion This panel starts with the assumption that addressing issues of lesbian/gay/bisexual/transgender (LGBT) inclusion in the selection of board members and senior executives at colleges and universities is a critical component of 21st-century institutional success. Demographic changes make clear that as the next generation of leaders in higher education moves to assume responsibility for governance of colleges and universities, they will be more diverse in every way, including sexual orientation. The fact that 5 percent of voters in the recent presidential election self-identified in exit polls as LGBT perhaps offers a sense of the ramifications for higher education. Utilizing their personal experiences in different institutional settings, panelists will explore how boards can effectively engage the talents of LGBT alumni, community leaders, and academic professionals for the critical roles of board members and presidents. SPEAKERS

8[jio 8h_bb, trustee, Adler School of Professional Psychology C[b D[jp^Wcc[h, chancellor, Washington State University–Vancouver 9^Whb[i 7$ Meb\[, trustee, Stetson University MODERATOR

@[\\h[o 8$ JhWcc[bb, rector, College of William and Mary; member, board of directors, AGB

ª CONTINUED

MONDAY, APRIL 22 10:45 am-12:00 pm BAYVIEW A/B (BAY LEVEL)

The Board’s Role in the Oversight of Educational Quality and Student Learning* The continued call for higher education to be accountable for student learning has put academic quality on the forefront of strategic issues. But this issue, traditionally a prerogative of the faculty given little attention by the board, can be difficult to approach from a governance perspective. Yet effective board engagement regarding educational quality is imperative; it is a core fiduciary responsibility. This session frames the issues and challenges, including academic quality, productivity, student learning outcomes assessment, and effective relations with faculty and academic administrators.

LUNCHEON

12:00-12:45 pm ATRIUM (ATRIUM LOBBY LEVEL)

AGB thanks the TIAA-CREF Institute for its longstanding friendship and continuing support of strong higher education governance. PLENARY SESSION

1:00-1:45 pm GRAND BALLROOM (STREET LEVEL)

The Changing Economy: How It’s Reshaping the Board’s Role AGB is pleased to welcome Roger Ferguson, economist and former vice chairman of the board of governors of the Federal Reserve System. Dr. Ferguson will discuss the fiscal challenges and threats to higher education and what they could mean for the work of institution leaders and fiduciaries.

SPEAKERS

INTRODUCTION

:Wl_Z 7dZ[hied, president, St. Olaf College F[j[h ;m[bb, vice president, National Center for Higher Education Management Systems @[h[co >W[\d[h, provost and senior vice president for academic affairs, Rochester Institute of Technology C_Y^[bb[ BkY[he, chair, academic affairs committee, Metropolitan State University of Denver

@WYgk[b_d[ <$ MeeZi, trustee, Kent State University and Muskingum College; member, board of directors, AGB SPEAKER

He][h M$ <[h]kied" @h$, president and CEO, TIAA-CREF

MODERATOR

;bb[d-;Whb[ 9^W\\[[, senior fellow, AGB; consultant, AGB Consulting

Available at the AGB Bookstore in the Grand Ballroom Foyer.

David Ander so St. Olaf Col n lege

Roger W. Ferguson, Jr. TIAA-CREF

Join the online! conversation #AGB2013

* This session features an expert from AGB Consulting.

NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

Recommended Reading Making the Grade: How Boards Can Ensure Academic Quality (Second Edition)

13

ª CONTINUED

MONDAY, APRIL 22

GARDEN ROOM A/B (ATRIUM LOBBY LEVEL)

CONCURRENT SESSIONS

Athletics: The Board’s Role in Oversight* The heat map for institutional risk has a hot spot for intercollegiate athletics. The significance of managing risk as well as the financial investment of the institution in athletics programs demands informed board oversight. Yet AGB’s 2012 study, Trust, Accountability, and Integrity: Board Responsibilities for Intercollegiate Athletics, revealed a big gap between actual board practices and those recommended in AGB’s Statement on Board Responsibilities for Intercollegiate Athletics. Learn about the results of this recent study, supported by the Knight Commission on Intercollegiate Athletics, including AGB’s provocative recommended best practices. Copies of the study report will be provided.

2:00-3:15 pm BAYVIEW A/B (BAY LEVEL)

Is U.S. Higher Education Still the Best in the World? Global Trends in Higher Education Higher education is a global enterprise that is becoming increasingly competitive. Other countries are making renewed investments in their universities and actively recruiting not only international students, but also faculty. As other countries strengthen their systems of higher education, numerous questions emerge: What are the key global trends and issues? Where are the global hot spots for higher education? What does it all mean for U.S. colleges and universities? How worried should we be? SPEAKERS

@Wc[i <Wbbemi, national correspondent, The Atlantic; member, board of directors, AGB H[dk A^Wjeh, chancellor, University of Houston System @Wc_b IWbc_, former tertiary education coordinator, World Bank 7bbWd IY^e\_[bZ, director, Higher Education Consultancy Group MODERATOR

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

MODERATOR

H_Y^WhZ :$ B[]ed, president, AGB PACIFIC F (PACIFIC LEVEL)

F[j[h ;Ya[b, vice president, governance and leadership programs, AGB

14

SPEAKERS

9Wheb 9Whjmh_]^j, president emerita, Kent State University; commissioner, Knight Commission on Intercollegiate Athletics; consultant, AGB Consulting @e^d J$ 9Wij[[d ???, president emeritus, University of Virginia M_bb_Wc >kXXWhZ, board member and former chair, University of South Carolina

Renu Khator ston System Hou of sity Univer

Form 990 as a Governance Tool The Form 990 is one of the most comprehensive publicly available documents representing your institution. The IRS requests that this form be provided to the entire governing body, but do you use the document as a governance tool? What about the hundreds (yes, hundreds) of tax disclosures completed by your institution each year? Do you have visibility to the federal, international, and state reporting requirements? Is your institution in compliance? This session will highlight the “new normal” with respect to reporting and the questions a board or committee member should ask. We’ll also share benchmarking data leveraging Crowe’s proprietary software: the Crowe Tax Risk Assessment & Control Solution (C-TRAC®). SPEAKERS

=[hWbod >khZ, tax partner, Crowe Horwath 8WhXWhW >$ Cehh_i, tax director, Johns Hopkins University =[hWbZ @$ PkaWkYaWi, tax director, Emory University With special thanks to

Carol Cartwr Kent State Un ight iversity

* This session features an expert from AGB Consulting.

ª CONTINUED

MONDAY, APRIL 22 2:00-3:15 pm SEACLIFF A/B/C/D (BAY LEVEL)

The Impact of Fiscal Realities on Institutional Mission The fiscal pressures on institutions today are tremendous: cut expenses, provide expanded and better services, increase educational quality, be efficient, and offer more and different academic programs. Few institutions, if any, have the resources necessary to produce in the ways they envision. The realities facing boards and institutional leaders consist of a series of trade-offs about how best to deliver on their missions. The choices are often between competing expenditures that individually would contribute to the mission yet cannot be made without sacrifices. This session explores the experiences of institutions where boards have had to make difficult decisions.

Beverly Daniel Tatum Spelman College DESSERT BREAK

3:15-3:30 pm PACIFIC CONCOURSE (PACIFIC LEVEL)

AGB CONSULTING CONVERSATIONS

SPEAKERS

AWj[ F[m Wolters, board member, Grand Valley State University 9^Whb[i 8$ H[[Z, chancellor emeritus, California State University System 8[l[hbo :Wd_[b JWjkc, president, Spelman College MODERATOR

Bk_i <WkhW, board chair, University of La Verne

3:30-5:00 pm ATRIUM LOBBY (ATRIUM LOBBY LEVEL)

Have a pressing question? Seeking advice? Want to float potential ideas? Connect with AGB Consulting experts in person. Listen to their stories, learn from their time-tested strategies, and discover how they have helped hundreds of institutions envision and build successful futures. Conversations may be in groups, or you can schedule a one-on-one conversation in advance by visiting the AGB Consulting table in the Grand Ballroom Lobby or via the AGB Consulting section of the NCT App.

Recommended Reading Strategic Finance NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

Available at the AGB Bookstore in the Grand Ballroom Foyer.

15

ª CONTINUED

MONDAY, APRIL 22 INSTITUTIONAL PEER SESSIONS BY SECTOR

3:30-5:00 pm Join board members and administrators from similar institutions to discuss special governance challenges unique to your sector. Facilitated by knowledgeable individuals, these sessions are designed for free and open discussion. 1)

Public Universities with Stand-alone Boards

7)

Small Private Colleges PACIFIC L

David Sallee, president, William Jewell College; member, board of directors, National Association of Independent Colleges and Universities (NAICU) 8) Canadian Colleges and Universities PACIFIC M

Scott McAlpine, president, Douglas College Paul G. Wates, board chair, Douglas College

PACIFIC D

Charles M. Ambrose, president, University of Central Missouri 2)

Research Universities PACIFIC F

Robert W. Kustra, president, Boise State University 3)

Proprietary Institutions PACIFIC A

Richard Pattenaude, president, Ashford University 4) Comprehensive Independent Colleges and Universities PACIFIC E

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

16

PACIFIC I

Thomas C. Meredith, former commissioner of higher education for Mississippi University System; AGB senior fellow, Ingram Center for Public Trusteeship and Governance; consultant, AGB Consulting Sheila Stearns, former commissioner of higher education, Montana University System; AGB senior fellow, Ingram Center for Public Trusteeship and Governance; consultant, AGB Consulting 10) Specialized Colleges and Universities PACIFIC J

William E. Trueheart, trustee, Johnson & Wales University; member, board of directors, AGB 5)

9) State Systems and Coordinating Boards*

Student Trustees

Raymond E. Crossman, president, Adler School of Professional Psychology 11) Minority-Serving Institutions

PACIFIC C

PACIFIC K

6) Religiously Affiliated Institutions

Jeffrey L. Humber, Jr., board member, Gallaudet University

PACIFIC N

The Rev. Stephen A. Privett, S.J., president, University of San Francisco

MONDAY, APRIL 22 6:00-8:00 pm GOLDEN GATE ROOM (BAY LEVEL)

Golden Gate Bridge

Young Presidents’ Organization and World Presidents’ Organization Higher Education Group: Meeting-in-a-Meeting YPO and WPO members (and their guests) are invited to a networking reception and a presentation from Brandon Busteed, executive director of Gallup Education, who will discuss “Career Wellbeing: The New Measure of a College Degree.” For more information, please contact Ileen Warner at ileen@campusdirect.com. Advance registration is not required.

* This session features an expert from AGB Consulting.

TUESDAY, APRIL 23

CONCURRENT SESSIONS

10:45 am-12:00 pm BREAKFAST AND IDEA EXCHANGE

7:00-8:45 am

BAYVIEW A (BAY LEVEL)

PACIFIC CONCOURSE FOYER (PACIFIC LEVEL) AND SEACLIFF FOYER (BAY LEVEL)

Promising Practices and Smart Ideas Join colleagues for breakfast and small-group conversations on today’s hot topics. See pages 19-21 for a complete list of topics and locations. Conversations begin at 7:30 am. PLENARY SESSION

9:00-10:30 am GRAND BALLROOM (STREET LEVEL)

Today’s College Students: Asking the Right Questions Who are today’s college students, really? What do they think? What do they want? How do they behave? When do they sleep? The answers are likely different than someone of an older generation might think. Join our speakers along with some students (who also happen to be trustees) to understand better the students in your classrooms, how they perceive the world into which they are about to graduate, and how well-equipped they are to thrive. The new insights into today’s students have profound implications for the work of boards and campus leaders. INTRODUCTION

@eoY[ HeY^ , board chair, Dillard University; member, board of directors, AGB SPEAKERS

SPEAKERS

@Wd_Y[ 7XhW^Wc, president and CEO, United Educators D_c 9^_dd_W^, CFO, University of Chicago Jec =hWf[, board chair, Ithaca College BWmh[dY[ M^_j[, vice president and general counsel, University of Delaware With special thanks to

Recommended Reading Risk Management: An Accountability Guide for University and College Boards Available at the AGB Bookstore in the Grand Ballroom Foyer.

STUDENT REPRESENTATIVES

;h_d C$ <b[jY^[h, student trustee, Governors State University 8[d`Wc_d J$ H[_da[, student trustee, The Ohio State University With special thanks to

Di Illinois Stat ane Dean e University

Arthur Levine Foundation on Woodrow Wils

NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

:_Wd[ :[Wd, associate professor of higher education administration and policy, Illinois State University 7hj^kh B[l_d[, president, Woodrow Wilson Foundation

The Risk of Not Assessing Risk Recent headlines demonstrate that the potential for institutionally damaging risk can be just around the corner. Risk occurs in many ways and on many levels. Not all risk is equal, and the types of risk calling for board attention tend to be ill-defined. Yet, because the responsibility for managing risk well extends into the board room, trustees must have a strategy for addressing risk while not becoming overwhelmed, and thus becoming unresponsive or irresponsible.

17

ª CONTINUED

TUESDAY, APRIL 23 CONCURRENT SESSIONS

10:45 am-12:00 pm SEACLIFF A/B (BAY LEVEL)

The Changing Academic Workforce* Faculty are in a time of transition. Their demographics are changing, the nature of their work is shifting, technology is a constant presence, they are accountable in new ways, and employment arrangements are vastly different than 20 years ago. This session focuses on how faculty work is changing, what it means for the institution and student learning and research, and what trustees need to know and do.

Waded Cruzado te University Sta a Montan

SPEAKERS

MWZ[Z 9hkpWZe, president, Montana State University 7dje_d[ =Wh_XWbZ_, president, University of Detroit Mercy H$ 8WhXWhW =_j[dij[_d, president, College of New Jersey; consultant, AGB Consulting 9Wj^o 7dd Jhem[h, research director, Collaborative on Academic Careers in Education, Harvard Graduate School of Education

American Counci Terry Hartle l on Education

MODERATOR

CWho 8kha[, board chair, St. Mary’s College, Indiana

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

SEACLIFF C/D (BAY LEVEL)

18

Top Public Policy Issues Higher education is shaped and reshaped by a dynamic set of public policy issues. This session will focus on key public policy elements affecting higher education and the implications for both public and private higher education. SPEAKERS

J[hho >Whjb[, senior vice president, division of government and public affairs, American Council on Education (ACE) H_Y^WhZ DelWa, senior vice president, programs and research, and executive director, Ingram Center for Public Trusteeship and Governance, AGB

Recommended Reading Top Public Policy Issues for Higher Education in 2013 and 2014 Available at the AGB Bookstore in the Grand Ballroom Foyer.

* This session features an expert from AGB Consulting.

CONFERENCE CONCLUDES

12:00 pm POST-CONFERENCE INTERNATIONAL WORKING GROUP

12:00-4:30 pm Participation by invitation only. Pre-registration required. See schedule on page 22.

We appreciate your attendance at AGB’s 2013 National Conference on Trusteeship Your feedback on our program is valuable. An electronic evaluation of the meeting can be found under the “About” section of the NCT app. In addition, an online link to the evaluation will be sent to all participants within two weeks after the meeting. The evaluation and all session handouts will be available on AGB’s Web site at www.agb.org/nct and on the NCT app at http://agbnc2013.crowdcompass.com/apps.

MONDAY, APRIL 22 AND TUESDAY, APRIL 23 Sessions repeated both days, unless otherwise noted.

7:30-8:45 am PACIFIC A (PACIFIC LEVEL)

Presidential Transition: Mentoring as a Pathway for Launching a Successful Presidency Clyde Evans, board chair, A. T. Still University of Health Sciences Jack Magruder, president emeritus, A. T. Still University of Health Sciences Craig Phelps, president, A. T. Still University of Health Sciences

PACIFIC F (PACIFIC LEVEL)

8) Enterprise Risk Management Michael L. Somich, executive director of internal audits, Duke University Raina Rose Tagle, partner, Baker Tilly Virchow Krause

1)

PACIFIC D (PACIFIC LEVEL)

2) Moving from the Board to the Presidency Thomas V. Chema, president, Hiram College 3) Understanding the New Rules for Government Reporting of Pension Obligations Mary Case, partner and national practice leader, higher education, Moss Adams LLP Jo Ellen Dinucci, associate vice president, finance and administration, Boise State University

PACIFIC E (PACIFIC LEVEL)

5) Endowment Volatility and Your Operating Budget Allen J. Proctor, founder and principal, Linking Mission to Money 6) Understanding the True Risks in Your Endowment Portfolio Jesse Barnes, managing director and director of research, HighVista Strategies LLC 7) How Trustees Can Leverage Internal Audit to Gain Assurance Patricia A. Snopkowski, chief audit executive, Oregon University System Kimberly Ginn, principal, Baker Tilly Virchow Krause * This session features an expert from AGB Consulting.

