APPLICATION
ECB
CHAIR
17-18
JOB DESCRIPTION
ECB
CHAIR
17-18
ECB
Is the team responsible for ensuring the quality in every delivery of experiences we provide as AIESEC in Venezuela. Educating about 16 SnS implementation, evaluation and improvement of these at local and national level. And attending quality cases when at least one of these standards is not provided during one experience.
Chair Is the Team Leader responsible for the performance and results of the ECB. It has to provide the best team experience for other ECB members and being part of the International ECB’s network of AIESEC worldwide.
JOB DESCRIPTION
ECB
CHAIR
17-18
Main Responsabilities: Create strategic plan for 17.18 term and re-plan when necessary Team management of ECB Regular meetings with ECB members, MC, LCP’s and ICB when is needed Attendance to ICB webinars and summits Final responsible for case solving Customer Experience Strategy Representation of ECB to National Plenary Reports to: ICB and MC member responsible for the ECB. Works with: MC, ECB members, LCPs (not limitated to NST and VPs) Time required for the job: Part-Time Time Frame: 1th August 2017 – 31 July 2018
TIMELINE
ECB
CHAIR
17-18
Launch: 19th June DDL: 25th June at 11:59 PM (Venezuela Time) Interviews: 27 & 28th June Results: 29th June
GENERAL REQUIREMENTS
ECB
CHAIR
17-18
Minimum experience: EB, ECB Member, NST English level: Advanced Exchange Experience: Preferred Knowledge about: XPP’s, SnS National Compendium, Code of Ethics, ER Principles AIESEC Way, AIESEC 2020. Skills: Teamwork, communication skills, strategic planning, leadership, conflict management, emotional intelligence
INSTRUCTIONS
ECB
CHAIR
17-18
PDF documents only. Letter size minimum 10. Maximum pages: 7 (Cover and Endorsements are not included) Format: VeronicaMontoya_LC/MC_(Form /Endorsement)_ECBChair_1718 General Questionnaire: Maximum 4 pages Specific Questionnaire: Maximum 3 pages 2 Endorsement letters: Someone who led you and Someone you led Send your app to: Verónica Montoya – EBC Chair 16.17 – veronica.montoya@aiesec.net Jesus Navarro – MCVP CX4E 16.17 – jesus.navarropayares@aiesec.net Verónica Tortolero – MCPe 17.18 – veronica.tortolero@aiesec.net
GENERAL QUESTIONNAIRE Personal Information: -Name -AIESEC Mail -Phone -Current role -AIESEC home entity -Language proficiency Academic/Professional/AIESEC Background: Please enlist your studies, professional experience (in case it apply) and your main AIESEC roles
ECB
CHAIR
17-18
GENERAL QUESTIONNAIRE
ECB
CHAIR
17-18
About your leadership: -Which are your main strengths and weakness (please at least 2 each) -Describe yourself as a leader -How would you build and maintain a high performance ECB team? About the ECB: -Why do you apply as ECB Chair for Venezuela, what is your main motivation? -What do you consider is the main role of ECB in the national network? What is the ideal work flow with the network? What are we missing? -How is you ideal ECB Team? How can you achieve it?
SPECIFIC QUESTIONNAIRE
ECB
CHAIR
17-18
-What are the main difficulties identified for the right implementation of SnS in AIESEC in Venezuela? Please enlist the main strategy with action steps for ensure quality experiences -How would you increase the response rate for NPS (especially for OGX)? Please indicate clear action steps and actors involved -How can you ensure that the quality cases do not get to ECB level, at least that local level have tried every option they have to create a solution? Please include main strategy according to Case Solving Flow -What will be the main 3 focus of your term? Why?