TOSHIBA Journal # 19 EN

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WORLD

THE OF

AIRCONDITIONING

ISSUE 19

November 2020


OVERVIEW Editorial ....................................................................................................

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TOSHI BEAR .......................................................................................

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HAORI - new design home unit........................................................

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USX Edge Chiller ........................................................................

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VRF SMMSu outdoor units..............................................................

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TOSHIBA Lounge ................................................................................

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Welcome / Dates...........................................................................

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EDITORIAL Dear TOSHIBA partner, We certainly all agree on one thing: 2020 is a turbulent year all through! As soon as we have recovered from the first Covid-19 wave at the beginning of the year and were happy about the freedoms we have regained, another Covid-19 wave threatens to break in on us. We all know the past situation very well and the challenges that come with it. Looking back is important, but looking ahead is even more essential. I can assure you that we are prepared to face the challenges and that is why the focus of this new edition of the “World of

TOSHIBA” is clearly on the future. There is a lot to report, because there are not only some news in terms of personnel, but also in terms of product technology, our product portfolio is being expanded even further, above all with the new TOSHIBA chiller. With its unique functions and modular design, the Universal Smart X, as TOSHIBA calls its chiller, meets a wide variety of requirements. Due to the current situation, we have postponed our project for our own Air-Cond company building. However, „postponed is not canceled“, and thus our vision of our own Air-Cond

headquarters lives on and the planning continues. Nevertheless, we had to find a solution for the larger space requirement and so the „TOSHIBA Lounge“ was born, which can be found on the 4th floor of our company location. Our lounge now offers space for meetings and video conferences in a cozy atmosphere and the former meeting room on the 8th floor of our company location is now used entirely as office space. Perhaps you have also noticed our Facebook and Instagram channels, with which we went online this year.

Our social media activities primarily serve to draw attention to TOSHIBA’s product portfolio and to provide you with another tool for sales support. We look forward to your sharing and liking of the posts. And another advice from my side: Online presence and activities are immensely important in today‘s world. So please use the opportunity to exchange ideas with our marketing department and maybe improve your online presence with our support. We hope you enjoy reading the new edition. Stay healthy! Yours, Jürgen Unterrainer

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My entire team and I are convinced that the future looks bright, because every change always harbors opportunities.


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TOSHI BEAR TOSHI BEAR writes… We bears are used to eating a supply of fat in late summer and autumn in order to get through the winter safely. Similarly, successful companies create good reserves to get through unexpected crises. You should always have enough fuel in the tank of your vehicle that the way to the next gas station is secured, should the closest one be unexpectedly closed. These strong companies will arise even stronger from times of crisis and be even more successful afterwards. Despite all the force that hit our economy this year and the years of recovery of the economy that lie before us, the air conditioning industry will continue to have needs and has for a long time become a standard consumer good instead of a luxury good. Heat waves will continue to occur in the future. Plus above all, the heat pump market will continue to experience an unstoppable boom in the coming years. The switch to renewable energies and increasingly efficient units is demanded from us in the interests of climate protection, promoted by governments and is the only alternative in the heating sector. Right now in particular, it is important to be optimistic about the future. Much good news from TOSHIBA’s development department is proof of high and correct investments in the last

few years and months, which, thank god, no virus could stop. The positive outlook into the future is therefore not an optimism of purpose, but is based on an analytical consideration of facts and features of news that we as the TOSHIBA family can make our business successful with new units in the coming months and years. New developments, unique products and new production facilities are the guarantees for successful business for all of us, and bring the certainty that your strong partner is well prepared. Instead of being infected by a virus, let yourself be infected by our optimism and let‘s look into a „bearish“ future together. Your TOSHI-BEAR

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TOSHIBA‘s design unit HAORI is dressed in the finest tweed In spring 2021 it is happening: the line-up of home units will be expanded to include a designer high-wall device. It finds its place between the standard all-rounder SHORAI EDGE and the air filter alpha male DAISEIKAI. The name HAORI illustrates the elegant surface concept of the new designer indoor unit. In fact, the Japanese word describes a kimono style jacket. The black version, decorated with the family crest, is often used in Japan for official occasions. Let‘s see how that fits together!

