NATIONAL COAL MINING MUSEUM
for England
Code of Conduct for Education Visit To ensure that all visitors have an enjoyable experience at the Museum, we have prepared a code of conduct, which we request group leaders and adult supervisors follow:
1. Students are fully supervised at all times (including in the shop, cafĂŠ and toilets).
6. Students walk carefully around the site, paying attention to moving vehicles. There should be no running.
2. Museum staff, e.g. guides, living history interpreters or shop staff, are not able to 7. Students should not climb on the take responsibility for any students. machines on open display. Museum staff are unable to supervise any 8. All visitors respect others by sharing students. spaces and keeping to time. 3. Students with statements of SEN have 9. All visitors take care of the exhibits appropriate staff support. and the environment around them. 4. All visitors follow the instructions 10. Bad language is not acceptable. or advice given by Museum staff, particularly from the guide on the 11. No contraband items (cigarettes, underground tour. matches, or anything battery operated) 5. No eating and drinking takes place during the educational workshop or in the galleries. Mobile phones must be switched off during workshops.
are taken underground for health and safety reasons.
12. Please note that CCTV monitors the shop and incidents of shoplifting will be taken seriously.
Thank you for your co-operation Poor behaviour has sometimes occurred at the Museum, usually as a result of inadequate supervision. Museum staff will intervene if this behaviour puts the safety of visitors and staff at risk, involves disruptive or threatening behaviour/language, or could cause damage to the Museum collections, exhibits or buildings.
www.ncm.org.uk