Mgt 301 all modules cases latest 2018 january by Amandaeose

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MGT 301 All Modules Cases-Latest 2018 January

Question Module 1 - Case INTRODUCTION TO MANAGEMENT AND DECISION MAKING Assignment Overview Management is the art and science of coordinating the efforts of others toward the accomplishment of an organizational goal or mission. As such, management encompasses systems of reporting relationships, authority structures, communication systems, and decision-making practices. There are many roles that managers play.The background reading discusses the different levels of management and the types of contribution each level makes. The point is made that organizations are hierarchies and that hierarchies lend themselves to better organization and control. However, sometimes hierarchies can become too inflexible and overly bureaucratic. The assigned video clip from the movie, “Catch 22” demonstrates how upper-level managers can embed policies into organizations with little considerations of their effects “downstream.” As you watch this video, take some notes of examples you see of the following: Bureaucratic Behavior Rules, policies, and procedures Conflict between individual goals and management goals Means-ends inversion Case Assignment View the following video: https://www.youtube.com/watch?v=5yeGMaT3PvI Read the following article from the Trident University Library about the limitations of hierarchy: Cable, J. (2012). For innovation to flourish, “Bureaucracy must die”. Industry Week/IW, 261(6), 54. Hint: Just copy and paste the title of the article into the Library Access search box on the Trident University Portal page. Do not include the author’s name or publication; the article title is all you need. After reading the above article, background material, and reviewing your notes on the video, consider the following questions:

Are there examples of “bureaupathology” (excessively bureaucratic behavior) in this scene? What examples can you give? Are there conflicts between Yosarian’s personal goals and those of the hierarchy? Has the “means” displaced the desired ends (means-ends inversion)? What do you predict would be the effect of this situation on the ability of all parties involved to be flexible and respond to challenges in an innovative manner? Now, write a 3- to 4-page paper, not including the cover and reference list, discussing the film clip and the above questions. A good way to organize your paper would be to divide it into the following sections: Introduction that briefly describes the situation depicted in the clip. (one paragraph) A description of the rules and policies regarding the required number of missions and rotations, and why this is an example of bureaupathology. How hierarchical decision-making can lead to means-ends inversion. Commentary on a situation where you experienced means-ends inversion or excessive bureaucracy and how it affected your work, and your ability to be flexible and innovative in your approach to making decisions and solving problems. A conclusion summarizing your main argument and suggesting one way that organizations can avoid the negative effects of hierarchy, and foster innovation. Support your arguments with references to the background readings and use specific examples from the clip to illustrate your main points. Turn in your assignment to the case Dropbox in TLC. Be sure to review your TurnItIn Originality report. If the score is over 20%, you may be copying too much material from the internet or other sources and you may need to contact your professor and arrange to revise and resubmit the paper. Assignment Expectations Case reports are to be prepared in Microsoft Word and should be 3-4 pages in length, in addition to a cover page (course name and number, module number, session name, student name, and date prepared) and reference list - double-spaced, 12 pt. type, Times New Roman font. Report content should include a brief introduction to the assignment, background information about the organization being studied, and some preliminary discussion of the concepts or theories being applied in addressing the questions or tasks proposed in the assignment. Use subtitles, bullets, and tables to improve presentation values. Attention is to be given to citing sources of information in-text (within the body of the paper) as well as in the end references section of your paper. In-text citation and end reference formatting instructions are available at https://owl.english.purdue.edu/owl/resource/560/10/. Submit your report in the Case Dropbox for this module on or before the date due, as indicated at the TLC Homepage. All case papers in this class will be evaluated using the criteria as stated in the Case rubric. The following is a review of the rubric criteria:

