Annual Report

Europe 2016-2017
Overview
!
Intro
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Performance + Conclusion
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2020 Projects delivered
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PD currents state
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Touchpoints delivered
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Individual activities
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Wish for europe
HELLO, EUrope! Hope you are doing great! As Europe Growth Squad 1617, we would like to present to you Annual Report from our term, which officially is ended yesterday! It’s hard to believe that time is passing so fast. Term 1617 was full of learnings, many achievements, growth as well as mistakes but what actually matters the most of us that term 1617 was the one that united Europe in diversity! Enjoy the report! Yours, Growth Squad 1617
EUROPE
PERFORMANCE
oGV 16.17
Absolute Growth Approvals: Turkey (+642 APD) Italy (+164 APD) France (+150 APD) Relative Growth Approvals: Slovenia (+150%) Latvia (+110%) Turkey (+61,61%)
Performance Overview (TOP growing RE) Entity Name
15/16
16/17
Relative
Absolute
Turkey
846
1049
24%
+203
France
263
376
42,97%
+113
Germany
1131
1181
4,42%
+50
Switzerland
143
186
30,07%
+43
Georgia
242
282
16,53%
+40
Spain
165
202
22,42%
+37
The Netherlands
370
392
5,95%
+22
Belgium
104
119
14,42%
+15
Denmark
20
33
65%
+13
Italy
488
501
2,66%
+13
oGV 16.17
Absolute Drop Approvals: UK (-195 APD) Germany (-152 APD) Ukraine (-80 APD) Relative Drop Approvals: Iceland (-100%) Bulgaria (-70,45%) Tajikistan (-63,64%)
Performance Overview (TOP dropping RE) Entity Name
15/16
16/17
Relative
Absolute
Greece
246
126
-48,78%
-120
UK
430
327
-23,95%
-103
Ukraine
303
225
-25,74%
-78
Czech Republic
206
151
-26,7%
-55
Austria
113
70
-38,05%
-43
B&H
43
9
-79,07%
-34
Portugal
282
249
-11,7%
-33
Croatia
59
29
-50,85%
-30
Bulgaria
44
19
-56,82%
-25
Serbia
91
67
-26,37%
-24
Performance Overview
oGV NPS

Region
NPS Score
Response Rate
AP
55,3
27,1
Europe
46,85
26%
MEA
49,3
27,1%
Americas
59,7
20,2%
Performance Overview
oGV
Process time

Performance Overview
oGV
Conversion

Conclusions & Recommendations for 1718
oGV

Conclusions and challenges: 1, oGV product positioning 2. oGV conversion Open to Apply 3. oGV conversion Apply to Accept Recommendations: 1. To follow operation timeline 2. To have strong conversion strategy 3. Focus on CXP: customer journey 4. Capitalise on promotion strategy and Brand Advocacy 5. GV product packaging
Performance Overview RE
iGV 16.17
Absolute Growth Approvals Romania (+805 APD) Turkey (+670 APD) Ukraine (+510 APD) Relative Growth Approvals Albania (+207,4%) Finland (+163,9%) Switzerland (+125%)
Entity Name
15/16
16/17
Relative
Absolute
Romania
525
878
+67,24%
+353
Ukraine
502
806
+60,56%
+304
Turkey
811
998
+23,06%
+187
Italy
649
785
+20,96%
+136
Poland
1107
1220
+10,23%
+113
Spain
0
82
-
+82
Georgia
137
217
+58,39%
+80
Azerbaijan
42
119
+183.3%
+77
Finland
83
138
+66,27%
+55
Greece
280
333
+18,93%
+53
Performance Overview (TOP dropping RE)
iGV 16.17
Absolute Drop Approval Russia (-1548 APD) Serbia (-233 APD) Bulgaria (-99 APD) Relative Drop Approval UK (-100%) Tajikistan (-100%) Slovenia (-83,3%)
Entity Name
15/16
16/17
Relative
Absolute
Russia
1642
1142
-30,45%
-500
Serbia
317
220
-30,6%
-97
Bulgaria
147
68
-53,74%
-79
Hungary
355
301
-15,21%
-54
Austria
100
52
-48%
-48
Portugal
192
165
-14,06%
-27
Croatia
128
108
-15,63%
-20
Lithuania
89
72
-19,1%
-17
Kazakhstan
29
18
-37,93%
-11
Norway
22
12
-45,45%
-10
Performance Overview
iGV NPS

