AIP July 2015 eNewsletter

AIP NEWSLETTER JULY 2015

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NEW DIPLOMA STUDENT WELCOMED

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Norwind Khor MAIP Process Engineer Sealed Air Corp

he AIP would like to take this opportunity to welcome Norwind Khor MAIP, Process Engineer Sealed Air Corp to the Institute. Norwind’s responsibilities include supporting development of new products and maximising performance and efficiency while reducing the amount of raw material and energy needed to get precious assets in the manufacturing areas. She has been with the industry for 6 years and her expertise is in manufacturing processes (bag making, printing and extrusion). Norwind has enrolled in the Diploma in Packaging Technology course as she wants to develop her knowledge in all aspects of packaging including materials, function, processes and more. She is hoping to leave this course better prepared to implement functional design elements and sustainability practices to her company’s packaging related operations. Please join the AIP in welcoming Norwind Khor and we look forward to seeing her graduate from the Diploma in Packaging Technology in the not-too-distant-future.

PRINT TECHNOLOGY COURSE WRAP-UP

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he AIP recently ran the Introduction to Print Technology half-day training course with attendees being able to walk away understanding print and press approval processes and what to expect from a printer. The AIP would like to acknowledge Andrew Readman for once again running this course.

NEW MEMBERS The AIP would like to welcome the following new Members...

STATE Bree Ford Hemant Khetwani Florencia Rovagna

Associate Associate Associate

VIC NSW NSW

AIP QLD MEMBERS HEAD TO WINSON GROUP

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he AIP would like to thank The Winson Group, which is the holding company of Signet and insignia, for running a site visit at their head office in Queensland. Attendees had the opportunity to see a number of manufacturing sites, including aerosol and label manufacturing, as well as warehouse operations within the Winson Group. The Winson Group should be proud of their site and their manufacturing facilities.

AIP National Office 34 Lawson Street Oxley QLD 4075 Australia  +61 7 3278 4490  +61 7 3009 9916  info@aipack.com.au  www.aipack.com.au

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FUNDAMENTALS OF PACKAGING TECHNOLOGY TEXTBOOK NOW AVAILABLE IN AUSTRALASIA THROUGH THE AIP

WHAT’S NEW IN THE FIFTH EDITION • Peer-reviewed and improved by nearly 100 subject matter experts in all areas of packaging to add to the previous work of Walter Soroka.

• New insights reflecting the contributions of numerous packaging veterans at the industry’s leading trade associations and consumer product companies.

• Two new chapters: packaging law and packaging and the environment.

• Completely rewritten, updated and newly illustrated chapter on fiberboard.

• Updated content in every chapter.

• New discussions on design, digital printing, smart packaging, bioplastics, supply chains and more.

• Expanded section on pharmaceutical packaging.

• A comprehensive chapter review questions answer key in the back of the book.

• References to websites for additional reading.

• New and revised illustrations, photography and tables to enhance understanding of packaging principles.

Over 748 pages, Fundamentals of Packaging Technology, Fifth Edition gives you the most authoritative, current and comprehensive information available on all the major areas of packaging! Clear and concise, with easyto-understand explanations from IoPP technical committee members and experts at the industry’s leading packaging associations.

TO ORDER YOUR COPY OF THE TEXTBOOK PLEASE CLICK ON THE LINK BELOW HTTP://AIPACK.COM.AU/EDUCATION/PACKAGING-TEXT-BOOKS/

AIP PARTNERS

Find out how your company can become a partner of the AIP by emailing info@aipack.com.au 2

AIP NEWSLETTER JULY 2015

POSITION VACANT

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live longer.

TECHNICAL PACKAGING ENGINEER

laxoSmithKline (GSK) is a global pharmaceutical and consumer healthcare company that sets international benchmarks for research and development and has a strong focus on developing its people. As one of Australia’s fastest growing consumer healthcare companies, GSK Consumer has many trusted, global brands including Panadol, Sensodyne and Nicabate. GSK’s mission is to improve the quality of human life by enabling people to do more, feel better and

At the Ermington manufacturing site we have produced Panadol for many years – one of the top 5 most trusted and one of the 50 most desirable brands in Australia. We’re very proud of our success and heritage.

A new opportunity has arisen for an experienced Packaging Engineer to join our Consumer Healthcare Supply Chain team at Ermington.

