September 2019 Toscana Living

SEPTEMBER 2019

Living VALLEY’S BEST BURGERS CELEBRATE NATIONAL CHEESEBURGER DAY ON SEPTEMBER 18

BUDGET SEASON AN INSIDE LOOK INTO CREATING TOSCANA’S BUDGET

WILL YOU WIN?

$75 VISA GIFT CARD

ITALIAN PASTA SALAD AN IRRESISTIBLE SUMMER RECIPE

INSURANCE: WHAT DO YOU NEED? OUR NEXT RESIDENT WORKSHOP IS SEPTEMBER 26

Toscana Lifestyle

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YOUR NEIGHBORS' FAVORITES

By Mark Gatchell, Lifestyle Director

Nothing beats a classic Italian Pasta Salad in the summer!

Tender pasta, ripe, juicy tomatoes, crisp bell peppers, salami, and mozzarella cheese are tossed in Italian dressing for the perfect make-ahead side dish.

INGREDIENTS • 16 oz tricolor rotini • 1/2 green bell pepper diced • 1/2 orange bell pepper diced • 1/2 red bell pepper diced • 1-pint grape tomatoes halved • 1/2 cup sliced black olives • 1 cup mozzarella cheese cubed

• • • • • • •

1/3 cup red onion diced 8 oz salami chopped 1 cup bottled Italian vinaigrette dressing 1/3 cup shredded parmesan cheese 3 tablespoons fresh parsley chopped 1/2 teaspoon Italian seasoning salt & pepper to taste

5450 E. Deer Valley Drive Building 2 Phoenix, AZ 85054 www.toscanaliving.net Phone: 480-585-0808 Fax: 480-585-2859 Night Manager: 480-861-0875 Gate House: 480-513-0602 STAFF Nicole Careaga, CMCA Community Manager ncareaga@toscanaliving.net Christine Reeder Assistant Community Manager creeder@toscanaliving.net Mark Gatchell Lifestyle Director mgatchell@toscanaliving.net Katie Lucas Concierge Director klucas@toscanaliving.net Dani Wall Administrative Assistant dwall@toscanaliving.net NIGHT MANAGERS: Don Meeks, Jackie Hernandez 480-861-0875 Community Patrol: Hector Perez 480-861-0875 MAINTENANCE: John Raabe Facilities Director Keith Buc, Daniel Renteria, Ignacio Santana

INSTRUCTIONS 1. Cook pasta al-dente according to package directions. Rinse under cold water.

2. Combine all ingredients in a large bowl. Add dressing and toss.

3. Refrigerate at least 2 hours before serving.

Retrieved from https://www.spendwithpennies.com/italian-pasta-salad/

GATE HOUSE: Saffron Caudle, Chet Sanders, Josh Oakley, Mariya Lilith, SIerra Mathisen 480-513-0602

ON THE COVER Summer FunResident Submission

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Toscana Events and Programs

FUN FRIDAY SOCIALS Fridays September 6, 13 & 20, from 5-7 pm Palazzo Vacanza RSVP by Thursday prior, at noon Food, fun and conversation - open to all Toscana residents. Join us for some snacks and non-alcoholic beverages.

BYOB. Friday Socials are FREE. THEMED FUN FRIDAY SOCIAL Friday, September 27, from 5-7 pm Palazzo Vacanza $3 per person RSVP by Wednesday, September 25, at noon An event so popular, we’ve kept it going an extra month! Join us for a special Fun Friday Social, with a themed menu and decor. Get to know your neighbors at this delicious addition to our regular rotation.

AN EVENING WITH THE STARS IN FLAGSTAFF Monday, September 9, from 3-9 pm $99 per person Beat the heat and travel to Flagstaff or an “Evening With The Stars” at Lowell Observatory. The Lowell Observatory was built in 1894 by Percival Lowell and since its construction it has discovered Pluto, collected first evidence of the expanding universe and measured the motions and properties of stars.

ORIGINAL CREAMSICLE DAY Thursday, September 12, from 11 am-4:30 pm Palazzo Centro The September heat is still upon us and we would like to offer our wonderful Toscana residents a classic old time favorite Original Creamsicle ice cream bars while supplies last. Stop by Palazzo Centro any time between 11:00 am and 4:30 pm to pick up your free Creamsicle!

