16 EXCHANGE STANDARDS

To make sure our customers have a good experience we have 16 standards to ensure quality experiences By making sure every standard is delivered, we also want to guarantee that our exchange participants develop leadership skills during their exchange

We also find it important to get feedback from our exchange participants. Therefore, they will be able to fll in a survey after their experience. In this survey, they can inform us whether all the standards were delivered or not. When the standards are delivered during an exchange experience and the exchange participants fills in the survey positively, then this exchange experience will be called a "completed experience". This way, AIESEC tries to measure the amount of completed experiences to see how the organization can improve standards delivery