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HAORI fills a gap SEIYA marks the low-cost entry-level range, SHORAI EDGE is the tried and tested “fits all” device and DAISEIKAI has long stood for the fusion of efficiency, comfort and design. At the beginning of 2019, SHORAI PREMIUM squeezed between the last two: not really a designer device, but a very successful bundle of upper-class features and efficiency values at a mid-range price. HAORI will carry on these virtues - poured into a material and design concept that is unique on the market. Three capacities are available: 2.5 kW, 3.5 kW, 4.5 kW. The indoor units are B-coded, i.e. for use on the newly developed HAORI single outdoor unit or in combination with other indoor units on a multi-outdoor unit.

Make your choice … Out-of-the-box you will receive two different textile covers enclosed, which are kept in subtle gray tones and should suit most tastes. Covers are optionally available in four additional colors: bluish-gray, petrol, taupe and dark brown. And finally, the third option offers ultimate freedom: You use the pattern, choose an individual cover material, turn on the sewing machine and off you go! Only a few specifications regarding material expansion and elasticity have to be taken into account. The use of the supplied or optional TOSHIBA covers offers an additional advantage: they have been tested for UV and chemical resistance, insensitivity to moisture, the number of possible washing cycles and much more.

Attractive – versatile – textile With its flanks gently curved towards the wall, HAORI’s appearance is almost inconspicuous: the timeless design with compact dimensions - just under one meter wide, 30 cm high and 21 cm deep - will last for a long time. Exclusive customers long for appealing devices. They not only value technical durability, but also that of design. HAORI lets you feel straight away: in this case something striking was produced not just at any price, to be replaced with the next trend. This does not have to be a contradiction to versatility. And this is exactly where the textile surface concept comes into play. A robust fabric covering seamlessly the entire front panel, the special velcro fastening concept provides several advantages: easy removal or replacement of the cover, absolutely wrinkle-free fit and maximum freedom in the choice of material. Anyone who wants to make an individually striking statement is served just as much as someone who wants to continue seamlessly the textile design of the couch or curtains.

Under the hood It hardly needs mentioning that TOSHIBA does not allow the inner values to lag behind the design when it comes to a completely new development: twin-rotary compressor, energy efficiency A+++ and ultra-silent outdoor units are the cornerstones here. A few features of SHORAI EDGE are simply so good that they have also been adopted for HAORI: for example the invisible cut-out openings for the wiring or the HADA Careflow function. With a special design of the louver flap and air outlet, it causes an indirectly directed air flow towards the ceiling (cooling) or downwards (heating), thus achieving a draft-free homogenization of the room temperature.

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Air filter systems? Two are better than one! Especially in times of omnipresent fear of viruses, the filters used in high-quality air conditioning units can make a major contribution to reassuring our customers. HAORI’s integrated air filter technology relies on the combination of two systems. The PLASMA IONIZER – known from SHORAI PREMIUM – acts as an ozone air purifier and neutralizes particles such as fine dust, pollen, mold spores and viruses in a size of less than 0.01 μm. The advantages of electric air filter technologies are undisputed and have been proven by many universities – even if reputable manufacturers such as TOSHIBA do not promise miracles about eliminating viruses and bacteria: the filter technology used in the HAORI makes a decisive contribution to keeping our indoor air healthy and free of harmful substances. An additional ULTRA PURE 2.5 filter neutralizes particles up to 2.5 μm in size and also has a deodorizing effect. ULTRA PURE is also used successfully in the SHORAI EDGE.

AIRCONDITIONING

Press or speak? When it comes to handling, HAORI is extremely versatile. First and foremost, of course, is the included infrared remote control. With its highquality design and the elegant black surface, it is a real flatterer. The backlit display and buttons with a comfortable pressure point make operation a pure pleasure. What we are particularly happy about: HAORI is the first TOSHIBA device that includes a WiFi adapter integrated as standard. It enables convenient operation via the very popular Home AC Control APP for iOS or Android. The interface also offers compatibility with the standard Google and Alexa voice control systems.

Pssst! The following applies to indoor and outdoor units in standard cooling or heating mode: HAORI is quiet! But it can be even quieter: with the QUIET function for the indoor unit and the SILENT function for the outdoor unit, the user decides at the push of a button where his priorities are: with optimal heating and cooling performance, or minimal noise. The fans are set to ultra-low-speed whispering mode, while the rotational frequency of the compressor is limited in the outdoor unit. We sum up: a design and material concept that is attractive and completely new, combined with the best technical values, priced just above the standard SHORAI EDGE model, ... We are thus predicting a rocket launch for HAORI!

By the way, there is speculation behind closed doors that the HAORI indoor unit with a valve kit can also be used in TOSHIBA‘s new VRF system by 2022 at the latest. It remains exciting!

