APAC September 2017

A nsiderac

September 2017

Also inside...

Tristar Medical Group V-Trust Inspection Service Chanoyu Urban Retreat Legend Interiors Ltd Hitachi Sunway AFA Dispensing Savvy Searches Roof Seal ®SA

Innovative Orthopaedic Prostheses and Devices Blacktown Women’s and Girls’ Health Centre Inc

Allegra Orthopaedics (AMT) is a listed company on the Australian Securities Exchange. Recently, we invited Allegra Orthopaedics CEO, Jenny Swain to tell us more about this dynamic company.

Editor’s Note

, Welcome to this insightful edition of APAC Insider magazine, bringing you the latest news and updates from across the Asia Pacific region.

Gracing this issues cover, is listed company on the Australian Securities Exchange, Allegra Orthopaedics (AMT). Founded in 1994, the company was created by a team of expert designers and engineers. Taking time to discuss more about this dynamic company, is CEO, Jenny Swain who goes into detail about how Allegra continues to leverage its research and development expertise to bring innovation to the global market.

In other news, global leader in eCommerce Intelligence, Clavis Insight is celebrating three years in China, and have recently announced they have plans to continue its aggressive growth in the region by expanding its Asia Pacific (APAC) team to 45 people within the next 12 months. The expansion will include the addition of new roles in sales, marketing, professional services and operations, doubling the company’s workforce in APAC. Continuing with this theme of success, Blacktown Women’s and Girls Health Centre (BWGHC) were thrilled to receive the Best WomenFocussed Healthcare Centre - New South Wales accolade, as part of the APAC Australian Enterprise Awards. The firm is committed to providing a professional, affordable and holistic gender informed service. To mark this success, we spoke to Jhan Leach, the Executive Officer of Blacktown Women’s and Girls’ Health Centre and the North-Western Sydney Domestic Violence Court Advocacy Service, to learn more about enhancing the wellbeing and empowerment of women and girls today.

Elsewhere in this edition, we discover more about leading interior fitout specialist, Legend Interiors whose clients comprise of the world’s most renowned brands. Revealing the secrets behind the success of the firm is Founder and Managing Director, Mr Anthony Chan who discusses how Legend Interiors design and create tangible masterpieces.

Here at APAC Insider, we hope that you enjoy reading this edition and look forward to hearing from you.

Jessica Daykin, Editor Phone: +44 (0) 203 725 6842 Email: jessica.daykin@ai-globalmedia.com Website: www.apacinsider.com

AI Global Media, Ltd. (AI) takes reasonable measures to ensure the quality of the information on this web site. However, AI will not assume any legal liability or responsibility for the accuracy, correctness or completeness of any information that is available through this web site. If errors are brought to our attention, we will try to correct them.

The information available through the website and our partner publications is for your general information and use and is not intended to address any particular finance or investment requirements. In particular, the information does not constitute any form of advice or recommendation by us or any of our partner publications and is not intended to be relied upon by users in making or refraining from making any investment or financial decisions.

Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the site is at your sole risk and responsibility.

2 APAC / September 2017

Contents

,

4. News 6. Innovative Orthopaedic Prostheses and Devices Allegra Orthopaedics Limited 8. Searching Questions, Solving Mysteries Savvy Searches 10. Only as Successful as Your Team Kure Supplies and Kure Training 12. Achieving the Best Possible Outcomes V-Trust Inspection Service Co., Ltd. 14. Women’s Wellbeing and Empowerment Blacktown Women’s and Girls’ Health Centre 18. Data Transforming Adelaide City of Adelaide 20. The Stuff of Legend Legend Interiors Ltd 24. Purity, Harmony & Tranquillity Chanoyu Spa 28. Harmony, Excellence and Integrity Hitachi Sunway Information Systems* 30. Brand Enhancement Through Innovative Dispensing AFA Dispensing

*

APAC / September 2017 3

NEWS

,

Picsolve Hits the Jackpot in Asia’s Entertainment Capital with Studio City Win Picsolve, the leading digital content creation and distribution partner for world-class visitor destinations, announced on 28th September a five-year contract win with the world-renowned luxury hotel and casino resort Studio City, in Macau.

4 APAC / September 2017

NEWS

, On the 28th September, leading digital content creation and distribution partner for world-class visitor destinations, Picsolve announced a five-year contract win with the world-renowned luxury hotel and casino resort Studio City, in Macau. The gaming and entertainment capital in southern China will be Picsolve’s first operation in the resort city, marking the company’s diversification into new sectors and its continued geographic expansion across the world.

Customers visiting Studio City, the Hollywood-inspired cinematic-themed resort, will benefit from the full range of Picsolve’s imaging technology and customisable merchandise, allowing them to instantly share their experiences across personal and social networks while enjoying the resort’s first-class interactive attractions.

Superpower Technology Picsolve’s innovation will be central to all of Studio City’s consumer experiences. Its immersive green screen technology will feature throughout several attractions, including the resort’s Batman Dark Flight – the first Batman-themed 4D flight simulation ride where guests can have their photo taken while exploring Gotham City on the infamous Batwing. This technology will also feature at the world’s first figure-eight Ferris wheel, the Golden Reel, allowing customers to capture content set against an epic panoramic view of the city, as seen from 130 metres in the air.

At the heart of all Studio City’s experiences, Picsolve’s digital platform will offer visitors an easy and convenient way to quickly view, order and share all content captured during their stay. Picsolve’s technology enables guests to review all their content and purchase all-inclusive digital photo packages, premium photobooks and personalised merchandise from any device.

Global and Industry Expansion This landmark industry win highlights Picsolve’s continued expansion across the Asia-Pacific region, while simultaneously marking its entry into the luxury resort sector. This new contract closely follows the partnership with Busan Air Cruise in South Korea in April and extends its growing portfolio of partners in the region entrusting Picsolve to deliver engaging experiences through its technology, including Madame Tussauds Singapore and LEGOLAND® Discovery Center Shanghai.

As a result of Picsolve’s Asian expansion, a dedicated team will be moving to a brand-new office in Hong Kong on the 1st October. Located in an award-winning development in San Po Kong, Kowloon, the conveniently located new regional headquarters reflects Picsolve’s increasing focus on the region and will serve as a hub for local partner engagement and support.

David Hockley, Interim CEO at Picsolve commented, “We’re delighted to add Studio City Macau to our existing roster of world-class destinations. Our mutually beneficial partnership with this iconic resort marks an important milestone for Picsolve as we expand into new markets and empower customers of global destinations to instantly share their experiences. As more luxury resort developers and entertainment brands invest in the Asia-Pacific region, we hope that they consider the additional revenue opportunities and world-class content experiences we have to offer.”