Reporting to the Change Lead, your key responsibilities will include: • Manage the full packaging Life Cycle and oversight for site compliance with all primary, secondary and tertiary packaging specifications, drawings and dielines.

• Gather data on packaging performance, analysing such and recommending next steps to improve packaging performance.

• Capture knowledge in specifications and technical reports.

• Manage site packaging technical transfers.

• Manage packaging elements of all packaging change on site.

• Support all new product development and pack changes by providing accurate artwork ready packaging specifications, drawings, dielines.

• Implement continuous improvement initiatives to drive best practice packaging and ensure packaging processes are optimised.

• Manage supplier relationships to maintain quality standards.

• Provide site input to pack design and lead SIA for packaging elements as part of NPI or Tech Transfer process.

• The SME for all Agile packing oversight and transactions.

• Approval of artwork in capacity of Packaging Engineer.

Knowledge and skills required: • Good understanding of packaging design and how packaging is formed and its relationship with the equipment it will be packed on.

• Demonstrated Pack Tech experience gained in either a pharmaceutical or FMCG environment.

• Understanding of GMP. • Experience with computerised artwork systems (Agile highly regarded).

• Ability to plan and prioritise work.

• Strong relationship building skills and aptitude for engaging at all levels.

• Outstanding communication skills both written and verbal.

• Collaborative and team focused approach.

If you want to work for a company with a true sense of purpose, find out what we have to offer.

To apply for this position, please submit your application via www.gsk.com.au/careers searching for Req ID WD30659.

AIP NEWSLETTER JULY 2015

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DON’T MISS OUT ON THE LATEST AIP ACTIVITIES FOR 2015 ALL MEMBERS ARE INVITED TO ATTEND ANY EVENTS ACROSS AUSTRALIA & NEW ZEALAND To register to attend any of the events simply email info@aipack.com.au or visit the events page on www.aipack.com.au

FOOD SAFETY-PACKAGING STANDARDS & REGULATIONS HALF-DAY TRAINING When: Where: Time: Presenter:

Wednesday the 22nd of July Oatlands Golf Course Club House 10.00 am

NSW * = 12.5 CPE's

AIP/SPE TECHNICAL DINNER When: Thursday 6th of August Where: Oatlands Golf Course Club House Speakers:

*=3 CPE's

Marlene Cronje-Vermeulen MAIP Packaging Technologist Diageo Australia Innovative Packaging Developments From Diageo Australia

Pierre Pienaar MSc, FAIP, CPP This Food Safety-Packaging Standards & Regulations half-day training course will help suppliers and packaging businesses as well as retailers become fully familiar with the requirements of the Standard.

VISY GLASS RECYCLING FACILITY SITE VISIT

NSW

Jackie Smiles MAIP Environment and Sustainability Manager Blackmores Ltd Presenting the new Blackmores Amber Bulk packs and describing the journey from concept through to commercialisation along with all the considerations and testing they carried out.

NSW

QLD

2015 Queensland When: Where: What: *=1 CPE

Wednesday the 29th of July Visy Industries, Laverton North This site visit will provide an overview of the glass recycling process including: view in-feed ​raw materials, binder glass recycling plant, finished goods and QC testing systems.

Visy are vertically integrated manufacturers. Visy Recycling processes include: • ~1M tonnes of Kerbside Recyclables p/annum • Victoria processes in excess of 200k tonnes.

• 70k tonnes of glass is refined at the Laverton site.

BUILDING the SUPPLY CHAIN BRAND • ADAPT • BALANCE • CONNECT

When: Where: What:

Thursday 20th & Friday 21st August Sofitel Hotel Brisbane More than 5000 delegates from across Australasia have attended the Queensland Supply Chain & Logistics Conference in its 16 year history. Will you be among the delegates in 2015?

www.qldscc.com AIP/SCLAA TECHNICAL LOUNGE When: Where: What: *=3 CPE's

Panel Includes:

VIC

Wednesday 5th of August Box Hill Golf Club The Technical Lounge will include a panel discussion on ‘Understanding the Packaging Supply Chain’. Topics to be discussed will include: Sustainable Packaging and the Supply Chain. Understanding how ShelfReady Packaging moves through a Supply Chain.

The importance of collaboration and integration of the packaging Supply Chain between brand owners, packaging manufacturers, suppliers and logistics providers.

