March 2020-Toscana Living Magazine

TOSCANA LIVING MARCH 2020

REVISING AN OLD FAVORITE

ENJOY A NEW TAKE ON CASINO NIGHT DETAILS ON PAGE 7

VENDOR EXPO COMING MARCH 24

TOSCANA TABLE TOPICS

INFORMATION ON IMPORTANT COMMUNITY RULES AND PROCEDURES

WINDOW PAINS

ANSWERS TO COMMON QUESTIONS ABOUT UNIT WINDOWS, CLEANING SCHEDULES, AND MORE!

NEIGHBORS’FAVORITES 5450 E. Deer Valley Drive Building 2 Phoenix, AZ 85054 www.toscanaliving.net Phone: 480-585-0808 Fax: 480-585-2859 Night Manager: 480-861-0875 Gate House: 480-513-0602 STAFF Nicole Careaga, CMCA Community Manager ncareaga@toscanaliving.net Christine Reeder Assistant Community Manager creeder@toscanaliving.net Mark Gatchell Lifestyle Director mgatchell@toscanaliving.net Katie Lucas Concierge Director klucas@toscanaliving.net NIGHT MANAGERS: Don Meeks Jackie Hernandez 480-861-0875 MAINTENANCE: John Raabe Facilities Director Keith Buc Daniel Renteria Ignacio Santana GATE HOUSE: Saffron Caudle Chet Sanders Laura Taylor Josh Oakley 480-513-0602

This recipe was brought into us after a resident went on an amazing cruise, where everyone raved about the delectable Goulash Soup from Arthur’s. We hope you enjoy it as much as they did!

INGREDIENTS • 18 oz diced onions • 2 oz cubed red bell peppers • 2 oz cubed yellow bell peppers • 2 oz cubed celery root • 4 oz cubed, peeled potatoes • 18 oz cubed beef • .5 oz caraway seed • .5 oz dry marjoram • .7 oz chopped garlic • .5 oz tomato paste • .5 oz roasted paprika powder • 70 fl oz beef stock • salt and pepper, to taste

DIRECTIONS 1. Add a good splash of oil to a large pan and gently saute the onions and peppers, until softened 2. Add beef and continue to cook until meat is browned 3. Stir in paprika and continue to cook for 2 minutes 4. Add 7 fl oz beef stock, bring to boil, and cook until reduced by half 5. Add marjoram, caraway seeds, tomato paste and season well 6. Add enough stock to cover and simmer until meat and vegetables are tender, about 1.5-2 hours 7. Add diced celery root and potatoes, plus any remaining stock, and simmer until vegetables are cooked through, adding water if it is looking too dry

TOSCANA EVENTS PHOENIX SUNS VS TORONTO RAPTORS Tuesday, March 3, from 7-10 pm Talking Stick Resort Arena

Due to our relationship with our account rep with the Phoenix Suns, we received 10 tickets for the March 3 Suns vs Raptors game. These tickets are normally $70 each but for the first 10 lucky Toscana residents, the tickets are only $30 per person. Please note transportation and food is NOT provided for this game. Tickets will be at will call.

FRIDAY NIGHT SOCIAL Friday, March 6, from 5-7 pm Friday, March 13, from 5-7 pm Friday, March 27, from 5-7 pm Palazzo Grande; RSVP by Thursday prior, at noon

Food, fun and conversation - open to all Toscana residents. Join us for some snacks and non-alcoholic beverages. Friday Socials are FREE.

DOG TRAINING WITH LESLEY C. Saturday, March 7, from 9-10 am Saturday, March 14, from 9-10 am Palazzo Grande Cobblestones

Toscana resident Lesley C. is a certified canine trainer. She is offering a four-week course that will focus on several problematic areas. Please sign up today. Classes will be held Saturday mornings starting at 9:30 am. Sign up for all four classes today!

HIKING CLUB Monday, March 9, from 8:30 am-1 pm Monday, March 23, from 8:30 am-1 pm Meet at the Toscana Front Gate

The Toscana hiking club will hit the trails once again. Join your fellow hikers at the front gate. Please contact Allen at apoppa@yahoo.com for more details.