David Sisk, Property President of Studio City commented, “The creativity, enthusiasm and understanding of our key target demographic that Picsolve has shown throughout this process made them an ideal digital content creation partner. I look forward to seeing the creative image concepts come to life at all of our key tourist attractions and welcome our customers to see what our new experiences have to offer.”

Voted Number One Overall Financial Technology Provider in Asia Pacific Murex, a global leader in cross-asset trading, risk management and post-trade solutions, is pleased to announce that it has been voted Overall Number One technology provider in Asia Risk Magazine’s Technology Rankings for the fifth consecutive year.

Global leader in cross-asset trading, risk management and post-trade solutions, Murex is pleased to announce that it has been voted Overall Number One technology provider in Asia Risk Magazine’s Technology Rankings for the fifth consecutive year.

The Asia Risk Technology Ranking winners, were announced following the results of Asia Risk’s annual survey of capital markets participants. Showcasing the industry’s preferred technology in risk management and derivatives trading, these prestigious awards represent a vendor’s ability to innovate, stay ahead of market demands and perform consistently in the APAC region.

interest rates, and XVA Management.

“Since entering the Asia Pacific market over 20 years ago, Murex has gone from strength-tostrength as reflected in the strong ongoing support of the market and the recent award winning streak. The Asia Pacific region is a strategic market for Murex, and we are thrilled that our clients in the region have recognized the work and commitment of our teams. With the capital markets industry providing customers with new and unpredictable regulatory challenges, we will continue to create solutions to support our clients in achieving their business objectives” commented Guy Otayek, CEO of Murex Asia Pacific.

Placing first in a total of 18 categories, Murex’s MX.3 solution continues to showcase best practices across a number of business functions. In addition to being named Overall Number One Technology vendor, Murex topped two other categories and was voted Overall Winner for ‘Risk Management’ and Overall Winner for ‘Derivatives Pricing & Risk Analytics’. Murex won 15 subcategories including FRTB,

N

APAC / September 2017 5

1706AP03

,

Innovative Orthopaedic Prostheses and Devices Allegra Orthopaedics (AMT) is a listed company on the Australian Securities Exchange. Recently, we invited Allegra Orthopaedics’ CEO, Jenny Swain to tell us more about this dynamic company.

Founded in 1994, Allegra Orthopaedics was created by a team of expert designers and engineers. The company is underpinned by Senior Management and a Board of Directors with a successful track record in developing and commercialising innovative orthopaedic prostheses and devices.

Allegra has used its expertise in developing and commercialising medical devices to generate a pipeline of new products.

This also includes extensions of its current product family, which strengthens appeal to a broader audience of orthopaedic surgeons. Allegra continues to leverage its research and development expertise to bring innovation to the global market.

“The Company has built strong relationships with medical device companies and research organisations such as The University of Sydney, University of Wollongong and Queensland University of Technology, as well as surgeon inventor/innovators.

These collaborations have resulted in commercialisation of new medical devices being brought to market” Jenny reveals.

“Allegra has a well-developed range of products for distribution from Australian and international suppliers covering all specialities from foot and ankle, knee and hip to upper limb. Allegra is always exploring new opportunities for

6 APAC / September 2017

product introduction to offer total solutions for our customers and their patients. We stand by our company mission statement to bring the freedom and happiness of pain-free movement to people’s lives. This is achieved through providing the best possible solutions for patients, from world-wide industry leading orthopaedic products through to Australian innovations.”

As for Allegra’s principal product, the Active Total Knee system, it has a proven clinical history extending over 20 years. Jenny explains how this history can outweigh some of the newer technology and devices, where a 2011 study shows that new hip and knee replacements introduced over five years found none of them were superior to the old ones, and 30 per cent were worse.

“Importantly, the Allegra Active Knee has demonstrated excellent patient outcomes.

Allegra’s ongoing drive for innovation has led to the continuing development of new instrumentation supporting this knee system allowing for accurate and reproducible implantation.”

“Allegra also has a dedicated Innovation division in which we are currently commercialising a load bearing biocompatible ceramic material known as ‘SrHT Gahnite’”. Jenny informs us that the company has the Global license to commercialise this product.

“The ‘Sr-HT Gahnite’, developed

by Professor Hala Zreiqat and her team at the University of Sydney is a high focus area for Allegra’s future.”

“This technology represents a major advance over all existing synthetic bone materials because it is the world’s first and only material to achieve the critical combination of bioactivity, strength and re-absorbability.

“The 3-D printed Sr-HT Gahnite is unique, as pre-clinical studies have shown the synthetic bone substitute to be: • Load-bearing • Biodegradable • Biocompatible • Osteoconductive • Supportive of new bone growth “The innovative 3-D printed spinal cage1 is in development and undergoing pre-clinical studies. The device is not currently included in the ARTG.” Looking ahead, Jenny reveals to us the plans for Allegra in 2017 and beyond.

“The bone replacement is a strong focus area for Allegra Orthopaedics’ future and our orthopaedic portfolio will continue to expand as we launch new products into the Australian market. We are looking positively to a strong future of growth & collaboration with companies, surgeon innovators and other thought leaders.”

g Innovative Orthopaedic Prostheses and Devices

“Allegra also has a strong Social Responsibility and proudly supports CLUB20 in Victoria.

CLUB20 is a passionate ‘HandsOn’ business-club, committed to the work of the Les Twentyman Foundation and Victoria’s at-risk youth.

It is no secret that behind a successful company is a team of talented, hardworking, dedicated individuals who strive towards achieving Allegra’s goals. Jenny praises the company’s staff and the crucial role each person plays in the success of the company.

“There is a high level of experience and expertise in the company from finance, engineering and nursing backgrounds, bringing long-term strong international relationships with leading Orthopaedics Surgeons and companies, through to commercialisation of medical devices. We also have a very supportive Board of Directors working alongside management, in order to achieve our organisational goals.”

Contact: Jennifer Swain Email: jenny.swain@allegraorthopaedics.com Company: Allegra Orthopaedics Limited Level 8, 18-20 Orion Rd, Lane Cove West 2066, Australia Phone: +61 2 9119 9200 Web Address: www.allegraorthopaedics.com

APAC / September 2017 7

1706AP03

,

Searching Questions, Solving Mysteries Savvy Searches provides expert and international research experience in probate genealogy & heir research to legal firms, trustee companies, private executors, courts and global probate genealogical research businesses. As winner in the Australian Business Awards in the Best Probate Genealogy Researcher category, we interviewed the firm’s principal and member of the Law Institute of Victoria Neil B Gill to discover more.

Savvy Searches can help you solve your family history mysteries. If you’re looking for a quality service that will go the extra mile, then make the Savvy Choice and try them. They are known as the new probate genealogy alternative in Australia and you can also become one of their valued global research partners.