Misbah Khan Dip.Pkg.Tech. MAIP Packaging Productivity Lead: Corrugate & Displays Asia Pacific Mondelēz International Craig Jackson Group General Manager Procurement & Supply Orora Limited

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AIP NEWSLETTER JULY 2015

TOOHEYS BREWERY SITE VISIT MEMBERS ONLY

When: Where: What: *=1 CPE

NSW

Thursday 17th of September Tooheys Brewery, Lidcombe All attendees will have the opportunity to hear from the Brewery Director about the processes and culture on-site as well as learn about the beer brewing process, the packaging of product and see first-hand the manufacturing process across the packaging hall and warehousing/dispatch hall. All attendees will be invited to finish the tour by enjoying some of the Tooheys product in the on-site Tap Room.

DON’T MISS OUT ON THE LATEST AIP ACTIVITIES FOR 2015 ALL MEMBERS ARE INVITED TO ATTEND ANY EVENTS ACROSS AUSTRALIA & NEW ZEALAND To register to attend any of the events simply email info@aipack.com.au or visit the events page on www.aipack.com.au

AIP/SCLAA ANNUAL CHARITY GOLF DAY

When: Where: What:

Friday the 30th of October Carbrook Golf Club This charity golf day has been running now for over twenty years and has seen thousands of dollars raised for many charities.

QLD

Proudly Supporting

FOODBANK CHRISTMAS HAMPER PACKING DAY

When: Where: What:

QLD

Friday the 4th of December Officers Mess, Victoria Barracks Members spend the day packing Foodbank Hampers to distribute to those in need at Christmas; many of whom are without employment, families with young children and living on the poverty line.

PACKAGING DURABILITY TESTING

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he Institute for Supply Chain and Logistics is reviewing industry capabilities in Packaged Goods Transport Durability Testing and they need your help to answer two questions...

Q1: How packaging manufacturers and suppliers currently test for shipping durability? Is this done off-shore or in local laboratories? What is a typical process and cost?

Q2: What is the demand from manufacturers, particularly food, advanced manufacturing and wholesale sectors for packaging product durability testing related to shipping of products? e.g.: Shock and vibration; dropping from up to 9 metres; temperature and humidity profiles; deceleration and pressure in transportation.

PLEASE EMAIL YOUR ANSWERS TO INFO@AIPACK.COM.AU

800 REASONS TO HELP

In the last five years the AIP, the APPMA, the SCLAA and the QSCLC, have packed 3200 hampers to the value of close to $400,000 for people in need and we have 800 reasons that we need your help again in 2015! Nominate your company, your social club or even your family and friends to help collect or purchase items, or even donate funds towards 800x items from Toothpaste, Toothbrushes, Shampoo, Soap, Deodorant, Tinned Food, Rice, Pasta, Razors to name a few.

Help us to make Christmas a brighter time for those in need.

IF YOU WOULD LIKE TO HELP WITH THE 2015 FOODBANK HAMPERS PLEASE EMAIL INFO@AIPACK.COM.AU TODAY! PROUDLY ORGANISED BY

AIP NEWSLETTER JULY 2015

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Packaging

Mission to teach g No sign of packaging: Shopkeeper in Accra’s Makola Market, Ghana

Pierre Pienaar has a mission: to share his packaging technology expertise with as many people around the world as possible

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ITH a three year term to champion packaging education in the countries that most sorely need it, Pierre Pienaar says he can already feel the clock ticking.

The director of Queensland-based PackTech Solutions and former AIP president has recently been voted into the role of vice president of the World Packaging Organisation, with responsibility for education globally.

He tells APP, “Three years is a short time when you look across the globe at what you would like to achieve. Like anyone coming into a role, I want to leave something behind, and the more knowledge I can share, the better.

“It is no use going into retirement with all that knowledge. I would like to pass it on and see the benefits; that excites me. It gives me a positive outlook to tackle the next country.

“I have a particular interest in ensuring that developing countries have the opportunity for better packaging education. The WPO can help them become more up-to-date with what is happening in the industry.

“We intend to implement direct formal education of folk in developing countries in the next five years.

Certainly in my term of three years I am

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ASIA PACIFIC PACKAGING

going to make sure that happens.

“I want to know that when my term comes to an end, I have made a difference. If I have taught one more person something they did not know before, then I will have made a difference.”

