Toscana Living-May 2019

Living

INSIDE Fireside chat and More...

Toscana Lifestyle

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YOUR NEIGHBORS' FAVORITES

By Mark Gatchell, Lifestyle Director

This quick and easy recipe for "Mediterranean Chicken Bake" is delicious and will surely become one of your favorite go-to recipes.

INGREDIENTS • 4 boneless skinless chicken breast halves (5 ounces each) • 2 teaspoons herbes de Provence • 1/2 teaspoon salt • 1/4 teaspoon pepper • 1 tablespoon olive oil • 1 cup marinated quartered artichoke hearts • 1/4 cup oil-packed sun-dried tomatoes, coarsely chopped • 1 cup (4 ounces) crumbled feta cheese

5450 E. Deer Valley Drive Building 2 Phoenix, AZ 85054 www.toscanaliving.net Phone: 480-585-0808 Fax: 480-585-2859 Night Manager: 480-861-0875 Gate House: 480-513-0602 STAFF Nicole Careaga, CMCA Community Manager ncareaga@toscanaliving.net Christine Reeder Assistant Community Manager creeder@toscanaliving.net Mark Gatchell Lifestyle Director mgatchell@toscanaliving.net Katie Lucas Concierge Director klucas@toscanaliving.net Dani Wall Administrative Assistant dwall@toscanaliving.net NIGHT MANAGERS: Don Meeks Jackie Hernandez 480-861-0875 MAINTENANCE: John Raabe Facilities Director Keith Buc Robert Hollis Ignacio Santana GATE HOUSE: Ron McCroskey, Saffron Caudle Chet Sanders, Hector Perez, Mariya Lilith 480-513-0602

DIRECTIONS 1. Flatten chicken to 1/2-in. thickness. Combine the herbes de Provence, salt and pepper; sprinkle over chicken. In a large skillet, brown chicken in oil on both sides.

2. Transfer to a greased 11x7-in. baking dish. Top with artichokes, tomatoes and cheese.

Bake, uncovered, at 425° for 15-20 minutes or until a thermometer inserted in chicken reads 170°.

ON THE COVER Fashion Show

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Toscana Events and Programs

RESIDENT FRIDAY SOCIALS Fridays in May, Palazzo Grande RSVP by Thursday at noon Food, fun and conversation - open to all Toscana residents. Join us for some snacks and non-alcoholic beverages.

BYOB. Friday Socials are FREE. ROCKIN' 9 WILLIAMS AND BEARIZONA TRIP Thursday, May 9, from 7am-5:30pm; $99 per person RSVP by May 6 Get your kicks on historic Route 66! Residents will be able to have lunch on their own as they take in the beautiful sights of Northern Arizona in the town of Williams. Next up? An exciting trip through Bearizona, where bison, big horn sheep and bears roam free...oh my!

VIP SPOTLIGHT-COSTCO Saturday, May 11, from 9-11am Palazzo Grande RSVP by May 9 Need a last minute Mother's Day gift? Costco has you covered! Enjoy promotional pricing on an annual membership at this exclusive Toscana VIP Spotlight event!

Costco will even be bringing their delicious, giant muffins and other pastries for you to try...and those are worth the membership cost, themselves! Don't forget to bring your favorite morning beverage to wash hem down!

BOOK CLUB MEETING Wednesday, May 15, from 6-8pm Palazzo Vacanza Join your fellow book club members for the Wednesday, May 15, 2019 book club meeting in PV. "Cooking for Picasso" by Camille Aubray will be discussed.

BOWLING AND DESSERT NIGHT Thursday, May 16, from 7:30-9:30pm; $3 per person Meet your friends for dinner and then meet your neighbors for a fun night of bowling and light, refreshing deserts at Dave & Buster's of Desert Ridge. You will need to provide your own transportation to this event and it's only $3.00 per person!

