Alachua County, FL
Where Nature, Culture and Innovation Meet
2013 Annual Report
Board of County Commissioners County Commissioners from left to right: Robert “Hutch” Hutchinson Commissioner Lee Pinkoson Chair Susan Baird Vice Chair Mike Byerly Commissioner Charles “Chuck” Chestnut, IV Commissioner
Dave Wagner County Attorney
Betty Baker County Manager
Table of Contents In this report:
Departments:
02 03 04 05 06 08
10 12 14 16 18 20
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County Commissioners From the County Manager Mission, Vision and Values How to Stay Engaged Financial Information Your Property Taxes
www. alachuacounty.us
22 Growth Management Public Works 24 Environmental Protection Fire Rescue 26 General Governance Community Support Services Administrative Services Court Services Information & Telecommunication Services
From the County Manager Citizens, The County’s responsibility to the community is more than just financial management. The bottom line is the effective and efficient delivery of services. You, our citizens, are at the top of our organizational chart, and it is important that we track and report to you our accomplishments and address our challenges. I urge you to take time and read this document in its entirety. Alachua County is a place where nature, culture and innovation meet. It is a comfortable mix of tradition and innovation, nature and development, and small-town charm with big-city convenience. We have a strong commitment to our history and we are an arts and culture center. We are a county of distinctive neighborhoods, natural beauty and highly-recognized educational institutions. We are committed to meeting the needs of our present community without compromising the ability of future generations to meet their needs. We consistently demonstrate our commitment to protecting our water and our environment while supporting smart growth and business development. We continue to work under the fiscal constraints of a slowly recovering economy. Despite these challenges, the County Commission and I remain dedicated to improving our quality of life and our employees remain committed to providing top quality service. 2013 accomplishments include: • A county-wide recycling rate of 55% was number one in the State for the third consecutive year. • Fleet Management and Waste Management staff adjusted driving speeds on our tractor trailers for a fuel savings of over $18,000 the first year. • Fire Rescue units responded to 36,087 calls, an increase of 4.6% from FY12. • Animal Services handled 9,530 requests for service • The Crisis Center answered 45,212 phone calls, and provided 3,625 hours of face-to-face crisis intervention and counseling. • Veterans Services handled 12,229 phone calls, met with 1,387 clients and received 1,018 hours in volunteer services. • Victim Services and Rape Crisis Center provided services to 5,875 victims of violent crime. • Economic Development efforts helped recruit healthcare, marketing, biopharmaceutical, clean technology, and software development companies to Alachua County • Court Services Community Services program Work Crews completed over 51,515 hours of work within the community, with an estimated dollar value of $515,155 • Environmental Protection launched a new five-year agreement to provide Environmental Services to the Gainesville Clean Water Partnership, and conducted 816 routine inspections of regulated hazardous materials businesses and collected water monitoring data at 444 locations the first year. • Household Hazardous Waste Office collected 1,376,859 pounds of hazardous waste and provided 177,687 pounds of reuse products to the community We are proud of our accomplishments but also very aware of the enormous challenges we still face. To name a few: our roads are in serious decline, many of our buildings have reached the end of their life cycle, and the Constitutional Officers and Board of County Commission Administrative Offices have growing space needs. 2013 has been challenging, and while we hope for an improving economy, most forecasts indicate the recovery will continue to be slow. Competing needs dictate that strategic planning, priority based budgeting, and critical thinking will be imperative. As we move forward, citizen involvement, insight and participation in governance is critical. I am honored to have served the Commission, County staff and above all, our citizens, during this reporting period and look forward to another productive year.
Sincerely, Betty M. Baker County Manager
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Mission Vision and Values Mission It is the mission of Alachua County government to provide responsive, quality service to our citizens and to assure the sustainability of our County and its communities by balancing the concerns for economy, environment and social well being within all of our programs.
Vision Alachua County government is a valuedriven organization dedicated to responsive, respectful and courteous customer service. Alachua County is viewed as an innovative and progressive leader in the provision of effective and efficient County services, recognizing the needs of its diverse community. The County provides an environment that encourages mutual respect, open communication and sharing of ideas in the decision making process. This process includes partnerships with public and private organizations, neighborhoods and employees of Alachua County. Alachua County government works with the community to effectively plan for growth, with the goal being to balance environmental, social and community development needs.
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Values Integrity We adhere to standards of ethical conduct. Honesty We are truthful, fair and open with our fellow employees and the people we serve. Respect We are responsive, compassionate and courteous in all our interactions. Diversity We embrace the value and power of diversity in our community. Innovation We are committed to the consideration and implementation of new ideas. Accountability We are accountable for our behavior and the quality of work performed individually and in teams. Communication We encourage open communication and the sharing of ideas to enhance the decisionmaking process.