Assignment-Driven: Does the paper fully address all aspects of the assignment? Is the assignment addressed accurately and precisely using sound logic? Does the paper meet minimum length requirements? Critical Thinking: Does the paper demonstrate graduate-level analysis, in which information derived from multiple sources, expert opinions, and assumptions has been critically evaluated and synthesized in the formulation of a logical set of conclusions? Does the paper address the topic with sufficient depth of discussion and analysis? Business Writing: Is the essay logical, well organized and well written? Are the grammar, spelling, and vocabulary appropriate? Are section headings included? Are paraphrasing and synthesis of concepts the primary means of responding, or is justification/support instead conveyed through excessive use of direct quotations? Effective Use of Information: Does the submission demonstrate that the student has read, understood, and can apply the background materials for the module? If required, has the student demonstrated effective research, as evidenced by student’s use of relevant and quality sources? Do additional sources used provide strong support for conclusions drawn, and do they help in shaping the overall paper? Citing Sources: Does the student demonstrate understanding of APA Style of referencing, by inclusion of proper citations (for paraphrased text and direct quotations) as appropriate? Have all sources (e.g., references used from the Background page, the assignment readings, and outside research) been included, and are these properly cited? Have all sources cited in the paper been included on the References page? (Citation and reference style instructions are available at https://owl.english.purdue.edu/owl/resource/560/10/.) Timeliness: Has the assignment been submitted to TLC (Trident’s learning management system) on or before the module’s due date? Module 2 - Case PLANNING AND CONTROL Assignment Overview http://tse1.mm.bing.net/th?id=OIP.GOmLhIg8ZvGub1NkALaJzgEsDH&pid=15.1Few companies are in the news or generate as much controversy these days as Uber. When they were founded eight years ago, few would have predicted that the simple idea of providing a mobile phone app that connects passengers with drivers would have grown to a business of over six billion in revenue that operates in 570 cities worldwide. While their service has become very popular and is still growing, they still face huge challenges. If you check out the latest news on Uber, it is a solid bet that they’ve gotten into some type of controversy regarding their practices or business model. Case Assignment For this assignment, you will be conducting a SWOT analysis (strengths, weaknesses, opportunities, and threats) for Uber. You’ve all read about SWOT analysis in the background readings, but most of you have probably never conducted one yourself. Here are the steps to take when doing your research on Uber for your SWOT analysis: Start out by conducting the “SW” portion of your analysis. Remember that strengths and weaknesses are internal to the company. For this part of the analysis, you only need to look within Uber. Do they have enough money from investors to operate and expand their business? Are they profitable, or losing money? Is their technology high quality, or does it

need a lot of improvement? Is their brand name and public relations strong or weak? These are just a few examples of what to look at when conducting your internal analysis of Uber. Do your research primarily through a search of reputable news sources such as Business Week, Wall Street Journal, Forbes, etc. Take careful note of what internal aspects of Uber are strengths, and which ones are weaknesses. Next, conduct the “OT” portion of your SWOT analysis. Remember that opportunities and threats are external to the firm. Is there a growing or shrinking market for their service? Is regulation going to become more favorable to Uber, or less favorable? Are they facing lawsuits? If so, how serious are they? Are there new markets or products they could offer in the future? For this part of your SWOT analysis, use a combination both of specific articles on Uber in the business press as well as IBIS World’s industry report by Brian Saylor on Taxi and Limousine Services in the US #48533. The business press should provide the latest developments in Uber’s external opportunities and threats, and IBIS World will give you the “big picture” in terms of the total market for taxi-type services as well as trends in this industry. Once you have finished your research on Uber, write up a four- to five-page paper with the following items: Provide an overview of your SWOT analysis with one to two paragraphs each for your discussion of strengths, weaknesses, opportunities, and threats. Make sure to include at least one reference to a recent article on Uber for each of the four aspects of SWOT analysis, and for the discussion of opportunities, make sure to include some information from IBIS world. The total length of this answer should be two to three pages, with citations to at least three recent articles on Uber. Prepare a table that summarizes the results of your SWOT diagram. Each quadrant should have a few bullet-points that summarize the key points for each aspect of your SWOT analysis of Uber. Here is an example of a SWOT analysis diagram that was conducted for IKEA, which is of course a much different company; but this diagram should give you an idea of what to include for your table for Uber: https://2012books.lardbucket.org/books/advertising-campaigns-start-tofinish/section_11/db00f32f1e74f061df27f5df6ea8c2b6.jpg Finally, now that you’ve conducted a SWOT analysis, suppose you’ve been given $1,000 on the condition that you have to bet all of this money for or against Uber succeeding in the next two years. Will you bet they continue to grow and overcome any threats and weaknesses? Or do you think they will crash and burn? There is not a right or wrong answer to this question, as nobody can predict the future. But regardless of what bet you will make, you need to explain the logic and reasoning for your bet. Why do you think the strengths and opportunities outweigh the weaknesses and threats or vice versa? Give at least three reasons for your bet, and explain the reasons with respect to specific information you found in your SWOT analysis. And no – you can’t hedge by betting $500 on each outcome. You need to predict success or failure and place all your money on this outcome. Your answer to this part of the assignment should be one to one and a half pages. Assignment Expectations This assignment will be graded using the same grading rubric as in Module 1. Additional considerations in preparing your assignment: Case reports are to be prepared in Microsoft Word and should be 3-4 pages in length, in addition to a cover page (course name and number, module number, session name, student