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TOSHIBA USX EDGE Heatpump Chiller – A new dimension in cooling and heating generation TOSHIBA is breaking new ground and expanding its product portfolio with the USX Universal Smart X Edge heatpump chiller. As a result, in addition to the tried and tested direct evaporation systems, we will also offer solutions for water-based systems in the larger capacity range in the future. The technology of the USX is by no means new - the TOSHIBA heat pump has been used successfully in Japan since 1997 and is constantly being further developed. In the home of the USX,Tsuyama / Japan, the company holds the top position with a proud market share of 40%. Correspondingly, there are many reference projects in Asia - in the most varied areas of applications and performance levels, the enormous bandwidth of the system is evident. Plus, in some cases most difficult environmental conditions in terms of temperature and humidity require high performing units. In Q2 / 2021 the time has finally come - the universally applicable TOSHIBA heatpump chiller is coming to Europe. The latest generation with the low-GWP refrigerant R32 will be launched.

U for Universal The Universal in USX has truly earned its name. The heatpump chiller, as the name suggests, is not only an outstanding water chiller, but also a fully-featured airto-water heat pump. The performance data are also impressive: Thermal capacities from 100 kW to 25.6 MW can be covered - and all of this in a modular design, i.e. one module is seamlessly linked to the other. Extreme operating conditions are also no problem for the USX. Regardless of whether brine cooling at -15 °C outside temperature with -15 °C supply water temperature or comfort air-conditioning of office buildings at A + 43 / W + 6. In terms of heating, the heat pump impresses with its operational reliability, even in frosty outside temperatures of down to -25 °C. This enables year-round heating or cooling operation under the most adverse conditions. A change-over operation of heating and cooling is of course also possible and can save additional units and space. S for Smart Also, for the USX Edge, TOSHIBA relies on technology that has been tried and tested for decades, such as the twin-rotary compressor – and that fourfold. Industry-leading operational safety is guaranteed by the four independent cooling circuits. Another advantage of this arises in terms of maintenance - the entire system does not have to be taken out of service and a large part of the power is available during this time. The control of the defrosting process is also smart. Each circuit can be defrosted individually and „continuous heating“ can be used without additional buffer storage. One focus in the development of the USX Edge was the optimization of efficiency in part load operation. With the inverter-controlled twin-rotary compressor it is possible to control the system’s output up to 5%. For the smallest module size, this means a control range of 7.5 to 150 kW.

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AIRCONDITIONING

X for X form The revolutionary X-design enables the seamless installation of individual modules next to each other. By optimizing the air flow, the distance to walls and other objects can also be minimized. In this way, large thermal capacities can be achieved with the smallest footprint. One module has a footprint of just 3.3 x 1 m. The water connections, which are set back due to the striking edge design, also contribute to effective space management. The TOSHIBA USX Edge Heatpump Chiller is designed as a “plug & play” device. The inverter circulation pump is built into the compressor section to save space. A simple installation and commissioning complete this successful concept. A new dimension - also in the sales concept Conventional heat pump chillers often suffer from an oversupply of configuration options. In practice, this leads to complex and lengthy configuration and delivery processes. TOSHIBA‘s USX EDGE Heatpump Chiller is introducing a completely new concept to the market for the first time: Selected, standardized pre-configurations that meet the needs of customers enable permanent storage and the fastest delivery. Even with spare parts! All of this ex warehouse in Vienna - without restrictions such as company holidays in the high season. The unique product concept allows an existing heat pump chiller system to be exchanged - e.g. in the event of total failure - within a few working days - and all without an expensive rental refrigeration system. Of course, special designs with options and extensive accessories are also possible on request. TOSHIBA also serves this classic built-to-order concept with moderate delivery times. USX to take hold of In the English TOSHIBA facility, two complete USX installations are in operation for test and training purposes. Unfortunately, Covid-19 has forced us to postpone all plans for sales and technology-oriented partner trainings - but we are confident that we will be able to use this location with you as soon as possible in 2021. After all, a system in operation says more than a thousand words!

WELCOME We are pleased to introduce our new employee at AIR-COND. Daniel Pöltl will support our product management team from now on and is especially responsible for the product segment chiller.

