2018 Š Alan Liu
Design Thinking
Design thinking is a method for practical, creative resolution of problems. It is a form of solution-focused thinking with the intent of producing a constructive future result encompassing human-centered processes and services as well as products.
2018 Š Alan Liu
Applied Theory in Design
In this project, through various design research methods, I integrate researches, experts perspectives, consumers experiences, and personal observation to develop the most ergonomic model to influence the people habits and upgrade our lives.
2018 Š Alan Liu
Contextual Research Stakeholder Map
Brainstorm
We focus on contextual inquiry, empathetic research, ethnographic research, lifestyle profiling, interviewing, questionnaires and cultural probing techniques. Moreover, we create a best solution through design strategies and analysis with large quantities of user research data and information.
Observation
Analysis
Interview
Sensory Cue Kit
Culture Probe Survey
Implement on the street
2018 Š Alan Liu
Service Design
There are two projects here, Old Savannah Trolley tour and Groupon. Trough participant observation, primary research, and secondary research, We create user journey, service offering map, encounter map, channel map, blueprint to clearly monitor service process. Service provider can find the problems or customer pain points on that by deeply understanding their customers.
Others – Social Media