The firm’s Probate genealogy & heir research services are: Global and Australian probate genealogy research; establishing heirs in estates; locating and

obtaining documentary evidence; locating missing beneficiaries; searching for executors and will witnesses; recovering unclaimed money and other assets, business; organisation historical research and customer contact database integrity.

Principal and member of the Law Institute of Victoria Neil B Gill remarks on his passion for genealogy and why the firm was set up, in this short interview.

“My genealogical research business is called ‘Savvy Searches’ and we provide

expert probate genealogy and family history services. Our clients range from legal firms, trustee companies and global genealogical. Research agents and medium to large businesses, as well as passionate family historians from start-up to advanced level.

“My passion is genealogy and for many years I worked in the deceased estate industry, which included a seven-year stint as a probate genealogist for State Trustees Ltd in Melbourne, Australia. Here, my role included researching and solving a portfolio of some of the most interesting, complex & sensitive cases imaginable including many ‘cold cases’.

“Savvy Searches is my dream.

I started my genealogy journey working on my own family history when I was just 22 years of age in the early 1980s. Now, I can share all my knowledge and expertise with my own clients and help them with their genealogical needs. I’m excited to be able to help you, so please get in touch with me when you’re ready so we can get stuck in to solving your mysteries.”

8 APAC / September 2017

g Searching Questions, Solving Mysteries

Company: Savvy Searches Name: Neil Gill Email: info@savvysearches.com.au Web Address: www.savvysearches.com.au Address: 3 Turner Court, Glen Waverley Victoria 3150 Australia Telephone: +61 3 9803 8714

APAC / September 2017 9

1704AP14

,

Only as Successful as Your Team Tristar Medical Group is one of the biggest privately owned medical groups in Australia.

We invited Dr. Khaled El-Sheikh to tell us more about the group, the outstanding services they offer and their latest edition - Kure Supplies and Kure Training.

Established in 2003, the Tristar Medical Group began in a small surgery in a country town. Tristar Medical Group has evolved over the years and today, they have 60 medical centres across the whole nation, except two states, which should join sometime this year.

When undertaking a new project, Khaled explains the steps taken to ensure that clients receive the best possible outcome.

“When we take on a new project, firstly we determine if there is a need for that service. Secondly, because we endeavour to always be on top of the latest in standards, techniques, technology and equipment, we are able to deliver the same level of service regardless of where in the country the clinic is located.

Wherever the visit one of our clinics in the heart of Melbourne, Sydney or Canberra, or in the most remote part of the country, the service you get is the same.

Our mission is to provide high

10 APAC / September 2017

quality, accessible, affordable medical services country wide.

“As for what differentiates us, it is our high standards. Across all our centres, we provide services with the highest standards and of the best quality that is equivalent to that of any medical centre you’d find in the city, regardless of how remote or central it is in the country.

“Another competitive edge of ours, is that we are able to offer various services under one roof.

Instead of the patient having to go from place to place. At Tristar, we don’t do that, what we do is we bring much needed extra medical services to the patient. Everything a patient requires under one roof.

When a patient walks into the centre, we have got it all. From primary care to specialists. Our patient database is on a central server, which means a patient can go to any of our clinics and have their medical records available immediately. I believe, we are the only medical group in the country that operate on this principle.”

Following on from this, Khaled goes into detail what techniques Tristar Medical Group employ to stay ahead of emerging developments.

“One thing I am very interested in is technology. Since we are living in an era where we must adapt to technology, to innovation, we have to keep up and stay ahead with the latest developments.

Using this to the best of our ability, we need to think outside the box. We adopt the latest in technology to enable us to offer the very best services to our patients.”

The latest editions to Tristar Medical Group is Kure Supplies and Kure Training. Going in depth about Kure Supplies and Kure Training, Khaled explains to us the benefits of this new venture and highlights his main passion, training.

“Kure Supplies and Kure Training is the latest editions to Tristar Medical Group. Currently, we have Kure Supplies where we have established our own importing arm. This allows the consumer to receive the products must faster, by cutting out the various middle men. Because Kure Supplies service the group, we can pick what we think will work for us, and help with our direction and planning. We are not forced to take just what is available in the market, we are able to customise the products according to our needs.”

“One of my other big passions is training. Within the group, we already offer training for the doctors because they are the core of the business. We are accredited to provide fellowship training which is a qualification in general practice work. The services and training we offer and provide to all groups – which is our main attraction. Now we are starting to divert the attention of the training into various other fields, not solely on the Doctors. We look at staff on the administration level, nurses and all different supporting services.

We’re in communications with different organisations and universities. Hopefully that should be coming alive in about 6-12 months.

“It is quite an exciting venture and I am blessed that I have a great team around me. Because of the great relationships, we operate as a family.”

When discussing the internal culture in Tristar Medical Group, Khaled praises the team, referring to them as a ‘big family’.

“In the Tristar group, we avoid the word corporate as it gives a wrong perception of us - as we are one big family. When some of our staff start, they begin within one sector, and then branch out into another in which they have achieved senior positions.

Simply because they have found something that they like and we support them and assist them in achieving their dreams.”

g Only as Successful as Your Team

Company: Kure Supplies and Kure Training Name: Dr. Khaled El-Sheikh Email: admin@kuresupplies.com.au; admin@kuremedicaltraining.com.au Address: Level 1, 87-89 Langtree Avenue, Mildura, Victoria 3500 Australia Telephone: +61 350 225 800

APAC / September 2017 11

CN170005

,

Achieving the Best Possible Outcomes V-Trust is a fully-accredited and qualified inspection services provider, registered in China, Hong Kong, India and Vietnam. As winner of the Most Trusted Inspections Company 2017 award, we invited them to provide a short profile of their company’s work.

Through V-Trust’s wide range of quality control services, we aim to allow overseas buyers to rest assured that the products they buy in Asia are of high quality and handled with care.

The key to providing top notch services and achieving the best possible outcomes is ensuring that we have well-trained staff, willing to go the extra mile for our customers. The company’s account managers must be both attentive and reachable 24/7; technical managers need to be very experienced in their specialist area; inspectors need to be detail oriented and reliable. Only through the strong teamwork of diligent team members can we provide the highest possible level of service.

To aid in the development of such a hardworking team, it’s important that we foster healthy relationships and build a positive morale. Even though the team here is spread out throughout China, India and Vietnam, we always find ways to build strong connections between the staff in these locations. Not only does each area have team building

12 APAC / September 2017

activities, but the entire company gathers for a retreat each year.

Everyone is always willing to work together and help each other, due to the close bonds formed during these company events.

For each individual QC service provided, we hope to lighten the burden of the buyer we serve.

Through every factory visit, we hope to give a better perspective of the quality of goods produced and push manufacturers to both further improve their operations and meet higher standards. In this way, we can have a positive impact, both globally and domestically.

