Application ECB Chair AIESEC in CHILE
About ECB CHair The Entity Control Board Chair is responsible for ensuring that the experiences we deliver are being qualified to meet the expectations of our clients, but above all is committed to developing leadership. The impact of Chile on the world is enormous and should be increased with a generation of leaders who care about customer service. Being ECB Chair for AIESEC in Chile gives you the opportunity to impact Chile in an international environment ensuring that all clients have a satisfactory leadership experience with AIESEC.
About ECB CHair The principal in solving cases when the LC does not have the capacity to agree on Exchange Standards solutions that are missing. It is the national level responsible for guaranteeing the Standards and the application in our exchange products in Chile. The only one able to negotiate solutions with other local and national entities a better delivery in the experiences. It can increase customer satisfaction and guarantee the quality of experiences.
Profile PREVIUS EXPERIENCES
AIESEC KNOWLEDGE
SPECIFIC SKILLS
6 months minimun whit active rol in AIESEC.
Understanding about AIESEC in Chile reality.
Critical and analytical thinking
Exchange experience (prefered)
XPP
Crisis management
National Quality Processes
Fluid English & Spanish
EB experience (prefered)
WORKING CONDITIONS
8 hours per week Constant communication and easy accessibility to contact you
JD ECB CHair Description: 1. Review and monthly report on quality cases in our exchange products. 2. Ensure the standards in our exchanges. 3. Create the reimbursement reports of the EPs to the MC. Duration: Until February 28, 2017 KPIs # Cases successfully resolved # Crisis handled and resolved # Trainings, query spaces made in LCs about standards % Decrease in cases of crisis management % LCs carrying out the implementation of standards
Application Package General & Specific Questions and Endorsement Letters
Applicant PRofile • Full name: • Host Entity: • Nationality: • Age: • Career: • University:
1. Please, list all your past roles, entity, and main achieve that you have. 2. Please, list all conferences that you assist and the roll you have.
General Questionnaire 1. Why are you applying to ECB Chair and how does this role help your personal life plan? 2. Why should you be ECB Chair for AIESEC in CHILE? 3. What will be your biggest challenge as ECB Chair?
General Questionnaire 1. What do you understand by Standards, NPS and XPPs? 2. What is the strategy that you have to implement a better satisfaction in the experiences that we offer in Chile? 3. What were the cases of ECB that Chile had and how would you have handled them? 4. How would you work ECB in Chile? (Team, work plan, milestones, etc.)
Instructions 1. You have to send a .rar file whit following archives: 1. General & Specific Questionnarie 2. Endorsement Letter from someone have to lead you. 3. Endorsement Letter from someone you have led.. 2. You have to send the package to this link ➢ http://bit.ly/ECBChairChile
TIMELINE
Application Deadline: September 6, 2017 / 23:59 GMT-3 Interview: September 7 - 8, 2017 Announcement: September 11, 2017