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January 12 2024 | ISSUE NO 4,237
Giving agents the edge
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January 12 2024 | ISSUE NO 4,237
Giving agents the edge
Peaks, peaks, peaks! Incentives and savings to make the most of the biggest peaks period since..?
more in... News There is a lot to catch up on in the New Year! Pg. 4 Peaks Bulletin Incentives, fam trip places and rewards galore up for grabs this peaks! Pg. 14 USA Home of the free AND holiday hotspots! Pg. 23
Hear more about the generation that took 1.3 more holidays than the average consumer last year from ABTA’s director of communications. (pg. 10)
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JANUARY 12 2024
04
NEWS BULLETIN
| travelbulletin.co.uk
this week
NEWS Everything you need to know this peaks season!
10 BULLETIN BRIEFING Graeme Buck, ABTA’s director of communications, renames Gen Z ‘Generation Travel’!
14
EXPERIENCE THE WORLD Experiential travel is on the up this year as travellers are more inclined to enjoy active, wellness and gastronomic experiences over conventional tourism. 2024 PROMISES to be the year of
highlight that countries within Northern
travel intelligence company, Mabrian, has
Europe are better positioned to best
found that experiential travel has become
capitalise on this growing trend, boasting a
an increasingly popular habit for clients,
60% share in visitor interest, with Italy, France
notably for those visiting Europe.
and Germany topping the tables and are
Mabrian’s report includes detailed analysis
PEAKS Incentives, savings and more to kick off the New Year!
17
Chase away those winter blues with our top picks from the island havens.
23
projected to be key players in the upcoming
on the evolution of travel motivations for
travel trends for the rest of the year.
2024, with a specific focus on the changing
Carlos Cendra, CMO of Mabrian,
trends for European travel. The study, which
commented: “While it is challenging to
was conducted through active listening
generalise trends today, given the disparity
methods on social media and data on future
of segments and interests, it is crucial to
air connectivity, found a global increase in
identify the global and structural shift in
experiential travel, specifically regarding
travel motivations, especially among the
active and natural tourism.
new generations.
With an 8% increase since 2019,
CARIBBEAN
Other conclusions drawn from the study
experiences as research conducted by
“Each destination possesses unique
experiential travel encompasses active,
characteristics and a distinct tourism
natural, gastronomic and wellness experiences,
offering, but all must pay attention to the
allowing travellers to venture away from the
evolution of traveller motivations and strive
beaten track and venture away from more
to adapt their offerings as agilely as
conventional tourism ideologies such as
possible, given the competition is global
beach visits, shopping trips and nightlife.
and increasing.”
USA Experience stateside soirées with exciting offers and activities for all to enjoy.
Published by : Alain Charles Publishing (Travel) Ltd University House, 11-13 Lower Grosvenor Place London, SW1W 0EX
Printed by: Buxton Press Subscriptions are £125 p.a. £195 overseas ISSN: 0956-2419
020 7973 0136 www.travelbulletin.co.uk
@TravelBulletin @TravelBulletin Travel_Bulletin
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Showcase Calendar
JANUARY 12 2024
| travelbulletin.co.uk
Sign up to our showcases: www.travelbulletin.co.uk/events/agents
5th February Luxury Holidays Showcase
13th February
Leeds
LGBTQ+ Holidays Showcase
Worthing
12th February
6th February Luxury Holiday Showcase
Wedding & Honeymoons Showcase
Hull
Ascot
Explora Journeys rides the first wave promotion ALREADY MAKING a splash in 2024, Explora
night ‘Celestial Caribbean and Creole
Journeys has announced the ‘Total Luxury
Soul’ from March 8th to 18th, 2024, offering
Offer’ promotion in the UK & Ireland, allowing
25% value savings, and the 44-night ‘Grand
guests to enjoy up to 40% savings when they
Journey Connecting Countries’ itinerary
book either an Ocean Terrace Suite or Ocean
taking guests on a spell-bounding voyage
Grand Terrace Suite aboard both EXPLORA I
from Vancouver to Barcelona from May 6th to
and EXPLORA II by January 31st, 2024.
June 19th, 2024, boasting value savings of
The ‘Total Luxury Offer’ is applicable on a wide range of journeys, including the 10-
40%. www.explorajourneys.com
Solo savings of up to £1,650 with Wendy Wu this New Year TO CELEBRATE the start of another year, Wendy Wu Tours has launched its New Year Sale where solo travellers can save up to £1,650 on selected 2024 and 2025 tours to destinations including China, Japan, India, Vietnam, and many more. Until January 31st, those going it alone can take
ELITE HAVENS is launching
bali; Casa Alma, Phuket; Villa
advantage of free and half-priced single supplements, or
headfirst into the New Year by
Nice, Bali; Villa Thansamaay,
instead enjoy 50% off airfare charges. Some of the
extending its luxury portfolio
Koh Samui; and Casa La
iconic tours highlighted within the offer include the 21-
with the addition of eight
Mount, Niseko. All the
day ‘Japan by Rail’ itinerary priced at £9,490 per person,
properties across Indonesia,
properties promise to
with savings up to £955; the 17-day ‘Best of Japan’
Thailand and Japan.
continue Elite Haven’s mission
tour priced at £8,590 per person with savings up to
to deliver elevated family
£1,145; and the 28-day ‘China: The Big One’ itinerary
Shanti Residence, Bali;
The properties include the
getaways and redefined
priced from £4,740 per person, boasting savings of
Shousugi Chalet, Niseko; Villa
luxuries.
up to £595.