DIAMONDBACKS VS GIANTS Friday, May 17, from 5-10:30pm; $39 per person RSVP by May 14 This should be an awesome game with our D-Backs hosting the San Francisco Giants! Your $39.00 ticket includes: transportation, parking and admission to the game. Game starts at 6:40pm, depart Toscana at 5:00 PM. Tickets are limited and may sell out!

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Toscana Events and Programs

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FIRESIDE CHAT Monday, May 20, from 6-7:30pm Dante's Corner Join your Community Manager, Nicole Careaga, for a casual chat about community news, concerns, recent Board decisions and more by the beautiful fireplace in Dante's Corner. Residents are encouraged to bring their favorite beverage and any questions they may have to this quarterly event.

TRUCK'N TUESDAY Tuesday, May 21, from 5-7pm Palazzo Grande Cobblestones Que up for your favorite BBQ with QUP BBQ! Residents are invited to come down to the Palazzo Grande cobblestones where delicious dishes will be available for purchase from this Arizona favorite food truck!

"NEWSIES" AT THE HALE THEATER Thursday, May 23, from 5-10pm; $40 per person RSVP by May 19 Extra! Extra! Newsies is a hit! Disney’s buoyant and uplifting tale of a ragged band of teen-aged ‘newsies’ bursts onto our stage with all the fervor and excitement you’ve come to expect at HCT. Newsies is full of rousing songs, high-energy dance, and amazing performances will make “Headlines!” Come see them in the making! $40.00 per person!

TOSCANA GAME DAY Saturday, May 25, from 12-3pm Palazzo Grande Join your fellow residents for a fun filled day of games! Bring your drinks and snacks and enjoy some friendly and neighborly competition!

VIP SPOTLIGHT-CB LIVE Tuesday, May 28, from 4-7pm; $3 per person RSVP By May 24th One of Desert Ridge Marketplace's latest and greatest additions, CB Live, will be hosting Toscana Residents for an exclusive sampling of what their Happy Hours are all about. Your $3 ticket includes a voucher for one complimentary cocktail, a sample of one of CB Live's most popular appetizers and top-notch entertainment!

Additional items can be purchased and transportation is not included for this event. RSVP and pre-payment by 4pm on Friday, May 24th is required.

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Toscana Events and Programs

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Clubs

May 2019 Monday

Sunday

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Events Association Tuesday

Wednesday

Thursday

Friday

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Saturday 3

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9 WATER AEROBICS PG 9:30AM HAND & FOOT PG 6PM WILLIAMS AND BEARIZONA TRIP 7AM-5:30PM

10 FINANCE COMMITTEE PV 9:30AM COFFEE SOCIAL PG 9AM FUN FRIDAY SOCIAL PG 5PM

11 VIP SPOTLIGHTCOSTCO PG 9-11AM

COFFEE SOCIAL PG 9AM FUN FRIDAY SOCIAL PG 5PM

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7 WATER AEROBICS PG 9:30AM

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13 MAHJONG CLUB PG 6:30PM BILLIARDS HAPPY HOUR PG 5PM

14 WATER AEROBICS PG 9:30AM LANDSCAPE COMMITTEE PV 2PM

15 COFFEE SOCIAL PG 9AM GENTLE YOGA PV 11AM BILLIARDS PG 1PM POKER CLUB PG 6PM BOOK CLUB PV 6PM

16 WATER AEROBICS PG 9:30AM HAND & FOOT PG 6PM BOWLING AND DESSERT NIGHT 7:30-9:30PM

17 COFFEE SOCIAL PG 9AM FUN FRIDAY SOCIAL PG 5PM DIAMONDBACKS VS GIANTS 5-10:30 PM

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20 MAHJONG CLUB PG 6:30PM BILLIARDS HAPPY HOUR PG 5PM FIRESIDE CHAT DC 6-7:30PM