TRUCKN’ TUESDAY Tuesday, September 17, from 5-7 pm Palazzo Grande Cobblestones Bring your wallets and appetite to the monthly Truckn’ Tuesday on Sept 17th from 5:00 - 7:00 pm. This week it will be Ma Taylor’s Kitchen with such home style favorites as “Mike’s Meatloaf Grill Cheese” or “Savory Chicken Pot Pie.” See you on the cobblestones at Palazzo Grande!

TOSCANA BOOK CLUB Wednesday, September 18, from 6-7:30 pm Palazzo Vacanza Join the Toscana Book Club that meets every 3rd Wednesday of each month. The book for September is “The Only Woman in the Room” by Marie Benedict. A fascinating book about the Austrian-born actress Hedy LaMarr.

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Toscana Events and Programs

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APPLE ANNIE’S IN WILCOX Tuesday, September 24, from 8 am-5 pm $99 per person Travel to Wilcox for some of the best pie ever! Spend the day on the farm enjoying a flavorful harvest of pick-yourown apples, pears, peaches, pumpkins and more! Browse the incredible assortment of jars of butter, salsa, jams, and jellies. Enjoy lunch, including award-winning apple pie.

ART WITH MIMI Wednesday, September 25, from 5:30-8:30 pm Palazzo Vacanza; $45 per person Join award winning textile artist Mimi Damrauer, who is your neighbor, for a for a simple and fun fabric art class. Mimi will show you how to translate your own ideas onto fabric or use one of Mimi’s graphic designs as a starting-off point.

No stress - just fun! Everything you will need is provided and BYOB. KEEP IT COOL WITH A FREE POPSICLE Thursday, September 26, from 11 am-4:30 pm Palazzo Centro We are finally getting close to some cooler weather but lets not give up the efforts of staying cool and refreshed this summer. Come by Palazzo Centro (Building 2) and pick up a free Popsicle and enter to win a $75.00 Visa gift card.

Stop by while supplies last and enter to win!

ARIZONA CARDINALS VS SEATTLE SEAHAWKS Sunday, September 29, from 11 am-5 pm $42 per person Limited tickets available for the Cardinals vs Seahawks. Reserve your tickets today. Toscana provides transportation.

TOSCANA GAME DAY Sunday, September 29, from 1-4 pm Palazzo Vacanza Come join your Toscana neighbors for a fun-filled afternoon of board games, cards and more. Great way to meet your neighbors or entertain your guests! Bring your own game or select from the many we provide.

IMPORTANT RSVP INFORMATION PLEASE NOTE THAT ALL RSVPS AND CORRESPONDING PAYMENTS ARE DUE NO LATER THAN 5PM ON THE DAY PRIOR TO THE EVENT, UNLESS OTHERWISE NOTED. Unless "Payment at the Door" is permitted, all RSVP’s without payment collected by the deadline will be considered invalid. Payments can be made by dropping correct change or a check to Toscana Association in a clearly marked envelope inside the drop box by the Concierge Director’s office in Palazzo Centro. We regret to inform you that late RSVP’s cannot be accepted, and that refunds cannot be issued except in the case that Toscana cancels an event. Your cooperation with these policies helps ensure that our vendors have the notice they require, that we steward assessment dollars appropriately and avoid needless waste, and that the event experience is as smooth and enjoyable as possible for participants.

