Suwen Shen`s portfolio
Hi, I am Suwen SHEN. I am a design-driven innovation seeker who focuses on product design. I like the coactions of technology, people and culture initiated by design. I enjoy exploring the infinite possibilities through simple design. Now I am a second year master student in Integrated Product Design at Delft University of Technology, after finishing my bachelor education of industrial design in China. Currently I am looking for a product design intern, if you have interest please do not hesitate to contact me. Thank you!
Address: Gouden Rijderplein 56, 2645 EZ, Delfgauw, the Netherlands E-mail: su.suwen.shen@gmail.com Mobile: +31 44724906
RESUME Gender: female Nationality: Chinese Birthday: 08-11-1988 Language:
Chinese native
English fluent
Dutch basic
DESIGN RELATED EXPERIENCE
EDUCATION
SKILL
Interactive installation development for SKION & Prinses Maxima Centrum
Industrial Design Engineering Faculty, Delft University of Technology
Researching
Improved user experience and embodiment design for mass production of an interactive installation in a children's oncology hospital (http://www.prinsesmaximacentrum.nl/).
MSc in Integrated Product Design
User centered concept design for Douwe Egberts
9, 2007 -- 6, 2011
Feb. - Jul.2013, Group work
Sep. 2012 - Jan. 2013
Design for improving coffee quality experience at work. Researched with a 6-person team on brand identity and image; competitor; market trend; office trend and coffee culture; developed an individual concept based on research outcomes. Intern in Research & Development Center of Cultural and Tourism Product, Hunan Mar. 2011 - Jun. 2012
My work was focused on consumer product and souvenir development based on local culture and market needs; researched on design methodology implementation into effective commercial product iteration. New Channel Social Innovation Project in Tondao, China for Hunan University & Markor Furnishings Jul. - Aug, 2011
Worked as product development team leader, focused on product design to enable local people's living in Pingtan town, Tongdao, ChinaHome; design of home accessories for Markor Furnishings based local folk culture and resources in Tongdao, China.
Aug,2012 -- Now
Hunan University, School of Design Industrial Design B.In.Dsn.
Context probe basic
Context mapping basic
User-centered Design Styling & Sketching 3D Modelling UGS NX
advanced
Keyshot
OTHER EXPERIENCE Coach of TU Delft Introduction Programme 2013 Jul. - Aug. 2013
Assisted, organized and hosted activities, in which new international students were introduced to the new environment; guided and facilitated three 8-person groups to accomplish a group task that helped the students adjust to the study environment in TU Delft. Freelance graphic designer for Biovista Bangladesh Ltd May. 2013 - present
Student assistant at psychological health care office in Hunan University Sep. 2008 - Sep. 2009
advanced
Solidworks basic
Graphic
Adobe Illustrator advanced
Adobe Photoshop advanced
Adobe Indesign basic
Prototyping AWARD Gold Prize of Lotus Prize 2010 “Freesucue Monorail”, category Transportation and Machinery Equipment Design
Silver Prize of Lotus Prize 2010 “Musicontainer”, category Sovenir Design
SKILLS
Freehand Sketching
2D Rendering
3D Modeling & Rendering
Prototype Prototyping
PROJECT
CE N E I R E P X E E ANC H N E Y G O L O TECHN ENT M E V O R P IM T N E M I D O EMB N O I T A L L A ST N I N O I T INTERAC EPT C N O C G N I T S I X FE O N G I S REDE
Project information: Group work | 02/2013 - 07/2013 | Advanced Embodiment Design Course N. B. The information shown here is my main responsibility in this project
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CENTRAL CONTROLLER 1
4
3
6
computer power supply
7
PULLEY SYSTEM light sensor arduino mode pulley
6
ROPE &JOINT nylon rope wire
1
2
3
5
6
7
CREATURE
speaker handle LEDs
Original Design POPULLEY is an interactive suspended installation that consists of a bunch of creatures, who reside in a children's oncology hospital. This is an installation that aims to encourage the target group (children with cancer who are taking therapy in the hospital) to be more physical and socially active.
The creatures are paired through a pulley system and when one of them is pulled in the vertical direction the other creature will go up and emit light and play a random sound. Other creatures will be activated by the sounds and in this way the Populley triggers children to play with it.