Solana, Koh Samui; Villa Tanju,
www.elitehavens.com
www.wendywutours.co.uk
Image Credits: Top: Explora Journeys, Bottom: Elite Havens
Elite Havens’ epic expansion
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JANUARY 12 2024
NEWS BULLETIN
| travelbulletin.co.uk
Discover the World this peaks NEWMARKET HOLIDAYS is encouraging
Richard Forde, head of trade sales at
travellers to ‘Discover the World’ in its brand
Newmarket Holidays, said: “This inspiring and
new peaks campaign which features a 15%
visually appealing campaign will drive travellers
discount on all of the operators’ tours until
to discover new experiences, try an escorted
th
March 15 , 2024.
tour for the first time, and book with their local
The campaign features a two-week TV ad through the beginning of January, celebrating
travel agent.” Newmarket’s ‘Discover the World’ campaign
the operator’s wide destination portfolio, aiming
includes long and short haul tours with
to fuel travellers’ wanderlust and encourage
departures from 2024 through to 2026.
them to use agents to plan their dream getaway.
www.newmarketholidays.co.uk
ONYX announces Malaysian expansion ONYX HOSPITALITY Group has announced the addition of three new properties to its prestigious Malaysian portfolio; the OZO Medini, Shama Medini and Shama Suasana Johor Bah. This expansion will result in a total of seven Malaysian properties by the end of 2024, making the country the first outside of Thailand to host all three ONYX brands. The new hotels form an integral part of ONYX’s strategy to drive significant expansion in the hotel, resort and
Raise a glass with Riviera
Image Credits: Top: Newmarket Holidays, Top Right: ONYX Hospitality Group, Bottom Left: Riviera Travel, Bottom Right and Bottom: Adobe Stock
GUESTS ONBOARD Riviera
Travel Counsellors acquires travel tech platform
service apartment business in
TRAVEL COUNSELLORS has acquired the travel tech platform Planisto fresh
Southeast Asia.
off the back of the company’s annual results which saw bookings total £993
www.onyx-hospitality.com
million; a 23% increase from 2022.
Travel’s new-for-2024 ‘Athens
The platform enables agents to create and manage detailed and complex
& Greek Islands’ cruise and
itineraries for their customers, and will be integrated into Travel Counsellors’
stay itinerary will receive a free
existing Phenix platform to accelerate its trade-centric digital strategy.
premium drinks package worth
Steve Bryne, CEO of Travel Counsellors, was “delighted” with the
£182 per person on select
acquisition, which “has been on our radar for some time” and “perfectly
departures.
aligns with” the trade platform’s roadmap.
The offer is available on five
www.travelcounsellors.co.uk
Ski into the season with late savings
Cosmos & Globus’ new year, new adventures
THE SKI season isn’t showing signs
A WHOLE new world of
of slowing down as SkiBeat is
discovery awaits as Cosmos
helping agents send their clients to
& Globus has announced its
the slopes with late savings of
New Year sale, featuring
£100 per person up for grabs on a
savings of up to £700, brand
host of ski staples across Europe.
new touring itineraries, new
Kicking off from January 13th, all
flight-inclusive packages,
itineraries include accommodation
dates between April and
and double welcome back
day ‘Bohemian Dream’ from
in a twin or double room, chalet
October 2024 and is included
credits.
£1,920 per person, and the
hosts to prepare breakfasts, evening
seven-day ‘Best of Norway’
meals and afternoon teas, and
on bookings made before
Some of the new tours
th
February 29 , 2024.
making their mark through
from £1,659 per person.
return flights from London Gatwick.
www.rivieratravel.co.uk
the year includes the nine-
www.globusjourneys.co.uk
www.skibeat.co.uk
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JANUARY 12 2024
AGENT BULLETIN
| travelbulletin.co.uk
AGENT INCENTIVES ● YOU CAN earn a free
night’s stay with every Domes Resorts booking you make until February 28th, 2024. Nick Hindle, Domes Resorts' UK & Ireland business development manager, iterated that "Domes Resorts recognises the integral role that the UK travel trade plays in our success and growth... this exclusive promotion is our way of expressing gratitude to our valued trade partners." Find more details on the brand’s trade portal at www.domesresortsexpert.com
Agent bulletin
● CLASSIC COLLECTION
Image Credits: Pegasus Airlines
Holidays is raising expectations: daily fam trip places, enhanced incentives and weekly prize draws are hoping to inspire bookings and bolster value and rewards this peaks period. The ‘Expect More’ peaks campaign is also running across consumer channels, hoping to secure maximum exposure for the brand and agents selling Classic Collection breaks. For a full breakdown of this year’s peaks incentive campaigns, head to pg. 14!
DESTINATION TRAINING
● CLIENTS PROMISED their loved ones the dream trip of a lifetime to Disney for Christmas? Make sure your knowledge is worthy of a wish upon a star with the Disney Travel Agents hub, home to a suite of marketing tools and complete training. www.disneytravelagents.co m
OPERATOR TRAINING
● APT & TRAVELMARVEL has bolstered its team with the addition of Darren Birch, who will soon be bringing a host of sales, marketing, digital and training assets to the APT Agent Club. Register to be the first in the know at www.APTAgentClub.co.uk
● PRIZES TOTALLING £40,000
in value are up for grabs throughout January and February. Riviera Travel’s peaks campaign offers up escorted tours of Vietnam, Sri Lanka, India or America’s Deep South, or river cruises across Europe (all expenses paid!), Riviera vouchers or merch packages worth over £3,000 each, iPads, AirPods, iPhones, HD TVs, Dyson Airwraps or hair dryers and more. Winners will be selected randomly from agents booking Riviera packages and confirmed via the operator’s trade social media platforms. www.rivieratravel.co.uk
AGENT TRAINING
PEGASUS AIRLINES took flight on its maiden service from Birmingham Airport at the tail end of last year. Kicking off a thriceweekly route to Istanbul, Birmingham Airport’s CEO Nick Barton said he has “no doubt these new services will be very popular with sunseekers, pilgrims (and) business travellers.”
n o i t i t e p m o C Win a three-night stay for two adults in Andalusia and Majorca courtesy of Inmood Hotels! Find out more at www.travelbulletin.co.uk/competi tions
CRUISE LINE TRAINING
● 10 LUCKY agents are set to win a Virgin Voyages swag bag worth £50 when signing up for the Seacademy, the cruise line’s online training platform. Go one step further and complete the platform’s Gold tier course and you’ll be entered into the First Mates Rewards incentive this month. www.firstmates.com/fmdc/s/ seacademy ● OFF THE back of its first trade-friendly brochure last July, and a preview at the trade-friendly 2025 brochure recently unveiled (more on that on pg. 25), American Queen Voyages has launched its agent training platform, guaranteeing your knowledge is plain sailing when selling voyages on the Mississippi, Ohio, Cumberland, Tennessee, and Columbia, Snake and Hood rivers. www.rivercruiseacademy.com
ACCOMMODATION TRAINING
● LEARN ALL about Aldemar Resorts’ Greek properties and find out how to earn stays of your own along the way at www.sunnytime.gr
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NEWS BULLETIN
JANUARY 12 2024
Celestyal sets course for 2025
| travelbulletin.co.uk
cruise programme, boasting five itineraries across 113
Liver bird takes flight: Jet2 readies for Liverpool debut
departure dates to choose from.
