St. Lucia Business Focus 103

Issue No. 103 Jul/Aug 2019

STEVE JAMESON

JAMECOB’S QUALITY CONSTRUCTION LTD

Goddard Catering Group

After successfully operating as the official Caterer for Cricket World Cup 2007, Goddard Catering Group saw the need to raise the bar on catering services throughout the region. This led to the birth of GCG Events in October of 2008. GCG Events is an affiliated company of Goddard Catering Group and a member of the Goddard Enterprises Group of Companies.

FOR ALL YOUR CATERING NEEDS!

Our vision is to become the premier catering company in the region by providing culinary experiences that consistently meet and exceed customer expectations. To achieve this GCG Events has invested in a state of the art facility, an internationally trained team of event experts, and ingredients that meet our exacting standards.

From conception to completion, our experienced team will help you turn your dream event into a reality.

GCG Events is committed to making each and every event, “Simply Outstanding” At GCG Events we are dedicated to making you the perfect host. We strive to make every catered event distinguished, blissful and stress-free. Our high standards, supreme service and exceptional quality will make your event a flawless, unforgettable experience.

GCG Events is delighted to assist brides, grooms and their families with the menu planning for that significant day of their dreams. From grand and lavish to intimate and informal, we can make your special day something you and your guests will always remember.

Your employees and guests will surely appreciate your catering choice whilst consuming each delightful bite of their lunch, canapé or breakfast. Choose one of our menus or allow our chef to create a personalized menu for you that matches your vision and theme. Our team will make sure everything runs smoothly to ensure you and your guests have an unforgettable time.

• WEDDINGS • CONFERENCES • BANQUETS • OFFICE PARTIES • SOCIAL GATHERINGS • COCKTAIL PARTIES • OTHER EVENTS

Hewanorra Int’l Airport | P.O. Box 363 Vieux Fort, St. Lucia, W.I. +1.758.459.6400 Ext: 6431 | +1.758.728.9400

uvf.gcg-events@gcggroup.com www.gcg-events.com

STAYCATION, ESCAPE AND REST EASY at Marigot Bay Resort and Marina

Immerse yourself in luxury with an affordable Staycation Experience designed with Saint Lucian families in mind. The resort features two Infinity pools, a swim-up bar, Marigot Bay Spa Village, restaurants, bars and a variety of beautifully designed Guest Suites.

Marigot Bay Resort, Spa & Marina

Staycation Experience Includes: • FULL AMERICAN BREAKFAST FOR TWO • In-Room Refreshment Center • 24-hour access to the Fitness Center • Complimentary Resort Activities • Complimentary boat shuttle service to La Bas Beach • Marigot Bay Amenity Program • Access to the Marigot Bay Personal Assistants • Nightly Turndown Service • Wireless Internet Access

Price: $199 USD Per Night Includes a Resort View Junior Suite based on single or double occupancy. Rate is subject to 10% tax and 10% service charge. At check-in the Staycation rates require Saint Lucian ID. Check-in time 3:00pm and Check-out time 12 noon. Limited time offer.

Contact: +1 758.458.5300 ~ reservations@marigotbayresort.com

www.MarigotBayResort.com

No. 103

BF JUL/AUG 2019

CONTENTS FEATURE Jamecob's Quality Construction

46 Growing Up in Rural St Lucia 48 Construction as A Career Option 49 Learning on the Job - From the Ground Up 50 The Dream of Becoming A Business Owner 51 Capitalizing on Priceless Opportunities 52 The Challenges of Being of a Young Entrepreneur 53 Advantages of Linkages with Key Stakeholders 54 The Benefits of A Professional Technical Team 60 Our Team Behind the Scenes 62 Profiles of Long Serving Staff 64 Our Female Professionals - Breaking the Glass Ceilings 66 Looking to the Future - The Next Generation Becomes Involved 70 Testimonials 74 I nside Out - Living the good life Inside & Out

4 Editor’s Note 6 Business Briefs 8 Leadership Qualities: Perspective of Your Employees Leaders' Corner 10 Are You Hiring for “Culture Fit”?

12 Lewis Industries Ltd - The Building Doctors Economy & Trade 14 Caribbean Governments Role in Stimulating Social Entrepreneurship 16 AIASL - 2018 Awards Ceremony 20 The 2nd Annual Alternative and Innovative Investment and Financing Options Symposium 22 Alternative Security Services - Proudly Celebrating 10 Years 24 Saint Lucia Launches UNDP MAPS Mission 25 CDB calls for embracing the opportunities in agriculture to reduce poverty 26 Chamber of Commerce Discusses Business with Southern Members

26 Women Drivers on The Road 27 Regional Rum Producers to Include Warnings on Labels 28 Caribbean Awning Ltd - The Importance of Shutters Business Tech 30 New Business Model Inevitable for Caribbean Utilities 31 Decarbonization, Vehicle Electrification and Energy Access 32 The Future of Business & Crypto – Part 1 33 Blockchain Technology Being Explored as Tool to Drive Agricultural Trade in The Caribbean 34 New Saint Lucian Startup Provides Mobile Payment Solution – Squeeze Cash 35 Eastern Caribbean Supreme Court to Roll Out Next Phase of E-Litigation Portal for St. Lucia High Court 36 RECS - Building Experience, Expertise and Reliability 38 Island Insurances - Celebrating 1 Year of Providing You with Stellar Coverage Money Matters 40 The Commercial Division of High Court Records Another Successful Year 41 OPIC Acting President and CEO Bohigian Leads Delegation to St. Lucia 41 NIC to Launch Low-Cost Housing Project 42 Harris Paints - Solutions Focus Environmental Focus 76 New Action Plan on Caribbean Health and Climate Change 77 SLDB Concludes Green Climate Fund Caribbean Private Sector Engagement Workshop Tourism Focus 78 Destination Experience is the Key to a Traveller's Pleasure 80 New Golf Course to Open in Saint Lucia 81 SLTA Launches New Social Media Campaign #MySaintLucia 81 Saint Lucia Tourism Authority Appoints New Chief Executive Officer

82 Saint Lucia’s National Culinary Team Brings Home the Gold, Silver and Bronze!

83 Bay Gardens Resorts Deliver Through ‘Dine Around’ Partnership 83 Anse Chastanet Resort Debuts Total Vegan Dining In The Know 84 The Value of a Skilled Project Manager 86 Is Your Safe, Safe?

87 Court Provides Alternative Dispute Resolution Option 88 Smoke – The Silent Destroyer 89 Another Five Inducted Into The Insurance Council’s Hall Of Fame Youth In Focus 90 DevCa 2019 Hackathon: Openshores Wins 92 The Caribbean's Only Youth-Owned Mushroom Farm Provides A Model for Business Success in Agriculture 94 Chamber Plays Lead Role in Independence 20 Meets 20 Mentorship Program 95 The Job Fair Expo – Back On For A Third Year!

96 Saint Lucian Wins TEECA Caribbean Entrepreneurship Challenge 97 Soufriere Comprehensive Secondary School Retains SLHTA Chefs in Schools Cook Off Championship Title 2019 97 Education Quality Improvement Project comes on stream Health Focus 98 Sexual Violence, Rape and Post Exposure Prophylaxis (PEP) 100 Wonder Drug? Separating CBD Oil Fact from Fiction 102 Saint Lucia Puts on Purple for Lupus Awareness 103 Ministry of Health Ramps Up Efforts to Stop Tobacco Use 104 New Coordinated Approach to Local Vaccination Programmes 105 Senior Public Service Employees Get Emotional Health Training 106 Events 107 Major Moves 110 New Company Registrations 112 Advertiser's Index BusinessFocus

Jul / Aug

|

3

Constructing a Successful Career and a Proud Legacy!

At this time of writing, thousands of our school children have just received good and bad news with their Common Entrance Results. In a few weeks, thousands more will experience the same with their CXC Results.

In both cases, these results reflect the realities of life where doors to opportunities are opened for some and dreams are shattered for others. This however, is not the end of the world and we need to have a positive attitude, change course, reshape our dreams and make the best of life’s opportunities.

BUSINESSFOCUS The Saint Lucia Business Focus magazine is published every two months by Advertising & Marketing Services Limited (AMS) Ltd., Saint Lucia.

Managing Director: Mr. Lokesh Singh – lokesh@amscaribbean.com Project Manager: Ms. Ashwini Singh – ashwini@amscaribbean.com Editor’s Note

Advertising Sales: Ms. Cavell Robertson – cavell@amscaribbean.com Graphic Designer: Ms. Darleen Smith Webmaster: Advertising & Marketing Services (AMS) Ltd. Photography: Ashley Anzie | Ashwini Singh | Jamecob’s Quality Construction Ltd. | Sandals Resorts International | The St. Lucia Chamber of Commerce | Saint Lucia Open Data | AdVizze Consulting Inc.

the work force at an early age. This should not deter you from charting a course for growth and success.

Contributors: Lokesh Singh | Ashwini Singh | Jamecob’s Quality Construction Ltd. | Surren Maharaj | Olivier Bottois Nirmala Maharaj | The St. Lucia Chamber of Commerce | Anne Marie Herman | Andrew Ismond | Joseph E. Doway | Terry Finisterre | Perle M. Alcindor | Brian Ramsey| Rohan John Baptiste Saint Lucia Open Data | AdVizze Consulting Inc. Dr. Minerva King | Frank Sterrett

In this Issue, Our Special Feature is dedicated to one such person, who is an example of what is possible despite coming from a rural community, a large family and a humble background. He had a vision, believed all things were possible and grabbed the opportunities along the way to develop his skills and grow a business.

Editorial, Advertising, Design & Production: Advertising & Marketing Services (AMS) Ltd. P.O. Box 2003, Castries, Saint Lucia Tel: (758) 453-1149; Fax: (758) 453-1290 email: info@businessfocusstlucia.com www.businessfocusstlucia.com

In our history and up to today, many of us would not have had the benefit of a good academic background and have had to resort to getting into

Lokesh Singh Editor / Managing Director

Today, Steve Jameson, through application, determination and a drive to be the best in his chosen field, despite the many challenges along the way, has evolved from a construction worker and small business operator, to being the proud owner of Jamecob’s Quality Construction Ltd. – one of the largest indigenous construction companies on the island. His footprint of major construction projects is stamped across the island’s landscape.

Steve has also had the vision to ensure his succession planning and legacy with his children being professionally trained in various aspects of the construction industry and ultimately being employed in the family business.

We salute Steve Jameson, a humble man of not many words, on his achievements and his evolution from the ground up to becoming one of St Lucia’s Master Builders. We hope that his story will be an inspiration to many young people in helping them to chart their course and realise their full potential.

We trust that you will enjoy reading this edition with the many articles from our contributors and others to keep you abreast of happenings in the world of business.

Look us up online at www.businessfocusstlucia.com and share the Magazine with your business associates, friends and family.

BusinessFocus Jul / Aug

|

4

Business Focus welcomes contributions from professionals or writers in specialized fields or areas of interest.

Reproduction of any material contained herein without written approval, constitutes a violation of copyright. Business Focus reserves the right to determine the content of the publication.

On The Cover: Mr. Steve Jameson Jamecob’s Quality Construction Ltd. Backdrop – Sandals Bluff Issue No. 103 Jul/Aug 2019

STEVE JAMESON

JAMECOB’S QUALITY CONSTRUCTION LTD.

We offer: Unlimited Mileage Special Weekly Rates Off Season Specials

GFL Charles Airport 758-458-2031 Airport (Vieux Fort) 758-454-7898 Soufriere 758-459-7729

J.Q. Rodney Bay Mall 758-458-0824 Fax 758-459-5309 Cool Breeze Car / Jeep Rentals Soufriere Waterfront 758-459-7220

www.coolbreezecarrental.com Email: coolbreeze@candw.lc

We offer fuel service for boats and yachts.

We Provide the following services in addition to the refueling of vehicles: • Cooking gas Sol & TexGas

• Telephone top up Lime & Digicel

Location: Fond Cacao, Soufriere Telephone : 459 -7831/459-7729

• Convenient Store • Lottery Tickets • Vehicle accessories

Car Batteries, Air Freshners Oil & BusinessFocus Lubricants Jul / Aug

|

5

BUSINESS BRIEFS I.AM. Jet Centre Set to Improve Saint Lucia’s Aviation Experience

Invest Saint Lucia, the island’s investment promotion agency, is pleased to announce yet another of its efforts coming to fruition.

Thanks to their competent and diligent hard work, Saint Lucia’s Tourism Industry is on the receiving end of yet another remarkable investment opportunity, that of the I.AM. Jet Centre.

Under the terms of the agreement, I.AM. Jet Centre will be a state-of-the-art, fixedbased operation that will provide a premium aviation experience for business, diplomatic and private high-end clients via a world-class terminal compound intended to deliver a concierge guest service package, an efficient customs and immigration station situated immediately after the point of entry, a business centre inclusive of highspeed Wi-Fi access, shower facilities, and a jet fuel supply station.

The proposed project is intended to coincide with the redevelopment of the Hewanorra International Airport (HIA) and the terminal, which forms part of the 30-year business model promises to generate considerable revenue and ROI for the island.

New Saint Lucia – Martinique Ferry Service Launched

A new maritime link within the Capo Rosso ferry services will soon be available from Martinique to Saint Lucia and back. The “Capo Rosso” was officially launched on Thursday 4th July 2019.

Business Briefs BUSINESS BRIEFS

increase on public holidays and during school vacation.

The new vessel, which is an addition to the existing “Capo Rosso 1” has a capacity of ninety-five (95) passengers, with three crew members and the journey across will take approximately one hour 30 minutes.

At present, only French nationals and Saint Lucian nationals holding resident cards will be able to use this service. The authorities are currently discussing the possibility of transporting holders of Saint Lucian passports. Once an agreement has been reached, customs and immigration facilities will be made available at the Marin port in Martinique to facilitate those persons, as well as an office at Rodney Bay for the sale of tickets.

ECFH, Bank of Saint Lucia Record EC$44.9M After-Tax Profit

East Caribbean Financial Holding Company Ltd (ECFH) and its sole subsidiary Bank of Saint Lucia Ltd, the island’s largest indigenous bank, has once again delivered a strong performance for another consecutive year. For the financial year ended December 2018, the Bank recorded net profit after tax of EC$44.9 million compared to their 2017 year-end figure of EC $36.9 million.

Managing Director, Dr. Bernard La Corbiniere, credits the Bank’s successful financial performance to the confidence and trust vested in the institution by its valued customers. La Corbiniere lauded the hard work of the management and staff of the institution, the guidance of the Board of Directors and invaluable contributions of its shareholders.

ECFH held its Annual General Meeting on Thursday, May 16, 2019 at the Financial Administrative Complex at Pointe The vessel will provide service out of Marin Seraphine. Management, along with the (Martinique) to the Rodney Bay Marina, 5 Board of Directors, promised to continue days weekly (Monday, Wednesday, Friday, working in the interest of shareholders, Saturday and Sunday) with a departure customers and the general public to out of Martinique at 7:00 a.m. and out of ensure that the institution’s performance Saint Lucia at 4:00 p.m. The Service will continues to surpass expectations.

BusinessFocus Jul / Aug

|

6

Businesses Cautioned Against Placing Protruding Signs

Businesses within Castries are being advised against placing signs on sidewalks, creating a hazard for pedestrians, especially those with disabilities. While these signs are placed daily by business houses to attract customers, the office has received numerous complaints regarding the placement of business signs on the sidewalks in the public right of way.

The Criminal Code, Chapter 3.01 of the revised Laws of Saint Lucia 2013 states: “A person who places, hangs up, or exposes for sale in any city or town any goods, wares, merchandise, matter or thing whatsoever, so that the same project or projects into or over any footway, or beyond the line of any house, shop, or building at which the same is or are so exposed so as to obstruct or inconvenience the passage of any person over or along any footway is liable on summary conviction to a fine of $1,000.”

Castries Mayor Peterson Francis said that the signs are not simply an aesthetic concern, but can also create problems for people with disabilities who must navigate around them: “We continue to see signs placed to the center of the sidewalks hindering pedestrians. I have seen persons with disabilities and wheelchairs having difficulty trying to maneuver on the sidewalks. It is of the utmost importance that all pedestrians have full and unobstructed use of the sidewalk.”

Styrofoam and Plastics (Prohibition) Act Passed

by Parliament

BUSINESS BRIEFS In keeping with the government’s individuals can create their gift registry promise to continue plans to reduce the choosing their “favourites” from the wide dependence of single-use plastic on the selection of available items. island, Parliament passed the Styrofoam The gift registry is then uploaded to www. and Plastics (Prohibition) Act on June 11, myexcellentstores.com and the full gift 2019. This is an important instrument list emailed to the registered individual that will assist in the enforcement of a so it can easily be shared. Lastly, family reduction in single-use plastic and promote and friends now have the opportunity environmental sustainability. to share in the celebration by seamlessly The Act will take effect on August 1, purchasing from the gift wish list.

2019, with a ban on the importation of Registered individuals have the All Styrofoam® and selected single-use opportunity to purchase any remaining plastic food service containers. Therefore, or unpurchased registry items from the any Styrofoam® and selected plastic food wish list at a 10% discount within oneservice containers arriving in Saint Lucia month of the event. At the close of the after July 31, 2019, will not be released registry, event planners will receive 5% by the Department of Customs and Excise. of all purchases made; loaded onto an The act provides further details on the Excellent Stores Gift Card. Additionally, items that will be restricted as of August Excellent Stores Gift Registry offers 1, 2019 and August 1, 2020, with a twelve easy exchanges, returns and a standard -month phase-out period for phase 1 and warranty on all applicable products.

2 respectively. The Styrofoam and Plastics (Prohibition) Act will soon be in the gazette and available for public perusal.

All importers are encouraged to declare their stock of Styrofoam and single-use plastics to the Department of Sustainable Development, as of August 1, 2019.

For more information please call the Department of Sustainable Development at 468 5833.

UWI Landed Campus Comes to Antigua and The OECS

Come September, the Organization of Eastern Caribbean States (OECS) will be home to its first landed campus of the University of the West Indies (UWI).

The Sir Arthur Lewis Community College (SALCC) continues to make strides to provide students with quality education through partnerships with reputable universities in the region and globally.

Setting up a Gift Registry is a simple fourstep process and is absolutely free. It begins with a visit to Excellent Stores. With assistance from a Gift Registry Associate,

The SALCC continues to seek pathways that will enhance the learning experience, not only of current students, but of alumni and by extension, the nation.

SALCC Partners with Johnson and Wales University

Excellent Stores Launches Gift Registry Service

Excellent Stores St. Lucia officially launched its Gift Registry Service allowing individuals to create and share the perfect gift list for all of life’s special moments – from weddings and house warmings to baby showers and christenings to birthdays, graduation, anniversaries and retirement.

The current life of the Memorandum of Understanding is three years. The College recently signed an MOU with Niagara University focused on the training of teachers.

The College recently signed a Memorandum of Understanding with Johnson and Wales University, an institution with which the College has had a longstanding relationship. Both parties aspire to create a new kind of relationship which will be global, strategic, and transformational and which will enhance the learning experience of their respective student communities.

The new Memorandum of Understanding will: develop pathways to provide students from both institutions the option of doing semesters abroad (at each other’s institutions); develop academic collaboration for students and faculty exchange programs; explore opportunities for joint research programmes; and develop academic pathways for the SALCC students to pursue undergraduate and postgraduate programmes at Johnson and Wales University.

Antigua and Barbuda will be home to the 4th landed UWI Campus. The announcement was made by the UWI’s Vice Chancellor, Professor Sir Hilary Beckles during a press conference: “I am honoured to report that Chancellor Robert Bermudez and the council of the University of the West Indies have formally approved the establishment of a UWI Campus in Antigua and Barbuda within the wider context of the country’s membership of the Organization of Eastern Caribbean States.” Professor Beckles says. Antigua and Barbuda’s Five Island Campus is set to open its doors in September 2019. Some 800 students will be welcomed to the institution.

“Like its sister campuses at Mona, St. Augustine, Cave Hill and the Open Campus, the Five Islands Campus will begin in a modest fashion and will no doubt rise to magnificent heights in the years to come,” Continues Professor Beckles. According to the UWI Vice-Chancellor, it is left to all within the region to be meaningful contributors to the growth of an important Caribbean Institution.

BusinessFocus

Jul / Aug

|

7

LEADERSHIP QUALITIES: PERSPECTIVE OF YOUR EMPLOYEES

Leadership Qualities: Perspective Of Your Employees

By Surren Maharaj

“Leadership is about being of service to others, not being deserve, in so doing you create an environment where served by others. Be a mentor, not a boss.” — Unknown people feel valued for their opinions, thoughts, and ideas.

We all have our own views of what constitutes a great A leader who points out the successes of their staff stands leader. Some of us see them as forceful and strong, others to reap the gains of respect and admiration from their may see them as sensitive and compassionate while others employees. Sharing the wealth of good news (as well as may view them as direct and powerful. But, what are the bad) is always a good idea if you want to be a great leader. characteristics of a true leader? What are our employees By recognizing their teams’ achievements, great leaders looking for in their leader? encourage both competition and collaboration among team members because they strive to improve their own In June 2018, a workplace consultancy called The Predictive performance and rise to the good examples provided.

Index did a survey of more than 5,000 people to find out When you call out the achievements of the team, you what makes a great boss. The conclusion of this survey is that raise the collective up, and your business will flourish. employees look for the same traits in their leader as they see Simply put “Praise in public, correct in private.” in themselves. Characteristics like self-awareness, humility, passion, and patience are all values employees look for in 3. Employees Want You to Follow Through great leaders and traits they look to emulate themselves.

Following through on your commitments you make as a How can current leaders or future leaders cultivate these leader is ranked very high by your employees. By making traits our employees are looking for in their leader? The and keeping promises, you demonstrate that you are a following are a few concepts you can consider: reliable and trustworthy leader. You set an example for the team as well.

1. Employees Want Honesty Honesty is the gateway for trust, respect, and inspiration.

Doing the right thing simply because it is the right thing will earn you respect from your employees, and it sets a Surren Maharaj (MBA; BA; PCC) is fantastic example for them to follow. the Principal Consultant and Chief Coach for Boundless Coaching Our employees are very capable of sniffing out untruths Consulting and the President of and fluff. If you lie to, coddle or tell half-truths to your the Life Coaching Association workforce, you are likely to do irreparable damage to of Trinidad and Tobago. As your reputation as a leader and your company's brand as Professional Certified Coach (PCC), a whole. he is part of an international How do you cultivate honesty? Tell the truth even when community of coaches and is it’s not very pretty. Admitting when you are wrong constantly called upon by local isn’t a sign of weakness but a sign of strength, we are and regional clients. He has designed and delivered coaching all human, and we all make mistakes. Opening-up about courses. He is an active Mentor your vulnerabilities makes you relatable and shows that with YBTT and one of the Shell you can be honest even when things are difficult.

LiveWire Trainers. His career history includes over 20 years 2. Employees Want to Feel Valued of expertise in Leadership and Management in the financial, Giving credit where credit is due is one of the key things logistics and retail sectors of Canada. He has a Bachelor of Arts that great leaders do. Not every great idea comes from degree from York University, Canada and a Master in Business the executive offices. Success in business takes a collective Administration from Wales Bridge, UK. He can be contacted at effort. Ensure your employees get all the praises they +1 868 689 4034 / surren.maharaj@gmail.com.

BusinessFocus Jul / Aug

|

8

When you fail to follow through on a commitment it can be just as damaging as telling a blatant lie. Demonstrating that you only give lip service to something, may cause you to lose your reputation that would have taken years to build. In some instances, you may never be able to regain the trust of your employees. By following through on your commitments, you foster an environment of respect and value that trickles throughout an organization.

4. Employees Want a Leader's Respect A study by the Harvard Business Review found that respect is what employees most want from a leader. Having a leader's respect delivers the best outcomes across the topics introduced in this article. Health and well-being, trust and safety, enjoyment and satisfaction, focus and prioritization, and meaning and significance. The biggest takeaway is that employees who feel respected by their bosses end up being 55 percent more engaged at work.

So how do you develop respect as a leader? First, you need to become self-aware. Know where your shortcomings and blind spots are. Once you are aware of these, work to continually improve them using feedback from trusted advisors, mentors, and co-workers to adjust your behaviour.

Finally, to ensure that your employees feel respected, it's crucial to continually take time to reflect on your own behaviour and learn from any mistakes you may make.

Each human interaction is an opportunity for learning and improving, and if you approach your work life with curiosity and interest, your employees are sure to feel respected. n

Grant Thornton

GK Insurance

 Home Owners’ Insurance  Contractors’ All Risk Insurance

1 Bridge Street P.O. Box 1860 | Castries, St. Lucia Tel: (758) 451 3244 www.ecglobalinsurance.com

· Fax: (758) 458 1222 facebook.com/ecglobalinsuranceslu

BusinessFocus

Jul / Aug

|

9

Are You Hiring Volume 15 for “Culture Fit”?

LEADERS'

CORNER

Are You Hiring for “Culture Fit”?

By Olivier Bottois

Having worked in the hospitality industry in seven countries, I’ve had the opportunity to hire talent at all levels in different cultural environments and still do; and I keep learning. Labor being the highest cost to most organizations, staff turnover continues to have a direct impact on the bottom line. Employee retention remains critical to any organization’s success and profitability.

Hiring managers often rely on first impression, presentation, age, personality, experience, skill set and references. Some companies pay for psychometric tests such as “Talent Plus”.

So why is it that the new hire checks all the boxes and then something goes wrong? While hiring who we usually identify as the right person for the job with glowing references from past organizations, he/she doesn’t end up being the best “culture fit” for the new employer.

The interview process should prioritize culture fit. Interviews don’t need to be in a formal setting behind an office desk. To get to know candidates as people, take them to an informal setting, even for coffee. I find it a good practice to have candidates meet their potential teammates as part of the interview process to see how they identify working with them within the company culture. These are the people within the organization who will be collaborating with them daily, so you want their feedback, and to ensure there is a mutual positive feeling among team members.

The company culture is defined at the very top by Ownership and Boards of Directors. The Founder(s) set the tone in that regard and how they specifically want the company run. The smaller the organization, the more they may be “hands on” and involved in decisions on a daily basis. In larger companies the senior managers may see ownership a few times a year and conduct their daily business, reporting performance on a monthly or quarterly basis. What type of environment is BusinessFocus Jul / Aug

|

10

your senior manager candidate most comfortable with and fit in to? The new hire’s beliefs and behaviors must be in alignment with their employer's core values and company culture. Often, in addition, the company culture is tied to the local culture as an employee’s approach to business may differ based on their geographical location. Is the location a good fit for the candidate?

Company culture is the personality of your company. It is important to employees because they are more likely to enjoy their time in the workplace where they fit in. A good cultural fit is when employees enjoy work and their needs and values are consistent with those in the workplace. Company culture includes company mission, goals, environment, ethics and values. If candidates are looking for a company where people and product, high quality standards, and investment are a priority, company culture will be a big component of their decision making when evaluating prospective employers.

In the hospitality industry one could be very successful at a 5 star branded hotel where the brand service culture is a fit for the applicant, however that same individual with his/her set of skills and education could fail at an independent 3 star hotel having a very different approach to success and goals.

Both candidate and employer should identify the culture fit at the very beginning of the hiring process in initial conversations.

Also, some people interview very well and easily get the job.

Past references give the candidate glowing reviews based on the employee success within their past company’s culture.

Looking at placing a candidate at a specific company I will interview the client and ask about their company culture. Past success may translate differently in a new culture.

As a word of caution and while “culture fit" is important, companies looking to build more diverse teams should consider what a candidate can bring to the table that will add to your culture and help move it in the right direction.

Before you bring someone new onto your family, increase the likelihood that person will be a long-lasting, valuable employee within your organization by being aligned with your cultural values. “Culture fit” is likely to remain one of the most important factors for employee retention and long-term success. Your culture is only as strong as the people you have within your organization. n Olivier Bottois is a third generation Hotelier with broad experience in France, Tophospitality Attributes England, Germany, Canada, USA and The of Exceptional Caribbean.

He is Four Seasons Hotels & ResortsEmployees alumni who led Leading Hotels of The World, Relais & Chateaux, Small Luxury Hotels and Preferred Hotels & Resorts properties as Hotel General Manager.

After the successful repositioning and expansion of Ladera Resort in Saint Lucia (2011-2016) as Vice President of Operations & Marketing, Bottois joined Marriott "Autograph Collection" in the US. He is presently engaged in projects with Lussoria & Associates Inc, providing leadership and talent search recruitment services to the hospitality industry.

Engage Olivier on LinkedIn: Olivier JP Bottois

Small business owners from across the island gathered at the Courts Marisule Complex to showcase their products and services at the first annual Microloans by Courts Ready Cash Small Business Expo on Thursday May 23rd. The Expo accommodated over forty entrepreneurs from varying industries proudly showcasing their jewelry, clothing and craft to patrons and media alike.

The inaugural St Lucia Small Business Expo conceived by Microloans by Courts Ready Cash cements the brand’s promise of helping to drive the economic turnaround in St Lucia by reducing youth unemployment and empowering women.

Microloans by Courts Ready provides not just financial and business development support to entrepreneurs in St. Lucia but also offers training, networking and support through coaching and mentoring. Our Corporate Social Responsibility Initiative, Broadening Horizons offers support through classroom style training with certified industry leaders. Our online learning and development platform Unicomer University strengthens our training capabilities and provides courses that can be adapted to our local training needs.

Mrs. Alexandra Duboulay, Chain Manager for Courts Ready Cash (OECS) stated that ‘the expo is geared at giving well needed exposure to small business from across the island.’ She went on to note that “our local entrepreneurs are so talented and it is amazing to see what they have created from everyday items. Our Microloans provides the well needed financial resources to help them go further and also the training needed to take them to the next level. Through our added focus on the female entrepreneur we encourage more females to use their talent to build their wealth at concessionary rates.”

