AMP 2013 Annual Report

 HEALTHCARE  NURSING  FINANCIAL  ENVIRO AL  ENVIRON  REAL

RAD ES  VETERIESTATE  CONSTRUCTION  2013 STATE A n n uTRAD a l Re pES o r t  V

 PROFESSIONAL NARY  HIGHER EDUCATION  FITNESS  PROFESSIO

M OV I N G  VET-  CONSTRUCTION  REAL ESTATE  TRADE ATE  TRADES MENTAL PROFESSIONS ESSIONAL SER- ERINARY  HIGHER EDUCATION  PROFESSIONAL SE FOR WA R DFINA  NURSING RSING  FIN VICES  FITNESS  HEALTHCARE

INANCIAL  ENVIRON SERVICES HEALTHCARE  NURSING  FINANCIAL 

N  CONST

ANCIAL  ENVIRONMENTAL PROTECTION  CONSTRU

 REAL EST TRADES  VETERINARY  HIGH RINARY  HIGHERRUCTION EDU-

LTHCARE  NURS CATI O NAL SERVICES  FITNESS  HEA

OTECTION  CONS ING  FINANCIAL  ENVIRONMENTAL PROTECTION 

ES  VETERI-

SIONAL SER

TRUCTION  REAL ESTATE  TRADES  VETERI

NARY  HIGHER EDUCATION  PROFESSIONAL SERVI

 NURSING  FI VICES 

FITNESS 

HALTHCARE  NURSING 

RUCTION  REA NANCIAL  ENVIRONMENTAL  CONSTRUCTION  RE

HIGHER EDUCATI L ESTATE  TRADES  VETERINARY  HIGHER EDUCA

ESS  HEALTH ON  PROFESSIONAL SERVICES  FITNESS  HEALT

ONMENTAL PROTECCARE  NURSING  FINANCIAL  ENVIRONMENTAL PR

 TRADES  VETTION  CONSTRUCTION  REAL ESTATE  TRADES

FESSIONAL

NARY 

HIGHER EDUCATION  PROFESSIONAL SER

NURSING  FINANICES  FITNESS  HEALTHCARE  NURSING  FINAN

ONSTRUCTIO

CIAL  EPROFESSIONAL SERVICES  CONSTRUCTION

ERINARY  HIGHER N  REAL ESTATE  TRADES  VETERINARY  H

  ENVIRONMENTAL PROTECTION  FITN CTION  FITNESS EDUCATION

 ENVIRONMEN HEALTHCARE  NURSING  FINANCIAL  ENVIRONME

NARY  HIGHER EDUCA  REAL ESTATE  TRADES  VETERINARY  HIGH

NESS  HEALTH TION  PROFESSIONAL SERVICES  FITNESS  HE w w w> g oA M P. co m  REAL  ENVIRONMENTAL PROTECTION  CONSTRUCCONSTRUCTION AL

 PRO REAL ESTATE  TRADES  VETERINARY  HI GHER EDUCATION TION

Mission Statement Applied Measurement Professionals, Inc. (AMP) is a private stock corporation located in the greater Kansas City area. It was incorporated in the state of Kansas in 1982 as a wholly owned subsidiary of the National Board for Respiratory Care, Inc. AMP’s corporate mission is to provide certification organizations, governmental agencies and private industry with assessment, management, communications and technology services that meet the highest professional and ethical standards; tailor these services to fulfill the unique requirements of each business partner; and personalize the delivery of these services by providing innovative and accessible professional and managerial staffs serving business partner organizations throughout all phases of the program.

We count ourselves as fortunate to work in a vibrant industry that invests in people and supports the growth of many professions. It truly motivates me each day to know we have the privilege to assist some of the world’s most dedicated organizations improve the quality of the workforce and protect the public. I bet you feel the same way.