NOW THAT the countdown to
SAILING INTO the New Year, Celestyal has launched its 2025
Departures will range from three- to 14-nights, sailing
New Year is over, the highly
between April and October 2025 to destinations such as Italy,
anticipated countdown for
Egypt, Turkey, Croatia and Montenegro. Due to popular
Jet2.com’s inaugural flight from
demand, the 2025 programme will feature two variations of the newly-launched ‘Heavenly Adriatic’ sailing, which is set to debut on March 2nd, 2024, and has become a permanent feature of future programmes. www.celestyal.com
Enjoy a personalised Italian journey with Citalia’s new brochure AHEAD of peaks, Citalia has launched its Destination Guide to Italy for 2024, offering a new take on a traditional brochure designed to capture interest and
Liverpool John Lennon Airport can officially begin!
add a more personal touch while offering their clients
Ready for take-off on March
all the information they need.
th
28 , the airline has put 20
Erin Johnson, marketing director at Citalia, said:
sunshine destinations on the
inspire travellers to visit one of the gastronomic
“Holidays which offer the variety of experiences which
Liverpool roster for the summer
capitals of the world.
can only be gained from exploring multiple destinations
season, including the Canary
within a country are a popular choice for those wanting
Islands, Greece, Madeira, and
brimming with a host of personal suggestions and top
to get the most out of their holiday to Italy.”
many more.
tips to equip agents with the best tools to help them
www.citalia.com
www.jet2.com
Curated by a team of experts, the new guide is
Image Credits: Left: Celestyal Cruises, Right: Jet2.com
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JANUARY 12 2024
PUZZLE BULLETIN
| travelbulletin.co.uk
SUDOKU
Win a £20 M&S voucher in the SuDoku prize puzzle
A
Fill in all the squares in the grid so that each row, column and each of the 3 x 3 squares contains the digits 1-9. Once you have completed the puzzle, simply identify the numbers that relate to the letters, A, B, C and D then e-mail the solution, with your name, company name, and full postal address plus phone and ABTA number if applicable to:
B C
competition@travelbulletin.co.uk Closing date for entries is Thursday, January 25th. Solution and new puzzle will appear next week. The winner for December 1st is Andy Scase, Rediscover the World Ltd. December 1st Solution: A=1 B=6 C=5 D=9
D
where
am i ? The capital of a well-loved Caribbean island offers a charming and historic visit for any travelller to enjoy, from lounging on Carlisle Bay to visiting George Washington’s home.
Across
Down
1 6 7
1
8 10 11 12 4 5
2 3 10 11 13 14
Kevin Whately plays this Oxford based TV detective (5) Known as the Country of a Thousand Lakes (7) Northumbrian island, also known as Lindisfarne (4) North Atlantic archipelago comprised of nine volcanic islands (6) Shearings specialise in this type of holiday (5) Scotland's highest mountain, Ben ___ (5) Flat topped mound, named for the Spanish word for table (4)
Across: 1 LUFTHANSA, 6 LA PALMA, 7 SWAN, 8 EILAT, 10 AMS, 11 CADIZ, 12 OMAN, 15 ALGARVE, 16 HOSEASONS. Down: 1 LEWIS, 2 FINLAND, 3 HOLY, 4 NAPLES, 5 HYATT, 9 LIMPOPO, 10 AZORES, 11 COACH, 13 NEVIS, 14 MESA. Mystery Word: LATVIA
Image Credits: Bridgetown
9 15 16
European flag carrier (9) One of the Canary islands (2,5) Western Australian river known for the black waterfowl found there (4) Resort on the Red Sea (5) Amsterdam Schiphol airport code (3) Historic Spanish port city (5) The Wahiba Sands are a popular tourist attraction in this Arabian country Italian city (6) Alua hotels are part of this hospitality company (5) African river known for its crocodiles (7) (4) Popular holiday region of Portugal (7) UK operator specialising in holiday parks, lodges and cottages (9)
CROSSWORD
FILL IN THE CROSSWORD TO REVEAL THE MYSTERY LOCATION HIGHLIGHTED BY THE PURPLE SQUARES.
9
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BULLETIN BRIEFING
JANUARY 12 2024
| travelbulletin.co.uk
Industry by...
t h g i s in
take a holiday in the next 12 months: the highest proportion of any age group. The rise of 'Generation T' (18-to-24-
ABTA’s director of communications, Graeme Buck, had some potentially revolutionary news on a young burgeoning market for travel, which he dubs ‘Generation T’...
“
...while this group has a keen eye on cost, they continue to be a highly attractive market for many...”
ABTA IS dubbing Gen Z 'Generation T'
Generation T did. Graeme continued: “18-to-24-yearolds have been increasingly keen to get out and see the world over the last
year-olds) is already well underway:
few years. They went on an average
the age bracket took more overseas
of 2.7 holidays abroad in the last 12
holidays in the past year (2.7 on
months, up from 2.2 holidays abroad
average) than consumers as a whole
each in the 12 months prior to that.
(1.4 on average) and the same age
"They have different focuses and
bracket during the year previous (2.2
interests in the kind of travel they
on average).
want," and the stats back that up:
Revealing the insight at ABTA's
while Spain, France, and Italy
Travel Trends Conference, Graeme
comprise the top three travel
Buck, the association's director of
destinations for all consumers and
communications, elaborated: "This is
Gen T last year, the rest of the top 10
a generation that has a very strong
destinations visited deviate against
propensity to travel, with a far bigger
that of your average client.
gap in demand between them and
Turkey creeps into Gen T's top four,
other generations that we've seen
followed by Australia – which doesn't
previously.
appear in the general consumer's top
"That doesn’t mean lots of quick
10 for this year at all. Mexico takes the
breaks either. Generation T has been
ninth spot: another absentee from
taking a much higher number of
wider consumers' top 10 list.
holidays for seven days or more than
The discrepancy is expected to
any other age group. So, while this
continue into next year, too: Italy,
group has a keen eye on cost, they
France, USA and Spain are expected
continue to be a highly attractive
to top the Gen T bucket list (along
market for many in the travel
with that of the wider consumer base),
industry."
with China and Ireland making their
This is no small fry of the potential
mark in the top 10.
after the association's 'Four Trends for
wider market: while 64% of
ABTA's Travel Trends Conference took
'24' revealed that almost three-
consumers overall said they plan to
place in London on November 29th,
quarters of 18-24-year-olds plan to
take a holiday in the next year, 72% of
2023.