Jonathan Gibralter, president, Frostburg State University Teresa Valerio-Parrot, principal, TVP Communications 10) What Should the Board Know to Ensure that Its Institution Is Operating Efficiently and Effectively? Lucie Lapovsky, principal, Lapovsky Consulting PACIFIC I (PACIFIC LEVEL)

11) The Completion Arch: Measuring Community College Success Monday only Stephen J. Handel, executive director, higher education relationship development and community college initiatives, The College Board 12) The Impact of High School Dropout Rates on Higher Education* Sheila Stearns, former commissioner of higher education, Montana University System; senior fellow, Ingram Center for Public Trusteeship and Governance; consultant, AGB Consulting With special thanks to

PACIFIC J (PACIFIC LEVEL)

13) Senior Leader Compensation in the Public Eye: Policy Reforms that Work Richard Beeson, regent, University of Minnesota 14) Building an Effective Board Culture in Public Institutions* Howard J. Wayne, former board chair, Salem State University; consultant, AGB Consulting Patricia Maguire Meservey, president, Salem State University

NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

4) Are You Spending Enough of Your Endowment Earnings, and Would the Public Agree with You? Monday only Melissa Harman, partner and national practice leader, not-for-profit, Moss Adams LLP Don Matthewson, CFO, California Institute of the Arts

9) Crisis Communications

19

ª CONTINUED

MONDAY, APRIL 22 AND TUESDAY, APRIL 23 Sessions repeated both days, unless otherwise noted.

7:30-8:45 am

PACIFIC N (PACIFIC LEVEL)

21) Appropriate Use of the Executive Committee* E.B. Wilson, chairman emeritus, St. Lawrence University; consultant, AGB Consulting

PACIFIC K (PACIFIC LEVEL)

15) Building an Effective Board Culture in Private Institutions * Theodore E. Long, president emeritus, Elizabethtown College; trustee, Capital College; consultant, AGB Consulting 16) How Boards and Presidents Can Create a Partnership for Change* Trudi Blair, consultant, AGB Consulting PACIFIC L (PACIFIC LEVEL)

17) New Sustainable Business Models for Public Universities Allan Cahoon, president and vice chancellor, Royal Roads University 18) Troubled Waters: Higher Education, Public Opinion, and Public Trust Darryl G. Greer, senior fellow, higher education strategic information and governance, William J. Hughes Center for Public Policy, Richard Stockton College of New Jersey

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

PACIFIC M (PACIFIC LEVEL)

20

19) Establishing a Footprint in China William M. Griffin, vice chairman, College of Lake County Jeanne Goshgarian, trustee, College of Lake County 20) Balancing Intercollegiate Athletics and Academic Priorities within the Institution Barbara G. Burch, provost emeritus and civic engagement scholar, Western Kentucky University Ladonna L. Hunton, associate vice president for academic budgets and administration, Western Kentucky University

22) Today’s GPS for Tomorrow’s Destination: Strategic Planning at Your Institution* Monday only Clyde Allen, regent, University of Minnesota; consultant, AGB Consulting SEACLIFF A (BAY LEVEL)

23) Using Disruptive Innovation to Serve Non-Traditional and Online Students Gary Brahm, chancellor, Brandman University Ed Grier, trustee, Brandman University; dean, Virginia Commonwealth University School of Business Robert Lytle, partner and co-head, education practice, The Parthenon Group SEACLIFF B (BAY LEVEL)

24) Engaging the Academic Affairs Committee* Bryant Cureton, president emeritus, Elmhurst College; consultant, AGB Consulting SEACLIFF C (BAY LEVEL)

25) The Future of High-Performance Governance: Restructuring, Reinventing, and Reinvigorating* Joseph G. Burke, president emeritus, Keuka College; consultant, AGB Consulting Thomas Longin, consultant, AGB Consulting 26) Emerging Legal Issues in Higher Education Susan M. Thomas, former senior university counsel and interim head of governance and compliance, University of California

ts 2012 NCT participan

* This session features an expert from AGB Consulting.

ª CONTINUED

MONDAY, APRIL 22 AND TUESDAY, APRIL 23 Sessions repeated both days, unless otherwise noted.

7:30-8:45 am SEACLIFF D (BAY LEVEL)

27) The Trials and Tribulations of “The Rankings.” How to Protect Your Institution and Board from a Score-Reporting Scandal Christopher Grippa, managing director, Alvarez & Marsal Deborah Sudbury, partner, Jones Day Faye Wattleton, managing director, Alvarez & Marsal; trustee, Columbia University 28) Achieving Bold Goals: Institutional Transformation through Innovative Enrollment Strategies Marc Camille, vice president for enrollment management and communications, Loyola University Maryland John Nester, president and CEO, Royall & Company Thomas Willoughby, vice chancellor for enrollment, University of Denver

Lombard Street

MARINA ROOM (BAY LEVEL)

29) Negotiating a Presidential Contract: How to Protect the University while Being Fair to the President Raymond D. Cotton, partner, Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C. GOLDEN GATE ROOM (BAY LEVEL)

30) Assessing Trustee Performance* Zeddie Bowen, former vice president and provost, University of Richmond; consultant, AGB Consulting * This session features an expert from AGB Consulting.

April 13-15, 2014 National Conference on Trusteeship

2014 NATIONAL CONFERENCE ON TRUSTEESHIP

NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

April 11-13, 2014 Workshop for Board Professionals

21

SATURDAY, APRIL 20*

RECEPTION

5:30-6:15 pm BREAKFAST AND WELCOME

HOSPITALITY ROOM (ATRIUM LOBBY LEVEL)

8:00-9:15 am GARDEN A (ATRIUM LOBBY LEVEL) SPEAKER

H_Y^WhZ :$ B[]ed, president, AGB 9:45-11:00 am GARDEN B (ATRIUM LOBBY LEVEL)

Governance in a Global Context: Challenges, Opportunities, and Engagements Higher education leaders from around the world are facing common challenges as they deal with serious financial constraints, a rapidly increasing knowledge base coupled with changing labor market needs, expanding access to higher education, and the constant demand to raise educational quality and enhance efficiency. This session explores a variety of governance structures and approaches that are being used across the world to address these challenges. SPEAKERS

@ei[f^ =$ 8kha[, president emeritus, Keuka College; consultant, AGB Consulting F[j[h ;Ya[b, vice president, governance and leadership programs, AGB

TUESDAY, APRIL 23* LUNCH

12:15-1:15 pm GARDEN ROOM A/B (ATRIUM LOBBY LEVEL)

1:15-2:30 pm GARDEN ROOM A/B (ATRIUM LOBBY LEVEL)

Questions, Lessons, and Insights (and More Questions) What did you learn? What were the greatest takeaways? Which sessions were most beneficial in addressing the common challenges we all face? 2:45-4:30 pm GARDEN ROOM A/B (ATRIUM LOBBY LEVEL)

Finding Collective Solutions What are the types of strategies and activities that can be created at the national, regional, and global levels to enhance governance, management, and leadership capacity to deal with emerging international educational challenges?

11:00 am-12:00 pm ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

GARDEN B (ATRIUM LOBBY LEVEL)

22

Assessment of Challenge Identification and Prioritization Every country and region has its own priorities to address. What are the general cross-region trends? What do these trends mean for the future of higher education around the world?

CONCLUSION

4:30 pm GARDEN ROOM A/B (ATRIUM LOBBY LEVEL)

LUNCHEON

12:00-1:30 pm GARDEN A (ATRIUM LOBBY LEVEL) SPEAKER

@kZ_j^ I$ ;Wjed, president, Council for Higher Education Accreditation Judith Eaton CHEA

1:30-5:15 pm GARDEN B (ATRIUM LOBBY LEVEL)

Creating Effective Governance Effective governance is an important but often elusive goal for universities. This session explores that notion too identify elements important to strong and vibrant governance structures and approaches.

* Participation by invitation only. Pre-registration required.

Joseph G. Burke Keuka College

SAVE when you order at the National Conference on Trusteeship! 10% off 10 or more copies; 20% off 20 or more copies. All conference attendees receive member prices.

Browse AGB’s Latest Publications and Expand Your Library AGB Bookstore Hours Grandd Ballroom Foyerr (Streett Level) UĂŠ->ĂŒĂ•Ă€`>ÞÊÇ\ĂŽäĂŠAM qx\ää PM UĂŠ-Ă•Â˜`>ÞÊÇ\ĂŽäĂŠAM qĂˆ\ĂŽä PM

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A COMPLETE GUIDE TO PRESIDENTIAL SEARCH FOR UNIVERSITIES AND COLLEGES JJosephh S. S Johnston, J h t JJr. and

James P. Ferrare

A Complete Guide to Presidential Search for P Universities and Colleges U BY JOSEPH S. JOHNSTON, JR. AND BY JAMES P. FERRARE “A An excellent step-by-step ‘how to manual’ for all parties involved in presidential search, and a very much needed piece‌well-organized, thorough, articulate.â€?

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UPDATING UP PDA DATI T NG TI N

BOAR B OARD BYLA BY LA AWS WS A GUIDE FOR R COLLE COLL OL L GES AND UNIVE ERSIT IT TIES

U Updating Board Bylaws: A Guide for Colleges and Universities U BY B Y ROBERT M. O’NEIL “Deftly weaves best-practice ďŹ ndings and recommendations.â€? —Larryy White, vice presidentt and generall counsel, Universityy off Delaware

by Robert M. O’Neil

$49 9 Members; $69 9 Nonmembers No

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MAKING THE GR DE HOW BOARDS CAN ENSURE ACADEMIC QUALITY Byy Peterr T. Ewell

M Making the Grade: How Boards Can Ensure Academic Quality C (2nd Edition)

RISK MANAGEMENT An Accountability Guide for University and College Boards

BY B Y PETER T. EWELL “A superb, to-the-point, discussion for trustees and university leadership on academic quality.�

—Jeremy Jeremyy Hae Haefner, provostt and d seniorr vice presidentt of academicc affairs, Rochesterr Institute off Technology $39 Members; $59 Nonmembers

Janice M. Abraham

R k Management: An Risk Accountability Guide for A University and College Boards U BY B Y JANICE M. ABRAHAM “I know that this will be a valuable resource for trustees in both private and public institutions. I lookk forward to using it and sharing it with my colleagues.� —Kate Pew w Wolters, formerr chairr off the board off trustees, Grand d Valleyy State University

$49 Members; $69 Nonmembers Association of Governing Boards of Universities and Colleges

AGB TOP PUBLIC POLICY ISSUES

Association of Governing Boards of Universities and Colleges

AGB B TOP PUBLIC POLICYY ISSUES Association of Governing Boards of Universities and Colleges Questions About the Value of Higher Education Higher education has long been prized as a cornerstone of the American democracy, a key driver of economic growth and competitiveOP UBLIC OLICY Y SSUES ness, and one of the United States’ most prominent and enduring assets. ince ce 1994, AGB A has periodically issued papers on policy issues cingg higher high education. The 2013-14 edition reflects a higher edufacing Mixed Messages From Policy Makers cation that is undergoing rapid and significant change. ation landscape land Another dimension of the overall picture in Association of Governing Boards of Universities and Colleges Such change by current and longer-term implications hange is compounded c policy for higher educationQuestions the mixed Qcomes i in s About Ab t the he Value V l e off Higher Hi h r Education Ed i of the seemingly eemingly never-ending policy debates over traditional financial messages that policy makers are sending. education has longg been prized as a Higher issues and It will affect all higher education sectors, albeit nd sequestration. seques cornerstone off the American democracy, a key some more than others. 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Nationally and in the states, more attention system, applying a coordinated and strategy. are goingg to be played out at the board and personnel, nel, seamless and accreditation G Tax Policy and Income Tax Reform has come to bear on college and university institutional ional level, and theyy can no longer be addressed primarilyy reacperformance, especially in terms of student Each issue is described in detail and isy followed by suggested questions tively orr defensivelyy at the federal or state level. It will be necessary for degree completion. thatan board members should consider with every board oard member to have awareness off these issues not only y astheir theyadministrative leaders, use as a discussion regarding particular issues might affect affect the broader he institution one or serves, but also in the guide, context how off higher Tax Policy and Income Tax Reform AGB 1133 1133 20th St. N.W. Suite 300 Washington, D.C. 20036 www.agb.org institution or university system. have done our best to delineate Despite the polarization that has paralyzed education’s on’s role in society.their This paper suggests that boards andWe senior issues, but inevitable exists among much federal policy making of late, some administrators strators mayy need the to speak k more often and overlap more assertively y to some. appetite remains for a “grand bargain� on policy makers and the manyyThe stakeholders off of thethe institution university importance role of a or governing board in these discussions spending, taxes, and entitlements—and system, applyingg a coordinated seamless strategy. cannotand be overstated. Increasingly, public policy issues around cost, price, finding new sources of revenue. personnel, and accreditation are going to be played out at the board and institutional level, and they can no longer be addressed primarily reactively or defensively at the federal or state level. It will be necessary for every board member to have an awareness of these issues not only as they AGB 1133 1133 20th St. N.W. affect Suite Suite the 300 institution Washington, Washington, D.C. 20036but www.agb.org www.agb.org one serves, also in the broader context of higher education’s role in society. This paper suggests that boards and senior administrators may need to speak more often and more assertively to policy makers and the many stakeholders of the institution or university system, applying a coordinated and seamless strategy.

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The Association of Governing Boards of Universities and Colleges thanks the sponsors of its 2013 National Conference on Trusteeship.

ProďŹ les of each sponsor follow. More information is available in the Sponsor Display Area.

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Chinatown

Alcatraz Island

Sponsor Profiles and Speaker Biographies 2013 National Conference on Trusteeship

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AGB SEARCH The Association of Governing Boards launched AGB Search in June 2010 to provide high-level search and consultation services to institutions and foundations. These services go well above traditional search practice. In addition to search, AGB Search advocates for and assists in the implementation of strong transition planning with the ultimate goal of strengthening institutional and foundation governance in the United States. As an affiliate of AGB, AGB Search draws on over 90 years of service to board members and a deep commitment to institutions of higher learning in support of successful searches. AGB Search is the only search firm with experience working in hundreds of boardrooms and with thousands of board members.

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

We understand that leadership in higher education is unlike leadership in other sectors and that the responsibilities of foundation and governing boards, the shared governance model, and other factors make the leadership of colleges, universities, and institutionally related foundations unique.

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Our consultants focus on listening, learning, and acting, and our approach combines thorough research with a respect for efficiency, professionalism, and due diligence. In collaboration with presidents, boards, search committees, and communities, our consultants develop work plans combining the client’s own knowledge of the institution or foundation with the firm’s expertise in executive search. The result is a comprehensive, customized search process.

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develops and implements the search, focusing on the creation of a diverse and inclusive pool recruited using feedback gained from the board, the institution’s community and alumni, and the firm’s network of talent. 0YVVYaSXQ ]_MMO]]P_V ]OVOM^SYX KXN KZZYSX^WOX^ YP K XOa

executive, the process focuses on an extensive transition planning process to be facilitated by the consultant and search chair. This process will feature strategies to support and prepare the new leader, board, and community. 3P \O[_O]^ON Lc ^RO MVSOX^ +1, =OK\MR aSVV Z\Y`SNO VOQKV

support to the board. Services could include legal advice and counsel, contract negotiations, contract development, and other appropriate services. At AGB Search, we understand the significance and importance of diversity in every form at all levels of an organization and throughout our society. We commit to a search process that promises the recruitment of an inclusive pool of candidates who believe that a culture of equal opportunity and inclusiveness is critical to the success of all students, faculty, staff, and board members. We value strong leadership; a commitment to assisting schools, foundations, and systems improve the quality of higher education; collegial and collaborative relationships; inclusive and diverse candidate pools; and respect for all voices in the search process. At AGB Search, we take great pride in serving institutions that strive to make a difference in the world.

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and interacts with the board, senior leaders, and other key individuals to learn of their expectations for the new executive, as well as the characteristics sought and experience preferred.

JAMIE P. FERRARE, PHD SENIOR VICE PRESIDENT AND MANAGING PRINCIPAL

AGB SEARCH 1133 20TH STREET, NW SUITE 300 WASHINGTON, D.C. 20036

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ARTHUR J. GALLAGHER & CO. The Higher Education Practice at Arthur J. Gallagher & Co. is the insurance brokerage thought leader in higher education. In today’s rapidly changing educational environment, the need for a strategic, enterprise-wide approach to risk management has never been more urgent. At Arthur J. Gallagher & Co. we understand the importance of partnering with higher education institutions to build a strong framework from which they can respond to the opportunities and risks facing them, today and in the future. Our Higher Education Practice is dedicated exclusively to college and university risk management solutions. We serve over 800 colleges and universities worldwide and are committed to helping our clients:

As one of the world’s largest insurance brokerage firms, Gallagher provides a broad range of risk management services to clients across the globe, including retail and wholesale property/casualty brokerage and alternative risk transfer services; employee benefits brokerage, consulting, and actuarial services; claims and information management; and risk control consulting and appraisal services. With more than 85 years of corporate experience crafting innovative risk management solutions, Gallagher’s expert advisors take the time to get inside your operations, learn about your past experiences, and understand your future plans in order to tailor a solution that fits your unique needs.