Working daily to build and administer credentialing programs and/or manage the affairs of non-profit associations has been very rewarding and has provided us unique insight into the strength, devotion and success of more than 100 professions. A number of surveys have been done recently to evaluate the value of certification, including a couple that we conducted with our business partners. While the specific results for each survey and profession are slightly different, there are almost universal attributes for the value of certification: Enhances personal enrichment and self-esteem Provides greater recognition from peers and supervisors Improves career advancement opportunities Increases the profession’s image with practitioners, employers and consumers I think we can all agree, these are solid motivators to move a profession and the people in it forward. From a more personal perspective, I can relay a few examples of what creating and managing professionally sound credentialing programs in the respiratory care community has accomplished. The National Board for Respiratory Care (NBRC), AMP’s parent company, was created in 1960 to evaluate the professional competence of respiratory therapists. Since then, the NBRC has issued over 350,000 professional credentials to more than 210,000 individuals, and it currently tests nearly 40,000 candidates annually. One of the respiratory therapy examinations is now the standard for licensure in the 49 states that regulate the profession. We believe this effort has played a significant role in establishing credentialed respiratory therapists as key members of the interdisciplinary healthcare team and thereby improving patient care.

M OV I N G PROFESSIONS F O R WA R D

The theme of this year’s annual report is “Moving Professions Forward.” In it, we take a look at a few of the professions we have been fortunate enough to serve over the years. We comment on the current status and recent trends within the Real Estate, Healthcare, Fitness and Environmental Protection markets, and highlight some of our valued business partners within those industries and how we have worked together to move these professions forward. Make no mistake, we are not trying to take credit for any growth within these professions or the significant accomplishments of our business partners. We’re just pleased to have provided a helping hand as these fine organizations fulfill their mission and vision for their profession.

Finally, as is our tradition of corporate transparency, we discuss our own current financial position. We are pleased to say that, due to the trust you have shown us, we remain on solid financial ground. We hope this report finds your organization and profession flourishing. It is also through your loyal support that we are able to give back to our community and support worthy causes that we believe make a difference in our world.

I hope you enjoy this year’s annual report and, as always, if you have any questions or would just like to talk, please give me a call.

Gary A. Smith, President and CEO

M OV I N G R E A L E S TAT E F O R WA R D The real estate market is full of surprises! One minute it is full speed ahead, the

next the market is spiraling downward due to varied and complex issues within the real estate, lending and appraisal fields. Adding to the complexity of these fluctuations are the increasing need to monitor online practitioners, the resurgence of self-practice using online resources, reciprocity across jurisdictions and new terminology and roles to redefine the traditional salesperson and broker dynamic.

It is difficult for professionals in the field to stay abreast of trends, timing, laws and best practices – let alone the public citizen looking to hire a real estate professional to buy or sell property. For these reasons, regulation in the real estate field is as important as ever. AMP has been assisting states protect their real estate consumers since 1989. Our national examinations for real estate salespersons and brokers are accredited by the Association for Real Estate License and Law Officials (ARELLO) – ensuring they accurately and fairly assess professionals licensed to serve the public in those capacities. In fact, AMP is the first vendor to have received ARELLO accreditation and reaccreditation. We are also the only vendor using a practical simulation to assess Brokers (or Managing Brokers) at the higher levels of information gathering and decision-making where they need to operate.

Everyone in the real estate profession, as well as most property owners, are thrilled with the recent turn around in the real estate market. In 2013, home sales rose to the highest level since 2006. While this effect began to taper at the end of 2013 (and into 2014) in part due to slowing job growth, entry into the profession remains strong. Candidate volumes are up more than 40% over the previous several years. We are on alert at AMP, helping new professionals schedule and complete their examinations in a convenient, stress free environment so they can move into practice and join this vibrant industry.

AMP is proud to represent 13 states in their goal of protecting the public and ensuring the highest standards in real estate practice. Our examinations are used in Alabama, Georgia, Illinois, Missouri, Montana, Nebraska, New Hampshire, North Carolina, North Dakota, South Dakota, Vermont, Washington and Wyoming. We are pleased to assist each of these jurisdictions with their dedication to licensing real estate professionals in a fair and expeditious manner.