Region
NPS Score
Response Rate
AP
51
25,9%
Europe
60,1
28%
MEA
38,2
24,7%
Americas
56,4
20,4%
iGV
Process time

Performance Overview
Performance Overview
iGV
Conversion

Conclusions & Recommendations for 1718
iGV
Conclusions and challenges: 1. iGV financial sustainability 2. GV Supply and Demand 3. Process time is very long from sign-up to apply and this is where we are losing more than 60% of our sign-ups.
Recommendations: 1. Developing iGV budgeting system 2. SDG alignment and clear OP description 3. Entity Hubbing [check Product Boot Camp outputs] 4. Run regional projects for improving SnD in region and co-delivery
Performance Overview (top growing RE) Entity Name
oGE 16.17
 

TURKEY Greece Romania United Kingdom The Netherlands Czech Republic Georgia Serbia Austria Belgium
15/16
16/17
31
123
13
37
13
34
12
33
11
28
2
17
50
63
7
18
2
12
10
17
Relative
Absolute
196%
+
91
184%
+
24
161%
+
21
175%
+
21
154%
+
17
750%
+
15
26%
+
13
157%
+
11
600%
+
10
70%
+
7
Performance Overview (top dropping RE) Entity Name
oGE 16.17

Finland Slovakia Spain Ukraine Armenia Bosnia and Hercegovina Kazakhstan Kyrgyzstan Portugal
15/16
16/17
7
1
8
2
25
21
17
15
1
0
1
0
2
1
3
2
17
16
Relative
Absolute
-86%
-
6
-75%
-
6
-16%
-
4
-12%
-
2
-100%
-
1
-100%
-
1
-50%
-
1
-33%
-
1
-6%
-
1
Performance Overview
oGE NPS

Region
NPS Score
Response Rate
Americas
32
4,5%
Asia - Pacific
38
8,1%
Europe
39
5,6%
MEA
35
12%
Performance OvervieW
oGE
Process time

Performance Overview
oGE
Conversion

Conclusions & Recommendations for 1718 Product management
oGE
- align the value proposition you are promotion with the value propositions which are sold to the enablers in the network. Attraction Diversify clearly oGE and oGT promotional activities. - Create common ,,regional” campaigns. NPS - Include gathering NPS responses into your VD processes. - Plan and work NPS KPIs like others. S&D - Stick to the big LC opportunity providers and create packages towards those.
Performance Overview
iGE
16.17
 

Entity Name
15/16
16/17
Relative
Absolute
Ukraine
34
178
423%
+
144
Greece
20
101
405%
+
81
Austria
1
42
4200%
+
41
Romania
14
25
78%
+
11
Turkey
8
19
111%
+
11
Russia
5
15
200%
+
10
Poland
34
42
23%
+
8
Serbia
44
50
13%
+
6
Sweden
0
5
-
+
5
Slovakia
3
6
200%
+
3
Performance Overview
iGE
16.17
 

Entity Name
15/16
16/17
Czech Republic
28
13
-54%
-
15
Portugal
32
25
-22%
-
7
Armenia
7
0
-100%
-
7
Switzerland
3
0
-100%
-
3
3
0
-100%
-
3
Norway
3
0
-100%
-
3
Finland
2
0
-100%
-
2
Estonia
1
0
-100%
-
1
Latvia
1
0
-100%
-
1
United Kingdom
1
0
-100%
-
1
The Netherlands
Relative
Absolute
iGE NPS

Performance Overview Region
NPS Score
Response Rate
Americas
32
4,5%
Asia - Pacific
38
8,1%
Europe
39
5,6%
MEA
35
12%
iGE
Process time

Performance Overview
Performance Overview
iGE
Conversion

Conclusions & Recommendations for 1718
iGE
Product management align the value proposition you are selling with the value propositions which are promoted to the young people in the network. If you want to start with iGE, always count with the resources you need to put to it and count clearly the return. (if you will just plan iGE results as the iGT results last year, you will bankrupt etc.) Attraction Diversify clearly iGE and iGT promotional activities. Put a lot of effort to understand the start-up situation in your market. (even on local level it is different) Adjust your sales strategy towards start-up. NPS -
Include gathering NPS responses into your VD processes. Plan and work NPS KPIs like others.
S&D -
Learn from the LCs which are already providing a lot of opps.
Performance Overview (Top Growing)
iGT 16.17

