Nicole's Noteables by Nicole Careaga
One of the most amazing aspects about managing a place like Toscana is that unlike a lot of single-family home HOAs I can get out and walk through my entire property. This is an amazing thing for me, as it allows me to be so much more hands-on than driving through in my car. As the team moves about the property on foot we can pick up trash, see areas of concern with the landscape, fix pool furniture, and even visit with you, our amazing residents. Getting up and out of my office is my favorite thing to do most afternoons, as it allows me a moment of reprieve from the phone and email, to get some fresh air, stretch my legs and look at Toscana as a whole. PAGE 3
Taking the time to visit with the landscaping crew, check on window washers, and make sure that residents' moves and vendors are following protocol is all part of what makes being outside and out of the office just as important as being inside. Over the next few months, you will see John and me around the property a lot as we work with your vendors to update landscape, paint, granite, pool furniture, and a myriad of other projects scheduled for completion in 2021. Being onsite also provides me with firsthand knowledge of what Toscana needs regarding future planning. Our reserve study outlines all of our capital assets and provides a schedule for repair
and replacement. Working with the team on-site allows us to access those areas and ensure that we are providing the proper maintenance and scheduling the replacements accordingly to save reserve funds, and make the most of your money. If you happen to see us out and about, be sure to say hi and let us know if there are any areas of concern that you would like to point out or questions you would like the answers to.