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MTTC Christmas Ball The iconic Midlands Travel Trade Club Christmas Ball returned to Moxhull Hall in Sutton Coldfield on December 7th, 2023. Sponsors of the evening, JTA Travel, Emirates, Belleair Holidays and Travel Bulletin were joined by a host of attendees from across the Midlands travel fraternity.
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JANUARY 12 2024
NEWS BULLETIN
| travelbulletin.co.uk
Refreshed Ras Al Khaimah resort re-opens its doors THE ICONIC Waldorf Astoria Ras Al Khaimah
global cuisine, including a Japanese
has reopened its doors after an extensive
restaurant, an American grill and the region’s
refurbishment. The resort now boasts 203
first cigar bar.
room, including 149 uniquely designed guest
One of the most notable new features is the
rooms which were inspired by the waters of
six-metre clock housed in the lobby,
the Arabian Gulf and 54 suites with panoramic
representing the rich history Waldorf
views. An extensive outdoor space for
Astoria properties around the world have
weddings and events has also been finessed.
with grand clocks and paying homage to its
During the transformation, nine restaurants
Arabic roots.
Jules Verne adds 30 ‘Worldwide Journeys’
www.hilton.com/en/brands/waldorf-astoria
JULES VERNE’S latest ‘Worldwide
and lounges were also refurbished, offering guests an interactive culinary journey through
Journeys’ collection spans walking, cruise and wildlife experiences across the globe, with early booking offers and no single supplement options now available. The collection covers five continents, and includes 30 brand new experiences. Early booking discounts worth £200 per person are included on the seven-day ‘Walking in the Italian Dolomites’ and ‘Walking in Crete’ adevntures, among others,
Emirates: UK is set for a surge THE WORLD’s largest international airline is readying
are are valid on bookings made
WELCOME THE ‘Year of the Dragon’ in style at Jumeirah Maldives Olhahali
before February 29th, 2024.
Island as the resort has prepared a host of exciting events and activities to
www.vjv.com
celebrate the Lunar New Year. From culinary experiences to family-friendly fun, there is something to
for a surge in forward bookings
suit all guests as the celebrations kick off on February 9th and last until
this year with a strong demand
February 13th, 2024.
for international travel to and from the UK. Image Credits: Top: Waldorf Astoria Ras Al Khaimah, Top Right: Adobe Stock, Bottom Middle: Ramblers Worldwide, Bottom Right: Etihad
Jumeirah celebrates Year of the Dragon
Bookings for Emirates’ flights from Hong Kong to the UK has
Guests can take in the festivities while enjoying the benefits of the Jumeirah Escapes offer, including up to 20% off private villas, US$100 spa credit and lots more. The offer is valid for bookings made by January 31st. www.jumeirah.com
Etihad expands India connectivity
travel to the UK from South
Step into 2024 with Ramble Worldwide
ETIHAD AIRWAYS has kicked off
Africa (53%), Thailand (46%),
START THE New Year on steady
the New Year by introducing two
Malaysia (29%), Pakistan (16%)
footing by booking one of Ramble
new services to India which took to
and Australia (10%) have also
Worldwide’s new tours, allowing
the skies on New Year’s Day.
witnessed a strong increase in
travellers to bask in the beauty of
demand.
nature while boosting their well-
Abu Dhabi to Kozhikode and
being.
Thiruvananthapuram in the Kerala
risen 15-fold year-on-year, while
UK outbound travel is also
The two non-stop services, from
set to rise, with the airline
The new collection consists of
region, bring Etihad’s total services
reporting a high increase in
high alpine walks in the Trentino
magical Cinque Terre coastal trails.
to India up to 10, underscoring the
bookings to Dubai and other
Highlands, wildlife wanders in
The full list of new tours and
airline’s commitment to providing
destinations in the Far East and
Ecuador & Galapagos Islands, sun-
favourite retreats can be found on
easy access to its expanding global
the Indian Ocean.
kissed escapes on Kissamos, and
the Ramble Worldwide website.
network.
www.emirates.com
self-guided hikes along Italy’s
www.rambleworldwide.co.uk
www.etihad.com
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PEAKS BULLETIN
JANUARY 12 2024
| travelbulletin.co.uk
G Adventures has a Blank Space on Taylor Swift tickets G ADVENTURES’ 'You Belong with G Experience' campaign, the operator’s biggest-ever agent experience, will invite top sellers from around the world to various Taylor Swift concerts across the globe, including Toronto, New Orleans and London.
AMBASSADOR CRUISE Line is giving away £1,000 each week until January 31st, 2024 as part of its turn-of-year campaign. Any and all agents booking an Ambassador sailing for departure between April 7th, 2024 and April 24th, 2025 are eligible for entry into the prize draw, offering weekly giveaways of £1,000. To enter, email your name, agency name, ABTA number and
proof of booking to competitions@ambassadorcruiseline.com.
Bruce Poon Tip, founder,
Uniworld’s biggest-ever incentive brings agents to India
explained that he first dreamt
TEAMING UP with Oberoi Hotels and the
will head aboard the all-suite Ganges Voyager
up the concept for G
Ganges Voyager II, Uniworld’s peaks incentive
II, spending three nights on board as the ship
Adventures in 1989 (the year
will see three places given away to the cruise
traverses India's sacred river.
of Taylor Swift's birth and title
line's next Ultra Luxury Showcase.