The most recent jurisdiction to begin using our real estate examinations is North Carolina. Since their transition, we have been thrilled to support their dedication to sound psychometric principals and the highest quality measurement. The partnership between the North Carolina Real Estate Commission and AMP has truly been a great addition to the state and to AMP’s national program. Licensees in North Carolina can rest assured that they are being evaluated and assessed fairly and deliberately. Likewise, consumers in North Carolina can feel confident that their real estate representative has shown competence in both national and state real estate laws and standards of practice.

On the flip side, one of our longest standing partnerships is with the State of Georgia. While professionally sound and legally defensible examinations have always been a top priority with the Georgia Real Estate Commission as well, we’ve been pleased to extend our services to the state over our more than 20 years of partnership. We have written and maintain a proprietary Core Licensing System (CLS) that allows the state to convey a license the same day a candidate passes the examination. In this way, we help them meet another important need – getting people in the workforce as soon as possible.

Successful candidates no longer have to wait days or weeks for their license to begin earning a living.

Our years serving the real estate industry have certainly seen many changes and challenges. Hats off to the many dedicated state employees and real estate professionals who work to maintain the industry’s high standards of practice and compliance.

M OV I N G H E A LT H C A R E F O R WA R D If there is any industry with more change and upheaval than real estate, it

is certainly healthcare. While healthcare certification tends to hold steady even in troubling economic times, the entire healthcare arena is currently facing turbulent times. If you consider the long term dynamics of the healthcare world, such as ever-changing technology, advancing standards of practice, an aging population, shortages for certain professionals (e.g., nurses), recent epidemics (e.g., obesity, resistant infections), and the growth of privatization, and mix in the recent healthcare reform with its many versions and interpretations, the result is an industry racing to redefine itself and find a firm foothold in a new world.

We believe this only increases the importance of certification. Ensuring high standards of practice and protecting public safety is never more important than when people’s health and lives are on the line. While AMP’s role is a small one in the vast landscape of healthcare, it is an important one. Our services and guidance allow many healthcare organizations to offer and promote voluntary certification and licensure as one important step in this process of ensuring competent practice and public safety. From job analysis research to empirically define each specialty area of practice, to ensuring quality item and test construction, to providing fair and standardized testing opportunities to all candidates, including those with documented disabilities requiring special accommodations, AMP strives to be the foundation of quality certification for our esteemed healthcare partners.

One such partner, the Association of Pulmonary and Critical Care Medicine Program Directors (APCCMPD), has been working with AMP since 2006. APCCMPD was created to foster excellence in training and mentoring for educators in pulmonary and critical care medicine. APCCMPD initially contracted with AMP to provide test development and web-based test administration for the Pulmonary and Critical Care Medicine (PCCM). In 2010, APCCMPD also selected AMP to provide test development and web-based test administration for the Critical Care Examination (CCE). APCCMPD’s programs are unique in that they are in-service examinations for fellows enrolled in programs that provide training in pulmonary and critical care medicine specialties. Fellows are tested at commencement of fellowship and at the end of their first, second and third year of training. Examination results give valuable feedback to the individual physicians and to the program directors for potential curriculum changes. It has been a privilege to work with APCCMPD and observe the trends as physicians improve their examination performance as training time has increased.

With the rapid changes to patient care and healthcare systems these days, it is gratifying to see a profession adequately prepare physicians and subsequently increase levels of patient care.

While many healthcare professionals are focused on prevention and cure, another AMP partner, the National Board for Certification of Hospice and Palliative Nurses (NBCHPN®) is focused on providing expert care in serious illness. The purpose of NBCHPN®is to promote delivery of comprehensive palliative nursing care through the certification of qualified hospice and palliative care professionals.