21 WATER AEROBICS PG 9:30AM LIFESTYLE COMMITTEE PV 2PM TRUCK'N TUESDAY PG 5-7PM

22 COFFEE SOCIAL PG 9AM GENTLE YOGA PV 11AM BILLIARDS PG 1PM POKER CLUB PG 6PM

23 WATER AEROBICS PG 9:30AM HAND & FOOT PG 6PM "NEWSIES" AT THE HALE THEATER 5-10PM

24 COFFEE SOCIAL PG 9AM FUN FRIDAY SOCIAL PG 5PM

25 TOSCANA GAME DAY PG 12-3PM

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27 OFFICE CLOSED MEMORIAL DAY MAHJONG CLUB PG 6:30PM BILLIARDS HAPPY HOUR PG 5PM

28 WATER AEROBICS PG 9:30AM VIP SPOTLIGHTCB LIVE 4-7PM

29 COFFEE SOCIAL PG 9AM GENTLE YOGA PV 11AM BILLIARDS PG 1PM POKER CLUB PG 6PM

30 WATER AEROBICS PG 9:30AM OFFICE CLOSED 2-5PM HAND & FOOT PG 6PM

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MAHJONG CLUB PG 6:30PM BILLIARDS HAPPY HOUR PG 5PM

COFFEE SOCIAL PG 9AM OFFICE CLOSED 10:30AM-1:30PM GENTLE YOGA PV 11AM BILLIARDS PG 1PM POKER CLUB PG 6PM

FUN FRIDAY SOCIAL PG 5PM

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Live Your Best Life in Desert Ridge NOW PRE-LEASING 335 LUXURY APARTMENTS Opening Summer, 2019, Montreux is the perfect example of modern luxury apartment living.

Our resort-style property offers an exceptional collection of first-class amenities.

Resident clubhouse with double-sided fireplace, exposition kitchen Two heated pools/spas including outdoor grills, and fire features Business center and conference room • Fully equipped fitness center Billiards area and game room with multi-sport simulator •

Sun deck

Tennis, bocce, and pickleball courts • Pet park • Indoor mailroom • Interior elevators Walk-in pantries and closets •

Spacious floor plans •

5550 E Deer Valley Drive, Phoenix, AZ 85054

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Expansive 12-foot ceilings on top floors

480.248.3311

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www.rentmontreux.com

This literature is for “Marketing Purposes” only and no representations of any type are made by this marketing material, which is subject to change without notice. Floor plans are artist’s renderings and not to scale. Square footage and amenities may vary between apartment units and are subject to availability. ADRE #LC566897000.

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Toscana Lifestyle A WORD FROM THE LIFESTYLE DIRECTOR

By Mark Gatchell, Lifestyle Director Summer Heat is Just Thanks for Attending Around the Corner Thank you to all the residents who have attended some of It’s that time of year when the our most recent Toscana Signature events. We had a great temperature is slowly climbing turnout and a ton of fun at Casino Night! Fun prizes and day by day and soon the hot lots of action a the craps and poker table made of an summer days and nights will exciting night! This past Saturday was our annual Easter be upon us. We all have our Egg Scramble where so many families enjoyed a breakfast techniques for staying cool in the summertime and we that included pancakes, French toast sticks, scrambled have all tried the basics methods of staying cool such eggs, bacon, and so much more. And of course, the as a cooling pillow or a personal fan blowing on us at famous Easter Bunny appeared for the kids with story night but I have recently discovered some unique ways of time, face painter and of course our exciting Easter Egg staying cool.

Dash! It was a blast to see so many families having a great time!

Eating spicy foods might sound like a terrible idea on a hot day but “hot” foods like cayenne, jalapeño, and habanero Don’t miss out on the Toscana’s exciting events so be sure peppers get their heat from the chemical capsaicin. to sign up for the weekly Lifestyle e-Blast!

