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November 30 2012 | ISSUE NO 1,805 | www.travelbulletin.co.uk
Mediterranean Islands
A round-up of the latest offers from operators, hoteliers & airlines
this week agent review 8 find out what one agent thought of her two-night hotel stay in Jersey
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agent bulletin win a six-night luxury holiday to South Africa with Travel 2
cross channel autumn getaway fares from LD Lines
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budget holidays holidays that won't tug at your clients' purse strings
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newsbulletin
PRIZE PARTNERS...Wynn Las Vegas and Encore held a partner appreciation event at the W Hotel in London recently, where product managers and agents were invited to attend as a 'thank you' for their sales efforts this year. Pictured are Price Karr (right) from Wynn Las Vegas and Encore; Sara Dolan from British Airways and James Noye from Trailfinders, who won two Club seats with BA, a four-night stay at the Wynn Las Vegas and tickets to Le Reve.
This Week news 3
Cover Pictures: Main - Daios Cove Luxury Resort & Villas, Crete Inset - Norman Spirit, LD Lines
this weeks industry announcements, offers & launches
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agent review
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agent bulletin
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puzzle bulletin
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hotel bulletin
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personality bulletin
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mediterranean islands
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cross channel
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budget holidays
find out what one agent thought of her two-night hotel stay in Jersey win a six-night luxury holiday to South Africa with Travel 2 play Su Doku for your chance to win a £50 Hotel Chocolat voucher DoubleTree by Hilton adds Croatia to portfolio of destinations which agency sales manager was known as 'Sharpie' at school? a round-up of the latest offers from operators, hoteliers & airlines autumn getaway fares from LD Lines holidays that won't tug at your clients' purse strings
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Research shows popularity of mobile devices for online bookings WHEN IT comes to booking holidays online many people are using their mobile devices to book, according to new research from ABTA. When asked what device they used when booking a holiday online in the last 12 months (either through a travel agent, tour operator, bookings engine or direct), nearly a quarter (24%) of people had used a mobile phone or tablet device, such as an iPad. Although the PC/laptop remains the device of choice, used by 89% of people who booked a holiday online, some 14% of respondents said they used their mobile phone to book a holiday online and 10% booked on a tablet device, highlighting the importance for agents and operators to have apps that are compatible with these devices. The figure for domestic bookings online was similar, with 8% using a tablet device and 12% using their mobile phone. The younger generation has particularly embraced mobile devices when they book a holiday online, according to the association, with nearly half (47%) of those aged 15-24 using this method to book an overseas trip in the last 12 months. The number booking online via a mobile device drops significantly for those aged over 45 with just over one in ten (11%) of those aged 45-54 having used a mobile device to book online. Males were also more likely to book on the go, with 30% of them using a mobile device to book a holiday online in the last 12 months compared to 17% of females. ABTA's head of communications, Victoria Bacon, said: “When it comes to booking a holiday it’s clear that consumers want choice. Whether it’s booking face-to-face on the High Street or booking on the go on a mobile phone. Travel agents and tour operators need to ensure that they have the right tools and technologies to market their products and offer consumers the option to book and browse, through a range of different methods.”
Skyscanner survey reveals the perfect passenger A SURVEY of more than 700 international cabin crew members, from 85 countries by Skyscanner has revealed their perfect airline passenger - a European male in his 30s who travels alone for pleasure rather than business, and is seated in Economy. For cabin crew operating in UK airspace, it’s English men who are overwhelmingly voted as perfect passengers, with more than half the vote, while men from Wales were deemed the least favourite passengers amongst British travellers. According to the survey, the biggest gripe for a quarter of cabin crew (26%) is passengers who click their fingers at them to get their attention. Other annoying ● continues on next page
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newsbulletin Debut European ski programme from Cosmos Holidays
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COSMOS HOLIDAYS has launched its first ski package programme in Germany, Austria and Switzerland for winter 2012/13 operating with the newly launched Monarch flights to Munich, Friedrichshafen and Innsbruck. The majority of accommodation is located across a range of ski resorts in Austria such as Hinterglemm, Kaprun, Mayrhofen, Zell Am See and Seefeld combined with flights into Innsbruck or Munich. Ski holidays range from two nights in a range of accommodation and board bases, from bed-and-breakfast to all-inclusive and from small family-run hotels to the bigger hotel groups such as NH and Sheraton. Clients can also choose from featured resorts in Germany including Schliersee and Oberstdorf or Switzerland including Arosa and Davos.
habits at 30,000ft include the scramble to leave the plane before the seat belt signs are switched off (13%), passengers trying to cram too much hand baggage in the overhead lockers (11%) and one in ten say their pet peeve is when passengers talk through the safety demonstration, suggesting that many frequent flyers do not pay attention in spite of increasing requests by cabin staff to do so. Stuffing rubbish in the seat compartments (7%) also completed the list of cabin crew gripes.
A four-night package leads in at £319 per person based on a departure from Manchester on December 3 at the threediamond rated JUFA Kempten, including flights and four nights' half-board accommodation. A seven-night stay at the three-diamond Harmony Harfenwirt Hotel in Niederau costs from £565 per person. The company is also offering free ski carriage on flights, with a saving of up to £50 per person for bookings made before December 31 for travel until April 30, 2013 on selected routes. A second phase of the ski programme will launch next month, with the introduction of ski holidays in popular resorts of France, Italy and Spain to take advantage of the Monarch flights to Grenoble, Venice, Verona and Barcelona. For more information call 0871-423 8518.
Air Malta expands codeshare agreements to increase connectivity for winter AIR MALTA has expanded its current codeshare agreements with partner airlines to provide more connectivity and accessibility to the Maltese Islands. This winter the carrier has revised its codeshare arrangements with Etihad, Austrian, Meridiana fly and Lufthansa, to offer better connections. The airline's chief officer commercial Philip Saunders said: "Through these partnerships with reputable airlines, Air Malta is offering an extensive array of destinations beyond its own network both for business and leisure travel." The recently revised agreement with Etihad Airways makes it possible for passengers to travel between Malta and Abu Dhabi via Heathrow, Manchester and Brussels airports. Air Malta will be the operating carrier from the UK to Malta and Brussels to Malta and vice versa. Etihad will
operate flights between the UK and Abu Dhabi and flights between Brussels and Abu Dhabi. Both airlines will place their respective codes and flight numbers on the connecting services between Malta and Abu Dhabi. Air Malta has also widened its codeshare cooperation with Austrian Airlines by extending its code and flight numbers to flights between Vienna and Bucharest in Romania and Warsaw in Poland, where passengers can benefit from connectivity both ways. Both airlines offer connecting flights via Vienna to/from several other destinations including Toronto and New York. Meanwhile, through the agreement with the Italian airline Meridiana fly, the carrier is now also offering connectivity between Malta and Torino through Rome's Fiumicino Airport.
Mailbox Mailings with Travel Bulletin this week include: ● Cox & Kings’ new Australasia 2013-14 brochure
PAW-SING FOR THOUGHT...Wendy Wu Tours has wrapped up its autumn roadshow series with 1,076 agent registrations across 13 cities in the UK and Ireland to celebrate the operator's 2013 China, Indochina and India brochure launches. Pictured at the Newcastle event with Kung Wu Panda are, from the left: Gina Pipe, Amanda Foddie and Gemma Muirhead from Hays Travel.