As practice in hospice and palliative care has grown in recognition over the years, NBCHPN® has been diligent about identifying sub-specialty areas of practice with contained and specific bodies of knowledge. AMP has assisted NBCHPN® in bringing many of these to fruition as voluntary certification programs that include the Advanced Certified Hospice and Palliative Nurse, Certified Hospice and Palliative Nurse, Certified Hospice and Palliative Pediatric Nurse, Certified Hospice and Palliative Licensed Nurse, Certified Hospice and Palliative Nursing Assistant, Certified Hospice and Palliative Care Administrator and the Certified Professional in Perinatal Loss Care. Each is based on sound research, strict adherence to industry standards and collaboration from esteemed subject-matter experts and experienced psychometric leaders. AMP’s vast experience with nursing certification boards allows us to help our clients quickly react to industry needs. Across their current seven programs, we have many staff from a variety of departments at many levels involved in the ongoing maintenance for NBCHPN®. Any of them will tell you what a dedicated and inspiring group of professionals exist within the NBCHPN® organization and their industry.

M OV I N G E N V I R O N M E N TA L P R OT E C T I O N

F O R WA R D The number of individuals working diligently behind the scenes to protect our environment is astounding.

Our intricate world relies on many layers of safety to protect our food and water sources, agricultural industry, and varied habitats. Complex, ever-changing government regulations and impacts of first-world lifestyles continually alter the landscape for those serving on the front lines of environmental protection. Additionally, fluctuations between local and federal oversight and transportability of certifications and licenses across jurisdictions can limit the mobility of workers.

Take water and wastewater management for example. It is sometimes hard to remember, but the impact these professionals have on public safety is immense. The professionals that run water filtration machinery and monitor water quality are at the forefront of ensuring safe drinking water for our world. Now, they also have the burden of playing a key role in protecting our most valuable resource from potential terrorist threats. Wastewater transmission and treatment play a similarly important role in ensuring a clean, safe environment.

The Association of Boards of Certification (ABC) is dedicated to protecting public health and the environment by advancing the quality and integrity of environmental certification programs. ABC has been assisting states and provinces with environmental certification programs since 1972. Their membership consists of more than 100 certifying authorities representing more than 40 states and 10 Canadian provinces, as well as several international and tribal programs, who certify more than 240,000 water and wastewater operators, laboratory analysts, and backflow prevention assembly testers. Approximately 80 certification programs currently utilize ABC examinations to test more than 30,000 candidates annually.

ABC faces many unique needs as a conglomerate of state certifying boards. They continually strive to meet individual members’ needs while advancing practice and industry certification as a whole. AMP’s role in assisting ABC has certainly grown over the years. Since 2004, we have provided secure, standardized computer-based testing (CBT) to a growing number of ABC’s member jurisdictions and currently serve 23 jurisdictional programs. Recently, we’ve been fortunate enough to expand our role and become an even greater partner in ABC’s goals. As ABC renews its pursuit of standardizing practice, facility ratings and cross-jurisdictional certification in 2014, AMP will be conducting job analysis studies for each level of certification and providing additional psychometric and organizational consulting. We are proud to be part of the future of water/wastewater certification. ABC’s ongoing dedication to improving the industry and public safety is inspiring.

M OV I N G FITNESS F O R WA R D Fitness is “hot” right now, with rapidly changing fads and trends. While exciting, it can be

difficult for consumers to cut through the malaise to identify and practice safe, healthy workout and lifestyle changes. Whether it be a professional athlete needing to improve performance, a new mother hoping to lose weight, or a senior citizen trying to prevent injury, consumers are increasingly looking to exercise professionals to safely and successfully guide their journey. The stage for fitness and exercise professionals has changed as well – no longer simply tied to sports arenas and gyms. Healthcare facilities, retirement complexes, corporations, and tele-franchises are providing new employment opportunities and offering new ways for a variety of consumers to interact with these professionals.

This further increases the need for professional regulation and accountability of practitioners working in the fitness/exercise industry.

AMP has been truly fortunate to work with the National Strength and Conditioning Association (NSCA) for more than 24 years. They stand out among the many fitness certifying agencies as one maintaining a high standard for the credentialing process for personal trainers and strength and conditioning specialists. Through our partnership over the years, we have assisted NSCA in setting itself apart by insisting on the highest quality and legal defensibility of its examinations.