The Expo was welcomed by the local entrepreneurs who indicated that that the two main challenges faced by their business is getting financial assistance and marketing their businesses. They stated that the expo not only provided an avenue for them to learn about financial assistance available to them but also provided a well needed opportunity to sell their product and gain new customers. Noticeably, the Microloans Expo enabled on the spot discussion with the Unicomer team and gave entrepreneurs the opportunity to pitch suitable items to the retail giant to be added to our repertoire.

The expo was funded by Microloans by Courts Ready Cash and was supported by The Small Enterprise Development Unit, Blue Waters, CPJ, Peter and Company Distribution and Food Center Limited.

BusinessFocus

Jul / Aug

|

11

Lewis Industries Ltd - The Building Doctors

LEWIS INDUSTRIES LIMITED Marisule Ind’l Estate, Rodney Bay, Gros Islet (758) 450-4060 | lewis@candw.lc

THE

YOUR BUILDING MAINTENANCE AND CLEANING EXPERTS BUILDING MAINTENANCE has not been on the agenda of many entities both private and public due to limited knowledge or the financial commitment required, and as a result there is an exponential increase in sick buildings, which become a health hazard for building occupants and can be a financial disaster for building owners. At Lewis Industries, we pride ourselves as the building doctor, where we provide solutions from the bathroom to the boardroom, providing services from sanitation, restoration and remediation.

As building maintenance professionals, we realize

that the general perception of building maintenance to most or the upkeep of a building is a lot more complicated than just a “broom and mop” approach and we are ready to champion the lead in ensuring that the general public understands what maintaining a building or structure entails.

Buildings are enclosed by an envelope and this envelope consists of external walls, doors and windows. To ensure your building does not suffer the “sick building syndrome”, one needs to pay attention to the general composition of the building in order to achieve

Janitorial cart with color coded wash cloths to avoid cross contamination

Before BusinessFocus Jul / Aug

After |

12

Wooden Floor

and execute a successful building maintenance schedule. The adverse weather patterns and conditions due to climate change is putting a strain on the pockets of tenants and owners alike. It is important to note that the topography in where a building is constructed, the materials used to construct the building, the design and position of doors, partitions and windows are factors that influence positive or negative air pressure in the building. In several instances, little consideration is given for the procurement of a professional cleaning service or trained cleaning

Before

After

Before

After

Porcelain Tiles

Concrete Stone Floor

technicians to advise on the frequency of routine or scheduled regular or deep cleaning services.

The construction industry has room for a lot more versatility with regard to the advancements in technology that influence the design and structure of a building, however, the building owner or tenant is responsible for implementing a building maintenance plan to combat the impact of climate change, which can determine whether the building stays healthy or suffer from the sick building syndrome.

Population growth directly affects demand and supply of buildings, whether domestic, industrial or commercial, and can also lead to economic benefits, but to what cost when the health of the occupants within the building is at risk. Greater emphasis needs to be placed on building maintenance, just as much as is placed on the design and décor.

There must be a building maintenance plan for buildings with high or full glass panes, or located in areas where they

are vulnerable to humidity, too much natural light, too little ventilation or too much direct heat from the sun. Let’s make a comparison with a sick building and a human being. E.g. one gets sick and visits the doctor, only to be diagnosed with an illness that either requires medication or surgery. Once in recovery, the person has the obligation to maintain a regimen to stay well. A sick building is no exception. Alternatively, if someone has routine checkups (either bi-annually and or annually) with a doctor and is given a clean bill of health, they still have an obligation to care for themselves through proper diet, exercise and work-life balance. A building should not be treated any differently.

All buildings require routine cleaning, and scheduled deep cleaning, which is where your cleaning doctor, Lewis Industries, can assist with our team of professions.

Kaivac's Multipurpose No-Touch Cleaning System Its multipurpose functions allow for deep cleaning of restrooms, kitchens, hallways, carpeted areas, stairwells, classrooms, gyms and fitness areas, medical facilities and general buildings.

MOLD & MILDEW Mold is one of the major causes of sick buildings. We now see an exponential increase in mold and mildew in buildings, some as a direct result of excessive moisture. Mold remediation is a special skill, its not just about cleaning the spores, some of which are still alive and can spread to other areas in your building. We must first realize there are internal air quality inspectors who maybe able to identify the type of mold, but not necessarily the root cause of the mold. The remediators are those who are best placed to determine how to remedy. Case in point, the lab technician identifies you have a tumour through the testing phase, but they are

not the ones who remove the tumour. The treatment of mold is beyond the scientific jargon; it’s the total elimination and routine cleaning maintenance services that determines the desired outcome, because if the mold is not remediated effectively, there is the risk that it can resurface and exponentially increase and spread to non-affected areas. Once the testing has been completed and the type of mold or allergens identified, that’s where Lewis Industries comes in to execute, as qualified mold remediators.

At Lewis Industries, we pride ourselves for over 30 years as being the premiere company in cleaning, building maintenance, floor restoration, mold and mildew

Before

After

Before

After

remediation, and the sale of green products for cleaning, sanitation and restoration services.

Find us on BusinessFocus

Jul / Aug

|

13

ECONOMY & TRADE

Caribbean Government’s Role in Stimulating Social Entrepreneurship

Caribbean Governments Role in Stimulating Social Entrepreneurship

Caribbean Governments' Role in Stimulating Social Entrepreneurship

by Nirmala Maharaj

In 2016, the Thomson Reuters Foundation together with the Deutsche Bank, UnLtd and the Global Social Entrepreneurship Network conducted the research on the best countries for social entrepreneurs.

The survey polled experts on social entrepreneurship (academics, social entrepreneurs, investors, policy makers and support network staff) from 45 of the world’s biggest economies as ranked by the World Bank to find out which countries are creating the best environment for social entrepreneurs. Iran was dropped from the list as this country was unable to guarantee the necessary sample of experts. In total, 880 experts were surveyed with 619 responses, which corresponds to a response rate of 70 percent. Of the respondents, 48 percent were women.

The questions included: 1. Conditions are favourable for social entrepreneurs to start and grow their businesses 2. Government policy supports social entrepreneurs 3. t is easy for social entrepreneurs to get grant funding 4. It is easy for social entrepreneurs to access investment (debt and / or equity) 5. Social entrepreneurs can access the non-financial support they need 6. It is easy for social entrepreneurs to sell to government 7. It is easy for social entrepreneurs to sell to business 8. It is easy for social entrepreneurs to sell to the public BusinessFocus Jul / Aug

|

14

9. It is easy for social entrepreneurs to attract staff with the required skills 10. The general public understands what social entrepreneurs do 11. Social entrepreneurs can make a living from their work in my country 12. Social entrepreneurship is gaining momentum 13. Women are well represented in leadership roles in social enterprises 14. Women leading social enterprises are paid the same as men The results revealed the best 10 places to be a social entrepreneur were: 1. United States 6. Chile 2. Canada 7. South Korea 3. United Kingdom 8. Hong Kong 4. Singapore 9. Malaysia 5. Israel 10. France One of the questions polled to the experts were, “Government policy supports social entrepreneurs.”

Social entrepreneurs such as Muhammed Yunus, Founder, Grameen Bank in Bangladesh (started in 1983) or Tulsi Ravilla, Executive Director of Aravind (started in 1976) in India started their social entrepreneurial journey by providing their social good to a village. For these social entrepreneurs, their vision was to provide universal access.

In Bangladesh by 2015, Grameen had 2,568 branches, with 21,751 staff serving 8.81 million borrowers in 81,392 villages.

On any working day Grameen collects an average of $1.5 million in weekly installments. Of the borrowers, 97% are women and over 97% of the loans are paid back, a recovery rate higher than any other banking system. Grameen's methods are applied in projects in 58 countries, including the US, Canada, France, The Netherlands and Norway.

passion of all the groups so that their innovations can become universal in education, public works, health, housing?

By 2013, the Aravind eye hospital was providing 2.5 million examinations and 300,000 surgeries annually. Aravind’s model is built on operational processes for volume driven by technology and tiered pricing where those who can afford to pay for its vision corrective services ensure the hospital’s financial sustainability and subsidize the 55% of the poor and extremely poor Indians who receive surgery for free.

Government can play a critical role in breaking down silos that hinder growth by being a catalyst for longerterm sustainable initiatives, by serving as a unifying force to policy that will promote the communication and coordination amongst the social entrepreneurs, investors, policy makers and other stakeholders.

With dividends providing universal health care or education or generating employment, governments should be embracing these novel practices brought to their country’s development. However, the research conducted by the Thomson Reuters Foundation together with the Deutsche Bank, UnLtd and the Global Social Entrepreneurship Network revealed that the growth of social entrepreneurship in the 44 countries polled were hindered by a lack of understanding of this emerging value adding social good sector. For instance, corporate legal forms do not recognize the dual-purpose business models and tax systems rarely distinguish between companies that benefit society and the environment and those that damage it. From my research thus far, social entrepreneurs in the Caribbean region face similar challenges.

If we are to advance as a country and as a region that embraces social entrepreneurship, it is vital that government recognizes and supports this type of entrepreneurship BUT with humility.

Annually natural disasters affect Caribbean countries.

This can be in the form of drought, flooding, hurricane, earthquake to name a few. In the aftermath, everyone comes together to provide solutions. Natural disaster calamities have shown individuals, organisations, non-governmental organisation, faith based organisation all have the will power to provide social dividends. This should not only be in a time of calamity. The spirit of doing good should not disappear as the sun shines again or the water declines or the breeze blows gentle again. As Schwab Foundation Social Entrepreneur Martin Burt said, “We all need to be a little bit humbler and work together, because right now everybody’s working in a completely uncoordinated way while the problems get bigger and bigger.”

Government directorates should be asking the question: How can I (meaning the government) harness the talent and

Herein lies a HUGE opportunity to forge new alliances between government and citizenry who have the ideas and will power to improve the quality of life but are constrained by the bureaucracy and the purse to innovate for large scale impact.

Government has the golden opportunity for social entrepreneurs to advise them on the opportunities to improve standard of living (not the other way around).

Therein lies the Humility. Government needs to take a moment to understand how social entrepreneurial models work and their needs. It means putting aside the protocol and not insisting on being on the stage to credit the “winning” or “blaming for the calamities.”

Government needs to ask of social entrepreneurs: 1. What kind of support do you need that you are not getting?

2. How can we help you access the capital providers and mentor networks you need to scale impact?

3. How can we help you create a social entrepreneurial network similar to Ashoka, Echoing Green or the World Economic Forum’s Global Shapers community?

While social entrepreneurs can do their part, there is need for one of the stakeholders – government – to step in and step up in the game of fostering an enabling environment for these novel social good practices. n Nirmala Maharaj is passionate about developing a strong, integrated relationship with academia, government, private and non-governmental organisations that will nurture, develop and grow social entrepreneurs in the Caribbean region. As a social entrepreneur guru, she is a writer in this subject area in her column of the Trinidad Guardian entitled – About Social Entrepreneurship. Her doctoral research is also in the area of social entrepreneurship.

She is the Director, Internationalisation and Institutional Relations at the Arthur Lok Jack Global School of Business (UWI-ALJGSB). Her research contact details are +1 868 689 6539 or you can e-mail her at socialprogressinst@gmail.com BusinessFocus

Jul / Aug

|

15

AIASL - 2018 Awards Ceremony

A I A SL

Association of Insurance Advisors of Saint Lucia

ASSOCIATION OF INSURANCE ADVISORS OF SAINT LUCIA

2018 Awards Ceremony

The Association of Insurance Advisors of Saint Lucia held their Gala Awards Ceremony at the Sandals Golf and Country Club on Saturday June 08, 2019. It was a night dedicated to celebrating the achievements and hard work of our industry advisors. AIASL took the opportunity to invite some distinguished guests in the likes of: Mrs. Alicia Wells-Birch-President of the Caribbean Association of Insurance and Financial Advisors (CARAIFA). Mr. John Calixte Leon –Director of Financial Service Regulatory Authority. Mr. Claudius Francis – President of the Insurance Council of St Lucia, and Mr. Sherlon Leon – Human Resource Manager, Sagicor Life who delivered an insightful speech.

r ing Manage Top Produc

Top Produc ing

Age

nt Joseph Ab raham

phraim Jennifer E

Persistency Awardees LR: Jahan Chastanet, Claire Charlery, Herob Morris, Natacha Clovis, Mindy Alexander, Pius Auguste, Candice Mohammed, Jennifer Ephraim, Kizzy Flood, Marcia Francois-Alexander, Iantha Serieux, (Not Pictured: Christa Eudovic, Sabina Charles-Kirton, Natalie Girard, Zena John, Joseph Abraham, Linda Poleon, Minerva Charles-David) BusinessFocus Jun Jul //Aug Jul

|| 16 16

Diamond Awardees

LR: Kizzy Flood, Joseph Abraham, Minerva Charles-David, Ange Victor

Silver Awa rdees

s e e d r a w A d Gol

Ephraim, e, Jennifer st u g u A s iu hn, P harlery, LR: Zena Jo der, Claire C n a x el,) le A y d Min aureen Lion M , c a a Is n d: Sea (Not Picture

LR: Natacha Clovis, Sam antha Josep Marcia Fran h, Jahan Ch cois-Alexan astanet, d e r, (Not Pictu Sabina Cha red: Christa rles-Kirton, Eudovic, Herob Morr is, Linda Po leon)

Bronze Awardees

rd Natalie Gira

Candice Mo hammed

Iantha Serieux (Not Pictured: Laureen Fenelon, Shena Francis) BusinessFocus

Jul //Aug Jun Jul

|| 17 17

Welcome Remark by A.I.A.S.L. President

Remarks by CARAIFA President

Mrs. Marcia Francois-Alexander

Mrs. Alicia Wells-Birch

On behalf of the executive of The Association of Insurance Advisors of St. Lucia, it is my distinct pleasure to welcome you to our 2nd Annual Awards Ceremony. We are here to celebrate the achievement and hard work of all of the agents in our industry for the year 2018.

Colleagues, we are in a time where everything is changing, it seems to be the only constant, but I am however encouraged by the quote from Andrew Carnegie which reads: “Teamwork is the ability to work together toward a common vision.

The ability to direct individual accomplishments toward organizational objectives; It is the fuel that allows common people to attain uncommon results.”

Also, Martin Luther King Jr. describes us most aptly when he says: “We may have all come on different ships, but we’re on the same boat now.” It is against that background that I would like to highlight the achievements of AIASL over the past sixteen months: • Regular Board and General Meetings •R egistration of the Association with the required institutions e.g.

(Insurance Council, FSRA, Social Transformation, CARAIFA, and bank account) • Commencement of Salesman Licensing Course and CARAIFA courses • Hosting of our 2nd Annual Awards Ceremony • I ncrease in membership; even receiving CARAIFA’s membership growth award this year • S ystem of providing our members with information on insurancerelated matters (e.g. Legislation etc.)

• Promotion of CARAIFA’s Congresses • Attending CARAIFA’s AGM Meetings • Presentation by Legal Officer to AIASL members • Meeting with Financial Service Regulatory Authority • Presentation by NIC officer • Presentation by FSRA Officer • Installation of membership communication officers etc.

I conclude with a few words taken directly from the CARAIFA Secretary General’s AGM Report: Fellow Advisors, the path to success has never been a smooth one. It is paved with disappointment and setbacks. There are many obstacles to overcome but we cannot allow the challenges to thwart our efforts. as we strive toward being better able to serve the people of St. Lucia, we must continue to recognize that unity is strength. We must therefore support each other and work as a team for the good of all.

Advisors, let us stop being spectators, looking out for opportunities to find weakness and glory in the failures of others. Rather, let us go to our field of work and demonstrate to our inexperienced and weaker team members how to enhance the quality of their performance.

Let each one of us be a strong link to this association and by so doing, this association will inevitably be indestructible.

Congratulations to all our awards recipients tonight! I do hope we all have a spectacular evening.

BusinessFocus Jun Jul //Aug Jul || 18 18

I bring you warm greetings from the executive of Caribbean Association of Insurance and Financial Advisors (CARAIFA). Thank you so much for inviting me to partake in the Association of Insurance and Financial Advisors St. Lucia (AIASL) awards ceremony.

It is indeed an honour to be here and I wish to extend congratulations to you as an association. You have managed to stand firm as you are moving swiftly into your second awards ceremony.

Your association has almost tripled in size cupping the CARAIFA Membership Growth awards 2019. It definitely proves that hard work does pay off and AIASL has the right recipe for success. To the awardees, receiving an ALASL award is a great honour and a mark of excellence in your career. It also demonstrates your outstanding contribution to the insurance landscape in your country. Although not directly speaking about the insurance industry, world renowned Brazilian football legend Pelé summed up what we do when he said, “Success is no accident. It is hard work, perseverance, learning, studying, sacrifice and most of all love of what you are doing or learning to do.”

Your long hours, meticulous clients, missed family time and even falling ill in the pursuit of business does not go unnoticed. It has come to fruition and tonight we celebrate you. To the spouses, partners, significant others and children, thank you for your encouragement, understanding and support. It truly goes a long way. To Branch Managers and Unit Managers, your guidance and advice is not unrecognized and it is appreciated. Thank you for all that you do.

Again, I am so grateful for the opportunity to be present with you on this momentous occasion.

Congratulations to all awardees and to AIASL. Do enjoy the rest of the celebration.

Keynote Speech Extract Keynote Speaker

Mr. Sherlon Leon

I want to dare you to be devoted. Devoted to excellence, because whenever we are committed to something, everything changes. I am not counseling you to jump at every opportunity that comes your way without any thought or strategy but rather to be mindful that “the counterfeit innovator is wildly self-confident while the real one is scared to death.”

A lot of us have factors in our own minds “Fear almost always indicates we are in that limit our success. How can we ever uncharted territory. Success occurs in an achieve greatness if we are unwilling to area of discomfort, unknown, uncharted do what it takes to be great? and sometimes lonely.” Your aim is not I am challenging everyone in this room to battle your feelings of fear and anxiety, to maximize 100% of your potential but rather to keep your eyes on your despite all the reasons you have not goals. I am challenging us to embrace to. A lot of us experience resistance resistance and to commit to the things when we try to be great – externally and actions that will make us great. We from family and friends or from life need to put in the work. situations. Resistance could be the Once we have achieved this level of reason why many of us do not maximize commitment, we notice something well our potential. According to Steven said by one of my favorite authors; “The Pressfield in the book “The War of moment one definitely commits oneself, Art”, resistance is the naysaying force the providence moves too. All sort of that manifests itself many ways, simply things occurs to help one that would aimed at preventing us from achieving not otherwise have occurre d. A whole our dreams and goals. stream of events issues from the decision,

raising in ones favour all manner of unforeseen incidents and meetings and material assistance which no man would have dreamed come his way.”

But I want to raise the stake of the challenge not just to commitment but as your theme suggests to devotion. Commitment at its root speaks to an obligation while devotion speaks to the passion.

I challenge us all to be devoted; to fall in love with pursuit of excellence. The devoted falls in love with the process/ the journey. As they achieve each milestone, they are not deterred or satisfied because they long for the journey. They have confidence that feeds on failure and embraces fear. As you become deliberately devoted, not only will “luck” be more frequent it somehow becomes predictable.

Starting now, aim for greatness because you already have what it takes, you need to dare yourself to devotion. Goethe couplets: “Whatever you can do, or dream you can, begin it. Boldness has genius, magic and power in it.”

Event Sponsors

BusinessFocus

Jul //Aug Jun Jul

|| 19 19

ECONOMY & TRADE

The 2nd Annual Alternative and Innovative nd Investment and Financing Options Symposium

The 2 Annual Alternative and Innovative Investment and Financing Options Symposium The 2019 Investment Symposium hosted by the St. Lucia Chamber of Commerce in collaboration with Invest Saint Lucia and the St. Lucia Development Bank titled “Alternative and Innovative Investment and Financing Options” was successfully concluded on Wednesday May 22nd 2019 at the Harbor Club Hotel in Rodney Bay with an engaging and powerful luncheon dialogue led by Mr. Egbert Perry of the Integral Group, out of Atlanta Georgia, USA.

The Opening Session was addressed

by Ms. Karen Peter, the President of the Saint Lucia Chamber of Commerce who provided the genesis and objective of the Symposium, which she located in the Chamber’s Strategic objectives and priority Advocacy Issues. This was followed by Ms. Nancy Francis who represented the Ministry of Commerce, while Mr. Nicholas Barnard Chairman of the Board of Saint Lucia Development Bank, shared important information on the role and work of the Bank in supporting investment in St. Lucia.

that they could operate in coordination and fluid combination as they shared information on both traditional and nontraditional instruments. The powerful suggestions on how firms could utilize the aforementioned instruments in practical and beneficial ways was not lost on those present who were lavish in the praise of the Presenters.

and business landscape, whether or not the traditional frameworks wish to change and accommodate them and the emerging entrepreneur class on island. Their recommendation to the young entrepreneurs is to be relentless and don’t give up.

Some very progressive ideas emerged from the various panel discussions There was a healthy, robust and and the insightful panelists such as interesting discussion on Investing Mr. Zephrin Francis, President St. Lucia in Projects and Ideas which, while Civil Service Cooperative Credit Union, Moderated by Mr. Vincent Boland, Mr. Dave Headley of Invest Saint was led by the young Turks of Lucia and Mr. Jonathan Johannes of Entrepreneurship on Island, Mr. Denell 1st National Bank of St. Lucia; these With the stated objective of commencing Florius of EcoCarib and Mr. Johanan suggestions included new partnership a dialogue on Alternative Financing Dujon of Algas Organics. Both of arrangements between banks and and Investing Options, outstanding and these gentlemen have been stars of Invest St. Lucia to collateralize loans, excellent presentations were led by the St. Lucia Business Awards and rethinking the role of mentors to expert panelist and presenters, where are rapidly moving aggressively to consider them being director and insightful and enlightening information the global stage. In fact, Mr. Johanan even investors as well. The emerging and food for thought was provided. Dujon was featured in the February opportunities for using locally Bank of St. Lucia Investment Services 2019 issue Forbes Business Magazine. available funds in creative ways also and First Citizens Investment Services These entrepreneurs are prepared and got some attention. while traditionally competitors, proved capable of changing the investment The Luncheon Presentation by Mr. Egbert Perry of the Integral Group concluded the day’s proceedings with a thought provoking and impactful discussion on “Challenging Conventional Wisdom on Economic Development”. Mr. Perry pointed out the critical situation of a “race to the bottom approach” of Caribbean Countries in their pursuit of FDI while simultaneously exporting their best human resource to “finishing school” (university education). This resource he argued is then ignored, ignoring BusinessFocus Jul / Aug

|

20

investment and control of basic industries to secure real independence.

The need for a long-term vision for Caribbean Nations derived from the people that goes beyond the fiveyear political cycle was expressed by participants and the question of the need to identify a process and approach which was a-political to lead such a national agenda assignment.

that they have a powerful affinity to their Caribbean home nations, and their potential as investors is not explored or encouraged.

The Chamber is extremely pleased with the extent and profound nature of the discussions which took place at the Symposium and promised to work with its partners to advance action on key areas and ideas which

have been proposed. Among these is an early meeting among Invest St. Lucia, 1st National Bank, Bank of St. Lucia, the St. Lucia Chamber of Commerce Industry and Agriculture, St. Lucia Development Bank and other interested parties on designing, new collateral satisfying models, designing new venture capital fund opportunities, creating more sustainable mentoring and director structures for SME’s and planning follow up event actions and processes to this inaugural Chamber Investment Symposium. n

The discussion which ensued spoke to the need for investment in crucial infrastructure such as education, particularly in STEAM (Science, Technology, Engineering, Arts and Mathematics), and well-functioning institutions. It was also proffered that there needs to be strategic and deliberately supported local

Sagicor Life

BusinessFocus

Jul / Aug

|

21

ALTERNATIVE SECURITY SERVICES (ST. LUCIA) LIMITED

Alternative Security Services Proudly Celebrating 10 Years

PROUDLY CELEBRATING 10 YEARS OF SERVICE TO SAINT LUCIA

Make “Alternative” Your First Choice!

Alternative Security Services (St. Lucia) Limited is a subsidiary of Amalgamated Security Services Limited with Head Office located in Trinidad and Tobago.

The privately-owned security and risk management company, was founded in 1983 and serves the Caribbean region. The group extended its services to St. Lucia on the 24th June, 2009, and officially opened its doors to Keeping Our Clients’ Assets Secure the public in May 2010.

Alternative Security Services (St. Lucia) Limited began At Alternative Security Services Ltd., we work with offering Cash In Transit (CIT) services locally in clients to customize the perfect service for their needs, February 2012. We now have contracts which extend guided by the highest standards and specifications, from Rodney Bay and Castries and environs in the integrating proven techniques with innovative North, to Vieux Fort and Soufriere in the South and technology and solutions.

West of the island.

We have teams of competently trained firearm operators, who undergo regular in-house and range training on an ongoing basis to ensure that their skills remain topnotch. We also are pleased to announce the acquisition of three new CIT vehicles to better equip our staff to effectively carry out CIT operations. These operations include but are not limited to ATM Replenishment Services, and Special Transfers to and from the Airports.

Mr. Errol Alexander - General Manager

We proudly service in excess of 20 clients with over 40 locations ranging from Financial Institutions, Government institutions, Schools, Distribution and Retail Outlets, Restaurants, Shipping Services and more. “Alternative Security” is the service professional to call when you need your cash or valuables moved safely and securely.

Visit our Headquarters at Massade, Gros Islet for more information on ASSL’s wide range of security services and products.

BusinessFocus Jul / Aug

|

22

Alternative Security Services Alternative Security Services

OUR MISSION To engender a feeling of peace, tranquility and wellbeing, through a wide range of services to our clients, employees and the community, by our highly motivated and committed Management Team, and an expertly trained staff.

OUR GOALS • To completely satisfy our quality-conscious clients.

• To develop and improve the personal skills of all employees.

• To provide our clients with top quality service at reasonable cost.

• To provide our employees with wages and benefits that meet or exceed industry standards.

• To foster a feeling of peace, tranquility and wellbeing in our community.

OUR GOALS • Guard Services: Baton, Canine & Firearm. ASSL provides expertise in quality services for home, business and property, maintaining the highest industry standards, continuous communications and a 24-hour Command & Control Centre.

• Cash Services: Collection, Delivery and Cash-in-Transit (CIT). ASSL offers reliable, competent and well-trained crews, seamless communications and state-of-the-art vehicles for movement of cash and other valuables.

• Mobile Response: Alarm Services & Panic Buttons. ASSL provides 24/7 coverage for alarm services, with response from base as well as specific outlying locations.

Marvin Cherubin, Operations Manager and the CIT team

Alternative Security Services (St. Lucia) Limited Care Services Building, Suites # 2 Rodney Bay Industrial Park P.o. Box Gm 1035, Castries, St Lucia Tel: 1 758 450 9171 / 458 4266 / 724 9417 Fax: 1 758 450 9940 Email: Ealexander@Assl.com www.asslstlucia.com BusinessFocus

Jul / Aug

|

23

ECONOMY & TRADE

Saint Lucia Launches UNDP MAPS Mission

Saint Lucia Launches UNDP MAPS Mission The Millennium Summit in September 2000, one of the largest gatherings of world leaders in history, adopted the United Nations Millennium Declaration, which committed the nations to the global partnership to reduce extreme poverty through the Millennium Development Goals (MDGs). The MDGs established for the period 2000 to 2015 registered imbalanced progress.

According to the United Nations (UN) 2015 Report on the MDGs, inequalities persist, and progress was not uniform across the world. In 2013, upon recognition that the time-frame for achieving the MDGs would expire, the United Nations introduced the post 2015 Development Agenda. The discussions culminated at the United Nations General Assembly (UNGA) on September 25, 2015 with the adoption of Transforming our world: Agenda 2030 for Sustainable Development.

|

24

The UNDP will assemble a UN Country Team (UNCT) which will provide support for the following planning processes:

goals that focuses on people, planet, • Planning for the National prosperity, peace and partnership.

Development Plan (NDP) The Agenda is made up of seventeen • Development of Financing Solutions (17) Sustainable Development Goals • Monitoring and Evaluation (SDGs) and one hundred and sixty-nine Framework: Data, Indicators and (169) corresponding targets. Countries Statistics must now take ownership of the SDGs • Risk Analysis and develop strategies.

The UN developed the Mainstreaming, Acceleration and Policy Support (MAPS) to guide countries in landing the SDGs into national development plans with technical expertise from the UN systems. Saint Lucia began engagement with the UNDP in 2016 with the aim of developing a SDGs roadmap for the country. This roadmap will be developed through MAPS mission stakeholder engagement. The MAPS has three stages: 1. pre-mission; 2. MAPS mission; and 3. post mission.

With the assistance of the cabinet endorsed Sustainable Development Goals National Coordinating Saint Lucia, along with many other Committee (SDGNCC) Saint Lucia has global leaders, made a commitment to promote sustainable development completed the pre-mission made up of by signing onto the Agenda 2030. the Rapid Integrated Assessment (RIA) The Agenda 2030 for Sustainable and the MAPS scoping mission.

Development, has replaced the MDGs, The RIA assisted in identifying Saint a more robust and enhanced set of Lucia’s readiness to implement the BusinessFocus Jul / Aug

SDGs by evaluating the country’s policy, plans and programmes against the targets of the SDGs. The findings of the RIA were presented at the MAPS scoping mission hosted in September 2018 by the SDGNCC Secretariat in collaboration with the Department of Economic Development and the Coalition of Civil Society Organization for Sustainable Development. The Scoping mission not only presented the findings of the RIA, but also engaged stakeholders in order to better understand the country’s needs to be addressed in the MAPS mission.

