in Ethiopia
AIESEC
National Support Team appliction booklet
One
Light
hundreds of
St ories
Content • The team • Application process • AIESEC in Ethiopia • NST structure • Open positions • Contacts
Tabitha Nyawira (MCVP TM/OD)
Kidus Yoseph (MCVP MAC/PR)
Sharon Georgewill (MCVP IGV)
Luke Dympsey (MCVP OGX & Expansions)
Halefom Yohannes (MCVP F&L)
Ekanem Uwara (MCVP BD/iGT)
Wincate Muthini (MCP)
Meet the team !!
Application process Interview & Simulation 19th-23rd, Sep 2016 Announcement 24th, Sep 2016
Deadline 17th, Sep 2016
Application release 9th, Sep 2016
AIESEC in Ethiopia Established back in 2008, AIESEC in Ethiopia has grown over the last 7 years into evidently becoming a promising entity in the global network after being honored with the global entreprenuership excellence award for growing in IGV in 2011 and recently the best innoviative entity in GT. With a start of the only one local committee, it has evolved into harboring 4 local committees and two expansions with 4 of the local committees rooted in the capital, Addis Ababa, and the other 2 found in the central part of the country. The country presents a demanding trend for external support in the area of educaton and youth empowerment and this puts AIESEC up as a great haven to meet this demand. This assertion literally suggests the amount of strength the entity carries in harnessing any of the products but more precisely in the area of IGV. With a revived direction of a “hands-on-approach� operstions, we wish to extend invitation to committed and dedicated persons who are not only interested to develop themselves but to also support the sustainability and growth of the entity.
Who is an NST ? The national support team is a liason body between the national and the local committee as well as the face of the local committee to the MC. Thus, the role has a lot to do with supporting the implimentation process of MC down to the LC.
NST structure Quality Assurance
MCVP IGV
Digital media
Partnership
MCVP
OGX & Expansions
MCP
MCVP TM/OD
Value delivery manager (x2)
Education/members development manager
NTT coordinator (x2)
Digital media specialist
MCVP
MAC/PR PR specialist Partners manager
MCVP BD/IGT
National sales & events
Exchange manager
NSTs are accountable to the MCVP TM/OD and their respective MCVPs
Tabitha Nyawira tabitha.nyawira@aiesec.net
NST IGV MCVP IGV Quality Assurance ( 3 person needed )
Digital media ( 3 person needed )
Partnership ( 2 person needed )
Quality assurance Job Description •
Track the implementation of standards & satisfaction in EP experiences
•
Coordinate visa processing for EPs
•
Legal processing and securing of accommodation
•
Track integration of EPs in LCs
•
Take occasional feedbacks from EPs to better experiences and track EP buddies
Measure of success •
Number of EPs with quality experiences
•
Number of successful visas acquired for EPs
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Number of documentations gathered on accommodation and other legalities on logistics
•
Number of EPs that get fully integrated into the Ethiopian culture
•
Number of feedbacks received from EPs and number of follow-ups on EP buddies
Skills
Behaviours
•
GV background
•
Strong commitment and dedication
•
Effective communication
•
Result oriented
•
Negotiation skills
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Empathy
•
Good understanding of standard and satisfaction
Digital media Job Description •
Perform market research for IGV
•
Support online promotions of IGV
•
Create quality contents for online promotions
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Educate and train members on EXPA knowledge virtually/physically in collaboration with MAC team
Measure of success •
Number of potential markets identified for IGV
•
Number of times promotions are performed weekly
•
Number of quality promotional contents online
•
Percentage level of member knowledge on EXPA
Skills
Behaviours
•
Marketing background
•
Effective communication
•
Negotiation skills
•
Strong EXPA knowledge
•
Strong commitment
•
Result oriented
Partnership Job Description •
Raise and re-raise new and existing TNs for IGV
•
Create and close strategic partnership alliances with other countries
•
Strong relationship management with partner countries
Measure of success •
Number of TNs raised and maintained
•
Number of country partners created
•
Strength of relationship between entity and partners
Skills •
GV background
•
Effective communication
•
Negotiation skills
•
Partner relationship management
Behaviours •
Strong commitment
•
Result oriented
•
Customer centrism
NST OGX MCVP OGX Value delivery manager ( 2 person needed ) for 6 months
Value delivery manager 1 Job Description •
•
•
•
•
Implementation of S+S -
education
-
tracker and ECB tasklist
Co- delivery structure -
S+S checlist for SE and HE
-
OPS and RIS content creation
Creation of EP buddy system -
ensuring LEAD development at VD stage
-
support system to minimise logistics and standards issues
ECB support -
act as ECB member (case solving where neccesary)
-
providing ECB education to members
Quality Assesments -
Feedback collection from EPs
-
Analysing NPS scores, and LDM assessments
Measure of success •
Adoption by LC of created checklist
•
# completed
•
% attendance at OPS and RIS
Skills
Behaviours
•
GV background
•
Strong commitment and dedication
•
Effective communication
•
Result oriented
•
Negotiation skills
•
Empathy
•
Good understanding of standard and satisfaction
Compitencies required •
Previous knowledge in exchanges
•
organisation skills
•
Knowledge of Customer Flow
NST TM/OD MCVP
TM/OD Education/members development manager
NTT coordinator ( 2 person needed )
Education/member development manager Job Description •
Guide LC in implementation of TM projects and goals.