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professional, consistent delivery of brokerage, risk management, and administrative services, and creative risk financing solutions that save money. 3XM\OK]O SX^O\XKV \S]U WKXKQOWOX^ MKZKMS^c Lc Z\Y`SNSXQ

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anticipate future risks, evaluate and implement best practices, and support the ability to respond before and during crises.

27

AT&T AT&T believes that investing in a well-educated workforce may be the single most important thing we can do to help America remain the leader in a digital, global economy. For young adults who have not graduated from high school or who are at risk of dropping out, work and work-based learning can be a highly effective lever to reengage them in education and the community. In 2008, with an initial $100 million commitment, AT&T launched its Aspire initiative to promote high school success that leads to college and career readiness. Through Aspire, AT&T and the AT&T Foundation are working to help more students at risk of dropping out graduate from high school. The company’s commitment and investment support achievement of the national graduation rate goal of 90 percent by 2020. AT&T also created the Aspire Mentoring Academy, giving its employees opportunities to work closely with students most at-risk of dropping out in the communities where they live and work.

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

Since 2008, and with an additional $250 million pledged in 2012, AT&T has reached more than 1,000 national and local nonprofits and community-based organizations that have, in turn, impacted more than 1 million students at-risk of dropping out.

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In 2013, AT&T is working to address the high school dropout crisis in ways that are more effective and sustainable than ever before. The company is embracing innovation in education that is fueled by technology, local investment, people, and proven programs all joining to drive exponential change and high school success. As an example, AT&T enlists the help of its AT&T Foundry innovation centers to work with the education community, social entrepreneurs, and other companies to develop mobile technologies to give students, parents, and educators new ways to connect and to improve education outcomes. The company is exploring the use of web-based applications, and mobilized gamification and entertainment technology—the communications environments in which many of today’s students are most comfortable—to instill a new level of excitement into learning. AT&T is working to reverse the dropout crisis by advancing understanding of underlying issues and effective solutions, helping to bring proven programs to scale, and engaging youth and families in education success—all with the goal of helping students achieve their best possible futures.

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29

BOARDEFFECT, INC. BoardEffectÂŽ is the #1 Board Portal for Volunteer Leadership Worldwide Free Your Board to Focus on Your Mission BoardEffect is the leading board portal solution for volunteer leadership worldwide, used by more than 43,000 trustees from more than 1,600 boards at over 700 institutions. Accessible via your favorite Web browser and through our free iPad app, BoardEffect streamlines governance work and reduces risk by providing trustees easy access to important information.

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

More than Just an Online Board Book BoardEffect improves the efďŹ ciency of board work and enhances trustee communication and collaboration. Creating board books is made simple by dropping ďŹ les into a customizable online agenda. Organizing meetings becomes simple with BoardEffect’s RSVP tool. Committee work is streamlined with collaborative committee workrooms that provide online discussion, live chat, and voting tools. BoardEffect is the one-stop-shop for your governance work.

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Secure Board Information Management BoardEffect is a Software as a Service (SaaS) tool hosted in a managed hosting facility with SSAE16 (SAS 70 Type II) certiďŹ cation, data encryption, redundant servers, and daily backups—providing top-ight security for your board’s data and 24/7/365 access for your trustees. Affordable Pricing BoardEffect’s affordable at-rate pricing allows your institution the freedom to use your BoardEffect portal to accommodate the needs of multiple boards, committees, and users—all for one low rate. No additional fees are charged for additional users, administrators, groups, or data storage. There is no fee for set-up or training for both administrators and trustees.

100% Web-based Board Portal BoardEffect works with all major browsers, including Internet Explorer, Mozilla Firefox, Google Chrome, Safari, and Opera. Access BoardEffect on any device! Free BoardEffect iPad App The free BoardEffect iPad app supports full annotations, including sticky notes, highlighting, handwriting, bookmarking, drawing, and more. Use BoardEffect to Coordinate the Work of One Board, or Several For governance professionals managing the work of more than one board (e.g., trustees, foundation boards, advisory boards, faculty committees, etc.), BoardEffect offers two different approaches to help you streamline board work: Ž Multiple Boards in a Single Portal: Board members log in to one portal, but have access to the appropriate board and committee workrooms where they can download meeting materials and see agendas, past minutes, and more. Ž Multiple Portals with a Single Sign-on: Each board has its own unique portal, and you have the ability to share select content across multiple portals. BoardEffect by the numbers: Ž ! MVSOX^] aY\VNaSNO Ž ?]ON Lc LYK\N] Ž =O\`SXQ ^\_]^OO] Ž AOL-based—no software installation required Ž 0\OO S:KN KZZ MYWZK^SLVO aS^R KVV S:KN] S9= -5 Ž +`KSVKLVO SX VKXQ_KQO] KXN MRK\KM^O\ ]O^] Ž =OM_\O KXN OXM\cZ^ON RY]^SXQ Learn more and schedule a free online tour at www.boardeffect.com.

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BOARDVANTAGE About Us Used by over half of the Fortune 100, BoardVantage is making the paperless board room a reality. As leaders in secure mobility, we’re setting the bar for a rich director experience, and as experts in process capture, we are driving the shift from book access to board process. BoardVantage consistently meets the security standards of enterprise IT departments, including those of global financial institutions. Platform Today, directors rely on their iPads to access board materials in meetings and in between meetings. Not unreasonably, they require access to their content even if they are out of Wi-Fi range. This is a common scenario when board members are prepping for a meeting while in transit, perhaps reviewing materials or making annotations in-flight on the way to a meeting.

With the briefcase, BoardVantage extends the security of its board portal to the iPad. iOS Integration Whether in annotations, the time line, discussions, or any other functionality, BoardVantage has invested in deep integration between the iPad front end and the server back end to create a richer and more interactive director experience. This deep iOS integration opens up a wider range of access to board content. Now, it’s no longer just about the current meeting. Directors also get a bird’s-eye view of all previous meetings in animation, so that dense board information is presented with unprecedented efficiency. This means that directors now have information at their fingertips that was previously unavailable, along with access that is more efficient than before. The result is a director experience that is not only better than the browser, it is also better than print.

BRANDON KORBEY VICE PRESIDENT, NORTH AMERICAN SALES

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NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

Online and Offline To address this need, BoardVantage offers the briefcase, an offline repository for downloading meeting materials. The briefcase syncs with the server so that any annotations made offline are immediately available online. Also, annotations made while offline are carried forward on the latest version of the boardbook, even if the boardbook was updated while the director was in offline mode. To make sure that directors always have the latest information at their fingertips, sync technology lets the corporate secretary push any new material directly to the director’s briefcase. All of this is accomplished in a seamless manner to make for a hassle-free director experience.

Mobility with Security But along with these advantages, the iPad has created new security risks, particularly discoverability. To address these concerns, all content downloaded remains under the central control of the administrator so that documents and annotations can be purged remotely. And in case individual directors have not deleted notes, expiration is automatic after 21 days. The briefcase is encrypted and password protected to safeguard its content if the device is lost or stolen. In that event, all content can then be purged centrally by the administrator.

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THE COLLEGE BOARD

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

The College Board is a mission-driven, not-for-profit organization that connects students to college success and opportunity. Founded in 1900, the College Board was created to expand access to higher education. Today, the membership association is made up of more than 6,000 of the world’s leading educational institutions and is dedicated to promoting excellence and equity in education. Each year, the College Board helps more than 7 million students prepare for a successful transition to college through programs and services in college readiness and college success, including the SAT® and the Advanced Placement Program.® The organization also serves the education community through research and advocacy on behalf of students, educators, and schools. For further information, visit www.collegeboard.org.

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About the Advocacy & Policy Center The College Board Advocacy & Policy Center was established to help transform education in America. Guided by the College Board’s principles of excellence and equity in education, the center works to ensure that students from all backgrounds have the opportunity to succeed in college and beyond. Critical connections among policy, research, and real-world practice are made to develop innovative solutions to the most pressing challenges in education today. Drawing from the experience of the College Board’s active membership, consisting of education professionals from more than 6,000 institutions, priorities include: college preparation and access, college affordability and financial aid, and college admission and completion. For further information, visit http://www.advocacy.collegeboard.org

KRIS ZAVOLI SENIOR DIRECTOR, STATE GOVERNMENT RELATIONS

THE COLLEGE BOARD 2099 GATEWAY PLACE, SUITE 550 SAN JOSE, CA 95110

T: 408-438-7388 E: KZAVOLI@COLLEGEBOARD.ORG WWW.COLLEGEBOARD.ORG

COMMONFUND About Commonfund Commonfund was founded in 1971 and celebrated its 40th year of operation in 2011. Founded to invest for U.S. colleges, universities, and independent schools, Commonfund has gradually expanded its investment programs to support the changing needs of a variety of nonprofit, selected tax-exempt organizations and other institutional investors. Commonfund manages approximately $26 billion for over 1,500 institutions. About Commonfund Institute Commonfund Institute is the focal point for Commonfund’s educational and professional development activities, research programs, publications, and communications. Among the many programs sponsored by Commonfund Institute are: 9ecced\kdZ 8[dY^cWhai IjkZo WdZ D79K8E#9ecced\kdZ IjkZo e\ ;dZemc[dji D9I; —Four annual surveys of investment and treasury management practices, policies, and trends, dedicated to educational institutions, foundations, operating charities, and healthcare organizations. J^[ ;dZemc[dj ?dij_jkj[—An intensive, weeklong seminar for trustees and senior investment and financial officers of nonprofit organizations. Offered in Levels I & II.

FkXb_YWj_edi—A broad range of published articles, white papers, and brochures on principles and processes guiding effective nonprofit investment management. Jhkij[[ HekdZjWXb[i—Luncheon meetings held in cities around the country and Canada to discuss economic issues, investment strategies, and issues of governance and policy. 9ecced\kdZ NY^Wd][—An ongoing series of teleconferences addressing current and sometimes rapidly changing developments of interest to nonprofit investors. Jh[Wikho ?dij_jkj[ \eh >_]^[h ;ZkYWj_ed—Sponsor of seminars, meetings, publications, and electronic tools to promote best treasury management practices. 9ecced\kdZ Fh_p[—An award for independent, third-party research that furthers investment knowledge and practice among nonprofit institutions. 9ecced\kdZ ?DI?=>J—Commonfund’s thought leadership magazine, offering a wide range of articles of interest to the professional staff and trustees of nonprofit institutions.

9ecced\kdZ >_]^[h ;ZkYWj_ed Fh_Y[ ?dZ[n >;F? — An annual survey of cost changes for the higher education community that is more relevant and accurate than the CPI.

JOHN S. GRISWOLD EXECUTIVE DIRECTOR

COMMONFUND INSTITUTE 15 OLD DANBURY ROAD WILTON, CT 06897

T: 203-563-5030 E: JGRISWOL@CFUND.ORG WWW.COMMONFUND.ORG

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9ecced\kdZ <ehkc—The premier nonprofit investment conference for senior investment officers and trustees, devoted to key issues of importance to nonprofit investors.

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CONSTITUENT CAPITAL MANAGEMENT, LLC

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

Constituent Capital Management is the next generation of the endowment model pioneered by the leading endowments and foundations, offering investment solutions that are both comprehensive and flexible for investors with a long-term time horizon. We are principal investors with direct endowment management experience, including manager selection, asset allocation, risk management, and investment performance reporting.

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Team Constituent’s investment team is led by David Russ, the former CIO of Dartmouth College. David has extensive endowment, foundation, and pension fund management experience across multi-asset class portfolios, having also served as treasurer of the regents of the University of California; managing director, public markets, at University of Texas Investment Management Company; and founding member of Stanford Management Company. In addition, our investment team has significant experience in both direct and fund-of-funds investing at leading alternative asset management firms. Constituent was formed in 2012 by JZ Capital Partners (“JZCP”) and Constituent’s senior management. JZCP was founded in 1986 and is managed by Jordan/Zalaznick Advisers, Inc. Constituent has a deep network of contacts in the endowment and foundation community. Our advisory board members include current or former investment committee members at the University of Notre Dame, Cornell University, and Dartmouth College. Approach AO ZK\^XO\ aS^R Y_\ OXNYaWOX^ PY_XNK^SYX MY\ZY\K^O

pension, and family office investors to function as their external investment office with the mission of generating attractive risk-adjusted returns that meet our investors’ goals and objectives. AO aY\U aS^R Y_\ SX`O]^WOX^ ZK\^XO\] ^Y M\OK^O

customized portfolios, providing both comprehensive, multi-asset class portfolio solutions and tailored access to specific investment opportunities.

AO PKMSVS^K^O good governance, assisting trustees and investment committees in satisfying their fiduciary responsibilities through transparent reporting, monitoring, and compliance. AO K\O ^RY_QR^P_V risk managers, applying a combination of traditional analytical risk tools together with practical judgment and insight honed by navigating previous investment cycles. We define risk in an absolute sense. Risk is the probability that capital is permanently impaired, not volatility. Differentiation Principal Investing Experience. Our investment team has extensive experience managing discretionary portfolios with full responsibility for the bottom line. We also have significant experience evaluating direct transactions and secondary investment opportunities in both traditional and alternative asset classes. Customization. We will manage all or part of our clients’ portfolios and offer customized solutions that are tailored to the objectives of our investment partners. Manager Selection and Access. Manager selection, not asset allocation, has driven historical relative out-performance. We believe we have a rigorous manager selection process that identifies potential top quartile performers early, especially within alternative assets where the potential for differentiation is greatest given the wide dispersion of returns. However, identifying top managers is not meaningful without access. At Constituent, we develop close partnerships with potential top managers to access their funds as value-added partners. Direct Transactions. Constituent has the ability to generate and execute both direct co-investments and secondary purchases of mature, existing funds by leveraging our relationships with top managers in the alternative asset classes. This provides our investors the potential to capture opportunities that are otherwise unavailable in a pure manager-of-managers model.

DAVID J. PICHER MANAGING DIRECTOR-INVESTOR RELATIONS

CONSTITUENT CAPITAL MANAGEMENT, LLC ONE INTERNATIONAL PLACE 44TH FLOOR BOSTON, MA 02210

T: 617-830-7502 C: 617-459-2324 E: DPICHER@CONSTITUENTCAPITAL.COM WWW.CONSTITUENTCAPITAL.COM

CROWE HORWATH LLP Crowe Horwath LLP is one of the largest public accounting and consulting firms in the United States. Under its core purpose of Building Value with Values®, Crowe uses its deep industry expertise to provide audit services to public and private entities, while also helping clients reach their goals with tax, advisory, risk, and performance services. With offices coast to coast and 2,600 personnel, Crowe is recognized by many organizations as one of the country’s best places to work. Crowe serves clients worldwide as an independent member of Crowe Horwath International, one of the largest global accounting networks in the world, consisting of more than 150 independent accounting and advisory services firms in more than 100 countries around the world.

Thought Leadership and National Credentials Crowe is a thought leader in the higher education community. In 2012, Crowe provided more than 5,000 hours of training to more than 2,000 external participants. Crowe extends its thought leadership to national organizations through educational events and appointments to the committees of leading national standard-setting bodies and regulators. Key members of our national higher education team serve as follows:

Crowe’s Value Proposition Our message is simple. We are a values-based organization with three defining characteristics:

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Experienced, dedicated professionals. Crowe’s national higher education services are provided by more than 170 motivated professionals with a passion to serve institutions of higher education. In-depth industry knowledge. By aligning our people along industry lines, we add depth and breadth of knowledge to our solutions. Crowe serves more than 100 institutions of higher education across the country.

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Industry Conference Committee The Crowe Public Sector Series Combining thought leadership and industry specialization, ^RO -\YaO :_LVSM =OM^Y\ =O\SO] MYXXOM^] ^RO ObOWZ^ MYWmunity with recent developments and best practices. The series features seminars, webinars, articles, and alerts, all designed to help you keep current with the pressing issues that affect your institution. To sign up to receive thought leadership, articles, and event notifications via email, visit crowehorwath.com/ps.

STUART J. MILLER, CPA AUDIT PARTNER

CROWE HORWATH LLP 70 WEST MADISON STREET, SUITE 700 CHICAGO, IL 60602-4903 CYNTHIA A. PIERCE, CPA AUDIT PARTNER HIGHER EDUCATION NATIONAL SERVICES LEADER T: 312-899-7019 C: 219-689-1196

T: 312-899-5495 C: 708-609-7955 GERALYN R. HURD, CPA TAX PARTNER NATIONAL TAX-EXEMPT SERVICES LEADER T: 312-899-8419 C: 773-330-7148 WWW.CROWEHORWATH.COM

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Technology. We approach innovation like no other accounting firm. The Crowe® Innovation Model is our process for researching, predicting, developing, and validating solutions to meet your needs. We invest heavily in solutions to address industry challenges and offer unique strategic value.