5 ways to Stay Engaged
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Contact Commissioners
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Social Media
Call the County Commission: 352-264-6900 Email the entire Commission Email individual Commissioners: Chair Lee Pinkoson Vice-Commissioner Susan Baird Commissioner Mike Byerly Commissioner Robert “Hutch” Hutchinson Commissioner Charles “Chuck” Chestnut, IV
To subscribe County’s Social Media, visit followings: • Facebook • Twitter • YouTube
Attend County Commission meetings. Check the meetings schedule
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Community 12
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Website/Video on Demand
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Subscribe to December 14, 2012 Click to Subscribe Contents New Health Clinic Alachua County Talks Trashformations Winners Legislative Program Invitation to Negotiate West Nile Virus Holiday Schedules Commission Higlights
Community Update is published by Acting Alachua County Manager Rick Drummon d’s Communications Office
County Commission meetings are broadcast live on Cox Cable Channel 12. The meetings are rebroadcast multiple times to accommodate the various schedules of citizens. Community 12 also airs original County programming, the Carousel Bulletin Board Special Features and more. Check Community 12 schedule
A Report on the
Activities of Alachua
County Governme
Page 2 3 3 4 4 5 6 7
Archer Braid Trail
nt
Alignment
In their meeting on the evening County Commission of December 11, 2012, the revisited the location their September of the Archer Braid Alachua 2012 decision. Trail and reversed The trail will now Street and SW be located along 46th Blvd., which SW 91st are County Roads. County right-of-way for the use of $750,000 will be used for the project. This change will in federal funds allow provide for safe to be used towards passage of cyclists, pedestrians, strollers, the project. It will transportation. and other forms of Click to watch the Public Hearing (scroll and click item 21) For more information, contact Alachua Manager, Jeff Hays County Transportatio at 352-374-5249 n Planning , or jhays@alachu acounty.us.
Mark Sexton Communications Coordinator Bret Bostock Community Update and Graphic DesignerEditor Takumi Sullivan Graphic Designer Alan Yeatter Video Production Coordinator
Alachua County Board County Commissionersof
Robert “Hutch” Hutchinson, Charles Chestnut IV, Mike S. Byerly (Chair), Lee Pinkoson (Vice Chair), Susan Baird
Alachua County’s regularly broadcast public meetings, original programming including the award-winning Alachua County Talks, special programs, and public services announcements are available at the click of a mouse on the Video on Demand webpage
Subscribe to our Media Releases and County Update Newsletter by clicking here.
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Financial Information FY 2013 Actual Revenues - All Funds $255,274,844 Permits, Fees & Special Assessments $11,081,123 - 4%
Miscellaneous Revenue $7,391,633 - 3% Fines and Forfeitures $789,462 - <1%
Transfer in From Other Funds $28,576,074 - 11% Intergovernmental Revenue $29,279,718 - 11% Other Taxes $22,539,192 - 9%
Ad Valorem Taxes $111,989,463 - 42%
Charges for Services $51,914,673 - 20%
FY 2013 Actual Expenditures - All Funds - $295,765,755 Internal Service Programs $28,879,775 - 10% Debt Service $12,722,979 - 4%
Capital Projects $16,435,431 - 6% Non-Departmental $1,132,234 - <1%
Interfund Transfers, $28,617,423 - 10%
Sheriff, Constitutional Officers, and Judicial Officers $80,859,695 - 28% • Sheriff: $67,717,576 - 23% • Tax Collector: $3,661,480 - 1% • Property Appraiser: $3,939,095 - 1% • Judicial: $1,826,306 - 1% • Clerk of Court: $ 1,855,176 - 1% •Supervisor of Elections: $1,860,062 - 1%
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Board of County Commissioners $122,575,721 - 42% • Public Works, $31,600,092 - 11% • Fire Rescue, $23,705,516, 8% • Community Support Services, $27,038,084 - 9% • Administrative Services, $12,900,414 - 4% • Court Services, $8,077,058 - 3% • General Government, $6,367,017 - 2% • Growth Management , $4,843,520 - 2% • Information Services, $4,274,268 - 2% • Environmental Protection, $3,769,752 - 1%
FY 2013 Actual Revenues - General Fund $117,240,881
Charges for Services $11,323,504 - 10%
Miscellaneous Revenue $2,403,566 - 2%
Intergovernmental Revenue $4,874,951 - 4%
Fines and Forfeitures $14,053 - <1% Permits, Fees & Special Assessments $235,709- <1%
Other Sources $5,249,737 - 5%
Ad Valorem Taxes $92,969,245 - 79%
FY 2013 Actual Expenditures - General Fund $116,916,341 Community Redevelopment Areas $4,076,857, 3%
Countywide Utilities $3,047,537 - 3%
Countywide Capital Projects $3,981,153 - 2% Sheriff, Constitutional Officers, and Judicial Officers $59,204,194 - 50% Board of County Commissioners $45,694,835 - 37%
• Sheriff: $46,797,321 - 40% • Tax Collector: $3,661,480 - 3% • Property Appraiser: $3,939,095 – 3% • Judicial: $434,040 - <1% • Clerk of Courts – Finance: $2,786,118 - 2% • Supervisor of Elections: $1,586,140 – 2%
Mandated Programs $4,222,820 - 4%
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Your Property Taxes This is a representation of how each property tax dollar is divided for property owners in the unincorporated area. All Alachua County property owners pay only 16.77¢ per property tax dollar for countywide programs provided by the County Commission. Property owners in the unincorporated area pay a Municipal Services Taxing Unit (MSTU) of only 8.16¢ per property tax dollar for municipal services provided by the County Commission. Property owners living within municipalities pay their city’s property tax instead of the MSTU. 17.94¢ to the Sheriff, & Other Constitutional & Judicial Offices
16.77¢ to County Commission Programs
1.56¢ to cities for Community Redevelopment
1.56¢ to Reserves
1.17¢ to Capital Projects
39¢ to the County General Fund
16.77¢ to County Commission Programs This is to fund programs and services provided by County Departments including Public Works, Fire Rescue, Court Services, Community Support Services, Administrative Services, General Governance, Growth Management, Information & Telecom Services, and Environmental Protection.
