Driving System
of Care with Strategic Procurement NUPCO PROFILE 1
ABOUT NUPCO NUPCO has been recently restructured but it remains a company with deep roots and high ambitions.
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Connecting Cost-Effective Strategic Solutions with Highest Standards of Healthcare
Backed by strong insights and powerful global network, NUPCO empowers healthcare institutions to deliver exceptional, cost-effective care to everyone. Together with our member hospitals and suppliers, NUPCO is advancing towards fueling a new business model and a new approach to healthcare—all through the power of integrated technology and connectivity. • the largest value-driven and centralized health care procurement, re-exporting, warehousing and distribution company for pharmaceuticals, medical equipment and supplies in the Kingdom of Saudi Arabia. • Founded in 2008 • fully–owned by Public Investment Fund
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Automated Integration with Governmental Health Institutions
Through deploying automated, integrated, and standardized operations, NUPCO operates to procure, store, distribute, manage, prescribe and facilitate all public institutions to promote healthcare related amenities. NUPCO also plans to take part in research studies of pharmaceuticals, medical supplies and equipment to exceed the public expectations regarding quality of healthcare in the Kingdom. • active collaboration • being technologically advanced with high-tech facilities • adopting an ambitious strategy for growth and expansion
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Lowering the Cost of Care Deliv
Our esteemed memberships, global network and national purchasing power provides unrivaled price advantage on healthcare supplies. This means your healthcare staff can stay focus on what’s most important: Caring for Patients. • With more than 10 years of experience, NUPCO identifies, implements and tailors supply chain solutions for the healthcare sector. Our sourcing and contracting solutions deliver quantifiable savings while our customized solutions enhance the visibility across your continuum of care
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We listen to you and drive our strategy to meet your needs.
NUPCO exists for the success of our member organizations. To help Saudi healthcare institutions navigate the dynamic health industry, we actively engage with and listen to our members to ensure we are focused on their most pressing needs. • ensuring a sustainable cost structure • reducing unnecessary clinical and operational variation • improving clinical outcomes • executing strategies for market success
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Find solutions to your healthcare procurement challenges
• For Hospitals Improve quality, reduce cost, accelerate performance, improve operations and quality of care, resulting in smarter and faster decisionmaking. • For Supply Chain Professionals Prioritize, track and order with NUPCO and streamline your supply chain operations to achieve intelligent and sustainable cost structure. • For Pharmacies Transform your pharmacy into a strategic asset with solutions to safely and effectively manage distribution. • For Suppliers Reach new markets, launch new products and increase your business revenue by getting bulk orders.
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Do More with Less
Accessibility Access to the pre-qualified suppliers Quick connection anytime, anywhere Sourcing from multiple suppliers Innovative Technology Multi-platform usage
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Operations Workforce Purchasing Workforce Speed and Optimization Accuracy Increase Control Empower employees
Cost Budget Management
Productivity Clinical performance
Leveraged Buying
Utilize Industry Best Practices
User-friendly technology
Fact-Based Negotiations
Enhance Standardization
Reduce training costs Boost selfservice
Reduce Cost
Improve EndUser Satisfaction
Increase Operational Efficiency Continuous improvement Increased Visibility Strategic Sourcing Reduce Cycle Time Enhance Compliance Streamline inventory
Support Guided purchasing experiences Real-Time Market Intelligence Advisory solutions
Optimizing healthcare sector
• NUPCO is about more than just savings. It stands for optimizing healthcare operations to create opportunities across Saudi health care system. • As a leader among service providers in healthcare procurement, warehousing, distribution, and re-exporting in the Kingdom, NUPCO believes in providing value added services for improvement and success of your business.