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DILIGENT BOARD MEMBER SERVICES, INC. Diligent Boardbooks®—The World’s Most Widely Used Secure Board Portal Only one board portal in the world has been selected by over 2,500 boards, including AGB’s own board of directors, and more than 50 colleges and universities. It’s Diligent Boardbooks. With committed staffs and ambitious goals, the boards of educational institutions often look to pare down printing, support, and IT staff costs while improving trustee and director visibility with timely board information and updates. Here’s why Boardbooks is the ideal solution for higher education institutions that want to speed up and simplify how their board materials are produced, delivered and reviewed:

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

F[h\ehcWdY[0 Built on the only page-level proprietary software in the business, Diligent Boardbooks offers the fastest screen views, quickest updates, easiest navigation, and most intuitive user interface. Our relentless focus has been on simplicity in design. The result: A board portal that trustees call fun and easy to use!

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CeX_b_jo0 Trustees need a board portal that stays with them as they move from online to offline modes and among the iPad, PC, and browser. With a copy of the Diligent board portal app resident on each user’s iPad, trustees can view the app locally instead of relying on Wi-Fi or network connections.

I[hl_Y[0 High-quality, 24/7/365 service is crucial when an institution’s most important leadership needs access to board-related information under any circumstances. Support can help smooth the transition from the paper to digital world—and from internal or other portal solutions. 9edjheb0 With Diligent Boardbooks, institutions can rest assured that confidential board materials remain in the right hands. Designated individuals and groups can be given rights to view certain types of data. Rules can be put in place to control how board materials can be accessed and shared, and document-retention policies can be enforced electronically. Ekh 9b_[dji IWo ?j 8[ij “The difference that Diligent Boardbooks has made for us is nothing short of remarkable. We can now post information in real time, which means all documents are always up to date. It has also made our meetings more efficient in terms of accessing information.” Earnest Edwards, rector, board of visitors, Virginia State University

With a 97% client-retention rate over the past eight years, Diligent knows what drives successful board portal adoption and can help your institution improve its board effectiveness. Contact us today for a product demonstration or visit www.boardbooks.com for more information.

I[Ykh_jo0 Ever vigilant when it comes to security, Diligent combines a keen understanding of how the board process works with deep expertise in the constantly evolving technologies that underlie the board portal. It converts and encrypts at the page level, whereas other portals often protect only at the file or even filing-cabinet level.

MICHAEL THOMPSON REGIONAL DIRECTOR OF LICENSING

DILIGENT BOARD MEMBER SERVICES, INC. 39 WEST 37TH STREET NEW YORK, NY 10018

T: 877-434-5443 E: INFO@BOARDBOOKS.COM WWW.BOARDBOOKS.COM

DOW LOHNES For 30 years, Dow Lohnes has been a leader in providing comprehensive legal services to the postsecondary education industry. With the largest practice devoted exclusively to this sector, our firm’s 140 attorneys and professionals combine an exceptional depth of experience with broad expertise in the many substantive areas that characterize contemporary post-secondary education. Our team takes pride in providing sophisticated legal representation that enables our clients to seize new opportunities and successfully meet the challenges of a constantly changing business, regulatory, and technological landscape.

The Dow Lohnes higher education team possesses experience in virtually every aspect of post-secondary education. We combine our expertise in areas outside of the traditional education space to provide unique representation for clients, including in matters related to: +M[_S\SXQ KXN Z\Y^OM^SXQ PONO\KV ]^_NOX^ KSN P_XN] +MM\ONS^K^SYX KXN ]^K^O VSMOX]_\O :Y]^-secondary education human resources (including incentive compensation plans) 6S^SQK^SYX KXN KNWSXS]^\K^S`O KZZOKV] 3X^OVVOM^_KV Z\YZO\^c K_NS^] 1Y`O\XWOX^ KPPKS\] KXN VYLLcSXQ -YWWO\MSKV MYX^\KM^] KXN Z\YM_\OWOX^ 0Y\ Z\Y¹^ KXN XYXZ\Y¹^ ^KbK^SYX .S]^\SL_^ON KX^OXXK ]c]^OW] 799-] KXN /-learning 8YX-commercial broadcasting >\KX]KM^SYX] WO\QO\] KXN KM[_S]S^SYX]

T: 202-776-2569 E: MGOLDSTEIN@DOWLOHNES.COM

DOW LOHNES 1200 NEW HAMPSHIRE AVENUE, NW SUITE 800 WASHINGTON, D.C. 20036-6802

BLAIN B. BUTNER MEMBER | WASHINGTON, D.C. T: 202-776-2579 E: BBUTNER@DOWLOHNES.COM WWW.DOWLOHNES.COM/EDUCATION

NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

MICHAEL B. GOLDSTEIN PRACTICE LEADER MEMBER | WASHINGTON, D.C.

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FTI CONSULTING, INC.

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

FTI Consulting, Inc. is a global business advisory firm dedicated to helping organizations protect and enhance enterprise value in an increasingly complex legal, regulatory, and economic environment. With 3,915 employees located in 24 countries, FTI Consulting professionals work closely with clients to anticipate, illuminate, and overcome complex business challenges in areas such as investigations, litigation, mergers and acquisitions, regulatory issues, reputation management, strategic communications, and restructuring. The company generated $1.58 billion in revenues during fiscal year 2012.

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FTI Consulting will help you address your risk head-on to get in front of the problem and move forward. Our team will find out what happened, provide proactive communications on your actions, revise business practices, and assist in resolving any legal and regulatory issues. We are known for our unparalleled strategic insight, sought-after investigative experience, technology, compliance and monitoring solutions, and a broad geographic footprint for responsive, flexible service. We deliver a tailored solution encompassing a broad spectrum of consulting services unique to each institution’s needs.

FTI Consulting provides the integrated, multidisciplinary skills needed to assist institutions of higher education to navigate reputational, legal, and governance risks and alleviates the burden of maintaining internal staffing for anti-fraud programs, internal investigations, and independent audit and review of business and compliance practices. At the same time, FTI Consulting also provides expertise in construction project services such as budgeting, scheduling, project bidding, and delay and disruption impact analysis, as well as in operational performance and healthcare regulation applicable to university hospital systems. Our team swiftly and efficiently identifies productive courses of action, implements controls, and aligns every action toward the goal of achieving maximum effectiveness.

DAN CASTLEMAN SENIOR MANAGING DIRECTOR FTI CONSULTING, INC. THREE TIMES SQUARE 9TH FLOOR NEW YORK, NY 10036

T: 212-247-1010 E: DAN.CASTLEMAN@FTICONSULTING.COM WWW.FTICONSULTING.COM

GATEWAY INVESTMENT ADVISERS, LLC Specializing in risk-managed investment: Gateway Investment Advisers, LLC In today’s evolving financial markets, risk management has taken on renewed importance. That’s why Natixis Global Associates is pleased to bring you Gateway Investment Advisers, LLC (Gateway), a Cincinnati-based investment firm with over 30 years of history. As of December 31, 2012, Gateway managed $10.5 billion in assets in a combination of mutual funds, private accounts, and sub-advised assets.

An “alternative” manager Gateway was an early entrant into the alternative investment arena. But unlike other alternative strategies, Gateway Index/RA is liquid, transparent, and has had low relative volatility compared to equity investments. When compared to intermediate- to long-term fixed-income investments, it has had similar historical volatility but low risk correlation. Gateway clients include many foundations and endowments, pension funds, family offices, and private individuals.

Consistent long-term strategy Gateway’s core strategy uses a well-diversified equity portfolio as its foundation, but typically generates the bulk of its returns from the sale of index call options. It also uses index put options to help offset potential losses that may occur during dramatic, short-term market declines. This combination has produced a track record that has exhibited relative consistency in most equity markets and significantly lowered downside risk in stressed equity markets. Of course, past performance is no guarantee of future results.

About Natixis Global Associates Natixis Global Associates is the distribution affiliate of Natixis Global Asset Management, a $779 billion* firm with over 20 investment affiliates in the U.S., Europe, and Asia. This multi-boutique structure provides a direct connection to a world of specialized professionals with unique insights and diverse approaches to investing. The firm’s hallmark is a consultative approach focused on solving the big investment issues, a process known as Better thinking. Together ®. *As of 12/31/12

HARRY MERRIKEN SENIOR VICE PRESIDENT

GATEWAY INVESTMENT ADVISERS, LLC 303 INTERNATIONAL CIRCLE SUITE 315 HUNT VALLEY, MD 21030

T: 410-785-4033 F: 410-785-0441 E: HMERRIKEN@GIA.COM WWW.GIA.COM

NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

Finding opportunity in volatility Gateway believes that volatility can present opportunity and is dedicated to helping investors benefit from the volatility inherent in the marketplace. The Gateway Index/RA (risk-adjusted) objective is to capture the majority of the higher returns associated with equity market investments while exposing investors to less risk than other equity investments. The historical performance for this discretionary account program illustrates the success of Gateway’s approach.

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HIGHVISTA STRATEGIES LLC Comprehensive Investment Strategy to Help Endowments Protect and Build Wealth Firm Overview and Mission HighVista Strategies seeks to help investors achieve their return and spending goals within their tolerance for risk. We strive to generate attractive, long-term, risk-adjusted returns through active asset allocation, broad diversiďŹ cation, and our access to extraordinary managers and other distinctive sources of return. Our approach is anchored in the endowment model but is distinguished by its focus on controlling risk and liquidity. The priority we place on capital preservation and avoiding major drawdowns fosters the patient and rigorous pursuit of excess returns, and it is a critical driver of long-term outperformance. Over the prior seven-year period, we have exceeded the return of both a Global 60/40 benchmark and the Wilshire TUCS Foundation & Endowment universe while maintaining lower risk.*

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

Our clients utilize HighVista in a variety of ways: as a complete outsourced solution, as a long-term core portfolio holding, and as a tool to more efďŹ ciently manage risk through periods of changing volatility. We presently manage $3.7 billion.

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How We Invest We do not pursue static policy allocations, but instead focus on optimizing return for a speciďŹ c amount of risk, or volatility. Our goal since inception has been to maintain portfolio risk at a moderate level—a modeled 8% to 9% annualized standard deviation of return under normal market conditions—and to maximize return for that risk budget. We do so through an investment approach comprising: ÂŽ ,\YKN NS`O\]SšMK^SYX ^Y \ON_MO MYXMOX^\K^ON \S]U

exposures; ÂŽ +M^S`O SX`O]^WOX^ ]^\K^OQSO] ^Y MKZ^_\O ]c]^OWK^SM

sources of alpha; and ÂŽ .cXKWSM K]]O^ KVVYMK^SYX ^Y MYX^\YV ^K\QO^ ZY\^PYVSY \S]U

Our investment process seeks returns and diversiďŹ cation through exposure to global equities, sovereign bonds, ination-SXNObON LYXN] KXN \OKV K]]O^] + ]SQXSšMKX^ ZK\^ YP ^RO

fund is allocated to high-performing external managers; the balance is invested directly in vehicles that provide uncorrelated sources of alpha or in liquid index-like vehicles that provide broad asset class exposure for the portfolio. Our proprietary assessment of risk is dynamic, and we continually adjust and rebalance our mix of exposures in response to changing risk environments. We have developed robust internal resources to match the investing capabilities of the largest university endowments, with 18 professionals dedicated to efďŹ ciently transacting broad market exposures, vetting managers, pursuing direct investment opportunities, and forecasting risk on behalf of our clients. Our Team and Network HighVista today is made up of 45 professionals. Our leadership team includes co-PY_XNO\] +XN\w :O\YVN aRY

serves as chief investment ofďŹ cer and is the George Gund :\YPO]]Y\ YP 0SXKXMO KXN ,KXUSXQ /WO\S^_] K^ 2K\`K\N

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experience includes public and private principal investing at HighďŹ elds Capital, Vulcan Capital, and Goldman Sachs. Our advisory board members include the current chairs YP ^RO SX`O]^WOX^ MYWWS^^OO] YP .K\^WY_^R ?XS`O\]S^c

the Rockefeller Foundation, and the University of Rochester; a former treasurer of Harvard University and chair of Harvard Management Company; and a former chair of the investment committee of Yale University. Strategic partners include Jonathon Jacobson and Richard Grubman, the co-founders of HighďŹ elds Capital, KX LSVVSYX SX`O]^WOX^ š\W LK]ON SX ,Y]^YX

There is no guarantee that the investment objectives will be achieved or that return expectations will be met. This is neither an offer to sell nor a solicitation of any offer to buy securities in any fund. *Global 60/40 represents a portfolio with 60% invested in the MSCI ACWI (Net Dividend) and 40% invested in the Merrill Lynch 5-7 Year US Treasury Index. All data as of 12/31/2012.

ANDY JANFAZA SENIOR VICE PRESIDENT T: 617-406-6558 E: AJ@HIGHVISTA.COM

HIGHVISTA STRATEGIES LLC LLC JOHN HANCOCK TOWER 50TH FLOOR 200 CLARENDON STREET BOSTON, MA 02116

CHRIS RAY SENIOR VICE PRESIDENT T: 617-406-6595 E: CRAY@HIGHVISTA.COM WWW.HIGHVISTA.COM

HURON EDUCATION Huron Education brings unparalleled experience and resources to universities and academic medical centers. Our services include strategic, operational, and technology solutions that provide for higher levels of efficiencies and effectiveness across the enterprise. Strategy Our strategic solutions include the full enterprise of higher education and academic medical centers, helping clients align efforts and resources in pursuit of their strategic goals and objectives. We partner with leaders and stakeholders to develop strategies and actionable plans to improve performance at the institutional, school, or department levels. Each of these solutions provides a roadmap to client-specific strategy and goal attainment. Solution examples include: =^\K^OQSM ZVKX NO`OVYZWOX^­\O]OK\MR ON_MK^SYX

and clinical performance 9\QKXSdK^SYXKV NO]SQX K]]O]]WOX^ /P¹MSOXMc KXN OPPOM^S`OXO]] NSKQXY]^SM =^\K^OQSM MY]^ \ON_M^SYX KXN \O`OX_O YZ^SWSdK^SYX <O]Y_\MO KVVYMK^SYX K]]O]]WOX^ KXN KVSQXWOX^

9\QKXSdK^SYXKV ]^\_M^_\O :\YMO]] OP¹MSOXMc KXN OPPOM^S`OXO]] -_]^YWO\ ]O\`SMO KXN MYWW_XSMK^SYX] :YVSMSO] KXN Z\YMON_\O] 7KXKQOWOX^ \OZY\^SXQ 0SXKXMSKV ZO\PY\WKXMO /X^O\Z\S]O \S]U /N_MK^SYX ^\KSXSXQ KXN MRKXQO WKXKQOWOX^ Technology 9_\ ]YV_^SYX] ROVZ MVSOX^] LO^^O\ _^SVSdO ^OMRXYVYQc ^Y

support the core administrative processes across the enterprise, as well as understand and manage the costs associated with technology. Our experts provide technology solutions to address: 3> K]]O]]WOX^ ]^\K^OQc KXN QY`O\XKXMO <K^SYXKVSdK^SYX YP MOX^\KVSdON KXN NOMOX^\KVSdON

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and integration <O]OK\MR KNWSXS]^\K^SYX KXN MYWZVSKXMO

software implementation

NATE HAINES MANAGING DIRECTOR, HURON EDUCATION T: 773-301-3216 E: NHAINES@HURONCONSULTINGGROUP.COM EDWIN EISENDRATH MANAGING DIRECTOR HURON CONSULTING GROUP 550 W. VAN BUREN STREET CHICAGO, IL 60607

T: 312-880-0414 E: EEISENDRATH@HURONCONSULTINGGROUP.COM WWW.HURONCONSULTINGGROUP.COM

NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

Operations Huron Education’s operational expertise is driven by our unmatched experience and best practices attained from hundreds of engagements. We deliver solutions that help MVSOX^] Y\QKXSdO KXN WKXKQO ^RO YZO\K^SYX] ^RK^ ]_ZZY\^

their missions. This expertise spans all functional areas including human resources, finance and accounting, procurement, facilities, information technology, research

administration, student administration, and auxiliary enterprises, among others. Depending on client needs, we assess, recommend, and implement solutions using a framework that evaluates:

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MINTZ LEVIN Mintz Levin is a law firm with 450 attorneys serving clients worldwide. Applying a cross-disciplinary team approach, we address the rapidly changing legal and regulatory requirements of a wide variety of industries. Major practice areas include antitrust, bankruptcy, restructuring, and commercial law; corporate and securities; employment, labor and benefits; environmental law; health law; intellectual property; litigation; public finance; real estate; and tax. The firm’s eight offices are strategically located to meet the evolving needs of our clients. In addition to our seven U.S. office locations in Boston, Los Angeles, New York, San Diego, San Francisco, Stamford, and Washington, Mintz Levin has an office in London and a liaison office in Israel.

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

Higher Education Services In addition to researching and preparing compensation studies, we frequently counsel boards of trustees and college and university officers on such matters as contracts, executive compensation, performance evaluation, goal setting, current and deferred compensation, intermediate sanctions, Sarbanes-Oxley, and best practices for managing their institutions.