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6¢ to Libraries
1¢ to Water Management District
5.78¢ to County Commission Provided Fire Services This is a Municipal Services Taxing Unit (MSTU) paid by property owners in the unincorporated area for fire services. Property owners in the cities of Archer, Hawthorne, and Waldo also pay this MSTU as they have opted into an agreement for the County to provide their fire services.
7.99¢ to the Sheriff
5.78¢ to County Commission Provided Fire Services
2.38¢ to County Commission Provided Municipal Services
0.51¢ to Reserves
0.34¢ to Capital Projects
37¢ to the School Board
17¢ to the MSTUs
2.38¢ to County Commission Provided Municipal Services This is a Municipal Services Taxing Unit (MSTU) paid by property owners in the unincorporated area for County provided municipal services such as codes enforcement, planning, and environmental protection.
www. alachuacounty.us
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PUBLIC WORKS MISSION STATEMENT: To provide stewardship of assigned County-owned infrastructure and equipment and work with the community to support growth that balances environmental, social and community development needs.
OVERVIEW The Alachua County Public Works Department maintains the County’s 916 miles of roads and rights-of-way, manages the County’s fleet of approximately 830 vehicles and pieces of equipment, reviews the engineering-related components of new development in support of the County’s growth management activities, provides waste management and recycling services, provides animal control and sheltering services, and plans, builds and maintains the County’s 25 parks, recreational facilities and the fairgrounds. Waste Management
Engineering and Operations
• Attained a county-wide traditional recycling rate of 55%, making Alachua County #1 in the State of Florida for the third consecutive year. • Fleet Management and Waste Management staffs adjusted driving speeds on our tractor trailers for a fuel savings of over $18,000. • Recyclables are being hauled by our collection center drivers for better customer service and increased cost savings through operational efficiencies • Curbside recycling expanded to include aseptic ( nonfood contaminated) and gable-top food and beverage cartons, and paperback books. Residents maintained an overall recycling rate of 41% including yard trash.
• • • • •
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Miles of unpaved roads surface treated – 4.97 Miles of sidewalk added – .368 Trees planted – 106 Lane miles resurfaced – 3.56 NW 156th - On June 15, 2012, one 96” Corrugated Metal Culvert (CMP) crossing located in the 8000 block of NW 156th Ave failed and the roadway began falling into the creek. The project contained two large culvert crossings and was emergency bid to local contractors. The contract was awarded to John C Hipp Construction for $1,002,866.04. Construction on the failed culvert began on September 29, 2012. The project encountered record rainfalls in July 2013, and consequently the erosion and sedimentation, efforts that routinely works for projects, did not hold up to the storm events Alachua County had in July 2013. However, the road was completed and reopened to vehicular traffic in August 2013.
FY 2013 Actual Expenditures Public Works - $31,600,092
General Fund $2,490,337 - 8% Unincorporated MSTU $1,745,776 - 6% Gas Tax Fund $7,416,323 - 23%
Other Special Revenue $455,777 - 1% Internal Service Funds $3,844,164 - 12%
Animal Services • Maddie’s Pet Adoption Event - 110 animals adopted • Summer Lovin’ Adoption Event - 117 animals adopted • Paws on Parole program – 52 dogs graduated and adopted • Responded to 9,530 requests for service • Animal intakes – 6,041 • License Sales – 21,995 • Adoptions or animals reclaimed by owner – 1,616 • Transfer and adoptions to rescue groups – 3,239 • Animals euthanized – 771 (decreased 50% from last year) Parks
Refuse Collection - MSBU $4,950,697 - 16%
Enterprise Funds $10,697,020 - 34%
Fleet • • • •
Customer satisfaction rate – 99% Billing to external customers – $195,852.58 Work orders completed 4,177 5-5-5 fuel reduction plan end of 4th year results: ◦◦ 31 vehicles removed from Fleet Management ◦◦ 51,952 gallons of fuel saved
• The Parks Division has been managing the Freedom Community Center at Kanapaha Park since June 11, 2012. Since opening the facility for rental, 41% of available rental times have been used by a variety of groups for a variety of purposes. • The Parks Division is currently managing Poe Springs Park. The Park is open to the public free of charge Thursday through Sunday from 9 a.m. to 6 p.m. The lodge is available to the public on a rental basis and it is currently renting at 40% of available rental time. • Surpassed Comprehensive Plan levels of 0.5 developed acres of activity-based recreation per 1,000 unincorporated residents by 1.18 acres • Surpassed Comprehensive Plan levels of 5 developed acres of resource-based recreation per 1,000 residents by 1.49 acres
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FIRE RESCUE MISSION STATEMENT: To improve the life safety of people and protection of property through preparedness, response, mitigation and recovery.