Abstract of What We Did WE KEPT
1
The basic interaction way
WE CHANGED
3
- user test proved - stakeholder requirement
Different characters
Weaker
- 6 characters with different ‘personalities' that are expressed by corresponding appearance and interaction factors 4
Different strength needed to pull the creatures - change in the pulley system enable children with different strengths to play with Populley
2
Basic shape of the creature - water drop shape shows the use cue - stakeholder requirement
5
Sound feedback based on pulling speed - more matching interactive pattern between user action and product feedback
6
Stronger loading capacity - can bear the impact from a grown up with safety factor 5
7
Simplified electronical/control and power supply system - designing the creature as a detachable individual unit for easier maintenance
Stronger
How we did it 1
START Feb
2
STAKEHOLDER ANALYSIS controller
sensor
pulley
stakeholder gathering & ranking stakeholder needs criteria
KEY PROBLEM
FUNCTION ANALYSIS
- Lack of safety guarantee, the product is not able to withstand the impact given by wildly playing children; - Long term playfulness is deficient; - The highly complex system makes it difficult to maintain in real context
USER EXPERIENCE ANALYSIS
DESIGN MISSION
current product system working principles related technology Mar
Apr
rope
creature frame joint
creature shell
BASED ON CURRENT PRODUCT SYSTEM
context persona current interaction aesthetic
IDEATION
May
10
HI-FI PROTOTYPE FOR FINAL SOLUTION
Jul
“Our mission is to design the hardware of the Populley for the Prinses Maxima centrum, focusing on making the Populley safe and increase the social activity of (long term and short term) oncology patients, hospital staff and visitors for intended and unintended interaction, with embodiment design.”
6
According to the sub-problems, more information was collected to support idea generation of different aspects.
Jun
2
7
SIMULATION & TEST the possible ideas were simulated in various ways for deeper understanding, further thinking and evaluation. - quick and dirty prototype - solid works simulation - explanatory storyboard
&
3
MAIN DESIGN GOALS / CRITERIA ENHANCE
Reliability & safety Long-term playfulness
5 4
USER EXPERIENCE IMPROVEMENT TECHNICAL IMPROVEMENT
Social interaction
SIMPLIFIED SUB-TASKS most important ones: - how to meet the needs from different users - how to avoid pulley slipping - how to encourage cooperation & competition - how to keep maintenance simple - how to realize mass production within budget - how to enable impact resistance
8
EVALUATION & ANALYSIS Based on the criteria concluded earlier, all the alternatives were evaluated to get the optimized solution. Evaluation result was analyzed for improvement opportunity.
9
DECISION MAKING decide if another iteration was needed or not.
11
USER TEST WITH WORKING PROTOTYPE
Our Design
Improvement highlight Marvin Snorey
Bruce
Sleepy
macho
Willy clumspy
giggly
Different appearence Realized by Different strength / friction Different sound feedback
[
grumpy
Sandy
6 CHARACTERS WITH DIFFERENT ‘PERSONALITIES’
Enhance long-term playfulness - easy to start - provide challenge - keep surprise ‘reward’ ( funny sounds changing according to the speed) Increase user’s emotional attachment - personate - give different sounds based on pulling speed - give emotion responding by different sounds based on user’s action Simulate social activity - cooperation - competition (tease with each other)
= Betty flirty
0
Inviting Social populley is designed to trigger children’curiosity by emitting lights and let children can talk with it Technical support: Radial damper pulley system generates different frictions
≈
>
>
Exploring Allows weaker children to be able to play with them, react by giving sounds
>
> Challenging For stronger user; encourages children to pull together
Improvement highlight F
INCREASE SAFETY FACTOR 1. Make the force be applied mainly on the frame instead of the shells; Realized by 2. Strong frame that bears the impact from a grown up; 3. Radial damper used to avoid children from falling down fast if they hang on the creature.
[
Simulation with a 6000N pulling force
Fragile shell does not bear force All the force is applied on the frame
F
Improvement highlight Accelerometer/ Proximity meter/ Microphone
Arduino UNO Wave Shield Speaker
Rechargeable battery
1. Using accelerometer to enable sound feedback based on speed Realized by and give feedback in 3d dimensions; 2. Designing one creature as a complete unit for easier maintenance.
[
LED *4
Stainless plate Stainless ring *2 T-Shape rubber
IMPROVED ELECTRONICAL SYSTEM
PETG shell *2 Oak handle *2
Speaker cover
Important details Wood handles gives the user a warm feeling, and gives the creatures as well as the indoor environment a natural feeling. T-rubber used to cover the edge of the shells, and help connecting two shells. Painting from inside can avoid the lacquer being scratched easily; the sticker of different creature can be pasted on the inner side of the shell as well.
Limiter is mounted on the rope to stop the creature from hitting the pulley when it is over pulled.
Wider handle designed to avoid children hanging on the creature, by making them unable to grasp the handle completely. Lacquer Sticker PETG Shell
CLIENT SKION & Prinses Mรกxima Centrum voor Kinderoncologie YEAR 2013 STATUS In process TEAM Suwen Shen; Phuong-Lan Dinh Lorenzo Guadalupi; Ching-Yi Kuo; Manuela Schilberg; Cheyenne Schuit COPYRIGHT Copyright @ TUDelft, 2013.