Pienaar has already run packaging technology courses in Malaysia, Indonesia, Nigeria and Singapore, and is in discussion to set up programmes in China and Central America.

Later this year, he will return to Nigeria for a follow-up course, travel to Vietnam to run a five-day programme, and will also visit Ghana for the first time to run a training course in packaging technology.

Thomas Schneider, president of the WPO, says arable land and growing populations in African countries makes them ideal future hubs for food production, with the potential to export worldwide – with the right packaging.

He says the first step towards building a foundation for a packaging boom in Africa is to educate people about its value in protecting food for better health and avoiding waste.

He told delegates at the recent AIP National Packaging Conference in Sydney, “Right now Africa’s population is somewhere just beyond 600 million people, and by 2050 the UN says it will be about 1.9 billion. That is a lot of people, who will require more food and more packaging.

“As these countries grow, the middle class will grow in leaps and bounds, lifting people out of poverty. That is where the packaging opportunity is:

May 2015

ASIA PACIFIC PACKAGING

THIS ARTICLE WAS REPRODUCED WITH PERMISSION FROM ASIA PACIFIC PACKAGING MAGAZINE ASIA PACIFIC PACKAGING

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AIP NEWSLETTER JULY 2015

in food, beverage and electronics.

This is why the WPO is so involved in packaging education in developing countries.

“It is just at the beginning stages, but we are seeing some positive things coming out of our programmes. In 2050 we will be seeing a much different Africa.”

The WPO has so far assisted in setting up institutes and professional societies in Ghana, Nigeria, Kenya and Tanzania.

Pienaar says in certain African countries nearly 60 per cent of food is sold in open markets; these people are subsistence-farming oriented but do not always know how to keep their produce fresh for longer periods.

He says, “Historically a farmer brings their product to market and, if they do not sell it today, they bring it back tomorrow. The problem then is that their tomatoes will not be in a fresh state tomorrow.

“There is a great desire amongst these people to learn more about protecting their produce. In Nigeria, we had around 35 people join our class for a week of training, and they have asked us to come back for a follow-up.”

Pienaar says running packaging training courses in Nigeria and in other developing countries has been rewarding, with students eager to grasp the concepts and improve their knowledge.

He says, “Certainly in Nigeria we were astounded at just how much information the students took in over five days. They are really eager to learn. asiapacificpackaging.net

Packaging

h global packaging In all of our courses in developing nations so far, the students have been open to discussing their problems.

They ask thoughtful questions and you quickly get caught up in lengthy discussions.

“One lady in Nigeria, for instance, was looking to improve the packaging for her cocoa beans, to keep them protected at the market and on the journey from the farm. Markets in Nigeria are open, so everything is in the sun. You may have a sheet of plastic over your goods but the sun is moving all the time so the produce is not always protected.

“This lady said she had an issue with perspiration, or sweating, inside the bags she was using to package her cocoa beans. In a first world country that is an easy problem to solve. For her, it was a major issue. She had probably been using that kind of bag since taking on the business from her mother – she did not know what other packaging was available. It was a matter of changing the structure of the bag, to allow airflow through the material. We put her in touch with a packaging supplier in Lagos; when I go back this year I will find out if they have solved her problem.

“At our course in Indonesia, a pharmaceutical company was looking to overcome a barrier issue with one of its products. Six weeks after discussing their issue in class I met up with them at Interpak – they were already well down the track of putting the measures in place. I am encouraged by what I am seeing coming out of the classes. It gives me excitement looking ahead for the next three years as to how we can effectively make a difference.”

He says hanging out with the locals is the best way to get to know their cultural quirks, the kinds of foods available, and to start helping to solve their packaging issues.

“You can only appreciate their needs once you have your feet on the ground, experiencing how they do things. The requirements of Africa, for instance, are different to Asia. The foods are different, so the type of packaging also

differs,” he says.

“Earlier this year in Indonesia I saw a lot of tropical fruit that I had never come across before – the physical structure of it was so different. Many of the Asian countries are also big in textiles and clothing, which needs its own packaging.

“Many companies in developing countries struggle on with their packaging; they read something on the internet, or learn from other companies, but to have a consultant on the ground with them, working through their issues in a problem-solving constructive way – they come away having learned something. That is meaningful. It is also important to have a follow-up visit, perhaps a year later, to ensure they are using what they learnt in the class.”