As there are many inspection service providers, buyers often struggle to know which one to turn to for QC cooperation. Thus, we have devised a list of criteria one should consider when looking for the right inspection company: full-time inspectors used; fully-qualified and accredited; legally valid reports and an open-door policy. Once the field is limited to companies who meet these criteria, it’s clear that V-Trust is has the best customer service, while maintaining competitive prices.

The manufacturing industry in Asia is constantly expanding, so as a quality control company, we must expand with it. While China remains the largest manufacturing country in the world, other Asian countries are emerging with promising capabilities in this regard.

Thus, we have broadened the company’s inspection network to include two major developing markets - India and Vietnam.

We find that being here, in the middle of the manufacturing circle, provides us with a fantastic opportunity. While buyers are sleeping soundly in their home countries, we have our entire team here to support the inspectors, as they carry out this important work. In this way, we can truly help our buyers sleep better!

g Achieving the Best Possible Outcomes

Company: V-Trust Inspection Service Co., Ltd. Name: Grace Wong Email: grace.wong@v-trust.com; stephen@v-trust.com Web Address: www.v-trust.com Address: 1107-1109 West Tower, Poly World Trade Centre, 1000 Xingang Road E., Guangzhou, 510335, China Telephone: +86 20 89089938

APAC / September 2017 13

AE170100

,

Women’s Wellbeing and Empowerment Blacktown Women’s and Girls Health Centre (BWGHC), is committed to providing a professional, affordable and holistic gender informed service. The firm was thrilled to receive the Best Women-Focussed Healthcare Centre - New South Wales accolade, as part of the APAC Australian Enterprise Awards. To mark this success, we spoke to Jhan Leach, the Executive Officer of Blacktown Women’s and Girls’ Health Centre and the North-Western Sydney Domestic Violence Court Advocacy Service, to learn more about enhancing the wellbeing and empowerment of women and girls today.

Blacktown Women’s and Girls Health Centre (BWGHC), is committed to providing a professional, affordable and holistic gender informed service, promoting the health, wellbeing and empowerment of women and girls, delivered in a caring, non-judgemental, respectful and safe environment. It is based in Blacktown, Greater Western Sydney, in the state of New South Wales, Australia.

Jhan Leach, the Executive Officer of Blacktown Women’s and Girls’ Health Centre and the North-Western Sydney Domestic Violence Court Advocacy Service explains more about the scope of the firm’s valuable work in supporting women and girls.

“We recognise that women’s health encompasses the physical, spiritual, environmental, emotional and social wellbeing of women and girls by advocating

14 APAC / September 2017

for and supporting women from a feminist perspective.

“BWGHC provides counselling and casework, remedial massage therapy, naturopathy a nutritionist at low or no cost.

Through established community partnerships, we provide a free early childhood clinic, women’s health clinics, legal support and support for women who are or have experienced domestic violence. We offer an active group programme facilitated by health care professionals and health educators, exercise and yoga groups and support groups for resilience building and domestic violence.

“We auspice the North-West Sydney Women’s Domestic Violence Court Advocacy Service (NWSWDVCAS) and (LCP SAM’s) programmes for Legal Aid NSW. We provide support for women experiencing domestic violence, assisting them through the local court system. At court,

we provide a safe, women-only space for women, who can be refereed to us for their health care, counselling support, information and crisis support service provision.”

On the achievement of the Best Women-Focussed Healthcare Centre - New South Wales accolade, as part of the APAC Australian Enterprise Awards, Jhan reveals what this award means to her and the team. She also adds her thoughts on the firm’s mission and the steps they take to achieve this.

“Blacktown Women’s and Girls’ Health Centre are very proud to have won this award, in recognition of the work we do to support women and girls in our community with a range of health and welfare services.

“I was awarded Blacktown Woman of the Year by the Premier of NSW, The Heart of the Community and nominated

g Women’s Wellbeing and Empowerment

Company: Blacktown Women’s and Girls’ Health Centre Name: Jhan Leach, Executive Officer Email: eo@womensandgirls.org.au info@womensandgirls.org.au Web Address: www.womensandgirls.org.au Address: 6 Prince Street, Blacktown NSW 2148, Australia Telephone: +61 2 9831 2070

Kerry Kent and Jhan Lee Photo credit - Isabella Lettini and Fairfax Media

APAC / September 2017 15

,

for the Pride of Australia Medal in 2016. I have worked for the past 27 years in Sydney with victims of domestic and family violence and disadvantaged communities.

With great pride and dedication, she leads our professional team creating a welcoming space at the centre, where women and girls, have their health and welfare needs met.

“We identify and focus on a range of health needs for women and girls in our community.

Working within the NSW Women’s Health Framework priorities to target those most at need. We strive to meet the health needs of ATSI and CALD women, girls and the broader community. Ensuring that the governance of BWGHC is of the highest standard and that the organisation delivers high quality health as well, as wellbeing services to target our priority groups are very important to us.”

Jhan is keen to tell us what differentiates the firm from their competitors, as well as the trends she is seeing in the industry currently.

“BWGHC and the NWSWDVCAS prioritise, vulnerable, marginalised and at-risk groups: women and girls who are financially disadvantaged, have experience of violence or trauma, are Aboriginal and/or Torres Strait Islander, women and girls with disabilities an those that are supporting parents and carers, are lesbian and same sex attracted, may be homeless or at risk of homelessness, are exoffenders and women and girls from culturally and linguistically diverse backgrounds, including those from emerging communities.

BWGHC places a strong focus on people, so in this vein you may wonder what the internal culture is like at this firm is like, for example what role does training play in ensuring that clients receive the best possible service? Jhan goes on to explain the firm’s approach to hiring new staff.

“Our staff receive regular training and development that enables us to continue to provide a professional and safe, women’s only space where health and welfare support can be provided by caring professionals in a welcoming manner.

“BWGHC’s reputation within the local community is excellent and as such, we encourage our staff to stretch and grow in their current roles by providing coaching, training and development, supervision and mentoring. So, they feel like we’re invested with them in they’re learning and growing within the organisation.”

In closing, Jhan underlines the firm’s future plans, as they carry on the excellent work of serving the local community.

“This year, BWGHC is acknowledging its 30th anniversary with an open day celebration and we will actively embrace the local community, by holding the event at our own centre. BWGHC seeks to find new ways to offer real and ongoing benefits to the community we serve, with the help of our funding bodies, NSW Health and Legal Aid NSW, community partners, generous sponsors and local supporters.”

“The Blacktown Local Government Area, will become home to over 250,000 new people by 2020, housed in 20 new suburbs. This influx of people will present new and important challenges to existing services, many of which are already at capacity.”

Women celebrating our Family Planning NSW clinics at Blacktown Women’s and Girls’ Health Centre.