Monthly giveaways until March will see an
of her hit 2014 album), and
Setting sail in June 2024, 50 industry
hopes the incentive creates
partners and agents will join the boutique
agent who has made two or more bookings in the last month invited aboard, along with a
"happiness and community for
river cruise line for two nights in Delhi, one
plus one. Bookings to India count as double
our agency partners in the
night in Agra, and one in Jaipur at Oberoi
entries to the deciding prize draw at the end
same way G Adventures does
Hotels' five-star properties in each city. From
of each month.
for its travellers and Taylor
the five-star hospitality of Oberoi, the group
www.uniworld.com
does for her fans." The top seller each month
Playa’s peaks proposition offers fam places
between January and July will
THREE FAM trips will invite agents to Playa Hotels & Resorts’ key
earn a ticket to one of the
destinations (Jamaica, Mexico and the Dominican Republic), with places
tour's London dates, with
up for grabs throughout January and February. Two places per fam trip (six in total) are on offer to select agents
to win running in the same
booking before February 29th, 2024, and confirming bookings on the Playa
period. The first two winners
Rewards platform.
will be awarded at the end of
Along with the chance to win a spot on the fam trips, the two top
January before one winner
bookers during the same period will earn one of Playa's ever-popular
Globus promises peaks bonuses
each month is rewarded for the
branded suitcases.
£50 LOVE2SHOP VOUCHERS will
remainder of the campaign.
www.playarewards.com
be rewarded to agents booking
Keep up with the 'You Belong
with the Globus Family of Brands
with G Experience' initiative via
(Avalon Waterways, Cosmos
the operator's 'Agents of
Tours, and Globus Journeys)
Change' Facebook group.
before the end of February 2024,
www.gadventures.com
along with the chance to win a Cosmos tour or Avalon cruise.
Bottom Middle: Playa Hotels & Resorts, Bottom Right: Globus Family of Brands
select 'wild card' opportunities
Image Credits: Left: G Adventures, Top: Ambassador Cruise Line,
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JANUARY 12 2024
PEAKS BULLETIN
| travelbulletin.co.uk
Sandals raises the Suite-Stakes with £800 cash rewards SELECT BUTLER-LEVEL suite bookings
rewards can be accessed via the brands' trade
with Sandals Resorts and Beaches Resorts
portal or from your local BDM. Send the
include a £100 reward when booked by
complete form by February 5th, 2024 after the
January 31st, 2024, with eight opportunities to
booking period with SAN booking references
earn the bonus incentive throughout the
to earn the rewards.
booking period.
More details on the eligible suite
Each category is eligible for the £100
categories, which span a range of the brands’
reward on one booking during the campaign
resorts, can be found on the newly-revamped
period.
Sandals trade portal at
A form to keep track of your Suite-Stakes
www.sellingsandals.co.uk
JG Travel Group hides Golden Tickets TAKING NOTES from a certain fictional chocolatier who made his way back onto cinema screens over Christmas, a weekly Golden Ticket will be given away to one of the agents who made bookings with the JG Travel Group during the previous week. The tickets are redeemable on two seats aboard one of the group's Northern Lights flight experiences. The weekly giveaways run until
£100 One4all vouchers with Fred. Holidays EVERY NEW passenger booked
winners emailed with redeemable
heart of its ‘It’s all about you’ peaks campaign, guaranteeing new rewards
departures and airport choices.
and low deposits during the period.
www.jgtravelgroup.com
The rewards will be loaded onto a pre-loadable debit card in the same
Fred. Holidays includes a £100
earned depending on booking value.
Valid on Pandaw 2024 and 2025 cruises booked
One of 12 holidays are also up for grabs, along with 10 places at the CPH Fest in Türkiye later this year. Winners will be drawn at random from agents who make bookings during the campaign period. www.classic-package.co.uk
Book your way to Girls Aloud in Brum
Unforgettable Croatia is ...ready for it!
ROYALTON REWARDS is offering
CROATIAN CRUISE staple
up tickets to Girls Aloud's
Unforgettable Croatia has
comeback arena show in
launched limited-time bonus
Birmingham this summer and £20
commission alongside a
Amazon gift cards with select
chance to win tickets to
trade bookings this peaks period.
throughout January and
Taylor Swift's Eras tour at
Tickets will be rewarded
Wembley.
randomly to agents booking by
Running throughout
all luxury small ship cruises
January 31st, 2024. Weekly prize
combinable with existing
January and February 2024
in 2024, along with entries to
draws offer up £20 Amazon
promotions.
to bolster the value of your
a prize draw to win Taylor
vouchers to agents booking in the
www.fredholidays.co.uk/agent-
peaks bookings, you can
Swift tickets.
same period.
portal
earn commission of 15% on
www.unforgettablecroatia.com
www.royaltonrewards.com
February, the offer is
Right: Royalton Resorts
Image Credits: Top Left: Sandals Resorts, Top Right: JG Travel Group, Bottom Left: Fred. Holidays, Bottom Middle: Unforgettable Croatia, Bottom
g t G obus a y o a ds
TRADE-ONLY OPERATOR Classic Package Holidays is putting agents at the
vein as sister brand Classic Collection. Between £10 and £100 can be
reward.
dd e aya ote s eso ts, otto
February 25th, 2024, with lucky
on a Pandaw river cruise with One4all shopping voucher
otto
Classic Package Holidays is all about agents
15
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caribbean FROM CONFERENCES TO CARNIVAL Let the rum flow and the music carry your guests along the shores as Jamaica gears up for an exciting start to the year.
JAMAICA PROVES once again that it is the place to be for tourists wishing to
are sure to keep the crowds coming. Before the party season starts with a
Bob Marley’s Birthday Celebration, where a week dedicated to the legendary
enjoy something a little different on their
bang, the Global Tourism Resilience
musician begins February 1st, and with
holidays.
Conference will be held from February
the highly anticipated ‘Bob Marley: One
th
th
Fresh off the announcement that
16 -17 in Montego Bay, after last year
Love’ film set to hit the silver screens on
Jamaica remains to be the number one
saw Jamaica successfully be granted
February 14th, there is no time better to
th
Caribbean destination for British
approval to designate February 17 as
travellers, the island’s entertainment
Global Tourism Resilience Day, helping
Other events that are set to take the
roster is full to the brim with cultural
advocate for tourism resilience amid an
island by storm are the BRT Weekend in
celebrations and vibrant festivities that
industry currently full of disruptions.