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Toscana Events and Programs

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Clubs

September 2019 Monday

Sunday 1

OFFICE CLOSED LABOR DAY MAHJONG CLUB PG 6:30PM BILLIARDS HAPPY HOUR PG 5PM

Tuesday 2

Events Association

Wednesday 3

COFFEE SOCIAL PG 9AM BILLIARDS PG 1PM POKER CLUB PG 6PM

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Thursday HAND & FOOT PG 6PM

Friday 5

COFFEE SOCIAL PG 9AM FUN FRIDAY SOCIAL PG 5PM

Saturday 6

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11 COFFEE SOCIAL PG 9AM BILLIARDS PG 1PM POKER CLUB PG 6PM

12 ORIGINAL CREAMSICLE DAY PC 11AM-4:30PM HAND & FOOT PG 6PM

13 FINANCE COMMITTEE PV 9:30AM COFFEE SOCIAL PG 9AM FUN FRIDAY SOCIAL PG 5PM

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16 MAHJONG CLUB PG 6:30PM BILLIARDS HAPPY HOUR PG 5PM

17 LIFESTYLE COMMITTEE PV 2PM TRUCKN’ TUESDAY PG 5-7PM

18 COFFEE SOCIAL PG 9AM BILLIARDS PG 1PM POKER CLUB PG 6PM TOSCANA BOOK CLUB PV 6-7:30PM

19 HAND & FOOT PG 6PM

20 COFFEE SOCIAL PG 9AM FUN FRIDAY SOCIAL PG 5PM

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23 MAHJONG CLUB PG 6:30PM BILLIARDS HAPPY HOUR PG 5PM

24 APPLE ANNIE’S IN WILCOX 8AM-5PM

25 COFFEE SOCIAL PG 9AM BILLIARDS PG 1PM ART WITH MIMI PV 5:30-8:30PM POKER CLUB PG 6PM

26 KEEP IT COOL WITH A FREE POPSICLE PC 11AM-4:30PM HAND & FOOT PG 6PM

27 COFFEE SOCIAL PG 9AM THEMED FUN FRIDAY SOCIAL PG 5PM

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29 ARIZONA CARDINALS VS SEATTLE SEAHAWKS 11AM-5PM TOSCANA GAME DAY PV 1-4PM

30 MAHJONG CLUB PG 6:30PM BILLIARDS HAPPY HOUR PG 5PM

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9 AN EVENING WITH THE STARS IN FLAGSTAFF 3-9PM MAHJONG CLUB PG 6:30PM BILLIARDS HAPPY HOUR PG 5PM

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LANDSCAPE COMMITTEE PV 2PM

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Tennis, bocce, and pickleball courts • Pet park • Indoor mailroom • Interior elevators Walk-in pantries and closets •

Spacious floor plans •

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Expansive 12-foot ceilings on top floors

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This literature is for “Marketing Purposes” only and no representations of any type are made by this marketing material, which is subject to change without notice. Floor plans are artist’s renderings and not to scale. Square footage and amenities may vary between apartment units and are subject to availability. ADRE #LC566897000.

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Toscana Lifestyle A WORD FROM THE LIFESTYLE DIRECTOR

By Mark Gatchell, Lifestyle Director Club is coming soon, and we will send out a separate Spice Up September e-Blast to our residents as soon as the day of the week, Thank you to all the residents location and time are secured on the Toscana calendar. that suffered through the August heat and participated in some Mimi is back in town, and we are thrilled to have her again for Art With Mimi. Her class is top-rated here at Toscana, fantastic events! and several local communities throughout Phoenix as Did you know the ice cream sandwich was created in 1899 well. After a summer break, she is back in action here at by a pushcart peddler in the Bowery neighborhood of Toscana, and her class will be on September 25th. Again, New York? National Ice Cream Sandwich Day was August check the Monday Lifestyle e-Blast for more details to 2nd, and we had a tremendous turnout here at Palazzo come.

Centro for free ice cream sandwiches and a chance to win a $50 Visa gift card. I am pleased to announce that Wally Finally, I want to thank the many residents that have McDaniel was the winner of the gift card! Hopefully, he provided such positive feedback on the new format of the weekly Lifestyle e-Blast. It is incredibly easy for buys his Lifestyle Director something great! residents to use and is a tremendous improvement August 13th, we hosted a day of old-fashioned root beer when using a mobile device. The new format allows for floats! Residents were encouraged to come by throughout resident interaction, such as quick event surveys and or the day for a classic ice-cold root beer float to help beat the questionnaires. If you stopped checking our e-Blasts heat and maybe even re-live some childhood memories. because they weren’t user-friendly and difficult to interact You can thank Frank J. Wisner, owner of Colorado’s with, be sure to tune back in! It’s like a whole new world!

