Accountable Health Communities Final Webinar

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Accountable Health Communities

Accountable Health Communities (AHC): A CMS/CMMI Grant Opportunity Final Webinar

May 5, 2016

1

www.hcgc.org

www.nationwidechildrens.org


Agenda

Topic

Presenter

Model & Partner Overview

Michelle Missler, LSW, Healthcare Collaborative of Greater Columbus

UpstreamColumbus

Deena Chisolm, PhD, Nationwide Children’s Hospital

Medicaid Partnership & MOUs

Morna Smith, PhD, Nationwide Children’s Hospital

Quality Improvement Process

Naomi Makni, MHA Nationwide Children’s Hospital

Questions of clarity

ALL

2

www.hcgc.org

www.nationwidechildrens.org


Objectives

• Who are the partners on the Central Ohio Accountable Health Communities grant proposal?

• What are the key components of the Accountable Health Communities model grant? • What will UpstreamColumbus, Central Ohio’s unique Accountable Health Communities model grant proposal, look like in our community?

3

www.hcgc.org

www.nationwidechildrens.org


Agenda

Model & Partner Overview

UpstreamColumbus

Medicaid & MOUs

Quality Improvement 4

www.hcgc.org

www.nationwidechildrens.org


AHC Model Goals

• Address gaps between clinical care and community services,

improve collaboration • Identify and address health-related social needs • Reduce inefficient use of healthcare services and overall cost • Improve health status • Reduce health disparities

5

www.hcgc.org

www.nationwidechildrens.org


CMMI AHC Grant Opportunity

In January 2016, CMS/CMMI announced the Accountable Health Communities collaborative grant opportunity. Application Timelines • Letter of Intent Due (Optional & Non-Binding): February 8, 2016 • Grant Applications Due: May 18, 2016 • Grant Awarded: March 3, 2017 • Grant Period: April 1, 2017 – March 31, 2022

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www.hcgc.org

www.nationwidechildrens.org


Health-Related Social Needs

Core Needs (Required) Housing Instability Utility Needs Food Insecurity Interpersonal Violence Transportation 2. Grantees can choose to screen for supplemental health-related social needs. Other needs can be identified by the community.

1. Grantees will be required to screen beneficiaries for all of the core health-related social needs.

Supplemental Needs Family & Social Supports Education Employment & Income Health Behaviors Others 7

www.hcgc.org

www.nationwidechildrens.org


Collaborative Progress on AHC Application

Formal Bridge Organization • Grants management and reporting functions • Interfacing with Ohio Medicaid • Coordinate evaluation • Engage provider community on the screening and referral

Co-Lead Convener Role • Engaging community service partners • Coordinating/developing the navigator approach and linkages

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www.hcgc.org

www.nationwidechildrens.org


Clinical Delivery Sites

Clinical Delivery Sites committed to collaborative grant application • • • • • • • • •

Columbus Area Health Integrated Services Central Ohio Primary Care Equitas Health (AIDS Resource Center) Lower Lights Christian Health Center Mount Carmel Health Partners Nationwide Children’s Hospital The Ohio State University Wexner Medical Center OhioHealth PrimaryOne Health

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www.hcgc.org

www.nationwidechildrens.org


Community Partners

Community Service Providers and Advisory Organizations committed to collaborative grant application • • • • • • • • • • • •

Alliance Healthcare Anthem Blue Cross and Blue Shield Asian American Community Services Central Ohio Area Agency on Aging Columbus Public Health Community Shelter Board Central Ohio Transit Authority Franklin County NAMI Franklin County Pathways Community HUB Franklin County Public Health HandsOn Central Ohio LifeCare Alliance

• • • • • •

Mid-Ohio Foodbank Molina National Church Residences Ohio Commission on Minority Health Ohio Health Information Partnership-CliniSync Ohio State University Center for Public Health Practice • Ripple Life Care Planning • United Way of Central Ohio

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www.hcgc.org

www.nationwidechildrens.org


Advisory Board Role

• Advisory Board – Made up of representatives from: • • • • • •

Bridge Organization Medicaid Each Clinical Delivery Site Each Community Service Provider Community & Government Agencies Payers

– HCGC will convene meetings utilizing the existing Medical Neighborhood Learning Group forum – Will utilize a Collective Impact Approach to analyze and address gaps and barriers to services in our community – Will create a safe space to engage meaningful work to improve the care for the community dwelling beneficiaries 11

www.hcgc.org

www.nationwidechildrens.org


Agenda

Model & Partner Overview

UpstreamColumbus

Medicaid & MOUs

Quality Improvement 12

www.hcgc.org

www.nationwidechildrens.org


Screening Tool

Sample schematic of “UpstreamColumbus� proposal for AHC grant: Beneficiary Activity Management and Reporting System