Daniel Pöltl

30 years, from Graz Sales Engineer & Product Manager Chiller Phone: +43 316 8089-35 Mobile: +43 664 96 91 686 Email: daniel.poeltl@air-cond.com

Interests:

Climbing

Hiking

Tennis

Sailing

Building technology

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TOSHIBA‘s new VRF generation For almost 35 years, TOSHIBA’s VRF systems have stood for energy efficiency, reliability and versatility. The 10th generation is changing from E to U. It is expected in spring 2021 and is called SMMSu.

In 1986 TOSHIBA‘s VRF success story began with the Super Multi - even back then with capacity control via PMVs. The last development step was launched at the end of 2015, called SMMS-e, which is still technically valid up to this day. Successfully used in hundreds of projects, we see this as an excellent sign of the continuity of a development and as proof of the highest level of maturity at the time of market launch. The highly sensitive project business is not a playground for hasty reactions – we can completely rely on this with the new SMMSu system.

Three times U Universal – Unrivalled – Usability. All conceptual improvements to the previous system as well as the USPs are subsumed under these three keywords in the SMMSu: UNIVERSAL - space-saving design, high configuration flexibility UNRIVALLED - new triple rotary compressor, superefficient heat exchanger, high-static-pressure fan system, new cooling circuit USABILITY - user-friendly - versatile connection options, comprehensive service tools, simple sales & design tools. To list all implemented features would go beyond the scope of this framework - let‘s take a look at the most important ones. System and combinability SMMSu is available in single modules from 8 to 24 HP. That means 67 kW nominal cooling and 75 kW heating capacity with a footprint of just one square meter. In total, combined systems with up to 120 HP are possible; this corresponds to 336 kW cooling and 356 kW heating capacity output - and thus an exact doubling of the SMMS-e. For the first time, the individual modules can be freely combined with greater flexibility in the design. Both chassis sizes are completely new developments despite an increase in all performance and operational values, a reduction in the needed installation space and operating sound level was achieved. Simplified access to all components for maintenance work was also a top priority in the conception.

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Lots of new things with a proven core The new generation of products doesn‘t just come with new outdoor units. A new signal bus also requires an update of the indoor units. The new communication bus TU2C-link replaces the TCC-link. In practice, this doubles the bus speed and the maximum number of indoor units that can be connected: up to 128 are possible on one system. For the outdoor units, the number of controllable units increases from 16 to 28. Naturally, there are innovations and extensions to the portfolio of indoor units: 0.3 HP / 0.7 kW capacities with a smaller heat exchanger, an 11 kW high-wall unit, completely redesigned 1-way cassettes, an SSD super slim duct unit and DX kits with higher capacities.

What is good remains! On the other hand, essential concept components remain unchanged - namely wherever it serves operational safety or ensures maximum efficiency. This includes, for example, the use of twin-rotary compressors in conjunction with R410A. Even if some have wished to switch to a new refrigerant, we welcome TOSHIBA’s conservative approach - R410A ensures absolute reliability, combined with high energy efficiency and long-term material compatibility. Its disadvantages can easily be compensated for the VRF area by intelligent modifications of the refrigeration circuit, which in addition to a significant reduction in the amount of system refrigerant also bring other advantages such as a smaller cross-section of the liquid pipe.


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The heart: from twin to triple rotary SMMSu uses the type and number of compressors that enable the best performance with the respective power level: in the 8 to 14 HP modules a 77 cc twin rotary with A3 engine, the 22 to 24 HP modules contain two of them. In the intermediate stages from 16 to 20 hp, the completely newly developed and unique on the market triple rotary with 120 cc compression volume, driven by a K4 engine, is installed. In addition to maximum performance, the triple rotary concept with three rotating pistons arranged on top of one another ensures extremely smooth running with the lowest possible vibrations thanks to the 120° offset between the pistons.

The metabolism: the defrost The fact that VRF systems are also perfect for heating is now appreciated everywhere. This is of course linked to the formation of ice on the outdoor unit and thus the need for defrosting. Continuous heating was introduced with the predecessor SMMS-e - SMMSu goes one step further with its innovative concept: intelligent algorithms significantly extend the heating phases until the necessary defrosting - thus reducing the number of defrosting cycles and thus increasing comfort. Depending on the external conditions, operating times of up to five hours are possible between defrosts.

The lungs: heat exchanger & fan unit Regardless of whether in cooling or heating mode - the split heat exchangers of the SMMSu outdoor units benefit from the greatly enlarged surface area compared to the -e models. The variable heat exchanger can flexibly combine its segments. Depending on the load requirements in connection with the prevailing outside temperatures, it realizes the exact capacity required in five different interconnections. Cleverly combined. With the interaction of its components air flow guidance engine – propeller, the entirely newly developed fan system ensures optimal flow through the heat exchanger. The new propeller has the largest share in this: with a diameter of 580 mm, it realizes a volume flow of 17,500 m3/h and an external static pressure of 80 Pa. The maximization of the efficiency results from the increased space around the unit, from which air is sucked through the heat exchanger.