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uncovers the best that Australasia has to offer with tailor-made travel, luxury cruises, nonexclusive escorted tours, round-the-world itineraries, and ideas to suit all budgets. Tour prices start from £1,095 for a 10-day tour of Australia (excluding flights). Reservations: 020-7873 5000 For further details and special offers please read the mail shots that accompany this issue
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newsbulletin Tweets of the Week Who’s saying what on Twitter... @CosmosHolidays Fun interactive photos give us a brand new way to play Where in the World! Visit our blog to play now! http://bit.ly/Qs2AgM @VisitBritain Take your little elves on a festive Victorian tour of Cardiff Castle: http://bit.ly/TNTsxF @WaltDisneyWorld Get a sneak peek at the Disney-exclusive Port Adventures that @DisneyCruise is developing in Turkey! http://bit.ly/10ovpvo @USAirways Starting in March we will begin a daily, non-stop service from Charlotte (CLT) to London Heathrow (LHR) http://bit.ly/3DuNXj @TOUCANTRAVEL Stay at the 4* Superior Capo d’Africa, Rome & receive 3nts for the price of 2. Prices from £559pp http://goo.gl/5CzSD @MarriottIntl Still need an apple pie recipe to complete your Thanksgiving menu? Check this out straight from the Marriott kitchen http://ow.ly/frnAk
Follow us on Twitter! http://twitter.com/ TravelBulletin
RACE TO THE FINISH...Nicky Yates (right), Attraction World’s business development manager North raced to Co-operative Travel in Bramhall earlier this month when she heard the agency had been having great sales of Experience World gift ideas. Nicky is pictured presenting the agency's Ryan Hastie with a Superblast driving experience as a thank you, currently one of this year’s best sellers for the operator. For details visit www.attractionworld.com
Poll reveals Algarve is budget-friendly choice for self-catering breaks PREMIER HOLIDAYS reports that a Post Office Travel Money poll, taken over the summer, indicates that the Algarve is one of the most budget-friendly places in Europe to take a selfcatering holiday. The study found that the western Mediterranean resorts fared much better than those located in Greece and Italy, and the south of Portugal is now being celebrated as one of the best locations in Europe for a family holiday. For more information call 0800-047 0400 or visit www.premier-holidays.com
Up to $100 free with every US booking from Travel 2 AS PART of its latest campaign Travel 2 is offering up to $100 spending money for bookings to the US in partnership with Virgin Atlantic. The new Stateside Shopping campaign assists agents in promoting holidays to the popular destinations in the US including Boston, Washington, New York, Los Angeles, Chicago and Florida. Customers that make a qualifying booking will receive prepaid currency
cards to splash the cash at designer stores throughout the States. To qualify, agents must make a booking by December 15 that includes flights with Virgin Atlantic and a minimum of three nights’ accommodation. All qualifying bookings with two or three passengers will earn $50, while bookings with four or more passengers earn $100. For more information visit www.travel2.com
P&O Cruises announces Strictly stars for next summer STRICTLY COME Dancing judge, Craig Revel Horwood, will join seven Strictly-themed cruises next year, along with a selection of the TV show’s professional dancers. Available on selected cruises to Europe from May to October 2013, the professionals set to perform include James Jordan, Pasha Kovalev, Natalie Lowe and Kristina Rihanoff. Prices lead in at £1,179 per person for a 13-night Canary Islands cruise with Ian Waite and Natalie Lowe departing on May 11. Ports of call include Madeira, La Palma, Gran Canaria, Lanzarote, Cadiz and Lisbon. All cruises depart from and return to Southampton. For more information or to book call 0843-373 0111 or visit www.pocruises.co.uk
AITO Specialist Travel Agents unveils domestic conference programme AITO SPECIALIST Travel Agents has unveiled the programme for its domestic conference 2013, taking place at the Chesford Grange Hotel in Warwickshire on January 12-13, 2013. The conference, which is headlined sponsored by If Only, will feature a mix of speakers addressing key industry matters, including David Moesli of the Civil Aviation Authority (CAA) talking to delegates about their planned consumer campaign on ATOL reform. Workshops and numerous
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announcements, such as the overall national winner of the AITO All Stars incentive scheme 2012, will also take place. There will also be a beginner’s guide-to-AITO workshop for new members or those in need of a refresher, highlighting how they can get the best of out their membership and offering them the chance to spend time with operator members. Visit www.aitoagents.com for more information.
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newsbulletin On the Go issues China & South East Asia brochure for 2013/14 ON THE Go Tours has issued its latest brochure featuring the destinations of China, South Korea, Vietnam, Cambodia, Laos and Burma, with guided group tours ranging from eight to 22 days. New tours in South Korea lead in at £1,199 per person for a sevenday express group tour, or £1,299 for seven days at the Boryeong Mud festival. There are three new group tours offered in South East Asia, including Land of the Lotus Flower, from Hanoi to Saigon with 13 days leading in at £1,179 per person. The company also offers tailor-made private tours for groups and couples. For more information visit www.onthegotours.com or call 020-7371 1113.
Second edition launch from CMV CMV HAS published its second edition brochure for 2013/14 with special promotional fares offering savings of up to 25% when booked by December 3. Discovery will join their fleet in 2013 with a 700passenger capacity and will sail alongside Marco Polo from next February after a winter drydocking and refurbishment programme. The new brochure includes a choice of 80 cruise holidays sailing from seven British ports covering departures from February 2013 until May 2014. For details call 0844-414 6185 or visit www.cruiseandmaritime. com
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SEADREAM YACHT Club has announced a switch from selling in US dollars to Sterling with immediate effect. FROM DECEMBER 1, Economy Comfort will be available on KLM Royal Dutch Airlines' flights operated by Boeing 737 aircraft, which includes seven UK departure points serving Amsterdam. Bookings for the new class cost an additional fee of £16 to £25 each way and offer up to 3.5 inches more legroom and the backrest can recline 40% more than in Economy class. Visit www.klm.com for details. RICHMOND HAS launched its 2012/13 ski season brochure of Christian holidays, with prices leading in at £378 including a Champagne and canapé reception, three-course dinner with complimentary wine, afternoon tea and cake, worship and Bible teaching, evening entertainment and ski guiding. EQUATOR LEARNING has announced new multi-national travel trade learning portals from Jumeirah International, Centara Hotels, the Turks & Caicos Islands, Pacific Asia Hotels and Elegant Hotels of Barbados. ESSENTIAL TRAVEL has made airport parking easier with paperless passes and maps by utilising the Passbook app on iphones with iOS6, or Passwallet for those with Android smartphones. See www.essentialtravel.co.uk for details. WORLD RAINBOW Hotels (WRH) has launched an online booking platform for travel agents that gives the option to book more than 850 gay & lesbian-welcoming hotels, with the ability to earn up to 12% commission, have access to exclusive discounted and promotional rates, create their own agency profile as well as personalise and brand their agency confirmation emails. For details see www.worldrainbowhotels.com FLYBE HAS put its 2013 summer schedule on sale, including new routes to Barcelona from Southampton and Exeter, as well as increased frequency to a range of destinations. Fares lead in at £29.99 one-way including taxes and charges for travel from March 31 through to September 8. See www.flybe.com
Silversea's 2013/14 Galapagos cruises open for bookings SILVERSEA HAS opened bookings for its 2013 and 2014 Galápagos programme, offering a year-round schedule of sevenday expedition voyages on the 100-guest, all-suite Silver Galapagos, which begins operating in late September next year. The two voyages featured are the Western itinerary which includes Santiago, Bartolomé, Isabela, Fernandina, Floreana, San Cristóbal, and Santa Cruz
and the North Central itinerary which includes Santa Cruz, Genovesa, Seymour Norte, San Cristóbal, Española, and Plazas Sur. Both itineraries offer round-trips from Baltra Island and run from Saturday to Saturday, with prices leading in at £3,550 per person based on double occupancy. For more information visit www.silversea.com/expeditions
Orion Expedition Cruises launches new site ORION EXPEDITION Cruises has launched a redesigned Website to provide a better overall user experience. The site features a simplified easy-to-use navigation bar providing logical access to extensive layers of information for voyages; a ‘Plan your expedition’ search tool that allows the user to refine their search by choice of expedition, region, departure date, voyage duration, specific interest, experiences and ship; Interactive maps of the Asia Pacific region featuring the destinations the line's vessels explore; video footage of numerous destinations; detailed day by day descriptions for each itinerary; a new section indicates ‘live pricing’, where agents can check for the latest pricing to ensure access to the best possible savings; and a new ‘My Voyage’ section that offers information for guests who have booked but have not yet travelled, including a facility to pre-register for optional excursions and beauty & spa treatments. For more information or to book call 020-7399 7620 or see www.orionexpeditions.com
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newsbulletin New service for group travellers from Bristol Airport BRISTOL AIRPORT has launched a personalised service for group travellers, Occasions, which caters for couples and groups looking to relax and enjoy refreshments in the terminal before boarding their flight. The free service offers a dedicated events coordinator to tailor the airport experience to each group’s specific requirements. Available locations include Bar Zero9, Dexters Chargrill restaurant, Wine & Deli, Burger King and Soho Coffee. Other services available as part of the package include preordering currency and purchases from duty free and Dixons Travel delivered to guests’ tables. For more information email occasions@bristolairport.com
Insight adds Highlights of Portugal tour from £1,525 INSIGHT VACATIONS has added a Highlights of Portugal option which begins in Lisbon. Guests take a guided tour of the city's Lower Town and stay at the five-star Hotel Altis in the historic centre, before travelling to Silves, where guests stay at Le Meridien Penina Golf and Resort. The tour then moves to the medieval walled city of Evora, where visitors are joined by a local expert to explore the highlights of the town. Accommodation is at the five-star M’ar De Ar Aqueduto. Other tour highlights include visits to Castelo de Vide, Tomar, Fatima, Coimbra and Porto. The nine-day tour costs from £1,525 per person including flights, VIP door-to-door transfers and accommodation. For more information visit www.insightvacations.com/uk
Western & Oriental expands multi-centre options in Family Holidays brochure WESTERN & Oriental has launched its Worldwide Family Holidays programme for next year offering specialist familyfriendly travel to the Mediterranean, Indian Ocean & Arabian Gulf, Caribbean and the Far East. New Indian Ocean additions include Long Beach in the Maldives and new for the Far East is Melati Beach Resort & Spa on Koh Samui, Angsana Laguna in Phuket, and a wider variety of multicentre experiences.
