RE-SKILL FOR THE FUTURE of work that’s happening now There’s another big problem that you’ll see occurring right across the front-to-back offices of your organisation; people performing soul-destroying navigation between functions, systems and processes as ‘human middleware’. This is the silent killer of performance, responsibility and effectiveness. You’ll also see people performing activities ill-suited to their innate abilities too - those that are highly stressful, where slow performance or errors are harmful and costly, or activities that require high levels of concentration and repeatability that are almost impossible to perform consistently well, securely and compliantly.
3RD QUARTER 2020
A better way of working
SYNAPSE
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Intelligent automation that runs a smart, digital workforce that’s ready to be easily trained and put to work by people – while freeing them too – is a better way to manage process-driven activities. We mean people freed to employ their innate skills to manage higher value, more strategic activities. We’re talking about analysing and interpreting data that digital workers can’t understand, making critical judgements, applying this business intelligence to continually optimise or reinvent processes – meaning your people are spending more time with customers, improving their experiences, thinking, problem solving, innovating. Just like the robotics revolution in manufacturing in the 20th century, the same intelligent automation revolution is occurring across white-collar jobs. It will change every aspect of the way work is performed across the enterprise - and it’s all good news. Intelligent automation is being used by the world’s largest organisations that are generating hundreds of thousands of truly transformative use cases. We’re not only talking about generating hundreds of millions of savings and huge operational efficiencies, but people improving business performance, delivering more strategic value generating roles, saving and re-utilising vast amounts of time. We’re seeing people with the capability to transform service delivery and quality, faster expansion of new services, effortless coping with COVID-19 lock-down - even via remote working, and most of all – speed and scalability.
knowledge workers fear losing their job to automation in the next 3 years
New working skills
Our global survey also reveals a need for re-skilling and training, with over three quarters surveyed indicating that data analysis and data science are skills which they are constantly sourcing. We’ll see more value placed on re-skilling programmes and digital literacy education across wider society. Robust measures must be taken to develop talent from within, or your businesses will continue to struggle to attract the best staff. You’ll need to action this fast, as according to the World Economic Forum, retraining people in intelligent automation technologies, developing new human-machine roles and restructuring related work processes, may require three months per staff member over the next four years.
How 123 RPA GO, develops intelligent automation skills for free
We’re playing our part in helping you and your people prepare for the future of work and learn exciting skills that will bring a key differentiator to career paths and professional experience. Our platform is designed for professionals to automate processes with a no-code approach. We offer different e-learning paths from beginner to advanced, with our free course that explains how to automate processes in 3 simple steps.
Automation anxiety – the reality
However, there remains an increasingly outmoded view about automation equalling jobs losses. This whole debate is wrongly informed by the idea that there’s a finite set of tasks and, once these things have gone, there’s nothing left for people to do. In fact, automation expands the economy, expands the number of things that are out there to do. While some jobs could fall to automation, especially those that never suited people, WEF predict that 133 million new jobs could be created as a direct result of the same Industry 4.0 innovations – a global net gain of 58 million. In fact, our global survey indicates that only 33%
Learn more here: https://www.blueprism.com/customers/ develop-your-rpa-skills-for-free/ Blue Prism will be exhibiting at AI Expo Africa 2020, visit their booth to learn more about their solutions. ai