name, and date prepared) and reference list - double-spaced, 12 pt. type, Times New Roman font. Report content should include a brief introduction to the assignment, background information about the organization being studied, and some preliminary discussion of the analytical tools (situation analysis and SWOT analysis) being applied in addressing the questions or tasks proposed in the assignment. Use subtitles, bullets, and tables to improve presentation values. In this case, a suggested structure for the assignment might be Introduction Situation Analysis SWOT Analysis Discussion Conclusion Attention is to be given to citing sources of information in text as well as in the reference list at the end of reports.Citation and reference style instructions are available at https://owl.english.purdue.edu/owl/resource/560/10/. Submit your report in the case dropbox for this module on or before the due date, as indicated in the TLC Homepage. Module 3 - Case ORGANIZATION STRUCTURE Assignment Overview Based on your background readings related to organization structure (Boundless, Chapter 2) and the case reading below, consider the following business case and answer the questions. A typical auto dealership has, perhaps, a hundred or so employees engaged in new (possibly two or more different brands of both trucks and cars) and used vehicle sales, service, finance (loans and leasing), personnel (human resource policies, evaluation, payroll and benefits administration), marketing and advertising, and other business concerns (budgeting, accounting, facilities, etc.). Case reading Healey, T. (2016). A guide to dealership structure. http://automotive.about.com/od/Retail/a/We-Take-A-Look-At-The-BasicStructure-Of-An-Automotive-Dealership.htm Case Assignment Visit a local car dealership. Most managers love to talk to students about their businesses, but be sure to call ahead and talk to the general manager to explain the purpose of the visit and arrange a time. Request a 10-minute interview to discuss such questions as: How many employees in how many departments? Who heads these departments and who do they report to? What kinds of decisions are made at the corporate headquarters and what kinds of decisions do they make at the dealership?

Any other questions you have that will help you complete your assignment. When you have completed the readings and conducted your site visit: Draw an organizational chart for this dealership. Identify the various management positions or titles on the chart and indicate the positions/jobs that would report to each. SmartDraw.com (https://cloud.smartdraw.com/) provides free examples, though others are also available via Google. PowerPoint also has templates for organizational charts you can use. Explain the current organizational structure in terms of requirements for (1) specialization (e.g., accounting vs.the body shop) and (2) decentralization, in other words, “downstreaming” authority to department heads for advertising, for example. Make one recommendation for a change in the organizational structure that will improve productivity or efficiency, and justify that recommendation. Assignment Expectations This Case Assignment is graded according to the same case rubric that has been used in Modules 1 and 2. In addition: Case reports are to be prepared in Microsoft Word and should be 3-4 pages in length, in addition to a cover page (course name and number, module number, session name, student name, and date prepared) and reference list - double-spaced, 12 pt. type, Times New Roman font. Report content should include a brief introduction to the assignment, background information about the organization being studied, the organizational chart, and your discussion of organizational structure in terms of the concepts or theories being applied in the assignment. Use subtitles, bullets, and tables to improve presentation values. Attention is to be given to citing sources of information in text as well as in the reference list at the end of reports.Citation and reference style instructions are available at https://owl.english.purdue.edu/owl/resource/560/10/. Submit your report in the Case dropbox for this module on or before the date due, as indicated in the TLC Homepage. Module 4 - Case LEADERSHIP Assignment Overview Many approaches to leadership stress the role of charisma in effective leadership. This raises the question of “To what extent is charisma a personality characteristic that people are born with and to what extent can individuals develop their own capacity to be charismatic?” In other words, can people LEARN to be charismatic? Richardson and Thayer (2000)* have answered this question in the affirmative and proposed that individuals can become charismatic by practicing the following actions: Develop the specific persona or aura of the charismatic leader—by maintaining an optimistic view; using passion as a catalyst for generating enthusiasm; and communicating with the whole body, not just with words.