The brochure features more than 45 resorts, hotels and experiences and also includes an increased choice of holidays in Europe including Iberostar Anthelia in Tenerife, Domes of Elounda in Crete and on the Greek mainland, The Westin Resort Costa Navarino and The Romanos Costa Navarino. In North Africa, Sharm el Sheikh and Tunisia have been added for the first time. As examples of prices, a seven-night stay at the Sani Beach Hotel in Greece
costs from £509 per person, while the Sani Beach Club, also in Greece, costs from £539 for seven nights, with both offering a child price of £189, based on two adults and one child sharing a garden view room on a half-board basis. Seven nights at the Domes of Elounda on Crete costs from £755 per adult and £265 per child, based on two adults and one child sharing an open plan suite on a bed-and-breakfast basis. Visit www.westernoriental.com
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newsbulletin First Choice offers ‘tour & stay’ and twincentre breaks for winter 2013
agentreview Lisa Gilham from The Co-operative Travel in Spalding stayed at the five-star The Grand Hotel & Spa in Jersey for two nights with Airways. Here's what she thought of the property...
First impressions ..................................10/10 On arrival we were given a warm welcome from all staff. We were all allocated the key to our rooms and then escorted by a member of staff, shortly followed by our luggage.
Comfort ..................................................10/10 The hotel had a very luxurious feel to it, offering seating areas with comfy sofas which were very homely.
Quality ......................................................9/10 The hotel is rated five-star which I would agree with, but there were a few little things in the rooms which could be improved, including the bed throw which had seen better days. Facilities in the rooms were fantastic including a choice of up-to-date films, self un-steam mirror, and much more. Another brilliant quality of the hotel is its cinema room, which had very comfortable seats.
FIRST CHOICE has launched its ‘First Choice Tropical’ longhaul brochure covering its summer 2013 (second edition) and winter 2013 programme. The company has announced that from winter next year the Thomson 787 Dreamliner will fly direct to Phuket from Gatwick, where customers will have the chance to stay at a new SplashWorld property. An extensive ‘tour and stay’, twin-centre and pure beach centre programme is also new for next winter where, for example, holidaymakers can either stay for three nights in Bangkok combined with an 11-night stay in Krabi, Khao Lak or Phuket. Another new destination is Samana on the east coast of the Dominican Republic, where clients will have exclusive access flying from Gatwick next summer. Meanwhile, the Gran Bahia Principe hotels in Mexico, Jamaica, Punta Cana and Samana are offering exclusive upgrades for next summer. All customers booking by January 31, 2013 will automatically be upgraded from a standard room to a Golden Club room. First Choice offers 14-night holidays to Mexico, staying at the Gran Bahia Principal Akumal on an allinclusive basis from ÂŁ1,235 per person. The price is based on two sharing and includes flights from Gatwick on November 27, 2013. A new ‘Tropical Treats’ range offers 14-night holidays at the Maldives’ Vilamendhoo Island Resort & Spa on an all-inclusive basis from ÂŁ2,605 per person. The price is based on two sharing and includes flights on December 1, 2013. For more information or to book visit www.firstchoice.co.uk
Affordability ............................................9/10 I was very surprised by what Jersey had to offer and I loved it. Prices were expensive though and I would personally want to go somewhere much warmer for the same money.
Service ..................................................10/10 Service at the hotel was fab. At breakfast, if you could not find something you wanted the staff are more than happy to get it for you.
Good to know .................................................. We were allocated a side sea view room which I would definitely recommend as you get a view of the park and the sea at a cheaper price! I would also suggest guests try out the hotel's spa.
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Lisa receives a ÂŁ10 Love2Shop voucher for her review. If you'd like to take part and receive a free Love2Shop voucher please email jill.sayles@travelbulletin.co.uk or call 020-7834 6661 with your name and contact details.
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agentbulletin Booking incentives ●
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TRAVEL 2 has introduced its 2013 Simply Luxury brochure which offers agents more properties, self-drive itineraries and cruising for the first time. To coincide with the new brochure launch, the operator is giving agents the chance to win a six-night luxury holiday to South Africa. Agents will fly courtesy of South African Airways to Cape Town where they will experience three Simply Luxury properties including the Cape Grace, Twelve Apostles and Franschhoek Country House & Villas. To be entered into the prize draw agents must make a Simply Luxury booking to South Africa which includes flights with South African Airways and five nights’ accommodation, booked from now until December 31. Agents can gain a second entry into the prize draw if the booking includes any of the three prize hotels – Cape Grace, Twelve Apostles and Franschhoek Country House & Villas. For more information visit www.travel2.com AVRO FLIGHTS has launched a full range of ski flights for winter 2012/13 to include Friedrichshafen, Grenoble, Innsbruck, Munich, Barcelona, Milan, Venice and Verona. The company is offering agents the chance to win a pair of flights to Munich on any booking made on these routes by December 15, for departures until April 20, 2013. To apply, email booking references to agencysales@avro.co.uk by December 20.
PARIS PATROL...TravelCube and Flybe took eight travel agents from the East Midlands on a trip to Paris. Agents stayed at the four-star, 950-room Hotel Concorde La Fayette and experienced an Open Tour Boutique bus tour of top attractions as well as visits to Le Mollard Restaurant, Lido de Paris and Disneyland. Pictured making the most of Disneyland Paris are, from the left: , Paula Dalby, Kanoo Travel in Leicester; Fran Pettigrew, Kanoo Travel in Sheffield ; Pam Robinson Barnett, Millington Travel; Lauren Stockdale, Good Travel Management; Josef Stevenson , Quorn Business Travel; Anna Barnes, TravelCube; Paul Willoughby, Flybe; Karen Parkes, Cooperative Travel Management, Derby; Wayne Woodhall, Corporate Travel Plus; and Julie Hindson , Co-operative Travel Management, Stafford.
Did you know? It’s in the stars… What’s in store for Sagittarius? YOU MIGHT have had some differences with friends or family lately but the good news is that if you broach the subject in hand, you'll be able to reach a compromise. Next month is a good one for networking so make sure you accept any work invitations. You may even find yourself make long-lasting friendships along the way. Lucky number: 31 Lucky day: Thursday
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A SURVEY by HomeAway.co.uk has revealed that the Number 1 family row is where to spend Christmas Day, while at least half of us argue on a daily basis during our annual holiday. The study of 2,000 Brits found that almost half of respondents argue up to five times during the festive season. Which side of the family to visit or invite over for Christmas is the second biggest cause of rows. A further 26% bicker about how much money to spend on one another, and their friends and family. Other clangers include who carves the turkey, who does the washing up and what to watch on TV. Families and couples feel under more pressure at Christmas than other times of year, according to Relate, the relationship support charity. Despite this, the majority of people agree that being together as a family is the most important thing overall. Over 70% of survey respondents agreed with this unanimously and one in three said Christmas was a good time to go away with family and friends.