COPPER ART MUSEUM AND LUNCH Monday, March 9, from 7 am-5 pm Arizona Copper Art Museum; $99 per person

Travel to Cottonwood and tour the Copper Art Museum, which tells an original story, one that marries Arizona’s most magnificent treasures with world legends and fantastic art. Lunch included—shopping and wine-tasting on your own.

VIP SPOTLIGHT-DREAMWEAVER CONCIERGE Thursday, March 12 from 3-4 pm Building 10 Amenity Center

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Join Lisa Stiver with Dreaweaver Concierge to talk about how a home concierge can help you keep your

PAGE condo in tip-top shape, no matter where you are!

TOSCANA EVENTS TRUCKIN TUESDAYS Tuesday, March 17, from 5-7 pm Palazzo Grande Cobblestones

Join your fellow residents for our Truckin Tuesdays food truck night that is held every third Tuesday of each month on the cobblestones outside Palazzo Grande. The Chicken Coop is returning Tuesday, March 17, 2020. Bring your appetites and your wallets!

BOOK CLUB Wednesday, March 18, from 6-8 pm Building 10 Amenity Center

Please join the Toscana Book Club starting at 6 pm in Building 10. The book selected is “The Island of the Sea Women”

by Lisa See.

VIP SPOTLIGHT-JORDAN HOPPEL PERSONAL TRAINING Thursday, March 19, from 6-7 pm Building 10 Amenity Center

Jordan Hoppel, Toscana’s new personal trainer, will be hosting a social hour for residents to learn more about his services, background and how he can help keep you fit and healthy! Jordan offers personalized programming based on your health targets and mobility needs. Snacks will be provided!

BLACK TIE BLACK JACK Friday, March 20, from 6-8:30 pm Dave & Busters at Desert Ridge

An exciting new event with all new entertainment being held at Dave & Busters. The evening will consist of Black Jack, Texas Hold’em, Roulette, and Craps tables along with exciting prizes at the end of the evening. *Black Tie Optional

NATIONAL CHIP AND DIP DAY Monday, March 23, from Noon-4 pm Palazzo Centro

Stop by Palazzo Centro and enjoy a small snack with an assortment of chips and dips while having a casual chat with your neighbors and Toscana staff. Stop by your Lifestyle Directors office and share any exciting ideas you may have for outings or events!

VENDOR EXPO Tuesday, March 24, from 11 am-1 pm Palazzo Grande Cobblestones

One of Toscana’s biggest events is back! Head over to the Palazzo Grande cobblestones to meet with local businesses offering exclusive discounts, coupons, products and more! Q Up Barbecue will also be on site during the expo so you can buy some lunch and keep on shopping.

MURDER MYSTERY-STAFF EDITION Saturday, March 28, from 5-7 pm Building 10 Amenity Center; $7 per person

The Toscana office staff is gearing up for our most important roles to date-being your entertainment for the night! Enjoy a delicious meal while you help your neighbors solve “who-dun-it” in this thrilling evening full of intrigue and deception. Register as a team of six, or your team will be formed upon arrival. Tickets sell out fast!

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Lifestyle

Toscana

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A BLACK TIE (OPTIONAL) AFFAIR

by Mark Gatchell, Lifestyle Director

We have many fantastic signature events here at Toscana that we have run for years with great success and are loved by so many of you. As my second year continues here at Toscana, I have taken my time and listened to your suggestions and valuable input.

My goal is always to do my best and incorporate your ideas and requests when possible. Over the last year, we have added new outings and made some updates to help “refresh” some of our recurring events.

We are very excited to announce that Casino Night has been completely re-branded and will be located at Dave & Buster’s this year. One of the most significant challenges we have faced in the past is our limited space for such a large event. Putting 60 to 70 people in a room filled with several gaming tables has always presented a challenge.

We have solved this issue by hosting the newly updated Casino Night across the street.

Friday, March 20, we are proud to present “Black Tie, Black

Jack.” From the moment you arrive, the excitement begins. Toscana residents will enter the venue through an exclusive red-carpeted entrance where paparazzi will be waiting to snap your picture.

Once checked in, you will have full access to the evening’s entertainment.

Show your talents on the dance floor or enjoy the elegant outdoor patio exclusive for Toscana residents where you can sit and enjoy a drink and private conversation with friends. With music playing and classic movies on the large screen to enhance the evening’s ambiance, make your way to the cash bar and purchase any of your favorite drinks.