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AO \Y_^SXOVc K]]S]^ LYK\N] YP ^\_]^OO] SX NO`OVYZSXQ

appropriate standards for making compensation and contract decisions, often involving the development of performance goals and standards for the president and chancellor. AO KXKVcdO \O^S\OWOX^ ZVKX] KXN NOPO\\ON MYWZOX]K^SYX

plans, drafting such plans where they do not exist. Raymond D. Cotton, the leader of Mintz Levin’s higher education practice, has represented over 250 university boards of trustees, college presidents, and other nonprofit executives during his more than 25 years in practice. He has also authored numerous articles that have appeared in the Chronicle of Higher Education, including: ®:KcSXQ ^RO :\O]SNOX^±] =ZY_]O¯ ®ARY±] <OKVVc :KcSXQ :_LVSM -YVVOQO :\O]SNOX^])¯ ®8OQY^SK^SXQ CY_\ -YX^\KM^$

6O]]YX] P\YW ^RO 0\YX^¯ ®>RO :\O]SNOX^ KXN ^RO :\O]]¯ ®7\ :\O]SNOX^ CY_±\O 0S\ON¯ ®8OQY^SK^SXQ 8YX]KVK\c ,OXO¹^]¯ ®+`YSNSXQ >\Y_LVO aS^R ^RO 3<=¯

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of presidents and chancellors for individual universities than any other organization in the United States. AO \OQ_VK\Vc KN`S]O VKc LYK\N] YP ^\_]^OO] KXN Z\O]SNOX^]

of colleges and universities with regard to tax matters, compensation issues, and contracts.

RAYMOND D. COTTON, ESQ. MINTZ, LEVIN, COHN, FERRIS, GLOVSKY AND POPEO, PC 701 PENNSYLVANIA AVENUE, NW WASHINGTON, D.C. 20004

T: 202-434-7300 WWW.MINTZ.COM

MOSS ADAMS LLP Higher Education Practice The Moss Adams Higher Education practice is a dedicated team that has earned the reputation of delivering quality service with industry knowledge. The practice has served over 70 public and private colleges and universities, foundations, bookstores, and other higher education auxiliary entities. Our professionals stay on the leading edge of the higher education community through involvement with associations and standard setting entities, including the AICPA, Governmental Audit Standards Board (GASB), the Financial Accounting Standards Board (FASB), the U.S. Governmental Accountability Office (GAO), and the National Association of College and University Business Officers (NACUBO). We hold positions on selected committees and attend national and regional events as guests, speakers, and faculty. The Moss Adams Advantage Helping you succeed means delivering solutions, not just services. And it means being trusted advisors, not just accountants. It’s a philosophy that guides us in everything we do. Accordingly, we aim to exceed expectations in: 0SO\MO PYM_] 3XN_]^\c ObZO\^S]O

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Celebrating a Century of Service Moss Adams LLP provides accounting, tax, and consulting services to public and private middle-market enterprises in many different industries. Founded in 1913 and headquartered in Seattle, Moss Adams has 22 locations in Washington, Oregon, California, Arizona, New Mexico, and Kansas. Our assurance services include audits, accounting, internal controls, business risk management, royalty compliance, and employee benefit plans. Our tax services include federal, state, and local tax planning and compliance; international tax planning and compliance; cost segregation; and research and development tax credits. We also provide consulting and advisory services for mergers and acquisitions, corporate finance, valuations, business owner succession, business planning, litigation and forensic accounting, information technology integration and reviews, and compensation. We offer additional services such as investment banking and asset management by drawing on our two affiliate companies, Moss Adams Capital LLC and Moss Adams Wealth Advisors LLC. Moss Adams is one of the 15 largest accounting and consulting firms in the United States. Our staff of nearly 2,000 includes approximately 263 partners. Moss Adams is also a founding member of Praxity AISBL, a global alliance of independent accounting firms providing clients with local expertise in the major markets of North America, South America, Europe, and Asia.

MARY CASE NATIONAL PRACTICE LEADER, HIGHER EDUCATION

MOSS ADAMS LLP 101 SECOND STREET SUITE 900 SAN FRANCISCO, CA 94105

T: 415-956-1500 E: MARY.CASE@MOSSADAMS.COM WWW.MOSSADAMS.COM WWW.MOSSADAMS.COM/HIGHERED

NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

The Moss Adams Foundation The Moss Adams Foundation, created in 2004, supports higher education by providing funding and endowments to a variety of colleges and universities. Funding for the foundation comes directly from our firm, our partners, and our employees who advocate advanced learning. The foundation has a long-standing commitment to furthering the educational programs at many colleges and universities where we recruit staff. Our financial support provides some measure of assurance that the educational programs

at these institutions will remain competitive in attracting top academic talent in both the teaching and student bodies. More than $2.8 million has been donated in the past five years by our foundation for the purpose of supporting higher education and humanitarian causes. The leadership at Moss Adams recognizes that without higher education, there would be no Moss Adams.

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NORTHERN TRUST AND MAKENA CAPITAL MANAGEMENT Northern Trust and Makena Capital Management have recently formed a strategic alliance to bring Makena’s endowment investment model to mid-size nonprofit organizations. Northern Trust’s award-winning asset management and servicing platform, combined with Makena’s sharp focus on differentiated investment solutions, provides our clients with access to a unique offering and an unparalleled level of personal service. Together, we provide a complete solution for institutions seeking the investment outcomes of the largest endowments and foundations. In today’s uncertain economic environment, university and college administrators face ever-greater challenges in overseeing financial sustainability, balancing available resources, and demonstrating accountability and transparency. With these challenges in mind, the selection of a financial partner has never been more critical. The alliance of Northern Trust and Makena integrates the complementary expertise and proven track records of both organizations, creating unique synergy designed to advance the achievement of your long-term objectives.

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

Makena is well recognized for leading-edge, endowment-model investment expertise.

44

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many of the largest endowments and other sophisticated investors around the world. Designed to achieve steady compounding for long-term capital, the Makena endowment strategy is an integrated investment program made up of a diversified portfolio of liquid, public market securities as well as concentrated allocations to less liquid alternative and private market exposures.

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manager selection, and skillful risk management, Makena’s investment program seeks to maximize the benefits of scale, diversification, and long-term investment horizons. Northern Trust provides world-class investment consulting solutions that leverage our institutional resources and capabilities, with considerable experience serving endowments and foundations. 3X KX OX`S\YXWOX^ aRO\O ^RO ^O\W ®¹N_MSK\c¯ S]

often used lightly, we are an organization grounded in a 120-year tradition of fiduciary excellence and integrity. 8Y\^RO\X >\_]^ MYX]S]^OX^Vc NOWYX]^\K^O] ]^KLSVS^c

and financial strength as reflected by top-tier credit quality, outstanding capital strength, and a highly liquid balance sheet. We are one of only six U.S. bank holding companies to carry S&P’s long-term debt rating of AA- or better, and we have held this rating for more than 20 years. It would be our privilege to act as a collaborative partner working with you and your board to create tailored solutions to help your organization achieve its goals. Let Northern Trust and Makena Capital Management put our combined expertise and resources to work for your organization. Access to information about the Makena Endowment Investment model is limited to investors within the meaning of the Securities Act of 1933, as amended. All investing is subject to risk (including the risk of total loss). Information about these risks is included in the offering documents provided to investors in the various Makena Funds.

JIM BRIDGMAN NATIONAL SEGMENT LEADER FOUNDATION & INSTITUTIONAL ADVISORS

NORTHERN TRUST AND MAKENA CAPITAL MANAGEMENT 50 SOUTH LA SALLE STREET CHICAGO, IL 60603

T: 866-480-8970 E: FIA@NTRS.COM WWW.NORTHERNTRUST.COM WWW.MAKENACAP.COM

THE PARTHENON GROUP About Parthenon’s Education Practice The Parthenon Group is a global strategic advisory firm with offices in Boston, London, Mumbai, San Francisco, and Shanghai. Parthenon has served as an advisor to the education sector since our inception in 1991. Our Education Practice—the first of its kind across management consulting firms—has an explicit mission and vision to be the leading strategy advisor to the global education industry. To achieve this, Parthenon invests significantly in dedicated management and team resources to ensure that our global expertise extends across public sector and nonprofit education providers, foundations, for-profit companies and service providers, and investors. Parthenon also has deep experience and a track record of consistent success in working closely with universities, colleges, states, districts, and leading educational reform and service organizations across the globe.

Outcomes: Conducted a study of over two million students across multiple institutions to establish persistence benchmarks by student type, degree, and modality, and to codify best practices; Linkages to Labor Markets: Provided recommendations on how to reposition a university’s programs relative to market demand and away from financially unviable options; Differentiation and Branding: Strategic planning for a leading global university—located in the United Kingdom—in the repositioning of the youngest top 20 global business school; and Transnational Education Strategies: Helped an iconic public institution focused on open access education to develop an international expansion strategy through online offerings and partnerships.

Our Experience Since 2002, The Parthenon Group’s Education Practice has completed over 700 education projects in more than 60 countries. Within the postsecondary sector, our team has supported dozens of institutions of higher education in achieving their full potential through disciplined strategic planning and analysis: Online Strategies: Collaborated with a state board of governors, legislature, and leadership across a 40-institution state university and college system to develop and scale a state-wide online degree strategy;

ROBERT S. LYTLE PARTNER AND EDUCATION PRACTICE CO-HEAD

THE PARTHENON GROUP 200 STATE STREET BOSTON, MA 02109

T: 617-478-7096 E: ROBL@PARTHENON.COM WWW.PARTHENON.COM

NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

Operational Efficiency and Cost Reduction: Facilitated efforts of a large multi-campus system to institute more efficient business processes and implement significant cost reductions;

45

ROYALL & COMPANY For more than 20 years, Royall & Company has been the leader in strategic direct marketing for higher education. Royall partners exclusively with colleges and universities to meet and exceed their enrollment and advancement goals by delivering high-impact direct marketing that is custom-designed to address their unique challenges and deliver maximum return on investment.

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

Helping partners achieve their enrollment and advancement goals For undergraduate and graduate admissions, Royall helps enrollment partners achieve success by building relationships with prequalified students and their parents, growing and shaping future classes and increasing net tuition revenue. In the area of advancement, Royall helps partners achieve institutional transformation by connecting with and engaging alumni, family and friends—increasing campaign participation, establishing pipelines for major gifts, and building a tradition of giving.

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Dedicated and client-focused Royall’s commitment to clients spans the entire company. More than 300 talented, creative, and ambitious professionals—including account managers, analysts, Web designers, art directors, copywriters, project managers, and information-technology experts—are brought together on client-focused teams dedicated to helping our partners succeed. We are easy to engage and ready year-round to provide the direct marketing support and vision into the higher education market that clients need.

Results-oriented Royall works hand in hand with our partners to develop and execute direct marketing programs that deliver maximum impact and the highest possible ROI. Recognizing that today’s students and alumni are busy and always on the move, our programs are designed to reach them whenever and wherever they’re ready, regardless of the mobile devices they are using. Clients are also able to view the progress and performance of all of their campaigns via their customized, mobile-ready My Royall portal, so they can accurately measure and conveniently report on the impact of their investments. Greater opportunities When partnering with Royall, clients have access to extensive resources that otherwise would be beyond their reach. Our clients achieve great results, often with less effort and at a lower cost, and they are able to more efficiently allocate their institutional resources and increase net revenue. Customized for maximum impact Royall ensures that every campaign is carefully developed to address the unique goals of each college and university, always taking into consideration the target audience. Through smarter targeting of students and other constituents, Royall’s multi-channel programs consistently generate exceptional results, enabling institutions to achieve their goals more quickly, effectively shape and grow enrollment and annual giving, and bring about the other improvements they desire. Through a carefully blended combination of art and science, Royall’s institutional partners are able to identify and engage the right students at the right time and transform parents, guidance counselors, and other key influencers into advocates for their schools.

SHARON FULLER VICE PRESIDENT, CLIENT DEVELOPMENT

ROYALL & COMPANY 1920 EAST PARHAM ROAD RICHMOND, VA 23228

T: 800-899-7227 F: 804-741-8969 E: SHARON@ROYALL.COM WWW.ROYALL.COM

RUSSELL INVESTMENTS For more than 40 years, Russell has focused on integrating investment advice, strategy, portfolio construction, and implementation to help our non-profit clients achieve their goals.

In addition to the strategic services we offer to non-profits, we also understand the administrative burdens many organizations are facing. That’s why we offer a comprehensive suite of administrative services, including:

Advice Our approach to advice is personal. We start with a deep understanding of your organization, including your goals, investment spending requirements, liquidity needs, and risk tolerances, and develop a solution based upon the needs of your organization.

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Investment Strategy & Construction The investment strategy we recommend includes portfolio construction, risk management oversight, and efficient implementation, all of which is designed to help you achieve your mission and contribute to your success as an organization. Through Russell, you can access a variety of traditional and alternative asset classes, put together and managed from a total portfolio perspective. Implementation For the past 30 years, Russell has applied our strategic advice directly to the management of diversified portfolios. We can not only help you create a solution that will help you achieve your goals, but we have the in-house capabilities to efficiently implement and monitor that solution on your behalf.

When you work with Russell Investments, you have a single relationship that is able to meet the investment needs across your organization. Our team of professionals, averaging 20 years of non-profit experience, is committed to keeping you informed, educated and prepared to make decisions with confidence. We are focused on you, so you can focus on your mission. Russell manages $162.9 billion in assets (as of 12/31/12) and has over 20 offices around the globe.

RUSSELL INVESTMENTS 1095 AVENUE OF THE AMERICAS 14TH FLOOR NEW YORK, NY 10036

T: 212-702-7906 E: CFORTMEYER@RUSSELL.COM WWW.RUSSELL.COM/NONPROFIT

NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

CRISSIE FORTMEYER DIRECTOR, NON-PROFITS

47

SEI SEI’s Fiduciary Management Solution for NonproďŹ ts As the ďŹ rst and largest ďŹ duciary manager, SEI has a 20-year track record delivering custom investment solutions that help our clients achieve their goals. Our dedicated team understands the unique needs of nonproďŹ ts and can help:

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

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A Custom Solution to Meet Goals We have a team of nonproďŹ t professionals and nearly 300 experts in strategic advice and investment management aY\USXQ ^Y M\OK^O K ]^\K^OQc KXN K]]O^ KVVYMK^SYX ^KSVY\ON

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management. We can take discretion for manager selection and replacement alone or take on additional discretion for asset allocation decisions. As a client, you receive a unique ÂŽ 7YX^RVc ZO\PY\WKXMO KXN M_]^YNc \OZY\^]

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and asset classes.

ERIC MEEHAN INSTITUTIONAL GROUP, MARKETING T: 610-676-3356 F: 484-676-3356 SEI 1 FREEDOM VALLEY DRIVE OAKS, PA 19456

WWW.SEIC.COM WWW.SEIC.COM/INSTITUTIONS

SODEXO Our mission Sodexo’s twofold mission aims to improve the quality of life for all of the people we serve, while contributing to economic, social, and environmental development of the communities, regions, and countries where we operate. From universities to nursery schools, Sodexo shares the highest aims of the entire education community. We support each institution’s mission by enhancing learning experiences and overall excellence, creating safe, comfortable environments that foster academic success. Sodexo offers our partners the beneďŹ ts of customized dining experiences delivered in pleasant, attractive living and learning spaces, custom-created via our full palette of services geared toward improving every student’s quality of life. Our core values support this mission. They are: ÂŽ Service Spirit. As our founder and chairman, Pierre Bellon, has often said, “True dignity lies in being of service to others.â€? For the men and women of Sodexo, this “Service Spiritâ€? is more than a slogan. It’s our attitude toward daily life embodied in all we do each day to take care of those we serve. It’s about listening and paying attention to details. It means being available, responsive, welcoming, and efďŹ cient—and doing what we say we will do.

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DiversityInc Ž >YZ ,O]^ -YWZKXSO] PY\ 2S]ZKXSM] Hispanic Business Magazine As North America’s leading service-solutions company, we create and maintain optimal environments and deliver comprehensive support for learning, freeing our client partners to focus their efforts on educating their students. We support our partners with: Integrated facilities management, dining services, catering, vending, maintenance, engineering, landscaping, and housekeeping. =YNObY /N_MK^SYX ]O\`O] SX]^S^_^SYX] YP VOK\XSXQ SX "

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ÂŽ Spirit of progress. Every day, Sodexo team members give their very best ... going the extra mile, continuously improving performance, and daring to take the initiative.

DEB NAUGHTON SENIOR VICE PRESIDENT, BUSINESS DEVELOPMENT

SODEXO 3020 WOODCREEK DRIVE SUITE B DOWNERS GROVE, IL 60515

T: 630-810-0620 F: 630-810-0141 E: DEB.NAUGHTON@SODEXO.COM WWW.SODEXOUSA.COM

NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

ÂŽ Team spirit. In a true team environment, everyone contributes individual talents, personality traits, and particular skills to ensure success of the whole. Winning teams are those whose members also demonstrate respect and appreciation for each other.