Cripple Creek Brewing, who created the first root beer float on August 19th, 1893. The once-in-a-lifetime idea was born when Wisner noticed that the snowy peaks of RESIDENT GROUPS, CLUBS AND CLASSES Colorado’s Cow Mountain looked like ice cream floating BILLIARDS CLUB HAND & FOOT CLUB in soda.

Wednesdays at 1pm Tuesdays and Thursdays As our residents know all to well the heat here in Arizona, continues well past August. We want to continue to offer some free, fun ways to stay cool in September. This month, we will be featuring more free frozen treats, including Popsicles, and Creamsicles. Residents who come into the office on September 12 for their free Creamsicle will also have the opportunity to enter to win a $75 Visa gift card!

Billiards Room in PG Contact: Lynn at 602-301-5010

6 pm, PG Contact Marge at 480-585-0494

BILLIARDS HAPPY HOUR Mondays at 5pm in PG BYOB

MAHJONG CLUB Mondays at 6:30pm in PG Contact: Susan at susan4266@aol.com

BOOK CLUB Wednesday, September 18 in PV “The Only Woman in the Room”

by Marie Benedict RSVP

POKER CLUB Wednesdays at 6pm in PG Bring $5 and your poker face Contact 480-513-361

The Toscana Book Club is back in action with some fantastic books on their schedule for the upcoming months. Toscana offers a wide variety of clubs, so be sure COFFEE SOCIAL to check out the days of the week and times they meet and Each Wednesday and Friday, join in! Everyone at Toscana is welcome to join any club 9am in PG To share new clubs and classes ideas, please email of their choice. We are very excited to announce we have Mark Gatchell at: mgatchell@toscanaliving.net a brand new club starting in September. The Meditation

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COMMUNITY CONNECTION

By Katie Lucas, Concierge Director PARADISE VALLEY BURGER CO. Best Burgers Those familiar with the Food Network show Diners, DriveI’ve scoured the Valley for the Ins, and Dives might recognize this burger stop. Food best burgers in preparation for Network writes: “When it comes to burgers, this Phoenix National Cheeseburger Day on institution knows no bounds. Paradise Valley Burger Co.’s September 18th. With everything patties are exceptionally creative and universally appealing. from that classic mix of perfectly Guy tried the country-fried burger, which features a juicy beef, melty cheddar cheese deep-fried patty, green chili gravy and crisp onions.”

The episode and crisp vegetables, to burgers topped also features with a Southwestern favorite-Hatch green my favorite, chilies, to…unique spins…including a their burger peanut butter and jalapeño jelly burger, brulee, which you’re sure to find the burger of your has fried dreams to celebrate this holiday! egg, bacon, onion, burnt AZ WILDERNESS sugar, and This Gilbert Brewpub has something Havarti.

Have for everyone. Their burgers are a special I mentioned I blend of brisket from Creekstone Farms love fried eggs (or you can upgrade to Arizona grass-fed on burgers? beef) and they even locally source their buns. Outside of the classics, they have adventurous burgers (like the aforementioned peanut BITTER & TWISTED butter and jalapeño jelly burger) that will take your taste This bar serves more than just great drinks, they also buds of a ride they’ll never forget. One of my favorite have an exciting menu of exotic flavors you won’t find burgers, though, has got to be their Good Mornin’ anywhere else. Their burger claim-to-fame comes in the Burger, topped with thick-cut bacon, roasted red pepper, form of their “Dragon” Dumpling Burger which boasts beer-braised onions, and a fried egg. I’m a sucker for a a beef and pork burger that is covered in dumpling sauce and topped with melty white American cheese, burger with a fried egg! caramelized onion, jalapeño mayo and Sichuan pickles, all on an English muffin.

DETROIT CONEY GRILL This Tempe classic was actually voted 9th best burger in the country! Thankfully, they’ll soon be opening a OTRO CAFÉ location a little closer to us here in Scottsdale so you can Otro (translation: other), offers a great selection of food chow down on their ground-in-house beef without the true to the restaurant’s namesake featuring traditional and field trip. Their Coney Burger was actually invented by a new world cuisine prepared from fresh, local ingredients. customer and became so popular it made its way to the They’ve got some great burgers on their menu, including permanent menu, featuring three patties, cheese, Coney the Pork Belly Burger, topped with citrus glazed pork dog, loose meat, chili, mustard, and onions. Their menu belly and spicy relish for a burger that hits all the right also has their own version of a fast-food favorite, called notes. I also recommend checking out their Chorizo the BIG MACKinaw, and one topped with that iconic Burger, topped with Schreiner’s chorizo, pickled onions and a habanero mayo. taste of the Southwest, Hatch green chilies.