Entity Name
15/16
16/17
Relative
Absolute
Poland
91
158
74%
+67
Hungary
189
250
32%
+61
Germany
224
240
7%
+16
The Netherlan ds
97
110
13%
+13
Italy
2
4
100%
+2
Ukraine
8
11
38%
+3
Slovenia
2
5
150%
+3
Moldova
1
2
100%
+1
Performance Overview (Top Dropping)
iGT 16.17

Entity Name
15/16
16/17
Relative
Absolute
Greece
14
8
-43%
-6
Portugal
32
17
-47%
-15
Russia
59
45
-24%
-14
Switzerla nd
22
14
-36%
-8
Denmark
21
16
-24%
-5
Spain
87
59
-32%
-28
United Kingdom
80
50
-38%
-30
Belgium
103
95
-8%
-8
Performance OvervieW
iGT
Region
NPS Score
Response Rate
NPS

AP
51,2
29,6%
Europe
57,8
36%
MEA
31,8
22,1%
Americas
55,8
20,2%
iGT Process time

Performance OvervieW 15,3 Days
Sign Up
25,2 Days
Apply
Accept
36,3 Days
Approve
81,8 Days
Realize
Conclusions & Recommendations for 1718 (ND)
iGT

Conclusions and challenges: 1, iGT product positioning in the external market 2. iGT value prepositions challenges 3. iGT separation from iGE Recommendations: 1. To follow operation timeline 2. To have strong conversion strategy 3. Focus on CXP: customer journey 4. Capitalize on tradiitonals co-operations 5. GT product packaging
Performance Overview (Top Growing)
oGT 16.17

Entity Name
15/16
16/17
Relative
Absolute
Turkey
59
88
49%
29
Macedonia
13
15
15%
2
Georgia
9
11
22%
2
Croatia
16
22
38%
6
Kazakstan
10
15
50%
5
Austria
16
19
19%
3
Albania
5
9
80%
4
Armenia
18
24
33%
6
Performance Overview (Top Dropping)
oGT 16.17

Entity Name
15/16
16/17
Relative
Absolute
Ukraine
205
108
-47%
-97
Russia
375
254
-32%
-121
Italy
179
135
-25%
-44
Poland
135
90
-33%
-45
Spain
122
77
-37%
—45
Serbia
92
66
-28%
-26
Romania
89
55
-38%
-34
Portugal
87
52
-40%
-35
Performance OvervieW
oGT NPS

Region
NPS Score
Response Rate
AP
41,6
33%
Europe
67,5
48,9%
MEA
39,4
39,8%
Americas
69,7
51,8%
oGT Process time

Performance OvervieW 12,6 Days
Sign Up
20,8 Days
Apply
Accept
31,5 Days
Approve
111,3 Days
Realize
Conclusions & Recommendations for 1718 (ND)
oGT

Conclusions and challenges: 1, oGT product positioning in the external market 2. oGT value prepositions challenges 3. oGT separation from oGE 4. Cross regional collaboration for the product growth 5. SnD alignment within the network Recommendations: 1. To follow operation timeline 2. To have strong conversion strategy 3. Focus on CXP: customer journey and delivery for the product 4. Capitalise on tradiitonals co-operations and EY2EY 5. GT product packaging
EUROPE
ROADMAP 1617

Current state LDA embedded in TM MAIN CHALLENGES:
11.62% % of membership that took LDA
lack of awareness and capacity on TM why and how to do this. Overall low priority.
TOP 3 ENTITIES: 46.45% - Belgium 34.64% - Bulgaria 26.45% - Albania
BOTTOM 3 ENTITIES: 0.00% - Belarus, Iceland, Kazakhstan, Latvia, Montenegro, Macedonia, Switzerland, Tajikistan 2.56% - Estonia
Current state FINANCE STANDARDS STANdards that need attention:
67.21%
Sustainability - only 31.51%, then auditing and reporting.
% of finance standards implementation
RED FLAG ENTITIES: no information - Kazakhstan, Tajikistan sustainability 8.00% - Iceland Sustainability 6.74% Macedonia
GREEN FLAG ENTITIES: Portugal, Hungary, Serbia, Sweden (highest sustainability globally), Romania
Current state aiesec hub 534
MAIN CHALLENGES: Get people on the hub.
#of active users
RED FLAG ENTITIES:
everyone else
GREEN FLAG ENTITIES:
Belgium
Current state ACCOUTING SOFTWARE 32/45 #of entities with accounting software
MAIN CHALLENGES: Mostly LOWER PERFORMANCE entities, lack of knowledge and capacity on FINANCE to make it happen.
RED FLAG ENTITIES:
GREEN FLAG ENTITIES:
Lithuania, Kyrgyzstan, Belarus, Montenegro, Ukraine
A lot - that have 100% accounting fulfilled (20)
Current state customer flow YOUTH 19
12
8
7
100%
50%
20%
0%
RED FLAG ENTITIES:
MAIN CHALLENGES?
Belarus, Kyrgyzstan, Latvia, Moldova, Montenegro, Switzerland, Netherlands
Standards delivery (16 miss.) lead based on def. elements (14 miss.) Lead nurturing for conversion (11 miss.)
CHECK HERE ROADMAP 1718