Draw others in – by creating a bond or a link, a mutual rhythm, and a “likability factor” that inspires others to follow. Bring out the greatness in others – by inspiring appropriate emotions. *Richardson, R.J. & Thayer, S.K. (2000). The Charisma Factor: How to Develop Your Natural Leadership Ability.Englewood Cliffs, NJ: Prentice Hall. This case is designed to help you explore your own charisma and develop your ability to use charisma to lead others. To do this, you will engage in an experiential activity, where you will actively try to project charisma and discover for yourself whether you can learn to inject the power of charisma into your own leadership style. To begin this exercise, view several videos of charismatic speeches on the internet. Here are some examples, but you may select others: Malala Yousafzai - The right to learning should be given to any child https://www.youtube.com/watch?v=qu3aQMxkrc4 Martin Luther King, Jr. I Have A Dream Speech https://www.youtube.com/watch? v=3vDWWy4CMhE https://www.youtube.com/watch?v=UF8uR6Z6KLc&t=620s Dr. Maya Angelou - I Am Human https://www.youtube.com/watch?v=ePodNjrVSsk The Speech that Made Obama President https://www.youtube.com/watch?v=OFPwDe22CoY President Ronald Reagan "Tear Down This Wall" Speech at Berlin Wall https://www.youtube.com/watch?v=Ei1HnWwzmNk Steve Jobs' 2005 Stanford Commencement Address (Especially after 9 minutes) https://www.youtube.com/watch?v=UF8uR6Z6KLc&t=620s Then, take a minute to write down you own definition of charisma, based on what you saw in the videos. Now you are ready to complete the assignment. Case Assignment This assignment has two parts. The first is a video you will create and the second is a template on developing charismatic leadership that you will fill out and submit with your video. Part 1: Create a video Step 1 - Create a situation and compose a speech. The nature of the situation is up to you. There are examples in the videos above, but it will make the assignment easier if you identify a situation you feel passionate about. In composing the speech, try to incorporate Richardson & Thayer’s three characteristics of charismatic behavior.Consider: What would you need to do to create an aura of charisma? How can you create a bond that inspires? How can you convey emotion? Step 2 - Make a video It might be easier to make a video before a small audience so you can try to connect with them better – that is hard to do when making a speech to yourself! However if you are unnerved by speaking in front of others, you do not have to.

The ideal speech would be about 2 minutes long, but no longer than 3 minutes. Remember, the objective is to portray charisma. Be creative and have fun! Part 2: Complete the Charisma Assessment Template Access the Module 4 Case Assignment - Presentation. Fill out all sections. Submit both the completed template and the video in the TLC dropbox on or before the deadline for this module. Directions for uploading videos to TLC: Transferring a video from your phone to your computer is easy. Here are some instructions if you need them. You can also try Zoom, which saves the file to an MP4 format that you can upload into D2L. Zoom requires registration, but it is free. This presentation must be submitted in video format (Webcam or Smart Device). Please submit an e-ticket via the TLC homepage if you have problems uploading due to file size. Note: TLC courses only support the following media formats: SWF, MPG, MPEG, RM, MP3, MP4, M4V, M4A, AVI, WAV, RAM, ASF, MOV, and RA. Assignment Expectations This assignment calls for two separate submissions: A video in YouTube or Zoom format, 2-3 minutes long Completed Charisma Assessment Template based on the form to be found in Table of Contents/Presentations, following Module 4 and above the Boundless Textbook. Submit these files in the Case Dropbox on or before the date due, as indicated on the TLC hompage.