OVERVIEW We are a value-driven organization dedicated to responsive, respectful, and courteous customer service. We are an innovative and progressive leader in emergency services. The Fire Rescue Department continues to live within our means and focus upon the provision of our core services to the citizens of Alachua County. Fire Rescue Operations
Emergency and Non-Emergency Medical
• Completed the installation of emergency power generators in six Fire Rescue Stations • Completed SAFER Act application in an effort to appropriately staff rural fire stations • Equipped all rescue units with Autopulse technology which is a proven mechanical CPR device • Completed uniform transition to NFPA duty uniforms for Fire Rescue Operations. • Training staff assigned 38 courses and activities using computer-based training delivery software, resulting in 4,300 hours of training delivered • Members self-assigned courses resulting in an additional 1,700 hours of training • Promoted two Assistant Chiefs, two District Chiefs, three Lieutenants and two Driver/Operators • Hired and trained 17 new Firefighters and 17 Rescue Lieutenants
• Rescue unit responses – 36,087 (an increase of 4.6% from FY12) • Average responses per Rescue unit - 3,007 • Fire Unit Responses – 14,463 (a decrease of .2%)
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Enhanced 911/Communications • Finalized the agreement with TowerCom, LLC., for the construction of a 330’ guyed tower at the Public Works facility on NW US 441 in Hague. The tower will house five public safety communications channels and will replace a tower which was constructed in 1971 and was recently dismantled. • Renamed NW 34th Street to NW 34th Boulevard. • The County E911 Bureau Chief passed a certification examination and received the Emergency Number Professional Certification, one of two within the County. • Made 356 address changes within Alachua County. The addresses included corrections to Oaks Mall addressing, and several apartment complexes
FY 2013 Actual Expenditures Fire Rescue - $23,705,516 Fire Services - MSTU $12,534,519 - 53%
• Conducted first annual EOC Media Day • Hosted Deaf Community/First Responder, Cyber Security Awareness and Disaster Preparedness Coalition training • Participated in FEMA sponsored Nationwide Virtual Tabletop Exercise – Wildfire • Developed Shelter Exercise in conjunction with Community Support Services, Alachua County Health Department and Red Cross • Facilitated initial Regional Health Care Coalition meeting Fire Rescue Administration
E-911 Fees $681,819 - 3% Other Special Revenue - Grants $487,136 - 2%
General Fund $10,002,042 - 42%
Emergency Management (EM) • Outfitted Alternate Emergency Operation Center (EOC) with audio-visual and communications equipment • Delivered Incident Command System training to over 300 School Bus drivers • Delivered Incident Command System Overview for Executives to the County Commission and other elected officials • County Continuity of Government (COG) plan adopted by County Commission • Conducted first annual Business Preparedness Summit
• Fire Rescue deployed three new IBM high performance servers this year. These servers are the core of the Fire Rescue network supporting EMS and fire incident reporting, EMS billing, and 911 dispatch mobile operations • Continued outstanding audits for all payroll functions. • Satisfactory Medicaid audit • EMS Revenue Bad Debt Estimate increased from 20.37% to 21.42%, slightly higher than last year. However, this is an outstanding rate and well below other like agencies • Completed uniform transition to NFPA duty uniforms for Fire Rescue Operations
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COMMUNITY SUPPORT SERVICES MISSION STATEMENT: To provide comprehensive health and human services and establish partnerships to positively impact the well-being of individuals, families and communities.
OVERVIEW The Department of Community Support Services provides the following services to the citizenry: access to health care services, suicide and crisis intervention, community revitalization, general assistance for low-income residents, assistance to veterans and their dependents, comprehensive response to sexual assault victims and other victims of crime, poverty reduction, and scientifically based agricultural, human and natural resources knowledge. CHOICES • Had a program high of 4,586 members enrolled at the end of FY13 • CHOICES Health Education and Wellness Program provided 1,543 community events, serving 60,180 citizens Crisis Center • Answered 45,212 phone calls and offered 3,625 hours of face-to-face crisis intervention and counseling • 115 trained community volunteers provided approximately 41,550 volunteer hours Community Agency Partnership Program (CAPP) • $985,024 was awarded to 27 agencies for 35 poverty reduction programs in the areas of Food, Health Care, Housing/Utilities and Children’s Education and Safety. Special emphasis was placed on programs that served
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seniors aged 60 and above, and households with at least one child age 18 or younger. Cooperative Extension • Assisted 84,829 clients • Provided 567 educational programs • 365 Extension volunteers donated over 23,522 hours of time ($456,237 value) Foster Grandparent Program • Received $374,670 in federal grant monies • Volunteers donated 92,289 hours of service to the community Community Stabilization Program • First Transitioning Veteran Information and Referral Day, thirty-three vendors partnered together under one roof to make this event a seamless, one-stop event. Over
FY 2013 Actual Expenditures Community Support Services - $27,038,084 Other Special Revenue - Grants $749,311 - 3% Special Revenue CHOICES $17,334,125 - 64%
Unincorporated MSTU $169,247 - 1%
Social Services • Provided healthcare services to 629 clients • Provided $314,528 of rent and utilities assistance to County citizens • Provided direct assistance to more than 3,654 clients • The NACO Discount Pharmacy card saved County residents over $153,312 in pharmacy costs • 100 homeless citizens attended the Annual Breakfast on the Plaza held at Bo Diddley Plaza Veteran Services
General Fund $8,785,401- 32%
100 Veterans attended, championed by Commissioner Charles “Chuck” Chestnut, who ended the event with these words: “This is a way for a community to say thank you for fighting for our freedom. Here, we’re going to make sure you have opportunities to get employment, to get adjusted back into civilian life.” • $21,424.56 collected in Non-Ad Valorem taxes that were reinvested back into the community – to help stabilize, revitalize and sustain two at-risk neighborhoods • Partnered with the Reichert House, a local at-risk center, for low income young men needing health physical for its boot camp. Completion of boot camp is a requirement for graduation. The center did not have the funds to pay for the much needed physicals parents could not afford to pay. Pulling together with Alachua County Health Department a plan of action was formulated. Twenty-six young males received completed physicals as well as follow up exams at no cost to the County.