Our ethical principles, which include: Loyalty, respect for people, transparency, and business integrity have earned kudos from our client partners and world-wide recognition from such organizations as DiversityInc, Ethisphere, Catalyst, and Fortune magazine. We are proud of this recognition, and even more proud of the efforts expended by our people in earning these and many other accolades, such as:

49

TIAA-CREF INSTITUTE The TIAA-CREF family of companies is a prominent financial services organization dedicated to providing lifetime financial security to those in the healthcare, academic, cultural, and research fields—people whose work serves others. An organization with $502 billion in assets under management as of December 31, 2012, TIAA-CREF has more than 3.7 million participants in more than 27,000 plans and 15,000 public and private institutions. TIAA-CREF and its family of companies provide a broad range of products and services including retirement plans, planned giving, endowment management, executive compensation arrangements, annuities, mutual funds, IRAs, Keogh plans, life insurance, and education savings plans.

The TIAA-CREF Institute is a thought leader and model for knowledge-building and public engagement on lifetime financial security, retirement planning, and organizational success in higher education and the charitable and public sectors. The TIAA-CREF Institute generates new knowledge through relevant, timely, objective research; builds knowledge collaboratively through strategic partnerships with noted academics and leading organizations in sectors served by TIAA-CREF; and disseminates knowledge effectively through programs, convenings, and strategic communications. TIAA-CREF Individual & Institutional Services, LLC, and Teachers Personal Investors Services, Inc., members FINRA, distribute securities products. ©

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

2012 Teachers Insurance and Annuity Association-College Retirement Equities Fund (TIAA-CREF), New York, NY 10017.

50

STEPHANIE BELL-ROSE TIAA-CREF SENIOR MANAGING DIRECTOR AND HEAD OF THE TIAA-CREF INSTITUTE T: 800-842-2733 X 234539 TIAA-CREF 730 THIRD AVENUE MS 40 NEW YORK, NY 10017

WWW.TIAA-CREFINSTITUTE.ORG WWW.TIAA-CREF.ORG

UNITED EDUCATORS United Educators Insurance (UE), a reciprocal risk retention group, is a licensed insurance company owned and governed by more than 1,200 member colleges, universities, independent schools, public school districts, public school insurance pools, and related organizations throughout the United States. Members range from small, private schools to multi-campus public universities. As “Education’s Own Insurance Company,” UE understands education’s unique risks and liability needs better than any other insurer. UE is committed to providing its members with high-quality, timely, and relevant tools to address risks affecting education, along with a specialized alternative to commercial insurance coverage. United Educators is rated A (Excellent) by A.M. Best.

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risk and catastrophic losses.

UNITED EDUCATORS TWO WISCONSIN CIRCLE FOURTH FLOOR CHEVY CHASE, MD 20815

T: 301-215-6420 F: 301-907-4830 E: JECARTER@UE.ORG WWW.UE.ORG

NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

JOE E. CARTER VICE PRESIDENT, BUSINESS DEVELOPMENT AND MARKETING

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VANGUARD For nearly four decades, Vanguard has operated by its core purpose: Take a stand for all investors, treat them fairly, and give them the best chance for investment success. Guided by these principles, Vanguard has grown to be a leader in the nonprofit area and is now one of the five largest U.S. investment managers for endowments and foundations.*

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

Vanguard was founded in 1975 on a simple but revolutionary idea—that investments should be managed in the sole interest of our investors. It’s this idea that shapes our approach to investing, which emphasizes minimizing costs and maintaining a long-term perspective. We offer approximately 170 U.S.-based mutual funds that include index and actively managed products ranging from money market and fixed income to equity, international, and low-correlated strategies.

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Vanguard’s nonprofit team works with your organization to find solutions best tailored to meet your specific investment objectives. The team also provides Vanguard’s latest thinking on investment management, portfolio construction, and investment committee best practices. For organizations looking for assistance with the day-to-day responsibilities of managing their investments, Vanguard offers comprehensive advisory services. We invite you to visit our Web site, institutional.vanguard.com, to learn more about our services, including: H[i[WhY^ WdZ WdWboi_i$ Stay up-to-date on investment best practices and market trends with original research published by Vanguard. Our experts draw on both technical knowledge and client experience to provide insights on the challenges your organization faces. ?dl[ijc[dj feb_Yo Yedikbj_d]$ We can help your organization develop or refine an investment policy statement to suit the goals and risk profile of each portfolio by evaluating your organization’s financial situation, return objectives, investment constraints, and liquidity needs.

Fehj\eb_e YedijhkYj_ed$ Let Vanguard help you put your investment policy statement to work by developing a range of possible portfolio alternatives based on a sophisticated modeling system and discussing the portfolio that best matches your organization’s needs. ?dl[ijc[dj h[l_[mi$ Ongoing feedback on your organization’s portfolio, including information about fiduciary risk, is part of the suite of services offered to our nonprofit clients. Fehj\eb_e ced_jeh_d] WdZ h[XWbWdY_d]$ We believe in maintaining a strategic, disciplined investing approach, which includes rebalancing on a timely basis and monitoring to ensure the portfolio is aligned with your organization’s objectives. *Pension & Investments, May 2012. For more information about Vanguard funds, visit institutional.vanguard.com or call 800-523-1036 to obtain W fheif[Yjki$ ?dl[ijc[dj eX`[Yj_l[i" h_iai" Y^Wh][i" expenses, and other important information about a fund are contained in the prospectus; read and consider it carefully before investing. An investment in a money market fund is not insured eh ]kWhWdj[[Z Xo j^[ <[Z[hWb :[fei_j ?dikhWdY[ Corporation or any other government agency. Although a money market fund seeks to preserve the value of your investment at $1 per share, it is possible to lose money by investing in such a fund. All investing is subject to risk, including the possible loss of the money you invest. For institutional use only. Not for distribution to retail investors. Vanguard Marketing Corporation, Distributor. ©2013 The Vanguard Group, Inc. All rights reserved.

PATRICK BURKE, CFA PRINCIPAL VANGUARD INSTITUTIONAL ASSET MANAGEMENT 400 DEVON PARK DRIVE MAILSTOP 249 WAYNE, PA 19087

T: 888-888-7064 F: 610-503-2467 WWW.VANGUARD.COM

SPEAKER BIOGRAPHIES Janice Menke Abraham Ms. Abraham joined United Educators Insurance as president and CEO in 1998. During Ms. Abraham’s tenure, UE has become known as the premier risk management and liability insurance expert serving educational institutions. Previously, Ms. Abraham served as chief financial officer/treasurer at Whitman College, in various senior positions at Cornell University, as staff associate at the National Association of College and University Business Officers (NACUBO), and as an international banker for J. P. Morgan. She serves as a trustee of Whitman College, and as a director of The Griffith Foundation, The Institutes Board, and the Property and Casualty Insurance Association; as a member of American University’s School of International Service Dean’s Advisory Council; and on AGB’s Trusteeship editorial board. She is a former president of the Western Association of College and University Business Officers (WACUBO) and a past member of the board of directors of NACUBO and the National Risk Retention Association. Ms. Abraham earned an MBA from the Wharton School at the University of Pennsylvania and a bachelor’s degree in international service from American University.

Betsy Brill Ms. Brill is president of Strategic Philanthropy, Ltd., a global philanthropic advisory firm established in 2000 and headquartered in Chicago, helping individuals, families, and family-owned and closely held businesses that want a more thoughtful and measurable approach to their lifetime and legacy giving. Ms. Brill is a member of the Donors Forum and former chair of the Associate Members group, Grantmakers without Borders, National Network of Grantmakers to Consultants, Advisors in Philanthropy, and the Council on Foundations Philanthropic Advisor

Mary Burke Ms. Burke currently serves at Lakeshore Food Advisors, LLC, in the position of principal. She has over 20 years of investment banking experience within the food industry and has been the advisor on more than 160 recapitalizations, placements, mergers, acquisitions, and divestitures representing total consideration in excess of $15 billion. Previously, Ms. Burke was a partner at The Food Partners, a boutique investment firm specializing in the retail and wholesale sectors of the food industry. She was chair of the board and interim chief executive officer at Associated Grocers, Inc., of Seattle, a $1 billion cooperative grocery wholesaler. She was chief financial officer at Imperial Sugar Company (OTCBB: IPSU), helping the company grow through acquisitions from $400 million to $2 billion in sales. Ms. Burke was a managing director at Bank of Montreal/Harris Bank’s Food Group, specializing in input, manufacturing, processing, distribution, and retail companies. She has a BA from Saint Mary’s College, Notre Dame, Indiana, and an MBA from the University of Chicago Booth School of Business. Robert L. Caret Dr. Caret was elected president of the five-campus, 70,000-student University of Massachusetts system in 2011. Ranked as the nineteenth-best university in the world in the Times of London’s 2011 World Reputation Rankings, UMass consists of the flagship campus in Amherst, along with campuses in Boston, Dartmouth, Lowell, and Worcester. Dr. Caret was previously president of San Jose State University and Towson University, where he also served as a faculty member, dean, executive vice president, and provost during his more than 25-year tenure. He serves on the board of directors of the American Council on Education (ACE), the executive steering committee of the AASCU Millennium Leadership Initiative (MLI), and has been elected to the executive committee of the National Association of System Heads (NASH). He also is a member of the board of directors for 1st Mariner Bancorp and the board of advisors for Evergreen Capital LLC. Dr. Caret received his PhD in organic chemistry from the University of New Hampshire and his bachelor’s degree in chemistry and mathematics from Suffolk University.

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David Anderson Dr. Anderson became the eleventh president of St. Olaf College in 2006. He previously served on the faculty at St. Olaf, Texas A&M University, and Florida Atlantic University; as dean of the college at Luther College; and as provost at Denison University. His scholarly writings range from articles on theodicy in eighteenth-century literature to a book on modern American detective fiction. Dr. Anderson is vice chair of the board of trustees of the Higher Learning Commission and chair of the advisory council for Emeriti Retirement Health Solutions, a nonprofit consortium that contributes to health care security in retirement for faculty and staff in higher education. He earned a BA at St. Olaf College and a PhD at Boston College, specializing in eighteenth-century British literature.

Network, and is a trustee at the Adler School of Professional Psychology. For a number of years, beginning in 2007, she conducted the Power of Giving Back series for The University of Chicago Booth School of BusinessPrivate Wealth Management course for high net worth individuals and families. Ms. Brill is a registered trust and estate practitioner (TEP) through the Society of Trust and Estate Practitioners and the only U.S. member on STEP’s philanthropy committee.

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Carol A. Cartwright Dr. Cartwright served as president of Kent State University from 1991 to 2006, making history as the first woman president of a public college or university in Ohio. She came out of retirement to serve a three-year term as president of Bowling Green State University from 2008 to 2011. Her retirement from BGSU marked a 45-year career in public higher education. Previously, she was vice chancellor for academic affairs at the University of California at Davis and dean for undergraduate programs and vice provost of the Pennsylvania State University. Dr. Cartwright has held prominent leadership roles in some of higher education’s most influential national organizations, including chair of the executive committee and a member of the board of directors of the NCAA. She recently completed eight years on the board of directors of National Public Radio and currently serves on the Knight Commission on Intercollegiate Athletics and the board of directors for the Collegiate Women Sports Awards. Dr. Cartwright earned master’s and doctoral degrees from the University of Pittsburgh and her bachelor’s degree from the University of Wisconsin at Whitewater.

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John T. Casteen III Dr. Casteen is president emeritus of the University of Virginia and also University Professor. He was president from 1990 to 2010 and held the same position at the University of Connecticut from 1985 to 1990. He was previously an English professor at the University of California at Berkeley, admissions dean and English professor at the University of Virginia, and Virginia’s secretary of education under Governor Charles S. Robb, from 1982 to 1985. He has chaired the College Entrance Examination Board, the Association of American Universities, the Southern Association of Colleges and Schools, and the international universities’ consortium known as U-21. He writes short fiction as well as essays and papers on public policy and institutional governance. He won the Gold Medal of the National Institute of Social Sciences in 1998, and he is a fellow of the American Academy of Arts and Sciences. Dr. Casteen holds bachelor’s, master’s, and doctoral degrees in English from the University of Virginia. Ellen-Earle Chaffee Dr. Chaffee is a senior fellow at AGB, consults with boards and presidents, and leads grant-funded programs. As past president of Valley City State University and Mayville State University, she focused on innovation, change, and accountability. She was a president in residence at Harvard University and chaired the board of a health care system as it merged to become a $2 billion organization. Dr. Chaffee has held leadership positions in executive, academic, student affairs, research, and equal opportunity at research universities, comprehensive universities, and a state system. She has been president of two national professional associations and a member of

the national accrediting board for pharmacy education, received many state and regional awards, and written on strategic management, governance, quality, innovation, and leadership. She earned a PhD in higher education administration and policy analysis at Stanford University. Richard Chait Dr. Chait is professor emeritus at the Harvard Graduate School of Education, where he has been a faculty member since 1996 and a research professor from 2007 to 2012. Over the past 30 years, Dr. Chait has focused on nonprofit governance. He has co-authored three books on the subject: Governance as Leadership: Reframing the Work of Nonprofit Boards, which won three awards; Improving the Performance of Governing Boards; and The Effective Board of Trustees. He also co-authored two articles in the Harvard Business Review: “The New Work of Nonprofit Boards,” and “Charting the Territory of Non-Profit Boards.” In 2011, he co-authored “Bullish on Private Colleges” in Harvard Magazine. Dr. Chait has consulted with the governing boards of many colleges and universities including Dartmouth, Duke, Johns Hopkins, Ohio State, Tufts, Pomona, Wellesley, and Williams. In 2010, he guided Harvard University through its first major governance reforms in 350 years. Nim Chinniah Mr. Chinniah is the executive vice president for administration and chief financial officer at the University of Chicago. He has overall responsibility for the finance and administration division, which comprises more than 900 staff in several departments. Other responsibilities include fiscal and strategic planning and support of University of Chicago trustee committees. Mr. Chinniah came to the University of Chicago after 16 years at Vanderbilt University, where he served as deputy vice chancellor for administration and academic affairs, chief financial officer for academic affairs, and principal deputy to the vice chancellor for administration and CFO. Mr. Chinniah currently serves on the board of the Chicago Children’s Choir and the University of Chicago Charter Schools. He was named a 2011 Business Leader of Color by Chicago United and was a finalist for the 2011 Financial Executives International Chicago CFO of the Year award. He earned an MBA from Vanderbilt University and a BS in computer science and business (summa cum laude) from Lambuth University.

N. Anthony Coles Dr. Coles joined Onyx in 2008 as president and chief executive officer. In 2012, he was appointed chairman of the board. Dr. Coles was formerly president, chief executive officer, and a member of the board of directors of NPS Pharmaceuticals, Inc., and senior vice president of commercial operations at Vertex Pharmaceuticals Incorporated prior to that. Previously, he held a number of executive positions at Bristol-Myers Squibb Company and Merck & Co., Inc. Dr. Coles currently serves as a trustee and member of the executive committee for Johns Hopkins University, as well as a member of the board for Johns Hopkins Medicine, Laboratory Corporation of America (LabCorp), and Campus Crest Communities, Inc. He is also a member of the board of the Biotechnology Industry Organization (BIO). Dr. Coles completed his cardiology and internal medicine training at Massachusetts General Hospital and was a research fellow at Harvard Medical School. He earned an MD degree from Duke University, a master’s degree in public health from Harvard University, and an undergraduate degree from Johns Hopkins University.

Diane R. Dean Dr. Dean is associate professor for higher education administration and policy at Illinois State University. Her research applies organizational theory, social psychology, and policy analysis to address critical issues in college and university planning, policy, and governance. Dr. Dean is co-editor of Public Policy and Higher Education (second edition), a comprehensive work examining current policy issues in higher education and the postsecondary education policy-making process; and co-editor of the Women in Academe series, which includes multiple

Alecia DeCoudreaux Ms. DeCoudreaux began her tenure as thirteenth president of Mills College in 2011. She served as vice president and deputy general counsel at Eli Lilly, working in a variety of executive leadership roles over three decades. Ms. DeCoudreaux is actively engaged in her community. She has served as both trustee and board chair at Wellesley College, director of the Wellesley College Alumnae Association, director of the Indiana University Foundation, and on the Indiana University School of Law board of visitors. Her extensive board experience includes service as board member of The Mind Trust; member of the Economic Club of Indiana board of governors; member of the United Way of Central Indiana Women’s Initiative; honorary director of Indiana University Foundation; and the Women’s Fund of Central Indiana. She holds a BA in English and political science from Wellesley College and a JD from Indiana University School of Law at Bloomington. Phillip Doolittle Mr. Doolittle is the executive vice president and chief operations officer of the University of Redlands, an independent liberal arts and sciences university located in Southern California. His responsibilities at Redlands include overseeing financial operations as well as campus facilities planning, institutional planning and research, integrated technology and information services, enrollment management, human resources, public safety, and auxiliary enterprises. Prior to joining the University of Redlands in 1991, Mr. Doolittle served for 10 years in various leadership and management roles in business and financial affairs at TRW, Inc. (now part of Northrup/Grumman Corporation). Mr. Doolittle has served on the boards of several professional and community organizations, including the National Association of College and University Business Officers (NACUBO), Tuition Plan Consortium (TPC), and College Liability Insurance Company (CLIC). Mr. Doolittle holds a BA in political science and business administration from the University of Redlands and an MBA from the Atkinson Graduate School of Management at Willamette University.