He hopes to host a training course in China this year, to look at how packaging can help to alleviate their food shortage issues, and is in discussion with Central American countries – Honduras, Mexico and Venezuela – to help lift their game in line with thriving neighbouring industries in Argentina and Brazil.

He will also travel to Vietnam in October on a fact-finding mission, to see what packaging is required there and to run a week-long course in packaging technology.

But it is not just developing countries that need attention; he says closer to home Australia may be about to experience a packaging skill shortage as experienced technologists head towards retirement.

He says, “There is a void at the moment of those to follow, between the ages of 20 and 35. We need to bring in people who are well-versed in the science, technology and engineering of packaging, through formal education and experience.

“There are lots of statistics out there, but roughly 30 per cent of food is wasted. It needs to be looked at in a more focused, constructive manner.”

Mondelēz has seen the coming gap, and says its goal is ‘to deliver the next generation of talent to Australia’ by

Packaging training in Indonesia in March earlier this year asiapacificpackaging.net

A woman manages her product at a market in Accra, Ghana sponsoring 15 students a year for the first three years of a new Master of Food and Packaging Innovation programme at the University of Melbourne.

Nicholas Georges, director of research, development and quality for premium chocolate and dairy with Mondelēz in the Asia Pacific, says, “Australia is at the doorstep of Asia and already exports a lot of commodities there, particularly food. China is not an emerging market, it has already has a middle class of 300 million people.

Food is probably at the top of the shopping list as people gain affluence.

“On the flipside, on trend from now to 2020 there is a decrease in jobs in the food manufacturing industry in Australia. For us, this does not compute.

We want to break this cycle.

“We want our graduates to come to us as food innovators – for which they will need more than the Bachelor degree. We need the best staff, the best minds.

“We have invited several industry bodies like the AIP to design an industry-wide curriculum. We want to impart the best of what the industry knows, including a practice period with one of our companies. We need to get the best brains into our industry to learn innovation within the context of food, and integrate that into every one of our companies.”

Pienaar says he is encouraged by the growing number of countries to join the WPO and benefit from the worldwide network of information and experience.

He says, “Something like 53 countries are now involved in the organisation. Croatia has just come on board. Every year one or two countries join, and they can only benefit from it.

“If I have a problem with a project, with the contacts I have made through the WPO there will be someone in the world who I can phone. Someone will have been through a similar scenario.

“At the WPO board meeting I met my counterpart from Austria, who is knowledgeable in certain polymers.

I explained my issue to him and by the time I left it was resolved; I knew which way to go, which I did not know when I left Australia. It is a big pool of knowledge.”

May 2015

ASIA PACIFIC PACKAGING

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THIS ARTICLE WAS REPRODUCED WITH PERMISSION FROM ASIA PACIFIC PACKAGING MAGAZINE ASIA PACIFIC PACKAGING

AIP NEWSLETTER JULY 2015

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education

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Masters of Food A new Masters course aims to furnish food and packaging professionals with the skills to create products that surprise and excite.

LAST MONTH SAW the launch of a new postgraduate degree specifically for the food and packaging industry, the new Masters of Food and Packaging Innovation program. The course was created in collaboration by The University of Melbourne, Mondelez International and the Australian Institute of Packaging (AIP).

The aim of the course is to foster creative innovation and entrepreneurial practices, and drive further engagement with Asia.

Offered over two full-time years (or four parttime), the program explores food science, entrepreneurship and innovation in product and packaging design at an advanced level. Students will learn food science fundamentals, analyse product and packaging design, project management and critical thinking skills and engage in a rigorous six-month industry internship.

demic questions. But we know the world has changed around us, and we need to change.”

Managing director of Mondelez International Australia and New Zealand, Amanda Banfield said it became clear to the company it needed to be doing even more to invest in building capability to sustain competitiveness for the long term. “Innovation, for us, is really one of the most important growth levers that we have,” she said. “We see [this degree] addressing a rather major skills-gap within the industry. It’s absolutely about finding a talent pipeline, and finding ways to stimulate innovation all the way through the supply chain.”

“Even more than most industries, this sector is driven by innovation. It requires creative thinkers who can take a critical view of processes and products.”

Besides gaining a broad understanding of the industry, graduates will also have specialised in a specific expert stream, either Packaging, Consumer Analytic or Creativity and Innovation.

The program is an unusual move for the University, as its inception was driven by Mondelez.