Ocho Rios in March, a themed music
February is also an important month
visit the island.
festival where partygoers from all over
for the island as it is the start of the
the world will indulge in the action, and
annual Reggae Month which
of course the world-renowned Carnival
encompasses a festival to celebrate the
returns between April 3rd-10th, promising
EMBRACING THE power of womanhood,
iconic music through concerts, panel
to be an experience travellers will never
The Landings Resort and Spa, Saint Lucia,
talks, art exhibitions and so much more.
forget.
has launched a new spa programme solely
Not only that, but February also marks
www.visitjamaica.com
Embrace femininity in Saitn Lucia spa offering
focused on female health and wellbeing.
Image Credits: Top: Visit Jamaica, Bottom: StolenTime By Rendezous
The revolutionary programme addresses menopause, menstrual pains, infertility,
Save money, stop time
postpartum, hormonal imbalances and
SIT BACK and take in the wonder of paradise as Destinology has
more, all the while embracing its tranquil
announced its January sale which features a saving of up to
setting on Rodney Bay and promises to be
45% for the StolenTime By Rendezvous resort in Saint Lucia.
stress-free sanctuary for guests.
From £2,499 per person for seven-nights of all-inclusive
Prices lead in from £325 for a one-night
accommodation, guests can sit back and toast to the year
stay in a one bedroom villa with breakfast
ahead. The offer is valid when booked by January 30th, 2024,
included.
and is valid for travel between June 1st-30th, 2024.
www.landingsstlucia.com
www.destinology.co.uk
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CARIBBEAN
JANUARY 12 2024
| travelbulletin.co.uk
Sandals’ Suite-Stakes raises the game AGENTS CAN be in with a chance of earning themselves up to £800 when they book selected suites in a new ‘Suite-Stakes’ incentive scheme from Sandals and Beaches Resorts’ UK operator, Unique Caribbean Holidays Ltd (UCHL). Running until January 31st, the new
Guadeloupe’s inspiring offer
incentive aims to drive sales and increase
EXPLORE ONE of the Caribbean’s
Agents can earn £100 when booking one of
hidden gems as Inspiring Travel is
eight qualifying butler suites at selected
offering seven nights at one of
Sandals and Beaches resorts. Each booking
Guadeloupe’s most beloved
qualifies for a £100 reward, meaning agents
resorts, La Créole Beach Hotel &
can earn up to £800 in total during the sales
Sandals Royal Caribbean or Sandals South
Spa, for £1,855 per person, saving
period.
Coats in Jamaica, Sandals Grande St.
up to 15%. The offer includes flights and must be booked before st
March 31 for travel between May
trade bookings during the peak season.
The eight qualifying butler suites included with the ‘Suite-Stakes’ incentive included
Lucian or Sandals St Vincent and The Grenadines.
those in Beaches Negril, Beaches Turks &
To enter, agents must book any of the
Caicos, Sandals Royal Barbados, Sandals
qualifying rooms during the booking period
Dunn’s River, Sandals Grenada, Sandals
and inform their Business Development
pristine white sandy beach, the
Royal Curaçao, Sandals St Vincent and The
Manager of the booking reference.
resort boasts an ideal setting for
Grenadines, and any overwater suite at
www.sellingsandals.co.uk
th
th
6 and July 5 , 2024. Sitting along a stretch of
families and couples alike, providing picture-perfect scenery to complete any holiday. www.inspiringtravel.co.uk
Become Buccaneers this January HELP CLIENTS cross off ‘travel more’ from
pristine shores of St. Croix, creating a
those New Year resolutions as The
wanderlust atmosphere for any holiday
Buccaneer Beach & Golf Resort in St. Croix
goer to enjoy and promises to create an all-
is offering an exclusive post-holiday deal.
encompassing Caribbean experience for all
When booked directly with the resort through the month of January, travellers will receive US$250 worth of resort credit
its guests, combining luxury, history, relaxation and fun for all ages. Easily connected to the USA, St. Croix
Spend next Christmas with Norse
which can be spent enhancing experiences
has several options for travellers to fly
within the resort including dining, golf,
direct from Miami and Charlotte with
SPEND NEXT Christmas in the
tennis and spa services.
American Airlines, from Atlanta with Delta
Caribbean sun as Norse Atlantic
The Buccaneer is ideally located on the
and from Fort Lauderdale with Spirit
Airways has announced its
Airlines. There are also connecting
winter sun 2024-2025 season,
flights from St. Thomas and San Juan,
operating a brand new route from
allowing travellers to explore more of the
London to Montego Bay from
region with ease.
December 2024 to March 2025.
To take advantage of the offer, use the
Operating one flight per week,
code JAN250 when making the reservation
return fares lead in from £540
and it must be booked before January 30th,
with tickets already available to
for travel between January 4th and
purchase through Norse.
December 21st, 2024.
www.flynorse.com
www.thebuccaneer.com
Image Credits: Top: Sandals, Top Left and Bottom Left: Adobe Stock, Bottom: The Buccaneer
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JANUARY 12 2024
CARIBBEAN
| travelbulletin.co.uk
Aruba offers authenticity for all AUTHENTICITY AND local vibes beat
neighbourhood are brimming with
through the heart of the island of Aruba,
possibilities and offer a perfect getaway
and while Brits try to beat away those
from tourists looking to venture off the
wintery blues that linger long into the new
beaten track and immerse themselves more
year, the tiny island poses a great option
into destination itself.
which offers something a little different than a traditional beach getaway. With authentic travel become a global
With weekly direct flights from London Gatwick with British Airways and additional connections available with Royal Dutch
trend within the market, smaller
Airlines, Aruba has become more
destinations that may have gone under the
accessible than ever and features
radar are becoming big hitters within the
accommodations ranging from major
tourism game. Aruba’s towns, rich with
internationals brands to smaller boutique
history, have been regenerated to offer
hotels, suitable for any kind of traveller.
THERE IS still time to take
tourists a deeper insight into the region’s
www.aruba.com
advantage of MSC Cruises’ wave
MSC Cruises makes waves with 2024 promotion
past and how it has become the tourist
promotion that was launched
treasure trove it has today, all the while
last month, encompassing both
offering new and exciting establishments to
summer 2024 and winter
redefine the area.