The focus is on scientific practice by using videos to create a real world assessment. Through these processes, we have witnessed NSCA staff and experts’ true love of physical fitness and their desire to share its benefits with the greater population.

The hurdles NSCA faces are many and varied, such as globalization, flyby-night online “certifications,” and promoting true and lasting fitness in light of ever changing fads. We plan to continue partnering with them in the years to come to produce quality examinations with industry leading enhancements for NSCA candidates.

Through our contacts with NSCA, we have also entered into a new partnership with the Coalition for the Registration of Exercise Professionals® (CREP). CREP is a not-forprofit corporation composed of organizations that offer NCCA-accredited exercise certifications. Membership currently includes the American Council on Exercise, the National Strength and Conditioning Association, the American College of Sports Medicine, the National Council on Strength and Fitness, the National Exercise Trainers Association, Pilates Method Alliance, and The Cooper Institute. CREP developed and maintains the U.S. Registry of Exercise Professionals® (USREPS), an internationally recognized online registry that allows exercise facilities, healthcare providers, health advocacy organizations, insurers, and consumers to easily identify exercise professionals in their local communities who are certified by the most respected, reputable organizations in the field and verify all of his/her credentials in real time. AMP’s management services division serves as CREP’s management firm. We created and help maintain the USREPS registry and CREP website.

With the launch of USREPS, CREP is taking the much needed step of providing users with an efficient and accurate means to identify professionals who have been validated against a uniform standard for their role as an exercise professional. The secure, sophisticated infrastructure provides only the information necessary to clearly identify professionals and verify if they hold a current exercise professional certification. The fact that many organizations, some with competing programs, are partnering to promote quality, shows their dedication to protecting the public and advancing the profession.

The emphasis on third-party accreditation by the National Commission for Certifying Agencies (NCCA) mirrors AMP’s core belief that by following industry standards of accurate, reliable assessment and secure, standardized administration, voluntary certification plays a vital role in public protection. We are proud to be part of both these organizations’ efforts.

FINANCIAL S TAT E M E N T S While the economy

may not be fully recovered, we are encouraged by positive indicators and a slowly strengthening job market. We are hopeful these trends will continue and provide fertile ground for our business partners’ and our own growth.

Fairly consistent with US GDP growth, our total revenue went up 3.8% in 2013. However, our expenses also climbed by 4.4%, so net income before taxes and bonuses remained flat. To be sure, we are still pleased with our financial ability to provide much of our net income back to staff in the form of profit sharing and bonuses, helping to retain the quality of staff required to provide the very best level of service. This positive return also provides the resources to increase and improve our equipment, infrastructure and the AMP Assessment Center Network.

Statement of Income (unaudited) Years ended December 31, 2013 and 2012

REVENUE

2013

2012

Testing Revenue

21,857,717

20,817,560

Applied Research Products

1,664,085

1,316,764

Association Management

3,130,938

3,223,968

883,597

1,161,030

$27,536,337

$26,519,322

8,215,101

7,514,508

Personnel - Before Bonuses

11,667,917

11,520,169

General and Administrative

3,569,987

3,481,705

—

—

218,966

163,484

$23,671,971

$22,679,866

$3,864,366

$3,839,456

Publishing, Software and Other Income TOTAL REVENUE

EXPENSES Test Development and Administration

Interest Expense Publishing Expense TOTAL EXPENSES (before taxes and bonuses)

NET INCOME (before taxes and bonuses)

Whether we believe the economic times are better or not, AMP always strives to increase our cash position and remain free of longterm debt. As the Balance Sheet indicates, we were able to do that again in 2013. We fully understand the importance of continuous improvement and enhancement of resources, as well as prudent financial management. In 2013, we purchased $730,000 worth of new equipment to better serve our clients and were able to pay for these improvements through current cash flow.

We are pleased to once again increase stockholders’ equity by over 9% and the debt-equity ratio (measure of financial leverage) continued to be strong at .67. The current ratio (ability to meet short-term obligations) remains excellent at 2.4. As a privately held company, we leverage this strong financial position to invest wisely in our current and future ability to best serve our business partners.