Capsaicin is an irritant in humans which gets us to sweat more, cooling us down. Yale professor Barry Green explained in Scientific American: “Spicy foods excite the RESIDENT GROUPS, CLUBS AND CLASSES receptors in the skin that normally respond to heat… BILLIARDS CLUB HAND & FOOT CLUB Therefore, the pattern of activity from pain and warm nerve Wednesdays at 1pm Thursdays at 6 pm, PG Billiards Room in PG Contact Marge at 480-585-0494 fibers triggers Contact: Lynn at 602-301-5010 both the MAHJONG CLUB sensations and BILLIARDS HAPPY HOUR Mondays at 6:30pm in PG the physical Mondays at 5pm in PG Contact: Susan at reactions of BYOB susan4266@aol.com heat, including STUD POKER CLUB vasodilation, BOOK CLUB Wednesday, May 15 Wednesdays at 6pm in PG seating, and 6pm in PV Bring $5 and your poker face flushing.”

"Cooking for Picasso" Contact 480-513-3615

by Camille Aubray Register Here

If you want to go old school you can try the “Egyptian” method of sleeping under a damp towel or sheet. The evaporation of the cloth’s water will keep you cool all night, and the sheet or towel will most likely be dry by morning. This method was widely used by the Egyptians for over 500 years.

When all else fails, head to your favorite theater and make it an all-day movie fest!

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COFFEE SOCIAL Each Wednesday and Friday, 9am in PG

WATER AEROBICS Tuesdays and Thursdays 9:30am in PG Pool $10 per class getfitwitherin@aol.com

GENTLE YOGA Wednesdays at 11am in PV $5 Drop-In

To share new clubs and classes ideas, please email Mark Gatchell at: mgatchell@toscanaliving.net

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COMMUNITY CONNECTION

By Katie Lucas, Concierge Director and sounds of the desert’s unique nocturnal life. Bring (Almost) Summer Fun a flashlight and wear comfortable, closed toe shoes. It’s With the temperatures beginning a great adventure for families and children of all ages. to reach over 100 degrees, we’re Adults: $14.95, children $9.95 (3 and under free) practically in Summer...in the middle of Spring. That’s not a Scottsdale ArtWalk bad thing, though! In Arizona, Thursdays, from 7 - 9 p.m. summer means lot’s of fun Click here for more info activities that are free or inexpensive for you and your Scottsdale is home to family to enjoy! Check out some fan-favorite events more than 100 galleries coming up this Spring/Summer season! exhibiting the finest art from both local and McCormick-Stillman Railroad Park Free Concerts international artists.

Every Sunday night through June 30 at 7:30 - 9 p.m.

On Thursday nights, Check out the schedule here all of the art galleries and many high-end Recently recognized shops stay open late to showcase their outstanding as one of the best live music venues in visual art, live music, and wine. Scottsdale ArtWalk is Arizona by Best of celebrated in the heart of Old Town Scottsdale Art American Towns, District located between Main St. and 1st Avenue, and Sunday’s at The Scottsdale Road and 69th Street.

Railroad Park are the place to be in Dining Scottsdale this summer. Grab a blanket or a lawn chair and head over to the Railroad Park located on Scottsdale Valley restaurants Road and Indian Bend to enjoy some great local bands. have some of the mist-cooled If you plan to bring children, they will be thrilled with best the train and carousel rides (only $2 per ticket.) Food will patios great for late dining or drinks also be available for purchase. and appetizers.

For a great patio Flashlight Tours at the Desert Botanical Gardens Saturday nights June 1 through August 31 at 7 - 9:30 p.m. experience, check out Chelsea’s Click here for more info Kitchen, Olive & Desert Botanical Flashlight Tours allow visitors to roam Ivy, or Grassroots Kitchen & Tap. the open desert at night and Or walk across the explore variety of desert street to hang out at Growler or Torch Cigar Bar! plants and wildlife after the sun goes down. This Stay cool! sensory adventure takes you through the sights

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Spotlight On...

EMPLOYEE ANNIVERSARIES

Keith Buc

Please join us in congratulating Keith Buc on his two year anniversary with Toscana! As one of your Maintenance Technicians, Keith can be found around the property ensuring Toscana’s common areas stay looking and operating beautifully! If you see him out an about, make sure you stop and say hi!

Katie Lucas

Please also join us in congratulating Katie Lucas on one year at Toscana, though she has been with CCMC for almost 3 years. As your Concierge Director, Katie can be found in her office at Palazzo Centro helping residents make memories that will last a lifetime or out in the surrounding area creating and maintaining relationships with area businesses to keep our Toscana VIP Program up and running!