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newsbulletin Classic adds new properties to 2013 Mallorca brochure CLASSIC COLLECTION Holidays has issued its 2013 Mallorca brochure which features 12 new property additions, plus the inclusion of Menorca and Ibiza. The operator has introduced five new Mallorca properties which include the five-star Gran Hotel Son Net, a luxury boutique hotel located on the hillside of the Tramuntana Mountains and the Hilton Sa Torre Mallorca, a five-star hotel with a range of amenities located ten minutes from the sea. In Menorca, the company has introduced the fourstar Hotel Sol Menorca as a new addition. Located on the beachfront the hotel offers a large outdoor pool as well as easy access to the beach. For luxury Ibiza holidays the five-star Grand Hotel Palladium is highlighted as a new addition, and is located on the sea, close to the town of Santa Eulalia which offers a traditional Spanish atmosphere. Alongside the new brochure launch, the company is also offering a selection of early-booking offers across the Balearic Islands. For more information visit www.classic-collection.co.uk
CO-OP-ERATION...The Midcounties Co-op Travel is to launch dynamically packed holidays with exclusive deals for customers under the banner ‘Co-op Recommends’ in the New Year. The move follows a partnership with the bed bank division of On Holiday Group and the new deal will give the Midcounties branch network, homeworking and call-centre businesses access to exclusive discounts and added value deals negotiated directly with hotels on the Co-op’s behalf. Midcounties’ Alistair Rowland (centre), is pictured welcoming CEO Steve Endacott (right) and Bill Allen, MD of Accommodation, On Holiday Group, to the consortium.
Balkan Holidays announces more regional flights to Slovenia BALKAN HOLIDAYS is offering seven-night ski and snowboard holidays to Slovenia from more regional UK airports in winter 2013 following the addition of new flights to neighbouring Salzburg, Austria. Holidaymakers can ski in the resorts of Kranjska Gora, Lake Bohinj and Lake Bled, Slovenia, departing from a choice of nine regional UK airports, from January. New flight departures are to Salzburg on Saturdays with scheduled airlines, flying from Leeds, Gatwick, Luton, Liverpool, Bristol, Manchester, Edinburgh,
Southampton and Exeter. These flights are additional to the operator's existing programme to Slovenia from Stansted and Luton. A seven-night break flying from Gatwick on January 5 and staying at the four-star Hotel Jezero in Lake Bohinj costs from ÂŁ429 per person, based on two sharing, including breakfast accommodation, flights and transfers. For more information call 0845-130 1114 or see www.balkanholidays.co.uk/agents
Gatwick travellers park closer with Holiday Extras HOLIDAY EXTRAS is offering pre-booked spaces at the Gatwick Short Stay car parks for winter holiday travellers. The car parks are ideal for customers who want to keep their car keys while on holiday, and for customers who request covered parking for the duration. The Short Stay car parks are the only ones within walking distance of the terminals, which makes them an ideal choice for those looking to get to check-in quickly on the day of their flight. Eight days' parking booked over the Christmas holiday costs from ÂŁ84.30. For details see www.holidayextras.co.uk
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puzzlebulletin Travagrams
Su Doku Win a £50 Hotel Chocolat voucher in the travelbulletin Su Doku prize puzzle
Can you solve the following anagrams to decipher the destination & tour operator?
Used Ox
Number: 091
A➠
B➠ This tour operator takes its name from the second book of this Holy Scripture
C➠
Rams
D➠ Fill in all the squares in the grid so that each row, column and each of the 3 x 3 squares contains the digits 1-9. Once you have completed the puzzle, simply identify the numbers that relate to the letters, A, B, C and D then e-mail the solution, with your name, company name, and full postal address plus phone and ABTA number if applicable to: competition@travelbulletin.co.uk Closing date for entries is Thursday, December 6th. Solution and new puzzle will appear next week. The winner for 16th November is Nicki Tanner, Wallace Arnold Travel in Halifax. November 16 Solution: A=4 B=8 C=2 D=5
Crossword
Destination of the future shares its name with this Honolulu born singer
Where Am I?
This UK city was known as Deva in Roman times.
Congratulations to Mark Brewer, Imp Travel who won the 16th November crossword prize of £50 Pizza Express vouchers Fill in the crossword to reveal the mystery location highlighted by the green squares.
Number: 091
Across 1. Polish airline (3) 4. Italian holiday isle (5) 6. African country, initially (3) 7. Monrovia is the capital (7) 9. Sporting term, sounds like a letter of the alphabet (3) 10. Capital of Latvia (4) 11. British boxer, Amir (4) 13. Villas specialist, part of TUI (4) 15. Car-free Channel Island (4) 18. Star sign (3) 19. Popular ITV talent show (1,6) 20. Nassau airport code (3) 21. Capital of Cape Verde (5) 22. Scandinavian airline (3)
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Down 1. Girl group who won 19 Across last year (6,3) 2. Medieval German city on the Moselle (5) 3. Costa del Sol city and airport (6) 4. Largest of the Caribbean islands (4) 5. City in Australia and Scotland (5) 8. State capital of Maryland (9) 12. This city is a popular base for trips to the Great Barrier Reef (6) 14. Japanese city (5) 16. Myleene, face of the Littlewoods Christmas ads (5) 17. Active volcano on the island of Sicily (4)
For the solution to the Crossword, Where Am I? and Travagrams, please see page 22 November 30 2012
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hotelbulletin La Cala Resort in Andalucia is offering four nights’ breakfast accommodation for €389 (approximately £312) per person for autumn. The offer includes three rounds of golf on any of the three golf courses and is based on two sharing. Tour operators featuring the resort include Golfbreaks.com and Yourgolftravel.com. For details visit www.lacala.com
Rezidor Hotel Group opens Radisson Blu Hotel Nantes in France THE REZIDOR Hotel Group has opened the Radisson Blu Hotel, Nantes. The company’s youngest French flagship is housed in the former Court of Justice (Palais de Justice) – an elegant building that was constructed in 1851 and served as the Nantes Law Court until 2000. The property's design maintains many former features, and combines them with a contemporary style and offers 142 guest rooms, dining in the former court room, conference facilities, a gym and spa.
DoubleTree by Hilton adds Croatia to portfolio of destinations DOUBLETREE BY Hilton has announced the opening of its first hotel in Croatia, located in a prime position in the business district of Zagreb. The property welcomes guests with a warm chocolate chip cookie on arrival and features 152 guest rooms and suites all with floor to ceiling glass windows, free highspeed internet access, a flat-screen satellite TV, ironing board, mini-bar and tea and coffee making facilities. The company's president EMEA Simon Vincent said: "A significant addition to Zagreb’s visitor offering, the hotel features fantastic events space and easy access to historic and cultural highlights which makes it a perfect weekend break destination or a stop-off for travellers en-route to the Croatian coastal resorts.” For meetings, conferences and events, DoubleTree by Hilton Zagreb offers more than 4,140sq. ft of flexible meeting space, featuring the Mimosa Ballroom, which seats up to 250 delegates theatre style, a boardroom and a further three meeting rooms with capacity for up to 300 guests. Meanwhile, the hotel group has opened its first property in Phuket, Thailand. DoubleTree Resort by Hilton – Surin Beach is located on the west coast of the island on Surin Beach, approximately 24km from Phuket International Airport. The resort offers 250 guestrooms, including more than 80 suites; three food and beverage outlets; four meetings rooms, a business centre; fitness club; outdoor lagoon-style pools; water slides and a kids' club. The company's global head Rob Palleschi said: "We are pleased to welcome our first property in Thailand to our portfolio of more than 310 properties globally. Both domestic and international guests coming to this popular resort destination will be introduced to the quality accommodation and personalised, welcoming level of service and hospitality that is synonymous with the brand.” For more information visit www.doubletree.com or call 0870-590 9090.