DASHBOARD
EUROPE
PARTNERSHIPS
Name
UNIDO
What has been done? Participation in IC 2016 Poland Participation in Youth Speak Forum Vienna Partnership Declaration Sign Participation in EuroXpro 2017 Participation in IC 2018 Colombia Draft of partnership proposal and contract created Support with GE: materials and education created for GE EPs and their outgoing preparation seminar (AIESEC in Austria)
Insights for 1718
Sign contract Align GE in region with curriculum created Upscale
SCOUTS
Participation in IPM 2017 AIESEC delivering workshop about SDG Alignment in one of Scouts conferences Common application for grand in 2016, project Dear
GV Upscale through SDG 4 projects Align partnerships with Scouts with other regions as well Empower national and local offices Y4GG
WATER YOUTH NETWORK
Participation in IPM 2017 Participation in EuroXpro 2017 AIESEC Participation in Water Youth Summit in Vienna
Brainstorm possibility of doing GV projects together related with water SDGs
JCI
Participation in EuroXpro 2017
Brainstorm possibilities of common projects Use JCI network for other partnerships Y4GG Empower national offices
EUROPEAN PARLIAMENT
We’ve been contacted by PR Office of EP with proposal of partnership
Schedule meeting as soon as possible Use EP for setting up Regional Office Get to know EP and possibilities of grands
CSR EUROPE
Participation of AIESEC in two CSR Leader’s meeting AIESEC part of Europe Pact for Youth
Use Pact for Youth for showcasing Use CSR network for other partnerships Y4GG
EUROPE
TOUCHPOINTS
Visit to Kyrgyzstan (2-5th September) Goals of the visit: Attitude shaping Clear actions for growth Better mngt and better leadership
What was done & Output Personal meetings with MCVPs CF implementation plan finished LEAD for MCVPs IC follow up Output: here
Results Reflected [Was done follow up meeting in 2 weeks after visit]
CF implementation plan moved forward Had O2O meetings with MCVPs who were absent on visit for MCP: team management (personal development) RST pipeline
Visit to Kazakhstan (6-8th September) Goals of the visit: Attitude shaping Clear actions for growth Better mngt and better leadership
What was done & Output IC follow up and it downscaling space for MCP CF implementation plan TM time (EB summit preparation and LCs management) Space for defining priorities and focuses in departments
Output: here
Results Reflected [Was done follow up meeting in 2 weeks after visit]
Successful EB summit done membership edu cycle created evaluation CF implementation moved forward Synergies between MCVPs
Visit to Armenia (14-16th October) Goals of the visit: Attitude shaping Clear actions for growth Better mngt and better leadership
What was done & Output LEAD for MC Individual planning framework and space for it creation Network management with MCP EuroCo follow up Output: here
Results Reflected [Was done follow up meeting in 2 weeks after visit]
Individual plans for MCVPs JDs and MoS clarified Synergies between MCVPs
Visit to Georgia (6-9th November) Goals of the visit: Attitude shaping Clear actions for growth Better mngt and better leadership
What was done & Output
CF implementation space Business Model creation for iGV/oGV/oGT Network management with MCP LCPs space Output: here
Results Reflected [Was done follow up meeting in 2 weeks after visit]