Balance Sheet (unaudited) December 31, 2013 and 2012

ASSETS

2013

Current Assets Other Assets

2012 8,869,437

7,980,497

867,575

696,508

Property and Equipment

6,182,407

5,876,989

Less Accumulated Depreciation

4,733,912

4,372,721

Net Property and Equipment

1,448,495

1,504,268

$11,185,507

$10,181,273

3,668,283

3,406,414

—

—

Other long-term Liabilities

805,253

624,143

Stockholders’ Equity

6,711,971

6,150,716

TOTAL ASSETS

LIABILITIES AND STOCKHOLDERS’ EQUITY Current Liabilities Long-term Debt

TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY

$11,185,507

$10,181,273

M O V I N G O U R C L I E N T S F O R WA R D Alabama Real Estate Appraisers Board

American Society of Heating, Refrigerating and AirConditioning Engineers

Alabama Real Estate Commission

Association for Driver Rehabilitation Specialists

American Academy of Pain Management

Association for Financial Counseling and Planning Education

AACN Certification Corporation

American Association for Respiratory Care American Association of Heart Failure Nurses American Association of Neuroscience Nurses American Association of Oral and Maxillofacial Surgeons American Board for Occupational Health Nurses American Board for Transplant Certification American Board of Audiology American Board of Genetic Counseling American Board of Histocompatibility and Immunogenetics American Board of Wound Management American Case Management Association American College for Advancement in Medicine American College of Chest Physicians American College of Healthcare Architects American College of Veterinary Emergency and Critical Care American College of Veterinary Internal Medicine American Hospital Association Certification Center American Midwifery Certification Board American Organization of Nurse Executives American Society for Pain Management Nursing American Society of Anesthesia Technologists and Technicians

Association of Boards of Certification Association of College and University Auditors Association of Genetic Technologists Association of Pulmonary and Critical Care Medicine Program Directors Association of Strategic Alliance Professionals Automotive Lift Institute Board for Critical Care Transport Paramedic Certification Board of Ambulatory Surgery Certification Board of Certification for Emergency Nursing Board of Certification/ Accreditation California Office of Real Estate Appraisers California State Board of Pharmacy Center for Interviewer Standards and Assessment Certification Board for Music Therapists Certification Board for Professionals in Patient Safety Certification Board of Infection Control and Epidemiology Certifying Board for Dietary Managers Chartered Realty Investor Society COACH: Canada’s Health Informatics Association Coalition for the Registration of Exercise Professionals

Commission for Certification in Geriatric Pharmacy

Missouri Veterinary Medical Board

Commission on Dietetic Registration

Montana Board of Real Estate Appraisers

Digital Analytics Association

Montana Board of Realty Regulation

Employee Assistance Certification Commission Entertainment Services and Technology Association Georgia Construction Industry Licensing Board Georgia Real Estate Appraiser Board Georgia Real Estate Commission Greater Kansas City Medical Managers Association Hand Therapy Certification Commission HCPro Health Care Compliance Association Healthcare Information and Management Systems Society Hospice Medical Director Certification Board Illinois Department of Financial and Professional Regulation Immunoglobulin Nursing Society Infusion Nurses Certification Corporation Institute of Internal Auditors International Association of Electrical Inspectors interNational Association of Lighting Management Companies International Board of Lactation Consultant Examiners International Nurses Society on Addictions Investment Management Consultants Association Lambda Beta Society

NATCO: The Organization for Transplant Professionals National Association for Healthcare Recruitment National Association of EMS Physicians National Association of Graduate Admissions Professionals National Association of Health Unit Coordinators National Asthma Educator Certification Board National Board for Certification of Hospice & Palliative Nurses National Board for Certified Counselors National Board for Respiratory Care National Board of Boiler and Pressure Vessel Inspectors National Board of Surgical Technology and Surgical Assisting National Cancer Registrars Association National Certification Board for Diabetes Educators National Certification Corporation for the Obstetric, Gynecologic and Neonatal Nursing Specialties National Committee for Quality Assurance National Council on Qualifications for the Lighting Professions National League for Nursing