As with all the events here at Toscana register early, and if for any reason you are not able to attend an event you have registered for, please let us know so that someone on the wait list has the opportunity to participate in the event. *Black tie attire is encouraged, but not required to attend.

The night wouldn’t be complete if we didn’t include some wonderful appetizers and a dessert bar that will satisfy any sweet tooth!

The main entertainment will consist of Black Jack, Texas Hold’em, Roulette, and Craps tables along with exciting prizes at the end of the evening.

Be one of the “Lucky 12” and purchase one of six pairs of exclusive VIP tickets at $25 a couple.

VIP tickets include a private seating area, free champagne toast, and a waiter that will focus on your area when ordering drinks.

General admission is limited to 108 tickets at $10 per person, so don’t hesitate and secure your tickets today!

We hope to make this newly updated signature event a massive hit with all of you here at Toscana. We anticipate tickets will sell out quickly.

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Resident clubhouse with double-sided fireplace, exposition kitchen Two heated pools/spas including outdoor grills, and fire features Business center and conference room • Fully equipped fitness center Billiards area and game room with multi-sport simulator •

Sun deck

Tennis, bocce, and pickleball courts • Pet park • Indoor mailroom • Interior elevators Walk-in pantries and closets •

Spacious floor plans •

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Expansive 12-foot ceilings on top floors

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www.rentmontreux.com

This literature is for “Marketing Purposes” only and no representations of any type are made by this marketing material, which is subject to change without notice. Floor plans are artist’s renderings and not to scale. Square footage and amenities may vary between apartment units and are subject to availability. ADRE #LC566897000.

Community Connection

by Katie Lucas, Concierge Director

VENDOR EXPO

A spring favorite is on it’s way! The annual Vendor Expo is set to take place on Tuesday, March 24 from 11am-1pm. The Palazzo Grande cobblestones will be full of area businesses, all looking to give our Toscana residents the best deal on health, beauty, dining, retail and more!

Residents in attendance can experience a whimsical forest wonderland at Camp Dreamtree, where colorful tepees host a variety of activities for kids of all ages. From self-guided fun, to scavenger hunts, and more, Camp Dreamtree will get your imagination running. For those looking to take home a little piece of art, special bandana screen printing, paper hat construction, and leather slide creation will be taking place, as well.

Looking to relax amongst the art? Various instructors will be hosting an all-levels yoga class each morning in front of the Fountain Stage. The classes are free to attend for festival-goers. Kids can get spend some downtime in the morning, as well, as the Scottsdale Public Library is bringing their giant, colorful parachute for some fun storytelling at the Community Art Studio.

Test your knowledge of pop culture with a Better yet, we are bringing back Q Up barbecue special event: trivia through the decades. food truck to supply residents with much- Trivia tickets are $12 per person and can be needed fuel to get through the day. reserved in advance.

Be sure to bring your wallets to enjoy these one-time deals and some delicious barbecue.

You do not need to attend the vendor expo to purchase food from the Q Up barbecue truck!

50 YEARS OF SCOTTSDALE ARTS FESTIVAL

This three-day celebration of art, music, food, and family fun is having a celebration of its own. Starting back in 1970, the Scottsdale Arts Festival is back for its 50th anniversary! The event will be held Friday, March 13 through Sunday, March 15 beginning at 10am, rain or shine.

For an afternoon pick-me-up, head over to the Amphitheater Bar where Hendrick’s Gin will be providing free samples. If gin isn’t your drink, Stoli Vodka will have a special sculpted ice luge at the Overpass Bar for a quick, chilled drink. Those looking to get in on the Kombucha health craze can still get a buzz with Boochraft Hard Kombucha samples and other fun giveaways at the Boochcraft booth.

Of course, the event wouldn’t be complete without the dozens of live shows by various bands, artist demonstrations and even some Boys and Girls Club dance performances.

The Scottsdale Arts Festival is the perfect place to take your family for a day of culturefilled fun for everyone. Between the handson crafting, beautiful displays, and one-of-akind products, you’re sure to find what you’re looking for.

