OUR PEOPLE

One of our strategic outcomes is to attract, recruit and retain the best possible team to serve our members and to create an inclusive working environment where people are nurtured and empowered to reach their full potential.

In the past year we’ve implemented a number of key measures to achieve our goals in this area. We revamped our onboarding process, making sure new hires are made to feel welcome and part of the team at the outset. Each new hire is assigned a mentor to help make their induction to the organisation as smooth as possible.

Recruiting Talent

We have also taken a fresh look at our recruitment and selection process. Picking the right person to join our team is of paramount importance to us and we aim to ensure the best person for any post is recruited on merit and the process is free from bias and discrimination. This is embedded throughout our recruitment and selection process.

We believe greater diversity within our workforce facilitates problem-solving and drives innovation and we’re committed explore ways in which we can build on our practices and strengthen diversity and inclusion.

During the year we restructured and expanded our teams to enhance our continuing professional development and event programming, and strengthen our sales and marketing functions, welcoming two new colleagues joining us in this area.

Transforming Work

2021/2022 saw the phased return to office-based working, which has been beneficial for the wellbeing of staff and for collaborative working. We have continued with a hybrid working pattern which gives both AIA and our team the greatest flexibility.

We recognise the value of giving our colleagues the space they need to work most effectively and concentrate on demanding projects, and our technology and the way we use our physical environment gives them the agility to minimise distraction or find a quiet space to focus.

Engaging Employees

We have taken the lessons learnt during the pandemic to use technology to connect our teams and have continued to adapt them to the hybrid work environment. Microsoft technologies enable us to communicate and collaborate with our colleagues, keeping them informed and engaged, as well as to coordinate projects and cooperate across functions effectively.

LEARNING & DEVELOPMENT

Our learning and development strategy is about providing the right culture and the right tools for our colleagues to learn and grow. Key to its success is driving engagement in continuing professional development. Our programme draws on a blend of learning approaches, including digital, face-to-face, and coaching.

Linda Richards Vice President