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The 2020 Census at a Glance

KEY MILESTONES 2018

Counting everyone once, only once, and in the right place.

2018 End-to-End Census Test 2020 Census questions sent to Congress by March 31, 2018

The U.S. Census Bureau is the federal government’s largest statistical agency. We are dedicated to providing current facts and figures about America’s people, places, and economy. Federal law protects the confidentiality of all individual responses the Census Bureau collects.

Six regional 2020 Census offices and 40 area census offices open

The U.S. Constitution requires that each decade we take a count— or a census—of America’s population.

2019

Partnership activities launch Complete Count Committees establish Census takers update address list in person Remaining 248 area census offices open

The census provides vital information for you and your community.

2020

• It determines how many representatives each state gets in Congress and is used to redraw district boundaries.

Redistricting counts are sent to the states by March 31, 2021.

Public response (online, phone, or mail) begins

• Communities rely on census statistics to plan for a variety of resident needs including new roads, schools, and emergency services.

Census Day— April 1, 2020 Census takers visit households that haven’t responded

• Businesses use census data to determine where to open places to shop.

Each year, the federal government distributes more than $675 billion to states and communities based on Census Bureau data.

In 2020, we will implement new technology to make it easier than ever to respond to the census. For the first time, you will be able to respond online, by phone, as well as by mail. We will use data that the public has already provided to reduce followup visits.

And, we are building an accurate address list and automating our field operations—all while keeping your information confidential and safe.

Advertising begins in January 2020

Apportionment counts sent to the President by December 31, 2020

2021

Redistricting counts sent to the states by March 31, 2021 Connect with us @uscensusbureau

Spotlight On...

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2020 CENSUS

What You Need to Know In preparation for the 2020 Census, address canvasing has begun in neighborhoods across the country. Census takers will be knocking on doors to verify addresses in an effort to ensure an accurate and complete count. Census takers will never ask for social security numbers, mothers’ maiden names or credit card numbers and this information should never be provided.

Each Census taker will carry an ID badge, bag, and either a phone, iPad or laptop – all clearly marked with a Census Bureau logo. If you still have questions, call 800923-8282 to speak with a local Census Bureau representative to verify that a Census taker is currently canvasing your area.

is to fill out the 2020 Census questionnaire online, by phone, or by mail as soon as you receive your invitation to participate.

For more information about Census takers, visit https://2020census.gov/en/census-takers.html.

WHY NOT

TONIGHT?

Additionally, an online interactive map shows the areas that the Census Bureau plans to send address canvassers.

Toscana residents will notice our neighborhood is not currently highlighted as an area Census workers are planning to visit.

However, if you own property elsewhere, you may notice Census employees around your community!

By April 1, 2020, all homes will receive an invitation to participate in the 2020 Census. The best way to avoid a follow-up visit from a census taker

21001 N. Tatum Blvd | 480.419.7772 | kegsteakhouse.com

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In and Around Toscana DANI'S DIGEST

By Dani Wall, Administrative Assistant The Sicilian Butcher

Recently, wanting to try out a new restaurant, I ventured out and found a new place called The Sicilian Butcher. After realizing how close to Toscana it was, I decided it was too good to not share with everyone here.

This is the perfect place to go with family, on a date, a friends night out, or just to simply have a nice meal by yourself. It has something for everyone! Save it for a cheat night though, this is definitely the place to load up on carbs.

To start, the ambiance is wonderful- with a uniquely decorated interior, and a well-lit romantic patio that will be wonderful to sit at once the weather cools down. The service was quick and friendly, and our server was welltrained on the menu. She informed us of the happy hour deals, and we enjoyed a Peroni Lager for $5.50.