Synergies between MCVPs CF implementation plan moved forward edu cycle creation and LEC&NEC alignment MC-LC communication evaluation
Visit to Azerbaijan (10-13th November) Goals of the visit: Attitude shaping Clear actions for growth Better mngt and better leadership
What was done & Output Detailed department's action steps and timelines ICX/OGX/MKT Growth hacking space: expansions opening LCPs space Network/MC management with MCPs Output: here
Results Reflected [Was done follow up meeting in 2 weeks after visit]
LC-MC communication evaluation Synergies between MCVPs MCVPs JDs clarified Growth hacking space for WP evaluation
Visit to Hungary What was done & Output 1) IC Downscaling 2) MC Monthly review 3) OGX growth hacking Output: here
Results Reflected OGX & MKT synergy Website optimisation
Visit to Poland What was done & Output 1) MC Q Review 2) Growth hacking for OGX 3) MC LEAD Spaces Output: here
Results Reflected Q review flow OGX Synergies and action plan
Visit to Slovakia What was done & Output 1) Expansions and network management 2) Regional alignment 3) Operations Corner meetings Output: here
Results Reflected LC engagement and expansion framework WP growth
Visit to Czech Republic What was done & Output 1) MC Consultancy 2) MCP Coaching
Results Reflected N/A
Visit to Romania What was done & Output 1) MC Strategy revision 2) Global & Regional alignment 3) Customer centricity - product evolution Output: here
Results Reflected Strategy and structure revision on MC Level Growth in products
Visit to Bulgaria What was done & Output 1) MC Re-planning 2) National planning set up 3) Winter peak Output: here
Results Reflected MC Re-planning done National Planning prepared
Visit to Serbia What was done & Output 1) Product development 2) MC alignment Output: here
Results Reflected Product strategies MC Projects revision
Visit to Albania What was done & Output 1) MC Re-planning 2) GV alignment 3) WP preparation Output: here
Results Reflected Growth in GV MC Plan done
Visit to Republic of Macedonia What was done & Output 1) Entity overview 2) Talent planning Output: here
Results Reflected Talent planning MC Action plan
Visit to Turkey
What was done & Output
 1) National planning with EBs 2) Summer peak preparation
Results Reflected Aligned MC/LC plans Growth in SP
Visit to Austria 16.17 What was done & Output 1) MC Re-structure process 2) SP preparation 3) CX and VD focus preparation Output: here
Results Reflected More efficient processes on MC level CXP strategy established SP growth
Visit to Austria 17.18 What was done & Output 1) Pre IC Planning 2) LEAD Day Output: here
Results Reflected Plan done Globally and regionally aligned
Visit to Spain What was done & Output 1) Post IC Planning 2) LCP Summit Output: here
Results Reflected N/A
Visit to Lithuania What was done & Output 1) IC Downscaling 2) Entity analysis 3) CF implementation plan Output:
Results Reflected CF Implementation Globally and regionally aligned
Visit to Sweden What was done & Output 1) IC Downscaling 2) Entity analysis 3) Process optimization
Results Reflected CF Implementation Globally and regionally aligned
Visit to Norway
What was done & Output
 1) Entity analysis 2) Process optimization
Results Reflected CF Implementation Globally and regionally aligned OD Model created
Visit to Iceland
What was done & Output
 1) Entity analysis 2) Redefining structures Education of LC 