MY COFFEE COMPANY ‘A NEW COFFEE RITUAL FOR OFFICE PEOPLE’ Work start with
Project information: Group research & individual design | 02/2013 - 07/2013 | Advanced Concept Design Course
MY COFFEE COMPANY
is a system made up of a personal coffee maker and an ingredient refill machine. This design provides user a personal and flexible coffee experience, which meets the need/trend of having coffee time in a multi-environment workplace and personal schedule. The main innovativeness of the concept is the specific interaction between coffee and the user and changes of the office coffee ritual.
PERSONAL PORTABLE COFFEE MAKER Making fresh coffee according to user’s setting (amount and strength), user can make coffee whenever and wherever he/she wants.
PUBLIC INGREDIENTS REFILL STATION User can refill his/her personal coffee maker with water, freshly ground coffee here.
How I did it Design brief Sep
1
“Create a concept that optimally involves consumers with the coffee (process) and enhances the quality perception of coffee at work.�
Oct
5
Nov
Idea generation 3 chosen alternatives
- Involve user - Quality perception - Coffee at work
2
Research
- User research - Usage research - Brand experience research - Ritual study - Technical research
6
Evaluation and decision Decision making based on criteria
Dec
9
Jan
Finalization
D.E
Hidden real need
D.D 3
E.D
Key factors from research
- Most people take coffee break as “energy buffering” to support their work; - People require efficiency ; - Most people have fixed personal preference for coffee - Coffee corner is an important social occasion; - Few people think coffee from the ‘big black box’ (coffee machine) has high quality; - People do not have special impression of coffee at work.
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D.E E.E
E.P P.E
Eesier to remember unique thing 4
Support
My design vision based on the factors I want to enhance people’s emotional attachment to D.E coffee at work by creating a unique coffee ritual at work that supports people’s work.
Final concept development Aesthetics study
Embodiment study 8
Original setting based on data
Lo-fi prototype ergonomics test
Disabled people tast
Final ergonomics setting
How it works
STEP 1. Insert the personal coffee maker into the public refill station to get fresh ground coffee and water. STEP 2. Rotate the panel to select the type of coffee.
STEP 3. Put the coffee maker on the power dock and make fresh warm coffee. And enjoy!
Scenario
Personal & Social Outdoor & Indoor Energy boost & Relaxation
Styling Metaphor: ripple moment - a stone falling into water
Use experience & styling: Provide user a elegant and interesting experience when he/she is taking action, by evoking his/her memory about the ripple moment. It is the result of combining functional and aesthetic needs.
The curve makes it easier to people to take the bottle out from the refilling cell and take it walk around. And the shape of outlet implies people where to pour coffee out. The button on the lid is used to open the outlet of thermal bottle.
plug for power supply
The marks on the strength adjustment ring and water amount control ring tell the user their settings directly.
The groove on the coffee bean bin makes it easier to take out the bins for the bean refilling.
The round edge enables makes it easy and comfortable to grasp the wheel, no matter for the right hand or the left hand.
The LED light make the wheel looks lighter, and add shading around the coffee beans, make it more attractive.
Rough embodiment
D450 D380
aluminum strength adjustment ring water storage hot water pipe polypropylene bottle shell
1280
water heater thermos bottle controller coffee storage power supply base coffee grounds storage coffee cell
wood-like plastic panel PMMA cover ABS bin plastic panel with wood grain paint coffee grinder
210
coffee powder transfer LED light ring refill cell coffee grounds bin
D80
D50
ABS shell
CLIENT YEAR RESEARCH TEAM COPYRIGHT
Douwe Egberts 2012 Janneke Baeten ; Frank Boeree Donglei Bi ; Jasper Goossensen; Laurens Mensink ; Suwen Shen Copyright @ Suwen Shen, 2013.
Key words_Home accessory, social Local Resources, Life style Nostalgia, longing for the good old days. What we can retrieve from our memory? The "MEMO" series is a set of modern home accessories origin from the pieces from past, which make people think about the good old days and the contrast with life today. Objects reflect the lifestyle of a certain period, they, like human beings, can “remember�. Therefore, in my design, I used "one day in the life" as the trail and selected typical nostalgic products people used at different time points, then give them new life in modern life context.
Target user - People born in 70-80’s Hope for the future boost young people work hard; memory of happy time in the past give them comfort in their stressing city life. So many people who are born in 80’s have special emotion about their childhood. It is a main reason why nostalgia of youth culture is so popular currently.
past = happy and simple comfort
Need Working under pressure, need mental relief Opportunity Chase life quality Growing purchasing power
Pressure
07:30
PRODUCT MEMO
future = exciting but uncertain
Products show what is changed, what is preserved. They are like the memo that records our culture, society, emotions, etc.
？
MY VISION I want to provide people who are born in 70-80's a product that gives them a piece of warm moment, by bringing back the memory about good old times to their life nowadays.