We ordered an appetizer from the menu category “Pane Cunzatu,” which translates to “dressed bread.” We decided on a Sicilian-Style Bruschetta Board. You get to choose 4 for $15 when you choose this menu item. We ended up enjoying: 1. Whipped goat cheese, roasted peppers, and herb pesto 2. Fig jam, charred Brie, and pistachio 3. Ricotta, prosciutto, honey, and hazelnut 4. Tomato, basil, and garlic Let me tell you, I was already starting to feel full after trying just two halves. The flavors were fantastically paired.

We had already ordered a meal to split after our appetizer, and it was well-worth the overly-full feeling I had once we dug in. The Lamb Meatballs (ground lamb, mint, onions, cloves, and feta cheese) came to the table warm and placed on a pillow of pappardelle, cooked al dente, and topped with marinara. It was one of the best plates I’ve ever eaten.

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After our fantastic dinner, we walked to the attached inrestaurant bakery, The Sicilian Baker. While we didn’t have room to eat anything else, the bakery had a beautiful selection of pastries, Italian gelato, cookies, cannolis, breads, and tarts that I will definitely be saving room for on my next trip! We ordered a cup of house-drip coffee (which was delicious), and sat in the bakery to enjoy the rest of our night.

They are located at the corner of Tatum and Greenway.

Super close, and definitely worth going to. I highly recommend trying this new place out!

2019 PARKADE CLEANING SCHEDULE: As a reminder, one parkade section is scheduled to be cleaned the first Tuesday of each month for the remainder of 2019.

On these dates, residents are encouraged to move their cars out of the impacted parkades between the hours of 6am-6pm.

Surface parking will be limited on parkade cleaning days, so please plan guest visits accordingly!

The building schedules are as follows: BUILDINGS 14/26: Tuesday, June 4 Tuesday, September 3 BUILDINGS 15/24: Tuesday, July 2nd Tuesday, October 1st BUILDINGS 1, 10, 11: Tuesday, August 6th Tuesday, November 5th

In and Around Toscana

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CHRIS'S CORNER

By Chris Reeder, Assistant Manager Resident Workshop Every quarter the Association hosts a Resident Workshop. The topics are always interesting and educational, and all residents are invited to attend. The September workshop is scheduled at 9am on September 26- upstairs in the Building 10 amenity center. Our presenter for the upcoming workshop will be our master insurance broker, Mike DiNino, from the LaBarre/Osknee Insurance agency.

Mike will discuss the insurance needs of the community as well as give some guidelines for individual homeowners.

Additionally, Mike will review the responsibilities of both the association and the individual resident policies in the event of damage. He will be available to answer your questions at the end of the workshop.

damage responsibility to a specific unit. In this case, your own insurance policy should be able to cover any potential damage.

Plumbing questions tend to be frequent here in the officeand many times questions come up after an incident has occurred. As a precaution, it is recommended that residents carry Sewer & Drain coverage in the event of a back up. Residents should ensure appropriate coverage is in place for individual units.

For more information, you may want to review the important documentation by clicking on the links below: What a Unit Owner Needs Bare Walls Certificate of Insurance

As a brief overview, the Association carries a master policy that covers such areas as amenity centers and common homeowner elements.

The Toscana Condo Master Insurance Policy is an annual policy. Our master policy is available on the ToscanaLiving website, and hard copy is available at the Palazzo Centro office.

You may want to provide a copy of the master policy to your insurance agent, to ensure there are no coverage gaps. The Association holds a Bare Walls policy which does not cover the interior of individual units. In layman’s terms-everything in your unit should be covered under your individual homeowners insurance policy.

This is important to know, especially with the stacked plumbing trunk lines Toscana has in our buildings. Water damage could occur in your unit through no fault of your own, and it is often impossible to assign

It is extremely important for each Toscana Homeowner to be aware of what is and what is not covered in our overall condominium policy. An insurance surprise is not a pleasant one, and we want to provide every opportunity to educate Toscana residents possible.