CINEMA: MOVIE REVIEW

By Gil Berkowitz Hotel Mumbai Raw, Unrelenting Look at Terrorism “Hotel Mumbai” is an intense, gasping thriller about the insanity of terror. The film is a disturbing and unnerving experience that should shaken the most hardened viewer.

Australian Director Anthony Maras tells the story of the co-ordinated attack in Mumbai, India by a terrorist cell throughout the populous city across several locations. This is a true account of the November 2008 attacks that shook Mumbai and left more than 170 people dead. The major attack targeted the luxurious Taj Mahal Palace Hotel and the over 1000 foreigners and local guests. The events unfold through the eyes of the hotel staff, its guests, local law enforcement and the terrorists as well. It is a complicated story of heroism, horror and mass confusion. It all begins with the terrorists initiating the attacks in a railway station, working their way through the streets of Mumbai, being

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guided by an unknown voice at the end of a phone call.

The chaos begins when four heavily armed men storm into the lobby of the hotel and in a cavalier manner begin to massacre innocent people. It is a gut wrenching scene.

Dev Patel plays a waiter and Sikh named Arjun. He is preparing to work and attend to the guests in the hotel restaurant when the attack begins.

Also, in the dining room is a biracial couple, Zahra (Nazanin Boniadi) and her American husband David (Armie Hammer) and a Russian industrialist Vasisli (Jason Isaacs). One of the characters is based on a real life person Oberoi (Anupam Kher), the hotel’s legendary and highly respected chef.

He and Arjun choose to stay behind and help all of the guests to try and escape through a back entrance.

This film is not to be seen as entertainment but as a visceral experience revealing how horrible and inhumane these attacks are and the crime that is terrorism.

The movie is playing at Harkins theaters throughout the valley and is rated R for violence, bloody images and language. It runs for 125 minutes.

Spotlight On...

COMMUNITY HEALTH AND WELLNESS

Focus: Pollen Allergies Article retrieved from https://www.webmd.com/ allergies/pollen_allergies_overview#1 Flowers are blooming, or lawns or trees are bursting with new greenery, and -- like clockwork -- your eyes water, your nose runs, and the sneezes keep coming.

You wish you could enjoy the nice weather, but you end up miserable whenever you head outside. You think it might be a cold, but there’s a pattern. Every year, you have the same symptoms when spring (or summer or fall) is in the air. You probably have seasonal allergies, which are sometimes called hay fever.

Causes Some plants, including ragweed, grasses, and oak trees, make a fine powder called pollen that’s light enough to travel through the air. This is how these plants grow and reproduce themselves.

More than 25 million Americans are allergic to pollen.

Some people are allergic to tree pollen, which is in the air in spring. Others have a problem with grass pollen, which is more of a summertime issue. Still others have trouble with weed pollen, which is common in the fall.

Symptoms If you have a pollen allergy and go outside on a day when it’s flying around, your body will react as if it’s being invaded. Your immune system will make a lot of something called histamine to fight back. When this happens, you can have symptoms like: Itchy throat Red, itchy, watery eyes Runny or stuffy nose Sneezing Wheezing or coughing Treatment Your doctor may first want to confirm that you have an allergy. An allergist can give you a skin-prick test to see what’s causing your problem.

Once that’s narrowed down, there are a few ways to treat pollen allergies: Nasal irrigation. It rinses out your sinuses using a squeeze bottle, neti pot, or other device with a saltwater (saline) solution. Make sure you use distilled or sterile

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water. If you use tap water, you must boil it and let it cool off before you use it. Or you can filter it with a filter that says “NSF 53” or “NSF 58” or says “absolute pore size” of 1 micron or smaller. Also, be sure you clean the bottle or neti pot after every use, also using distilled, sterile, boiled, or filtered water.