Results Reflected Globally and regionally aligned New entity structure proposed Progress with iGV
Visit to Finland
What was done & Output 1) Planning weekend with LCs 2) Products’ business model assessed 3) Work on organizational culture Results Reflected Globally and regionally aligned
Visit to Estonia
1) 2)
What was done & Output National conference IC Downscaling
Results Reflected Globally and regionally aligned Change in mindset
Visit to Montenegro
1) 2) 3)
What was done & Output Assessed business models of all products Expansion framework Organizational culture assessment
Results Reflected Clear plan for entity development Clarity regarding products Globally and regionally aligned
Visit to Macedonia
1) 2) 3)
What was done & Output Assessed business models of all products OD Model creation Org. culture assessment
Results Reflected Clear plan for entity development Draft of OD model
Visit to Bulgaria
1) 2) 3) 4)
What was done & Output Assessed business models of all products OD Model creation Org. culture assessment MC role defined 
 Results Reflected Clear plan for entity development Draft of OD model Clear growth path created
Visit to Albania
1) 2) 3) 4)
What was done & Output Assessed business models of all products OD Model creation Org. culture assessment MC Role defined 
 Results Reflected Clear plan for entity development Draft of OD model Clear growth path created
Visit to Moldova
1) 2) 3)
What was done & Output Assess business models of all products Org. culture assessment Defining priorities
Results Reflected To be delivered.
OP Summit December What was done & Output
 1) Summer peak preparation 2) Product evaluation and evolution for GT/GV/GE 3) Regional understanding 4) S&D alignment
 Output: here
Results Reflected Regional product based strategies S&D tools Europe understanding and awareness
OP Summit May What was done & Output 1) Summer Peak final sprint 2) Winter Peak preparation Output: here
Results Reflected Entity Hub 2.0 Hacks for Customer Flow, Process Time and MoS S&D Alignment Product Hacks
EUROXPRO 2017 
 BOSNIA & HERZEGOVINA OUTPUT: HERE
EUROCO 2016
 ARMENIA OUTPUT: HERE
MCP SUMMIT 2016 
 AUSTRIA OUTPUT: HERE
MCP SUMMIT 2017 
 GEORGIA OUTPUT: HERE
Touchpoints Ira # of MCP Calls 30 # of MCVP Calls 52
# Entity Visits 5
Summits or Conferences OST planning [Jul 16] IC Poland [Aug 16] EuroCo [Octr 16] MCPM [Nov 16] OP summit [Dec 16] OST re-planning (Jan 17) IPM (Feb 17) EXPRO (Apr 17) OP summit (May 17) PBC (Jul 17)
Main Achievements 1. 2. 3. 4. 5.
GV product is growing! Internal comm for GV built and structured GV OSTs collaboration Fastening timeline processes for SP VET project created and run by AIESEC Romania
Main Learnings 1. RST needed for Product Head 2. Data-driven approach 3. Everything that planned in product downscale to MCPs 4. Integrate some MCVPs in regional initiatives 5. For education to use: live broadcast, materials + short induction video
Touchpoints Miron # of MCP Calls cca. 60
# of MCVP Calls cca. 10
# Entity Visits 11
Summits or Conferences - OST planning (July ‘16) IC 2016 - Chairing conferences in Estonia, Lithuania, Sweden, Malta, Hungary, Belgium and Ukraine - EuroCo 2016 - IPM 2017 - OST Replanning 2017 - EuroXpro 2017 - MCP Summit 2016 & 2017
Main Achievements
Main Learnings -
-
-
Clarity within entities about their business model Mindset shift in entities I coached Balkan collaboration moved forward EuroXpro (work as CM) Visits delivered
-
-
Clear focus is needed for different periods of term RST management needs to be improved OSTs need to be faster in delivering agreements with the region
Touchpoints Stana # of MCP Calls cca. 43
# of MCVP Calls cca. 30
# Entity Visits 13
Summits or Conferences OST planning [Jul 16] IC Poland [Aug 16] EuroCo [Octr 16] MCPM [Nov 16] OP summit [Dec 16] OST re-planning (Jan 17) Chairing Turkey(Jan 17) IPM (Feb 17) VD Summit (March 17) EXPRO (Apr 17) Chairing Morocco (Apr 17) OP summit (May 17)
Main Achievements - Clarity within entities about their business model and national strategic planning - CX challenge and VD deliverables - Entity HUB establishment and tracking - EuroXpro (work as AM) - Visits delivered and followed up
Main Learnings - Focus and prioritisation of OSTs should be based on regional plan and RM projects, since it’s a perfect match - Deliverables and standardisation of the OST role is needed - Regional office can be the biggest support for regional growth, so our term was kind of a trial period to try out new model, that I believe can be answer for the needs our region has
Touchpoints Zdenda # of MCP Calls 20
# of MCVP Calls 33
# Entity Visits 11
Summits or Conferences IC 2016, Poland EuroCo 2016, Armenia MCP summit Vienna IPM 2017, Netherlands EuroXpro 2017, Bosnia OP summit 2017, Czech Republic iGrow 2017, Georgia MCLCPs planning, Slovakia
Main Achievements - GE is growing - Aligned GE timeline -iComm measurable system created - Constant growth of membership engagement - Clear connection between iComm activities and growth of some entities
Main Learnings -Poor implementation -Unstable GE growth -Lack of market knowledge - iComm routine is the most important
Touchpoints Zdenda # of MCP Calls 18