•
During the recruitment period overseeing the whole recruitment process.(OC, interview, selection and induction)
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Tracking the performance & progress of LC weekly
•
Initiate innovative ways of making sure LEAD is implemented by LCs together with MCVPTM
•
With MCVPTM organize MSR quarterly
•
Tracking implementation of Member educational cycle
Measure of success •
# LEADs organized
•
# Smooth recruitment process
•
# LC achieving their goals
•
Increase in AIESEC knowledge capacity in members.
Profile •
TM knowledge
•
EB experience is preferred
•
1 year AIESEC experience in TM
•
Good communication skills
•
Proactive
•
Efficiency
NTT Coordinator 1
Job Description •
Training members on conferences/facilitation/event management skills
•
Organizing leadership centered workshops for members
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Trainings on conference /agenda management
•
Research and promote internal and external opportunities for developing trainers and facilitators’ skills among the members.
Profile •
Been a facilitator in a conference
•
NTT experience
•
Presentation skills
•
AIESEC knowledge
NTT Coordinator 11
Job Description •
Training members on developing and maintaining AIESEC culture ,
•
Creation and implementation of membership education cycle according to the LC needs
•
Trainings on how to deliver education to local LCs
Measure of success •
50% iimplementation of MEC
•
Strong education culture achieved in TM
•
Increase in AIESEC knowledge capacity in members.
Profile •
Been a facilitator in a conference
•
NTT experience
•
Presentation skills
•
AIESEC knowledge
NST MAC/PR MCVP
MAC/PR Digital media specialist
PR specialist (Local preffered)
Digital media specialist Job Description •
Design digital media campaigns aligned with national projects/plans
•
Coordinate the creation of digital content
•
Analyze and report activities on our medias including EXPA
•
Establish our web presence to boost brand awareness
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Maintain a strong online organizational voice through social media
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Suggest and implement direct digital marketing methods to increase brand recognition
•
Stay up-to-date with digital media developments
Measure of success •
No. of digital media campaigns
•
effective website
•
No. of effective degital marketing strategies
•
Increase in EXPA knowledge capacity in members.
•
% increase of our social media reach
Compitencies required •
Analytical and project management skills
•
Basic web design skills
•
Organizational knowledge
PR specialist Job Description •
Identify and segment main customer groups and audiences and determine the best way to reach/engage them
•
Write press releases and prepare information for the public/customers whenever needed
•
Create and develop/implement strategies on how we can engage the public group to increase our brand recognition
•
Insure our presence on external activities
•
Research and generate lead from external activities
Measure of success •
% increase of our brand recognition
•
no. of external events we participated in
•
no. of effective leads generated
•
no. of implemented PR strategies to engage external public group
Compitencies required •
Analytical and project management skills
•
Organizational knowledge
NST BD/iGT MCVP BD/iGT Partners manager
National sales & events
Partner management Job Description •
Providing of content for newsletter to partners.
•
Portfolio Evolution
•
Relationship with strategies partners to improve employer branding.
•
Relationship with AIESEC in Ethiopia network
•
Reporting, analysis of account
•
Newsletter
•
Showcasing
•
Weekly tracking with MC BD account manager
•
Attendance to events
•
Portfolio update
•
*the quality of delivery will be consider.
Measure of success
Exchange manager
Sales and Event manager Job Description •
Manage 2 NST teams and work directly with each one of them individually and as a team
•
Apply team minimums and provide a good team experience to his or her members.
•
Prospect, negotiate, deliver and report new in kind partnerships AIESEC in Ethiopia national events.
•
Improve and provide a good account management to the current national event’s partner
•
Value Information Management and deliver high level performance.
•
Enhance the sales process
•
Build an operation plans to the team and to each one of the members individually.
•
Attend to weekly team meetings and individual team leader NST meeting and / or training when necessary.
•
Attend to at least one national events.
•
Prospect, negotiate, deliver and report new in kind partnerships AIESEC in Ethiopia national events.
•
Build partnerships reports to follow up partners participant in the events
Measure of success •
#new partnership
•
#renewal
•
%team retention
•
%event loss reduction.
Key learning point •
Sales Management
•
Team Management
•
Event management
•
Sales processes
•
Tracking.
Exchange manager Job Description •
National exchange management
•
CSR management
•
Local Volunteer
•
Report, creation, analysis and expansion of strategic partners.
•
Implementation of large exchange projects.
•
Manage LCs that makes exchanges deliveries.
Application Questioner
L et ’ s ta lk A I E S E C 1. You know the usual. Why are you applying to be NST ? Why applying specifically to AIESEC in Ethiopia?
are you
2. Highlight ONE best AIESEC experience, ONE worst AIESEC Experience and ONE 50/50 AIESEC experience. 3. In one paragraph of not more than 3 sentences what frustrates you in AIESEC ? 4. In one sentence what in AIESEC excites you and over shadows the three lines or so above? 5. What A2020 road map mean to you ?
Good Luck !!