Over-the-counter (OTC) drugs. Antihistamines block the histamine your body makes. If your nose is stuffy, decongestants can help you breathe easier. Some nasal sprays help allergy symptoms, too.

Prescription medication. If the OTC drugs don’t work, your doctor may prescribe something stronger.

Some prescribed meds block chemicals other than histamine that can trigger allergies. Others treat the symptoms caused by certain kinds of weed or grass pollen.

Allergy shots. If you don’t have any luck with medications, allergy shots may help. You’ll go to the allergist every few weeks for the doctor to inject a tiny amount of what’s causing your problem under your skin.

After a period of months, your body should get used to the trigger and your symptoms should get better.

Helpful Tips Check the weather. Your local weather report should say whether it’s a high or low pollen-count day. Pollen counts are higher when it’s warm, dry, and windy and lower when it’s cool, rainy, and wet. If you know it’s going to be a high-pollen day, stay inside as much as you can. The yard work can wait.

Keep pollen out. Instead of opening the windows in your car or at home, run your air conditioner with an HEPA filter to remove pollen from the air. Don’t hang your laundry on a line to dry or it will pick up pollen; use the dryer. If you’ve spent time outside, change your clothing, shower, and wash your hair before you get into bed. If you don't, you’ll transfer pollen to your pillow and blankets and breathe it in all night. If you let your pet spend time outside, don’t allow it into your bedroom.

Create a pollen buffer outside. Wear sunglasses to protect your eyes and a hat to keep pollen off your hair.

Take medicine. When pollen counts are high, take your medication before you notice symptoms to stop them before they start.

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In and Around Toscana DANI'S DIGEST

By Dani Wall, Administrative Assistant Dani’s 5 Ways To… Honor Veterans on Memorial Day

1. Learn what Memorial Day is really all about, and share that with your Children and Grandchildren. Memorial Day isn’t a shopping opportunity, or another bonus day off. It isn’t even another Veteran’s Day. Memorial Day is dedicated specifically to those who have died while serving in the United States military. Each year, the last Monday in May becomes a sacred time as we remember our fallen warriors by speaking about them, holding memorial ceremonies, and lending a helping hand to our living veterans. The idea of honoring deceased warriors has a deep history, but the American practice began just after the end of the Civil War. The enormous number of casualties, on both sides of this terrible war, took burial and memorialization to new heights of cultural significance, and the formal decoration of graves began to take place. No matter our faith, political leaning, or culture, this is a day for all of us to come together and honor our fallen warriors.

2. Donate to Veterans Honor the fallen by supporting our living veterans. Disabled American Veterans Charitable Trust Fund, Thanks USA, and the Fisher House Foundation can stretch your dollars further that you can.

There are veterans struggling with lack of social support, mental illness, physical disabilities, transitions back to civilian living, and many other issues that need our help.

These charities help provide scholarship opportunities, homes, essential services, and rehabilitation programs.

3. Volunteer If you are looking for a way to really help your veterans, contact your local VA medical center.

They have ample opportunities to give your time to sick and injured veterans. If you have ever been to the VA Hospital, you know that they will gladly take the help offered. The last time I went, it was truly a bag of mixed emotions and I was so happy to be there. I went shortly

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after my grandfather passed to thank his nurses for being so amazing. I brought a donation to the veterans selling items in the hallways they had made with their own hands. There are memories of those who died posted all over the walls, bringing in a strong emotion of pride and strength for Country. It makes you take a step back and realize that the small every day fuss you make over little things is so minute compared to what these people in front of you have sacrificed. Veteran’s inspirational notes are left on papers that anyone can take with them as they walk through the halls. These strong supporters don’t lose their spirit, we should help them support our veterans as much as possible.

4. Send a Care Package One of my personal favorites is Operation Shoebox. The website leads you to many ways you can help veterans including, donating old cell phones, volunteering, sending shoeboxes, donating money for supplies to keep them warm or entertained with magazines and board games, and setting a classroom up with a box to send full of pictures, supplies and handwritten letters to our deployed service members. They love receiving toothpaste, instant coffee, sunscreen, tissues, baby wipes, body wash, Candy (who doesn’t), beef jerky, books, magazines, and other store-bought treats.