Linux Foundation

National Marrow Donor Program

Missouri Real Estate Appraisers Commission

National Strength and Conditioning Association

Missouri Real Estate Commission

Nebraska Real Estate Appraiser Board Nebraska Real Estate Commission New Hampshire Real Estate Commission New York State Board of Real Estate Appraisal North American Electric Reliability Corporation North American Menopause Society North Carolina Real Estate Commission North Dakota Real Estate Appraisal Qualifications and Ethics Board North Dakota Real Estate Commission OASIS Answers Office of Indiana State Chemist Oncology Nursing Certification Corporation Orthopaedic Nurses Certification Board Pediatric Endocrinology Nursing Society PJM Interconnection Society for Healthcare Strategy and Market Development South Dakota Real Estate Appraiser Board South Dakota Real Estate Commission Special Operations Medical Association The Alliance Transportation Lawyers Association Virginia Board for Waste Management Facility Operators

Washington Real Estate Commission Wyoming Certified Real Estate Appraiser Board Wyoming Real Estate Commission XICON Solutions

OU R CO M M U N ITY Our staff show a determined dedication to moving professions for-

ward by supporting the initiatives and goals of our clients. This determination is mirrored in their commitment to offer a helping hand to those who need it. AMP also realizes that successful businesses thrive in healthy communities, so we are committed to serving and growing our local community.

AMP and its staff supported several philanthropic events and fundraisers in 2013. Thousands of dollars were donated for charities like Braden’s Hope for Childhood Cancer, Pulmonary Fibrosis Foundation, Olathe Mayor’s Christmas Tree Fund, Salvation Army, American Heart Association, and Johnson County Community College. Throughout the year, staff collected food items for our local Harvesters Food Bank and clothing and personal care items for the Care of Poor People organization. Our Green Transportation program also rewarded staff who took efforts to make our planet a better place to live by walking or bicycling to work, carpooling, utilizing public transportation, or driving an EPA SmartWay designated vehicle.

It is undeniable that a company is only as good as the people that make it run. And we have great people! Our employees are passionate about what they do, and it is with pleasure that AMP rewards these efforts with opportunities that support the social and work/life balance needs of our staff.

From fitness goals to culinary delights, 2013 offered a full gamut of activities. Staff were able to let loose and socialize with an afternoon gathering at the ice cream truck and turned up the heat with a Cinco de Mayo salsa contest.

They got moving with new pedometers and fitness challenges and committed to a safe workplace with CPR/First Aid training. Our families gathered for a county-fair style company picnic complete with food trucks, games, photo booth, face painters and a magician. And in true AMP fashion, when the rain came, everyone pitched in to bring the fun indoors.

Our focus on quality work and good citizenship, with just the right amount of fun sprinkled in, once again made 2013 a success.

2013 Board of Directors Gary A. Smith President Olathe, KS James H. Hayes, MHA Chairman of the Board San Antonio, TX Paul L. Goldiner, MD Vice Chairman Larchmont, NY Gregg L. Ruppel, MEd, RRT, RPFT, FAARC Secretary St. Louis, MO Harry E. Jordan, CPA Treasurer Leawood, KS

Department Managers Cathy Berra, MBA Director, Management Services Nisha Bhagchandani, MBA Director, Software Engineering Bridget Coiner Manager, Candidate Support Center Wade Delk Director, Government Affairs Andrew J. Falcone, PhD Director, Psychometrics