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nicole’s

Notables

by Nicole Careaga, Community Manager

Table Topics-Toscana Style

As many of you know, over the past three years I have committed a large amount of my time to personal development in the form of Toastmasters. Joining Toastmasters has been a very enlightening experience and has provided me with guidance not only in regards to public speaking, but also in my writing, leadership and communication skills. Each meeting the members of the group participate in what we call Table Topics. This is an opportunity to practice thinking on the fly and presenting without any rehearsing. Each speech is timed and should be no more than two minutes in length.

that have access to Toscana are allowed within the gates. Each of you has access to DwellingLIVE, and we ask that you ensure your guests lists are up-to-date with permanent visitors and vendors that you have coming on property. This speeds up the entire check-in process at the gate.

There is plenty of parking on the surface for all of your visitors, however if they are going to be on site past midnight they need step into the office for a guest pass to prevent being ticketed. Speaking of tickets, we don’t mind if you park your vehicle on the surface during the day to assist with loading and unloading. However, you have amazing underground parking to protect your vehicle from the elements. If your vehicle is on the surface overnight, it is subject to a violation, and we will have to ticket your car. Each space filled with a resident vehicle is one less for a guest to park in.

Pet PolicyThis one is always a hot topic, as pet owners not only struggle to find a safe place to walk their animals, but other residents get frustrated over a lack of cleanliness on the property. So here are the Guest Access & Parking – highlights of the Toscana Pet Policy.

We know that when the gates are being • Pets must be on a leash, 6’ in length held open it is tempting to tell your guest to or shorter. Extension leashes are not just drive on through and bypass the gate permitted in Toscana. house. We ask that guests stop at • Fines of $250.00 can be assessed for PAGE the gate house all of the time, not cleaning up after your dog, along with especially when the gates are taking your dog to the turf areas. Pets are down. This is the only way for strictly prohibited from ALL turf areas within us to ensure that only those With this idea in mind, I present to you our Table Topics. Listed below is what you all are asking about, along with my brief explanation.

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the community.

• Please be cognizant of your surroundings when walking your fur-baby.

It is required that you remain 10’ from all balconies, however, we also ask that you pay attention to stay clear of doorways and windows. No one enjoys that lovely pet odor on a hot summers day.

Package Policy – Over the past few weeks it has been brought to our attention, that once again we are having issues with the deliveries being processed correctly by Amazon and other delivery services. Please remember the following: • Packages are not to be left at front doors. Not only does this provide an opportunity for your package to walk away, but it also alerts others that your condo is empty.

• The management team will gladly sign for your package, log it into our system and send you an email. This ensure it is safely locked up while it awaits your return.

• We can email or text you notice of your delivery, we just need to ensure that we have your updated information in he

DwellingLIVE system.

Moving/Remodel/Delivery Policy & Procedure – There is a lot of moving and shaking happening here at Toscana and during all of the moves, remodels and deliveries, we do our best to ensure that elevators are padded and damage to the hallways is kept at a minimum. Because of this, the Board has adopted a policy that requires a deposit of $250.00 for all deliveries and moves, along with a $500.00 deposit for remodels. There is also a required form that jump starts the process of letting the gate team know, unlocking the front doors, and padding the elevator, and this is accompanied by a $25.00 fee. Should all go according to plan, and no damage is done to the property, your deposit will be refunded to you. We ask that all passes be completed and submitted to the front office at least one business day prior to the scheduled service.

Should you wish to discuss any of the topics further or have other questions or topics you would like for me to write about, please email me at ncareaga@tosanaliving.net.

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Chris’s

CORNER

by Chris Reeder, Assistant Manager

LET’S TALK TRASH

Trash disposal and recycling service are two items included in Toscana monthly assessments. Because trash service runs so smoothly at Toscana, you may not even notice the work that the team here completes in order to keep the grounds clean unless something goes awry!

Our porter, Ignacio, spends the majority of his day pulling trash and recycle bins to the compactor with a gas-powered gator. Our trash/recycle vendors pick up compacted refuse several times a week. You’ll notice trash and recycling removal begins at 9am each day- and that the bins are full more times than not. Ignacio also power washes the garbage rooms located in the parkades underneath each building.

Recently, our team has found full bags of trash in resident hallways, stairwells and building entrances. A full garbage bag of used cat litter was found in one of the building stairways. Additionally, with all of the remodeling going on throughout PAGE the community, we have found used construction debris (anyone need a used kitchen sink?) in the parkade bins. All contractors should be advised

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to take all debris with them offsite. When moving in or out of Toscana, please take all unwanted furniture, including mattresses, to an appropriate place for discard- NOT the parkade bins. Moving boxes should be broken down prior to putting them into recycle bins.