Service? Everything is easy! TOSHIBA has given a lot of thought to a further increase in service convenience: in principle, the proven Wave Tool and Dyna Doctor systems have been significantly developed further. The NFC-based wave tool received new features: GPS information about the installation location, monitoring of the compressor’s operating data, creating reports with integrated image, sound or video files are just a few of them. The popular Dyna Doctor diagnostic tool has also become even more user-friendly. An SD card-based link adapter enables the technician‘s laptop to be connected to any indoor device - in order to use the extensive analysis tools, the service technician no longer has to connect to the outdoor unit, which not only brings a great advantage in frosty winter temperatures on roofs that are difficult to access. Ultimately, of course, a comprehensive service friendliness also includes the arrangement of the components. All key components such as service valves, compressor, inverter box, fan and the entire heat exchanger can be accessed in a matter of minutes.

Even if many pessimists have predicted the collapse of the VRF systems several times: a high-quality concept like TOSHIBA’s SMMSu will always have its place in the market. Maximum energy efficiency with the smallest footprint, integration of direct evaporation, fresh air solutions, hot water preparation, integration of external heat exchangers. – All of this with the highest possible reliability and failure safety, as well as the lowest possible refrigerant quantities and piping cross-sections. Welcome SMMSu: We have big plans with you!

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TOSHIBA LOUNGE TOSHIBA Lounge – new space for the air conditioning business. Visit us!

New TOSHIBA Lounge – new enjoyment of work

At our headquarters in Graz-Seiersberg, we have been successfully handling business for Austria and Eastern Europe for 10 years now. Fortunately, thanks to the support of all our partners, our company, which was founded in 1977, has been able to grow steadily in recent years, both in terms of sales and manpower. Due to the increasing number of employees and the resulting lack of space, we have decided to adapt additional office space on the 4th floor and to set up a new conference room with a meeting lounge in line with our corporate identity. In the future, we will be able to welcome business partners to our headquarters in Graz-Seiersberg in a new meeting area including a showroom with a feel-good atmosphere on the 4th floor, where you can retreat undisturbed, develop ideas and experience products.

Space promotes innovation and creativity, increases productivity and team cohesion. The working environment in particular has an impact on our quality of life, health and performance. Meetings in a relaxed, undisturbed atmosphere with a view of the future and a sense of wellbeing like „at home“ were the guideline for converting the office space. The talking of „home“ is justified because, on the one hand, a very functional meeting room has been created, but on the other hand, it looks very homely. Digitization has for a long time reached all areas of life and enables agile networking and new forms of innovative teamwork in the professional world. Digital communication technologies facilitate the exchange within teams and ensure that everyone is always up to date. The new meeting room was also equipped with the latest technology so that digital conferences and meetings can also be held conveniently. We look forward to your visit and to welcoming you in our TOSHIBA Lounge, as well as to successful joint meetings. See you soon in Seiersberg or on your screen!

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AIRCONDITIONING

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WELCOME

Julia

20th August 2020 14.21 pm

3530 g

54 cm

Lots of love!

A BABY FILLS A PLACE IN YOUR HEART THAT YOU NEVER KNEW WAS EMPTY. CONGRATULATIONS AND WARMEST WISHES TO THE PARENTS CORNELIA & GERNOT ON THE BIRTH OF THEIR CUTE DAUGHTER JULIA. 

CREDITS

DATES

gettyimages.at TOSHIBA Carrier Corporation

24th Dec 2020

Company Holidays 24th Dec 2020 - 6th Jan 2021

25th Jan 2021

Inventory 25th Jan 2021 - 29th Jan 2021

IMPRINT

Haushamer Straße 2 A-8054 Graz-Seiersberg, Austria Tel.: +43 316 80 89 office@air-cond.com toshiba-aircondition.com

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Relaxed and healthy through the pre-Christmas period. Clean indoor air is much more than a luxury! Even if reputable manufacturers such as TOSHIBA do not promise miracles about the elimination of viruses and bacteria, the filter technologies used can make a decisive contribution to keeping our indoor air healthy and free from harmful substances.

Get through the cold season safely and stay healthy!


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