The scoping mission resulted in the identification of the proposed priority areas for focus for the upcoming mission wherein;

• Development of an Advocacy Plan and Communication Strategy The MAPS process is one that is being strategically planned, to ensure that it ties in seamlessly with the development of the Medium-Term Development Strategy. It will also feed into the National Development Plan process as well and will require the involvement of the Parliament of Saint Lucia. The Department of Economic Development and the Department of Sustainable Development work closely going into the MAPS mission, given the importance of mainstreaming the SDGs into the country’s national development processes. With this partnership, the prioritization of the SDGs during the MAPS mission will ensure that the SDG Roadmap and the MTDS/NDP are SDG sensitive/conscious. n

CDB Calls For Embracing The Opportunities In Agriculture To Reduce Poverty The Caribbean Development Bank (CDB) presented CDB calls for embracing the opportunities yesterday a study on the status of agriculture in the in agriculture tothe reduce poverty Caribbean as part of 49th Annual Meeting of the Bank’s Board of Governors in Port of Spain, Trinidad and Tobago.

The study highlights CDB calls for the critical role that agriculture plays to end poverty and build economic resilience.

embracing the

“Growth in agriculture opportunities in is the most efficient way to lift poor people in rural areas out of poverty,” said Luther St. agriculture to Operations reduce Officer (Agriculture).

Ville, CDB Senior

poverty In the joint publication with the Food and Agriculture

Organisation of the United Nations, entitled “Study on the State of Agriculture in the Caribbean”, CDB shows that the Region has undergone dramatic changes in past decades. Since 2000, the food import bill of CDB’s Borrowing Member Countries (BMCs) has more than doubled from USD2.1 billion to USD4.8 billion. Food imports account for 60% of the food consumed in the Region. On the other hand, food exports of traditional crops dropped from 60% in 1990 to less than 20% in 2018. At the same time, agri-processed food exports increased from about 10-15% to 50%.

The picture is mixed across the Region. While the four BMCs Dominica, Guyana, Haiti, and Suriname are heavily dependent on agriculture, which accounts for 12%-17% of gross domestic product (GDP) and represents 10%50% of employment, the contribution of agriculture is marginal in 10 BMCs, where the sector accounts for less than 4% of GDP.

Coco Palm

The study concludes that the agriculture sector needs to overcome a number of challenges if the agri-food system is to become more competitive, inclusive, and sustainable.

Productivity growth in the Caribbean is low. The value per worker has remained stable at less than USD25,000 for the last 30 years. In contrast, the value doubled in Europe and tripled in the United States over the same time period. Natural hazards also play a major role: while 40% of the sector is frequently hit by mild draughts and 10% by severe draughts, less than 5% of the farmers have irrigation.

In order to transform the agriculture sector, CDB proposes to identify the key constraints along the value chains and to strengthen the system in an integrated manner. CDB will also promote science and innovation in order to develop modern agricultural good practices while incorporating technology in the production processes. In addition, CDB will support the strengthening of capacity in climate smart agriculture to make the sector more resilient.n BusinessFocus

Jul / Aug

|

25

ECONOMY & TRADE

Chamber of Commerce Discusses Business with Southern Members

Chamber of Commerce Discusses Business with Southern Members Attendees revealed the critical issues affecting their business operations to the Chamber at a workshop titled “What Keeps You up at Night” hosted at the NSDC in Vieux Fort. Though the attendee numbers were not as high as the pre-registration numbers, the quality of discussion was in no way compromised as serious concerns were brought to the fore.

Poor Access to Finance, Human Resource Issues, Quality of Utilities and Quality of Government Services emerged as those issues which were most severely affecting the business community in the south of the island.

After participating in a “Jenga” Ice Breaker, attendees threw themselves into the process of identifying and prioritizing

Women Drivers on Women The Road Drivers

concerns and then proposing and agreeing on possible action to be taken to alleviate the challenges identified. Led by the Executive Director of the Chamber, Brian Louisy, participants were encouraged to work together and debate the concerns regarding their business.

The Session also proved to be an extremely valuable networking forum as members of the business community got the chance to meet a number of business people who they had not met before. The attendance of three Chamber Board Members at the event and mixer was also noteworthy as Head of the Chamber Membership Committee Cheryl Renwick participated in the entire session. Meanwhile, President Karen Fontenelle and Director Donna Hinkson were able to join the gathering for the mixer.

The recommendations coming out of the Workshop will inform the work program of the Southern Membership Committee of the Chamber. All of the areas identified at the workshop are consistent with Strategic Mission Driven Areas of the Chamber as articulated in the Chambers’ 2019-2022 Strategic Plan. Thus, it is expected that it will not be too challenging for the Chamber to work with the Committee to tailor more of its work to meet the specific concerns as identified.

A follow-up meeting of the Southern Membership Committee is being planned for early in June where a work plan will be developed and agreed. The Chamber wishes to thank Windward and Leeward Brewery Ltd., Essential Hardware, Goddard Catering Group, Scotts Sports and Awards and Saintlu Wood Working Ltd., for sponsoring the workshop and Business Mixer which followed. n

on The Road By Ann Marie Herman

Women are seemingly becoming more powerful in the automotive industry. They are becoming influential in auto buying and have increased their ownership of 4-wheeldrives and sport utility vehicles (SUVs). Sport utility vehicles are capturing the overall market share lead among female new vehicle buyers. Women shopping for a new car or truck now favor SUVs over any other type of vehicle. Traditionally, women have preferred the popular midsize car, and comparatively, SUVs have led among male new vehicle buyers since 2000. But it’s time to leave your stereotypes at the door.

• We will shop an average of three dealerships for best price and best treatment.

• Female buyers place more importance on safety, dependability, functionality and economic factors. Style and performance ranked last in consideration and factors if budget allows.

• Female customers tend to be more inquisitive and detailoriented than their male peers. While most men tend to offer a diagnosis of the vehicle's problems, women, on the other hand, describe the symptoms.

• Trust is by far the most important factor to the female service consumer, and convenience is secondary.

Statistics have shown that female drivers appear to have Women are more inclined to purchase cars that they a safer driving record and lower claims frequency when compared to their male counterparts. Female drivers have consider fun-to-drive and that are well built. In contrast, tended to exercise more care and better judgment and as men prefer vehicles that are a good value for the money, such have generally earned themselves more underwriting comfortable, have nice exterior styling, good fuel economy and display a certain image. considerations from insurers.

Here are some things to consider about us female drivers: • We are the fastest growing segment of new and used car buyers today.

• Nearly all female car buyers plan on being the principal driver of their new vehicle.

BusinessFocus Jul / Aug

|

26

Next time you pass an SUV on the road, perhaps you will look over and notice that it is not a male driver but rather a female and realize she is not alone. There's a growing number of female SUV drivers on the road and that trend is expected to continue well into the next decade. Are we ready? Yes, we are. n

Regional Rum Producers Regional Rum Producers to Include Warnings on Labels

L-R: Raphael Grisoni, Managing Director of Mount Gay Distilleries; Hon. Sandra Husbands, Minister in the Ministry of Foreign Trade; Vaughn Renwick, Chief Executive Officer of WIRSPA

Rum producers from around the region met in Barbados to discuss how to promote responsible drinking and to reduce the harmful use of alcohol. The harmful use of alcohol has been recognised as a contributing factor to Non-Communicable Diseases (NCDs) and in recognition, the industry set up at task force in 2018 to see how best the industry could support the efforts of the regulatory agencies and health sector to encourage responsible drinking as part of a balanced active healthy lifestyle.

KM² Solutions Joins the Global to Include on Impact SourcingWarnings Coalition (GISC)

Labels

Coming out of that meeting they have “It gives me great pleasure to make this announced a major initiative to introduce announcement” said Mr. Grisoni. “We have new labels in domestic and regional markets worked hard over the past year to achieve that contain visual guides against drinking these commitments, which, while already and driving, underage consumption and in place for some companies, will see an drinking during pregnancy, all areas of across-the-board upgrade in the way we concern both for producers and for the communicate these issues to consumers.” health sector.

Commenting on the initiative, Chairman Announced by Raphael Grisoni, the of WIRSPA and head of the Guyana Managing Director for Mount Gay conglomerate Demerara Distillers, Mr. Distilleries and the Barbados Director Komal Samaroo, stated “As indigenous for the West Indies Rum & Spirits brands firmly rooted in the communities Producers’ Association (WIRSPA), the new in which we serve, we have a responsibility provisions will also provide responsible to do the best we can in ensuring persons drinking messages and calorie per serving consume our products responsibly. This information to assist consumers in making initiative goes some way towards that.” He the right choices about how they drink. further added, “As we work to implement these commitments over the next 24 The producers also announced the months, we hope that we can continue to adoption of a new code of practice for work in partnership with our governments the advertising and marketing of their to reduce harmful drinking and its impact products. This comprehensive revamp of on society.” n their existing 10-year-old code sees major new guidance on the responsible use of social media channels that correspond to international best practice.

Source: WIRSPA

Essential Hardware Ltd

BusinessFocus

Jul / Aug

|

27

Caribbean Awning Ltd: The Importance of Shutters Email: awning@candw.lc Tel:+1758 457 7466 Fax: +1758 453 1882

Caribbean Awning Ltd

THE IMPORTANCE OF SHUTTERS Who can forget “Hurricanes Irma and Maria” which proved to be disastrous for Dominica and Tortola? We cannot help but remind people of the importance of having Hurricane Shutter protection for Residential, Commercial Buildings as well as Schools and Churches.

The forecast that the weather systems are rapidly changing should be foremost in the minds of persons constructing homes and businesses. Most new homes in Florida are built with hurricane shutters; and in some Caribbean Islands, it is becoming increasingly difficult to secure appropriate insurance protection for Homes built without Hurricane Shutters.

Shutters are important for protection and security, serving a dual purpose. Shutters protect your home and business place during hurricanes and even act as a deterrent to burglars. The cost of installing shutters may appear to be an additional expense, but it is better to be safe than sorry. Security and peace of mind are BusinessFocus Jun Jul //Aug Jul

|| 28 28

more important considerations after all, the restoration costs to an individual or company in the aftermath of a hurricane are usually significantly higher than the cost of installing shutters in the first place.

Caribbean Awning Production Company has installed thousands of shutters throughout the Caribbean over the past twenty years and has maintained the same staff over the period making our Company one of the most professional Companies in the Caribbean. The Company offers a range of Custom-Made Hurricane Shutters which are attractive and easy to operate: • Rolling shutters are designed to allow each blade to roll up inside of the hood Capacity. They are made up of extruded aluminum slats for tougher applications. They can be motorized with remote control. There are several variations to take into consideration when ordering a Rolling or Accordion shutter.

• Accordion shutters give greater strength and are more ideal hurricane Shutters, designed to withstand winds and potential impact in a “Category 5” hurricane. These shutters are manually operated.

These aluminum shutters are Florida - Dade County approved and meet international building standards.

However, the installation of the shutters is only as strong as the surface it is installed on.

Caribbean Awning Production Company Ltd is expanding into the service and manufacturing of Galvanize Steel Welding, offering products such as Estate Gates, Folding Gates, Sliding Gates, Double Swing Gates, Burglar Bars and lots more. We also offer gate openers 220 volts with security features.

For more information contact: Caribbean Awning Production Company Ltd St. Lucia Tel: 758-457-7462 Email: awning@candw.lc Caribbean Awning Grenada Tel: 473-414-7466 Email: caribbeanawning@gmail.com

Estate Gates & Gate Opener System

BusinessFocus

Jul / Aug

|

29

BUSINESS TECH

New Business Model Inevitable for Caribbean Utilities New Business Model Inevitable for Caribbean Utilities

CARILEC CEOs and business operators in attendance applauded a pledge articulated by Wärtsilä’s CEO, a corporation ranked as one of Most Sustainable 100 Corporations in the World (2018). “We are ready to assist you in modeling your power systems, help you to develop the best strategy for defining your generation mix, help you understand the impacts of wind In his welcoming remarks, Acting and solar generation, and together CARILEC Chairman Eddinton Powell, who develop the best suited integrative is President and CEO of FortisTCI Limited, strategy including storage technologies noted that utilities have a responsibility and flexible power.” to lead Caribbean economies toward a Speaking on behalf of the government new energy landscape. of Saint Lucia, the Hon. Stephenson “As Caribbean utility leaders, we can, King, Minister for Infrastructure, Ports, and we must integrate more renewable Energy and Labour described the energy solutions in our delivery of attainment of 30 years by CARILEC service. Similarly, we can and we must as a toast to the vision that brought be at the forefront of the electrification the Corporation into being and to its of the ground transportation sector,” longevity, as evidence of the accuracy Mr. Powell stated. of that vision. “In like manner, CARILEC must recognize that since energy is a He added, “These are critical imperatives critical driver in economic development, for the Caribbean, if we are to reduce our CARILEC and its members are essential dependency on traditional hydrocarbon partners in that development. Thus, fuel sources, much of it imported to the given the challenges of the extreme region, with all of the uncertainties that threats of climate change for this entails. With an energy economy Caribbean economies, much depends led by renewables and a transformed on a new vision for the future of our and electrified transportation sector, region’s energy sector that is tailored we can open the way for even greater to these times.” entrepreneurship, and ultimately wealth creation, throughout the region.”

Conference sponsors included Wärtsilä Corporation, Aggreko, Eagle LNG, Keynote speaker, President and CEO of Burmeister & Wain Scandinavian Wärtsilä Corporation Mr. Jaako Eskola, Contractor (BWSC), Sol Caribbean, sounded a championing note with New Fortress, CIBC First Caribbean respect to the transition to renewables.

International Bank, Electronic Power He disclosed that Wärtsilä’s corporate Design, Sensus, Digicel, and MSHS. n vision in its energy business is to support the move to 100% renewables.

New Business Model Inevitable for Caribbean Utilities Caribbean utility leaders meeting at the 2019 CARILEC CEOs and Leadership Conference in Saint Lucia agreed that utility companies need to embrace a new business model built on Digitization, Decarbonization and Decentralization (the 3Ds). Utilities are uniquely placed to lead the transformation of the energy sector, which is currently being impacted by emerging technologies, and experiencing a shift towards integration of more renewable energy sources, delegates discussed.

The conference, held May 21 to 24, was jointly hosted by the Caribbean Electric Utilities Corporation (CARILEC), an association of energy solutions providers within the region, and St. Lucia Electricity Services Limited (LUCELEC). The conference also celebrated CARILEC’s 30th anniversary.

Utility leaders, service providers and global corporations, represented twenty-five countries from the Caribbean, North America and Europe. Under the conference theme – “RETHINKING? Disruption. Resilience.

Sustainability.” – delegates explored global trends and opportunities in the renewables sector, technology, and investment demands driven by climate change.

BusinessFocus Jul / Aug

|

30

According to Mr. Eskola “rapid cost reduction -both capital and operating costs – of wind and solar is steadily making it economically feasible to deploy these technologies especially in conditions such as you have here in the Caribbean. I feel that the time is not far away when wind and solar power generation will assume the mantle of least cost generators of electric power.”

Decarbonization, Vehicle Electrification and Energy Access and Energy Access Decarbonization, Vehicle Electrification Three energy trends are shaping today’s rapidly evolving power industry, but it’s impossible to tease apart their impacts. The trends — decarbonization, vehicle electrification, and energy access—intersect and interact while they bring about a dramatic global transformation.

THE TREND: De-carbonisation – Dropping Costs and Increasing Penetration of Renewables.

In response to climate change, the power sector is working to reduce greenhouse gas emissions through the steady adoption of renewable energy. Increased acceptability, favorable policies, and falling costs are all contributing to renewables’ rise.

The TREND: Vehicle Electrification – Balancing Demands Reasons for buying electric vehicles are vary from lower fuel costs to reduced environmental impacts. Worldwide registrations of electric vehicles hit 750,000 in 2016, with China accounting for more than 40 percent of EVs sold and the United States only half that. China’s predominance is no surprise, given that coal-fired plants have left the country choked with environmental pollution. Utilities can expect a defining moment in their futures: a jump in peak electricity demand due to Electric vehicles. By the 2020s, the cost to operate an electric vehicle should be on par with that of greenhouse-gasemitting internal combustion vehicles in all but regions with

the most coal-heavy power generation.

THE TREND: Energy Access – Bringing Electricity to Over 1 Billion People Currently, 1.1 billion people, mainly in sub-Saharan Africa and south Asia, still do not have access to electricity. City dwellers are mostly covered, but some 27 percent of rural residents lack electricity. This deprivation hampers their economic and social development. Achieving universal energy access is a 2030 UN Sustainable Development Goal. Providing energy would improve the quality of life and economy of these communities by allowing shops and businesses to stay open after dark, improve health care access, and even make simple things possible, like study and sports after school. But meeting the UN goal requires not just bringing in electricity, but also improving energy efficiency and increasing clean energy.

These energy trends promise to drive out carbon emissions from the power supply, deploy cost-effective technologies to generate electricity, change the equation for greenhouse gas emissions and oil demand, and bring electricity to 15 percent of the world’s population. As a plant manager, the most important way to prepare for this change is to identify opportunities that these energy industry trends present—before they disrupt your business. n

CIBC First Caribbean

BusinessFocus

Jul / Aug

|

31

BUSINESS TECH

The Future of Business & Crypto – Part 1

The Future of Business & Crypto – Part 1

By Andrew Ismond

If you have been paying attention to the money and stock market there is a new form of legal tender that you would have been sure to hear about – Cryptocurrency. A cryptocurrency (or crypto currency) is a digital asset designed to work as a medium of exchange that uses strong cryptography to: • secure financial transactions • control the creation of additional units, and • verify the transfer of assets By contrast, blockchain is a ledger of transactions made up of different blocks containing a chain of information. The technology allows digital information to be distributed, but not copied. That means each individual piece of data can only have one owner.

Blockchain theory originated in 1991 by a group of researchers looking to timestamp digital documents so they could not be tampered with. The technology wasn't used till 2009 to underpin the digital cryptocurrency called bitcoin.

Blockchain can be compared to a spreadsheet that is duplicated thousands of times across a network of computers. This network is designed to regularly update this spreadsheet. This is a basic understanding and explanation of the blockchain.

that blockchain is so secure. Furthermore, blockchain is even more secure due to the use of its P2P network where everyone is allowed to join and can see exactly the changes being made to the general ledger. So essentially Blockchain is the digital, distributed, and decentralized ledger underlying most virtual currencies that are responsible for logging all transactions without the need for a financial intermediary, such as a bank.

What does that mean for a business? Many industry leaders have already achieved significant business benefits, including greater transparency, enhanced security, improved traceability, increased efficiency and speed of transactions, and reduced costs. Cryptocurrency also makes international trade more accessible by removing barriers and restrictions to trade, ultimately making it easier to accept payments in different currencies. Also, by being an early adopter of cryptocurrency, you can gain a competitive advantage over your competition.

As cryptocurrency becomes more widely embraced, The information is constantly reconciled into the database, businesses and individuals alike should be keeping a close which is stored in multiple locations and updated instantly. eye on how this technology develops and considering how That means the records are public and verifiable. Since it can be used to their advantage. n there’s no central location, it is harder to hack as the information exists simultaneously in millions of places. It is a Andrew Ismond is a Digital Marketer and distributed ledger that is open to everyone. Therefore, once Creative Director at VisionBuild. With over 10 years of experience in business some data has been recorded in the blockchain it becomes development, he brings his skills in very difficult to change it.

Each block contains data with an identifiable code which is called a hash and also links to the previous hash that was tagged to that block. A hash identifies the block and all of its contents and is always unique. It can be compared to a fingerprint with respect to uniqueness and the almost impossible rule; that it cannot be duplicated.

Once a block is created its hash is calculated. Changing anything inside the block will cause its hash to change. This effectively creates a chain of block and this is the reason BusinessFocus Jul / Aug

|

32

photography, videography, design and business writing to create unique and relevant content. His ability to deliver results based on creativity and relevance is what makes him great at what he does.

Always willing to contribute to growth and success, his vision takes any business to the next level. To him it’s not just about business but educating and teaching what he has learnt throughout the years to anyone comes into contact The Futureheof with. When he isn't working, having family time or partaking in Business & Crypto one of his hobbies, he researches new avenues to create more attractive revenue streams and returns for his – Part 1 clients and partners.

Blockchain Technology Being Explored as Tool to Drive Agricultural Trade in The Caribbean Blockchain Technology Being Explored as Tool

to Drive Agricultural Trade in The Caribbean

Through the CARICROP project, academics, integration organizations, government entities and IICA are analyzing the use of blockchain technology to guarantee market transparency, create more profitable trade associations and promote agricultural trade in the region.

Blockchain technology is a continuously growing list of transactions records. As the transactions are shared, verified and validated, blockchains are able to operate without the need for centralized control and with high levels of security.

Experts from the University of Edinburgh (UoE) and specialists from the Jamaica and St. Lucia Delegations of the InterAmerican Institute for Cooperation on Agriculture (IICA) met with young entrepreneurs from the agriculture and technology sectors, producer associations, supermarkets, as well as hoteliers and politicians to explain the concept of blockchain and its challenges and implications for agroindustry.

Larissa Pshetz of the UoE explained that, “Blockchain enables greater transparency, while facilitating a more direct relationship between various links in the supply chain and eliminating the need for numerous intermediaries, thereby empowering producers and consumers.”

Pshetz maintained that blockchain’s potential to improve food supply chains is considerable, given its capacity to guarantee that data cannot be altered, since it distributes and synchronizes records in multiple locations.”

While in St. Lucia, the team met with Ezechiel Joseph, the Minister for Agriculture, Fisheries, Physical Planning, Natural Resources and Cooperatives, who expressed a keen interest in understanding how the CARICROP project could help to resolve market supply and demand problems, as well as to provide increased market opportunities for producers.

Members of the tourism sector—the most important sector in the Caribbean—commended the initiative, particularly to the extent that it may provide an opportunity to strengthen ties with producers, and also emphasized the importance of guaranteeing the reliability and quality of the supply of products.

Other entities supporting the use of blockchain are the University of the West Indies (UWI), the CARICOM Secretariat and the Eastern Caribbean Trading, Agriculture and Development Organization (ECTAD), among others.

This pilot project will also assess whether other tools could be incorporated to produce similar results and will end in July, when the findings are presented at a regional workshop in Jamaica.

For more information contact Allister Glean, International Specialist in Agribusiness and Value Chains, IICA – allister. glean@iica.int n

SOL EC IBS Inc

BusinessFocus

Jul / Aug

|

33

BUSINESS TECH

New Saint Lucian Startup Provides Mobile Payment Solution – Squeeze Cash

New Saint Lucian Startup Provides Mobile Payment Solution – Squeeze Cash Saint Lucians are now able to use their mobile phones and tablets to send and receive money and make and receive payments as of Saturday, June 1 2019. This comes as Squeeze Cash Limited, a Saint Lucian startup, rolls out the pilot phase of its mobile payment solution.

The app is developed by two young developers, Ashley McLean, a UX/UI designer, and Sunal Fontinelle, a selftaught developer.

Squeeze Cash allows merchants and consumers to transact payments, merchants to pay other merchants, and for individuals to send and receive money from each other using a mobile device.

to Peer (P2P), Business to Customer • While Squeeze Cash payments can (B2C) and Business to Business (B2B) only be done in Saint Lucia at this payment transactions,” said Squeeze time, it allows users outside of Saint Co-founder and CEO Ashley Mc Lean.

Lucia to send money to users in Saint Lucia as a money transfer option.

“We expect merchants to begin enabling Squeeze Cash as a payment • Users may use the money on their option. Early adopters who join us wallet to conduct transactions or now will be among the first ever to they may withdraw to their bank shop and pay with Squeeze Cash as account if they so desire. we progressively roll out,” he added.

Squeeze Cash boasts of being a very Co-founder and Chief Technology safe app as its security is managed by Officer, Sunal Fontinelle, stated that a Google-owned database. The app is “throughout the beta, participants will extremely user-friendly and palatable get to experience the functionality of to the eyes. Any merchant, regardless Squeeze Cash. Beta users’ feedback of the size of the company, can signup provided via email, support@squeeze. and use the app. cash, and in-app chat will help Merchants and consumers can now optimize operations for a smooth go to the App Store and Google Play public launch in the coming weeks.”

Store to download the app on their

“After nine months of spending our evenings, nights and weekends Kenrick Quashie, Chief Operations building this app, we’re thrilled to Officer of Squeeze Cash, added his finally share our product with the confidence in the app by declaring that public and to offer Saint Lucians the “it is ready for the market”. He indicated opportunity to participate in this that the company is prepared to start beta launch of Squeeze Cash. The small and scale up quickly. feedback from the pilot phase will During the pilot stage, which will last play a part in helping us ready the app for a month, individual users will have for its full public launch and eventual the following restrictions: regional expansion, allowing Peer BusinessFocus Jul / Aug

|

34

smart phone. They may also visit our website www.squeeze.cash/ to learn more about Squeeze and its features and limitations during this pilot period.

The company will also begin to accelerate its drive to sign up new merchants and consumers. n

Eastern Caribbean Supreme Court to Roll Out Next Phase of E-Litigation Portal for St. Lucia High Court

Eastern Caribbean Supreme Court to Roll Out Next Phase of E-Litigation Portal for St. Lucia High Court The Eastern Caribbean Supreme Court [ECSC] E-Litigation project team hosted a media briefing at the ECSC Sub-Office, Renham Building, Castries, Saint Lucia, to sensitize the media and the public on the next phase of implementation of the E-litigation Portal for Saint Lucia.

while improving case management for litigants, practitioners and the Court. Some of the advantages that are expected for the Saint Lucia High Court are ease-of-access, retrieval and portability of court documents.

Going forward, the Court will be free from the limitations which paper files impose. These advantages will bring efficiencies to how the Court deals with legal practitioners and unrepresented litigants.

The ECSC E-Litigation Portal went live in Saint Lucia on Monday, 26th November 2018 for all new Commercial Division and Court of Appeal matters filed on or after this date. The ECSC is encouraged by the Portal usage statistics in Saint The ECSC’s thrust of providing equal Lucia which show that users are taking access to justice for all has been advantage of the benefits that the augmented with the introduction of Portal offers since the portal went live. the Portal, which provides a range of The ECSC will be rolling out the next features not previously experienced or phase of the E-Litigation Portal for available to unrepresented litigants. A Saint Lucia which will include all new Service Bureau, manned by a member matters filed in the Civil Division of the of staff from the Court Office, has High Court (matters being general civil been designed to assist and maintain cases, probate cases, adoption cases, access to the Portal for unrepresented admiralty and matrimonial cases). From litigants. An unrepresented litigant Monday, 1st July 2019, the court office who wishes to file a matter can visit will no longer be accepting manual the Court Office and attend the Service filings for new civil matters filed at the Bureau for assistance with the creation High Court. This would mean that the of cases and the management of the portal will now be available in Saint filings. The Service Bureau cannot Lucia for all new proceedings filed in provide legal advice, but operates the Civil Division, Commercial Division in accordance with the "Electronic Litigation Filing and Service Procedure and Court of Appeal.

Rules" and the processes of the Court.

This latest roll out of the ECSC E-litigation Portal will bring about It must be noted that this latest roll out significant savings in time and money, of the Portal means files will be created, managed and stored electronically.

While this primarily affects the Court’s functions, it also provides opportunities for its users to expand how they interact with the Court. The Court has liaised extensively with the legal profession on the roll out, conducting extensive user information and user acceptance training sessions. It is the belief of the ECSC that this milestone implementation phase of the Portal will also foster disaster resilience, which will in turn boost potential and current investor confidence, improve doing business ratings, contract enforcement and other cross-cutting economic and social values.

Law Firms in Saint Lucia and their staff should ensure that they register for use of the portal and make the necessary payments for their accounts to facilitate the filing of matters via the portal. Manual paper filings will not be accepted by the High Court Office so practitioners should ensure that they are fully registered well before they first expect to use the system, if they are not already registered. To learn more about the Eastern Caribbean Supreme Court and the e-Litigation Portal please visit our website at: www.eccourts.org or call us at (758)457-3600. n Source: The Eastern Caribbean Supreme Court (ECSC) BusinessFocus

Jul / Aug

|

35

RECS - Building Experience, Expertise and Reliability

RECS Construction Company Ltd

BUILDING EXPERIENCE, EXPERTISE AND RELIABILITY

BusinessFocus Jul / Aug

|

36

RECS General Contractors started off as a micro-maintenance business operated by just Winston Cyril. Over the years they have evolved into a full-fledged general construction company providing comprehensive construction services.

They are the main contractor for most of their projects, using subcontractors where needed. They are also equipped to take on general maintenance projects including but not limited to landscaping services and general maintenance.

Some of the many services offered by RECS General Contractors are: • General Construction • Office Fitouts • General Maintenance • Construction Equipment & Tool Rentals The breadth of services offered are extensive as the company has grown to adapt to customers’ needs.

Construction equipment rentals are a big part of their business. They rent everything from excavators and backhoes to concrete mixers. They company also rents out small tools such as jumpers, wacker plates, jackhammers and even scaffolding.

workspace into the exact flow and layout that you envision.

The essence of the business is however, focused on general construction. The owner, Mr. Winston Cyril, has worked on a number of upscale residential projects but asserts that his company can tackle just about any general construction project. He is most proud of one of their recently completed projects, the GTM Office Building at Choc.

Massade, Gros Islet, Box 1902, LC04 101 Castries St. lucia 1-758-450-4544 • 1-758-719-9129 admin@recsslu.com www.rescslu.com wwwfacebook.com/recsrecsincslu

RECS General Contractors actually came into existence when a passionate Winston Cyril decided that he was ready to quit his job to open his very own maintenance business.

The thought occurred to him shortly before deciding to move forward with the initiative as he was ready to do something different. He leveraged his network and was able to start the business off right away on his last day as an employee.

His goal was initially to provide a one-stop-shop where customers could have access to all the services provided by carpenters, masons, plumbers and electricians without having to chase down individual tradesmen. RECS General Contractors has grown and been driven to be just that.

RECS General Contractors has a large repertoire under its belt. The company has managed teams as large as up to 150 staff on various projects.

These types of projects have been numerous and far-reaching covering a range of tastes from industrial work, constructing warehouses from scratch, to touristic projects like villa and hotel renovation and construction of swimming pools.

Along the way, Winston Cyril, did several construction courses and attended many seminars and forums to keep learning and understanding the trade. He has also moved into hiring professionals in the field as the demands have increased and has even brought on the additional services of professionals who outsource.