2024/25 programmes and
From restored bars and restaurants to
spanning across 22 ships within
brand new jazz cafés and outdoor music
the cruise line’s fleet.
gardens, smaller towns like the Rancho
The promotional offer is valid until March 31st, 2024, and includes both cruise-only and fly & cruise options where guests will enjoy unlimited drinks packages as well as be covered for port taxes and gratuities. The WAVE Winter 2024/25 programme offers UK travellers the chance to cruise around the Caribbean from £649 per person, as well as options in the Mediterranean, Northern Europe, the Emirates, North America and the Red Sea. Antonio Paradiso, managing director of MSC Cruises UK &
Image Credits: Top: Aruba, Top Right: MSC Cruises, Bottom: Virgin Voyages
Ireland, said: "We are really
Virgin makes a splash with new ports for 2025
excited to kick off 2024 with
STILL RIDING the crest of the wave season,
Caribbean routes during the season, as well
wave promotion... our customers
Virgin Voyages has announced 21 new
as incorporate longer itineraries to the
have the opportunity to visit up
ports will be in service for the 2025 summer
islands of Grand Turk and Grand Cayman.
to 78 destinations worldwide
Other new ports will span across a range
across our fleet, ensuring we
season, including one in George Town, Grand Cayman. Valiant Lady will continue to sail the cruise line’s popular four- and five-night
some truly fantastic offers in our
of global destinations, including Iceland,
cater to every cruiser's
Italy, Ireland, Turkey, Portugal, and Oman.
preference.”
www.virginvoyages.com
www.msccruises.co.uk
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USA THE ULTIMATE SALE FOR AGENTS American Affair has revealed its stars-and-stripes-studded peaks campaign!
AMERICAN AFFAIR has very much
perks up for grabs, alongside a host
made a transatlantic splash with its
of offers across the operator’s travel
peaks campaign. Between Love2shop
styles.
over £10,000 will save £500. With January “an exciting time” for the operator, Stuart Rogers, head of
vouchers worth up to £150, and
Up to £1,000 off rail-and-cruise
product and commercial, explained:
places on two fam trips in 2024 (to
bookings, £950 on rail holidays, and
“This sale extends an invitation to
Seattle & Washington State and the
£750 cruise holidays are available
customers to start planning their next
Capital Region), there are plenty of
during the peak campaign period, as
holiday adventure to the USA through
well as a free car hire upgrade and
American Affair.
Newmarket peaks ad spotlights USA marvel
10% off motorhome rentals helping clients hit the road for less. Additional
and our FAM trips offer additional
‘DISCOVER THE World’ is the mantra
tiered savings can be combined with
incentives as a reward for their
behind Newmarket Holidays’ peaks
the above discounts: bookings
support and loyalty.”
campaign, which offers up to 15% off
between £2,500 and £4,999 will save
“We want to support our agents too
The peaks incentives and discounts
tours until March 15 , 2024 and features
£250, between £5,000 and £7,499 will
are valid on bookings made by
a TV advertisement, spotlighting the
save £300, between £7,500 and
January 31st, 2024.
Grand Canyon in the USA as one in a
£9,999 will save £350 and bookings
www.americanaffair.com/januarysale
th
series of aspirational bucket-list locations. The ad ends with an ‘at your trusted local travel agent’,
Azamara breaks near 10-year Stateside hiatus
putting the trade at the heart of the
AFTER A near-10-year hiatus, Azamara is returning to New
message.
England in 2025, with two 12-night voyages departing from
instruction to find Newmartket Holidays
Image Credits: Adobe Stock
Stateside itineraries in the promotion
New York inviting guests to experience the east coast nature
include ‘The Blue Ridge Mountains,
hub and highlights of Canada. An additional 14-night
Washington DC, Charleston & Savannah’
‘Canada/Colonial America Internsive Voyage’ uncovers colonial
from £2,592 per person (saving £457).
history in Boston, New York, Charleston and more.
www.newmarketholidays.co.uk
www.azamara.com
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USA
JANUARY 12 2024
| travelbulletin.co.uk
Ocean Florida bolsters bonus value-add OCEAN FLORIDA has expanded its valueadd Ocean Explorer package. The activity package add-on now spans five categories (Entertainment, Wildlife, Adventure, Classic, and Foodie) to choose from and includes bolstered value worth US$549 per family of four. Not only does this represent more
New Jersey, new Nobu
diverse options for the free value-add but
NOBU HOTELS & Resorts is
previous Ocean Explorer package.
reaching new heights both
includes US$109 extra value against the Designed to offer something different to
figuratively and literally in 2024,
the 'big three' theme parks around Orlando
anticipating the opening of the
and Kissimmee, sales director Matt Rains
Nobu Hotel Atlantic City on the
says the Ocean Explorer passes "help
top three floors of the Centurion
customers get even more value for money"
Tower in New Jersey’s resort
and emphasises that the range's inclusion
packages will be on offer at a time, rotating
city.
for peaks is designed to "help travel agents
based on seasonality and booking periods.
offer unique packages that can't be matched
Incentives worth up to US$600 continue
The first opening in a number of global expansions of the Nobu brand in 2024, the property will
anywhere else."
to be on offer, with a call wait time of no
The range of passes is included in Florida st
more than 30 seconds and guaranteed
feature 86 rooms and suites, all
packages booked by January 31 , 2024.
prices through 2026.
designed with the modern
From February onwards, at least one of the
www.ocean-florida/agents
Japanese aesthetic and signature minimalist style in mind. www.nobuhottels.com
NYC remains a wellestablished winter win
Missouri Swift-ly makes its way to the top of Brand USA’s five spots to watch DATING TAYLOR Swift comes with some
hottest item of 2023, and as a host city for
expected consequences: the spotlight very
the FIFA World Cup in 2026 and a new
much on or several smash hits written
National Women’s Soccer League team
about you, but one that Kansas City Chiefs’
kicking off this year, all eyes are well and
Travis Kelce might not have expected was
truly on the sporting city.
his home city making its way onto Brand USA’s top five spots to watch for 2024!