“This is a very different way for the University of Melbourne to approach a Master’s degree,” explained University of Melbourne vice-chancellor, Professor Glyn Davis. “We’re an academic institution that is used to framing things around aca-

At the launch, the Dean of the Faculty of Veterinary and Agricultural Sciences, Professor Ken Hinchcliff, said that the time is ripe to develop a deeper pool of expertise in the food and packaging industry.

“Fast moving foods, as we know, are a growing export industry, with the potential to grow further and faster as the middle class of Asia continues to grow in spending power.

“Even more than most industries, this sector is driven by innovation. It requires creative thinkers, who can take a critical view of processes and

From left: Professor Frank Dunshea, Amanda Banfield, Ken Hinchcliff and Professor Glyn Davis.

Amanda Banfield products, and use this to create new products that will surprise and excite consumers.”

Academic program coordinator, Professor Frank Dunshea, believes the program will not only provide a pool of excellent quality graduates to the industry, but will drive important research and development at the university. At present, there are around 30 students completing PhDs in food and agricultural areas, but there are none in the packaging field.

“We’re certainly hoping there will be students who flow through from the Masters into the PhD,” he said. “There’s a strong nexus between teaching and research. Obviously, if you’re an expert in an area, you can teach well in that area too.”

Dunshea believes the new Masters will help grow the Australian industry’s profile on the international stage. In concert with the Masters program, the University is involved in an ARC-funded Industrial Transformation Research Program with Mondelez, which includes a packaging program, in particular for product going into China.

“In some areas we’re at the forefront. I think we’ve got excellent raw products to develop and work with,” said Dunshea. “But, we do lack some of the creativity and the innovators, those people who come up with the ideas and take them through to a product. That’s where we and the industry see the real gap.”

Recent graduates of any Bachelor’s degree – including Science with a major of food science, biotechnology or chemistry, but also those with degrees in Business – are encouraged to apply, as are professionals already working in the industry.

The university has also made a number of $25,000 high-achiever bursaries available to allow students to commit wholly to the degree.

For her part, Banfield believes the degree will allow graduates to hit the ground running the minute they find a position.

“I’m very much looking forward to working with future graduates of this program,” she said.

The AIP will be coordinating the Food Packaging Materials and Processes subjects and the Food Packaging Design subjects for the Masters program.

June 2015 | Food&Drink business

THIS ARTICLE WAS REPRODUCED WITH PERMISSION FROM FOOD&DRINK MAGAZINE

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AIP NEWSLETTER JULY 2015

ARE YOU INTERESTED IN ATTAINING THE INTERNATIONALLY RECOGNISED AND HIGHLY-VALUED CERTIFIED PACKAGING PROFESSIONAL (CPP)® DESIGNATION?

ISN’T IT TIME THAT YOU JOINED RECOGNISED PACKAGING EXPERTS FROM AROUND THE WORLD WITH THE INDUSTRY’S LEADING PROFESSIONAL DESIGNATION? Attaining the CPP® designation is an excellent investment in your professional development and the credential defines the packaging professional and allows organisations to seek out and hire the right professional based on verified knowledge, skills and industry contributions. Using the CPP® program to assess and evaluate one’s professional competency validates you as internationally proficient as a packaging professional; a cut above your peers. The Certified Packaging Professional (CPP)® designation is a registered trademark of the Institute of Packaging Professionals (IoPP) and is now internationally recognised by both IoPP and AIP. WHO IS ELIGIBLE? Peer reviews of each individual in multiple dimensions: · Educational background. · Industry experience. · Professional accomplishments. · Specific and relevant training. · Practical experience. · Professional contributions.

WHAT ARE THE BENEFITS? · International and public recognition for the qualification. · CPP® post nominal that is globally recognised. · CPP® recognises the designation as a commitment to excellence in the packaging profession. · CPP® credential demonstrates that a packaging practitioner possesses packaging knowledge, experience and skills to the degree that they deserve recognition as a true packaging professional.

MAKE HISTORY BY BEING ONE OF THE FIRST CERTIFIED PACKAGING PROFESSIONALS (CPP)® IN AUSTRALASIA… TO FIND OUT MORE ABOUT THE CPP® PROGRAM, COSTS AND ELIGIBILITY CRITERIA PLEASE CONTACT THE AIP ON INFO@AIPACK.COM.AU OR PH: +61 7 3278 4490