# of MCVP Calls 42
# Entity Visits 5
Summits or Conferences OST planning (July ‘16) IC 2016 EuroCo 2016 IPM 2017 EuroXpro 2017 OST Replanning 2017
Main Achievements -Focus entities growth during the term -IGT growth path -Education Cycle for GT for the whole region -NPS both for iGT and oGT -Separation from GE started being implemented
Main Learnings -oGT is unstable for the region because of the main entities that run it -GT and GE separation must be done within the MCs -Strict product timeline must be followed this term -IGT has potentiality to grow even more with clear sub product focus
EUROPE
INDIVIDUAL ACTIVITIES
INDIVIDUAL ACTIVITIES: Nabrda MAIN ACHIEVEMENTS Main Deliverables and Execution so far
(Highlight in following colors: Green finished, Yellow in Progress, Red not started)
Partnerships: UNIDO, Scouts, JCI, WYN, CSR Europe, European Parlament MCP Summits delivered : Austria, Georgia Europe Youth Speak Forum November, Vienna Europe Youth Speak Forum April, Bosnia & Herzegovina Regional touchpoints delivered : EuroCo, EuroXpro, IPM, IC, Operation Summit December, Operation Summit May
Region growing in 4 products Regional Identity much stronger: Europe, united in diversity Regional Support System, OST touchpoint Regional Conferences & decision of organising OP Summits Regional internal communication on facebook, almost 5000 members - Start of regional partnerships - Regional Planning during MCP Summit in Georgia -
TO FINISH BY 31st AUGUST!
MCP Coaching: on demand, around 40 individual calls done MCP Communication & Performance Update OST Management: OST Planning, OST Re-planning, weekly meetings, 020s
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AIESEC Experience project management: 3 months April-June GT Coalition IC Project Manager Election Manager: PAI and AI 1718
EuroCo 2017 Close transition Close experience of OSTs BIGGEST LEARNINGS
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It’s seems impossible until it’s done! Europe is and will be growing! It’s a matter of willingness and hard-work. More investment needed in upgrading regional operational knowledge Europe Hubs can be potential game changer in regional growth within Europe if treated seriously by entities Europe needs 1-2 entities that will take more ownership towards regional growth and will be able to lead the region Europe needs more HR for making partnerships happen and clear downscaling plan for entities
INDIVIDUAL ACTIVITIES: Ira MAIN ACHIEVEMENTS
Main Deliverables and Execution so far
(Highlight in following colors: Green finished, Yellow in Progress, Red not started)
I. I. I. I. I. I.
1. 2. 3. 4. 5.
SDG alignment and big partnerships Europe GV marketplace creation AP-Europe collaboration - in progress More that 80% of OPs aligned to SDGs, but contribution of these projects to SDGs is poor Product packaging OST GV collaboration chats + researches done Product packaging material creation and downscaled Some entities run already and some planned for WP as growth strategy Umbrella Projects VET project creation and booklet done - weekly chats + execution timeline done VET project report done and evaluation Value Delivery NPS analytics + ES tracking and Monitoring Education delivery and consultancy GV internal comm - Monthly O2O meetings + constant products updates and discussion spaces Global&Regional Campaign [started and finished on research stage]
GV is growing!!! Fastening processes in timeline for SP VET project created and run by AIESEC Romania GV internal comm built and structured Product packaging as a growth strategy for oGV
TO FINISH BY 31st AUGUST!
1. WP preparation mapping out 2. O2O meetings with MCVPs 3. Process time alignment materials done 4. MCVPs planning support 5. VET project report done
BIGGEST LEARNINGS -
1. To have clear explanation of JD and role of OST to the network 2. Integrate MCVPs in regional initiatives (to be ambassador yo the network) 3. Data driven approach in each action 4. To have more follow-up of initiatives 5. Focus on: CXP in product and constant plug&play with strategies
INDIVIDUAL ACTIVITIES: Miron MAIN ACHIEVEMENTS Main Deliverables and Execution so far
(Highlight in following colors: Green finished, Yellow in Progress, Red not started)
1) 2) 3) 1) 2) 3) 4) 5) 1)
EuroCo 2017 - working on conference preparation Culture project - it was executed 70%, but then stopped due to slow progress. All information and materials will be sent to region. Also, several entities received coaching about it during visits MCP Coaching - Started, but due to timeline (IC happening) it was stopped. Entity visits - All scheduled visits were delivered successfully Conference management - EuroXpro and EuroCo 2017 Balkan collaboration - Prepared and executed Balkan planning for 5 entities, helped with project creation OST Transition - agenda creation and tracking
External resources - the idea from replanning in July, to dedicate time to find external resources (knowledge) for entities failed due to lack of time
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11 visits delivered Culture Shift framework created and downscaled to region EuroXpro 2017 successfully realized Balkan collaboration moved forward (first project to be realized in October 2017)