5. Honor the National Moment of Remembrance May 3rd, 2000, Congress promoted a “National Moment of Remembrance” encouraging Americans everywhere to pause for one minute at 3 p.m. (local time) on each Memorial Day. This is a great way to make that Memorial Day Barbeque about more than just eating burgers.

Mindful Note: Wear Red, White and Blue, But Not the Flag. Many people aren’t aware that the flag is not meant to be worn as an accessory, even when it’s printed as a design on fabric. Ideally, disposable items such as napkins and cups printed with the flag shouldn’t be used either. The flag isn’t meant to be a decoration, even though you’ll start seeing it used as such in more and more places as the summer months approach.

In and Around Toscana

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NICOLE'S NOTABLES

By Nicole Careaga, Community Manager How do I make my monthly HOA payments?

A very common question that we encounter here at the office is “how can I pay my HOA dues?” We have a few options and one of them is bound to meet your needs.

Direct Debit. This option is definitely the easiest and safest option in that you supply us with the information and we ensure that it is pulled each month around the 5th and will automatically update with any assessment changes. Also, this option never expires, and will be active until you decide to terminate the agreement or sell your unit.

Check.

Each December, we mail each of you a coupon book that has a coupon for each month of the year.

On it is the amount owed, due date and mailing address.

Online E-check.

This is a free option, that allows you to pay via an online e-payment HERE and all that is required is your banking information and your association account number.

Online Recurring Payment is a free option that automatically pays your bill each month. This option requires that you schedule the payment and make any adjustments manually if the assessment amount changes.

Note, this option does expire, and requires you to manually re-new it.

Online Credit Card Payment. This option is $14.95 per occurrence and requires you to enter all of the information each month.

As you can see, making your assessment payment really couldn’t be easier, plus I am always here if you have any questions or need further assistance.

COMMUNITY REMINDERS: DOs AND DON’Ts Do pick up after your pet Do dispose of grease in your garbage Do be sure to park in your assigned space Do register your guests in DwellingLIVE Do say something if you see something that requires attention Don’t use extension leashes Don’t put vegetable clippings in your disposal Don’t hang towels on your balcony Don't throw trash or dirt over your balcony Don’t potty your pets on the turf Don’t use glass containers in the pool area And lastly, DO thank a neighbor for doing their part in keeping our community safe!

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In and Around Toscana CHRIS'S CORNER

By Chris Reeder, Assistant Manager Toscana Tidbit - Pool Safety 4. No Smoking For the comfort of all our residents smoking, including the use of e-cigarette's, is not and Ettiquette permitted in any amenity space. There are designated Is it getting hot outside, or is it just smoking areas around the property which are the required me? This pseudo-summer heat 25 feet from building entrances, so be sure to utilize those has many of our residents flocking for a smoke-break! to the pool, with good reason!