How is life different in a day PAST
Be awaken by alarm clock with chicken pointer and mum to eat breakfast.
After the ringing of clock bell, the campus was full of sounds and laughers.
Hearing a warm voice from far away was a magic. Conversation could be endless.
Having tea from an enamel cup is a daily ritual related to your social status.
Quiet office cell, can only hear the tick-tack from the clocks on the wall.
We are more exposed to a wider world with more senses.
More ways to show your taste and status today.
TODAY
Be awaken by alarm in the phone to catch the rush hour sub-way.
START OF THE DAY
HOW TIME IS EXPRESSED
COMMUNICATION MOMENT
“TEA” TIME
Mum’s cooking is always so tasty!
Grandpa had a very small garden, after dinner it’s always gardening time.
Always sit together with little friends to watch TV or listen to radio.
Shadow game and stories under the light before went to bed.
What can / should we eat? Something is missing.
We are too busy to gardening now, no space or time for it.
Now let’s share on the cloud!
The busy city is never dark any more.
DINNER TIME
RELAXING MOMENT
INFORMATION GAINING
ENTERTAINING
A moment example The Lost Flower Gardening Time
“When grandfather built several flower beds on the side of the road, planting some little flowers, roses and the other delicate flowers, a faint perfume of flowers came and flied far away.� ----Zhu Hongnian, 48 This vase design makes changing of water easier, user does not need to take the flowers out from bottle, and all the actions can be done through the spout. The combination of smooth and wood textual contribute to evoking the feeling of warmth and peace.
Process
Research
Breakthrough point
Conceptualization
Finalizing
Prototyping
Make plaster mold
Flan colouring, glazing & firing
Woodworks, electronic packaging, assembling
My Citďż˝ Garden Household water saving system design Course work, solo work, 2011 "City garden" is a service system that aims to evoke people's positive conscious about water saving by making them realize the beautiful things about water and nature. The whole system includes three main parts: smart home water meter which can record people's water consumption and contribution, then upload the data to their online account; online service platform where users can check all the information; city garden where people can get their reward from saved water.
Service journey 1. BECOME A MEMBER
Welcome! 4 - 1. GET REWARD CREDIT Your contribution to our garden
Virtual account shows the credits user get
Water meter records the contribution process
4 -2. SAVED WATER FOR ‘MY CITY GARDEN’
Service journey 5. ENJOY THE SERVICE FROM ‘THE CITY GARDEN’ --- Evoke people’s appreciation of water and nature
Surprise flower delivery for hornored user
Biological food supply, credit can be used as discount
Land-rent for gardening and green house
Education workshop for children also grown ups
System resources flow
Water Flow Infor Flow Material Flow
Water Supply Administration
Government Support
Technology Provider
Service Centre
Fund Flow
Water Using Amounts Record
Home Terminal
Official Web
Home Terminal
Citizen Card (For public facility consumption)
Service
Urban Greening
Water Consumption
a Delivery Dat
Nature Local Water Consumption Standard City Planning
Water Rate
Gain Rewarding Points
Freshing Vegetable Providing
City Garden
Public park
Citizen Water Saved
Land Renting for Gardening
Workshop/Classroom
“Little Friend” Night-light Design for leftover children | 2011 | “ New Channel” social innovation summer campus
parents working in city
Tongdao is an under-developed area inhabited by ethnic minorities. There are many leftover children there whose parents are working in big cities to feed their families. In the day, they can play with their friends, but in the evening, most of them are alone with their old grandparents, since most of them are the only child in their families. "Little friend" night lamp is designed as a pet-like toy for these leftover children to relief their fear and loneliness in the dark evening, by bringing them light and companion.
"Little friend" night lamps act like pets that will keep accompany near their beds at night for these leftover children. It is also a toy that these children can play with, children can give their “little friends� different faces by combining different felt facial features pieces.
1
Most children in Tongdao are living with their grandparents and could meet their parents only once or twice a year.
Thus they need even more company than the children who have the parental love.
Usually, they spend the whole day with their close friends.
But in the evening, when they go back home, they are alone because of the one child policy in China.
Tongdao is an underdeveloped area, children there have little thing to play with, which limit the chance to practice their creativity. "Little friend" provide children the chance to create their own creatures by making the features with cardboard. In Tongdao, there is massive bamboo and bamboo weaving craft. This can be used to make these toys locally, besides, with the support from Markor furnishing, it is possible to develop this bamboo craft further to provide more job opportunities for local people.
DIY : +
+
+
?
The children are creative, every child likes playing.
=
They read the stories about the animals, they personify the animals and take them as friends.
They have the ability and passion to create something beautiful.
Take use of local resource and handcraft, reduce the cost, makes it accessible for the children
Using Contexts Go to the dark rooms in the night
For atmosphere needs
For small range illumination
As portable lighting source
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