These all in an effort to augment and supplement the skill-level required in the business and for his clients.

The company has successfully completed many commercial projects as well. They do office fitouts – transforming internal office spaces for many prominent commercial clients such as First Citizens, OECS and NAGICO (previous offices) just to name a few. They shape your office

RECS General Contractors ultimately aims to deliver projects within TIME, COST, QUALITY & SCOPE. The business is conducted professionally and taken seriously as a career, operating ethically and ensuring that you have the resources you need to complete the job at hand.

Winston Cyril - Managing Director BusinessFocus

Jul / Aug

|

37

Island Insurances Celebrating 1 Year of Providing You with Stellar Coverage Island Insurances Inc

RODNEY BAY

CASTRIES

Commercial Centre (Opposite Harbor Club)

William Peter BLVD. (Upstairs Church’s Chicken)

BusinessFocus Jun Jul //Aug Jul

|| 38 38

CALL 458-4311 | 458-1441 720-4312 | 719-4311

FAX 458-0813 info@islandinsurances.com

Celebrating One Year of Providing You with Stellar Coverage!

Island Insurances Inc. is an authorized and son, Leslie Lake. She admits that agent of NAGICO Insurances – the the journey has been both exciting and largest general insurance company in St. challenging, as she is now an employer, Lucia. NAGICO operates in 21 territories which now means that the well-being in the Caribbean, from as far north as and needs of her team members come the Bahamas to as far south as the ABC before her own.

Islands. They are the only Caribbean Coming up on their 1-year anniversary of insurer with operations in the Dutch, operations, the company is comprised of English and French Caribbean. Owned 11 dedicated team members across two and operated by Manager, Mrs. Anne offices. Many of the staff are highlyMarie Herman, Island Insurances Inc.’s qualified Insurance Industry veterans primary location was opened in Rodney with decades of combined experience.

Bay Commercial Centre just under one The team aims to achieve balance in year ago in September 2018. A second being both people and goal oriented. location quickly opened one month They understand that business is driven later in the William Peter Boulevard, by production but do their best to ensure Castries. These ideal locations provide

Anne Marie Herman Manager

er Sandy Alexand er ag an M t Assistan

convenience and accessibility in two of the island’s major local business centres. Nevertheless, Island Insurances is equipped and prepared to valiantly service their customers’ needs island-wide.

The fledgling business is the brainchild of cousins, Anne Marie Herman and Karen Fontenelle-Peter, who sits as the Board Chair. On approaching retirement, Anne Marie began to seriously consider her life’s path. Having worked extensively in the Construction and Insurance Industries, she felt that she was equipped and experienced to take that leap of faith that would be required to start her own commercial enterprise along with her husband, Hilary Herman

that their clients’ needs come first. We plan to showcase some of our team members, highlighting their involvement and achievements in the company in future communication, which will also include our talented HR Professional.

Insurance is based on trust, and Island Insurance Inc. prides itself on building that trust with the community by being proactive in going above and beyond. Island Insurance Inc., saves you time by processing paperwork in advance, taking care of document AGENTS FOR

delivery, working around the clock to ensure that customers are covered. This efficiency and flexibility reflects care for our customers because we understand the importance of their needs, and the service that we provide. Far from being a traditional insurance agency, Island Insurances incorporates technology where possible to ensure promptness in order to reduce wait times.

When asked what sets them apart, Anne Marie confidently states, “Ease of doing business with Island Insurances – we come to you, we are accommodating, we show concern. We want our clients to feel cared for.” Whether that means

Karen Fonten elle-P Board Chair eter

delivering cover notes or assisting with bank runs, Island Insurances really goes all out for their customers taking the idea of professional and courteous customer service to the next level.

Island Insurances provides a wide product-suite of NAGICO risk solutions ranging from business and personal property coverage, motor coverage to individual and group health coverage.

We are all susceptible to the challenges of life which is why we must ensure to plan for the uncertain future. That is where Island Insurances can help you – covering YOU really is their business!

Please do not hesitate to contact us.

MONEY MATTERS

The Commercial Division of High Court Records Another Successful Year

The Commercial Division of High Court Records Another Successful Year The Commercial Court has reported a steady increase in the number of filings over the last three years from 44 cases in 2016 to 100 cases in 2018. The Commercial Division of the Registry of the High Court has been in operation from January 19, 2016.

the quicker settlement of disputes.

We also observed that settlement of disputes which is measured by the enforcement of contract indicator has led to an improvement for the World Bank Ease of Doing Business ranking for St. Lucia.”

The division believes this success will boost St. Lucia’s economic growth and development by increasing investor confidence to embark on new ventures because of the efficiency of the Justice System. The National Competitiveness and Productivity Council has been instrumental in undertaking a number of reforms which have led to increased efficiency and competitiveness in the economy.

Registrar of the High Court, Charon Gardner-Hippolyte, who oversees the Civil, Criminal and Commercial Divisions of the Court, stated that prior to the establishment of the Commercial Court matters of a commercial nature fell in the cue in order of priority alongside divorce cases, land disputes, adoption, probate cases, traffic matters and the like.

In 2014 under the Ease of Doing Business Agenda there was a need to reform the settlement of commercial disputes in St. Lucia, thus the NCPC was given the lead role in the establishment of the Commercial Court.

“So the whole point of this court was to be able to take these matters out and to give them separate priority and this I think has augured well for the business community. I was looking at the statistics for the last couple of years and we have grown tremendously from 44 cases being filed the first year to 84 being filed the second year and last year we filed over 100 cases.”

Director of the NCPC, Fiona Hinkson explained the impact the court has made in a short space of time: “From a finance perspective we have observed that significant amounts of funds have been freed up due to BusinessFocus Jul / Aug

|

40

She noted this figure gets even more impressive when expressed

in terms of the dollar value which goes through the court. From the 44 cases filed in 2016 over EC$7 million went through the court, while 2017 with 84 cases filed this figure was just under EC$50 million.

“In 2018 the figure was over EC$100 million and when you think that EC$100 million is going through a court that has been there for three years you think ,wow, we really are delivering a quality of service that has allowed for the unit to be able to grow, that has inspired confidence in persons to be able to file their claims there and to realize that judgment is being given in a speedily fashion.”

A Legal Officer is now attached to the Commercial Division to assist the judge in delivering decisions in a very timely fashion. The Registrar pointed out that matters are usually dealt with within a 14 to 21 day period with judgments being delivered between 3 to 6 months.

The NCPC Director said, “This type of positive result builds investor confidence and has a very positive impact on the ease of doing business climate for St. Lucia.” n

oil marine terminal operated by Texas-based, Buckeye Global Marine Terminals.

OPIC Acting President and CEO Bohigian Leads Delegation to St. Lucia

“St. Lucia and its Caribbean neighbors are critical partners in the United States’ mission to support a more prosperous, secure Western Hemisphere,” said Bohigian.

“OPIC is committed to enhancing its engagement with the Caribbean to catalyze private sector investment, create economic opportunities that empower communities, and foster stability across the region.”

OPIC Acting President and CEO Bohigian Leads Delegation to St. Lucia David Bohigian, Acting President and Chief Executive Officer of the Overseas Private Investment Corporation (OPIC), the U.S. Government’s development finance institution, visited St. Lucia, where he met with Prime Minister Allen Chastanet and other senior government officials to discuss opportunities for U.S. investment in infrastructure, energy, water, and women’s empowerment as well as strengthen security cooperation in the region.

During his visit, Bohigian toured St. Lucia’s main point of entry, Vieux Fort, and Cul-de-Sac Bay, home to a crude

Bohigian led the OPIC delegation to the Caribbean to explore investment opportunities with countries who are key partners in fostering stability and security in the Western Hemisphere. St. Lucia was the final stop of a fivecountry tour of the Caribbean that has included stops in the Bahamas, Jamaica, Haiti, and the Dominican Republic.

OPIC’s current portfolio in the Caribbean includes more than $250 million invested across projects ranging from small business lending, power generation, agriculture, and low-income mortgage lending.

At a meeting with Caribbean leaders to discuss trade, energy investment, and security concerns, President Trump reaffirmed the United States’ commitment to working with its partners in the region to foster economic growth, counter predatory investment practices, and strengthen security cooperation. n

NIC to Launch Low-Cost Housing Project NIC to Launch Low-Cost Housing Project Saint Lucians with low to moderate incomes are set to benefit from an innovative housing project soon to be launched by the National Insurance Corporation (NIC).

master-planned development to include recreational areas as well as light commercial activity related to serving the needs of the community.

sustainability and for resilience to natural disasters. It will also incorporate rainwater harvesting systems and use of grey water In order to ensure that the project will from buildings to water community The proposed low-cost housing be affordable for its target markets, gardens and serve other nonproject being developed by the NIC, the low-cost housing project will potable water needs. will help in addressing the demand seek to incorporate innovations in The NIC has been and will continue for affordable housing on the island. construction methodologies and to liaise with other public entities The National Insurance Property materials geared towards overall notably the St Lucia Development Bank and the Ministry of Housing Development & Management cost reductions.

Company Ltd. (NIPRO), a subsidiary Further consideration will be given to ensure a coordinated approach is of the NIC, is currently assessing to the desirability of differing types adopted to address the problem of properties owned by the corporation of accommodation styles inclusive inadequate affordable housing. n in order to select an appropriate site. of apartment complexes, duplexes, Critical factors affecting site selection and standalone housing units. It is are enabling topography, proximity envisaged that financing options will to population centers and access to be developed to facilitate ownership of units. main public transport routes.

The low-cost housing project is The design of the housing units expected to form part of a larger will take into account the need for BusinessFocus

Jul / Aug

|

41

Harris Paints Solutions Focus

Harris Paints

BusinessFocus Jul / Aug

|

42

BusinessFocus

Jul / Aug

|

43

C. O. Williams Const. (SLU) Ltd

#1 in St. Lucia

for all your construction needs

C.O. WILLIAMS PROVIDES A FULL RANGE OF PRODUCTS AND SERVICES INCLUDING: • Crushed stone quarry products • Washed pumice sand products • Ready mix concrete • Precast concrete products • Asphalt and paving • Earth works • Civil works

• Road and bridge construction

BusinessFocus

FOR A QUOTE CONTACT US TODAY C.O. Williams Group of Companies Jul Tel: / Aug 1| (758) 44 452 0094 | Email: sales@cowstlucia.com

SPECIAL FEATURE

MAKING OF A CAREER IN CONSTRUCTION

Growing Up in Rural St Lucia

MAKING OF A CAREER IN CONSTRUCTION

Steve Jameson

Growing Up in Rural Saint Lucia Steve Jameson was born and raised in the close-knit farming community of Jacmel. He fondly remembers the neighbourhood as being one of the safest in Saint Lucia. He is the fourth of thirteen siblings with his parents, Florie and Joseph Jameson, both being hard-working farmers. He admits that they were raised during very tough times as he recalls his father constantly struggling to make ends meet for their large family.

constructing latrines for many of his neighbours, taking pleasure in challenging himself to improve the designs and finishings even back then – incorporating fancy windows and innovative ventilation much to everyone’s amusement and delight.

He credits these early projects as solidifying his interest and passion in building and construction. It also made him realise that he had a natural flair for creativity in bringing his designs to life. Being well-liked in the community, neighbours often sought him out to complete their small projects. They appreciated his sense of taste and aesthetic, as his love for what he did was evidenced from very early on.

instructions and doled them out with efficiency. Steve jokes that if they did not get home at the dictated time, they ran the risk of being made to sleep outside. By contrast, he does not remember his father as being strict at all. His father, he felt, was more level-headed than his mother, and kept his children grounded. He is grateful for both of his parents whom he loves dearly.

He reflects that this discipline that His father, Joseph, had a few small was instilled in his youth positively tools that he kept on hand such as a influenced his adult life. He cautions hammer and an old saw. These were young people that what they perceive used for any maintenance required as authoritarian now, may lead them around the house and for farming to do something very special with their projects like constructing chicken lives later on. He is convinced that his coops. His precious tools were off parents methods helped him and his limits to the children, and he would siblings to be better in a lot of ways often warn them as such. This did not Not only was the quality of his work – having control of their emotions, keep Steve from wanting to use them. exceptional, but Steve was the respecting the elderly and others, Having not been afforded the community’s darling. He was always generally knowing how to conduct opportunity to pursue education helpful by nature and did whatever he themselves, and understanding the beyond primary school, he eagerly could without even being asked. importance of doing things the right embraced aspects of construction as His mother ran a tight ship and was way, to name a few. a means to busy himself throughout strict with her children, always his community. From a young age he retaining full control of her brood. He considers himself to be immensely took on the responsibility of She expected them to listen to her blessed and does not hesitate to say

BusinessFocus Jul / Aug

|

46

this openly. He credits his parents with instilling great values in him and appreciates them for always making him feel special despite their humble circumstances. For these reasons, since childhood he always sought to make them proud and never wanted to let them down. They had unwavering confidence that he would make something of himself, which he feels he has in fact gone on to do.

His parents also deeply valued family ties, encouraging the children to stick by each other no matter what. His mother always advocated that they should look out for each other even when things go wrong, as the bigger picture of being family and providing support to each other is what is always most important. Steve has adopted somewhat of a lead in the family – doing his best with continuing to uphold his parents’ wishes. He has come to understand that nothing in life comes easy and fundamentally believes in the power of hard work in

pushing to make things happen so that his family can all be successful together.

He attests to having gone through a lot of struggle. He recognises that a lot of people assume that his life has been easy but he explains that he has had to make sacrifices to be where he is at today. His work always has been and continues to be very important to him. Steve says, “I take my time to produce – I make sure to produce with quality. But life was certainly not a piece of cake for me growing up.”

Nuns washing Steve’s feet

Steve and his daughter, Naila

Top Stone Fabrication Ltd.

BusinessFocus

Jul / Aug

|

47

Construction as A Career Option

Construction of Sandals Bluff

Young Steve

Construction as a Career Option Having had limited access to pursue higher learning at the time, Steve Jameson became a farmer on completion of primary school in Jacmel. He left school at 15 and worked for Moses Henry, a farmer who planted fruits and vegetables in the community. He did farming for three years until he left Saint Lucia to explore an opportunity in Trinidad.

Steve always believed that he could do better than his circumstances. As a young man, he dreamed of being a soldier in the British Army as he saw it as opportunity to secure a better education toward possibly becoming a mechanical engineer. He has always valued education and was convinced that knowledge was the key to a better life.

He laughs heartily remembering his send off to Trinidad, saying “I went to the airport like a prince!” An old couple from his neighbourhood accompanied him, with the old man cautioning him to never turn back; to wholeheartedly embrace the opportunity that he was being presented with to get better for himself. Steve took him quite literally, not even daring to look back from the tarmac at the family and friends who were vigorously waving him goodbye.

Construction in progress

On arriving in Trinidad, he soon secured employment mixing mortar on a construction site. Within 3 to 4 months, he became a Mason. Within the next 3 months, he became the Site Supervisor in charge of a group of about 15 men.

He chuckles remembering his skinny teenage frame, being one of the youngest in charge, and a non-national to boot.

Apart from his parents, Steve credits other persons to helping him along his journey. He fondly remembers his stint as a tradesman in Trinidad and the persons who gave him a break during his most difficult times. He recalls that a gentleman named George provided him with housing and food despite George’s own meager means.

BusinessFocus Jul / Aug

|

48

Steve discussing a project with technicians

Learning on the Job - From the Ground Up

Marigot Bay Resort & Marina (Formerly Capella Hotel)

Renovation work done on building in Soufriere

Learning on the Job - From the Ground Up Making the most of his time there, he soon started trade school in Trinidad, going to classes after working hours several days per week – learning carpentry and joinery, among other things. The days were long with Steve often only having time to grab a shower at home before heading back out to night school.

It would not be uncommon for Steve to treat the whole class to “KFC” on a Friday evening, which worked wonders for his popularity. Already being employed as a Supervisor he was by far one of the most liquid students enrolled in the school. He made friends easily but made a point to stay focused on getting as educated in his craft as possible.

He was able to practically apply his new-found knowledge on the live construction site by immediately getting more involved, and purchased a number of books to augment his education through self-study. A few years into his stint in Trinidad, he had quickly learned how to read blueprints to construct and execute project designs independently. It was not long before he started getting small residential jobs which helped further his skill. He eagerly took on projects to finish the lower levels of two-storey houses and to build roofs.

He got to a point where he felt that he was smart enough and good enough to work on his own. He spent 3 years in Trinidad before returning home to Saint Lucia where he would start a small business building cupboards and doing fancy finishing work. As always, he had the full support of his parents who provided him with a workspace in the form of an empty house. His mother was adamant that he pursue self-employment so encouraged him in getting his business up and running.

developed invaluable relationships with the nuns and priests. This resulted in additional jobs being secured through the church. He is an avid churchgoer who believes there is a God and does not believe any of his success would have been possible without his devoted relationship with Him.

In no time, Steve developed a healthy clientele. Once again, he was fully embraced by his community and as a result was able to secure a number of local jobs. He was also actively involved with the community Catholic church so

Soufriere Gas Station

Maher Centre BusinessFocus

Jul / Aug

|

49

job valued at EC $600,000. Until then, his jobs were generally valued at under EC $100,000. He received the opportunity from the Church not just as a result of the relationships that he had maintained over the years, but because he was the best-suited contractor in the community at the time.

BECOMING A MASTER BUILDER The Dream of Becoming A Business Owner

BECOMING A MASTER BUILDER

He was tasked with renovating the old church to make it bigger while preserving the existing 800 square foot mural designed by none other than famous St. Lucian Artist, Sir Dunstan St. Omer. Suffice it to say, this was no easy task, as much consideration had to be given to maintaining the integrity of the priceless commissioned artwork.

His team was able to successfully complete the job on time, much to the delight of Father St. Rose.

Preserved mural by Dusnstan St. Omer

The Dream of Becoming a Business Owner

and started the retail component of the business. He did a lot of projects island-wide and did very well in that location with most of his business being generated through word of mouth. He built a good reputation, Steve Jameson has always believed his clients spread his good work and in continually improving his skills so their satisfaction with his performance he applied himself and got better and soon the word was out that Steve and better. He admits that it is his Jameson was the Contractor of choice. life philosophy to continuously learn, Steve notes that the issue of trust improve and grow. In assessing his is extremely important to him. He situation at the time, he started to remarks that, “When people take a think about the critical requirements loan to build their projects, they entrust to develop his business. He realised that money to you as a Contractor and that it was imperative to have an you cannot let them down.” office space where people could He also hired technical people such as be assembled to think and to work. Petrus, Darwin Daniel, Ned, Cassius This was the beginning of Jameson Gifford, Raphael “Aput” St. Hill, Angus Construction Enterprises. “Margo” Mercedes, Fell, Coco the

He set out to build an office in Marigot and soon thereafter secured his first computer for EC $12,000.

He hired Ms. Diane Jariah and Mrs. Viventia Stephen to do Office Administration and Payroll. He also hired his sister Ms. Clotilda Jameson who worked as a Time Keeper.

Painter, Cuthbert Jameson – his brother and right-hand man, Bernard Joseph, Gregory Edward, Nicholas Vitalien and Hendrickson “Fodie” Augustin. He remembers this team as being very dedicated, often working at nights, throughout weekends and on holidays not looking for any compensation but to help out the company.

It was not long before he started selling plumbing fittings and other He got what he considers to be his first regularly used items on his own sites. big break – to renovate the Catholic He bought those items in bulk Church in his hometown of Jacmel, a BusinessFocus Jul / Aug

|

50

Renovated Jacmel Church

Renovation works at Jacmel Catholic Church

Capitalizing on Priceless Opportunities

Capitalizing on Priceless Opportunities

From there he got an opportunity with Sandals through Kier International as a subcontractor. He had a very good relationship with the contractor and Steve felt valued and appreciated through this relationship, as he came across someone who saw and understood the emphasis he places on quality and workmanship. Steve says that, “It’s important to realise that people are always watching and paying attention even when you think that they are NOT.” Roy of Kier International supported the development of Jameson Construction Enterprises and assisted with its growth. He acquired some equipment from Kier International when they closed and was fortunate enough to be hired by Sandals directly to do all of their site maintenance.

He remembers purchasing his first piece of new equipment – a JCB 4CX Backhoe – with a loan from Sandals that he subsequently paid back.

He continued working on ongoing Sandals projects, building the dam on the La Toc golf course, the sewerage plant, and changing roofing along with a number of other smaller projects across the multiple resorts on island. At that time, Steve decided to augment his professional staff as well as his labour force. He gives honorable mention to a number of persons who were employed under Jamecob’s Quality Construction such as Shaner Brice, Natalie Antoine, Gregory Sydney, Corinne Marius, Mervy Thornille, Keith Inglis, Hyllsi Joseph, Nancy Byron, Angus Mercedes, Bradely Vigier and Dorrina Auguste.

A huge opportunity presented itself when the Sandals Group, directed

by Mr. Mark Harding, decided to build the Sunset Bluff at Sandals La Toc. He remembers that Mark

Sandals Bluff

Sandals Grande Harding expressed confidence in his ability to effectively complete this project. Mr. Harding stood by him every step of the way and gave him the requisite guidance as a big brother would give his younger sibling. Mr. Jameson applauds the Sandals Group represented by Mark Harding as being a model corporate citizen by giving young St. Lucian entrepreneurs the opportunities to shine.

Sandals Grande naturally to him. Calling on his faith, he realised that he should just tackle the job as he would any other project and not be daunted by the magnitude of it.

With 400 men on site – the biggest crew he had ever worked with – at age 27, he successfully managed and completed the job within the one-year timeline, within cost, to the Client’s Quality Standards and with no injuries on site. Given the size of the project and Steve says that when he first looked at the amount of responsibility that was the drawings he didn’t even believe he bestowed upon him, the job proved could do the job because of the scope to be transformative – catapulting him of the project; it was just so big. The into another level of contracting and project was also an extremely tricky building construction. And poetically, one, being precariously perched on the the Sandals Bluff project also gave birth edge of a cliff. Never being one to back to Jamecob’s Quality Construction away from a challenge, he proceeded Ltd., arguably one of the bravest and to break the project down into smaller, most daring contracting companies on more manageable components. This island, completing complex projects has always been a skill that came with ease.

BusinessFocus

Jul / Aug

|

51

The Challenges of Being of a Young Entrepreneur

The Challenges of Being a Young Entrepreneur

not feel that he gets the full support that he would like to receive. Opting to explore the route of self-financing, he has become incredibly self-sufficient and creative in devising methods to get projects up and running.

He implores that despite the challenges they may encounter, younger contractors should always aim to do what is right and be honorable in their interfaces with clients and suppliers. It is imperative to desist from taking shortcuts. He acknowledges that there are a lot of problems in the industry regarding trust, as clients do not feel that contractors generally act in their best interests.

The only way this can be remedied is with a collective approach to changing the dialogue. Contractors and other industry workers should do what they are being paid to do, ensuring that top quality work is being delivered in order for the industry to not only survive but thrive. Taking shortcuts only harms one’s reputation in the long run, which inevitably turns out to be detrimental to business. Given the natural disasters with which our environment is faced, Climate Resilience Construction is at the forefront of Jamecob’s Quality Construction. Value Engineering is also an approach that the company takes, where feasible, so that clients can receive more value for their hard-earned dollars.

He recognises that the industry is certainly not an easy one to succeed in and advises that in order to be competitive, one must not be afraid of hard work. He intimates that, “People’s expectations are always really high, so you have Looking back, as a then young entrepreneur, he laments the to deliver.” challenges he faced with local financial institutions. In his opinion, when he first started some banks were reluctant He wants to advise clients to enlist the services of contractors to be supportive and encouraging of his obviously thriving who are stable with a permanent office base. That way, if enterprise. He notes that he was not always able to provide there are any problems, the contractor can always be easily the type of unrealistic security that they required of him located, as there is built-in accountability and responsibility. and that not having a well-recognised name did nothing to help his cause. Some did realize his vision and tried to assist, but some did not. Notwithstanding, he recognizes the support of the local banks such as Bank of St. Lucia and 1st National Bank.

It saddens him to know that not much has changed to encourage the local entrepreneurial landscape, as he is privy to the reality of many who are experiencing the same challenges that he did back then. Budding business owners are then left with no choice but to secure alternative means of financing such as opening subsidiary companies or are forced to self-finance and suffer a much slower rate of business growth as a result. He found himself having to be inventive by opening other subsidiary companies such as Caribbean Hot Wings, Beholder Security, Sign Pro and Farming & Development.

He admits that things are easier for him today in some respects, because he has now acquired the means to be able to sit at the negotiating table. However, he still does BusinessFocus Jul / Aug

|

52

The Dream Team - LR: Chico, Tia & Nigel

Other projects of notable mention:

Advantages of Linkages with Key Stakeholders

• Capella – Very large and fancy project with a lot of intricacies • The Marina Village at Marigot Bay / Dubloon Verity • Wartsila Project – the extension of the power station • Sulphur Spring Road for Government of Saint Lucia

the

• Ojo Labs – Vieux Fort Marina Village

Advantages of Linkages with Key Stakeholders

• Numerous upscale private residences all over the island

It is a known fact that people like to work with people who they not only trust, but like as well. Jamecob’s Quality Construction has been fortunate over the years to have built relationships with a number of key players in the industry who continue to seek out their services no matter the scale of the project being embarked on. These fundamental relationships are founded on integrity and fostering completely open lines of communication despite how challenging the circumstances may be.

Mark Harding – Senior Project Manager, Sandals Group The company has worked very closely with Mark Harding of Sandals. Steve describes him as being one of the most genuine people that he has encountered in business. While he acknowledges that Mark can get very serious when it comes down to his projects, he appreciates his sincerity and loyalty in trusting Jamecob to get the job done right every time. Mark consistently gives the team the opportunity to work alongside his group. He also regularly provides the company with valued referrals, which are the highest compliment one can give.

Maher Chreiki – Business Mogul Steve has done a number of projects for Mr. Chreiki, and claims that he has never come across anyone as pleasant. They casually met years ago in a strictly social capacity. Friendly banter would always ensue whenever they ran into each other – with Mr. Chreiki teasing Steve about his supposedly exorbitant pricing saying, “I can hire you tomorrow if you charge me $50 for a yard of concrete.” Of course, everyone knew this was an unfeasible figure as the going rate for concrete was much closer to $500. This good-natured exchange went on for some time until a serious proposition was put on the table in the form of the Dayana Center, an office building intended to be erected in the heart of central Castries. The two gentlemen figured out a way forward by having their respective quantity surveyors hash out the costs associated with the project.

This arrangement is a major key to their business relationship as it allows them to work fantastically together.

Joyce Destang – Owner & Managing Director, Bay Gardens Resorts Steve worked very well with “Ma Destang”, having built the Rodney Bay Medical Center as well as a number of projects within the Bay Gardens Resorts. He speaks very fondly of Mr. and Mrs. Destang, in reminiscing on the warm relationship that they built over time and attesting to the fact that the family has been very good to Jamecob’s Quality Construction over the years.

Sandals Grande

Dayana Center

Rodney Bay Medical Centre BusinessFocus

Jul / Aug

|

53

intelligent and driven by a shared desire to succeed.

PEOPLE AND SERVICE – A WINNING COMBINATION The Benefits of A Professional Technical Team

PEOPLE AND SERVICE – A WINNING COMBINATION The Benefits of a Professional Technical Team A big aspect of Jameson’s contracting business has to do with managing people. He has always seen one of his strengths as being handling the daily tasks associated with any project. He is very hands on and genuinely likes to spend as much time on site as possible. He acknowledges that he is not as keen to manage the back-end aspect of things. He recognises the importance of record-keeping and record management in being able to assess trajectory. Knowing this as not being one of his finer traits, he has made a point to hire people who can complement his skillset to adequately fill in any gaps in the business.

He applauds his team for being competent and dynamic enough to adapt to his needs as well as the needs of the company and their many clients. A spirit of idea-sharing and communication is highly encouraged to foster dialogue and collaboration.

He expresses that he is always deeply interested in the opinions of his team, wanting not only to hear from them but also wanting to be guided by them. In some regard, he sees himself as a facilitator.

BusinessFocus Jul / Aug

|

54

He has always been a good judge of character and has been able to quickly analyze people’s motivations.

He has never been one to look for credit as his sole interest is in getting the job done well. He admits that it is not always easy, but finding the right mix of people is crucial to success in this industry. He sees himself as being the head of the team when it comes to making executive decisions, however he engages his team as much as possible ahead of making the final call – wanting to ensure that it a not just his decision, but a team decision. And ultimately, he is pleased with the direction that the business in heading in.

He credits Mr. Sean Bonnett who has been with JQCL for the past 20 years, for his skills in Business Development and Information Services. Mr. Bonnett has remained loyal to the Company through thick and thin.

He believes that the role of leadership is shaped by the type of people that He also recognises the ongoing one is trying to lead; which is why contributions being made by his it is important to surround yourself assistant Managing Director and with a team that knows what Project Manager – Ms. Mary P. they are tasked with doing and is Augustin, his Construction Project interested in optimal execution. He Manager – Mr. Ivan Henry, Accountant is not interested in leading people – Mr. Alvin Blaize, Accounts Clerk – who do not buy into his vision as he Ms. Stacey Jean and Administrative wants to be among people who are Assistant – Mrs. Sunita Daniel.

My professional background is colourful. I am an Artist by profession having secured Bachelors and Masters Degrees in Fine Art. I was even an Art Teacher once upon a time, teaching Tapion School students and others on weekends. It was an easy transition from Art into IT always having been a self-proclaimed computer geek – I regularly built servers and computers at home in my spare time.