16 APAC / September 2017

g Women’s Wellbeing and Empowerment

APAC / September 2017 17

1707AP02

,

Data Transforming Adelaide Adelaide is a city in Australia which is about to catapult itself into the future with its new transformational ten gigabit fibre-optic network. This will be the first network in Australia to interconnect to cloud-based data centres globally and enable data speeds which cannot be reached with normal internet services.

The City of Adelaide is the state capital of South Australia - the heart of the state’s civic, cultural and commercial life. Built on the traditional lands of Kaurna people with a rich Aboriginal and Colonial heritage, Adelaide is recognised as one of the world’s great boutique cities.

Renowned for its arts, festivals, music, sport, universities, Park Lands, enviable climate, fresh produce and retail and hospitality experiences, it is consistently rated as one of the world’s most liveable cities.

As a capital city council, the City of Adelaide plays a vital role in shaping the future of the state. It has an ambitious vision for the city, as set out in its 2016-2020 Strategic Plan, to be a welcoming and dynamic city full of rich and diverse experiences. Critical to achieving this vision is the delivery of a transformational ten gigabit fibre-optic network, that will deliver lightning fast data speeds to the heart of the city. In what will be an Australian-first, the network will ‘interconnect’ to cloud-based data centres across the globe, enabling synchronous data speeds that are virtually

unachievable with traditional internet services.

The network will ensure that businesses based in the city, as well as institutions, governments, researchers, creatives and entrepreneurs, can connect directly with each other and export their services around the world.

Once in place, nearly all industries will benefit from being able to share and access super-fast cloudbased data, including the finance and defence sectors, health and wellbeing, as well as innovative sectors such as robotics, artificial intelligence and 3D printing.

City of Adelaide staff are working to finalise the project of a supplier proposal to be presented to Elected Members of the Council for consideration in the coming months, following a positive Expression of Interest process earlier in the year. All going well, work on the new network will start at the end of 2017 and will be presented shortly into 2018.

The ten-gigabit network highlights the City’s innovative and creative mindset and showcases the Council’s ambition to become a true ‘Smart City’. Working within the technology industry, the council must employ techniques to stay ahead of emerging developments. It has a clear focus on creating an ecosystem of open and citizen-driven innovation, embedding 21st century digital technology into its core functions, services and infrastructure to improve the functionality and integration of the entire City and economy.

“A ten-gigabit fibre-optic and cloud based network is precisely the type of technology infrastructure that will position Adelaide as one of the world’s smartest cities,” says City of Adelaide Lord Mayor Martin Haese.

“This is fundamental architecture that is needed to future proof Adelaide in the digital age. It will open-up global opportunities for business growth, enable endless

18 APAC / September 2017

g Data Transforming Adelaide

opportunities for international project collaboration and transform how we learn across universities, medical precincts, research facilities and schools.

“Furthermore, the network will provide Adelaide with a unique and very powerful economically competitive advantage compared to other cities.”

Interconnected networks essentially provide direct and high-speed connectivity to global exchanges and cloud providers and services, avoiding the use of internet networks, and effectively providing synchronous (same speed up as down), secure, reliable data transfer. As a result, it will put

Adelaide firmly on the radar as a destination of choice for large, digital-reliant businesses and organisations in the health, finance, education, creative and defence sectors, helping to attract new businesses, creating more jobs and driving innovation and investment. In fact, some of the end users of this network will be in industries and jobs yet to be created.

“The majority of our work is dispersed inspection and nondestructive testing of assets, most of which is being digitised.

If we could tap into a ten-gigabit network, we could centrally locate qualified inspectors and engineers to make real-time decisions rather than having hundreds of field staff flying in and out of remote locations,” Ian said.

While plans for the network ramp up, the industry is already taking note. Ian Coker, Operations Manager of Bureau Veritas South Australia, a leading engineering, testing and inspection firm, sees huge opportunities to capitalise on high speed data infrastructure through real-time data streaming.

“This could be a real game changer for our industry and I imagine many others.”

Company: City of Adelaide Web Address: cityofadelaide.com.au/tengig

APAC / September 2017 19

HKB17013

,

The Stuff of Legend Legend Interiors is the leading interior fit-out specialist. Following their success in winning the Best for Turnkey Interior Construction Process Services, we interviewed the firm’s Founder and Managing Director, Mr Anthony Chan to discover more.

Legend Interiors is headquartered in Hong Kong and was established in 1988. Their clients comprise of the world’s most renowned brands.

Founder and Managing Director at Legend Interiors, Mr Anthony Chan provides a short introduction to the firm’s work and his reflections on winning the Best for Turnkey Interior Construction Process Services award.

“We provide turnkey services ranging from the initial feasibility studies, cost estimation, design to management, interior construction and maintenance.

Believing that a true measure of quality lies in the experiences evoked and longevity of the final masterpiece, our services are bespoke and tailored to each client – making one of the key measures of a project’s success the level of client satisfaction.”

Legend Interiors has a growing coterie of clients and their network of specialists have offices in Hong Kong, Singapore, Beijing, Shanghai, Shenzhen, Macau, Kuala Lumpur and Bangkok. With an international portfolio they are now servicing the global arena.

“It is an honour to receive the Best for Turnkey Interior Construction Process Services award, especially since we will soon be celebrating our 30th anniversary. This is a milestone and we are looking forward to the future.”

20 APAC / September 2017

Anthony then reveals the firm’s mission and what their trained team set out to do.

goods, indeed have identified Legend as the go-to name in terms of bespoke quality.

“Our overall mission is to continuously pioneer the significant improvements in the industry of interior fit-out – to be the visionary setting the benchmark in terms of quality, service through investment in our people, R&D to surprise and delight those we serve.

“Change agents are assigned to pre-empt any potential uncertainties. Being a sizeable company, it would be easy to solely rely on the regime of an effective and proven processdriven formula. At Legend, we prefer to place extra efforts into analysing each project and its variable factors. Every new project has its own unique set of challenges, so we make it a priority to highlight all potential scenarios and corresponding action plans, for each of our clients during the initial phases of a project. These variables are reviewed throughout the course of the project, mitigating any potential risks and ensuring that our clients’ concerns are nipped in the bud.

“From the onset of receiving the design concept and technical drawings, our trained teams of over 300 begin a welloiled process of setting the foundation right. They do this by understanding the design intent, budget constraints and keep in mind the overall experience of the spaces, with the goal of creating an undeniable masterpiece of professionalism and intricacy. With a wealth of experience in interior fit-out, our teams of designers, project managers, quantity surveyors, operations and on-the ground site managers each bring to the table years of experience within each specialised field.”

Anthony goes on to explain what differentiates the firm from their competitors and marks them out as the best possible option for clients.