• Staff received 12,229 phone calls, saw 1,387 clients and received 1,018 hours in volunteer services • Director performed as Master of Ceremonies for Annual Veterans Day Celebration for an estimated crowd of over 1,200 attendees • Staff successfully started Aid & Attendance Workshops which should better prepare applicants in obtaining benefits in a timelier manner with fewer errors Victim Services & Rape Crisis Center • Provided 26,764 services to 5,875 victims of violent crime • 2,158 new victims received services • Received $264,442 in grant funding Health Department • Conducted 167,500 primary care visits with patients at or below the poverty level • 592 CHOICES clients received 2,168 health services provided by the Health Department
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ADMINISTRATIVE SERVICES MISSION STATEMENT: To provide high quality services, administrative support and innovative solutions for the effective and efficient operation of County government.
OVERVIEW The Department of Administrative Services is the administrative and internal operations arm of Alachua County government. It provides services to County departments, programs, Constitutional Officers, the Alachua County Library District and County employees in the areas of purchasing, human resource management, labor and employee relations, diversity management, facilities management, equal employment opportunity, retirement benefits, insurance benefits, employee safety, and organizational development and training. External programs address the Americans with Disabilities Act, the Small Business Enterprise Program, and administration of the Anti-Discrimination Ordinance in Alachua County. Equal Opportunity
Facilities Management
• New Wage Recovery Ordinance adopted by the Board on April 16, 2013 • Human Rights Ordinance amended to include protections based on sexual orientation and gender identity or expression • 713 employees (County & Library District) participated in EO training. 93% of employee issues resolved informally • Targeted recruitment conducted for job categories under-represented by females and minorities. 41% of targeted positions filled in FY13 met diversity goals. • Public education/outreach efforts included workshops on Employment Law and the Americans with Disabilities Act, and participation in career fairs and community events
• 18,500 work orders completed in addition to the following facility projects: ◦◦ Alachua County Sheriff’s Office Jail muster room expansion and kitchen remodel projects ◦◦ Phase II of the Heating, Ventilation and Air Conditioning project at the Civil Courthouse ◦◦ Design for the major repair at the Hawthorne Fire Station ◦◦ Envelope improvements at the Civil Courthouse, Administration and Community Support Services buildings - Recommended by the Energy Conservation Strategies Commission (ECSC)
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Human Resources (HR): • Over 80% of applicants for positions in the County expressed satisfaction with their dealings with the HR Office during the hiring process; over 80% of hiring supervisors were satisfied with the service provided by HR.
FY 2013 Actual Expenditures Administrative Services - $12,900,414 Enterprise Funds $82,341 - 1% Internal Service Funds $3,198,575 - 25%
Gas Tax Fund Fire Services $48,448 - <1% MSTU $62,154 - <1% Unincorporated MSTU $5,103 - <1%
Other Special Revenue $73,621 - 1%
General Fund $9,430,170 - 73%
• Conducted 37 training sessions with supervisors on coaching, counseling and development of employees and 15 general HR training sessions to employees of all levels • Continued to refine the use of on-line document processing. 100% of applications were submitted online this year. • Filled 125 vacancies with each vacancy taking less than two months (average) to fill • Processed nearly 600 Family Medical Leave Act (FMLA) letters • Created nearly 50 reports for internal users Organizational Development and Training • Conducted a total of 47 classes in FY13, with a total of 821 participants
• Generated $2,021 in revenue to the General Fund • Conducted a total of fifteen consults/department specific trainings • Actively participated in Career Development, Customer Service, Conservation Champs, and Agenda Process Review teams Purchasing • Received the National Purchasing Institute’s (NPI) Achievement of Excellence in Procurement Award for the fourth consecutive year • Number of purchase orders processed – 1,463 • Completed or renewed a total of 71 formal bid solicitations • Number of training/public outreach events – 3 • Monitored 5,167 Visa transactions Risk Management • Investigated 67 new Workers’ Compensation injury claims and closed 36 open claims • Processed 152 changes/enrollments for health/dental/ vision/life from open enrollment • Processed 196 enrollments for flexible spending accounts • Received 82 new liability incident reports and closed 28 claims • Conducted 7 ergonomic studies and 71 incident investigations/inspections • Conducted 120 new employee payroll signups • Processed 50 employees’ retirement paperwork and 12 DROP enrollments • Held 1,468 fitness classes, 189 participants in Weigh 2 Go program • Enrolled 54 participants for Nicotine Patch program and had 245 participants for flu shots
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COURT SERVICES MISSION STATEMENT: To reduce the need for incarceration by rendering timely and accurate information to the Courts while providing a continuum of cost-effective, community-based supervision and therapeutic services to the citizens of Alachua County with emphasis on accountability and preserving public safety.