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The property is within walking distance of a variety of attractions including La Cité-Nantes Events Centre and the Château des Ducs de Bretagne. For business travellers, the hotel offers six meeting rooms which offer free high speed internet access, modern business facilities, and the services of a meeting and events team. Opening room rates range from €145 to €315 per room per night. For details see www.radissonblu.com/hotel-nantes
InBrief ● THISTLE HOTELS has announced the launch of its
winter sale, offering guests up to 50% off stays, with prices starting from £42 per room per night. The offer is valid for stays between December 13 and April 14, 2013. To book visit www.thistle.com ● MERCURE HAS opened a renovated Landmark hotel in
Greenwich. The converted RIBA Bronze awarded former police building has been modelled to a high specification and is now open as The Mercure London Greenwich Hotel, offering 145 guest rooms and a penthouse suite. Rooms are available from £129 per room per night. ● TOURISM MALAYSIA has announced that the Majestic
Hotel Kuala Lumpur will open its doors on December 1. The hotel will feature 300 rooms and suites. For details visit www.majestickl.com ● AN EX BBC broadcasting centre, which has just
undergone a huge £4million restoration project under new ownership, has reopened as a new luxury hotel. The Wood Norton, which is situated in the heart of Worcestershire, features 50 guestrooms and a restaurant. For details email sales@thewoodnorton.com or visit www.thewoodnorton.com ● SWISSÔTEL HOTELS & Resorts is offering special rates
for the winter festive season. Effective immediately, and until February 25, 2013, guests staying a minimum of two nights will receive a 20% reduction on the best available rate. For details see www.swissotel.com
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T HE COUN T DOW N IS ON! Voyager launches next week!
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Voy Voyages ages of D Discovery’s iscovery’s new 540-passenger ship Voyager Voyagerr launches next ecember she will set sail on her inaugural season to the w week! eek! On 4th December ǰȱ ȱ ȱ ȱ ȱ ȱ ę ȱ ȱ ǯ ǰȱ ȱ ȱ ȱ ȱ ȱ ę ȱ ȱ ǯ Ȋ Ȋȱȱ Ȋ Ȋȱȱ Ȋ Ȋȱȱ Ȋȱȱ Ȋ ĴȂ ȱ ĴȂ ȱ
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For agency sales information contact: Brian Langford
Tim Fleming
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Details of improvements and artists impressions are correct at time of print but subject to change. *Voyages ges of Discovery is a trading name of All Leeisure Holidays Ltd ABTA W0302 ATOL 3897
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personalitybulletin
Paul Sharp The agency sales manager of The River Cruise Line says he’d like to predict the future and never forgets his iPod when travelling...
"How do I deal with stress? Spinning at the gym in a darkened room listening to 'old skool' Ibiza anthems"
Who is your ideal travelling companion? Sarah Beeny. What's your earliest childhood memory? Enjoying a family Christmas. Where was your last work-related trip? A trip on the Dutch Waterways on the mps Calypso which was chartered by one of our agents. We went to Maastricht, Valkenburg, Delft and the 2012 Floriade Festival. If you were a celebrity who would you choose to be and why? Dermot O’Leary – he is just too cool! What three words would your friends use to describe you? Passionate, loyal, fun-loving. What have your travels taught you? To always have a great sense of humour. What is the best advice you recall? Feel the fear and do it anyway! If you could have a room full of any one thing, what would it be? £50 notes! If you could change three things in the industry, what would they be? 1. More recognition of the amount of resilience and tenacity travel agents have in a tough economic environment. 2. Those who travel really appreciating the work and efforts of all concerned in delivering holidays. 3. Formal accreditation for industry knowledge that is recognised and respected by other disciplines of the working world. Who has been the biggest inspiration/influence in your career? My parents – I want to do them proud and be the best at what I do.
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Career path ● ● ● ●
●
River Cruise Line: Agency sales manager - April 2011-present Haven Holidays: Groups & events manager - 1 year Complete Cruise Solution: Regional sales manager - 1 Year P&O Cruises: Onboard shore excursions & operations manager – 5 years Thomson Holidays: Resort manager - 5 years
What's your favourite city and why? Barcelona, because there is just so much to do there – great food, music, art, people – you name it, it has it. If you were not doing this job, what would you be doing? Running a tea room or stylish coffee bar/bistro. What is your motto in life? Feel the fear and do it anyway. What is your favourite mode of travel? Ships of course! If you had a super power what would it be and why? I would like to be able to predict the future. Where did I put that lottery ticket....?
November 30 2012
What was your nickname at school and why? Sharpie – the name says it all. What item do you always take with you when travelling? My iPod. To quote John Miles: “To live without my music would be impossible to do, because in this world of trouble, my music sees me through”. What's your favourite airline and why? BA – First Class service all the way. How do you deal with stress? Spinning at the gym, in a darkened room listening to “old skool” Ibiza anthems. Is there anything that you dislike about the travel industry? Only that people outside the industry seem to think we are forever jetting off on holiday and sometimes don’t appreciate the hard work and resourcefulness involved. What special skill do you have? I don’t think I’ve got any ‘special’ skill. I’m just the same as anyone else and try to apply those skills I have to the very best of my ability. How do you cope with the advances in technology? Love it, embrace it and run with it. What’s your favourite movie of all time? The Empire Strikes Back. If your life was turned into a movie, which actor would play you? Johnny Depp. I think he’s brilliant at any role he takes on and would definitely do the role justice.
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Seven-night self-catering break for £275 from Olympic Holidays OLYMPIC HOLIDAYS reports that the Greek islands are set to make a big impact on the summer holiday market next year and has added a selection of properties to its Summer Sun 2013 programme, including the newly built five-star all-inclusive Kresten Royal Villas & Spa and Kresten Palace Hotel, both in Rhodes, and the three-star Asterias Village in Crete. The operator’s commercial director Photis Lambrianides said: “Cyprus is
Superbreak adds new hotel in Malta SUPERBREAK HAS added a new hotel in Malta to its portfolio. The five-star Palace Hotel in Sliema is now available for agents to book and is fully commissionable. Located 500m from Sliema’s beach, the top floors of the hotel feature a spa and a rooftop pool overlooking the sea. The wellness centre is spread over three levels and includes an indoor pool, fitness centre and saunas, and a variety of relaxing treatments and massages are available to book. There is also a choice of three restaurants, including TemptAsian, which serves oriental cuisine. Breakfast accommodation at the hotel leads in at £36.50 per person until the end of February 2013, excluding Christmas and New Year. For more information call 0871-221 4444 or visit www.superbreak.com/agents
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another Mediterranean island that remains a consistent performer. I expect all-inclusives to again have a big role next summer, when we are featuring 45 in Cyprus alone. The all-inclusives in Cyprus are excellent and demand for them remains high." Cyprus additions for next summer include the four-star Olympic Lagoon Resort in Agia Napa, three-star Moniatis Hotel in Yermasoyia village, and the Basilica apartment complex in Paphos.
Brochure prices lead in at £275 per person at the Kosmas Studios in Corfu, and £335 at apartments in Protaras, Cyprus, for seven nights' self-catering. A seven-night all-inclusive stay at the five-star Kresten Royal Villas & Spa in Kalithea, Rhodes, costs from £699 per person, based on two sharing a double room in June, including flights and transfers. For more information call 0844-499 4449 or visit www.olympicholidays.com
Marbella Beach Hotel undergoes two-year transformation project THE MARBELLA Beach Hotel in Corfu is currently undergoing a two-year transformation project, with the final phase taking place over the winter months of 2012/13, ready for completion by April/May next year. The first phase saw the unveiling of 265 upgraded rooms and suites, plus an upgrade to the beach area with the addition of more sand and new mattresses for sun-beds. Phase two will see the hotel’s lobby and public areas upgraded along with a new spa and gym. The remaining 119 rooms will undergo renovation bringing the total to 384. Creating a new range of family rooms will be a main focus throughout and the hotel will also re-open with a new kids’ club.
Meanwhile, guests are offered private boat excursions to the island of Paxos and the coastal village of Sivota that depart from the hotel’s own beach. Families who book a full day excursion will also receive a Beach Play Kit with snorkelling and beach accessories. Rates vary depending on the number of passengers, but lead in at €49 per person including food, wine and water. The property has also launched a new honeymoon package that includes a complimentary room upgrade (subject to availability), traditional Greek sweet platter, sparkling wine & flowers in room, manicure, pedicure, sauna and Hammam, a 20% discount on other spa treatments plus one candlelit dinner at the á la carte restaurant. For more information visit www.marbella.gr
Belleair Holidays offers one week free this winter BELLEAIR HOLIDAYS has announced a selection of “three weeks for the price of two” offers at a selection of properties on Malta and Gozo this winter, offering guests savings of up to £366 per person. As an example, three weeks at the five-star Radisson Blu in St. Julian’s costs from £819 per person, offering a saving of up to £220 per person. The offer, subject to availability, is valid for travel between December 1-24 and February 1-28, 2013. A two-week booking at the three-star Plaza/Plaza Regency on a half-board basis offers guests a third week free on a bed-and-breakfast basis, and leads in at £574 per person, saving up to £98 per person. Alternatively, clients can book four weeks on a bed-and-breakfast basis and receive free half-board for the duration of their stay, saving £308 per person. Prices include flights with Air Malta, accommodation, private transfers, a mini guide and complimentary entrance to one of the island’s attractions. For more information or to make a booking visit www.belleair.co.uk/agents or call 0845-365 3412.
