CLIENT RELATIONSHIP MANAGEMENT

Client relationship management (CRM), a technology for managing companies’ relationships and interactions with customers and potential clients can not be overemphasized. With the complexities in market dynamics, information on CRM will continually be important for organizations to grow their market share

AmCham hosted a webinar on Client Relationship Management (CRM) focusing on the next customer generation The training was held on 16th February 2023 from 09:00 am to 10:00 am on the Microsoft Teams platform facilitated by Mr Godfrey Tenesi, Chief Commercial OfficerSanlam Life Insurance Zambia Limited.

This training is an initiative in line with the Chamber's Thought Leadership pillar which is designed to equip each attendee with information on CRM's best practices.

The training had a total of 96 participants from various organizations from the chamber's membership The Chamber would like to thank all participants that took part and encourage all members to take advantage of these opportunities when availed

Amcham Patrners With Zambia Is Back And The Zda

The American Chamber of Commerce in Zambia has partnered with Zambia is Back and the Zambia Development Agency to share useful customized information on trade and investment in the country and surrounding regions

The Chamber will therefore share this information on a monthly basis through a custom blast as well as on our website.

This initiative is aimed at increasing access to information on trade and investment as well as providing a database of summations of monthly activities as they relate to the business environment The Chamber believes the briefings will be of great benefit to your organization.

US UNDER SECRETARY'S VISIT

The American Chamber of Commerce in Zambia in conjunction with USAID-Zambia hosted the U.S Under Secretary of Commerce for International Trade Marisa Lago. She was joined by the U.S Ambassador to Zambia, His excellency Mr. Michael C. Gonzales and other delegation members. The cocktail took place at the Latitude 15 in Kabulonga where private sector engagement initiatives were discussed with selected industry leaders

Present at the event were AmCham President and AmCham Board members In her speech, Lowani Chibesakunda reiterated the Chamber's quest to facilitate trade and investment between Zambia and the U S through the 5 pillars namely; Advocacy, Investment, networking, Business LInkages, and Thought leadership

The Chamber will continue to provide value initiative engagements with global leaders to ensure a businessenabling environment is sustained

Amcham Donates Golf Day Proceeds To Home Of Happiness For Children With Disabilities

As part of our CSR obligation, The American Chamber of Commerce raises funds through sponsored events to support organizations and facilities with various needs

The Chamber through its sponsors was able to Donate proceeds of the 2022 Annual Golf Day to Home of happiness for children with disabilities.

This facility houses a total of 96 children with neurological and physical challenges. The children receive shelter, education and a feeding program.

The Chamber wishes to thank all sponsors for coming on board in making this positive impact

Amcham Signs An Mou With Zipar

On Wednesday 22nd March 2023, the American Chamber of Commerce in Zambia signed a Memorandum of Understanding with Zambia Institute for Policy Analysis and Research

This MOU will seek to provide policy analysis and research benefiting the Chamber and its private sector network The MOU will also provide an opportunity for undertaking capacity-building training programs for both the Chamber and its members At its core, this MOU will facilitate the formulation of investment data for both the members and investors looking to penetrate the Zambian Market.

AmCham will continue to develop such relationships in order to improve the business climate in Zambia

We look forward to a long-lasting relationship with ZIPAR

AMCHAM RECEIVES THE INLAND EMPIRE REGIONAL CHAMBER OF COMMERCE'S GLOBAL MEMBERSHIP

On the 14th of March, 2023 CIEDEC's Eddy Sumar met with the American Chamber of Commerce in Zambia CEO, Chansa Mwila who had the opportunity to receive the Inland Empire Regional Chamber of Commerce's Global Membership Certificate on behalf of the Chamber

The meeting marked the beginning of a business collaboration and friendship between our AmCham Zambia and the Inland Empire Regional Chamber of Commerce from the U.S.