OVERVIEW The Department of Court Services provides information to assist the Courts in deciding which adults charged or convicted of committing a crime can be safely released to our community. The Department also provides community supervision as a cost effective alternative to keeping people in jail. Substance abuse and mental health treatment services help people make behavioral changes to become law abiding and contributing members of our community. Pretrial Services/Investigations • 11,302 detainees attended First Appearance; 8,098 pretrial investigations or assessments were completed prior to First Appearance • The Judiciary released 47.5 % of eligible defendants per Florida Statute • 2,439 release plans completed by the Centralized Screening Team after First Appearance on eligible detainees • Extended Limits of Confinement were approved on 288 cases by the Judiciary to participate in the Work Release Program Pretrial Services/Supervision • 98% of all supervised defendants appeared in court reducing the failure to appear rate • On average, 29 defendants participated in Mental Health Court (MHC) each month
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• On average, each MHC defendant spent 27 days out of jail custody. • Pretrial Services supervised 1,532 defendants Clinical Programs/Drug Court • 96% of all clients were assessed and referred to treatment within two weeks of admission • 92% of participating clients were gainfully employed, enrolled in an educational/vocational program, or receiving disability payments within 60 days of entering Phase II of Drug Court • 69% of diversion clients successfully completed or are still in the program after one year • Assisted 61 clients with Social Security benefit reinstatements and initial applications
FY 2013 Actual Expenditures Court Services - $8,077,058
Other Special Revenue - Grants $1,882,456 - 23%
Community Service Program • Work Crews completed over 51,515 hours with an estimated dollar value of $515,155 • Supervised 575 Level 1 Probation cases monthly • 2,608 program intakes were completed and $49,795 in cost of supervision/orientation fees collected Day Reporting Program • 70% of participants successfully completed the program • On average 93 participants were supervised daily in the program • 60% of participants were employed, in school, or unable to work due to disability, while in the program County Probation Program
General Fund $6,194,602 - 77%
Clinical Programs/Metamorphosis • 93% of clients completing treatment were employed, in school, or unable to work due to disability at discharge • 28% average improvement in relapse prevention post test scores • 86% of all clients completing treatment enrolled in the voluntary aftercare program
• $337,630 in cost of supervision fees collected • 71% of probationers successfully completed supervision • On average, each officer supervised 114 people on probation Work Release • 48 people in the Work Release Program on an average day • 76% of program participants were employed • $266,673 in room and board fees collected • 86% of participants completed substance abuse treatment
Administration • 24,586 clients reported in • 3,310 new intakes completed • 72,766 criminal histories completed
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INFORMATION AND TELECOMMUNICATION SERVICES MISSION STATEMENT: To design and maintain a connected community environment where information can flow seamlessly between government, citizens, and organizations. To provide high quality customer service and continue to expand the County’s use of technology.
OVERVIEW The Department of Information and Telecommunication Services (ITS) provides support for the County’s computer hardware, software, data networks and telecommunication services. ITS supports the computer and telephone systems for the Board of County Commissioners’ departments and network infrastructure for the Constitutional Offices. Website Updates and Mobile Development
County Financial System
• ITS continues to work on a new website design and layout that will better serve the needs of citizens in all browsers, desktops and mobile devices.
• ITS is currently working with Finance and Accounting to evaluate a new financial system for the County. We anticipate the implementation of the new system in 2014.
Electronic Document/Content Management • ITS continues to implement the new Knowledge Lake Document Management Solution using SharePoint as a database to store and retrieve documents. Intranet and Extranet Portals • The development and re-design of the County’s Intranet sites utilizing SharePoint software will let departments work collaboratively together and serve as a central document storage location. During this project, ITS will also develop a County Extranet to share documents across Board departments, Constitutional Offices and outside agencies.
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Network Security • The Security Team continues upgrading the County’s network infrastructure through electrical power-overethernet necessary for Voice Over Internet Protocol (VOIP) telephones and replacing obsolete switches and routers. • A consultant company specializing in industry best practices has completed a network infrastructure analysis. It is important that the County adapt to new security and performance issues as new applications are deployed on the network.
FY 2013 Actual Expenditures Information and Telecommunication Services - $4,274,268 Internal Service Funds $780,124 - 18%
Telephone System • The County’s telephone system continued to provide stable and reliable services to all County Commission departments and Constitutional Offices this year with 99.9% up-time. • An upgrade providing the address of emergency calls made to the County’s 911 phone system was completed. • An upgrade to provide a better backup and recovery environment for the County’s Voice Mail System was completed using virtual servers. Network Upgrades and Maintenance
General Fund $3,494,144 - 82%
• To eliminate monthly lease charges, all County Fire Rescue stations are being connected to the County’s network with help from the City of Gainesville and the State DOT. • The Security Team has developed an advanced network authentication process that allows Court Services to meet strict FDLE guidelines for network access.
• The Network Team ordered and installed 123 PCs, laptops, and servers for County Commission departments and 62 more were installed for Constitutional Offices. • Installation of the new Exchange 2010 email system and migration of all active mailboxes was completed. • The Storage Area Network (SAN) expansion, which logically re-distributed data, expanded our backup capacity and reduced energy costs for the county has been completed. SPAM Email • The County received approximately 43,000 emails per day from outside sources. Of those, 75% were blocked through ITS security measures because they were SPAM or contained some type of virus.
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GROWTH MANAGEMENT MISSION STATEMENT: To provide leadership and professional advice in managing the growth of the County through community outreach and education, positive working relationships with municipalities and other governmental agencies, and to provide for the health and safety of the citizens of unincorporated Alachua County through services ensuring compliance with building codes, land use, zoning, development regulations, nuisance ordinances, and other applicable laws.