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Proudly Contributing to Saudi Vision 2030
Recognizing healthcare as one of the main focus areas of Saudi Vision 2030, NUPCO is at the core of the overall healthcare reform program. It establishes NUPCO as a major governmental company for medical procurement with financial competency and a flexible policy for purchasing, storing and distributing in accordance with the Health Council policies and the standards set by SFDA. • Improve the efficiency and effectiveness of the healthcare sector through the use of information technology and digital transformation • Increase the efficient utilization of available resources • Improve the infrastructure, facility management and safety standards in healthcare facilities • Improve the quality of life and healthcare service provided to patients outside hospitals • Improve quality and safety principles as well as skills of service providers. 19
NUPCO’s system is specially designed to meet the unique supply chain needs of healthcare providers in Saudi Arabia.
• Implementing an Intelligent Cost Structure To drive value and significant savings, NUPCO utilizes the power of group purchasing and effective, fact-based negotiation on behalf of our members. It simplifies the complex processes and cleans up any inconsistency in the system, so you can make better decisions and get your staff on board. • Data Driven Strategy Adopting an ambitious strategy for growth and expansion. NUPCO strives to assume a leading role in preparing and implementing relevant research, studies, and developing sophisticated infrastructure, automated systems and operational models.
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• Sustainable Supply Chain Capabilities Since the very start, sustainable impact is our priority and how we measure our success. NUPCO designs and implements strategic sourcing tactics to provide immediate impact but also ensures long-term sustainability of our solutions. The development of core competencies and strategic capabilities within the organization is emphasized from top to bottom. • Integrity is at the core of our business model NUPCO is committed to uphold the highest standards of ethical business practices in everything we do. Our belief and ethics are evident in all our dealings and relationship with hospitals, pharmacies, members, employees, suppliers and the Saudi healthcare industry at large.
A Supply Chain of Value
NUPCO constantly works to improve supply chain performance outside hospital walls and reinforces a comprehensive supply chain strategy to unlock value for member hospitals and suppliers.
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Why NUPCO? • Established experience enhanced by international best practices • Unmatched level of service by dedicated healthcare and procurement experts • Solutions shaped to meet the unique needs of Saudi healthcare providers • A tailored approach from engagement to tactical execution • Sourcing and contracting solutions that drive quantifiable savings, support control of spend and enable overall supply chain performance improvement • Speed to value and superior savings from top suppliers and distributors
Achieving more, together!
• NUPCO combines the strategic direction with a network of healthcare suppliers and partners to form Saudi Arabia’s largest cost-driven health care procurement and distribution company. • Through the NUPCO platform, hospitals, pharmacies, suppliers and a whole network of organizations work collaboratively in key areas and achieve exponentially more together • LOGOs
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WHAT WE O
OFFER 27
Transforming Healthcare with Innovative, Technology-Driven Solutions
Our offerings connect you with optimum procurement solutions, allowing you to focus on what you do best: delivering exceptional, costeffective care. • adopt cutting-edge technologies efficiently • increasing their productivity • enabling them to move forward steadily
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Simplify Your Procurement Process, Digitally.
• Bring Flexibility in your Processes We will help you achieve that by obtaining your products and equipment from all available sources, both locally and internationally. • Welcome to the world of e-catalogue! All the processes at NUPCO are maintained through an integrated e-catalogue. This will help your organization remove manual methods and automate your procurement processes. Furthermore, our comprehensive list of technology applications provides you visibility into sensitive shipment and developing an advanced system to link your company with all partners, customers, and suppliers. • Taking care of Strategic Stock Level We encourage our valued customers to acquire purchases in large quantities for an even more competitive pricing. We maintain a strategic stock level of pharmaceutical, medical equipment and supplies. Hence, you can count on us for the lowest prices, bulk quantities, and best value for your money. 31
Logistics, Transportation & Warehousing
• Customizable Supply Chain Solutions From warehousing to distribution, we extend a wide range of customizable solutions, developed through innovative services. These solutions are targeted to cost-effectively operate and manage medical storage and distribution with best practices and standards. • Inventory Management made Easy through Warehousing We ensure our solutions meet our customers’ logistics requirements, from start till end. Our high-tech warehouse facilities assist you to reduce inventory cost and achieve efficient inventory control management, keeping in mind the international standards pertaining to healthcare facilities. NUPCO makes your supply chain more competent and helps you accomplish economic benefits by minimizing stock wastage.