“Exquisite workmanship that’s recognised by top brands marks us out. Quality is a key factor, identified by top luxury and international brands, as being our competitive advantage. Our clients having stringent quality standards, being purveyors of the world’s most desired luxury

“Thus, we arrive at a workable solution that’s economical and pleasantly surprising for the client, with a more positive outcome, as opposed to fighting fires. This is also possible through our network of partners and vendors, built on relationships and a common understanding that only comes from years of successful collaborations.”

Anthony adds that they speak the language of design, to create tangible masterpieces. They orchestrate interior experiences.

Having worked with renowned architects, designers, brand owners and international developers, they are cognizant of the impeccable design standards the physical spaces and

products must live up to. He then underlines the trends they are seeing in the wider industry today plus such key developments, specific to Hong Kong.

“The rise of the digital platform and online shopping experience has caused retail brand owners to reconsider the in-store experience. For our clients to excel in today’s market and to compete with the digital arena, quality needs to be translated to creating immersive experiences for the end customer. As interior fabricators, we build the framework with the ultimate experience in mind, our inside knowledge of the industry and being intuitive of trends. Working closely with our clients, we offer solutions to enhance the in-store experience so that each brand can captivate each visitor, providing a unique and tangible experience.

“Hong Kong has been the regional business hub for many international brands, design firms and partners. This provides us the opportunity to develop closer relationships with these brands and our clients.

Once a relationship has been established, our clients are then more confident to appoint us to oversee their regional projects as well. At the same time, we can provide a personal quality to our services, which oftentimes enables swifter decision making for our clients.”

The internal culture of the firm, its future and the role of the Hong Kong business market are the areas Anthony is eager to discuss next.

g The Stuff of Legend

Company: Legend Interiors Ltd Name: Ms. Dorothy Siu (HK Office) Ms. Chereen Tai (SG Office) Email: legend@legendinteriors.com legend@legendinteriors.sg Address: 5/F., Guardian House, 32 Oi Kwan Road Wanchai, Hong Kong Telephone: (852) 28329677 / (65) 68051800 Web Address: www.legendinteriors.com

APAC / September 2017 21

,

“We work in a collaborative culture, where although roles and processes are clearly defined, each team member has the initiative and is willing to step up and help where required.

Our employees have open communication channels and access to management, to obtain guidance and support where needed.

“In the future, we do forecast growth in the Asia Pacific Region as well as specifically in the South East Asian markets. We will be expanding our operations to service the growing demand and client base in both of those regions.

“Hong Kong continues to be a key driver for our growth, despite increased competition from new industry players and the market saturation of brands. To adapt to changing market conditions, we are continually investing in our people, whether we find ourselves in either boom or lull periods. This is to ensure that we continue to satisfy the requirements of our loyal clients, as well as to prepare the team for more demanding periods, where both service and quality should not be compromised.

“The brand equity and reputation that the team has built over the decades has maintained Legend’s advantage and resulted in good long-term relationships with our clients. Another factor to address involves our clients’ having more pressure to be increasingly budget efficient.

Hence besides our people, we have invested in technology, research and building up our partners to ensure our whole ecosystem works together to enable savings and value to be tangibly passed on to our clients.”

Anthony then impresses upon us how the firm stays ahead of emerging developments and the challenges they have had to overcome to be successful in the Asia-Pacific region.

“The growth of the mid-scale market whether in retail, hospitality or other commercial

22 APAC / September 2017

projects. We are constantly improving and working to deliver impeccable quality at a competitive price point.

“We have built up a close network of collaborators in the varying fields of design, construction, property development and consultants. By keeping a close relationship with these experts, we can prioritise our R&D efforts, to pre-empt the requests or requirements that our clients may have.

“A key challenge has been identifying, training and building up a strong team of partners, in lesser developed Asia Pacific regions, bringing them up to the standards demanded by clients. Having trained and built up a team of experts within Legend who share our core values, time and resources have been invested in training and equipping them with the knowledge to deal with specific local challenges.”

When undertaking a new project, Anthony tells us the steps the firm takes to ensure the clients receives the best possible outcome.

“The ultimate outcome would entail delivering a high-quality masterpiece, showcasing the intricacies of design intent, while keeping the costs low and delivering on time. Such an end-result does not happen only by excelling in the actual building process of the project but rather it begins much earlier on. Upon receiving the brief from the client, concept or technical drawings, our project, quantity surveying and operations teams evaluate them. They work out the highest quality, cost-effective configurations, materials sourced from our partners and the corresponding layout options.

“This is to mitigate any unexpected hidden costs, that could crop up from a lesser trained eye. Upon cross checking and comparisons of solutions using the expertise of our regional teams where relevant, the Legend team puts together a tender package for submission.

This takes into consideration the client’s budgetary requirements; optimal operation plans and the use of local resources where possible.

“To ensure the best quality-cost ratio, our key project managers can make recommendations on improvements or client savings to be made, by using different construction methods or materials. We believe in being transparent in our management of cost, so each line-item is clearly documented and specified.”

Upon the awarding of the project, the firm’s on-site managers are activated to inspect the site and to have a first-hand experience of the actual canvas. This helps them to understand the unique characteristics and to highlight potential challenges as well as corresponding solution strategies. Anthony concludes by sharing his thoughts on the final stages of design development, including the ongoing support they provide for them even after a project is signed off.

“Based on the site investigation and preliminary analysis, shop drawings, scaled models, material finishes and sample boards are provided to give accurate projections of the result.

Design development does not proceed to the next phase until our clients are satisfied and can see their vision coming to fruition.

Upon the client’s approval and final internal checks, the process of fabrication commences.

It is during this phase where extensive quality checkpoints must be achieved, before any approval is given to move forward.

“Once we are given the green light to proceed with a site takeover, the dedicated onsite project manager that had been overseeing the project since the beginning is assigned to oversee the team on overall construction management, logistics, interfacing with the client and the final buy off. This is pivotal to ensure that overall objectives are aligned and client’s requirements are always kept close at bay.

“Only upon completing all the checkpoints in each of the above phases, will we proceed to seek client sign off. As our priority is building long-term relationships with our valued clients, a handover does not conclude our service with them. By remaining available to our clients, we offer ongoing support and practical solutions wherever possible.

“Finally, it is also imperative to check in with them at various stages after project completion to understand how the boutique, store, residential development, hotel is doing to gather insights on how we can potentially add value in our next collaboration together – be it in the development of design details to overall experience of the spaces.”

g The Stuff of Legend

APAC / September 2017 23

1701AP06

,

Purity, Harmony & Tranquillity At Chanoyu Spa, they provide an intimate environment, where guests can relax and restore their sense of wellbeing. As the winner of the exclusive CEO of the Year – Australia, we interviewed the founder and CEO, Anne Nguyen to learn more about the firm and her role within it.

Chanoyu Spa’s mission is to help people to truly relax and take better care of themselves.