TO FINISH BY 31st AUGUST!
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- Culture Shift report - create it and send all materials with explanations to the region Work on EuroCo 2017 preparation Have final calls with MCPs (with whom I have pending things to finish)
BIGGEST LEARNINGS
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Planning needs to be done realistically and OSTs need to focus on urgent needs of entities first. RST management to be improved Being in charge of 20+ entities doesn’t allow you to focus all the time
INDIVIDUAL ACTIVITIES: Stana MAIN ACHIEVEMENTS Main Deliverables and Execution so far
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(Highlight in following colors: Green finished, Yellow in Progress, Red not started)
1. Analytics - final data in yearly report 2. Finance improvements - last reporting
1. Conference and summit delivery, regional awards, agenda management and evaluation of all touchpoints 2. Entity HUB, planning and tracking for summer peak 2017, planning for winter peak 2018 on MCP Summit in Georgia Finance sustainability, reports, updates, collaboration with GFB 3. Data analysis, focusing on LC level to bring more excitement, approval campaigns and pushing SP 2017 through data showcasing 4. Entity development, coaching and visits to entities, educations and materials online for the entire region 5. Regional budget and compendium, working with regional chairs for improving and managing regional budget and compendium and preparing materials for all legislations OD Model - after the final (IC) reporting, handed over
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Customer flow implementation 85% of planned achieved (20/23 entities progressed according to plan) Entity HUB - establishing it and tracking for summer peak, 2.0 for WP planned Conference/summit delivery and agenda management Coaching and visits to entities, national strategic (re)plannings TO FINISH BY 31st AUGUST!
- Reporting and videos - Transition with successors - Materials and documentation handover BIGGEST LEARNINGS -
Europe needs a constant and strong support system from the regional office and help in many of regional initiatives that we have opportunities to make, but not always enough human resources to execute it Having a common goal and a regional plan, that is align with RM, can bring much more clarity and direction to OSTs and can frame their JDs and role in a more meaningful way Introducing OSTs to the region with clear JDs, expectations and deliverables Having incentive systems that can work on following up activities with the network Applying data-driven approach from planning to execution and later evaluation
INDIVIDUAL ACTIVITIES: Zdenda MAIN ACHIEVEMENTS Main Deliverables and Execution so far
(Highlight in following colors: Green finished, Yellow in Progress, Red not started)
GE VP, timeline and VD processes alignment, iComm - living communication platform (sharing, forum, discussion etc.)
iComm - create a plan and timeline Create measurable iComm system Deliver boost campaign Knowledge platform 2.0 Events, calendar system GE market knowledge and packaging, common sales and promotional campaigns
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GE is growing Aligned GE timeline iComm measurable system created Constant growth of membership engagement Clear connection between iComm activities and growth of some entities
BIGGEST LEARNINGS
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Network still struggle with implementation Unstable GE growth, depends on few entities Lack of market knowledge iComm routine is the most important
INDIVIDUAL ACTIVITIES: Mathios MAIN ACHIEVEMENTS
Main Deliverables and Execution so far
(Highlight in following colors: Green finished, Yellow in Progress, Red not started)
Alumni for iGT and oGT GT Timeline SnD ongoing alignment Focus Entities work with IR Framework VD for GT
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Focus entities growth during the term IGT growth path Education Cycle for GT for the whole region NPS both for iGT and oGT Separation from GE started being implemented TO FINISH BY 30th AUGUST!
- Preparation of next generation of OSTs
COP for IGT and BPOs approach BIGGEST LEARNINGS
- oGT is unstable for the region because of the main entities that run it - GT and GE separation must be done within the MCs - Strict product timeline must be followed this term - IGT has potentiality to grow even more with clear sub product focus
WISH
for europe
BYE, BYE Europe! With this report we wanted to say thank you for everyone that worked with us, and was impacted by anything that we were doing for this region! Thank you for your trust, time and commitment and what is more important thank you for pushing yourself every day to understand Europe more! Believe me, this region is very special and if you still don’t feel it I hope that next term will help you to discover your understanding of Europe, united in diversity. We wish you a lot of growth We wish that you will feel every day this passion that will push your limits We wish that you will stay united, for Europe!
CHECKING Out!