www.am-online.com November 2015 £8.00
MOTORLINE / P4 0
AUTOMOTIVE MANAGEMENT
Glen Obee on managing his group’s rapid growth
E M I S S I O N S C H E AT I N G S C A N D A L / P 6
Volkswagen Group has talked a lot about rebuilding trust with its customers, but what about addressing the worries of its franchised dealers:
“Should we commit to 2016 sales targets?” “How do we create capacity for 1.2 million recall jobs?” “What will we earn from the recall work?” “What’s the longer-term impact on our businesses?”