Their services are inspired by the art of the Japanese tea ceremony ritual, which involves being mindful, welcoming and respectful. These values have been carried into their practice at Chanoyu, where they honour their guests with nothing less than full attention, each time they visit.

Chanoyu Spa Customer Journey Standards of Excellence are as follows: • Hospitality - they pride ourselves on exceptional client care; • Consult / analysis information gathering to recommend treatment solutions and homecare advise, for optimum results; • Quality products - natural based ingredients, with cutting edge technology for result driven treatments and; • Exceptional treatments - customised, hands-on treatments, with both therapeutic and results driven effect.

Chanoyu is a Japanese word, meaning ‘traditional Japanese tea ceremony’. Founder and CEO, Anne Nguyen tells us what sets the firm apart and details the customer journey that can be enjoyed, when you enjoy one of their many treatments on offer.

24 APAC / September 2017

“Escape the hustle and bustle of the everyday life and be transferred to somewhere in Kyoto, Japan - where you will be relaxed in the traditional Japanese Ryokan room style, inspired

by Onsen -traditional spas hot spring. Based on the philosophy of Chanoyu – ‘purity, harmony and tranquillity’, you are entering this journey. You will leave feeling relaxed, refreshed and renewed.

“Your journey begins as you are greeted with our signature scent, then you will be invited to remove your shoes, before entering the treatment room and seated on the zabuton cushion on tatami mat floor. Drinking tea is a big part in Japanese culture. We serve finest quality Japanese green tea from Japan, as well as naturopathic herbal tea made locally. Over the years, we have been recommended by media and many, as one of the most traditional Japanese spas in Melbourne.”

Anne Nguyen is known to her clients in Chanoyu as, ‘magic hands’. In terms of her background, she graduated from the Elly Lukas Beauty Therapy College, Melbourne in 2006, obtaining international qualifications there. From a very young age, she had a passion for beauty which of course, is still with her today.

Anne then provides background to the firm, as well as her thoughts on beauty more generally.

“After graduating, I worked in the industry and then travelled to Japan and carried out extensive research into Japanese hot spring and spa culture, before establishing Chanoyu Spa in 2009.

“I have set and maintained the highest of industry standards, for my unique Japanese inspired business. Chanoyu has been awarded for Service Excellence and aims to introduce Melbournians and visitors to a ‘little taste of Japan’. Chanoyu offers an environment to both relax and escape from the everyday busyness of life and is distinctly different to the typical suburban beauty salon.

“I believe that true beauty resonates from within. I want to encourage and remind women to look after themselves, because to take care of anyone else, you must first take care of yourself. As a business owner, I passionately believe that women should make choices and decisions that will allow them the time, as well as the space to be rejuvenated and feel good.”

Anne holds the belief that women are the creators of their own futures. She believes that by making the time to take care of yourself, you will be able to play a bigger game, have stronger relationships and ultimately more success and confidence.

g Purity, Harmony & Tranquillity

Company: Chanoyu Spa Name: Anne Nguyen Email: info@chanoyuspa.com.au Web Address: chanoyuspa.com.au Address: 1st Floor, 94 Smith St, Collingwood, Victoria 3066 Telephone: +61 3 9653 9476

APAC / September 2017 25

,

Anne then tells us about the not-for-profit organisations that Chanoyu Spa supports.

“We love to give back and contribute to the local community. Since our beginnings, we’ve been actively involved and supportive of charity organisations, that support women. We have a long association with the Pink Ribbon Breakfast Event and are privileged to contribute funds for this life-changing research.

“We believe women are often too busy taking care of others to make time for themselves, so we encourage them to make time to nurture themselves, knowing that they will then have more energy to share with those they love.”

Treatments When it comes to Chanoyu Spa’s treatments, you are in expert hands. Their therapists are fully qualified and trained to the firm’s standard of service excellence and knowledge in skin science, Anne tells us.

Anne then details the facial and advanced anti-ageing therapies available at Chanoyu Spa. “All our facial treatments begin with a personalised evaluation of your specific skin conditions. We then recommend a treatment, designed to provide the very best result, based on your concerns and the skin analysis.

“We use a variety of facial massage techniques, including Japanese facial massage

inspired Kobido, a specialised facial rejuvenation massage technique that lifts facial contour and stimulates energy circulation.

At the completion of your spa treatment, you receive our tailored prescription for in-home care, so you can achieve the optimum benefits for your skin until we see you again.

“Advanced anti-ageing therapies include the Super Boost Facial Treatment, which is for 75 minutes and costs $299. This is a powerful facial treatment, that deeply improves the appearance and quality of the skin. The most intensive of all our treatments, it combines a peel, cosmeceutical booster concentrates and a highperformance mask to get right to the heart of the most stubborn age related skin concerns. These include hyperpigmentation, wrinkles as well as dull and devitalised skin. This treatment will be customised to your skin needs to ensure the best results for your skin.”

One of the body & massage therapies, is the ‘face & body sensation (75 min $199), Anne explains.

“With this, you can experience the perfect Chanoyu treatment duo, a sensational massage combined with an anti-ageing facial. Choose from our vitality massage to relieve stress and tension and ease aching muscles, or our relaxation massage to induce a deep level of relaxation and calm your mind. You will then be treated to a customised anti-ageing facial,

designed to smooth out wrinkles and restore youthful radiance.

“Another is the Purifying Back Treatment (60min $130). With this, you can de-stress your muscles and cleanse away impurities, with this purifying and relaxing back treatment. In essence, this treatment can be described as s luxurious ‘facial’ for your back!”

Hands and foot therapies at Chanoyu Spa include the AOX intense hand treatment, which runs for 30min and costs $55.

The anti-ageing peel has an anti-oxidising action, to improve the overall youthfulness of our hands. The skin is revitalised, renewed and looks younger, softer as well as being more luminous. Or perhaps you want to immerse yourself in the tradition of Japanese culture?

In closing, Anne reveals more about this aspect of the firm’s work and adds her thoughts on spa waxing therapy.

“Chanoyu retreat packages offer you the opportunity to complete your restorative treatment with a Japanese dining experience.

This is a treat designed for your ultimate relaxation and wellbeing.

Choose from a two-hour package or half day experience. Each package is designed with purity, harmony & tranquillity in mind.

We have partnered with one of Collingwood’s favourite Japanese eateries, Wabi Sabi Salon.

“So, allow us to maintain your waxing routine. All treatments are carried out hygienically, using disposable application tools and professional-grade wax, to ensure effective and thorough hair removal for a silky skin finish.

“All treatments are completed with aftercare soothing lotion, delivering anti-inflammatory and superior skin conditioning ingredients to the skin. Your treatment is completed with a relaxing head massage as our special gift to you. Our clients tell us this is the most relaxing waxing treatment they have ever had.”