OVERVIEW The Growth Management Department prepares and maintains the Alachua County Comprehensive Plan and is responsible for its implementation through the development and administration of Land Development Regulations; administration of housing programs; construction permitting, plan review, building code compliance, inspections, contractor licensing and enforcement of minimum housing codes; investigation and enforcement of alleged violations of various codes and ordinances; and maintenance of related Geographic Information Systems. Planning and Development Services • Completed the update of the Unified Land Development Code to clarify and refine provisions that had been adopted by the Board in 2012 as part of a larger code update, and completed a privately requested revision to the Traditional Neighborhood and Transit Oriented Development section of Chapter 407. Completed the update to the County Code to add local amendments to the Florida Building Code (Ch. 331) and updates to the schedule of codes and ordinances enforced by the Codes Enforcement Board (Ch. 24). • 26 zoning items processed • 57 Development Review applications were processed with a final decision by DRC or Staff • Applications were submitted for DRC review - 149 • Tree Removal Permits issued - 98
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• Final Landscaping Release Inspections – 22 • Nine Comprehensive Plan Amendments were processed and adopted, including several initiated by the County. Among these were updates of public school concurrency policies to address changes in Florida Statutes in coordination with the School Board and municipalities, and resolution of issues relating to existing residential uses in the area southeast of the airport based on coordination by staff with residents in the area and the Gainesville Regional Airport. Staff also facilitated the follow-up rezoning applications by property owners in the area. • Organized Community-wide Transportation Summit • Prepared three Multi-Modal Transportation Mitigation Agreements for Board Adoption • Developed beta release of Map Genius Mapping Application
FY 2013 Actual Expenditures Growth Management - $4,843,520 Unincorporated - MSTU $1,417,211 - 29% Gas Tax Fund $9,600 - <1%
Enterprise Funds $1,065,839 - 22%
General Fund $948,010 - 20%
• 135 Home Based Business Permits received and approved • Administrative Temporary Use Permits issued - 31 Building • • • • •
Other Special Revenue Grants- $1,402,860 - 29%
• Secured $290,000 share of the “Go Solar Florida” partnership grant to develop online permitting system for rooftop solar installations Countywide in coordination with municipalities Code Enforcement • Code Enforcement Complaints received & investigated - 611 • Notices of Violation issued - 186 • Code Violations corrected and compliance affidavits issued - 168 • Code Cases referred to Code Enforcement Board for prosecution - 41 • 99.71% of the code enforcement cases achieved compliance within 90 days in FY13 • Code Enforcement Board Hearings processed 36 new code cases – 11 hearings • Zoning Board of Adjustment Hearings processed 18 petitions – 8 hearings
Building Permits issued - 4,806 New Single Family Residential unit permits issued - 325 New contractor license registrations processed - 186 Building inspections conducted – 14,074 96.18% of Inspections completed within 24 hours of request • Average number of working days to process a building permit application requiring plans review – 7.08 Days • Customers served at customer service counter - 7,589 • Average time per customer visit – 21.5 minutes Housing • Neighborhood Stabilization Program Homes ◦◦ Acquired 13 Foreclosed Homes in Distressed Neighborhoods ◦◦ Provided home repairs and energy efficiency improvements to 7 Foreclosed Homes ◦◦ Sold 3 NSP homes to eligible homebuyers. • Completed $750,000 CDBG Housing ◦◦ Repaired 9 Substandard Homes ◦◦ Replaced 6 Substandard Homes • Completed $475,000 Disaster Recovery Grant benefitting more than 500 Residents ◦◦ Storm water projects completed in City of Archer and City of Newberry ◦◦ Roofs replaced for 34 low income households ◦◦ Energy efficient water heaters installed for 110 Alachua County Housing Authority households • Alachua County awarded $184,162 in SHIP funding from State of Florida
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ENVIRONMENTAL PROTECTION MISSION STATEMENT: To foster a community ethic of responsible environmental stewardship of the land, air, water and living resources in Alachua County.