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Shearings Holidays reintroduces Malta & Croatia tours for 2013 with eight days from £569 SHEARINGS HOLIDAYS has announced that its Malta and Croatia tours will be making a return next year. The operator's Europe and worldwide product manager Patricia Birmingham said: “The Mediterranean has some of the most beautiful islands in the world. Our holidays to Malta and Croatia continue to be best-sellers, offering customers a well-rounded holiday with the chance to experience traditional culture, historical sites and
diverse landscapes as well as, of course, great weather year-round.” An eight-day Sliema allinclusive trip leads in at £569 per person and tours the town of Sliema. Included are flights, transfers, optional excursions to the island of Gozo, a chance to explore Valetta, a harbour cruise and a visit to the local market. Full-board accommodation at the three-star Hotel Plevna, which offers a rooftop terrace featuring live music
and a selection of complimentary drinks, is also part of the itinerary, and departures are available from January to October. Alternatively, a 12-day Croatia Coastal Discovery trip costs from £969. Highlights include a full-day excursion to Krk Island, a chance to explore the Plitvice Lakes at Croatia’s largest National Park, visits to the tows of Rovinj and Pula, as well as a full day at Postojna, one of the largest
Greece focus from Cyplon Holidays in 2013 brochure CYPLON HOLIDAYS has given Greece 50% exposure in its new 2013 Cyprus, Greece & Her Islands brochure. New features include pre-bookable spa packages and an index to help categorise hotels, such as displaying adult-friendly, boutique and all-inclusive hotels to help agents find the right accommodation for clients. New tours include a one-day Saronic Island Cruise, which includes transfers from Athens to the port of Piraeus, and visits the island of Poros & Hydra, offering lunch onboard, a visit to the island of Aegina and swimming. Prices lead in at £89 per person. Classical Tours of Greece are also available, with a five-day tour including two nights in Athens and one-night stays in Olympia and Delphi leading in at £765 per person from November 1-March 31, and summer prices from £815 (from April 1-October 31). Alternatively, clients can opt for a seven-day tour from £1,035 per person in winter or £1,099 in summer, which includes a city tour of Athens and an additional one-night stay in Meteora. An eight-day tour includes all of the above plus a Saronic Gulf cruise and two further nights in Athens from £1,190 per person in winter and £1,270 in summer. All package tours are commissionable at 14%. The brochure also features more hotels in Crete, with new spa packages at the Porto Elounda Golf, Elounda Peninsula, Elounda Mare Hotel St Nicolas Bay and the Royal Mare Thalasso. The company is offering a £10 per passenger incentive for all seven-night Greece bookings for a minimum of two adults, and is offering its entire range of accommodation as accommodationonly, commissionable at 10%. REOPENING FOR the summer season on May 1, 2013, Daios Cove Luxury Resort & Villas in Crete is offering a third off all 2013 summer holidays booked by February 28. Rooms start from €109 per person per night staying in a Deluxe Sea View room on a bed-and-breakfast basis and from for a Deluxe Sea View room with a private pool. Guests staying between May 1-20 and October 1-30, 2013 will also receive a free upgrade to half-board. For details see www.daioscove.com
Main pool, Daois Cove
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caves in the world, and Lipica Stud Farm. Half-board accommodation at the fourstar Grand Hotel in Opatija is offered, along with four excursions, coach travel and two nights’ en-route accommodation (one-night half-board, one-night bedand-breakfast). Departures are available from June to September. For more information or to book call 0844-824 6351 or visit www.shearingsagent.com
Skiathos properties introduce healthy living programmes SKIATHOS PRINCESS Hotel and Aegean Suites Hotel, located on the Greek Island of Skiathos, have launched ‘Harmony Wellness & Healthy Living Programmes’ to guests for a supplement of €170, giving the opportunity to take part in twice-daily group activities and workshops. Special yoga and pilates retreats have also been added and guests are also offered organised weekly walks on the island accompanied by a professional guide, with prices from €10 per person. Both properties also feature a variety of locations, settings and styles for both wedding ceremonies and receptions, with a private events team overseeing all details. Only one wedding is performed a day with a maximum of three per week to ensure a personal and intimate approach to each couples day. For more information visit www.skiathosprincess.com or www.aegeansuites.com
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Essentially Prestige offers week’s stay in Sicily from £473 ESSENTIALLY PRESTIGE, which offers a dedicated Sicily brochure, is highlighting a selection of seven-night stays, with prices starting from £473 per person at the three-star Hotel Cala Marina in Castellammare Del Golfo, including flights, transfers and breakfast accommodation. A week’s breakfast stay at La Foresteria Planeta, a new four-star boutique property that offers cooking courses, grape and olive harvesting, wine tasting and special dinners, costs from £724 per person including car
hire and flights. In Cefalu four properties are featured including a week’s stay starting from £532 per person on a bed-and-breakfast basis at the four-star Hotel Artemis, including flights from Gatwick and transfers. Meanwhile, holidaymakers can choose from 11 properties in the Taormina resort, including Villa Carlotta and the five-star San Domenico Palace, where a week’s stay costs from £948 and £1,067 per person respectively. Prices include a free night’s stay with breakfast, flights with BA and transfers.
The operator is also featuring three multi-centre holidays each taking in various locations on the island, and is offering tailor-made breaks in any combination of resorts with any length of stay. As an example, a Sicilian Gastronomy Experience starts in Menfi in Western Sicily and leads in at ÂŁ727 per person including flights from London, car hire and bed-and-breakfast accommodation. For more information or to book call 01425-480400 or visit www.prestigeholidays.co.uk
New company, Sailing.hr promotes fun and sun for ‘twentysomethings’ in Croatia SAILING.HR IS a new Croatian holiday sailing company that offers itineraries to the hundreds of islands along the Adriatic coastline. Aimed at the ‘twentysomethings’, the cruises are not for the faint-hearted as guests are expected to crew and look after the yacht, as well as visiting a range of summer music festivals and beach parties. Guest crews, helped by an experienced skipper, decide where they want to go, what they want to do and what they want to eat. The company offers commission to agents and prices lead in at ÂŁ300 for a berth on a seven-day cruise. For more information visit www.sailing.hr
Agent offer from MTA & Air Malta TO REWARD agents and operators for their continued support, the Malta Tourism Authority and Air Malta have launched a travel trade winter offer to allow them the chance to experience the winter sun of Malta first hand. The offer is valid until March 24, 2013 and includes flights for one agent plus one accompanying guest from â‚Ź50 per person excluding applicable taxes. All breaks are subject to availability and exclude peak times. Bookings must be made within 21 days of departure. For details see www.mta.com.mt/pepoffers
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CLASSIC COLLECTION is featuring the adult-only Hotel Su Gologone, part of the Emozioni group of hotels, in northern Sardinia. The hotel offers oil-painting, pottery, embroidery and astronomy courses alongside wine and olive oil tasting and cookery lessons. A seven-night stay leads in at ÂŁ992 per person in June based on half-board in a classic room and includes flights and private transfers. The property is one of three new hotel additions that the operator has added to its Sardinian programme following a 14% increase in year-on-year summer sales. For details call 0800-008 7288 or visit www.classic-collection.co.uk
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Condor Ferries highlights December trips to Guernsey
P&O FERRIES is offering a new deal to kick-start cross Channel shopping trips in the run up to Christmas. Clients booking a Dover – Calais day trip for a car and passengers can collect six free bottles of red, white or rose JP Chenet wine on board. The offer applies to bookings for travel until December 14 and fares lead in at £25 return. For details see www.poferries.com or call 0871-664 6464.