SEAN BONNETT ST. REMY IT Manager & Business Development Officer

journey with him. A lot of the guys who first started out with him now have companies of their own so they have grown beyond Jamecob’s. I am the only one left from the old guard, which makes me the longest-serving Manager on staff. Mr. Jameson saw I started with Jamecob’s Quality the potential in me so I was tasked to Construction in 2005 assisting with ITspearhead the Business Development related jobs. I officially came on board & IT Departments. I was never a full-time in 2008 as an IT Technician. reluctant leader but he made sure to Mr. Jameson and I can both be very At the time the resident IT Technician challenge me to action and execute all strong-willed but he has put a lot had plans to leave the island so I came of our grand ideas. of trust in me and I appreciate the in to understudy and learn the whole freedom allotted to me in terms of Overall my experience has been very system from him in order to easily how I feel the Business Development transition and take over when he good. Everyday working at Jamecob and IT scope of the company should is a worthwhile experience. We strive eventually left. be shaped.

From the time I joined the as management to keep each other Over the years as the company company I’ve always believe that we on our toes by staying challenged. changed, I now have dual roles could accomplish what we set out The company culture has evolved of IT and Business Development to do.

I believe that if you are loyal into being one that is much more Manager. Under the IT umbrella, I fast-paced. And in order to ensure to a company or idea then when the oversee all of the company’s data – progress, we’ve sought to bring in challenges come you do not waiver. encompassing servers, information people who embody the mindset of At the end of the day if you set your and communications. As Business not only wanting to get things done mind to your goals you can achieve Development lead, I deal with all of our them. A lot of people fall along the but done well. satellite companies; which are Beholder way side believing that things are Security, Sign Pro Multiservices Inc. and Construction is generally a challenging not achievable. industry. In my opinion, you must first Caribbean Hot Wings. have a love for it among other things I know that the company can do much With Business Development, we look in order to be successful. Years ago, better than we’re doing. However we for avenues where we can diversify I set out to do IT in a Construction are doing better than we did years ago outside the scope of the construction Company but I have grown even so I am optimistic about our future. industry but our diversified businesses beyond that. I have great passion for As the construction industry changes, are all tied back to construction. For what I do, but I am not an Engineer and becomes more saturated, I am example, with our newly formed or a Project Manager, however I have confident that we will remain resilient Sign Pro, all signage comes in after adapted over the years, growing to and continue to build on our proven construction so it is a complementary have a commanding understanding of track record of constructing quality business. At the end of the day when all of the inner workings of the business. buildings and projects locally and the client’s project is completed , internationally in the future. they require surveillance and other communication apparatuses installed to secure their investment which falls under the Beholder Security Portfolio.

At Caribbean Hot Wings we serve a huge cross-section of patrons daily with our complete menu. And on Fridays when our workers want to unwind, they all go to Caribbean Hot Wings, for affordable food and drinks here-by giving back to the company.

This growth has been driven by Mr. Jameson himself, and the people he has chosen to go along on this BusinessFocus

Jul / Aug

|

55

MARY PATRICE AUGUSTIN Assistant Managing Director & Project Manager Mr. Jameson is a man of vision. He is very knowledgeable in his craft and knows how to deal with people.

He knows what he wants for his company, his team and his clients and he is exceptional at communicating that. He consistently motivates us – it is not uncommon for him to send us inspirational prayers, videos and quotes via WhatsApp. He is a natural mentor as he takes the time to teach, with his influence being evident in a lot of the technicians who have worked under him.

passion filter down to the lower staff is what sometimes poses a challenge.

We have positively influenced some because we have seen it in action but we are still working on full buy-in.

Overall, the working environment is a very positive one but there is room for growth. Our long-term vision is to operate at international standards but to do that it takes a lot of discipline.

Compliance is a very important part of this business so we are putting the structures in place now ahead of applying for certification.

I see my contribution as providing perspective and a big picture approach May 7th, 2019 marked my one-year to managing the business. Having anniversary of having been with the worked extensively with clients, Company as Assistant Managing consultants and agencies, I am Director and Project Manager. I One of the things I most admire about equipped with knowledge of what they coordinate all projects and oversee Mr. Jameson is the amount of trust that look for in a Contractor. I am tailoring office activities, providing structure his clients have in him. It’s a testament the activities of the Company to in the form of implemented standard to that fact that people like to do match that. Strategic alliances are very operating procedures. I assist Mr. business with people they like. Not important to running a competitive Jameson with running the Company many contractors have that reputation. business in this industry so we must and determining projections while It motivates me to know that I work for set ourselves up to have access to all also assisting Sean with Business someone who is so well-liked and who types of resources – financial, human, Development. My main role, however, maintains integrity in his dealings. equipment and materials. is really to provide support, structure What also makes us work well is that I caught his vision from early on so It is very important when you have and consistency on an ongoing basis. these plans that everybody does their It is imperative that Construction I have been able to run with it. He part. It is often said that I keep people Companies have the Office Operations supports my growth and development focused and, on their toes, – giving be aligned with the Project Management by constantly engaging in open and reminders, guidance, training and Cycle. We have taken the initiative to frank discussions, sharing advice, coaching to staff. I facilitate us staying make that a reality at Jamecob’s Quality knowledge, past experiences and past on track by ensuring that everyone Construction. It was an adjustment solutions. He is generally just very has the resources that they need to for Support Staff to grasp how they fit helpful and supportive of all of us. meet objectives. into the Project Operation as a whole, I love the management team that but once they did, it made a huge we have – we are loyal, passionate, There is a lot of confidence placed in me difference in things running smoothly knowledgeable and forward-thinking. to execute competently. Ultimately, I across departments. I have regular There is support of and for each other. would like to see the company being a meetings with the staff and I ensure When we come to a management local, regional and maybe one day, an ongoing professional development for meeting, we all speak for the good of international leader in construction. I key people in addition to being involved the company. That kind of strategic would like to see Mr. Jameson’s legacy in overall planning and assisting with thinking fosters a very positive live on for generations to come so budgeting, compliance, technical work environment. Having that energy and that the Company’s vision takes on a life of its own. and engineering.

Mr. Jameson is driven and set on results so we are encouraged to adopt the same “make it happen” attitude. As an engineer that is always the crux – “How do I make it happen?” This expectation pushes me to research more and to find out how other people did it. I am often called on by the Managing Director to provide advice and the kind of assistance that he needs really requires me to regularly put on my thinking cap.

BusinessFocus Jul / Aug

|

56

Baywalk Shopping Mall

Sun General Ins. Inc

BusinessFocus

Jul / Aug

|

57

IVAN TREVOR HENRY Construction Manager

At the tender age of five years old I distinctly remember telling my mother that I wanted to become an architect. Back then I did not even know what an architect was, but that desire slowly developed as I doodled and began drawing houses. I never thought of being in any profession other than construction. It has always been an innate desire of mine and I’ve been fortunate to have my family, and particularly my mother, strongly support my calling.

I naturally pursued schooling in keeping with my interests and became a certified FIDIC Project Manager. I acquired extensive hands on experience working as an Engineering Technician, Project Manager and Maintenance Manager, also dabbling in entrepreneurship as a Contractor along the way. I am appreciative of all the experience that I attained as it has proved invaluable in not only honing my technical skills but my ability to manage people.

Having worked broadly in the industry, I knew Steve Jameson for a while but I got my first opportunity to work closely with him on the Ojo Labs project in Vieux Fort, where he enlisted my services as Project Manager. We had a great working experience which resulted in us discussing future projects as well as his desire to expand the business. I saw something in Jamecob’s that I had not seen in other companies and I soon discovered that Mr. Jameson and I share similar leadership principles.

I am of the opinion that project leadership has two facets – the relationships that you have and the tasks at hand. If I accomplish the task with everybody being disgruntled then I have not succeeded. By contrast, if everybody is happy and I have BusinessFocus Jul / Aug

|

58

they are exceling, having successfully completed two projects so far.

It is heartwarming to know that this position allows me to have that sort of impact on young people. I often tell them not achieved the task then the same “make me proud”, and they respond by applies. The two have to marry. Also, if an saying “always”. employee I’m managing does not improve The working environment in construction then something is wrong. Fostering can be volatile but as leaders we have to improvement is all a part of my success. navigate the highs and lows. We are driven I saw these principles clearly defined in by timelines so we constantly have to push Steve in working together on Ojo Labs. to ensure that we reach our targets. There It was also hard to ignore the incredible are days when I’m extremely tired, happy passion that he has for what he does. I or upset but overall the atmosphere is a saw the company growing in the right very supportive one. I don’t think there is direction and I wanted to be part of that another boss like mine. Being very aware, growth. When he eventually approached he will notice when I’m frustrated and will me, I was already anticipating the make an effort to assure me. Sometimes conversation. We had a meeting where he will encourage me to step back because we discussed what we were both looking he sees that I’m overwhelmed. for and we came to a mutual agreement.

I would go so far as to say that the reason I have officially been with Jamecob’s that I joined the company is because of Quality Construction since October Mr. Steve Jameson. He leads confidently 2018 and so far, I have no regrets. As and capably, giving me the big picture and Construction Manager, I am thoroughly competently showing me where I fit in so enjoying my role. Despite having bad days that I can work effectively. He is adept at at times, every morning I wake up ready ensuring that everybody understands their to roll. The scale of the projects, while not roles. He is my mentor as well because he the biggest I have worked on, are far more will often teach me new and different ways technical. I’ve had to hone in my skills and of doing things. be more aware of multiple facets of a I can say much of the same for the other project and how they come together. team members – it’s an incredibly cordial In terms of contributing to the company’s working relationship with the senior progression, I am focused on developing management team. Very often, we bounce young technicians. I do my best to ideas off each other which is refreshing encourage and support my team in because it is exactly how I like to work. operating at their best. I am imparting We have a “let’s make it happen attitude”, my project management knowledge, and wholly influenced by Steve’s fearless helping them understand how to be better approach to work. With him at the helm, leaders. That has worked out so well that and the rest of us right behind him, there we have a small projects team that those is nothing that we cannot accomplish one technicians have taken control of – and project at a time.

I am the Company’s Quantity Surveyor (QS) and have been for 19 years now. Initially I was a full-time staff member with the Company, ultimately becoming Head QS before moving on to start my own business – Alphonse Designs & Management Services.

My interest in the industry was spurred by my father’s profession. At the time he was the Property Manager for Bank of St. Lucia but in his early years had completed the Building Technology Programme offered through the Division of Technical Education and Management Studies (DTEMS) at The Sir Arthur Lewis Community College.

On leaving St. Mary's College, I decided to follow in his footsteps. I knew what his job entailed and had gained some exposure having accompanied him to a few sites. It seemed appealing and I knew even then that I did not want to go into a conventional profession.

Despite being discouraged by a number of people, I enrolled in the Building Technology Programme. Fortunately, I had conviction in my desires and was confident in my interests.

As part of our course of study, we were exposed to architecture, engineering and land surveying however I instantly fell in love with quantity surveying. It was very simply everything that I liked. It had a bit of accounting and math – subjects that I had always excelled at, but it also required a broad understanding of all aspects of construction. I’ve always perceived quantity surveying as being the accounting component of construction and coming from SMC with a strong foundation in that regard certainly helped.

After graduation, I had the good fortune to start working under a mentor right away. Knowing that I had taken a liking to the QS profession, my father engaged a colleague of his, Mr. Cornelius Dolcy – one of the most well-recognised Quantity Surveyors in Saint Lucia. He took me on as an apprentice and gave me my first real work experience, throwing me right into the thick of it. I thrived and took

MARVIN ALPHONSE Quantity Surveyor

on all the opportunities that came my way with enthusiasm as I was grateful to gain hands-on knowledge and experience from a well-established and respected leader in the field.

I first met Steve Jameson while working on the Sandals Bluff Extension at Sandals Regency. The company I worked with then handled all the quantity surveying for Sandals.

I was entrusted with being the site QS for that project and Jameson was the Contractor. That large-scale project was fundamental for me and gave me a deep appreciation for everything I had learnt in the classroom. Things completely fell into place and it became a platform for me to elevate myself. I continued working with Mr. Dolcy’s Company until shortly after his passing in 1999.

Losing him was very difficult but I am forever grateful for everything that I learned under his tutelage.

By 2007 I wanted to develop myself further so I enrolled in a BSc Quantity Surveying programme through the University of Reading. It was a very intense course of study but on completion in 2011, I felt that it was the right time to start my own business.

My decision was well-received by Mr. Jameson. He has always appreciated and understood that everybody grows.

I served my time and I served well so he applauded my ambition. I made a point to stay close to the company and he continues to entrust me with doing all of the company’s work. I work with Having already established a other contractors but Jamecob’s Quality relationship with Steve Jameson, Construction is my biggest client. the door was open for me to join Jamecob’s Quality Construction. It From the onset, Steve and I had a was a change of pace going from very good relationship. He has always a Project QS representing clients believed in giving young people a and trying to save them money to chance to prove themselves. Over the now being a Contractor’s QS where years we have developed an innate I had to essentially ensure that our level of mutual trust. It has been jobs were profitable. I was also incredible to watch the company’s tasked with other responsibilities of clientele evolve. Jamecob’s has always doing procurement, quality control been an established company for as and cost control. We worked on a long as I can remember but it has been number of esteemed jobs, adding refreshing to see stronger people being to the QS team over time to manage brought in to fill pivotal roles. The our growing portfolio. It was a company has maintained its structure really good experience with my role and strengthened its reach. I would expanding into management. It was like to see the current trajectory being a learning curve at the beginning. I upheld. I hope that our relationship had a hard time initially signing off on continues to be fruitful with us working work done by junior staff and Steve on even bigger and more challenging recognised this but he encouraged projects going forward. me to trust people and delegate work so that I was eventually able to manage effectively.

BusinessFocus

Jul / Aug

|

59

Our Team Behind the Scenes

Our Team Behind the Scenes No serious operation would be complete without the right back office support in place to sustain the business. Effective back office operations help any company to achieve more in terms of productivity and cost efficiency by competently handling all data and information and ensuring the correct flow between front and back office units. Overall operational improvement of a company also depends heavily on the back-office operation as it is the pivotal point in helping the company identify possible options for optimizing resources. For all these reasons and more, it is imperative that the right investment be made to ensure business growth and continuity. This is no different when it comes to Jamecob’s Quality Construction. Here is the team behind the scenes ensuring that things run optimally and smoothly: all materials are sourced, purchased and paid for through his department.

This function is fundamental to smooth operation on the respective construction sites. He welcomes the challenges provided by the Project Management aspect of the business as it has encouraged him to deepen his knowledge of accounting for projects.

ALVIN BLAIZE – ACCOUNTANT Alvin has been employed with the Company for just about 1 year. As the Accountant he is in charge of managing finances, purchasing and procurement and all things accounting-related.

Despite it being his first time working within the Construction Industry, he is finding his footing as the accounting fundamentals are essentially the same across industries. He says what sets this industry apart is that it can be BusinessFocus Jul / Aug

|

60

tedious at times from the purchasing standpoint as materials are always needed; so it is imperative to be on top of your game. It is not uncommon for the Company to have multiple projects running at once, adding to the pressure of having to manage and deliver resources on time.

He believes that the back office is the backbone of the organisation as

He admits that Accounting has always been a true passion starting as far back as secondary school. It has always come naturally to him, making the decision to pursue this track an easy one. Going forward with Jamecob’s, Alvin hopes that he can continue to build on his working knowledge of the industry and get an even better grasp of the projects side of things. He enjoys that everyone in the Company is dedicated and focused on getting the job done and, in this light, strives to continue improving since as he says, “there is always room for improvement.”

STACEY JEAN – ACCOUNTS CLERK Stacey has been with the Company on and off for 9 years, coming on board right after having completed her education at Sir Arthur Lewis Community College. She has always worked in the Accounting Department, dealing with wages and salaries, reconciliations and postings to name a few. She jokes as she acknowledges that she is commonly referred to as “the Payroll Lady”, but the importance of this key function is not lost on her.

She believes that the role of back office is integral to the Company’s success. Over the years she has seen the scope of projects increase, and she hopes that this trend will continue.

With the implementation of Project Management principles, the back office has had to adapt and evolve in terms of the type of reporting that is now required. She is appreciative of the learning that she has gleaned on the job from past and current

Accountants, even being motivated to start pursuing the reputable ACCA designation herself.

Stacey admits that no company is perfect, but that they do their best to build positive working relationships.

“We try to maintain a very close-knit working environment,” she says. She credits two lessons with fuelling her professional journey – being continuously open to learning and always aspiring to be better.

SUNITA DANIEL – RECEPTIONIST & ADMINISTRATIVE ASSISTANT Sunita has been with the Company for just under 1 year, having started in August 2018. She answers the phone and interfaces with anyone who visits their office in Cul-de-Sac. In addition, she provides assistance where needed by performing secretarial duties and helping the Accounts Department with processing purchases. Speaking on the importance of her team she says, “if we don’t do our part, then the other parts won’t function.”

She works well with others and enjoys the opportunities the role provides in terms of allowing her to meet and interact with new people. Despite being comprised of relatively new team members, she likes that the back-office team works very well together. She respects Mr. Jameson and appreciates that he is down to earth.

understanding of Project Management as she is witness to the key role it plays in the Company’s success. She sees all the potential for ongoing growth with the addition of new businesses and is hopeful that the Company will continue on this successful track.

Striving to constantly stay on top of things, she aspires to pursue a better BusinessFocus

Jul / Aug

|

61

Profiles of Long Serving Staff A Profile - Long Serving Staff

Angus Mercedes (Margo) Started: 2003 Position: Warehouse Assistant Job Summary: Ensures that all tools, equipment and materials stored in the warehouse is accounted for, retrieves all supplies from the warehouse to transfer to different sites, loads and offloads any supplies into and out of the warehouse, maintains cleanliness of all storage containers, surroundings and any other duties as assigned.

Raphael St. Hill (Aput) Started: 2006 Position: Mason Job Description: Assists in building layouts, framing and roofing structures, uses equipment and tools to safely perform basic construction tasks, tearing down, rebuilding structures, cutting openings into walls, ceilings, plastering, laying of blocks and performing all other masonry functions.

Winston Felix (Fell) Started: 2006 Position: Mason Job Summary: Assists in building layouts, framing and roofing structures, uses equipment and tools to safely perform basic construction tasks, tearing down, rebuilding structures, cutting openings into walls, ceilings, plastering, laying of blocks and performing all other masonry functions.

Hendrickson Augustin (Fodie) Started: 2006 Position: Mason’s Assistant Job Summary: Prepares job sites, loading and delivery of materials, uses machinery on sites, setting up ladders, scaffolding, providing assistance to carpenters and masons and any other jobs assigned.

Sean Bonnett Started: 2010 Position: Business Development & Information Service Manager Job Summary: Responsible for systems management, creation and procurement of all graphics relating to the Company; researches and procures all required computer systems for the Company. Responsible for maintaining positive company image. Assists in setting up subsidiary companies.

BusinessFocus Jul / Aug

|

62

Leonard Khodra Started: 2011 Position: Truck Driver Job Summary: Transports site workers, carefully follows schedules for deliveries and pickups, purchases and transports materials and maintains a positive working relationship with suppliers.

Stacey Jean Started: 2013 Position: Accounts Clerks Job Summary: Processes payroll, coordinates with time keepers to ensure employee’s times are correct, prepares and processes NIC/Paye, postings of cheque payments, suppliers’ invoices. Reconciles and submits VAT returns, ensures receivables are collected and deposited.

1st National Bank

Quality Aggregates

BusinessFocus

Jul / Aug

|

63

Engineer, quickly moving up the ranks to become a Project Coordinator for major funded capital projects. I performed the roles of both Civil Engineer and Project Coordinator for about 10 years in that capacity. My last stint was as a Consultant - Project Coordinator of the Hurricane Thomas Recovery Project funded by the Caribbean Development Bank.

Our Female Professionals Breaking the Glass Ceilings

Our Female Professionals Breaking the Glass Ceilings Our Female Professionals Historically speaking, the Construction Industry has been dominated by men. This applies both regionally and internationally. Given the nature and culture of the industry, this fact certainly does not come as a surprise.

Women have generally been thought of as the fairer and more delicate sex so were not encouraged to pursue what was once seen as brute work. In recent times there has been a marked change in the statistic, with misconceptions about gender-specific roles gradually diminishing. There are a growing number of women choosing careers in construction. While women still are far from surpassing men in numbers, there are admittedly a lot more women on sites than there used to be.

This movement is spearheaded by increased awareness with young girls in schools being educated about the broad career opportunities that are readily available to them. Women have been utilizing the benefits of education on a global level with a steady increase of women enrolled in primary, secondary and tertiary level education. Fortunately, one of our very own local enterprises is encouraging women to pursue careers in the Construction Industry. Jamecob’s Quality Construction is a proponent for BusinessFocus Jul / Aug

|

64

females who are interested in this career track. Mr. Steve Jameson ascertains that the industry is actually very well-suited to women’s strengths of being focused and organized. He advocates for women to consider and explore the industry as a viable option. Jamecob’s currently employs a number of qualified women on its construction sites. Here are the profiles of two dynamic women who are changing the face of the industry:

Mary Patrice Augustin – Assistant Managing Director & Project Manager I have a Bachelor’s Degree in Civil Engineering but most of my work life has been Project Management.

I started off with Diwi Consult as an Assistant Engineer and Quantity Surveyor. After that I joined the Ministry of Infrastructure as a Zonal

It may come as a surprise that I initially wanted to be a Commercial Airline Pilot. The subjects that I studied were always very technical – Physics and Mathematics, but I also did Business and I’ve always loved Science. Project Management came about by coincidence and out of necessity in working with the Ministry of Infrastructure as it was required by my job. I did quite a number of courses and became very well-versed having studied the subject locally, regionally and internationally in Singapore and China.

In construction we have this tripartite arrangement – client, consultant, contractor. I had already worked for both clients and consultants so I wanted to try my hand at the contracting arm. After I joined the Company, it struck me that as an engineer I had a certain apprehension toward working with a contractor regarding quality. There is seemingly always an ongoing battle between contractors and engineers when it comes to quality. In Project Management you have to meet quality standards within cost, time, health and safety and other parameters. One of things I have grown to like and really admire about Mr. Jameson is his commitment to quality.

This was one of the things that made me feel comfortable since we are on the same page.

My experience as a woman working in the industry has been positive.

Normally it is just me and the boys.

For my entire technical career, I have always been fully supported by my male counterparts. I know sometimes women can feel apprehensive about entering the technical fields but I think it is one of the best industries for women to work in. The modern woman is very detail-oriented and focused, which is

well-suited to this type of work. We have young female employees who work on our teams now. They are very disciplined, always on time, getting things done quickly and efficiently.

around while he worked on the the same opportunities as my male family house. I grew curious about counterparts. However, the challenges construction and upon entering the came with handling work forces which Vieux Fort Comprehensive Secondary consisted entirely of men. Some of School I chose all the subjects that were them did not agree with having a freshHaving been employed in this particular classed as boys’ subjects. I furthered faced female straight out of school role, I have been exposed to interfacing my studies in Construction Engineering telling them what to do. I was timid at with a wider variety of people. I am at SALCC. Upon graduating from the first, being a very reserved individual, learning the importance of taking my aforementioned, I did not stop there. but as I gained more experience and time to build rapport and relationships. I completed a few courses in Project confidence, I was able to raise my I am focused on ensuring that there is Management and pursued a Bachelor’s voice and give instructions as needed. an atmosphere of trust, which is a vital Degree in Construction Management.

I officially began my tenure with component in building relationships I have been employed in the sector for Jamecob’s in July 2018. Although I and by extension, gaining access to a period of sixteen years with hands was previously employed as a Site additional opportunities. In my opinion, on experience in project conception, Manager, I accepted the offer to work building relationships has to do with design, supervision, construction in the position of AutoCAD / Logistics keeping my word, maintaining my management and maintenance. In this Technician because of my love for the integrity and ultimately delivering on regard I have had the opportunity to process in seeing the projects develop what I say I am going to do. supervise projects where I have been from concept to finished product. an integral part of the design team. Presently, I also serve in the capacity One of my core competencies is the of Finishes Supervisor and assist the management of construction projects Construction Manager in the day to and cost estimating. Most of my tenure day running of the project. has been under the tutelage of a Civil My main contribution to the Company is Engineer/ Project Manager. to assist with gathering information that

Nancy Byron – CAD/Logistics Technician

Based on my experience I consider myself to be self-motivated, task-oriented and self-directed. Through the years of my employment I have recognized that success is underpinned by continuous professional development. However, most of my development has been on the job training and self taught.

My interest in construction began at an early age, I was probably eight or nine when I followed my grandfather

My early days working in the construction industry came with no discriminations, as I was awarded

is pertinent with the day to day running of any construction project. So far with the assistance of the project team I have implemented a few spreadsheets to ensure the project is properly documented. We still have a long way to go but as long as there is teamwork the goal of the Company will be achieved.

Steve with female construction workers BusinessFocus

Jul / Aug

|

65

Looking to the Future - The Next Generation Becomes Involved

Steve with sons, Steven and Nigel

Looking to the Future – The Next Generation Becomes Involved Jamecob’s Quality Construction is not unlike most family owned and operated businesses. While the business was founded by and is currently directed by Mr. Steve Jameson, he has sought to include his immediate and extended family in the business in varying capacities. Over the past 30 years, the Company has employed siblings, cousins and of course his very own children once they became of age. We had the good fortune to sit down with youngest five of Steve Jameson’s brood to discuss their interests and hopes for Jamecob’s Quality Construction. There is no denying that the business has been an integral part of all of their lives, and for most will continue to be instrumental in shaping their futures.

NIGEL JAMESON Nigel has been working with the family business for close to 4 years now. He operates as a Supervisor overseeing small projects with a small close-knit team. He is well-versed in all aspects of construction having been exposed to the industry from a very early age. He has always been interested in working in the business.

BusinessFocus Jul / Aug

|

66

“From the time I was 8 years old, my father would bring me on the construction site. I was always fascinated by the heavy equipment and always wanted to operate them and so I did at a very young age. Working in the business was a natural evolution for me. There was never anything else that I wanted to do. I love seeing a project go from being a blank canvas to the finished product. My knowledge so far is from Secondary School where I did Technical Drawing and Building Technology. I also commenced Tertiary Level education as an undergraduate in the field of Construction Engineering. I have acquired hands-on knowledge by working on site where I get to associate myself with other technical staff. I look forward to completing my Associates Degree and one day furthering my studies at University in Construction Engineering, because I understand the importance of education. Now that I have gained so much experience on the field, I know it would be a plus for me.

My father and I have a very close relationship; we do practically everything together from working to having lunch. We have a lot in common in terms of our zeal and the enthusiastic energy that we bring to work. He has taught me so much.

We have a very good understanding of each other. He has always been present for each and every one of us – its one of the biggest things that I appreciate about him. And now that I have a son of my own, I want to be a that kind of father to him.

My siblings and I try to maintain the same kind of closeness since he has always encouraged us to do so.

I would ideally love for all of us to eventually be actively involved in the Company.

When it comes to the business, I am very thorough and focused on getting things done the right way. I have seen how my father has operated over the years and I try to emulate his methods, but we sometimes have different ways of doing things. I have always been a straight-forward person so I believe in engaging in open dialogue, and being as direct as possible, which can work against me at times but I am still learning.

Overall, the business is moving in a very positive direction. My father has always said that he wants to put everything in place for the business to persevere. I have every intention of continuing his legacy and making him proud.”

measurement and quantitative side of the business.

currently working in the business I sometimes feel that there is extra pressure to perform. My strengths “I was always someone who gravitated that I bring to the table are flexibility toward accounting and money management. I was influenced by in dealing with people and constant being around the Quantity Surveyors. willingness to learn and improve If you don’t understand the costs in business and in life. I try to fit in then you cannot understand the everywhere and do my best to help business. So this has always been the everyone relate.” foundation of construction for me. I’m “My father always says to “do your also looking at Project Management best today” – and that is something now, getting a better understanding that has always stuck with me. I find for the overall knowledge areas of this advice helpful as I am guilty of the business – costing, procurement, taking on a lot, so I try to do one stakeholder relationships, integration thing at a time and have every day and initiation. It’s a diverse business.” be a new day.”

NAILAH JAMESON

She believes that working with family is not unlike any other business, other Nailah is a resident Quantity Surveyor than having to remember that they are at Jamecob and is furthering her all family at the end of the day. “If we knowledge of Project Management. understand that, then at the end of She has been employed with the the day we will all be fine.”

Company for 10 years now. Much like “When it comes to my father, I don’t her bothers, Nailah was exposed to always get the response that I am construction sites from a very early looking for. Being the only daughter age but navigated more toward the

Nailah wants to see Jamecob’s evolve into being a really big entity – moving more into regional and even international business. She thinks there is also scope for growth in the retail and wholesale markets so hopes to see that aspect of the business become a reality some day.

Division of Technical & Management Studies (Sir Arthur Lewis Community College), Jason worked with the Company as an Office Assistant and Procurement Officer for 5 years before leaving to pursue his studies. He has always been interested in the subjects of Business and Management and was further influenced to pursue this track by the exposure gained from his recent work experience with the Company. On completing his degree, he intends to return to working in the family business with the intention of contributing to its ongoing success.

I enjoy the dynamic of working with family. My siblings and I love each other. My father has always pushed us to work well together in addition to studying to further our education.

He did not get extensive formal education so he encourages us to take advantage of the opportunities that are available to us.

JASON JAMESON Jason is Steve Jameson’s youngest son. He is currently pursuing a Bachelor’s Degree in Management at the University of the West Indies in Barbados and hopes to graduate in 2021. After graduating from the

“We have stood the test of time by thriving in business for so long. I look forward to working with my father in the future and to seeing the business grow. I am happy to have him as a father and particularly, as a manager because I can learn from him in a business sense. He has been a really good role model to me.

My father’s personas as father figure and business owner are one in the same to me. I see him as being very specific, knowing what he wants and being convicted in his vision for the business. It is interesting to see him work because he knows exactly what he wants to achieve. His influence on me has been the same. I try to be like him in terms of adopting his personality and business-savvy. One day I hope to accomplish even a fraction of what he has achieved.”

BusinessFocus

Jul / Aug

|

67

Rejan is currently studying Civil Engineering at the University of the West Indies in Trinidad & Tobago. She has worked at Jamecob’s Quality Construction part-time as a Site Assistant during her summer breaks.