Although there are small waste containers at building entrances and elevator vestibules in the parkades, they are intended for small items; perhaps a straw wrapper or errant receipt that is found in the parkade or parking lot. We encourage our residents to take all trash and recycling to the designated trash rooms, rather than leaving trash-filled bags throughout the community.

Together we can keep Toscana looking beautiful!

Here’s what you can do to help!

Sort Smarter

Know what can ALWAYS be placed in your recycling container.

doesn’t have to require extra time and effort. ke it easy for you.

PLASTICS

PASTA

CARDBOARD & PAPER

aper towels

d packaging nack wrappers

METAL CANS, ALUMINUM FOIL, ALUMINUM FOIL PANS

PAPER CONTAINERS AND CARTONS

Styrofoam and plastic #6

Be sure your recyclables are Plastic EMPTY, CLEAN and DRY grocery bags

before placing them Coffee cups and K-cups

in your recycling container.

“When in doubt, leave it out”

Empty. Clean.

Dry.

One dirty item can contaminate thousands of pounds of collected materials. Make sure your items are empty, clean and dry before placing them into recycling containers.

These items should NEVER be placed in your recycling container.

Aerosol Cans Appliances Batteries Bubble Wrap Christmas Lights

Coat Hangers Electrical Cords Food Waste Garden Hoses Plastic Grocery Bags

Sports Equipment Stuffed Animals Styrofoam Syringes Razor Blades

When in doubt, throw it out.

Tires Wood Yard Waste

Maintenance Updates

by John Raabe, Facilities Director

TOSCANA WINDOWS

Lately we have had several questions about windows. Based on these concerns, I thought it might be a good time to review some general information to try and answer questions before they come up, and provide an updated process moving forward with the window washers.

According the CC&R’s Article 5, section 5.1 (B), “each Unit Owner shall be responsible for the Maintenance and repair of the Limited Common Elements allocated to his Unit pursuant to Section 2.5 of this Declaration, such Maintenance and repair included, with limitation: (iii) Maintenance, repair and replacement of all doors and windows of the Unit, including entrance area doors.” In laymen terms, if there is an issue with the window itself it is the owner’s responsibility to fix the issue.

We’ve had some residents come in saying that there is moisture inside the panes of glass. The units have energy efficient windows that have argon gas sealed in between the glass panes, to help slow the transfer of heat through the window. If the seals go bad the gas will escape and allow moisture to get into this compartment. The result is moisture, on humid days, inside the

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window. This moisture will leave water spots in the inside, which cannot be cleaned. This is also the reason we get so many calls from residents after the window cleaners are here that their windows were not cleaned; they were, the contractors just weren’t able to clean inside the windows. The only way to resolve this is to replace the windows.

We also get concerns that, when it rains, water comes into the unit from the window.

This is typically that the weeping holes on the outside of the window have been clogged by dirt and the water is coming into the unit. This can be easily fixed by clearing the small hole of the dirt. Some of the windows have small plastic sliders that can go over the weeping hole to stop wind and

WHY NOT

TONIGHT?

21001 N. Tatum Blvd | 480.419.7772 | kegsteakhouse.com

insects from going into the unit. These actually help the dirt to build up and cause a blockage, so you may need to slide the cover over to clean out the weeping hole.

In regards to window washing, moving forward we are going to put reminders in our e-blasts for residents remove their screens prior to window washing, which occurs semi-annually. This will help prevent damage to the screens, as they are designed to be removed from the insides of the units.

In the past, the window washers have attempted to pry them from the outside, causing damage, which the Association has paid to repair.

Homeowners should note, screens are technically resident responsibility. If a screen is damaged by work completed by the Association (like window washing), it is often covered. However, all other repairs or replacement is to be addressed by the homeowner.

COMMUNITY HEALTH AND WELLNESS NEWS Information Retrieved from Maricopa County EnviroConnections

CORONA VIRUS

AND OTHER RESPIRATORY VIRUSES

Due to community concerns regarding the novel Coronavirus, the flu and other respiratory viruses, Environmental Services Department reminds you that there are everyday habits that can help prevent the spread of several viruses.