CONDOR FERRIES, the only year-round operator to offer services between the UK and the Channel Islands, is promoting £99 one-way fares to Guernsey and Jersey next month, for a car and two passengers for up to two days away. Regular sailings depart for both St Peter Port in Guernsey and St Helier in Jersey. Foot passengers travelling in December can get a taste of Guernsey for £12 return on selected dates for a day trip, which operates regularly from Poole. On board facilities including a selection of hot and cold drinks, meals and snacks and a range of duty free offers, including beers, wines, spirits, fragrances and gifts. Meanwhile, the company has launched its sailing schedule for summer 2013, allowing passengers to book journeys to France and the Channel Islands up to November 4 next year. A range of itineraries are offered from the UK, with an increase of more than 20% in connecting services available to St Malo in France via Jersey and Guernsey. Regular fast ferry services from Weymouth will return from July 17, operating alongside additional services from Poole, while day trips to Guernsey and Jersey will continue, allowing passengers to experience the Channel Islands, as well as take advantage of duty free shopping. Agents booking online can save their clients £5 for a booking that includes a car. For more information visit www.condorferries.com
Aferry.co.uk teams up with Stena Line to offer customers new bookable options AFERRY.CO.UK HAS developed a new agreement with Stena Line to give customers the option to book other non-Stena Line operators and routes on Stena's Website. The site (www.stenaline.co.uk) offers visitors access to book additional ferry trips on non-Stena Line operated routes, and the new collaboration
means that more than 1,100 routes and 75 different ferry companies from across Europe are now available to customers. James-Howe Davies, Group CEO of The Travel Gateway, said: “We are very much looking forward to the prospect of developing our relationship with Stena Line. As one of the leading
players in the European ferry industry, Stena Line has shown real vision and business acumen with this initiative and the new partnership signifies confidence in its place and reputation within the wider ferry industry.” The company has also announced that a new app for iPhone and Android is now available.
THE SECRETARY of State for Transport, Patrick McLoughlin MP (right), joined Eurostar CEO Nicolas Petrovic at St Pancras International to mark Eurostar's 18th birthday celebrations with the cutting of a special birthday cake, which was shared with customers throughout the day. As well as being Eurostar’s 18th birthday, this month also marks both the fifth anniversary of the move from Waterloo International to its new home at St Pancras International and the opening of HS1, the UK’s first high-speed rail line, in 2007.
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crosschannel Brittany Ferries’ Barfleur returns to Poole–Cherbourg route BRITTANY FERRIES has announced the return of Barfleur (pictured) from Poole to Cherbourg from next March. The timings (departing from Poole at 08:30 and returning at 18:45) are ideal for day trippers, as well as those travelling beyond Cherbourg. The company is also encouraging agents to promote its range of self-drive holidays in France and Spain featuring gites, casas, villas, apartments, chalet camping and hotels. The line's business & trade development manager Dan Joynes said: “We have always viewed the trade as an important part of the business and I am always keen to develop the relationships that are already in place and to tap into the opportunities that are available to us.
Barfleur
"I would certainly like to see more agents selling our huge range of ferry-inclusive holidays which, in fact, offer good rates of commission as well as being easy to sell.” Call 0871-244 0633 or visit www.brittany-ferries.co.uk
DFDS announces joint venture with LD Lines to expand cross channel service DFDS SEAWAYS has teamed up with LD Lines to expand its cross channel service by incorporating LD Lines' two western channel routes (Newhaven to Dieppe and Portsmouth to Le Harve), in addition to DFDS' Dover-Dunkirk and Dover-Calais services. The Newhaven to Dieppe route operates four daily sailings with a crossing time of four hours. Newhaven is the closest port to London and is a short journey from the seaside resort of Brighton. The French port of Dieppe is situated in upper Normandy and has fast connections to Paris and the rest of Northern France. The Portsmouth to Le Havre route runs two daily crossings; the sailing from Le Havre operates from 17:00-21:30, while the sailing from Portsmouth operates an overnight sailing from 23:0008:00, with an eight-hour transit time. On the eastern channel, the line offers up to 44 crossings a day on its Dover-Dunkirk and Dover-Calais services. For more information visit www.dfdsseaways.co.uk
Shearings Holidays promotes twincentre break to Jersey & Guernsey from £639 SHEARINGS HOLIDAYS is offering two cross channel breaks next year. A twin-centre Jersey and Guernsey break leads in at £639 per person and combines four nights in Jersey with three nights in Guernsey, allowing customers free time to explore the islands at their leisure. The price includes seven nights’ half-board accommodation, two halfday sightseeing excursions, flights and transfers. Departures are available from April to October 2013. Alternatively, a new fiveday Scenic Normandy tour costs from £519 per person, with highlights including visits to the resort of Deauville, the port of Honfleur and Rouen. Travellers can also visit a local Calvodos cellar for an included tasting. The price includes four nights’ accommodation, two included excursions, one optional excursion, luxury coach travel and free Home Connect Service (where available). Departures are available from May to September. For more information call 0844-824 6351 or visit www.shearingsagent.com
LD Lines issues special getaway autumn fares from £15 one-way to France & Spain LD LINES has issued new autumn special offer fares across its network of three ferry routes, to provide short break excursion ideas to a choice of destinations including the Normandy region of Northern France and Gijón in Northern Spain. The line's two ferry services to Normandy operate from Newhaven to
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Dieppe and Portsmouth to Le Havre. Based on a five-day return for a car and two passengers, Newhaven – Dieppe autumn break fares start from £44 each way and via Portsmouth – Le Havre from £53 each way. Foot passenger fares on both routes start from £15 each way. Both routes also have a
special fare for a motorhome and two passengers from £62 each way via Newhaven – Dieppe and from £72 each way via Portsmouth – Le Havre. The company's 'Motorways of the Sea' ferry service, which operates between Saint Nazaire (Nantes) in North West France and Gijón in Northern Spain, also has autumn offer
fares available. For a car and two passengers fares start from £79 single including standard seats; from £129 single including a standard cabin; and for a motorhome and two passengers cost from £159 single including standard cabin. For more information or to book visit www.ldlines.com or call 0844-576 8836.
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crosschannel Port of Dover donation to National Trust helps keep White Cliffs safe THE PORT of Dover, which has been working closely with the National Trust in support of its ‘Save the Cliffs’ campaign, has made a donation that will ensure that the White Cliffs of Dover, an internationally recognised landmark, will rest in the safe hands of the body established to protect the nation’s heritage. The port's chief executive Bob Goldfield said: “I am very pleased that by enabling the National Trust to meet their target early, we have played a part in ensuring that the White Cliffs of Dover, an internationally renowned element of the UK’s history and identity, will remain a national treasure for the enjoyment of all. “It was very important to us that our donation would assist the Trust in its ability to maintain and protect the Cliffs, thereby ensuring a real and lasting legacy.” Meanwhile, as a demonstration of its long-term
commitment to maintaining Europe’s busiest international ferry port, the Port of Dover’s grab hopper dredger MV David Church has undergone a comprehensive upgrade worth almost half a million pounds. The upgrade will ensure another 15 years of quality service for the Port’s customers, including its major ferry and cruise customers. The port's general manager of operations Paul Brown said: “The David Church was specifically designed for operating in the Port of Dover and has been doing a vital job for 17 years now. This unique resource is essential in maintaining the depths of navigable water within the harbour so that all vessels can navigate safely without the risk of grounding. This dredging regime is particularly important to Dover’s cruise business as every year the fairway is dredged to cater for the deep draft cruise ships that call at the port.”