RÉJAN JAMESON

“I’ve always been interested in construction and architecture. I opted to do engineering instead of architecture because I wanted to have a broader base in the industry. My dad is in the field and he exposed me to the industry so that helped. I find the buildings and structures fascinating. I am intrigued by everything from what keeps the building up and the process “I don’t technically fall into the bracket of construction, but I believe construction has a place in International Development. There is a way to intertwine the two so I plan on figuring that out. I see myself coming back to help out in the business, perhaps in administration or human resources.

SHEERKIM JAMESON Sheerkim is Steve Jameson’s youngest child. She has worked at Jamecob’s Quality Construction part-time as an Administrative Assistant during her summer breaks. She is currently studying International Development at Humber College in Toronto, Canada.

BusinessFocus Jul / Aug

|

68

Certain aspects of the industry have always been appealing to me. I’ve witnessed my father participate in volunteerism where he has helped construct primary schools around the island. I also tried to put the business in touch with non-profit organisations so I hope that we can take on more of that kind of work.

Construction seems to have always been another sibling since it gets so much of his attention but regardless of that my father has always been

of going from digging up a trench to building columns and beams.

I am still uncertain of my plans once I graduate because Trinidad offers work opportunities so I will need to decide. I am also considering doing my Masters in an energy efficient aspect of engineering. It is definitely a possibility that I may return to work with Jamecob.

My father is very intelligent and achieves anything he sets his mind to. He has made huge strides in the construction industry and I admire that as his daughter. He taught me to work hard for what I want so I intend to do just that.” very present in all of our lives. And despite not being directly interested in construction, he has always told me to go as far as my feet can take me. He motivates me and made sure to impress the value of family upon us – always promoting that we stick together.

I find that Jamecob has really grown in the past 2 years. I see a more modernized approach being implemented and there is a lot more networking going on outside of St. Lucia. While we try to preserve our culture and our country in general, there is still a lot of room for growth construction-wise and I see the Company leading the charge in that respect.

Renee's Construction

For all your insurance needs, call us for the best rates on the Island!!

Agostini Insurance

• Renovation • Design & Build • Build Construction • Civil Engineering Works • Construction Management

RENEE’S CONSTRUCTION Cedars Rd Box GM819, Castries T: (758) 452-1681 F: (758) 452-6518 renee.construct@gmail.com www.reneesconstruction.com

J E Bergasse Building | 1st Floor | Vide Bouteille | Castries Tel : (758) 456-6580, 456-6588, 456-6585 Fax: (758) 456-6581 Email : aib@agostini-stlucia.com / www.agostini.com

The Montessori Centre Montesorri Centre

OF TEACHING EXCELLENCE

Age range from

18 months -12 years ( Toddler-Grade 6 )

Extra Curricular Activities include:

French, Spanish, Music, Creative Arts, Tennis, IT, Football, Track & Field, Swimming & Dance

Trained Staff in all classrooms.

Small class size, individual/ small group instruction

Rodney Heights, P.O. Box 2631, Castries | Tel: (758) 452-8114 | Fax: (758) 452-9409

montessoricentreslu@gmail.com | themontessoricentre.org BusinessFocus

Jul / Aug

|

69

Testimonials

Testimonials

Strategic Partnerships - A Critical Component

By Mr. Youcheng Su, Head of Management for Overseas Business, Decai Decoration Company Ltd. Having spent the last 3 years implementing business and investment plans in Saint Lucia and the Caribbean region on behalf of a number of investments and companies from UK, Europe and China, I am so fortunate to have gotten to know JQCL and its founder and MD Steve Jameson through numerous development projects in Saint Lucia with the firm.

The vision, the quality of the management and services of JQCL are very competitive and attractive to global investment, and for international companies to invest and set up business in Saint Lucia.

It is my honour and privilege to be a business ambassador for JQCL in UK, Europe, China and the Far East while I still play a key strategic role for some of the major companies in those countries from material and machinery supply to capital investment and assets management. From my point of view JQCL has the same quality and competence with those large domestic European and Chinese companies as well as multinational companies.

Hunan Construction Engineering Group. The group has 8 subsidiaries and 4 manufacturing plants.

Zoomlion Heavy Industry Science and Technology Co., Ltd. is a Chinese manufacturer of construction machinery and sanitation equipment, with headquarters in the Zoomlion Science Park in Changsha, Hunan. Zoomlion is one of top 10 construction machinery enterprises in the world.

Anhui HELI Co. Ltd was listed on the Shanghai stock exchange in 1996, with registered capital of 514 million yuan, and is currently one of China's largest forklift groups to enter the world's top 10 industrial vehicles industry. In 2011, it was ranked eighth in the world.

Global Contractor, Procurement and Finance Partners: China National Technical Import and Export Corporation (CNTIC) is a large-scale, state-owned enterprise with main businesses in technology, trade, project contracting and project management and procurement integrated services.

In 1998, the company became a wholly-owned subsidiary of China General Technology (Group) Holding Ltd. which is under direct supervision of the central government.

JQCL’s owner and management has a vision for growth not just as a quality local construction company, but by expanding throughout the entire Caribbean Region. With construction as a core business, the company also has The main business of CNTIC includes import and export ambitions and plans to enter into major PPP infrastructure of key technologies and complete plants; domestic and projects, assets development and management, waste overseas project contracting and project management; to energy, water treatment, green and renewable energy trade, tendering, commercial and technical consulting, and battery storage, by benefitting from investment and investment and financing at home and abroad etc. In the technology resources through partnerships with major past 60 years, CNTIC has accumulatively completed the global companies. import of key technologies and equipment, international project contracting and export of complete plants and The following companies already cooperate directly with technologies for over 7,000 projects with total contract JQCL in Saint Lucia and the Caribbean region through their value of more than USD110 billion covering the areas of UK/Europe and Chinese offices, aiming to establish a strong partnership with JQCL in developing the business and energy, transportation, communication, petrochemical, metallurgy, building materials, machinery, electronics, investment portfolio in St Lucia and the Caribbean Region. pharmaceuticals, agriculture, forestry and education etc.

Plant, Manufacturing and Material Suppliers:

ADTO Group founded in 1998, is one of the largest steel tube & scaffolding R&D, manufacturing and trading companies in China. The company has undertaken many major projects in China in collaboration with China Construction Group and

BusinessFocus Jul / Aug

|

70

Decai Decoration Group has already emerged as a well-known and leading enterprise in the architectural, decoration and construction industry in China. It is one of the top 10 contractors in curtain walling and interior fitout firms in China.

Testimonials cont'd Steve Jameson, Managing Director of Jamecob Quality Construction is who one would refer to as a home grown contractor. I had the distinct privilege on behalf of 1st National Bank of working closely with Steve on a few projects as Manager of Projects and Service back then. One of the projects which comes to mind is our Marigot Bay Branch. We were challenged for space from the onset but we needed to tap into the tourism niche market there.

We went out to tender and Jamecob was the successful applicant. The consultations held were very productive and Steve went about meticulously customizing the design to ensure functionality to meet the Bank’s requirements. Steve and his team worked diligently; the consummate professionals, keeping me informed every step of the way. The quality of workmanship speaks for itself. You can verify by visiting the branch anytime. I am happy to say not only did Jamecob deliver on quality they also met our required deadline for hand over and completed the project within budget much to the Bank’s satisfaction. As an indigenous Bank we continue to support local contractor Steve Jameson (Jamecob) as a financial partner to ensure the growth and success of his business.

I highly recommend Steve Jameson (Jamecob) to anyone requiring construction services regardless of the size of the project.

ROBERT FEVRIER

Executive Manager, Marketing & Public Relations 1st National Bank St. Lucia Limited

I have worked as a Professional Engineer on several projects that have been constructed

by Jamecobs Quality Construction Ltd. I find this company to be well versed in undertaking complex projects and delivering them to Technical Specifications. I wish Jamecobs Quality Construction continued success in its endeavours.

I have seen Steve grow from a relatively small contractor to one of the biggest contractors on the island. Steve has had some hiccups along the way but how he has dealt with these hiccups is what sets him apart from the others. He didn’t just roll over and die. He faced his challenges head on and did whatever it took to get back on his feet.

I visited a Jamecob’s site recently and just from the way it was being run you can see Steve “gets it”.

The site was well-organised and spotless. I always preached to young Steve that cleanliness is not only next to godliness but it also ensures good quality work, on schedule, and on budget.

Keep up the good work Steve and looking forward to working with you in the near future.

MARK HARDING

Senior Project Manager, Sandals Resorts Limited

The Chreiki Group of Companies contracted Jamecob's Quality Construction Limited in 2014 to construct the four storey Dayana Center in Castries.

An excellent cordial working relationship between Client and Contractor developed from this undertaking and Jamecob's Quality Construction Limited was contracted to construct another four storey commercial center in the city of Castries known as the Maher Center.

To date we have been satisfied with the quality of workmanship and professionalism displayed by this company and express our satisfaction through continued employment of their services.

MAHER CHREIKI

Managing Director Chreiki Group of Companies

PAUL HIPPOLYTE

Professional Engineer BusinessFocus

Jul / Aug

|

71

Testimonials cont'd Steve Jameson, is without doubt one of M&C Home Depot’s most valued and loyal customers and it is always a pleasure to conduct business with him. For over 20 years Mr. Jameson has cultivated a lasting relationship with our team and has maintained a level of professionalism at all times. If you are ever in need of a construction company we would definitely recommend Jamecob’s Quality Construction as they understand the value of time, money and most importantly they always provide a quality finish.

NICHOLAS DEVAUX

Director, M&C Home Depot

As a first time home-owner, my experience with Mr Jameson far exceeded my expectations. His constant communication throughout the project, as well as his commitment ensured that I received my beautiful home in a timely manner

I was first employed with Jamecob’s Quality Construction at age 17. That was my first full-time job in Construction. I started off as a Carpenter, went and did further studies and came back as a Technician. All in all, I worked with them for about 10 years before leaving to start my own business.

It was a very good experience for me because I got a lot of exposure and learnt a lot. I worked on a lot of major projects and was exposed to commercial and industrial work.

Steve is a good guy. He is kind, soft-hearted and a people’s person. He keeps his cool and can be on the quiet side at times. What I admire the most about him is his ability to withstand pressure. This industry can be really tough and challenging – having worked on big projects myself, like Harbor Club, and multiple projects at a time I have a deep appreciation and understanding of Steve’s strength. Honestly, he has done well for himself and I am really proud of him.

Jamecob’s Quality Construction does good work. I hope that they continue growing and aiming for the best.

CASSIUS GIFFORD

Owner, Gifford Construction

ROSANA SONSON

Client from Plateau, Baboneau

Jamecob’s Quality Construction Ltd of Cul de Sac in the Quarter of Castries, has been the General Contractor on many projects on which Interisland Architects and Planners Ltd (IAPL), was Architect and Contract Administrator.

Under the astute leadership of CEO, Steve Jameson, the company’s team of loyal and committed staff have always been orderly, timely, co-operative and flexible in achieving critical deadlines and executing and completing of assignments.

Without a doubt, I would recommend Jamecob’s Quality Construction Ltd for any General Contracting Works in Saint Lucia and the wider Eastern Caribbean Region, in the future.

MARK HENNECART

Registered Architect, Director Interisland Architects and Planners Ltd

BusinessFocus Jul / Aug

|

72

Projects Executed by Jamecob's Quality Construction

National Hospital Retaining Wall

Sulphur Springs Road

Live Construction Site

Bel Jou Hotel BusinessFocus

Jul / Aug

|

73

Inside Out - Living the good life Inside & Out

Massade, Gros Islet | Tel: 450-0122 • 717-0122 | www.insideoutslu.com In 2006, Kathy and Loraine, two friends came together to create a new concept on design and living. They were frustrated with the lack of on-trend, stylish furniture and home decor needed to create the type of homes you see in magazines and homes around the world.

Kathy has a diploma in Interior Design and loves the styled life. Loraine is a seasoned entrepreneur with extensive experience in the business of fashion. Their passion for beautiful spaces and global style was something their customers shared. It was the perfect fit.

What was available was cookie cutter and mass produced, making it challenging to have a truly unique look. There was a gap in the market. Insideout was born!

There is nothing in our store that we wouldn’t put in our house. We believe that your home is your sanctuary; it is the place to feel relaxed, tranquil, to retreat and be happy.

BusinessFocus Jul / Aug

|

74

Inside Out Ltd

The Insideout design team can assist with your corporate, hospitality and home décor projects. If you’re building or renovating come and talk to us to discuss your requirements and design ideas. We will assist you with the details and make sure you achieve functionality, practicality and of course beauty! Selecting the right style, finishes, colours, furniture, rugs, lighting and accessories will result in creating a space to fit your design aesthetics and your dreams!

Insideout is more than just a store, it’s a journey to living the good life inside & out. Services we offer include: ❈ ❈ ❈ ❈ ❈ ❈

Design and layout of spaces Design Concepts for homes and hospitality projects Interior design consultation and project planning Furniture and accessory procurement Installation and set up of furniture Upholstery services

Kathy Devaux & Loraine Mo

ffat - Owners

We are committed to helping you create an elegant yet comfortable experience; everyday luxury that everyone in your home can enjoy.

Let us help you create a home that you can be proud of.

BusinessFocus

Jul / Aug

|

75

New Action Plan New Action Plan on Caribbean Health Climate Change on and Caribbean Health and Climate Change ENVIRONMENTAL FOCUS

New Action Plan on Caribbean Health and Climate Change An Action Plan developed by countries and territories of the Caribbean, establishes a roadmap to ensure that health is front and center of national climate change planning in the Region.

The “Caribbean Action Plan on Health and Climate Change,” focuses on protecting the health of Caribbean populations from the effects of climate change, such as heatwaves, storms, hurricanes, droughts, floods, outbreaks of disease, and other issues, by strengthening health systems, promoting intersectoral collaboration between the health and environment sectors, and increasing financing.

In order to achieve this, countries and territories of the Caribbean have agreed to take national and regional actions to strengthen educational and research capacities on climate change and health; to build climateresilient health facilities throughout the Region; to improve health surveillance; and to develop weather and climate-related preparedness, response and recovery plans.

The Action Plan was launched on May 2nd by the Director of the Pan American Health Organization (PAHO), Dr. Carissa F. Etienne, during a meeting with the Minister of Health of Grenada, Nickolas Steele, and other high-level officials in Comfort Bay Home for the Elderly, a facility that forms part of PAHO’s SMART initiative, supporting member states to become more climate resilient, in St. Lucia.

“Climate change is one of the greatest threats to the future of our islands and the health of our people,” said Dr. Etienne. “To this day, many islands are still recovering from hurricanes Harvey, Irma and Maria which, as we all know, caused devastation of epic proportions in 2017. It is our BusinessFocus Jul / Aug

|

76

responsibility to place health in the climate change agenda.”

to climate change and protect future generations.

The plan is the regional outcome of the World Health Organization (WHO) and the United Nations Framework Convention on Climate Change’s (UNFCCC) Special Initiative on Climate Change and Health in Small Island Developing States. It was developed and approved during the Third Global Conference on Health and Climate Change: Special focus on Small Island Developing States in Grenada, in October last year, which was attended by 14 Caribbean Ministers of Health and Environment.

Dr. Etienne highlighted that due to its location, the Caribbean will likely continue to face increased exposure to climate-related disasters. Not only could these events have a direct impact on health systems and facilities, but they could also lead to “increased vulnerability to diseases; stress on freshwater supplies; and economic decline in vital sectors – such as tourism, agriculture and fisheries.”

The Action Plan highlights the need to facilitate access to climate and health financing mechanisms and proposes a series of measures, including strengthening capacities and coordination to access resources at a regional level, and developing mechanisms to implement multicountry projects on climate change and health.

“We know that there are funds available to promote climate resilience. We must ensure that health issues are included in every climate change project submitted to these funding mechanisms,” said the Director of PAHO.

The Director of PAHO emphasized that the organization stands ready to support countries to implement the actions proposed in the Caribbean Plan.

“We have been working incessantly to provide capacity building and technical support for the development of Health National Adaptation Plans, to identify adaptation needs in the health sector, and to address health system vulnerabilities,” she said.

Protecting the health of Small Island States (SIDS) The Special Initiative on Climate Change and Health in Small Island Developing States (SIDS), was launched in 2017 at the 23rd Conference of the Parties (COP23) of the UNFCCC in Bonn, Germany.

The initiative responds to requests

by SIDS and recognizes their unique vulnerabilities to climate change.

During the ceremony, Minister Steele thanked PAHO for its support and leadership in climate change and The initiative began with the III Global health and assured Dr. Etienne that he Conference on Health and Climate would continue to support the action Change: Special Focus on SIDS, in 2018, plan and that he would encourage which was held in the Pacific (Fiji), other governments in the Caribbean the Indian Ocean (Mauritius) and the to do the same. He highlighted the Caribbean (Grenada). experiences of Dominica, which The vision of the initiative is to ensure show how years of development can that by 2030, all SIDS health systems be destroyed in just a few hours. For are resilient to climate variability this reason, it is vital that the Region and change. n acts now to become more resilient

SLDB Concludes Green Climate Fund Caribbean Private Sector Engagement Workshop Saint Lucia has taken another step towards joining a number of other small island developing states in accessing financing from the Green Climate Fund (GCF) to assist with mitigation and adaptation programmes.

The Managing Director, Vincent Boland as part of the panel discussion with the officials of the GCF pointed out main touch points where he felt the GCF could make a difference.

These included creating or seeding investment funds, incentivizing local financial institutions through credit guarantees, partnering with local institutions that are well-positioned to help entrepreneurs and startups, partnering with larger private-sector firms to scale up investments with shared commercial and development benefits and by providing technical assistance to help companies strengthen business management and advocating for the removal of legal and regulatory barriers that limit private investment.

At the recently concluded Green Climate Fund (GCF) Caribbean Private Sector Engagement Workshop from April 2-4, 2019 in Montego Bay, Jamaica, the Saint Lucia delegation comprising the Ministry of Economic Development, Transport and Civil Aviation, led by Acting Permanent Secretary Mr Claudius Emmanuel, the Saint Lucia Development Bank (SLDB), Managing Director, Mr Vincent Boland and private sector representative, Jade Hutchinson, participated in drafting a Regional Action Plan for Private Sector Engagement.

More importantly, Mr. Boland The workshop aimed at supporting shared the Bank’s Green Affordable private sector investment for Housing concept, which implores advancing climate change was hosted that all new developments and under Jamaica’s GCF Readiness and communities should adopt Climate Preparatory Support – Mobilizing resilient techniques from inception – Private Sector Support for Low Carbon self-sufficient electrical generations, and Climate Resilient Development in rain and waste water harvesting, Jamaica and other CARICOM States. Green (LEEDs) certified construction The workshop was attended by over techniques, all of which are aimed at 90 persons from National Designated causing inhabitants, particularly the Authorities, Accredited Entities, large vulnerable amongst us to withstand and small private sector organizations any weather-related event. (national development banks, credit unions, insurance companies) and private sector umbrella groups in the Caribbean.

At the workshop SLDB highlighted the key hindrances that need to be overcome to ensure that more persons are attracted to and make use of climate resilient techniques available to them.

One of the highlights of the workshop was a presentation by Prof. Michael Taylor, Climate Studies Group Mona (CSGM) of The University of the West Indies & Co-author of Intergovernmental Panel on Climate Change (IPCC) Special Report.

Professor Taylor presented the IPCC Special Report on impacts of global warming of 1.5°C above the preindustrial levels and related global

greenhouse gas emission pathways, in the context of strengthening the global response to the threat of climate change, sustainable development, and efforts to eradicate poverty. He pointed out that “1.5% is not equal to 2%” as this would require even greater reductions in CO2 emissions possibly a 45% reduction would be required by 2030 and “net zero” emissions by around 2050 to counter this rise in temperature. These stark issues brought home the true reality for the participants, while all recognized that we in the small island developing states are not the perpetrators we are forced to reconcile with the urgency of the situation.

The Saint Lucia Development Bank is the leading financial institution in Saint Lucia promoting climate change resilience and adaptation. The Climate Adaption Financing Facility (CAFF) provides low interest loans to Saint Lucian enterprises in agriculture, tourism, manufacturing and service sectors along with individual home owners to build and maintain physical and market resilience. The loans facilitate owners to reduce their vulnerability to climate change, maintain competitiveness and thrive through investment in climate smart initiatives, implementing green technology and retrofitting plant or buildings.

The Saint Lucia Development Bank is an important development partner established to support local business entrepreneurship, economic and social development through business consulting services, technical assistance and the provision of funding through loans, equity financing and other forms of assistance. n BusinessFocus

Jul / Aug

|

77

TOURISM FOCUS

Destination Experience is the Key to a Traveller's Pleasure Experience is the Key Destination to a Traveller's Pleasure

Destination Experience is the Key to a Traveller's Pleasure

The very first time I stayed at a hotel was on a business trip in Barbados. I was 19 years old and stayed at a hotel in St. James. From 1974 to present, I have slept in more hotel rooms than one can imagine. In some cases, I was a visitor in cities like London, Toronto, New York, Miami, Grand Cayman, The Caribbean and the ABC Islands. Mostly, I vacationed or worked at various types of properties either 5-Star hotels or guesthouses. I love personalized service.

From 1983, hotel rooms became my residence as I worked at numerous hotels in Management positions.

etches a feeling on their brain that Think closely, when a destination is they will always brag about to family mentioned, what comes to mind first. and friends.

“I heard so many great things about this place in Dominica or St. Lucia, I People travel, not just to get away from must go visit”. For example, when you their normal surroundings for stress think of the Bahamas your first thought relief or just to hop on an airplane or a would be “a visit to Atlantis”. Think St. cruise liner and escape the daily grind. Maarten and you must experience Duty Visiting a destination for the first time Free Shopping. Every visitor has his/her must be like a classroom experience. unique reason for wanting to go to a Travelers want to see something destination. It could be to experience different and familiarize themselves scuba diving, taste the authentic local with the location so that the end result dishes or visit one particular place of can be memorable and become dinner interest. In St. Lucia for example, it may conversation or conversation at a social be the Sulphur Springs – the drive-in gathering. When I share my travel volcano, and the nightlife.

I realized over the years that hotel experiences with my children, there is rooms are meant for sleeping because always a story line, a purpose as to why Marketing a destination must be a wellwhile on holiday, vacationers just I remember where I went and why it is studied plan. While your destination want to be out and about immersing still so significant in my mind. may have 10 places to visit, one must themselves in the destination identify that “ONE PLACE” that stands experience, the culture, the people, Traveling on vacation is not just out. Yes, it could be a water fall, a local the entertainment and the cuisine. getting on a flight and heading to a restaurant, a historical venue or just Visitors desire to learn of the country’s destination. It’s not just getting to the a particular beach with an odd shape history, its past, its present and destination with very little overlay or or color of sand. The phenomena enjoy memorable moments as new flight connections. Today’s traveller of Sports Tourism, Health and discoveries are made. As a constant wants to know why they should spend Wellness are great contributors to a traveler and former hotel executive, their hard-earned money visiting a remarkable experience.

I always inform participants at my destination they have never been to training sessions that the destination before. In order to achieve that height Here’s why. The Caribbean Islands all must provide history lessons along of demand, a destination must have a have Sun, Sea and Sand. Many have with an unforgettable experience, that purpose for wanting to visit. There must mountains, hills and valleys. So those be that “MUST VISIT” influence. are common factors. Green mountain BusinessFocus Jul / Aug

|

78

ranges, flowing rivers and rushing waves are all part of the islands, with some being more blessed than others.

We have to focus on the product, some can be natural, and others can be manmade like the products that are manufactured locally or just a visit to a real indigenous cafe that is over 50 years old. Every tourism authority should work on identifying its country’s best attributes and develop those as marketing tools. Of course, there is the human factor also. How to welcome a visitor to your island? Again, it’s all part of the experience and it starts with that welcoming smile, indicating that we are happy to have you here. The island’s residents or locals must be aware that their contribution plays a great role in the development of the destination.

Guesthouse owners are the best for sharing a destination’s history, because they are a part of a generation of homegrown families who already possess the knowledge of the island’s history and its people.

Just recently a Dominican taxi driver informed me that guests are always asking for him when they visit Dominica and it is because of “word of mouth”.

He says he gives them value for money and allows them the time to see and understand the island. While other taxi drivers rush the visitors during their tour, he takes the time to explain the various points of interest, takes them to places where they can have an enjoyable dining experience and allows them time to appreciate the beaches.

He says that at the end of his tour, he receives enough tips to cover his day.

He says proudly, “It’s all about the Experience and Customer Satisfaction”.

Now one may ask, “What is the experience”? It is certainly not in the Tourism Policy. It is not even a problem of not having an International Airport. It requires more Destination Management by persons who have the hospitality and tourism experience at their fingertips. It is the END PRODUCT, the local produce, the original dances

and music, the culture and the authentic cuisine. But more so, it’s the knowledge of the tourism ambassadors. n

Edward Doway is a former hotel General M a n a g e r with 33 years’ experience in Hospitality and Tourism. He is the founder of 4D Hospitality Management Resources and has served on the Executive Board of Hotel Associations in St. Martin and Dominica. His company is a boutique business that offers a wide range of services related to the improvement of the tourism service product. He is very passionate about sharing his knowledge and expertise through training programs and writing with his main interest being the restructuring of SME’s involved in the Hospitality and Tourism Industry. He can be contacted at (758) 730 3291 or josephed0426@gmail.com

“Listening - Understanding - Delivering”

LEYDUN

CONSULTING SERVICES INC.

Exel Sign Ltd

KLEYDUN Consulting Services SERVICES

Before

• Procurement • Cost Estimates • Project Planning • Project Management • Construction Supervision • Construction Management

After

We undertake New Build & Renovation Projects

Bypass Road, Anse Canot, Dennery Tel: (758) 518-6221 P.O. Box 1323, (758) 384-0732 Castries, Saint Lucia Email: info@kleydun.com LC04 101 BusinessFocus

Jul / Aug

|

79

TOURISM FOCUS

New Golf Course to Open in Saint Lucia

coastline. When we walked Bill and Ben’s routing, it just seemed like it was one of those places where the coast did everything you hoped it would do for golf.”

The property sits on 375 acres, and Cowan-Dewar’s company announced that it would be starting work this summer. Cabot Saint Lucia will feature an 18-hole golf course called Cabot Point. Resort amenities are expected to include a clubhouse, a 50-room boutique hotel, three restaurants, retail shops, a spa, and upscale homes ranging from US$760,000 to US$10-million.

The golf course will be designed by World Golf Hall of Fame member Ben Crenshaw and his design partner Bill Coore, whose U.S.A. firm has drafted some of the world’s top modern courses. Set to open in 2021, Cabot Point will be their first Caribbean track.

New Golf Course to Open in Saint Lucia

By Terry Finisterre A new golf course is expected to break ground in Saint Lucia within a matter of weeks, as one of the most recognised names in course development sets sights on the Helen of the West.

Cabot Links, Nova Scotia’s world-renowned golf resort, is expanding to the Caribbean. It’s creating Cabot Saint Lucia on the northern tip of the island. The resort is to have at least one golf course, Cabot Point, which is expected to open in 2021.

George Punoose, a 20-year veteran in developing and managing luxury properties, including golf resorts, is another principal of Cabot Saint Lucia. He lives in Austin, Texas. Cabot’s corporate operations will continue to be based in Nova Scotia.

Mount Hardy has long been associated with golfing. Golf legend Jack Nicklaus once designed a course for the same property but it never materialised because of the 2008 global financial collapse. The imminent Cabot Saint Lucia would become Saint Lucia’s third golf course, joining the 9-hole Sandals Regency La Toc Golf Club, which features 3,300 yards of narrow fairways and rolling hills, and the 18hole Sandals Saint Lucia Golf & Country Club at Cap Estate, which features 6,744 yards of sprawling green slopes. n

Canadian entrepreneur Ben Cowan-Dewar created the original Cabot Links on an abandoned coal mine in remote Inverness, overlooking the Gulf of St. Lawrence. Opened in 2011, it is one of Canada’s top-ranked courses, sits in the world’s top 50 of Golf Digest’s World 100 ranking, and is the cornerstone of a still-growing luxury resort that has turned Cape Breton into the country’s hottest golf destination and a global attraction.

Cowan-Dewar feels the same way about Point Hardy in Saint Lucia, a 375-acre site he first visited three years ago.

“It’s just a site that seemed like it had all of the things you’d hope for to build spectacular golf that would stand the test of time. It spoke to me immediately.

“Saint Lucia is such a physically beautiful island, relative to some of the flatter islands [in the Caribbean]. It’s renowned for its two Pitons, the two mountains that erupt out of the ocean. It’s got this really tropical allure, really dramatic BusinessFocus Jul / Aug

|

80

Ben Cowan-Dewar

SLTA Launches New Social Media Campaign #MySaintLucia SLTA Launches New Social Media Campaign #MySaintLucia

The Saint Lucia Tourism Authority is pleased to announce the launch of #MySaintLucia, a new social media campaign that follows two international travel influencers – Morgan Oliver-Allen and Grace Erickson on an adventure of a lifetime as they explore Saint Lucia.

The #MySaintLucia campaign runs from June 19 to July 31, 2019 as part of a strategic plan to highlight the island’s most romantic locations. Voted as the World’s Leading Honeymoon Destination by the World Travel Awards, Saint Lucia provides the perfect backdrop for couples in love. #MySaintLucia is comprised of a series of 45 videos that take viewers on a journey around the island, in addition to a curated collection of photography. The campaign includes a sweepstakes giveaway with the chance to win a five-night all-inclusive romantic getaway for two to Saint Lucia.

To enter the sweepstakes, share your personal love story on Instagram or Facebook by posting a picture with a loved one tagging #MySaintLucia. The sweepstakes are open to residents of Canada, the United States, and the United Kingdom. A winner will be selected from each country.