DESPITE CHRISTMAS seeming
Kansas City, Missouri, known as the City
like a distant memory, New York
of Fountains for its wealth of over 200 water
is nowhere near slipping down
installations, has become a hub of
the ranks of winter breaks: 69
‘Swiftamania’ since the couple became the
Santa Fe comes second with the Georgia O’Keeffe Museum, Santa Fe Indian Market and the Art + Sol winter festival making it a true arts and culture marvel. Philadelphia is thriving in popularity as a haven to find where history meets
million seasonal hashtags across
modernity: recognised as the first World
Instagram and TikTok prove just
Heritage City, clients can find decades of
that. The impressive social
history to sink their teeth into.
impact of the Big Apple, and its
St. Pete/Clearwater’s blend of coastline
status as the only American city
and culture has made it a happening spot
in the top 10 trending
for a beach break with a twist, with higher
destinations this winter, proves it
altitudes in the mountainous city of
remains a firm favourite long
Asheville comprising the final top five entry.
after the tinsel is packed away.
www.thebrandusa.com
Image Credits: Top Left: Nobu Hotels, Top Right: Ocean Florida, Bottom Left: Pexels/Following NYC, Bottom Right: Brand USA
24
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JANUARY 12 2024
USA
| travelbulletin.co.uk
American Queen Voyages previews 2025 brochure and $3,500 early booking offer AMERICAN QUEEN Voyages’ UK
continued investment in trade brochures
representative, Light Blue Travel, has
and training opportunities has already
published a preview of its 2025 trade-
"resulted in an upturn in trade engagement
friendly brochure, along with US$3,500
and an increase in trade sales" and said the
stateroom savings for early bookings.
team "hope(s) the 2024 brochure will build
Rising with the tide of trend, the brochure
on that success."
has a notable focus on 'experiential' cruises,
Bookings made by February 29th, 2024
including culinary options with American
will earn an early booking discount of up to
Queen ambassador and chef Regina
US$3,500 per stateroom, with guests also
Home state of the City of Sin turns 160
Charboneau; Mark Twain experiences
earning US$100 per person in shore
WHILE LAS Vegas might be the
inviting expert impersonators and historians
excursion credit and on-board spend.
first thought when many think of
on board to sail guests back in time; and
www.aqvoyages.co.uk
Nevada, Carson City is the home
wine experiences, ticking off the renowned
of the ‘official’ Nevada Day
vineyards of the Columbia River.
parade, which will return for a special 160th state anniversary
The trade-friendly brochure excludes pricing and CTA, encouraging trade
edition this year.
partners to send directly to clients with
Celebrating the founding of
tailor-made quotes and agency contact
the state on October 31st, 1864,
details.
this year’s edition will include
Light Blue Travel's commercial director for
flyovers, beard competitions,
the UK, Michelle Daniels, confirmed that the
balloon launches and a whole lot more, guaranteeing it lives up to its place on the list of the biggest annual celebrations in the USA.
Image Credits: Top Left: American Queen Voyages, Top Right: Travel Nevada, Bottom Left: MyTicketPro, Bottom Right: Lowell Observatory
www.travelnevada.com
Arizona amps up astronomy attraction AS THE campaign surrounding the new Astronomy Discovery Center at Lowell Observatory in Arizona suggests, ‘Infinite
Stateside sports tickets more accessible than ever
Wonders Await’.
MYTICKETPRO HAS launched a
witness Flagstaff’s iconic dark
comprehensive sports ticketing platform
new standard in tourism sports ticketing.” The platform is built upon the proprietary
Visitors will be invited to skies through the open-air
for the trade, guaranteeing verified industry
software behind Amadeo, and guarantees
rooftop planetarium, explore the
inventory for major leagues across the
verified tickets, avoiding third-party resale
galaxy at a new Universe
United States at wholesale prices.
platforms’ sticky verification processes and
Theatre and more.
Jonathan Zuk, the founder and president
streamlining booking.
www.visitarizona.com /
of MyTicketPro, heralded the platform as “a
www.myticketpro.com
www.lowell.edu
25
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USA
JANUARY 12 2024
O say, can you see... a new Visit USA Travel Planner for 2024 THERE ARE few better ways to start
The guide draws to a close with a
the New Year than scheduling a
comprehensive index of local
stateside soirée for curious across-
destination boards, airlines, operators
the-pond clients... Visit USA has made
and more with UK trade contacts to
the stars-and-stripes scheduling that
assist with transatlantic training,
bit easier with the 60+ page 2024
researching and booking.
edition of the Travel Planner.
Explore the digital guide or order
Spanning a host of travel styles from
print copies at
the ‘Wild and Wonderful’ curveballs
www.visitusa.org.uk/travelplanners/2024/
| travelbulletin.co.uk
Have you ever had a New Year’s resolution you have actually kept? Jeanette Ratcliffe Publisher jeanette.ratcliffe@travelbulletin.co.uk Dry January has been achieved, against all odds!
Simon Eddolls Sales Director simon.eddolls@travelbulletin.co.uk Slimming World for two months prior to the pandemic, more of a necessity than a resolution!
for quirky queries to the burgeoning ‘Silver Screen Travel’ trips that invite guests to the real-life locations behind iconic films, the guide features everything from the roads well-
Sarah Terry Senior Account Manager sarah.terry@travelbulletin.co.uk All the big resolutions like move house, travel to new places, change jobs YES, the little ones NO!
travelled to the hidden gems. Destination focuses shine the spotlight on spots that might not be
Tim Podger Account Manager - Far East tim.podger@travelbulletin.co.uk Had a dry February once!
on guests’ radar but certainly should be, including Washington State and Oklahoma City.
Matthew Hayhoe Acting Editor matthew.hayhoe@travelbulletin.co.uk Every year my resolution is to go out more and exercise less - I always keep it! Melissa Paddock Events Coordinator melissa.paddock@travelbulletin.co.uk Nope, I just give myself the same resolution each year with the hopes of one day achieving it.
Holly Brown Events Coordinator holly.brown@travelbulletin.co.uk
Leah Kelly Acting Deputy Editor leah.kelly@travelbulletin.co.uk I’m playing the long game with a few of mine!
Explora Journeys heads for the hills AS GUESTS crave the immersion of their destinations more than ever, it is no
EVENTS events@travelbulletin.co.uk
surprise that Explora Journeys’ new range of Destination Experiences hopes to rise to the challenge. With a range of experiences on offer on Pacific Coast cruises, clients can head off their ships straight to the Hollywood Hills, hiking
PRODUCTION production@travelbulletin.co.uk
through Griffith Park for a close-up encounter with the century-old Hollywood sign, discover the wartime history behind Honolulu, or erupt with delight at the natural and volcanic marvels in Hilo. www.explorajourneys.com
CIRCULATION circulation@travelbulletin.co.uk
Image Credits:Top: Visit USA, Bottom: Explora Journeys
26
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