What can you, your family, business staff and the public do to protect yourself from these type of health risks?

• Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer • Avoid touching your eyes, nose, and mouth with unwashed hands • Avoid close contact with people who are sick • Stay home when you are sick • Cover your cough or sneeze with a tissue, then throw the tissue in the trash • Clean and disinfect frequently touched objects and surfaces For more information and updates from Maricopa County Public Health, CDC, and other trusted partners, please visit: Maricopa. gov/coronavirus.

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o f f er ing ho use - sitti ng, t ra ve l arr angem ents , clea n in g s er vice s , a nd mobile not a ry s erv ices

Giving You Peace of Mind

f ull -s er vic e, fam ily owne d and o per ated, s in ce 2 006

Available 24/7 no answering services, no after hours we’re even here on holidays Call today to experience first-hand the "White Glove Service" you deserve: 623-337-1036

TOSCANA DISCOUNT CODES

MARCH SUNDAY

MONDAY

TUESDAY

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8

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BILLIARDS PG 5PM MAHJONG CLUB PG 6:30PM

OFFICE CLOSES AT 3PM COPPER ART MUSEUM AND LUNCH 7AM-5PM HIKING CLUB FG 8:30AM-1PM BILLIARDS PG 5PM MAHJONG CLUB PG 6:30PM BILLIARDS PG 5PM MAHJONG CLUB PG 6:30PM

HIKING CLUB FG 8:30AM-1PM NATIONAL CHIP AND DIP DAY PC NOON-4PM BILLIARDS PG 5PM MAHJONG CLUB PG 6:30PM

BILLIARDS PG 5PM MAHJONG CLUB PG 6:30PM

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HAND & FOOT PG 6PM PHOENIX SUNS VS TORONTO RAPTORS 7-10PM

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LANDSCAPE COMMITTEE B10 2PM HAND & FOOT PG 6PM

LIFESTYLE COMMITTEE B10 2PM TRUCKIN’ TUESDAY PG 5-7PM HAND & FOOT PG 6PM

VENDOR EXPO PG 11AM-1PM HAND & FOOT PG 6PM

HAND & FOOT PG 6PM

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CLUBS/CLASSES EVENTS ASSOCIATION WEDNESDAY COFFEE SOCIAL PG 9AM GENTLE YOGA B10 10AM BILLIARDS PG 1PM BRIDGE CLUB PG 1:30PM POKER CLUB PG 6PM

THURSDAY 5

HAND & FOOT PG 6PM

FRIDAY

SATURDAY

6 COFFEE SOCIAL PG 9AM FRIDAY SOCIAL PG 5-7PM

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DOG TRAINING WITH LESLEY PGC 9-10AM

11 COFFEE SOCIAL PG 9AM GENTLE YOGA B10 10AM BILLIARDS PG 1PM BRIDGE CLUB PG 1:30PM POKER CLUB PG 6PM

12 VIP SPOTLIGHTDREAMWEAVER CONCIERGE B10 3-4PM HAND & FOOT PG 6PM

13 COFFEE SOCIAL PG 9AM FINANCE COMMITTEE B10 9:30AM FRIDAY SOCIAL PG 5-7PM

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18 OFFICE CLOSES AT 11AM COFFEE SOCIAL PG 9AM GENTLE YOGA B10 10AM BILLIARDS PG 1PM BRIDGE CLUB PG 1:30PM POKER CLUB PG 6PM BOOK CLUB B10 6-8PM

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20 COFFEE SOCIAL PG 9AM BLACK TIE BLACK JACK 6-8:30PM

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25 COFFEE SOCIAL PG 9AM GENTLE YOGA B10 10AM BILLIARDS PG 1PM BRIDGE CLUB PG 1:30PM POKER CLUB PG 6PM

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27 COFFEE SOCIAL PG 9AM FRIDAY SOCIAL PG 5-7PM

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HAND & FOOT PG 6PM VIP SPOTLIGHTJORDAN HOPPEL PERSONAL TRAINING B10 6-7PM

RESIDENT WORKSHOP B10 10-11:30AM HAND & FOOT PG 6PM

DOG TRAINING WITH LESLEY PGC 9-10AM

MURDER MYSTERYSTAFF EDITION B10 5-7PM