If you can’t attend the Workshop, make sure you check out the video link* on our website. *Link added within a week of workshop date

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In and Around Toscana NICOLE'S NOTABLES

By Nicole Careaga, Community Manager ‘Tis the Season...Budget Season June & July – The Budget & Finance Committee begins meeting. During these open meetings, the team and I As I was working away this week, provide the committee with line items that we know are compiling numbers and preparing going to be adjusted for the next year. information to present to the Toscana Budget and Finance Committee I Each line item in the budget is reviewed to determine had a realization. The realization that a possible increase or opportunity for cost savings. while a few residents are excited and informed about the Line items such as building maintenance and parts and budget process, many of you probably have no idea all supplies have small increases each year to account for the that goes into creating a budget for the association. I aging buildings. thought, that this months article might be a great way to The committee needs to evaluate how each change in provide you all with some insight and the time line. expenses impacts the income and the resident assessment January – I print my Budget Book, which details each line amount not only for the next year, but also how item of the budget. As we pay bills and hear from vendors, incremental increases and aging material could impact this book is updated so that no details are missed when future assessments. preparing the next years budget in the future months. The budget book becomes the point of reference to ensure Multiple drafts of the budget are completed each year we have accurate information while also providing the during the meetings. Residents and committee members insight necessary to determine possible new contracts, bring new ideas to the table and provide insights that can impact the budget process. new vendors, and new line items.

May – Vendor outreach begins. We start reaching out to determine if any of the onsite vendors or utility company’s plan to take an increase in the following year.

In some instances a vendor asking for a contract increase will actually trigger our team looking at other possible vendors to ensure Toscana is getting the best labor for the best price. We work with our vendors to ensure that contract terms are being met, proper services are received and that the terms of the next year are agreeable.

August – The Budget & Finance Committee finalizes their draft of the budget to be presented to the Board of Directors. They provide their feedback on why items have increased and recommendations for current and future financial planning.

September – The CCMC accounting team and Vice President provide a review to ensure that all formulas and numbers have been entered correctly so that once approved the budget can be uploaded into the software.

October – The Board of Directors will review and discuss the budget in the general session open meeting.

If the Board is satisfied with the new assessment amount and overall budget, they will vote or approval.

November – The management team creates a letter describing the changes and new assessment amount.

These letters along with a copy of the budget are sent via U.S. mail to all Toscana owners.

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In and Around Toscana

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UPDATES FROM YOUR MAINTENANCE TEAM

By John Raabe, Facilities Director that they have no legal authority, other than calling the Night Managers police. For noise complaints, they can attempt to contact As most of the residents already the residents of the unit and ask them if they could keep know here at Toscana, we have a the noise down. If the resident refuses, there is really unique position that allows us to nothing else that can be done at that time. They do take have a roving staff member almost notes of the entire situation and write up reports for the 24 hours a day. When the main office HOA to take other actions such as violation notices and staff leaves for the day, the Night Manager takes over and fines, once the office staff returns. If the noise continues, remains until 2am on weeknights (3am on weekends). residents that are being affected should call the police and This position was put in place to handle after hour report a noise complaint. emergencies and help resolve issues for residents who cannot make it into the office during normal business If residents or guests violating pool rules or disturbing hours. Our Night Managers are Don Meeks and Jackie others, the Night Managers will request the person or persons to stop the action. In the case the action(s) Hernandez. continue and the Night Manager feels it is justified, the Although the Night Managers are not security, they next step , as with above, is to call the police on a trespass can get involved if an HOA rule is being violated and issue. inform the person or persons of the violation. Beyond Just like Maintenance, Night Managers are not allowed to do any work inside units, for liability reasons. They may come in to investigate possible emergencies, such as leaking water or gas odor, but they will not come inside a resident unit to repair anything or help with normal owner responsibilities.

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The Night Managers will perform normal office tasks, such as FOB purchases and programing, taking payments, parking passes, and package handling. They also perform Association duties such as setting up and assisting with events, helping resident-led clubs, padding elevators for moves, and walking the property regularly.

The Night Managers’ mobile phone number is 480861-0875. When contacting the Night Manager, please keep in mind service inside the buildings is not great and there is frequently no service in the Parkades. So, if they do not answer, make sure to leave a message and they will get back to you as soon possible.

If you have any questions, please feel free to reach out to the office staff at 480-585-0808.

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