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Connections United aims to give you exactly what you want.

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Just the Way You Like It

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United offers options that enable you to tailor your travel experience.

ON ANY GIVEN DAY, more than 200,000 travelers take to the sky with United and United Express. And like the snowfl akes so common in February, no two customers are exactly alike.

The reasons we travel are as varied as the places we go.

Everyone wants transportation that is safe, clean and dependable. Many travelers want more. For the family of four visiting grandparents for Presidents’ Day weekend, the option to buy a fresh infl ight snack is a great convenience. The tall gentleman crossing the Atlantic values added legroom. The businesswoman racing through the airport to catch an early fl ight home appreciates the ability to get work done in a United Red Carpet Club.

And because our customers have many reasons to fl y, United off ers options that enable travelers to tailor the travel experience.

Want to move more quickly through the airport? There’s a Travel Option by UnitedSM for that. Want to stretch your legs? There’s a Travel Option for that: Economy Plus®. Close to reaching a Mileage Plus reward level and want to earn a few extra miles on this trip? There’s a Travel Option for that too.

We know that just because you and the customer seated next to you bought tickets for the same fl ight doesn’t mean you’re looking for the same experience.

POLAR ROUTES

For two decades, United employee and retiree volunteers have taken more than 3,000 disadvantaged and ill children and their families on Fantasy Flights to the North Pole.

Our special guests are welcomed aboard our holidaythemed aircraft, where games, gifts and snacks await. After a short “fl ight” to the North Pole—and no, we’re not telling where it is!—the children meet Santa Claus for hours of Christmas cheer.

United employees and retirees work together during their free time for several months each year planning the Fantasy Flights and raising money to buy gifts for the kids who attend.

During the 2009 holiday season, children and their families took fl ight in Chicago, Denver, San Francisco, Washington, Los Angeles, Cleveland, Pittsburgh, Buenos Aires and Sydney.

Choirs, clowns, SpongeBob, Spider-Man and Tinker Bell have been known to make appearances. But the best part of the show is seeing the smiles on the faces of children enjoying very happy holidays.

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