Follow Morgan and Grace as their love story unfolds in Saint Lucia. Throughout the series, the couple explores the island’s most iconic sites and attractions, including Saint Lucia’s famous twin peaks – the Pitons. Viewers will experience thrilling rainforest adventures, a variety of Saint Lucia’s top wellness offerings, as well as an in-depth look at some of the island’s most romantic accommodations.

“Our goal was to create a love story in Saint Lucia through the lens of a real couple. The campaign was designed to encourage travellers to personalize what #MySaintLucia means to them through their own personal experience.”

Said Ms. Jackie Mathurin – Senior Marketing Manager, Saint Lucia Tourism Authority.

Follow the love story of Morgan and Grace on all of the Saint Lucia Tourism Authority social media channels. n Source: SLTA

Saint Lucia Tourism Authority Appoints New Chief Executive Officer

Saint Lucia Tourism Authority Appoints New Chief Executive Officer

The Board of Directors at the Saint Lucia Tourism Authority (SLTA) has appointed Mrs. Beverly Nicholson-Doty as the organisation’s Chief Executive Officer (CEO). Mrs. NicholsonDoty has over three decades of industry leadership experience, including most recently serving as Commissioner of Tourism at the USVI Department of Tourism from 2007 to 2018. She brings significant experience in marketing, sales and strategic planning in Caribbean travel, tourism and hospitality. Mrs. Nicholson-Doty has developed deep relationships with executives across the airline, cruise, hotel and service industries that serve the region, and has created partnership opportunities that include public, private, nonprofit, non-governmental and community-based entities.

Mrs. Nicholson Doty’s achievements include the successful development of the Ports of the Virgin Islands concept to brand and develop a collaborative effort to elevate the territory’s port facilities, and the creation of a strategic plan for positioning the USVI as one of the top destinations for the Meetings and Incentives (MICE) market. She was also instrumental in engineering double-digit airline capacity growth over a 10-year period.

The CEO will be responsible for overall management of the Saint Lucia Tourism Authority, including oversight of the development of the Authority’s marketing and destination services, and general administration. She intends to work closely with agencies, institutions and individuals within the public and private sectors of Saint Lucia at home and abroad.

“We welcome Mrs. Nicholson-Doty to the organisation and look forward to the strategic leadership that she will provide implementing and developing our sustainable tourism growth strategy,” said Nicholas John, Chairman of the Board at the Saint Lucia Tourism Authority.

In addition, as CEO, Mrs. Nicholson-Doty will work closely with the Board of Directors to achieve overall objectives, including coordinating and directing the programmes of the Board. In marketing, promotions and publicity, she will be tasked to utilize and deploy resources in the best interest of the development of tourism to Saint Lucia.

I look forward to this opportunity. Our team at the Saint Lucia Tourism Authority will be focused on developing and implementing a strong strategic plan aimed at increasing market share, and even more importantly, increasing visitor spend for maximum return on investment,” said Mrs. Nicholson Doty. n BusinessFocus

Jul / Aug

|

81

TOURISM FOCUS

Saint Lucia’s National Culinary Team bring home the Gold, Silver and Bronze!

Saint Lucia’s National Culinary Team Brings Home the Gold, Silver and Bronze!

Bragging rights are always more admissible when they are rightfully earned and those liberties befell seven local chefs who, in March, masterfully cooked their way into a spot-on Saint Lucia’s National Culinary Team (NCT).

The seven winners, deemed Team A, along with an accompanying group of backup chefs (Team B) recently competed again, during the high intensity ‘Taste of the Caribbean’ competition in Miami. The tournament sees chefs from across the region compete head to head.

Following days of competing and nights of deliberation amongst a group of top regional chefs, awards were presented. Saint Lucia’s team took home the following accolades: • Juana Alexander and Danny Mann (From Marigot Bay Resort & East Winds Inn) were the Grande Champions of the Contemporary Caribbean Street Pork Competition.

• Vernance Dore (Tapas on the Bay), won bronze in the Beef Chef category. The SLHTA (Saint Lucia Hotel and Tourism Association) and the Tourism • Ricardo Josue (Harbor Club) received Enhancement Fund would like to silver in the Seafood Chef category. thank the National Culinary Team • Emmany Hippolyte (Jade Mountain) members for proudly representing won gold in the Pastry Chef category. Saint Lucia at Taste of the Caribbean.

• Steffie Marius (St. James Club As for sponsors, LUCELEC, Digicel, Morgan Bay) walked away with a Trans Caribbean, St Lucia Distillers, Saint Lucia Tourism Authority, Piton Silver medal for her chocolate dish Beer (Winward & Leeward Brewery), • Junior Chef; Zyhime Cadette (Cap Monroe College, Massy Stores, and Maison) also won gold in his category. Crown Foods Ltd the SLHTA also • Bartender Craig Andes (Sandals expresses full gratitude for their Grande) was the Best Rum Cocktail willingness to support a group winner and an honorary mention in of young, dedicated and ambitious Saint Lucians. n the Bartender of the Year category.

For four months, Saint Lucia’s culinary team trained under the guidance of a team manager, Chef Richard Skinner (Coco Palm) and a Mixology coach Alva Preville (Coco Palm), in preparation for the tournament. On June 20, the team left Saint Lucia for Miami and during the week that followed, they attended workshops, showcases and competed against other chefs for the top spot in seven categories: beef, seafood, pastry, chocolate, junior chef, bartending and chef of the year.

This was a completely new brigade • Clayton Julien (Sandals La Toc) of chefs and bartenders that have won bronze in the “Chef of the never competed in the Taste of the Year” category.

Caribbean event before. Amazingly 9 of the brigade who went to Miami • Overall, the team won bronze for “Team of the Year”. had never left Saint Lucia before.

BusinessFocus Jul / Aug

|

82

While Saint Lucia’s NCT may be nursing unrequited expectations, that has not stopped congratulatory messages from pouring in from across Saint Lucia and the diaspora, as seen on social media. The team was also welcomed home in grand style on the morning of Thursday, June 27 as supporters congregated at the Hewannorra International Airport in preparation for their return.

Bay Gardens Resorts Deliver Through ‘Dine Around’ Partnership

Bay Gardens Resorts Deliver Through ‘Dine Around’ Partnership Bay Gardens Resorts has contributed significantly to the St. Lucia economy, delivering more than EC$600,000 (US$222,000) to local restaurants affiliated with its Dine Around Meal Plan over the last three years.

Anse Chastanet Resort Debuts Total Vegan Dining

Anse Chastanet Resort Debuts Total Vegan Dining The highly regarded chefs at St. Lucia's Anse Chastanet resort have expanded their culinary offerings by serving up an entirely vegan experience for visitors. The storied resort transformed the menu at the popular Emeralds restaurant from vegetarian to 100% vegan.

Introduced in 2016, the Dine Around Meal Plan provides guests with the opportunity to experience the authentic "We saw an increasing demand for vegan meals from taste of St. Lucia. Guests who stay seven nights or more our guests, so we thought why not develop this concept and choose the All-Inclusive meal plan can dine up to three and make it part of our dining experience," explained times at any of the six participating restaurants, while Karolin Troubetzkoy, Executive Director of Marketing and enjoying complimentary round trip transportation arranged Operations of the award-winning Caribbean resort.

by Bay Gardens.

Anse Chastanet offers guests a choice of four menus most Partner restaurants include: Buzz Seafood & Grill (Seafood), nights, served in two locations, ranging from modern Jacques Waterfront Dining (French), Memories of Hong Caribbean to seafood and East Indian-St. Lucian fusion.

Kong (Chinese), Rituals Sushi (Japanese), Spice of India While all menus feature vegetarian and vegan choices, (Indian), and Tapas on the Bay (Spanish/Caribbean), all Emeralds will now cater exclusively to vegans with a located in Rodney Bay Village. modern tapas style menu.

Sanovnik Destang, executive director of the family-owned group of hotels, remarked: “We are thrilled that the local food and beverage community has benefited from the popularity of this program, which we will continue to strengthen.”

Choices include Crispy Cauliflower Accras with lime, scallion, and St. Lucian mango chutney; and Bread Fruit Gnocchi with tomato, lemon thyme and chadon beni pesto.

An estimated 5,000 diners have participated in the Dine Around Meal Plan to date.

The menu was created by James Beard award winner and consulting chef Allen Susser in collaboration with the vegan chef de cuisine at the resort, Frank Faucher. As an added bonus to diners, Emeralds plans to regularly host international vegan chefs.

“With the plan, we wanted to offer more dining options to our guests and this has resulted in wins for all involved as we have seen a tremendous increase in demand for our All-Inclusive Plan. We are grateful to those restaurants which have partnered with us and we look forward to our continuing relationships,” Destang added.

Bay Garden Resorts offers additional dining options at its five distinct properties – Bay Gardens Inn, Bay Gardens Hotel, Bay Gardens Beach Resort & Spa, Bay Gardens Marina Haven and the new Waters Edge Villas. The restaurants pay homage to authentic Caribbean food while incorporating an international twist in signature dishes.

SeaGrapes Beach Bar & Restaurant at Bay Gardens Beach Resort specializes in fresh seafood prepared utilizing mini coal pots. Hi Tide, Bay Gardens Beach Resort’s main restaurant, is famed for elevating Caribbean fusion to lofty levels. At Bay Gardens Hotel, Spices Restaurant features cuisine from around the region, while Anchor Restaurant at Marina Haven is popular for its creole breakfast and threecourse lunch. n

Much of the fresh produce used in the restaurant seasonal and local tropical fruits, spices, herbs, greens and vegetables - are harvested from the resort's organic farm, also named Emeralds, in the Soufrière hills, about 20 minutes away from the resort. Guests can visit the farm for a guided sensory immersion, accompanied by both farmer and chef and enjoy a farm-to-table cooking class using freshly harvested fruits and vegetables.

The farm focuses on growing produce that is not easily available on island, and the resort supports farmers in the community by purchasing vegetables and "ground provisions" that they do not grow themselves. n

BusinessFocus

Jul / Aug

|

83

IN THE KNOW

The Value of a Skilled Project Manager

THE VALUE OF A SKILLED PROJECT MANAGER

By Perle M. Alcindor The current economic climate, mainly characterised by low economic growth, declining disposable income and restricted fiscal space, significantly impacts the capacity of public and private sector entities in the realization of strategic goals. In these circumstances, organizations are compelled to employ innovative measures to remain viable. Policies, projects and programmes are typical instruments used to address the challenges faced in the pursuit of defined priorities.

complex. Low implementation rates and the failures of some high visibility projects bear testimony for the underestimation of proper application of project management principles.

Organizations are therefore left to contend with the unenviable results of project failure that is represented by cost overruns and ineffective use of limited resources. In light of these realities skilled project managers can utilize this avenue to improve its project delivery machinery to ensure better results. Trained and certified project managers are more likely to adopt project standards and incorporate best practices in their delivery formula.

qualified project managers involved in the development and execution of projects is a contributory factor to the diminished prominence of the application of project management standards in our local context. Project Management, though not a panacea, provides a degree of control of the project delivery process that can enhance success.

A certified project manager skillfully applies the core knowledge areas, processes, tools and techniques to do “the right thing, the right way” in Project Management is a proven the definition and execution of project methodology that provides for the strategy. The PMI created a framework systematic assessment, planning and that incorporates knowledge areas delivery of results in a constrained The standard practice however is the and process groups that serve as environment. The Project Management assignment of resource persons with a roadmap for effective project Institute (PMI), defines project strong technical skills to manage the management. The knowledge areas management as “the application of project delivery systems. In many cases function in harmony with the key knowledge, skills, tools, and techniques the outcome reflects a heavy emphasis process groups (project initiation, to project activities to meet project on the technical components and not project planning, project execution, requirements”. This definition conveys the full extent of the project delivery monitoring and control and project a degree of deceptive simplicity for system or its associated full project life- closing). The knowledge areas are: a system that is rather dynamic and cycle. Lack of adequately skilled and BusinessFocus Jul / Aug

|

84

• Project Integration - defines the systems to manage and coordinate all project processes and activities. This involves the definition of the project charter.

• Project Scope Management - ensures the project has systematically identified all the work required and designed a suitable change management system for successful implementation.

• Project Time Management - defines the methodology and chronology in which deliverables must be completed.

• Project Cost Management - defines the parameters necessary to provide for the resources required.

• Project Quality Management - ensures the responsiveness, efficiency and effectiveness of projects activities to the purpose of the project and its performance.

• Project Human Resource Management - defines the processes to select the right skills set and to provide the requisite environment that drives team performance.

• Project Communications Management - definition of systems that allows for the appropriate generation, collection and distribution of project information.

• Project Risk Management - an organized method to identify, analyze and define responses for likely events that impact project objectives or outcomes.

• Project Procurement Management - development of suitable processes to obtain goods and services.

• Project Stakeholder Management - entails the identification of stakeholders, assessment expectations and influences, development of appropriate strategies to secure support.

Cognizant of the tremendous value of the effective coordination and application of the core knowledge areas, the skilled project manager will design appropriate systems that incorporate human factors, organizational culture, methods, organization, information management, planning, control systems, to effectively manage projects.

Essentially an effective project manager understands that the pillars of project success involve:

tangible outcomes are an asset to any organization. Project Managers have become central in the leadership of innovation and organizational creativity. Now is the time to invest in the development of a cadre of persons with the core competence in effectively managing projects. Project management should therefore be part of the repertoire of skills of all progressive professionals.

The Project Management Professional (PMP) designation is an internationally recognized certification.

According to the PMI, “the PMP is the gold standard of project management 2. Use of the appropriate tools and certification.”

Additionally, “the techniques PMP validates competence of a certificate holder to perform in the 3. Provision of quality leadership role of a project manager, leading A cadre of professionals trained in and directing projects and teams.” project management will promote The PMP certification is a notable an improvement in organizational accomplishment for any project performance and help demonstrate management practitioner. Companies the ability to deliver results in a that support and encourage employees constrained environment. Effective to become certified project managers project management enables significantly improve competitiveness. organizations to realize intended Skilled Project Managers form part outcomes whilst satisfying stakeholder of the winning formula that drives needs for traceability, accountability strategic changes. and transparency. People who are able to transform visions into The PMI is a nonprofit standards body and international certification

1. Development of, and adherence to the right process (put simply - the right process, done right)

authority for project management. The organization collaborates with project practitioners in the development to the Project Management Body of Knowledge (PMBOK®), which provides the standards and principles to guide project management. n Perle M. Alcindor (BSc., IDPM, MBA) Ms. Alcindor is a resultoriented and quality-focused professional with a background in Policy Administration, Project Management and Strategic Alignment.

She has a proven record training in Project Management, Strategic Planning, Fundamentals of Management and MS Projects. She currently serves as the Acting Deputy Chief Economist, Economic Planning Unit, Department of Economic Development, Transport and Civil Aviation.

She has attained a Bachelor of Science Degree in Economics/Management, an International Diploma in Project Management and an MBA with a specialization in Finance. She is a certified instructor in Project Management for the International Business Training Association (IBTA). She can be contacted at perlealcindor@gmail.com BusinessFocus

Jul / Aug

|

85

IN THE KNOW

Is your Safe, Safe?

Is Your Safe, Safe?

Is your Safe, Safe?

By Brian Ramsey

This may seem like a strange headline for an article but too often I read newspaper articles that state the thieves broke in and stole the contents of the safe or the thieves broke in and escaped with the safe and I am left to wonder what made these people think that they had a Safe. Sometimes I see other newspaper articles that state the thieves got into the Vault and escaped with the contents and I whisper to myself, I doubt they had a vault. So, let us start this article by first differentiating between a Safe, a Strong Room and a Vault because whether you recognize it or not, they are different things.

will instead simply carry the safe to another location where they can take their time in an undetected manner breaking into the safe. This theft technique gives an indication of what must be done when installing a safe.

In the installation of a safe it should always be done by bolting it against a concrete wall or concrete floor and preferably against both. Ideally the bolts would be Hilti expanding bolts.

Sometimes there is no concrete floor Let us now turn our attention to Safes. and instead it is a wooden floor. In A safe is essentially a container for such a situation a steel plate should the placement of valuables that has be placed below the floor and the been designed to withstand attack by bolts sent through the safe, through an intruder. Most people will say that the floor and into the steel plate. Thus, they have a safe but upon examination anyone attempting to remove the safe A Safe is a moveable item; even if it is you find that they simply have a steel would have to literally pull the steel affixed in some manner to the floor or box with a lock. To be truly considered plate through the floor to lift the safe. wall it can be moved. Vaults and Strong a safe the body and door should be Rooms are part of the building in which of such material and thickness that it Another sad tale that we sometimes they are located. A Vault or Strong would be difficult for an intruder to see is that there was a fire at the Room is an actual room into which one quickly cut a large hole and extract the premises and the items in the safe can walk. The difference between a contents. It should also be constructed were destroyed. To prevent this some Vault and a Strong Room is the degree in a manner that it would be difficult companies invest in fire-proof safes of protection to the valuables in the for someone to pry open the door or and then discover after a fire that the room. To be considered a Vault, the attack the hinges or force open the lock. items in their “fire-proof” safe were walls, floor and ceiling of the room still destroyed. No safe is truly “fireshould be made of reinforced concrete, If you recall I started this article proof” rather some safes are fire8 inches thick and the reinforcing rods commenting about newspaper articles resistant and they are rated on the placed both horizontally and vertically that said the thieves broke in and basis of how long they can internally in the concrete and either tied or escaped with the Safe and I indicated resist exceeding a certain internal welded together. Alternatively, the that one of the differentiators between temperature. That rating can involve walls, floor and ceiling are lined with safes, strong rooms and vaults is time periods varying from 30 minutes steel that has a minimum thickness of that a safe is a moveable item. Often to 4 hours. Even with a fire-resistant ¼ inch and are welded together. The thieves will not extend their time on safe you need to understand what door to the Vault or Strong Room must the premises seeking to break into a the internal temperature will be and safe depending on its construction but BusinessFocus Jul / Aug

|

86

be of a material and thickness that it is not easy to cut a hole in the door. In addition, the frame of the door must be designed so that it cannot be easily forced away from the wall allowing the door to be removed. Also, the bolts and hinges of the door must be installed in a manner that they cannot be easily attacked otherwise the door will be removed simply by removing the door at the hinge.

how that will affect the items that are stored in the safe.

It is possible for there to be a fire and when the safe is opened it is found that the paper documents did not burn but the internal heat was such that the paper became so scorched that the documents are unreadable or the computer media was unusable. If the intention is to protect paper or computer media from fire then a Media Safe must be purchased as this type of safe is designed so that the internal temperature of the safe will not exceed 58 degrees Celsius (136 degrees Fahrenheit) during a fire.

So we end this article by asking the question Is your Safe safe? – And if you are not sure then you should use the points in this article to check. n

Brian Ramsey has a B.A. in Accounting & Management, along with an M.B.A. in Finance and over 29 years in the Caribbean security field. He is the Regional Development Director for Amalgamated Security Services Limited which operates in Trinidad and Tobago, Grenada, Barbados, St Lucia, Guyana, and Antigua and is the parent company of Alternative Security Services (St. Lucia) Limited. He is also the Chairman of the Caribbean Institute for Security and Public Safety. He can be contacted at bramsey@assl.com.

Court Provides Alternative Dispute Resolution Option

Court Provides Alternative Dispute Resolution Option The Registry of the Supreme Court Saint Lucia in collaboration with Compete Caribbean is campaigning for the use of Alternative Dispute Resolution (ADR), or mediation, as the preference for resolving conflict. As such, a campaign has been launched to increase the availability of and access to mediation services under the legislative framework in Saint Lucia.

process to assist them in resolving disputes efficiently because time has a value to it.”

Chairman of the Court Connected Mediation Committee, Justice Francis Belle, said mediation is quicker or less costly than litigation and it is also empowering to the individuals involved.

“An individual who doesn’t have a lot of resources and time for something like court would want to know that they can get their disputes resolved quickly and it will not be too costly. Individuals who may be involved in small business can see themselves as being empowered knowing that they can take charge of their situation and resolve their “An investor would not like to know that you are operating disputes by way of mediation with the assistance of a in an environment where, if you have a dispute it will take well-trained mediator.” years to get resolved. That is a very good selling point for The campaign will allow for engagement with SMEs, Saint Lucia that we have a proper system in place to including manufacturers, farmers, service providers, and assist with the resolution of disputes. People enter into other business owners, about how mediation services can transactions and there will be disagreements so it is very be made more accessible. n important that people are able to take advantage of that Chartered Accountant and trained mediator, Andrea St. Rose, said that an environment where there is a process in place for the settlement of disputes is very good for business. It is also one of the means that the country can use to attract investment.

BusinessFocus

Jul / Aug

|

87

IN THE KNOW

Smoke – The Silent Destroyer

Smoke Management

Smoke – The Silent Destroyer

By Rohan John Baptiste

The inhalation of smoke by fire victims is the primary cause of death and can hamper egress during evacuation of a building. Approximately 50-75% of fire deaths are cause by smoke inhalation. In recent fires, smoke layers have cause damaged to building structures due to poor smoke management systems.

The use of such systems to create a smoke free area beneath a smoke layer has become widespread. Their value in assisting in the egress of people from buildings, decreasing fire damage and financial loss by preventing smoke logging, reducing roof temperatures and facilitating fire-fighting is solidly established.

The smoke layer of a fire contains many toxic and lethal gases such as carbon monoxide, carbon dioxide, hydrogen sulphide, and oxides of nitrogen. Within a few minutes of smoke inhalation people can die. Many deaths occur whilst people are sleeping as smoke impedes the senses and create a deeper state of sleep. The height of the smoke layer in corridors, staircases and egress routes can slow down the time to escape because of the thickness and colour of the smoke.

For these benefits to be realized it is crucial that smoke and heat exhaust ventilators operate fully and reliably whenever called upon to do so during their installed life. n

The control of smoke in sleeping areas and egress routes is vital. Warehouses, buildings, social housing and HMO’s can be targeted by arson and very often, the reason people die in these incidents, poor movement time and buildings collapsing, is through the effects of smoke inhalation, smoke layer heights and smoke entrapment.

Smoke control in buildings has been an issue for many years.

Inadequate smoke extraction systems, poor ventilation, poorly fitted smoke curtains if any, and fire doors with missing smoke seals are all contributors to these issues.

An adequate smoke and heat exhaust ventilation systems (SHEVS) can remove smoke and create a smoke free layer above a floor. This can improve conditions to allow the safe escape and/or rescue of people, to protect property and allow a fire to be controlled while still in its early stages. These systems for smoke removal may also serve simultaneously for heat exhaust and extract hot gases released by a fire in the developing stages.

BusinessFocus Jul / Aug

|

88

Rohan John Baptiste, MSc, BEng. F.S.E, M.A.P.E.S.L -- Currently lectures in the Division of Technical and Management Studies (DTEMS) at the Sir Arthur Lewis Community College. He recently graduated with an International Master of Science in Fire Safety Engineering (I.M.F.S.E) and also holds a Bachelor’s degree in Mechanical Engineering.

Possessing a keen knowledge in research, analytics and problem solving, along with report writing of fire engineering. He is a Fire Safety Engineer as well as a Mechanical, Electrical and Plumbing Consultant. He is also member of the Society of Fire Protection Engineers (S.F.P.E) and the International Association of Fire Safety Science (I.A.F.S.S.).Contact him at rohan@ridgefirewi.com.

L-R: Geoffrey Stephenson, Gina Girard, daughter of deceased William Edgecombe, Clinton Charlery, Diane Theresa Scotland & Hollis Bristol

Another Five Inducted Into The Insurance Council’s Hall Of Fame The outstanding contribution of another group of extraordinary St. Lucians has been lauded by their peers, as the Insurance Council of St. Lucia (ICSL) this week paid tribute to and honored its latest set of inductees into the prestigious Hall of Fame.

At a gala ceremony held on June 22, 2019 at Sandals Grande St. Lucian, the names of five industry stalwarts were announced for induction. The five individuals joining the elite club of inductees were Mrs. Theresa Diane Scotland, Mr. Hollis D. D. Bristol, Mr. Clinton Charlery, Mr. Geoffrey Stephenson, and deceased Mr. William Lionel Edgecombe.

The ICSL paid homage to the five stalwarts, highlighting their diverse backgrounds, experience, expertise and decades of dedicated service to cause and country. The President of the Insurance Council, Mr. Claudius Francis

noted that notwithstanding all of the efforts of Council in lobbying on behalf of industry personnel and civil society, the induction recognition ceremony would still be a major achievement, irrespective of whether it was the only activity that the Insurance Council was known for.

According to Mr. Francis, “Having made a significant and lasting contribution to the insurance industry and therefore also to the wider society, it is the industry’s way of saying thank you by honoring these selfless and outstanding individuals with this prestigious Award.”

Mr. George Noon (deceased), Mr. Geoffrey Jennings-Clark (deceased), Mr. Peter Bergasse (deceased), Mrs. Arletta Bailey, Mr. Roderick Clarke and Sir Julian Hunte.

The ICSL’s Hall of Fame seeks to recognize those persons who have contributed and continue to contribute to this industry without thought of gain, but towards growth of an industry and the people who work within it.

The Insurance Council of St. Lucia was established in 1975 and still maintains its function as a body to act as a medium for consulting with Financial Services, and also lists amongst its objectives as The Hall of Fame was established six being a body to foster the development (6) years ago and serves as a catalyst of insurance on the island. The council for the recognition of the sterling focuses on core activities, of which one contribution of insurance industry of them is the Hall of Fame. The Hall personnel, who significantly and of Fame Induction ceremony is part of positively impacted the profession. Insurance Week celebrations. n In 2013, the Council first inducted BusinessFocus

Jul / Aug

|

89

BUSINESS YOUTH IN FOCUS

DevCa 2019 Hackathon: Openshores Wins

LR: Nain Wells, Macarius D. Auguste, Sean Jn Francois, Kevin Jordan

DevCa 2019 Hackathon: OpenShores Wins On May 30th, 2019, the Saint Lucia leg of the Developing the Caribbean (DevCa) Hackathon kicked off with software developers converging on the National ICT Centre, at Bourbon Street, Castries to be part of this regional event.

Ultimately, several brilliant solutions were produced by the teams, for a chance to be crowned the DevCa 2019 Hackathon champions, but the team, who call themselves, Team 0101 were able to secure victory. Team 0101 is a fourThis year, DevCa Hackathons took place in 6 countries member team consisting of Macarius D. Auguste, Sean Jn throughout the region under the lead of the Caribbean Open Francois, Kevin Jordan and Nain Wells.

Institute. The regional theme for DevCa 2019 was “Smart OpenShores, their winning solution, uses multimedia Communities, Smart(er) people.� Alongside the Caribbean to highlight and deliver details on points of interest and Open Institute, the Division Of Public Sector Modernization activities; providing visitors with the opportunity to generate (through the Saint Lucia Open Data Initiative) oversaw the a schedule for use during their stay. The team members are initiative to ensure that several local partners collaborated all below the age of 32, making this a great example of what to make the Saint Lucia 2019 DevCa Hackathon a success. can be accomplished when such opportunities are given Partners included the National ICT Association, Emagine to the youth. We had the opportunity to speak with Team Solutions, Lucelec and the Department of Education.

0101, and a very inspiring discussion was the result.

For 2 days, seven (7) teams competed to show how they could use their software development skills and marketing genius to solve problems and help improve life in their communities. Developers were invited to use Open data from the Saint Lucia Open Data website (data.govt.lc) and other regional sources to come up with innovative solutions to problems.

BusinessFocus Jul / Aug

|

90

How did you find out about the Hackathon?

Kevin: I found out via social media. The link was sent to me via Whatsapp and I just signed up for the opportunity.

Macarius: Sean and I found out through Nain, who gave us a link and encouraged us to enter, along with our boss, Marcathian Alexander. He said that it would be a good opportunity to

understand the system and how our environment works, Macarius: Yes, definitely. We’ve actually set up a couple with regards to IT, and just get more experience. meetings, whereby we can look at the feasibility of the project. We are considering turning Team 0101 into What brought you together as a team? a business. Maybe not with the same name, but it’s Sean: I knew Nain from my neighbourhood, we grew up something we’re looking to discuss in future meetings. together; he knows that I’m into technology and stuff like that. Macarius, works with me and we usually go back Nain: So many times, after the competitions, we find and forth on different technologies and things that we’re that it just ends. There’s no follow up. So personally, I interested in. So it was easy for us to work together, as a definitely would. With the way the island is going, even team; and Kevin we met at the competition, but once he out of the Tourism industry, it is definitely something to consider. We would also like to see more support from joined our group it was a good chemistry. the public and private sectors for the development of Tell us a little about your winning solution. some of these projects.

Macarius: The solution we chose was OpenShores, and it What does the future hold for Team 0101, now that is basically for tourists to set a schedule and see what’s you've won DevCa 2019? available within whatever parameters they wanted to include. We started off with the fact that it could be Macarius: We realized we’re on to something good, and any tourist, whether it be cruise ship and you require we are trying to continue developing as a group and a couple hours; or you plan to spend a couple days on see what else we could tackle. With our scope we could the island. You would like to know what the island has affect other ministries, other parts of St. Lucia. We’re to offer, and you’d like to know as much as possible also really looking forward to developing ourselves and about the location that you’ll be in. What you would do developing St. Lucia. is to enter your information, location, and a time frame; Kevin: We’re also considering how it can spread to the rest from there we would populate a list of activities so you of the Caribbean. would know exactly what’s happening around the time Sean: We recognize that we are a group of hard working that you’re interested in; and you’d also be able to know and diligent people, and that’s very important in a team what's around your location. That way, you could easily trying to develop themselves. So, what we’re trying to set a schedule and when you see what’s ahead of you, it’s do in the future is to put our heads together to not only presented in a multimedia format. So, like we said during finish the OpenShores project, but to collaborate on other our presentation to the judges, we want the tourists to applications and technological advances. Developing experience the experience, before they experience it. OpenShores is just setting up the opportunity for us to try That’s where we want to be; we want to present it in a to take things further. way that they will understand as best as possible what’s For further information on the DevCa Hackathon please taking place. contact Saint Lucia Open Data at data@govt.lc or If given the opportunity, would you consider becoming (758) 468-2262. Follow the Saint Lucia Open Data an entrepreneur using this project as a springboard for Facebook page for updates. n your business?