The White Cliffs of Dover
WW1 remembrance project in Northern France & West Flanders gears up for centenary ALMOST 100 years ago, the fields of Northern France and Flanders in Belgium witnessed the tragedy that was the Great War and have joined together in a major project for the centenary commemoration in 2014. Long before national borders were mapped out, the regions of West Flanders (Belgium) and the Nord, Pasde-Calais, Somme and Aisne (Northern France), shared a common history. These regions are now working on a joint European project for the commemorations for 2014: "The Great War Remembered" or "1418 Remembered", supported by the Interreg iv-programme. In the past 15 years, interest has grown about WW1
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and increasing numbers of British visitors are heading to Northern France and Belgium to trace their relatives and to see the museums, cemeteries and preserved battlefields. Some of the most popular places are Ypres, where the Last Post Ceremony is held every evening, and the refurbished In Flanders Field Museum in the city. The recently opened tunnels in Arras, the underground museum in Albert and the “Historial de la Grande Guerre” in Peronne form part of an itinerary available to visitors. Doug Goodman, an expert on The Somme, said: “The tourist boards have produced some superb literature, including detailed maps & guides to the
November 30 2012
School children at Menin Gate
battlefields ready for a huge influx of British visitors as the Centenary gets underway in 2014.” For more information on planned activities see www.1418remembered.co.uk
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FUNWAY HOLIDAYS is highlighting a three-night stay at the Midtown Hotel in Boston for £535 per person. It includes one free night's accommodation and is based on a January 19 departure. For clients looking for a stay on the west coast of America, the company is offering three nights at the Hotel Carlton in San Francisco for £749, based on a January 15 departure. Prices include flights with Virgin Atlantic. For details visit www.funway4agents.co.uk
Butlins introduces new entertainment programme for 2013 BUTLINS HAS unveiled its new entertainment programme for next year, with new characters as well as several familiar faces appearing across all three resorts. At February half-term the Sesame Street Live gang will be welcomed to the stage, alongside a number of other shows including the ‘Jacksons’, ‘Blues on the Move’, the new Bob the Builder show ‘Never Mind the Breeze Blocks‘ and Pirate Pursuit treasure hunts for five to eight year olds in Get Busy club sessions. Bognor Regis will also be welcoming the live character shows to its new Character Theatre, set to open at Easter. Angelina Ballerina will be pirouetting on stage in a show exclusive to the Character Theatre alongside the new ‘Billy, Bonnie and the Buccaneers’ early evening show, which will be making its debut for a fee of £5 per person.
Easter will also see the start of the new Redcoat Gameshow, Billy Bear’s ‘Buzz Boom Bang’ and the Skyline Gang shows, whilst the school summer holidays will bring the launch of Big Top Circus (£5 fee per person), the Butlins Summer Garden Party and VIP Water Wars. New activities for 2013 at all resorts include handball, kite & clock making and jewellery making. A three-night weekend break at Minehead costs from £59 per person arriving on February 8, 2013, based on two adults and two children sharing a Silver selfcatering apartment. For more information or to book see www.bourneleisuresales.co.uk or call 0845-070 4742
easyJet to launch Moscow flights from Gatwick next spring EASYJET IS to launch flights between London and Moscow from spring next year. The carrier will operate an Airbus A320 on two services daily from Gatwick, with each aircraft offering 180 seats.
The airline's chief executive Carolyn McCall said: “Russia has a fast growing economy and is a country rich in culture and history. We believe that our flights will be popular with both business and leisure travellers alike."
The four-hour flights depart London at 07:00 and 14:00 each day and depart Moscow at 14:40 and 21:40, with return fares leading in at £125 return. For more information or to book see www.easyjet.com
Red Sea Holidays adds new resorts, excursions and golf options RED SEA Holidays, which recently released its October 2012/November 2013 brochure featuring new resorts as well as a range of offers, has built on its existing offering with the introduction of new resorts, excursions and golf options. New for 2012/13 are pre-bookable golf packages at a choice of PGA-designed golf courses in locations in Makadi Bay, El Gouna, Soma Bay and Sharm el Sheikh. The company's sales director Jason Hilton said: “Red Sea Holidays is enjoying continued growth and we’re confident that with our increased product offering we will maintain our reputation as Egypt experts. "Our new brochure reflects the quality of product development and with a bigger choice than ever there is
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something for every holidaymaker.” As an example of prices, a seven-night all-inclusive stay for a family of four at Sharm Resort Hotel leads in at £2,261. The four-star property, located in El Pasha Bay, provides a wide range of family-friendly features such as swimming pools with waterslides, an aqua centre and a sandy terraced beach with a coral reef garden made for snorkelling. This offer includes flights from Gatwick and is valid for travel between July 19 - August 19. The operator also offers a £419 guaranteed child price for any date and any duration when staying in a Red Sea Hotel, as well as a £75 single parent discount. For more information or to book visit www.redseaholidays.co.uk
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budgetholidays Grand UK Holidays introduces budget breaks for 2013
We asked our staff the following question this week: What are you very good at? Publisher: Jeanette Ratcliffe jeanette.ratcliffe@travelbulletin.co.uk Cheating at board games!
Editor: Lauretta Wright lauretta.wright@travelbulletin.co.uk Apart from cheating at board games (I want to play against Jeanette!) it's making cupcakes & judging people on first impressions
Assistant Editor: Jill Sayles jill.sayles@travelbulletin.co.uk Contributing Editor: Paul Scudamore post@travelbulletin.co.uk Apart from the job - wordplay, drawing, driving, cooking, drinking Guinness - and sleeping
Sales Director: Simon Eddolls simon.eddolls@travelbulletin.co.uk Laughing at 'You've Been Framed'
Advertisement Manager: Tim Podger tim.podger@travelbulletin.co.uk Doing nothing
Online Sales Manager: Nick Boocock nick.boocock@travelbulletin.co.uk Modesty and humility. Figure that one out!
GRAND UK Holidays is promoting short breaks from £99 per person for four days in its summer 2013 brochure and is also offering mystery tours, starting from £149 per person for four days. The operator's sales director Harold Burke said: “Our customers always Mill Rythe Holiday Village demand good deals from their holidays, whether we offer luxury coach tours or trips at the value end of our range. “Our customers are not tied into school term times or the work-based holiday restrictions, so they can take advantage of trips in the quieter times of the year, which are cheaper. Also, with many of our trips being hobby holidays or specialist interest breaks, it doesn’t really matter what the weather is like, so travelling out of season is not an issue.” Other trips include a five-day Annual Holiday Reunion, which costs £179 per person and takes place at the Mill Rythe Holiday Village on Hayling Island. Making a return for next year are the company's Long Stay UK! Holidays, which offer holidays of 19, 26 or 33 days and include half-board accommodation and coach travel, and lead in at £23 per day. For more information or to book call 01603-619933 or see www.grandukholidays.com
New sister company from AFerry.co.uk AFERRY.CO.UK HAS launched a new sister site, www.justcampingfrance.co.uk, which sells value camping holidays to France, featuring both pre-erected tents and mobile homes. As an example, holidays lead in at £150 per week at a selection of sites across the country. All camps offer a range of facilities such as large pools, beach access and kids' clubs and discounts are available for early bookings.
Account Manager: Bill Coad bill.coad@travelbulletin.co.uk
Choice of festive breaks from Away Resorts
Lying about being very good at something
AWAY RESORTS is offering a choice of three festive breaks at Mill Rythe Holiday Village, with prices leading in at £129 per adult and £32 per child, with children under two years staying free. The holiday park is transforming its ballroom into a Winter Wonderland on Christmas Day, which will form part of the park's backdrop for the park's latest production – the Christmas Show Spectacular. The show is arranged and orchestrated by West End musical directors, who have worked on The Witches Of Eastwick, Never Forget, Grease and Footloose, as well as writing arrangements and performing with many artists including Lionel Richie, Annie Lennox, Lady Gaga and Ronan Keating. The festive-themed musical extravaganza will be performed by the park's Show Cast entertainment's team and includes classic and contemporary Christmas favourites, including O Holy Night, Little Drummer Boy, Jingle Bell Rock, Rudolph The Red Nose Reindeer, Santa Claus Is Coming To Town A Spaceman Came Travelling, and Do They Know It's Christmas. Other activities and offerings include Christmas carols, classic movies, mulled wine and mince pies, a visit from Father Christmas and a traditional family Wii challenge. The three breaks include an option of full-board or half-board, while families looking to stay longer have the option to combine two breaks. As an example, a four-night full-board Christmas Festive Break from December 23 costs from £359 per adult, £180 for eight-15-year-olds and £90 for two-seven year olds.
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puzzlesolutions Crossword: Across: 1. LOT, 4. CAPRI, 6. RSA, 7. LIBERIA, 9. TEE, 10. RIGA, 11. KHAN, 13. MEON, 15. SARK, 18. LEO, 19. X FACTOR, 20. NAS, 21. PRAIA, 22. SAS. Down: 1. LITTLE MIX, 2. TRIER, 3. MALAGA, 4. CUBA, 5. PERTH, 8. ANNAPOLIS, 12. CAIRNS, 14. OSAKA, 16. KLASS, 17. ETNA.
Highlighted Word: TUNISIA Travagrams: (top) Exodus
(bottom) Mars
Where Am I?: Chester
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