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• Trusted to Efficiently Handle and Transport Our unmatched and highly-specialized transportation service coordinates and distributes all grades of complex medical supplies and equipment for your health organization. We boast experts in the health care industry to handle and ship high-value products of any grade or specification. • Reliable Distribution System Our reliable and highly reactive team helps distribute your medical equipment and supplies from their primary location to the desired destination, all while maintaining highest medical safety standards and security.
Maximizing Operational and Financial Efficiency
• At NUPCO, we strive to reduce your stress and costs while maximizing your company’s financial interests. Our Contract Management services help hospitals and healthcare facilities devise a system whereby they can negotiate, support and manage effective contracts. • We offer management of large volume contracts for services that are outsourced to private sector players and work closely with the Ministry of Health through the corporatization journey for capturing opportunities to manage service contracts. • contract creation, execution and analysis to maximize operational and financial performance at your organization. • handling your complex logistic operations to ensure your goods are effectively reaches its destination without any holdup or hindrance. • help hospitals and healthcare systems manage contracts with vendors, patients and customers with efficiency. 35
Safely and Effectively Manage Medicine Distribution.
Our most vital innovation for doctors and healthcare patients is the e-Prescription service. NUPCO’s cutting-edge e-Healthcare service, e-Prescription is a centralized paperless system that allows physicians to issue and handle medical prescriptions from their integrated HIS or from a web portal, directly to the private pharmacy for dispensing medication.
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Experience the Convenience of e-Commerce in Healthcare Procurement
• NUPCO Marketplace is an e-commerce website for medical procurement and order placement. • With NUPCO’s platform, spending and ordering across every facility is finally standardized for pharmaceuticals— NUPCO empowers healthcare professionals to source and purchase pre-approved pharmaceutical items using NUPCO’s cloud-based, userfriendly and mobile-accessible technology. • offers e-catalog and tender awarding on low price. • ensures fast delivery. • helps hospitals track their orders, manage their consumption and analyze customer drug purchase behavior.
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HOW NUPCO VALUE?
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Ultimate Integration of Procurement Services for Your HealthCare Business
• Better Public Healthcare Through its focused and perceptive approach towards improving healthcare facilities at governmental level, NUPCO offers quality services to its customers. It prioritizes the clients’ needs and assists them in providing best healthcare services. NUPCO extends its due share in healthcare market to ensure sustainable and optimum health facilities for the entire Saudi community. • Cutting-Edge Technology Through its meticulously advanced technology in the procurement, warehousing and delivery of healthcare supplies and equipment, NUPCO demonstrates the largest and most remarkable capacity in these services across the Kingdom. • Knowledge Sharing To meet the ever-evolving challenges of the Saudi health care system, NUPCO communicates information, skills, and expertise with the clients for learning and awareness purposes. 43
• Strategic Procurement NUPCO follows a concrete strategy to continuously evolve itself and offer the most innovative procurement services to its customers, which helps them in achieving their procurement objectives.
Committed towards a Healthy Future
• Cost Efficiency NUPCO believes in maximizing efficiency through cost savings which not only apply to unit costs, but also hidden costs associated with inventory management, product redesigns, rush shipments, unscheduled downtime, or product failures; reflecting real cost savings in your company’s bottom line. This helps save the country’s resources so more can be achieved with less, making us an efficient choice, overall. • Local Content Development In line with Saudi Vision 2030, the company actively promotes the development of private sector. With more than 10 years of experience, NUPCO helps in ideating new initiatives for growth, promoting local content and improving the balance of payments. • Supports National Security The government relations specialists at NUPCO possesses the expertise in selecting only the authentic and approved healthcare suppliers and member organizations, both locally and internationally. 45
NUPCO strives to be the essential partner for operational excellence in healthcare.
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