Data

Data

Needs Screen

Eligibility Screen Ineligible

Clinical Delivery Site

Web-based Tool

Ohio Medicaid

Risk Level? Community Service Provider

Web-based Tool

Low Franklin County Pathways Community Hub

www.hcgc.org

Exits

Community Resource Summary

Medical Navigation Neighborhood Tracker Referral Tool Navigator Infrastructure Tool (CliniSync)

Tracked 13

www.nationwidechildrens.org


Screening Tool

Sample schematic of “UpstreamColumbus� proposal for AHC grant: Clinical Delivery Sites

Beneficiary Activity Management and Reporting System

Data

Data

Needs Screen

Eligibility Screen Ineligible

Clinical Delivery Site

Web-based Tool

Ohio Medicaid

Risk Level? Community Service Provider

Web-based Tool

Low Franklin County Pathways Community Hub

www.hcgc.org

Exits

Community Resource Summary

Medical Navigation Neighborhood Tracker Referral Tool Navigator Infrastructure Tool (CliniSync)

Tracked 14

www.nationwidechildrens.org


Tailored Referral Summary

Sample schematic of “UpstreamColumbus� proposal for AHC grant:

Data

Data

Beneficiary Activity Management and Reporting System

Needs Screen

Eligibility Screen

www.hcgc.org

Ineligible

Clinical Delivery Site

Web-based Tool

Exits

Ohio Medicaid

Risk Level? Community Service Provider

Web-based Tool

Low

Community Resource Summary

Medical Navigation Neighborhood Tracker Franklin Referral Tool Navigator County Infrastructure Pathways Tool Community (CliniSync) Hub

HandsOn Central Ohio & 2-1-1

Tracked 15

www.nationwidechildrens.org


Navigation & Community Resource Inventory

Sample schematic of “UpstreamColumbus� proposal for AHC grant:

Data

Beneficiary Activity Management and Reporting System

Needs Screen

Eligibility Screen

www.hcgc.org

Ineligible

Clinical Delivery Site

Web-based Tool

Exits

Franklin County Pathways Data Community Hub Ohio Medicaid

Risk Level? Community Service Provider

Web-based Tool Low

Community Resource Summary

Medical Navigation Neighborhood Franklin Tracker Referral County Tool Navigator Infrastructure Pathways Tool Community (CliniSync) Hub

Tracked 16

www.nationwidechildrens.org


Collaborative Progress on AHC Application

Sample schematic of “UpstreamColumbus� proposal for AHC grant: Beneficiary Activity Management and Reporting System

Data

Data

Data Sharing

Needs Screen

Eligibility Screen Ineligible

Clinical Delivery Site

Web-based Tool

Ohio Medicaid

Risk Level? Community Service Provider

Web-based Tool

Low Franklin County Pathways Community Hub

www.hcgc.org

Exits

Community Resource Summary

Medical Navigation Neighborhood Tracker Referral Tool Navigator Infrastructure Tool (CliniSync)

Tracked 17

www.nationwidechildrens.org


Target Zip Codes

Zip Codes • 43207 • 43224 • 43228 • 43219 • 43232 • 43211 • 43229 • 43204 • 43215 • 43222

• • • • • • • • • •

www.hcgc.org

43223 43123 43227 43206 43205 43068 43231 43213 43203 43212

www.nationwidechildrens.org


AHC Geographic Target Location

Collaborative community development initiatives currently underway in the target area: –Celebrate One –Healthy Neighborhoods/Healthy Families –Partners Achieving Community Transformation –The Weinland Park Collaborative –Franklin County Pathways Community HUB –Medical Neighborhood Referral Infrastructure Project www.hcgc.org

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www.nationwidechildrens.org


AHC Geographic Target Location

Health equity populations of focus: • Women of childbearing age – AHC will support the city’s goal of reducing infant mortality by facilitating access to new mothers, pregnant women, and women who may become pregnant

• Children with medical complexity – As this is the highest cost pediatric population, addressing health related social needs could have a noteworthy influence on cost

• African immigrants – Columbus is home to the second largest Somali immigrant population in the nation – African-born immigrants make up 23% of Columbus’ foreign born population

www.hcgc.org

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www.nationwidechildrens.org


Agenda

Model & Partner Overview

UpstreamColumbus

Medicaid & MOUs

Quality Improvement 21

www.hcgc.org

www.nationwidechildrens.org


Medicaid Partnership

• State of Ohio Medicaid – Utilization of T-MSIS system – Medicaid data responsibility – Annual duplicative services review – Advisory Board participation – Ensure alignment with existing policy – Waiver and State Plan Amendments to achieve scalability and sustainability if the model is successful – Annual verification of community dwelling beneficiaries ED utilization – Participate in annual gap analysis – Assist in Quality Improvement project work