OVERVIEW The Environmental Protection Department provides natural resources protection to the citizens of Alachua County through environmental planning, environmental review, water resources protection, environmental code enforcement, pollution prevention, hazardous materials management, hazardous materials collection, petroleum remediation and tanks compliance, and conservation land acquisition and management. Land Conservation/Alachua County Forever
Water Resources Protection
• Acquired six properties totaling 850 acres, including 284 acres in conservation easements • Received a $42,000 grant from Florida Recreation Development Assistance Program • Opened Barr Hammock Trail on February 2, 2013 • Managing 10,179 acres over 21 sites • Additional 11,679 acres managed by partners • 7,080 acres currently open to the public • The Prescribed Fire program successfully burned 625 acres in the second quarter FY13 • Program continues to develop from land acquisition to land restoration and stewardship
• Launched a new 5-year agreement to provide Environmental Services to the Gainesville Clean Water Partnership; ◦◦ Routine Inspections of Regulated – 816 ◦◦ Complaints and Spills Investigations – 151 ◦◦ Water Monitoring Locations – 444 ◦◦ Outreach Events – 100
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FY 2013 Actual Expenditures Environmental Protection - $3,769,752 Enterprise Funds $869,529 - 23%
Unincorporated - MSTU $465,995 - 13%
• On July 15, 2013, re-started the County’s biodiesel fuel production from waste vegetable oil in response to state legislative reform • Completed 8 neighborhood mobile collection events, 8 neighboring county cooperative collection events and 95 tours and outreach events • Served 40,996 Hazardous Waste customers; collected 1,376,859 pounds of hazardous waste; provided 177,687 pounds of reuse products to the community Natural Resources Protection
Other Special Revenue - Grants $990,045 - 26%
General Fund $1,444,183 - 38%
Pollution Prevention • Provided field oversight on residential properties contamination delineation associated with Koppers Superfund Site; continued intergovernmental coordination • Assisted USEPA with Indoor Dioxin Dust Study; coordinated mailouts to target homes and reviewed samplings • Cleaned up 8 petroleum contaminated sites; managed $2.3 Million in clean-up activities • Expanded funding and scope of Petroleum Tank inspection program into Marion and Clay counties; completed 766 tank facility site inspections
• Regulated “natural resources protected” and “impacts avoided” through the review of 840 properties by the Pre-Application Screening Compliance Verification Program • Over 191 Development Review Applications (zoning, DRC, BOA, and CPAs) were reviewed by County Environmental Review staff. No wetland impacts were approved in 2013. • Assisted with 768 inquiries related to natural resource protection • Provided leadership and innovation in stormwater, aquifer recharge and open space management through writing articles, giving presentations, and drafting new comprehensive plan and code language for springs protection and low impact development • Provided outreach and education at 25 community events
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GENERAL GOVERNANCE MISSION STATEMENT: To provide responsive, quality service to our citizens and to assure the sustainability of our County and its communities by balancing the concerns for economy, environment and social well-being within all of our programs.
OVERVIEW General Governance comprises the Board of County Commissioners, the County Manager’s Office, the County Attorney’s Office, the Office of Management and Budget, the Communications Office, the Countywide Sustainability and Economic Development programs, and the Visitors and Convention Bureau (funded solely by the Tourist Development Tax) County Attorney • In conjunction with 55 Florida counties, challenged 2012 legislation that required the State to unilaterally withhold County revenue sharing funds to pay statemandated Medicaid contributions • Successfully represented the County in challenging the Florida Department of Justice’s charges to the County for the costs of detaining juveniles • Represented the County in a lawsuit filed with 10 other Florida counties to require online travel companies to pay tourist development tax on the amount the online travel company receives for renting a hotel or motel room • Successfully defended the County’s sign code (enforcement action against human signs) against charges the code was unconstitutional
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THE FOLLOWING DIVISIONS AND PROGRAMS REPORT DIRECTLY TO THE COUNTY MANAGER Communications Office • Televised/streamed online County Commission meetings – 93 • In-house graphic design projects – 39 • Alachua County Talks episodes – 6 • Community Update Newsletter issues – 17 • County Facebook page subscribers – 20,692 Legislative Affairs • Passage of the Bio Diesel Bill • Defeat of the Wage Theft Preemption Bill • Successful outcomes concerning the Department of Juvenile Justice and County Medicaid Payments
FY 2013 Actual Expenditures General Government - $6,367,017
Other Special Revenue - Tourist Tax $3,087,686 - 48%
Unincorporated - MSTU $35,869 - 1%
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(biopharmaceutical company), Encell Technology Inc. (clean technology, alternative & renewable energy), BioMonde (life sciences/health company), and Mobiquity (technology & software) Participated in Innovation Gainesville (iG) “ Innovation Advocates” group Participated in Council for Economic Outreach “Regional Partners” group Published Alachua County’s Business Resource Guide Served on the board of the Gainesville Area Innovation Network
Visitors and Convention Bureau (VCB)
General Fund $3,243,462 - 51%
Office of Management and Budget • Received Distinguished Budget Presentation Award by the Government Finance Officers Association – this marks the 20th year for earning this prestigious award • Coordinated agency-wide budget development through the 7th straight year of budget reductions • Conducted the 2013 ACCESS citizen outreach and educational program Economic Development • Qualified Targeted Industries designation approved for Azalia Health Innovations Inc. (healthcare & management software), OneSixtyOverNinety Inc. (marketing & branding), Nanotherepeutics
• Completed the project with Brand USA, the international marketing agency for the USA, to have Gainesville/Alachua County on site in German and Spanish. This exposes the Gainesville/Alachua County area to larger numbers of potential international visitors. • Through the Tourist Product Development Program, local arts and cultural agencies were awarded over $550,000 for marketing of their events and capital improvement projects to drive visitors to the County Office of Sustainability • Local Business: Developed with Public Works the site cost and engineering for the Resource Recovery Park • Utility Reductions: Co-presented with Facilities Management on utility reduction strategies and the need for an energy analyst position • Local Food Economics: Hosted Local Food Week February 9-17; reached 2000 attendees and cosponsored research on local food economics with UF • Community Resiliency: Prepared grants for streamlining solar permits and community orchards at local parks
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Annual Report Acknowledgements: This report was prepared by Alachua County Manager Betty Bakerâ&#x20AC;&#x2122;s Communications Office, under the direction of Communications Coordinator Mark Sexton. Special acknowledgements to Graphic Designer Takumi Sullivan, Public Information Specialist Bret Bostock, Production Coordinator Alan Yeatter, and Office of Management and Budget Interim Director Kevin Smith. Special thanks to Zeriah Folston, Bill Harlan, and Erika Capin. This report was completed with the assistance of all Alachua County Departments.