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Waded Cruzado Dr. Cruzado serves as the twelfth president of Montana State University, one of only 108 universities in the nation recognized by the Carnegie Foundation for “very high research activity.” Prior to becoming president of MSU, Dr. Cruzado served as executive vice president and provost at New Mexico State University and served as NMSU’s interim president from 2008 to 2009. Her achievements there include full-term reaccreditation of the university by the Higher Learning Commission for the first time in NMSU history, record student enrollment, and success at the 2009 session of the New Mexico Legislature. Dr. Cruzado was honored by the Montana Ambassadors as the 2011 Michael P. Malone Educator of the Year for outstanding accomplishment, excellence, and leadership in the field of education. Dr. Cruzado was born and raised in Mayagüez, Puerto Rico, home of the commonwealth’s land grant university, where she received a bachelor’s degree (magna cum laude) in comparative literature. She earned a master’s degree in Spanish and a PhD from the University of Texas at Arlington.

volumes on women college students, women in academic leadership, and gender issues in faculty roles and work-lives. As co-author of the recently published Generation on a Tightrope: A Portrait of Today’s College Students and director of the research underlying the book, Dr. Dean is currently examining sociological changes in today’s generation of undergraduate college students, the forces shaping their experiences, and the implications for postsecondary education policy, planning, classroom practices, and the co-curriculum.

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Lewis Duncan Dr. Duncan has served as president of Rollins College since 2004. A former dean and professor of the Thayer School of Engineering at Dartmouth College and provost and senior vice president for academic affairs at the University of Tulsa, he also previously served as a research scientist and section head at the Los Alamos National Laboratory, Carnegie Science Fellow at Stanford University’s Center for International Security and Arms Control, and associate dean of sciences and professor of physics at Clemson University. Dr. Duncan speaks frequently on STEM educational reform and applied liberal education. He also teaches and mentors Rollins students while continuing to conduct research in space plasma physics and radiophysics. He holds a doctorate in space physics from Rice University.

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Peter Eckel Dr. Eckel serves as AGB’s vice president for governance and leadership programs. Dr. Eckel has written and spoken extensively on academic leadership, institutional change, and campus governance. He has written/edited six books, 23 nationally disseminated papers, and numerous articles and book chapters. He was the lead author of The CAO Census, the first national study of chief academic officers. His papers have appeared in Trusteeship, Change magazine, the Journal of Higher Education, the Review of Higher Education, and Higher Education Policy, among others. Dr. Eckel additionally serves as adjunct professor in the University of Pennsylvania’s Graduate School of Education, teaching in its executive doctorate program. Prior to joining AGB, he spent 16 years at the American Council on Education (ACE), where he finished his tenure as the director of the Center for Effective Leadership, developing and running the ACE Institute for New Chief Academic Officers, the Advancing to the Presidency Workshop, and the ACE Presidential Roundtable Series. He earned his doctorate from the University of Maryland, College Park, in education policy, planning, and administration. His bachelor’s degree is in journalism from Michigan State University. Peter T. Ewell Dr. Ewell is vice president of the National Center for Higher Education Management Systems (NCHEMS). His work focuses on assessing institutional effectiveness and the outcomes of college. He has directed many projects on this topic, including initiatives funded by the W. K. Kellogg Foundation, the National Institute for Education, the Ford Foundation, the Lumina Foundation, and the Pew Charitable Trusts. In addition, he has consulted with over 375 colleges and universities and 24 state systems of higher education on topics related to performance indicators and the assessment of student learning. Dr. Ewell has authored seven books and numerous articles on these topics. In addition, he has prepared commissioned papers for many state agencies and national organizations. A graduate of Haverford College, he received his PhD in political science

from Yale University in 1976 and was on the faculty of the University of Chicago. James Fallows Mr. Fallows is a national correspondent for The Atlantic Monthly and has worked for the magazine for more than 25 years. He has written on a wide range of topics, including national security policy, American politics, the development and impact of technology, economic trends and patterns, and U.S. relations with the Middle East, Asia, and other parts of the world. He has been an editor of The Washington Monthly and of Texas Monthly, and from 1977 to 1979 served as President Jimmy Carter’s chief speechwriter. His first book, National Defense, won the American Book Award in 1981; he has written seven others. He worked as a software designer at Microsoft and from 1996 to 1998 was the editor of U.S. News & World Report. His article, “The Fifty First State?” won the National Magazine Award, and another, “Why Iraq Has No Army,” was a finalist. He also writes a monthly technology column for the Atlantic. Mr. Fallows attended Harvard, where he was president of the newspaper the Crimson. He graduated Phi Beta Kappa and then studied economics at Oxford University as a Rhodes Scholar. Luis Faura Mr. Faura is president and chief operating officer of C&F Foods Inc., with more than 300 employees and eight plant locations. C&F Foods, Inc., is a major originator and packer of dried beans, peas, rice, popcorn, and ancient grains for the retail, industrial, food service, canner, and frozen food manufacturing industry throughout the United States, as well as the overseas community. Mr. Faura serves as chairman of the board of the University of La Verne and is on the advisory board for Pepperdine University. He sits on the board of directors with Padres Contra El Cancer and is an active member of the executive committee (Vistage 35). He holds a bachelor of science degree from the University of La Verne and an MBA from Pepperdine University. Roger Ferguson, Jr. Dr. Ferguson is president and CEO of TIAA-CREF and is the former vice chairman of the Federal Reserve’s board of governors. He also served as head of financial services for Swiss Re and was a partner at McKinsey and Co. Dr. Ferguson is a fellow of the American Academy of Arts & Sciences and a member of its Commission on the Humanities and Social Sciences. He serves on President Obama’s Council on Jobs and Competitiveness and on the boards of International Flavors & Fragrances Inc. and Audax Health and on the advisory board of Brevan Howard Asset Management LLP. He is co-chair of the Committee on Economic Development and of the National Academy of Sciences’ committee on the long-run macro-economic effects of the aging U.S. population and is chair of the

Economic Club of New York. Dr. Ferguson holds a BA, JD, and PhD in economics from Harvard University. Antoine Garibaldi Dr. Garibaldi is president of University of Detroit Mercy. He is the first lay president and a tenured professor of education. He was previously president of Gannon University. He is a fellow of both the American Psychological Association and the American Educational Research Association and the author of 11 books and more than 85 research articles and chapters. Locally, he serves on the boards of the Detroit Institute of Arts (DIA) and New Detroit, as well as the Human Resources Committee of Brother Rice High School. Nationally, he serves on the boards of the National Association of Independent Colleges and Universities (NAICU); AGB’s Council of Presidents; the U.S. Conference of Catholic Bishops’ National Review Board; and the University of Saint Thomas (MN). He has served on the boards of the American Council on Education (ACE); the National Association of College and University Business Officers (NACUBO); and the Council of Independent Colleges (CIC), where he was chair for two years. Dr. Garibaldi received his BA from Howard University and his PhD in educational psychology from the University of Minnesota.

Thomas Grape Mr. Grape is the founder, chairman, and CEO of Benchmark Senior Living, the largest provider of senior housing in the Northeast. Benchmark’s 46 communities total $1.4 billion in value and $300 million in annual revenue, and they employ 4,000 associates. For the last four years, Benchmark has been recognized as one of the

Kenneth C. Green Dr. Green is the founding director of The Campus Computing Project, the largest continuing study of the role of e-learning and information technology in American colleges and universities. The project is widely cited as a definitive source for data information and insight about IT issues affecting higher education. Dr. Green is the author or editor of some 20 books and published research reports and more than 100 articles and commentaries that have appeared in academic journals and professional publications. He also serves as the senior research consultant to Inside Higher Ed and developed Inside Higher Ed’s surveys of college presidents and provosts. In 2002, Dr. Green received the first EDUCAUSE Award for Leadership in Public Policy and Practice, citing his work in creating The Campus Computing Project and recognizing his “prominence in the arena of national and international technology agendas, and the linking of higher education to those agendas.” He is a graduate of New College (FL) and completed his PhD in higher education and public policy at UCLA. Jeremy Haefner Dr. Haefner was appointed provost and senior vice president for academic affairs at Rochester Institute of Technology in 2008. As provost, Dr. Haefner is RIT’s chief academic officer in charge of the education and research missions of the university. He oversees nine colleges, two institutes, and three global campuses as well as a number of university-level programs including the library system, advising, and the registrar. He works closely with the education committee of the board of trustees to ensure the quality and integrity of the university’s programs and policies. A mathematician who studies integral representation and module theory, Dr. Haefner’s research has focused on characterizing the structure of the indecomposable building blocks for modules over integral group rings, an algebraic structure of importance to chemistry, physics, and other sciences. He graduated from the University of Iowa with a degree in mathematics and earned his MS and PhD in mathematics from the University of Wisconsin.

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R. Barbara Gitenstein Dr. Gitenstein, president of The College of New Jersey since 1999, came to the college from Drake University, where she served as provost and executive vice president. An active scholar, Dr. Gitenstein has published Apocalyptic Messianism and Contemporary Jewish-American Poetry and numerous articles and reviews on Jewish and American literature. She currently serves as chair of the Middle States Commission on Higher Education and is a member of the American Council on Education’s Task Force on Accreditation. Highlights of Dr. Gitenstein’s presidency include: a revision of the entire undergraduate program to enhance academic rigor and faculty-student engagement; the approval for and establishment of a Phi Beta Kappa chapter on campus; a significant increase in nonstate revenue (approximately $20 million in federal grant and set-aside revenue); almost doubling of alumni giving (annual bequests); the tripling of the endowment; and receipt of the largest-ever single gift to the college ($5 million). She received a BA with honors in English from Duke University and a PhD in English and American literature from the University of North Carolina, Chapel Hill.

“Top 100 Places to Work” by the Boston Globe. Mr. Grape is active in many professional organizations and is one of the founders and past chairman of the national trade association, the Assisted Living Federation of America (ALFA); he was also one of the founders of Mass-ALFA. He is the recently elected chairman of Ithaca College, his alma mater. Mr. Grape is also president of the board of The Meadowbrook School of Weston and serves on the board of the Newton-Wellesley Hospital. He is an active member and former board member of the Young Presidents’ Organization (YPO) and served for many years on the vestry and as chair of the building committee at the renowned Trinity Church in Boston.

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John Haeger Dr. Haeger has been president of Northern Arizona University (NAU) since 2001 after joining the university to serve as provost in 2000. Dr. Haeger leads NAU in its commitment to undergraduate education—a commitment enhanced by the university’s ongoing efforts in research, graduate education, and distance learning. During his term as president, Dr. Haeger has guided the university to new heights in student enrollment in Flagstaff and across the state. Dr. Haeger is a member of the Translational Genomics Research Institute board of governors, Greater Phoenix Leadership, the Arizona Commerce Authority, and the American College and University Presidents’ Climate Commitment Steering Committee, and is chair of the AASCU committee on international education and the Flagstaff Forty. Dr. Haeger has worked at all levels of higher education, as professor, chair, dean, vice president, and provost. He earned his bachelor’s, master’s, and doctoral degrees from Loyola University in Chicago.

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Terry W. Hartle Dr. Hartle has directed ACE’s comprehensive effort to engage federal policy makers on a broad range of issues including student aid, scientific research, government regulation, and tax policy for almost 20 years. Given ACE’s historic role in coordinating the government relations efforts of some 60 associations in the Washington-based higher education community, Dr. Hartle is widely considered American higher education’s most visible lobbyist. He also oversees Higher Education for Development (HED), which supports the global development goals of the United States Agency for International Development (USAID), primarily by coordinating the engagement of the higher education community to address development challenges. Prior to joining ACE in 1993, Dr. Hartle served for six years as education staff director for the Senate Committee on Labor and Human Resources, then chaired by Sen. Edward M. Kennedy. Dr. Hartle received a doctorate in public policy from The George Washington University, a master’s in public administration from the Maxwell School at Syracuse University, and a bachelor’s degree in history (summa cum laude) from Hiram College. William Hubbard Mr. Hubbard is a member of the University of South Carolina board of trustees and its executive committee. He is a past chair of the board and a past chair of the intercollegiate athletics committee. Mr. Hubbard is a partner in the Columbia, South Carolina, office of the law firm of Nelson Mullins Riley & Scarborough. He is the president-elect nominee of the American Bar Association, having previously served as chair of the ABA House of

Delegates. He is immediate past president of the American Bar Foundation, the nation’s leading research institute for the empirical study of law, and a past president of the American Bar Endowment. He is a member of the council and executive committee of the American Law Institute. Mr. Hubbard is the chair of the board of directors of The World Justice Project, a multinational, multidisciplinary initiative to strengthen the rule of law worldwide. He received his bachelor’s and law degrees from the University of South Carolina. Geralyn Hurd Ms. Hurd has been a tax exempt specialist for more than 20 years and leads Crowe Horwath’s tax exempt team nationally. This team serves some of the largest higher education institutions, academic medical centers, foundations, and healthcare systems in the country. In 2008, she designed and developed the only IRS-approved software of its kind—the patent-pending Crowe Tax Risk Assessment & Control (C-TRAC®) solution. Ms. Hurd is a frequent speaker and author on topics relevant to the tax exempt community, including the NACUBO Form 990 Manual. In June 2012, Ms. Hurd was named one of Consulting magazine’s Top 25 Consultants with an Award for Excellence in the Public Sector. She received a bachelor’s in marketing from the University of Illinois at Urbana-Champaign and a certificate in accounting from Northwestern University. Renu Khator Dr. Khator is chancellor of the University of Houston (UH) System and president of the University of Houston, overseeing a four-university organization that serves more than 67,000 students, has an annual budget that exceeds $1.5 billion, and generates a $3.5 billion-plus impact on the Greater Houston area’s economy each year. During her tenure, UH has experienced record-breaking research funding, enrollment, and private donations. Dr. Khator, who was born in Uttar Pradesh, India, joined some of the world’s most respected leaders when she was named to the Indian Prime Minister’s Global Advisory Council. She serves on the boards of the Federal Reserve Bank of Dallas, the American Council on Education, the Greater Houston Partnership, the Houston Technology Center, the Texas Medical Center CEO Group, and the Business-Higher Education Forum. A noted scholar in the field of global environmental policy, she has authored several books and articles on this subject. The first Indian immigrant to head a comprehensive public research university in the United States, Dr. Khator was appointed in 2008. She earned a bachelor’s degree at the University of Kanpur and master’s degree and PhD in political science from Purdue University.

Keith Krach Mr. Krach was appointed to the Purdue board of trustees in 2007 and in 2009 was elected by his fellow trustees as chair. Mr. Krach serves as the chair and CEO at DocuSign, the global standard for electronic signature. He also serves as chairman of the board at Angie’s List. Mr. Krach was a co-founder of Ariba. During his tenure as CEO, he took Ariba public, achieving a market capitalization of $34 billion and becoming one of the fastest-growing software companies in history. In honor of his accomplishments in e-business, Ernst & Young named Mr. Krach the 2000 National Entrepreneur of the Year; he was also honored at the World Economic Forum with the Technology Pioneer Award. Mr. Krach earned his BS in industrial engineering from Purdue University and an MBA from Harvard University.

Arthur Levine Dr. Levine, president of the Woodrow Wilson National Fellowship Foundation and president emeritus of Teachers College, Columbia University, is nationally known for his work on the preparation of school leaders, teachers, and education researchers. He has also written and spoken widely on the undergraduate experience, the changing nature of teaching and learning, access to higher education, and equity in schools. His work has appeared in such publications as the New York Times, the Los Angeles Times, the Wall Street Journal, Education Week, Inside Higher Education, and the Chronicle of Higher Education. The most recent of his 12 books is Generation on a Tightrope, A Portrait of Today’s College Student (with Diane R. Dean). A member of the American Academy of Arts and Sciences, he sits on the boards of the Educational Testing Service and Say Yes to Education. He received his bachelor’s degree from Brandeis University and his PhD from the State University of New York at Buffalo.