Taking a dip in one of our three sparkling pools not only 5. Two Guests Per Resident Guests are limited to allows you to cool off, but swimming is great, low-impact two per resident and must always be accompanied by exercise! Next time you’re headed to the pool, though, their resident in any of keep these pool rules and etiquette reminders in mind Toscana's amenity spaces. to make sure the space is relaxing and safe for everyone! This helps ensure that all of our residents are 1. No Food or Drink in the Water Toscana residents able to equally enjoy the are permitted and encouraged to relax and enjoy the amenity spaces without pool deck with a snack or meal. After all, that's why the feeling overcrowded. grills are there! However, per Maricopa County, food and drink are not allowed within four feet of the pool water, 6. Children Please keep safety at the top of your mind including bottled water. This helps keep the water and when it comes to water and your children. There are no lifeguards on duty at the Toscana pools, and a lifefilters clean from accidental spills. threatening accident only takes seconds around water 2. No Glass in the Pool Area Per City Ordinance, glass elements. is not allowed in the pool area. Before you step through those gates, please make sure you are not carrying any 7. Lap Swimming The Palazzo Grande pool has a tile glass on you. Glass can be a huge health and safety line through the center, displaying the best area to swim hazard, especially in a space where most residents walk lap lengths. This space does not have lane buoys or around bare-foot. Not only that, the City can perform anything else to designate a dedicated lap lane. Toscana's inspections at any time, without warning. If any glass pools were built as "play pools", and are meant to be items are found in the pool area, they can, and will, shut recreational for the community. If you are enjoying the largest pool on property, and notice a person swimming the pool down. laps, please be mindful. By contrast, if you are swimming 3. No Pets Allowed We all love our furry friends, but laps, please be aware the possibility of flotation devices nobody loves a furry pool filter. Per Arizona law, any pet and swimmers that may come in to the space. outside of your residence is required to be on-leash and under owner control 8. Shower and Use the Restroom Before Entry Taking at all times. For their care of your hygiene needs prior to entering the pool safety and that of our keeps the water clear. Showering prior to taking a dip residents, pets are not only helps wash away body oils, cosmetics and other not permitted in any impurities that you don't want floating in the water, it also amenity space, pool helps reduce the sometimes-irritating effect chlorine can have on the skin when exposed to those impurities on area included. the body.

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In and Around Toscana 9. Be Healthy Make sure you are healthy and physically well enough to be visiting the pool. Residents and guests with irritated eyes, colds, nasal or ear discharges, any obvious skin or body infections or cuts may be asked to leave the pool area.

10. Music Please be mindful of your neighbors and ensure you enjoy your tunes by bringing your headphones or earbuds with you to the pool area.

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Toscana Pool Rules were created using City/County codes, keeping in mind our large number of pool users.

Per the Toscana Board of Directors, all of Toscana’s pools are cleaned five days per week, Monday through Friday.

The pools and spas are an “at your own risk” area, and are not supervised by staff. Your community depends on your knowledge and adherence to designated pool rules.

Please call our team at 480-585-0808 during office hours, and 480-861-0875 during nights and weekends with any concerns that should be addressed.

UPDATES FROM YOUR MAINTENANCE TEAM

By John Raabe, Facilities Director Vandalism in Toscana I would once again like to discuss vandalism around Toscana. We are very fortunate that we do not have to deal with large scale vandalism, such as spray painting or damage to large structures, but we do have some issues with small scale vandalism that still costs the community time and money.

Most of our issues are small and easily fixed by paying proper attention. Recently, we have discovered a lot of scuff marks along the baseboards in buildings; it appears as if residents with carts are running into the wall, leaving large black marks all down the halls. We have also had issues with someone tampering with the roll up doors, which causes them to go into a fault. A fault signal causes us to call out our gate vendor, who often determines the gates were powered down incorrectly or someone opened the box and deactivated the unit entirely. Down in the parkades we have had several of the parking curbs hit or run over, breaking them loose from their and spots and breaking the curbs themselves. These curbs are extremely heavy and cause a huge eye sore when they are broken and covered in tire marks.

Our largest and longest-standing issue, however, is littering and pet waste. In the parkades, there has been large amounts of trash left in parking stalls and walkways.

We have also received some reports of residents walking their dogs in the parkade and leaving any urine or waste their pet leaves behind. On the surface, we receive constant complaints and photos of pet waste not being cleaned up, as well. We attempt to mitigate this eye(and nose)-sore by instructing our landscaping crew and porter to keep an eye out for pet waste and dispose of it. However, this is not their full-time job. The landscapers are on a rotation within the property and may not see a certain are for 3 weeks and the porter has several other jobs, as well, and does not always have time to do a full property clean-up.

So it is very important that every pet owner is cleaning up their own pet waste. Per the CCRs, the first time someone is caught not cleaning up their pet’s waste they will receive a violation letter and fine in the amount of $200. With each additional instance, the fine increases. This can be extremely costly to residents who are not picking up pet waste.

If you see someone vandalizing your community, please let us know. Help us keep your community looking beautiful.

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