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www.hcgc.org

www.nationwidechildrens.org


Memorandum of Understanding

• Clinical Delivery Site MOU – Goals of the AHC model – Outlines project clinical setting-Hospital, Behavioral Health, Primary Care – Description of population served at the clinical delivery site in the previous 12 months – Number of community dwelling beneficiaries who utilized the ED in the previous 12 months – Screening process protocols – Clinical delivery site data responsibility – Advisory Board participation – Participate in annual gap analysis – Assist in Quality Improvement project work

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www.hcgc.org

www.nationwidechildrens.org


Memorandum of Understanding

• Community Service Provider MOU – Goals of the AHC model – Referral and intervention tracking and reporting – Resource and outcome tracking and reporting – Advisory Board participation – Participate in annual gap analysis – Assist in Quality Improvement project work

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www.hcgc.org

www.nationwidechildrens.org


Letters of Commitment

• Advisory Board Letter of Commitment – Goals of the AHC model – Organization type that Advisory Board Participant is representing – Data sharing awareness – Participate in annual gap analysis – Assist in Quality Improvement project work

• Letter of Commitment – Indicates organizational support to the community project – Expresses understanding of goals and expectations of the project 25


Agenda

Model & Partner Overview

UpstreamColumbus

Medicaid & MOUs

Quality Improvement 26

www.hcgc.org

www.nationwidechildrens.org


Quality Improvement

Quality Improvement Plan • Will be informed by Advisory Board’s annual Gap Analysis • Goals – Capacity for meeting health related social needs across providers – Data sharing across providers – Outcome of impact made to the health & well-being of target population

• Utilize Plan-Do-Study-Act model – Teams will be created to work on QI action items identified by Advisory Board • • • •

Planning a response (Plan) Implementing a response (Do) Evaluate results (Study) Decide on next steps (Act)

– Team will be lead by content Champion and convened by UpstreamColumbus facilitator • Will provide updates at each Advisory Board meeting 27

www.hcgc.org

www.nationwidechildrens.org


Global Key Driver Diagram O: % navigated HRCDBs w/ unmet needs

Aim Statement •

P: #/% of HRCDB navigated/yr

P: #/% of CDB screened/year

Every year, connect at least 3,000 high-risk community-dwelling beneficiaries (HRCDB) with unmet health-related social needs (HRSN) to a community-based navigator, with a goal of >75% of HRCDBs completing referrals from 4/1/2018 to 9/30/2021 Identify and resolve service gaps in each of the 5 core HRSN domains through the implementation of a continuous county-wide population health improvement plan to begin in 7/1/2018

P: # updates to CRI/year P: #/% of HRCDB referred/year

Primary Drivers

Interventions Secure subcontracts, consultant agreements, IRB approval, and collaborative reporting structure

Established Navigation System across Clinical Service Delivery Sites

Inventory local community service providers responsive to community needs assessment Develop and implement front-end HRSN screening tool for CBDs seen at clinical sites Design and disseminate referral and navigation policies & procedures including training plan

Aligned Population Health Planning and Implementation

Establish Advisory Board to oversee availability of community services and support data sharing

O: % decrease in navigated NRCDB’s TCOC

Integrate gap analysis and QI plans into local community health implementation strategies

Data-Driven Infrastructure, Monitoring and DecisionMaking

Develop targeted action plans for the equity subpopulations including pre/post-intervention Complete gap analysis and quality improvement goals with community service provider network

O: % increase in navigated HRCDB’s QOL

P: % referred on waiting list

Capacity & Efficiency of Community Service Providers

Recruit and/or contract, and train navigation services staff for high-risk beneficiaries

Global Aim (Vision)

Design and implement data monitoring and analysis system for back-end reporting to CMMI

Reduce and resolve unmet health-related social needs (HRSN) to reduce inefficient use of inpatient and outpatient healthcare services O: % increase in CDB literacy

Recruit or secure staff member at Ohio Dept. of Medicaid to assist with data management

Resource Awareness and Health Literacy of CDBs

Establish mechanism for monitoring and reducing duplication of program services

P: # QI projects completed/yr

P: % trained w/i 30 days


Next Steps

• Grant submitted by May 18

• Will know if we received the grant by March, 2017 • AHC grant partners will be invited to join the Medical Neighborhood Learning Group • HCGC will work to incorporate the work of the grant into that Learning Group to continue the momentum 29

www.hcgc.org

www.nationwidechildrens.org


Exploratory Time

Questions of clarity?

30

www.hcgc.org

www.nationwidechildrens.org


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