26 APAC / September 2017

g Purity, Harmony & Tranquillity

APAC / September 2017 27

1702AP43

,

Local Knowledge; Global Power A joint venture company between Hitachi Systems, Ltd. and Sunway Technology Sdn Bhd, Hitachi Sunway Information Systems utilises the combined experience of these two industry giants, alongside the local knowledge of its staff, to provide clients with a truly unique range of services. We invited Cheah Kok Hoong to tell us more about the firm and the range of services it provides.

Founded in 2013, Hitachi Sunway is the leading onestop ICT solutions and services provider in ASEAN with a local presence in 16 locations across 9 countries; Malaysia, Singapore, Indonesia, Thailand, Vietnam, Myanmar, Cambodia, Laos, and the Philippines. Across these regions, the 1,000 firm’s clients are supported by a 300-strong workforce, all of whom are committed to providing the very highest standards of support and service, as Cheah discusses.

“At Hitachi Sunway, our mission is to deliver Japan quality services at local prices. The company is set up in a hub and spoke structure, whereby we employ staff with a strong

28 APAC / September 2017

understanding of the country business practices and culture in which we are based, ensuring that they are able to provide the best services for our customers.

“This local knowledge is central to setting us apart in such a fast paced market. Additionally, to survive in an industry that is constantly changing, we have to know and understand our customers, deliver what they want and help them succeed.

We believe in a customer-centric approach, which is guided by our company core values of harmony, excellence, and integrity. These practices are employed across every aspect of our business; when driving growth, making product choices, and integrating new processes and capabilities into existing operations.”

The breadth of Hitachi Sunway portfolio of offerings ranges from Enterprise Resource Planning (ERP), Product Lifecycle Management (PLM) to endto-end Systems Integration, IT Security, Data Centre solutions, Cloud solutions, IT Outsourcing and many more. Offering such a vast array of services presents a challenge, as the firm has to work hard to stay at the forefront of the latest industry developments, among which is the drive towards smart manufacturing, or Industry 4.0, as Cheah is keen to emphasise.

“Industry 4.0 is no longer a hype; it is a real concept which the industry must embrace.

Organizations are transforming digitally to stay relevant. Hitachi Sunway is strengthening our offerings (cloud computing, additive manufacturing, cyber security, mobility) by working closely with leading technology companies to enable organizations to transform digitally. We also ensure our engineers and consultants are upskilled to carry out their project delivery with confidence. If you look within the manufacturing industry, digitalisation is driving Industry 4.0. Hitachi Sunway work closely with leading technology companies to deliver “smart” factory enabled solutions such as cloud computing, additive manufacturing, cyber security, mobility, etc.”

“This helps us to achieve our mission and continue to offer our clients the very highest standards of support and service. Customers choose partners who best understand their changing needs and drive them to even greater achievements in the future.”

Ultimately, drawing on over 80 over years of combined industry-wide experience, deep technology expertise, award winning accolades and strong track records, Hitachi Sunway continues to enable its clients to achieve their business vision, as Cheah proudly concludes.

“Looking to the future, Hitachi Sunway Information Systems is keen to build upon its current achievements and drive even greater success for our clients.

Recently, we have announced our business territory expansion to Indochina, which is a continuation of our vision to build strength into the ASEAN region.

Indochina shows tremendous growth potential, with high GDP growth in Cambodia, Laos and Myanmar, mainly attributed to the improvements in political and economic stability and increasing openness for international trade. This creates the need for a strong IT infrastructure in the region. Additionally, these markets are also very receptive to new technology, and as such we are looking forward to taking advantage of the opportunities we will find there.”

g

Local Knowledge; Global Power

Email: contact@hitachi-sunway-is.com Company: Hitachi Sunway Information Systems Web Address: www.hitachi-sunway-is.com

APAC / September 2017 29

1701AP03

,

Brand Enhancement Through Innovative Dispensing Afa Dispensing (Afa) is a world leader in technologically advanced liquid dispensing systems. We profile the firm as we look to find out more about its success and services.

Incorporated in 1965, and headquartered in the Netherlands, Afa is a leading developer and global supplier of technology-rich, liquid dispensing products. The company is also the preferred supplier of many well-renowned, high-profile brands in a variety of services, including home and garden care, food, beverage and other packaged goods.

Starting out as a custom injection-molder, the firm started to produce its own products and became the first company to offer the trigger sprayer in Europe.

Since then, Afa has continued to place a focus on developing proprietary technologies which enable it to offer unique, liquid dispensing products to the global markets.

Regarding its latest project, the company’s propellant-free bottle and spray platform, Flair and Flairosol, is the most advanced and wide range alternative to aerosol and pressurized packages. The industry is ever evolving and dispensing packages are becoming more and more common, and therefore, branded products are coming under increased competition from private labels.

30 APAC / September 2017

The firm provides this solution by applying its proprietary technologies as a platform for developing news ways to dispense all types of products, including liquids, beverages and even soft food products.

Clients are often satisfied by not only the product but also the service they receive from Afa. Customers are offered a comprehensive solution, combining the service of Afa’s renowned Liquid Dispensing R&D Center, and its massproduction capabilities, plus its customer care on three continents, which create an enlightening, creative and satisfying experience from the moment the customer is first engaged with the company.

Possessing an ability to offer dispensing solutions which enrich its customers’ brands, is a function of Afa’s innovation philosophy, where it focuses on separating the liquid from its propellant, resulting in the product achieving control over the liquid flow and its dispensing.

As such, all of the company’s products are based on its proprietary bottle and dispenser platforms, which give the product designer great flexibility in terms of controlling the liquid and

determining its intensity, as well as the timing and location of its interaction with the propellant medium.

Subsequently, the products that use Afa’s dispensing packages provide greater value to the consumer, resulting in a longer shelf life and a dip free experience. The innovation of Afa in regard to these products is something mirrored throughout all the company’s techniques in ensuring it delivers the best possible products and service to clients.

Overall, it is clear why Afa is one of the leaders in the market, providing excellent products, services and satisfaction to clients and customers alike.

In an ever evolving industry, it can be hard for companies to stay ahead of developments, but Afa and its vast array of experienced and knowledgeable employees all contribute to the firm’s overwhelming success.

Innovation and ambition are clear reasons why Afa Dispensing is so successful.

g

Brand Enhancement Through Innovative Dispensing

Company: AFA Dispensing Contact: Jasmine Ma Email: jma@afadispensinggroup.com Address: 3F, Bld 3C, No 333, Guiping Street, Xuhui District, Shanghai, 200233, China Phone: 008618616878307 Website: www.afadispensinggroup.com

APAC / September 2017 31

A nsiderac Subscribe to APAC magazine

Subscribe here www.apacinsider.com/subscribe