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Customer Service Essential Training Certi cate ( 7 REVIEWS )
359 STUDENTS
Customer satisfaction can lead to greater sales and good reputation. To achieve this, you need to learn the importance of …
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£173.00
1 YEAR LEVEL 2 - CERTIFICATE COURSE BADGE COURSE CERTIFICATE NUMBER OF UNITS
3
NUMBER OF QUIZZES
2
3 HOURS, 40 MINUTES
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REVIEWS
Customer satisfaction can lead to greater sales and good reputation. To achieve this, you need to learn the importance of prioritizing the needs of your customers which is highlighted in this training course. You will appreciate in this Customer Service Essential Training Certi cate the customer service essentials you can apply to your career or business. Providing excellent customer service will let you achieve positive results and this is a clear indication that you are doing well with your profession.
359 STUDENTS ENROLLED
Course Highlights The price is for the whole course including nal exam – no hidden fees Accredited Certi cate upon successful completion at an additional cost E cient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat
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Customer Service Essential Training Certi cate has been given CPD and IAO accreditation and is one of the best-selling courses available to students worldwide.
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This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this eld then Customer Service Essential Training Certi cate is for you.
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We’ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses o er 3 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited quali cation. And, there are no hidden fees or exam charges.
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We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your quali cation and verify your certi cation on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential.
Assessment and Certi cation At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the nal exam, you will be able to order an Accredited Certi cate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39.
Career Path Not only does our CPD and IAO accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £17,100. The sky really is the limit.
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COURSE CURRICULUM CENTRE APPROVED BY Customer Service Basics
Customer Service and Retention Templates
01:00:00
Customer Service & Retention Checklist
01:00:00
Customer Service Checklist
01:00:00
00:20:00
00:20:00
Mock Exam
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Mock Exam- Customer Service Essential Training Certi cate
Final Exam
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Final Exam- Customer Service Essential Training Certi cate
Registered with the UK Register of Learning Providers (UKRLP) UKPRN: 10063816
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Course content are awesome! G course I had this time.
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We are a company who is best known for o ering awarding body accredited courses for anyone who wishes to take their professional life to the next level. 11 Floor, 15 St Botolph Street, London EC3A 7BB 020 3965 2556 info@alphaacademy.org
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