Kerry E. George, MEd, RRT, FAARC Ankeny, lA

Karen S. Flint Director, Internal Development & Systems Integration

Theodore Oslick, MD, FCCP, FAARC Glenside, PA

Larry D. Flint Director, Operations

Robert D. Regnier Overland Park, KS

Donna K. Howard, FMP Manager, Facilities

Barbara G. Wilson, MEd, RRT, RRT-NPS Chapel Hill, NC

Catherine B. Johnson, PhD Director, Test Development & Scoring

William W. Burgin, Jr., MD, FCCP Director Emeritus Corpus Christi, TX

Cuong D. Luu Director, Network Infrastructure

Management Team

Alicia G. Nentwig, MS Manager, Operations/Assessment Center Support

Gary A. Smith President & Chief Executive Officer

Jennifer Reed Manager, Marketing

Lori M. Tinkler, MBA Executive Vice President & Chief Operating Officer

Melanie C. Thomas Manager, Examination Services

Scott M. Hermansen, CPA Chief Financial Officer & Senior Vice President, Finance

Regional Offices

Lawrence J. Fabrey, PhD Senior Vice President, Psychometrics Deidre Gish-Panjada, MBA Senior Vice President, Management Services Patrick Gallagher, MBA Vice President, Sales & Marketing

Atlanta, GA (Lilburn and Marietta) Georgetown, SC Jefferson City, MO Macon, GA Savannah, GA Springfield, IL Springfield, MO St. Louis, MO Washington, DC

Executive Office 18000 W. 105th Street Olathe, Kansas 66061.7543 913.895.4600

913.895.4650 FAX

info@goAMP.com www.goAMP.com

EALTHCARE  NURSING  FINANCIAL  ENVIRONMENTAL PROTECTIO

CONSTRUCTION  REAL ESTATE  TRADES  VETERINARY  HIGHE

 EDUCATION  FITNESS  PROFESSIONAL SERVICES  HEALTH

THCARE  NURSING  FINANCIAL  ENVIRONMENTAL PROTECTION

CONSTRUCTION  REAL ESTATE  TRADES  VETERINARY  HIGH

R EDUCATON  PROFESSIONAL SERVICES  FITNESS  HEALTHCARE

NURSING  FINANCIAL  ENVIRONMENTAL PROTECTION  CONSTRUC

ON  REAL ESTATE  TRADES  VETERINARY  HIGHER EDUCATION

PROFESSIONAL SERVICES  FITNESS  HEALTHCARE  NURSING 

CIAL  ENVIRONMENTAL  CONSTRUCTION  REAL ESTATE  TRADE

 VETERINARY  HIGHER EDUCATION  PROFESSIONAL SERVICES 

ESS  HEALTHCARE  NURSING  FINANCIAL  ENVIRONMENTAL PR

CTION  CONSTRUCTION  REAL ESTATE  TRADES  VETERINARY

GHER EDUCATION  PROFESSIONAL SERVICES  FITNESS  HEALTH

ARE  NURSING  FINANCIAL  ENVIRO NMENTAL PROTECTION  RE

EAL ESTATE  TR ADES  w w w> g oA M P. co m  VETERINARY  HIGHER

PROFESSIONAL SERVICES  FITNESS  HEALTHCARE  NURSING 

FINANCIAL  ENVIRONMENTAL PROTECTION  CONSTRUCTION  RE

STATE  TRADES  VETERINARY  HIGHER EDUCATION  PROFES-

ONAL SERVICES  FITNESS  ENVIRONMENTAL PROTECTION  REA

STATE  VETERINARY  HIGHER EDUCATION  PROFESSIONAL SER-

CES  FITNESS  HEALTHCARE  NURSING  FINANCIAL  ENVIRON

ENTAL  CONSTRUCTION  REAL ESTATE  TRADES  VETERINARY

 HIGHER EDUCATION  PROFESSIONAL SERVICES  FITNESS 

HEALTHCARE  NURSING  FINANCIAL  ENVIRONMENTAL PRO

CONSTRUCTION  REAL ESTATE  TRADES  VETERINARY 

HIGHER EDUCATION  PROFESSIONAL SERVICES  FITNESS  HEALT

ARE  NURSING  FINANCIAL  ENVIRONMENTAL PROTECTION  CON

TRUCTION  REAL ESTATE  TRADES  VETERINARY  HIGHER EDUC