Information management
IM Sub-Team IM BOTTOMLINE 1.Finish the building & execute the implementation of a new information system which enables us to be fast & eďŹƒcient to achieve 2015 2. Implement a new customer flow which makes us able to automatize our processes where human interaction can be lowered. Gabi. Main responsible for CFs implementation, network & RDC communication, etc Mike. Main responsible for system development.
AIESEC International Q3 2014 Report
OUTCOMES Have the new system ready and able to run our basic operations
Awerness is built in the network regarding the change in our customer flow & financial model
75% of the system ready
Weekly newsletters sent (open rate: 87,9% & 46,4%) Webinars (630 subscribers) MC checklist: 112 entities filled 80% or more‚
Until Q3 review
Until IC
Q3 PROJECT MILESTONES CHECK The new system is regulary improved due to continous feedback
The network is educated on & started implementing the new customer flows
All mayor issues resolved in less than 24 hours
Challenges in communication after IC 62 entities didn’t fill anything in the MC checklist
MAIN KPI: Members with login • Number of user on myaiesec.net: 29 659 • Number of users on GIS: 14 773 (49,8%) – 2nd of October • [Number of members 28th of October: 35 812]
AIESEC International Q3 2014 Report
System logic
Development current state EP side Signing up
Completing profile
Meaning of colors: -‐ green: 80-‐100% -‐ yellow: 60-‐80% -‐ Red: less than 60%
Applying
Getting matched
Signing AN
Filling EP timeline
aiesecer Creating opportunities (visible in CRM & OP)
Getting leads in the CRM
Shortlisting
Matching
Tracking quality standards
Development current state Messaging (check your messages Jď Š
Masters Board
Analytics
MC visa & partnerships
Payment schemes
Migration
Next steps
Full migration
OP & analytics ready
Weekly communication (NLs, webinars) AIESEC International Q3 2014 Report
Short term matchability
Final contract signed