Angel L. Mendez Mr. Mendez is the senior vice president of Cisco Transformation, leading the Accelerated Cisco Transformation Program (ACT), a multiyear initiative aimed at delivering increased productivity, agility, and growth by transforming Cisco’s product and services portfolio, operational capabilities, and go-to-market processes. Previously, Mr. Mendez led Cisco’s customer value chain management organization, a global team responsible for accelerating innovation and value. He has extensive international business experience in North and Latin America, Europe, and Asia and was named by Business 2.0 magazine to the “Business 2.0 Dream Team–All Star Executives Any Company Would Kill For.” Hispanic Business magazine placed him on its list of the “20 Most Influential Hispanic Executives in Corporate America” and “Most Influential Latinos in Silicon Valley.” Mr. Mendez serves on the board of G2Tech, Inc., the Manufacturing Leadership Council, the Supply Chain Management Institute at the University of San Diego, and Lafayette College, where he chairs the information technology committee. A native of Cuba, Mr. Mendez holds a bachelor’s degree in electrical engineering from Lafayette College and an MBA from the Crummer School at Rollins College. Thomas Meredith Dr. Meredith has served as the head of university systems in Alabama, Georgia, and Mississippi and as a university president in Kentucky during his 36 years in higher education. He was president of the National Association of System Heads (NASH), an organization comprising the chief executive officers of the 52 public higher education systems in the United States. He was chair of the American Association of State Colleges and Universities (AASCU), the first head of a university

NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

Richard D. Legon Mr. Legon became AGB’s fourth president in 2006. He previously served as AGB’s executive vice president and has been with the association since 1983. Working with the AGB board of directors, Mr. Legon has advanced an aggressive strategic agenda for the association that emphasizes and supports the new work of boards, highlighted by the association’s focus on original research, expanded services for AGB members, and advocacy with policymakers on behalf of higher education governance. Mr. Legon serves on the board of Spelman College and has served as a board member of the University of Charleston in West Virginia and Virginia State University in Petersburg, Virginia, along with service on a number of boards of nonprofit organizations. Prior to joining AGB, Mr. Legon served on the U.S. Postal Commission, worked with former Mayor Richard M. Daley in Chicago, and was director of development at Spertus College, in Chicago, Illinois. Mr. Legon holds a master’s degree in public administration from the George Washington University.

Michelle Lucero Ms. Lucero hails from the town of Ignacio, Colorado. She serves as the chief legal officer for Children’s Hospital Colorado, in her words, the “job of a lifetime.” Since 2012, Ms. Lucero has led the legal affairs, corporate compliance, information security, and risk management teams. Her community involvement is wide and varied. She currently serves as the vice chair of the board of trustees for Metropolitan State University of Denver as well as the chair of the academic, student affairs, and presidential evaluation committees. She serves on the Udall-Bennett judicial advisory panel, the Denver Career Service Authority Board, and the Winterpark Authorization Authority. Ms. Lucero has also served various other community and professional organizations. She attended Rockhurst College, a small Jesuit institution in Kansas City, and received her law degree from the University of Colorado at Boulder.

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system to serve in that capacity. Dr. Meredith holds a BA from Kentucky Wesleyan College, an MS from Western Kentucky University, and an EdD from the University of Mississippi. He also completed the Institute for Educational Management at Harvard University and the Higher Education Roundtable at Oxford University.

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David W. Miles Mr. Miles, a financial advisor, entrepreneur, and investor for nearly 30 years, is the principal owner, chair, and CEO of Miles Capital, Inc., an institutional asset manager with $4.2 billion in client assets under management. Founded in 1982, Miles Capital provides independent investment solutions to institutional and individual investors, including insurance companies, local governments, and foundations and endowments. In addition to his professional activities, Mr. Miles has long been an advocate for higher education. He is presently a member of the AGB board of directors and a current member and past-president of the Iowa board of regents, and he served 11 years on the Drake University board of trustees, including three years as chair. Mr. Miles received his JD from Harvard Law School, a master’s of public policy from Harvard’s Kennedy School of Government, and his BA from Drake University.

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Barbara H. Morris Ms. Morris is the tax director at Johns Hopkins University. Her responsibilities include preparation of the university’s tax return (IRS Form 990) and unrelated business income tax return (IRS Form 990-T) as well as tax compliance for federal and multistate payroll and sales taxes. She has over 37 years of experience in higher education accounting and tax. Ms. Morris is a former member of NACUBO’s Tax Council. She has a bachelor of science in business administration from Johns Hopkins University and is a CPA. Mel Netzhammer Dr. Netzhammer is Washington State University Vancouver’s second chancellor. He joined the university in July 2012 to grow the campus and deliver on its mission to increase the baccalaureate degree attainment rate in Southwest Washington. Dr. Netzhammer previously served as provost and vice president for academic affairs at Keene State College in New Hampshire. There, he helped develop and implement an academic plan for the campus and provided leadership for the accreditation process by the New England Association of Schools and Colleges. In his new community, Dr. Netzhammer serves on the Columbia River Economic Development Council’s board of directors, the STEM governance committee for Southwest Washington, and the Vancouver public schools’ management advisory task force. A native of New Orleans, Dr. Netzhammer earned his bachelor’s degree in communication from Loyola University and his master’s degree in mass communication and PhD in communication from the University of Utah.

Richard Novak Mr. Novak is AGB’s senior vice president for programs and research and executive director of the Richard T. Ingram Center for Public Trusteeship and Governance. He is a member of AGB’s leadership team, overseeing a division that provides consulting services; national, invitational, and regional programming; and research and policy analysis. While at AGB, Mr. Novak has directed special initiatives on board and presidential leadership; worked with several states on public board selection and board education practices; led a multistate study on the effectiveness of public college and university governing boards; facilitated policy discussions with boards and state policy leaders; and directed or co-directed studies in a number of states, including Alabama, Maryland, South Carolina, Louisiana, Mississippi, and New Jersey. Prior to joining AGB, he spent 13 years on the staff of the American Association of State Colleges and Universities (AASCU). Internationally, he has co-directed a project on governance for the Ministry of Higher Education in Egypt funded by UNESCO, consulted with the Ireland Higher Education Authority, and worked extensively in the Republic of the Marshall Islands. He earned his bachelor’s and master’s in higher education from Michigan State University. Shirley Ort Ms. Ort administers a comprehensive program of over $375 million in student aid funds to 20,500 undergraduate, graduate, and professional students at the University of North Carolina at Chapel Hill. She advises campus administrators on tuition, student aid policy and research, and national issues and trends related to the role of student aid in higher education finance. Prior to joining Chapel Hill in 1997, she served as deputy director for student financial aid at the Washington State Higher Education Coordinating Board for 18 years. Ms. Ort is active in national student aid associations, demonstrating leadership on issues related to access, affordability, and student success. Since 2006, she has served as a trustee of the College Board and currently serves as vice chair. She is the author of the Carolina Covenant®, a “no loans” program of financial, academic, and personal support made available by the university to high-achieving students from low-income backgrounds. Ms. Ort holds a bachelor’s degree in history from Spring Arbor University, an MA in medieval history from Western Michigan University, and a JD from Seattle University School of Law. She remains an active member of the Washington State Bar Association. Kate Pew Wolters Ms. Pew Wolters has been a member of the board of trustees of Grand Valley State University in Allendale, Michigan, since 2004. During her tenure, she served as board chair for two years and as a member of the presidential search committee. Ms. Pew Wolters is also a member of the board of directors of Steelcase Inc., and chair of

the Steelcase Foundation, an endowed private foundation of Steelcase Inc. She serves as president of the Kate and Richard Wolters Foundation and as co-chair of the First Steps Early Childhood Commission. Ms. Pew Wolters was appointed by President Bill Clinton to the National Council on Disability in 1994 and was reconfirmed by the U.S. Senate in 1996, serving until 2003. For eight of her nine years on the council, she served as its vice chair. Ms. Pew Wolters received her BA from Aquinas College and holds a master’s degree in social work from Michigan State University.

Charles B. Reed Dr. Reed was chancellor from 1998 to 2012 of the 23-campus California State University system, the country’s largest system of higher education, with nearly 450,000 students, 46,000 faculty and staff, and an annual budget of nearly $5 billion. As chancellor, he improved access to the CSU, especially among students of color; emphasized excellence in academic programs; created the system’s first stand-alone doctoral degree; created strong accountability measures; strengthened teacher preparation; established a systemwide commitment to community service and civic engagement; developed stronger collaborations with K-12 schools through the CSU “How to Get to College” poster and the Early Assessment Program; partnered with the state’s leading industries; and provided the state with a well-educated

Robert B. Reich Secretary Reich, Chancellor’s Professor of Public Policy at the University of California at Berkeley, was secretary of labor in the Clinton administration. Time magazine named him one of the 10 most effective cabinet secretaries of the last century. He has written 13 books, including the best-sellers Aftershock and The Work of Nations. His latest, Beyond Outrage, is now out in paperback. He is also a founding editor of the American Prospect magazine and chairman of Common Cause. Secretary Reich graduated summa cum laude from Dartmouth College and won a Rhodes Scholarship to study philosophy, politics, and economics at Oxford University. He subsequently earned his JD from Yale Law School, where he was an editor of the Yale Law Journal. Jamil Salmi Dr. Salmi is a global tertiary education expert providing policy advice and consulting services on tertiary education development, financing reforms, and strategic planning to governments, universities, professional associations, multilateral banks, and bilateral agencies. Previously the World Bank’s tertiary education coordinator, he wrote the first World Bank policy paper on higher education in 1994 and was the principal author of Constructing Knowledge Societies: New Challenges for Tertiary Education. He is a member of the international advisory boards of several universities in Europe, Asia, Latin America, North America, and the Middle East, as well as the International Advisory Network of the U.K. Leadership Foundation for Higher Education and the CHEA International Quality Group advisory council. From 2008 to 2011, he represented the World Bank on the governing board of the International Institute for Educational Planning. Dr. Salmi is emeritus professor of higher education at the Diego Portales University in Chile. He is a graduate of the French Grande Ecole ESSEC and holds a master’s degree in public and international affairs from the University of Pittsburgh, and a PhD in development studies from the University of Sussex. Allan Schofield Dr. Schofield has run the Higher Education Consultancy Group in the United Kingdom for more than 25 years and has worked on a wide range of consultancy and policy assignments for numerous government bodies and more than 80 universities, both in the U.K. and internationally. He is also a part-time key associate of the Leadership

NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

Derek V. Price Dr. Price is the principal owner of DVP-PRAXIS LTD, a boutique consulting firm with clients spanning private foundations, national nonprofit intermediary organizations, colleges, and universities. He is a national leader in strategic thinking for institutional transformation and systems change. Dr. Price has considerable experience in the use of data-driven strategies to improve student success in college and provides strategic advising and evaluation services for action-oriented organizations. He works on a broad range of policy and practice issues around postsecondary education and workforce development, with significant expertise in student financial aid. In 2010, DVP-PRAXIS launched a strategic partnership with the OMG Center for Collaborative Learning, where Dr. Price is an associate director. Before starting DVP-PRAXIS, he was the director of higher education research at Lumina Foundation for Education; he has also been a college professor. Dr. Price holds a PhD in sociology from American University, a master’s in Russian and Eastern European studies from the University of Michigan–Ann Arbor, and a bachelor’s in comparative area studies from Duke University.

workforce to meet California’s 21st century needs. Before joining the California State University, Dr. Reed served as chancellor of the State University System of Florida and, earlier, as chief of staff to the governor of Florida. He attended George Washington University, where he earned a bachelor’s in physical education, a master’s in secondary education, and his EdD in teacher education.

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ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES // WWW.AGB.ORG

Foundation for Higher Education in the U.K., which encourages good practice in higher education management, leadership, and governance. He has worked extensively on projects to enhance higher education governance, including: leading a U.K. study of board effectiveness in universities; undertaking a major review of governance in the post-16 education system in England; running an innovative program on trustee induction and development (approximately 2,000 trustees attended over a four-year period); editing resource guides for trustees; and undertaking numerous board-effectiveness reviews. In 2007, Dr. Schofield led a review of the governance of Ohio-based OCLC, which provides digital library resources for many U.S. and international universities.

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Beverly Daniel Tatum Dr. Tatum has served as president of Spelman College since 2002. A fellow of the American Psychological Association, her areas of research include racial identity development and the role of race in the classroom. In 2005, Dr. Tatum was awarded the prestigious Brock International Prize in Education for innovative leadership in the field. Her bestselling titles include Can We Talk about Race? And Other Conversations in an Era of School Resegregation; Why Are All the Black Kids Sitting Together in the Cafeteria? And Other Conversations about Race; and Assimilation Blues: Black Families in a White Community. Dr. Tatum currently serves on the White House Initiative on Historically Black Colleges and Universities, and the boards of Teach for America, the Institute for International Education, the Carnegie Foundation for the Advancement of Teaching, and Georgia Power. Prior to coming to Spelman, she enjoyed a long career as a professor of psychology, then served as dean and acting president at Mount Holyoke College in Massachusetts. She holds a BA in psychology from Wesleyan University and an MA and PhD in clinical psychology from the University of Michigan. She also holds an MA in religious studies from Hartford Seminary. Candace Thille Ms. Thille is the director of the Open Learning Initiative (OLI) at Carnegie Mellon University, a position she has held since the program’s inception in 2002. Her focus of research and development is in applying results from the learning sciences to the design, implementation, and evaluation of open Web-based learning environments. Ms. Thille serves as a redesign scholar for the National Center for Academic Transformation; as a fellow of the International Society for Design and Development in Education; on the Assessment 2020 Task Force at the American Board of Internal Medicine; on the technical advisory committee for the Association of American Universities (AAU) STEM initiative; and on the global executive advisory board for

Hewlett Packard’s Catalyst Initiative. She has served on a working group at the U.S. Department of Education to co-author the National Education Technology Plan and on the working group of the President’s Council of Advisors on Science and Technology (PCAST) on the Engage to Excel report for improving STEM higher education. Jeffrey B. Trammell Mr. Trammell is rector of the College of William and Mary (W&M) and chair of the board of visitors, on which he has served for eight years. He was the founding chair of the university’s Thomas Jefferson Public Policy Program and continues on its board and on W&M’s Monroe Commission board, which oversees the home of its alumnus, President James Monroe, and related programs. He is a member of the AGB board of directors, heads a consulting firm in Washington, D.C., and previously was senior managing director for public affairs of a global consulting firm for a decade. He served on the staff of the U.S. Senate and House and has served as a senior advisor to three Democratic presidential campaigns. Mr. Trammell received his BA in history from the College of William and Mary and his JD from the Florida State University College of Law. Cathy Ann Trower Dr. Trower is senior research associate and research director for the Collaborative on Academic Careers in Higher Education (COACHE) at the Harvard Graduate School of Education. She has studied nonprofit board governance and faculty employment issues, policies, and practices since 1996. Dr. Trower provides governance coaching and consulting services to colleges and universities, hospitals and health care systems, independent schools, foundations, and community service organizations. She is author of The Practitioner’s Guide to Governance as Leadership: Building High-Performing Nonprofit Boards; Govern More, Manage Less—Second Edition; and Success on the Tenure Track: Five Keys to Faculty Job Satisfaction. Dr. Trower serves on the board of Wheaton College in Norton, Massachusetts. She has an MBA and a BBA from the University of Iowa and a PhD in higher education administration from the University of Maryland, College Park. Lawrence White Mr. White has worked for 30 years as a lawyer and administrator in the higher education and nonprofit sectors. He is currently vice president and general counsel at the University of Delaware, a position he has held since 2009. Previously, he served as chief counsel to the Pennsylvania Department of Education; university counsel at Georgetown University; deputy general counsel to the University of Virginia; counsel to the board of regents of the University of Maryland System and Morgan State University; and assistant secretary and associate counsel at the American Association of University Professors

(AAUP). He has been an adjunct member of the faculties at the University of Pennsylvania Law School, Georgetown University, and the Wharton School. Mr. White is a member of the National Association of College and University Attorneys (NACUA), has served as a NACUA director and officer, and in 2010 was selected as a recipient of the NACUA Distinguished Service Award for extraordinary service to institutions of higher learning over an extended period of time. He received his JD from the University of Pennsylvania and his BA from Harvard University. Charles A. Wolfe Mr. Wolfe is the president and CEO of the Gay & Lesbian Victory Fund and Institute, the nation’s leading organization that identifies, trains, and supports openly lesbian, gay, bisexual, and transgender candidates, campaign staff, and public officials. He previously served on the Victory Fund’s board for four years and as executive vice president and chief operating officer of the American Legacy Foundation, which was created as a result of the 46-state settlement with the tobacco industry. He entered the public sector as an appointee of the late Florida Governor Lawton Chiles. He served on the governor’s 1994 re-election campaign as operations manager, and later as his director of external affairs, director of tobacco control, and executive director of the Miami Financial Oversight Board. During his tenure, Mr. Wolfe developed and implemented programs that aided the relief efforts of Hurricane Andrew, the City of Miami’s financial emergency, and the Florida Tobacco Pilot Program.

NCT 2013 PROGRAM AND RESOURCE GUIDE // HYATT REGENCY SAN FRANCISCO

Gerald Zukauckas Mr. Zukauckas is Emory University’s tax director. His responsibilities include tax strategic planning; the efficient and accurate preparation and filing of the federal and state not-for-profit tax returns; coordination of other regulatory filings with the Department of Education, Federal Reserve, and Department of the Treasury; and management of tax services to Emory-based foreign national scholars and students. For the majority of his professional career, Mr. Zukauckas was a partner or director with major accounting firms, both in the United States and the United Kingdom. He is a frequent speaker at tax conferences and has written several articles on international tax topics. He has testified before the Congressional House Ways and Means Committee on issues relating to Americans abroad.

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