BusinessFocus

Jul / Aug

|

91

BUSINESS YOUTH IN FOCUS

The Caribbean's Only YouthOwned Mushroom Farm Provides A Model for Business Success in Agriculture

The group of fifteen men and women at Marquis River Farm belie the typical Caribbean model of the “older” male farmer

Simply Mushrooms, Plant Grow Eat's flagship product, is organic and locally grown

The Caribbean's Only Youth-Owned Mushroom Farm Provides A Model for Business Success in Agriculture Peter Dillon is a man on a mission. From his headquarters at Marquis River Farm in St. Lucia, or Plant Grow Eat as it is also known, he is empowering young people to become successful agri-preneurs, by supplying the country with fresh, organic produce while working to bring down St. Lucia’s hefty food import bill of $360 million.

of agri-business under the right conditions. Simply Mushrooms is selling close to one tonne of mushrooms per week and has enjoyed an annual growth rate of 3050% since 2016. “The tourist industry is begging for it and they buy almost everything available,” says Dillon.

According to St. Lucian farmer, Mr Alexis Williams who also The business model at Plant Grow Eat is a take on the has a mushroom business on-island, imports of mushrooms worker cooperative model, but is more didactic in its early to St. Lucia average around $1.25 million per year, placing stages. Dillon, whose PhD studies were focused on the it in an optimal position for import substitution. implementation of similar projects, provides the land and “How can there not be bountiful opportunities in this sector initial capital injection and trains the youth running it on when most of the countries in the Caribbean import the how to build and make it profitable. Over time, the profits vast majority of what they eat?” asks Dillon, incredulously. are utilized to provide the workers with a salary and to pay back the investment capital, interest-free, at which point There is also the question of climate and weather resilience. full ownership is handed over to the young people who “The main challenge for the production of the commercial worked to build it. Over the past five years, the project has strains of mushrooms here in St Lucia is the temperature contributed hundreds of thousands of dollars to the local management leading to high set up costs,” explains village in which it is based, helping it to independently lift Thaddeus Constantine, an agronomist at the Ministry of Agriculture. “The main forms of cooling are with the use itself out of poverty. of air condition units and wet walls.”

According to Dillon, the profit-share and worker-ownership model “challenges the discourse of plantation agriculture Given the capital injection from Plant Grow Eat’s benefactor, by getting ownership back into the hands of young people the business is able to benefit from tech-efficiencies in a way that many farms cannot. Climate-resilient, climate doing the work.” controlled, solar powered indoor growing shield the The success of Marquis River Farm’s organic mushroom line, white button mushrooms grown at Plant Grow Eat from “Simply Mushrooms” is a testament to the profitability environmental stress with zero chemical inputs. This BusinessFocus Jul / Aug

|

92

allows the business to deliver a reliable organic product 52-weeks per year.

Also, on the production line are rocket-mesclun mix and cherry tomatoes, which constitute a sizeable portion of St. Lucia’s import basket, and the team is selling 500kg of high-end organic salad greens and shoots each week.

The greens benefit from a circular methodology of soil rehabilitation, using the three tonnes of spent compost from the mushrooms.

In a country with an unemployment rate of 36.3%, the business is also doing its part to create financial opportunities for the youth. The group of fifteen men and women at Marquis River Farm, with an average age of 26, belie the typical Caribbean model of the “older” male farmer.

Simply Mushrooms growing in climate-controlled conditions

There is also a sense of community and mutual support created by the youth-worker-owned model. Group ownership means that risk is diversified and that each farmer can bring their own strengths to the table. “Just as diversity is essential in agriculture, it is a critical success factor among farming teams as well,” says Pattie, Peter’s wife, who is responsible for administrative support.

Dillon, who is a successful businessman in his own right, and has been involved in philanthropic agricultural projects in the region over the past fifteen years, emphasizes that he is not personally profiting from the venture. “My intention is to develop a thriving youth-owned agricultural business and to provide jobs in poor rural communities.”

“Aid spent on agricultural development in St. Lucia is approaching $10 million per year but nothing seems to be working. Plant Grow Eat’s youth-owned scaled business is a successful alternative to the traditional paradigm of plantation-style monoculture," says Dillon.

We have a proven, sustainable, modular business model that can be reliably, simply and successfully replicated, one crop and one country at a time.” n Source: OECS

Simply Mushrooms on supermarket shelves

Daphne is an environmental writer with a focus on food and agriculture, and commutes between the Southern Caribbean (Barbados) and the Northern Caribbean (Cayman Islands). She has a Master’s Degree in International Economic Policy from Columbia University and is passionate about Caribbean social, economic and environmental issues. She is intrigued by the resilience of the Small Island Developing States of the region as well as the opportunities for sustainable and regenerative growth through agriculture.

She recently headed communications for a climate change in fisheries project (CC4FISH) at the Food and Agriculture Organization of the United Nations and has worked in development banking, environmental not-for-profits, and in the venture capital industry.

BusinessFocus

Jul / Aug

|

93

BUSINESS YOUTH IN FOCUS

Chamber Plays Lead Role in Independence 20 Meets 20 Mentorship Program

Chamber Plays Lead Role in Independence 20 Meets 20 Mentorship Program With a Vision of being “the Driving Force for sustainable business and community prosperity in Saint Lucia”, The Saint Lucia Chamber of Commerce Industry and Agriculture once again has taken a leadership role in making a reality the 40th Anniversary of Independence Committee idea of the 20 Meets 20 Mentorship Program.

From design to execution the Chamber led this landmark program which was officially launched on Tuesday 4th June at the Coco Palm Event Centre Rodney Bay. In attendance from the Chamber was the President of the Saint Lucia Chamber of Commerce Industry and Agriculture, Ms. Karen Peter, Chamber 1st Vice President, Jonathan Johannes, Chamber 2nd Vice President, Jason King and Board Member Cheryl Renwick as well as Executive Director, Brian Louisy and other staff of the Chamber.

Some 20 young entrepreneurs will be mentored by 20 Business Executives recruited by the Saint Lucia Chamber of Commerce. A critical partner in this program is the Small Business BusinessFocus Jul / Aug

|

94

Development Center of the Ministry of Commerce who identified and recruited the entrepreneurs from their Client data base. Additionally, the SBDC conducted a three-hour Small Business Training Workshop for the participating entrepreneurs.

It was a full day of activities for the Young Entrepreneurs starting with the “Principles of Entrepreneurship” delivered by Mrs. Roycelyn St. HillHowell and Mrs. Leander CalixteJn. Baptiste of the SBDC. This was followed by the erection of display The Training Program was delivered booths by the Entrepreneurs.

by Officers from the SBDC and delved Thereafter, business professionals, Government Officials into the essentials of effectively Mentors, and other Specially Invited Guests running a small business and was poured into the Grand Business well-received by the participants.

The SBDC will over the next six Mixer Hall to meet and engage the months monitor the progress of young entrepreneurs participating in these businesses and coordinate and the program. monitor the mentoring process.

During the seated Commencement The Mentors were the beneficiaries Ceremony, remarks were delivered of a Mentors’ Orientation Workshop by Ms. Barbara Innocent Charles, conducted by two Volunteers, Head of the SBDC, Ms. Lenita Joseph Donovan Williams and Pauline Wolfe Deputy Permanent Secretary in the who were recently trained by the Ministry of Community Development Chamber’s Youth Business Trust and Equity, Chamber’s Executive as part of a soon to be launched Director, Brian Louisy, the Honorable CDB funded project entitled Cathelina Fortuna Belrose, Minister “Strengthening the Entrepreneurship of Culture and Creative Industries, Spirit of Caribbean Youth”. The and Chairperson of the Independence Entrepreneurs too participated in Committee, Hon. Jeannine Giraudy an Orientation Workshop to prepare McIntyre. The launch concluded with a business mixer where invited guests them for the mentorship program. networked with the Entrepreneurs. n

The Job Fair Expo – Back On For A Third Year!

The Job Fair Expo – Back On For A Third Year!

The annual Job Fair Expo was hosted under the theme “Put the Youth First”.

The team enlisted the Saint Lucia National Youth Council and other youth associations to not only reach the young persons in need of this support, but to gain access to vulnerable individuals who are often marginalised and not provided with enough access to such impactful initiatives.

business entities pledged their support for the event with some seeking candidates for internships and fulltime jobs, while others used the opportunity to sensitize the public to the roles of their companies within the industries in which they operate.

The sectors represented at the event were industrial, aviation, medical, business, mechanical, hospitality, commerce, finance, engineering and education. The sponsors who supported this initiative were also present at the event.

As the event has grown in leaps from its first installation at the Johnson’s Centre in 2017, the organizers thought The robust programme was held on it prudent to host the event for two June 21st and June 22nd 2019 and days – provided transportation for out was undertaken in the format of a district schools and councils in a bid marketplace and seminar session. to allow more persons to benefit from Participants gained free access to the offerings.

Career Talks from public and private Another new component to the event sector professionals, a CV Clinic was a Career Buddy Segment. This to review and edit resumes, Mock element looked at nonconventional jobs Interviews with real HR professionals, and paired participants, after a vetting access to continued education with process, to shadow a professional of on-the-spot registration, Live job their choice for a day. This added a new interviews from various industries dimension to the event, and highlighted and an Entrepreneur Showcase with the many nonconventional jobs which mentorship opportunities.

Many are available.

Gold sponsors included Unicomer, Flow, Hylyne CGL, Carimex, Exel Signs, Mediazone and Caribbean Grains.

Silver sponsors were 1st National Bank, Saint Lucia Air & Sea Ports Authority and Enterprise Development Forum & Marketplace.

Bronze sponsors were Sir Lancealot, 7 Sigma OMS, Skin Envy, Calabash TV, The Wave, RCI and Massy Stores St. Lucia.

Additional Information on the Job Fair Expo can be found on http://www. advizze.co/job-fair-expo/. n

BusinessFocus

Jul / Aug

|

95

BUSINESS YOUTH IN FOCUS

Saint Lucian Wins TEECA Caribbean Entrepreneurship Challenge

The final of the TEECA Caribbean Entrepreneurship Challenge was held on June 6th at the Domaine de la Pagerie in Martinique. President Alfred Marie-Jeanne awarded 19-year-old Saint Lucian Sophie Klein with the winning prize, a EUR 10,000 grant to develop her project "JOIE" which aims to transform the world of education by integrating virtual reality.

Saint Lucian Wins TEECA Caribbean Entrepreneurship Challenge Gayle Gallop, representative of the education and the development Caribbean Export Development of entrepreneurship and Agency, highlighted the excellence. He also praised the extraordinary opportunity that work accomplished by the finalists: has been offered to these 5 “In a climate of crisis and doubt, Caribbean women. these young entrepreneurs, by For Ricardo James, OECS Technical their determination, show the Specialist for Export Development, way forward,” President Mariesome key lessons were learned Jeanne stated.

The TEECA Caribbean Entrepreneurship during the months of competition.

Challenge is organised by the Chamber of “We have a lot of talent and passion Commerce and Industry of Martinique in among our young people and we partnership with the Territorial Collectivity must encourage those who take of Martinique, the Organisation of Eastern risks and reward those who have Caribbean States (OECS) and the Caribbean dared and succeeded,” James noted.

Export Development Agency, as part of the In his speech, President of the TEECA project.

Collectivity of Martinique Alfred The Caribbean Entrepreneurship Challenge Marie-Jeanne confirmed the aimed to: commitment of the Territorial Collectivity of Martinique to youth, • Sensitise youth on cooperation in the Caribbean; • Encourage young entrepreneurs to mobilise their skills to serve their country; and • Promote entrepreneurial innovation.

As a result, companies involved in the TEECA programme played a major role in mentoring all young participants.

Philippe Jock, President of the Chamber of Commerce of Martinique, opened the closing ceremony of the challenge by congratulating the five (5) finalists: “[You have] presented innovative projects which respond to the needs and concerns of people in the Caribbean,” Jock said.

BusinessFocus Jul / Aug

|

96

The President concluded his speech by addressing the finalists: “These prizes are not a simple reward. This is to encourage you all to pursue your efforts, to make your ideas fruitful according to your abilities and talents.

You are promoters and drivers of our Caribbean continent.” n Source: Collectivity of Martinique

Soufriere Comprehensive Secondary School Retains SLHTA Chefs in Schools Cook Off Championship Title 2019

Soufriere Comprehensive Secondary School Retains SLHTA Chefs in Schools Cook Off Championship Title 2019 Soufriere Comprehensive Secondary retains the SLHTA Chefs in Schools Championship title for yet another year.

The Saint Lucia Hotel and Tourism Association Inc would like to congratulate the Soufriere Comprehensive Secondary School on winning the Chefs in Schools Cook Off 2019.

The two students competing for Soufriere Comprehensive were Sherquean Franky and Kayla Joseph, both form 4 students. The team put on a great show in both the Signature Dish and Basket Rounds at the recently held competition on their home grounds at the Soufriere Comprehensive Secondary School on Thursday 13th and Friday 14th June 2019.

The Soufriere team were trained and coached by Chef Ruben Kumar of Anse Chastanet Resort over the past 2 months in preparation for the competition.

Kayla and Sherquean along with their Chef and teacher will travel to Barbados to represent Saint Lucia at the Regional Caribbean Junior Duelling Challenge come August this year.

Their training will continue over the summer in preparation for the regional leg of the Culinary Competition.

In 2nd place was the St Joseph’s Convent team made up of Janaii Williams and Kurres Joseph, trained by Chef Nissa Paul of Windjammer landing Villa Beach Resort and in 3rd Place was Merkijay Jean and Wavimey Prosper of the Leon Hess Secondary School and trained by Chef Billy Mauricette of Cap Maison.

The Competition was proudly sponsored by the Tourism Enhancement Fund, Winfresh Limited, Diamonds International and TransCaribbean. n

Education Quality Improvement Project comes on stream

Education Quality Improvement Project Comes on Stream The Government of Saint Lucia has received financing from the Caribbean Development Bank (CDB) equivalent to the sum of sixteen million one hundred and ninety-two thousand US dollars (USD$16,192,000) toward the cost of implementing the EQuIP project. Spearheaded by the Ministry of Education, Innovation, Gender Relations and Sustainable Development, the Education Quality Improvement Project (EQuIP), is finally on stream.

Funding for the Project was secured from the Caribbean Development Bank (CDB), through the Department of Economic Development, Transport and Civil Aviation.

The EQUIP Project is geared toward the overall enhancement of Saint Lucia’s education sector. The Policy on Education is centered around building a sector that is responsive to the diverse needs of Saint Lucia’s children, young people and adults, and developing graduate students capable of taking their place in the international economic and social community.

One component of the EQuIP initiative is enhancing the capacity to improve teacher quality, the relevance of education, and instructional effectiveness across the education sector. The project also focuses on enhancing the provisions for Special Needs Education in Saint Lucia.

In fulfilling these objectives short-term and degreelevel continuing professional development training programmes are provided for teachers. Among those opportunities is the undertaking of Master’s programmes at the University of New Brunswick.

Minister for Education, Hon Dr. Gale Rigobert updated educators on the progress of the program at the term meeting with ministry officials. She indicated that due consideration is being given to the conversion of select secondary schools into sixth form schools.

An assessment was conducted of school buildings and school sites, to integrate same into the design phase for the proposed school buildings’ construction and rehabilitation programme. This provided the basis for a developmental approach to inform the future design of school buildings in Saint Lucia. n BusinessFocus

Jul / Aug

|

97

HEALTH & WELLNESS

Sexual Violence, Rape and Post Exposure Prophylaxis (PEP)

SEXUAL VIOLENCE, RAPE AND POST EXPOSURE PROPHYLAXIS (PEP)

By Dr. Minerva King

Sexual violence is defined as: Any sexual act, attempt to obtain a sexual act, unwanted sexual comments or advances, or acts to traffic, or otherwise directed, against a person’s sexuality using coercion, by any person regardless of their relationship to the victim, in any setting, including but not limited to home and work.

Coercion can cover a whole spectrum of degrees of force. Apart from physical force, it may involve psychological intimidation, blackmail or other threats – for instance, the threat of physical harm, of being dismissed from a job or of not obtaining a job that is sought. It may also occur when the person aggressed is unable to give consent – for instance, while drunk, drugged, asleep or mentally incapable of understanding the situation (children, mentally or physically disabled persons).

Sexual violence includes rape, defined as physically forced or otherwise coerced penetration – even if slight – of the vulva or anus, using a penis, other body parts or an object. The attempt to do so is known as attempted rape. Rape of a person by two or more perpetrators is known as gang rape. Sexual violence can include other forms of assault involving a sexual organ, including coerced contact between the mouth and penis, vulva or anus. (WHO Definition) Sexual violence and rape can be perpetrated against both sexes and includes women and girls, men and boys and may span from infancy to adulthood depending on the circumstances of the violent acts. In general, there is underreporting of such cases to the police – Vulnerable Persons Unit (VPU) and other organizations such as the Women’s Support Center (WSC), the St. Lucia Crisis Center (SLCC) and the Caribbean Association for Feminist Research and Action (CAFRA). Most persons do not seek help because of shame, blame, different levels of economic vulnerability, blackmail and fear of more violence against them by the perpetrator.

The St. Lucia Criminal Code makes provisions for prosecution of perpetrators which can be reviewed: Part 1: Offences Against the Person Sub- Part B Assaults: Sections 115,116,118,120 Sub- Part C Sexual Offences: Sections 122-133, 135,140142,153-163.

The St. Lucia Criminal Code prescribes punishment of imprisonment ranging from 14 years to life for Rape and Unlawful Sexual Connection and 3 to 7 years for cases of Indecent Assault.

Of the cases handled by the Judiciary few successfully end in prosecution and jail time for the perpetrators which may have a direct impact in the decreased number of victims of sexual violence and rape coming forward. Most victims do not press charges against perpetrators because they BusinessFocus Jul / Aug

|

98

cannot face the trauma of the judicial process, which does not assist police in bringing fourth cases to the courts. It should be noted that if persons are willing to move forward with cases and convictions are obtained the numbers of perpetrators would essentially decrease.

What do you do if you are Sexually Assaulted?

1. S peak to someone – anyone immediately after the attack.

2. Do not bathe or wash any clothing contaminated with semen, bodily secretions or blood during the act.

3. Go to your nearest Hospital Emergency Department 4. A police officer will be called in from the Vulnerable Persons Unit (VPU) 5. You will be questioned and examined – The Emergency Room Physician will do a rape kit which will be given to the police officer for DNA testing.

6. A medical report will be written up by the physician and provided to the police.

7. Testing will be done which includes: CBC, Renal function, Liver Function, Amylase, Pregnancy test, HVS and Serology (HIV, Hepatitis B and C, HTLV and VDRL-Syphilis). These baseline tests are done before initiation of any medical treatment after a sexual assault to ascertain your general health status, sexual health status and to determine what Antiretroviral medication can be given to you.

8. A referral for counseling services will be given to you – the Counselor will assist you through this tough time.

Medical Treatment after a Sexual Assault Medical treatment starts in the Emergency Room by the Physician who assessed you and depends on the age and sex of the victim. Medications are given to prevent the transmission of common Sexually Transmitted Infections.

Both male and female victims are given the following: • Ceftriaxone (prevention of Gonorrhea) • Azithromycin – depending on the age of the victim (prevention of Chlamydia) • Metronidazole (prevention of Trichomoniasis) The morning after pill is given to female victims of childbearing age who are not pregnant but may become pregnant from the sexual act.

Post Exposure Prophylaxis (PEP) for HIV Prevention of transmission of HIV during sexual violence is important. Antiretrovirals (ARV’s) have been established for use in the prevention of HIV infection. Due to the violent nature of the act of rape there may be lacerations to the vulva, vagina or anal regions; some acts may expose the victim to the perpetrator’s bodily fluids entering the eyes, mouth, genitals or any open wound on the victim’s body.

Any post exposure prophylaxis (PEP) has to be started within the first 72 hours or 3 days of the sexual assault.

Antiretrovirals (ARV’s) have been studied and cannot prevent HIV transmission after 72 hours have passed.

The Emergency Room Physician will ensure that you get the first dose of Antiretrovirals and at least 3 more doses; you will be referred to the STI Clinic for further management.

The Post Exposure Prophylaxis treatment comprises of a combination of 3 Antiretroviral drugs during a 28-day continuous period.

The STI Physician will also examine you and repeat your blood tests after 2 weeks of starting PEP and again at

completion of the 4-week treatment. This testing is done to ascertain any dysfunctional organ changes which may occur with the use of Antiretrovirals and to monitor other clinical side effects.

Always remember any violent act or sexual act against another human being is never acceptable no matter the economic status, occupation, sex, race or level of education of the victim, no one should take advantage of you. n

Dr. Minerva King is a St Lucian national and graduate of the University of Santa Clara, Villa Clara, Cuba. She is a General Practitioner and Sexual Health Physician. She has been practicing in St. Lucia since 2005 serving at the STI Clinic at the Victoria Hospital and her Private Practice with offices located at Gablewoods Mall, Sunny Acres, Castries. She can be contacted at gashamed@gmail.com BusinessFocus

Jul / Aug

|

99

HEALTH & WELLNESS

Wonder Drug?

Separating CBD Oil Fact from Fiction

Wonder Drug? Separating CBD Oil Fact from Fiction

By Frank Sterrett

Few subjects in the health space these days generate as much controversy – and are the cause of as much confusion – as medical marijuana. But marijuana is having a moment. As more states legalize its use, it’s more important than ever to understand exactly what medical marijuana is, what it is not, and why it matters. (Hint: The answer to why it matters is simple: cannabinoids.)

Cannabis is a genus of plants that includes different species: Cannabis sativa (also known as marijuana) is one of them; hemp is another. And this is where it sometimes gets confusing.

Because while hemp and marijuana are indeed species of the same plant, chemically, they are entirely different.

All cannabis plants—including hemp and marijuana—contain an array of healthy plant compounds called cannabinoids. These are to the cannabis plant what flavonoids are to fruits and vegetables—powerful plant compounds with multiple healing properties. There are about 100 cannabinoids, all native to the various cannabis species. The two most famous are THC (tetrahydrocannabinol) BusinessFocus Jul / Aug

|

100

and CBD (cannabidiol). THC is the cannabinoid responsible for getting marijuana users stoned.

Did You Know?

Evidence suggests that CBD oil has potential to treat everything from anxiety to chronic pain.

There’s so much confusion about CBD oil. Can you separate the fact from the fiction?

What Is CBD? CBD is found in both hemp and pot, but THC is found only in pot. And hemp is richer in CBD than marijuana. Legally, THC can’t be found in anything labeled “hemp.” CBD doesn’t get you high at all. (If you want to try CBD, hemp oil is the best way to go, and it’s legal everywhere. And CBD is CBD—it’s identical whether you get it from pot or hemp, and the body sees it the same way regardless of origin.)

there must be 0.3 percent or less of THC (less than one-third of one percent). Marijuana can have a THC content as high as 20 percent.

Cannabinoids don’t just come from the cannabis plant—we also make them in our bodies. The ones we make are called endocannabinoids (endo meaning coming from within). The wellknown “runner’s high” is actually an endocannabinoid, which increases in the blood during aerobic exercise and then crosses the blood-brain barrier and binds to cannabinoid receptors in the brain.

We have a network of cannabinoids and receptors in our bodies called the endocannabinoid system (ES). One of the primary jobs of the ES is to keep the body in balance, a state known as homeostasis. The ES has a profound effect on sleep, appetite, exercise, pain, inflammation, female reproduction, metabolism, anxiety, and immunity.

In U.S. law, the difference between Research-Backed Benefits of marijuana and hemp is very clear Cannabinoids and has everything to do with THC content. To be classified as hemp, Scientists have known there was potential for medicine in the world

of plant cannabinoids, but the demonization of pot prevented any real research from getting done in the U.S. But that’s changing. The one place in which it’s legal to grow pot for federally approved research (on the campus of the University of Mississippi) was barren more than a year ago. Today, the farm is full of blooming cannabis plants. And scientists are excited about the emerging research.

Researchers at the University of Southern Florida Byrd Alzheimer’s Institute believe that low-dose THC may “slow the buildup of beta-amyloid plaque in the brain.” (Beta-amyloid plaque is typical in the brains of Alzheimer’s patients.) There is also preliminary research suggesting that cannabinoids, particularly CBD, may be neuroprotective.

Does CBD Oil Work?

CBD oil is a well-established antiinflammatory. Anecdotal reports confirm its ability to moderate pain and inflammation. I have personal experience with this. As a tennis player, I’ve had chronic shoulder pain for years,

and I’m pretty skeptical about overthe-counter drugs. Yet adding CBD oil to my supplement regimen made a noticeable difference, reducing pain by 25–50 percent, allowing me to continue with physical therapy.

There’s research showing that CBD makes a difference in inflammatory bowel disease, attenuates cardiac dysfunction and oxidative stress, and induces antidepressant-like effects.

It has also been shown to have a promising role in the management of ALS symptoms.

Uma Dhanabalan MD, MPH, was so impressed with medical marijuana that she became an outspoken advocate for cannabis and CBD oil. Dr. Dhanabalan became interested in the healing powers of cannabinoids when her mother, who suffered with a chronic illness, urged her physician daughter to get some to help with the discomfort.

Dr. Dhanabalan thought this was crazy – but looked into it anyway. What she found excited her. “Cannabis isn’t for everyone,” she said, “yet it should be a first-line option, not the last resort.”

Should You Try CBD Hemp Oil? People who have been curious about CBD hemp oil may have been reluctant to try it—if they could even find it. One study, in 2015, found that nearly 50 percent of CBD products sold tested negative for CBD; another, more recent study, found that nearly 70 percent of online CBD products were mislabeled.

And that’s why the entrance of a company like Barlean’s into the CBD market is significant. Many people feel that if they’re going to try a new product like this, the safest thing to do is go with a company they trust. The new CBD oil products make it possible to do that.

I say there’s virtually no downside to trying CBD oil from a reputable source, if for no other reason than its proven ability to reduce pain and inflammation.

Remember, virtually every degenerative disease we know has an inflammatory component, and CBD is a known and established anti-inflammatory. n

BusinessFocus

Jul / Aug

|

101

HEALTH & WELLNESS

Saint Lucia Puts on Purple for Lupus Awareness

Saint Lucia Puts on Purple for Lupus Awareness The St. Lucia Arthritis and Lupus Association (SLALA) joined the rest of the world in the annual Put on Purple (POP) for Lupus on Friday, May 17, 2019. For many, the month of May is significant for a different reason – it’s Lupus Awareness Month – and SLALA’S aim is to sensitize the general public and raise awareness efforts about this often misunderstood chronic disease.

the chronic condition and other medical areas related to lupus. Medical professionals provided informative overviews on dentistry, diet, skin and other related topics embodied around lupus and the effects on lupus patients. The seminar drew attention to a host of other relatable topics of positive discussions amongst attendees and presenters.

‘Walk with Kiki, Walk for a Cause’, was held in Vieux-Fort on Sunday, May 19 in honor of lupus survivor Cleyanna Mathurin, a young teen who is battling this debilitating condition. The walk was hosted by Nisa Mathurin, mother of Kiki, in efforts to bring further awareness of lupus to the community and the general public. SLALA envisions that through continued support and commitments, that the Walk will grow and Every May, SLALA works tirelessly to spread lupus become an annual awareness activity. awareness, and this year was no different. Friday, May 17 saw seas of purple from every corner of the island, with The month-long activities culminated with the hosting of new business houses and schools joining the campaign Paint and Sip for Lupus on Saturday, May 25 in collaboration of spreading lupus awareness; wearing this year’s with Bel Koule. The initiative is a new venture for the themed t-shirts “I Wear PURPLE for LUPUS” as part of the association as they seek to bring awareness through diverse awareness activities and erecting exhibition displays with and unique means to capture the public’s interest. information pamphlets and brochures for the benefit of SLALA extends special thanks to everyone who partnered customers and the general public. with us this year and their commitment to supporting our In addition to POP for Lupus, SLALA held its annual Lupus ongoing awareness efforts. n Knows No Boundaries Seminar on Saturday, May 18 at The Pastoral Centre. The seminar sought to provide insight into Source: The St. Lucia Arthritis and Lupus Association

Although a very serious and debilitating condition, systemic lupus erythematous (SLE) is commonly referred to as an invisible disease, because patients often do not have any physical or external symptoms and can appear perfectly healthy during remission periods.

For more information on lupus or how you can be part of the awareness campaign, please email slala.slu@gmail.com or follow the St. Lucia Arthritis and Lupus Association Page on Facebook.

BusinessFocus Jul / Aug

|

102

Ministry of Health Ramps Up Efforts to Stop Tobacco Use

Ministry of Health Ramps Up Efforts to Stop Tobacco Use Tobacco Day approached, global partners brought attention however the potential of tobacco control for improving lung to the harmful and deadly effects of tobacco use and health is highly underestimated. second-hand smoke exposure, while seeking to discourage “By adopting tobacco and lung health as the theme for World the use of tobacco in any form.

No Tobacco Day 2019, WHO encourages parties to organize The tobacco epidemic is one of the biggest public health campaigns to increase the awareness of the negative impact threats the world has ever faced, killing more than 7 million that tobacco has on people’s lung health—from cancer to people a year. More than 6 million of those deaths are the chronic respiratory diseases—and on the fundamental role result of direct tobacco use while around 890,000 are the that lungs play for the health and wellbeing of all people,” result of non-smokers being exposed to second-hand smoke. Dr. Gabriel said.

The Ministry of Health and Wellness launched its campaign for World No Tobacco Day 2019, in partnership with the National Commission on Chronic Non-Communicable Diseases to bring attention to the issues of tobacco use in Saint Lucia.

According to the Tobacco Control Focal Point, Joanna Joseph: “Ours is a very serious issue. We are noticing that smoking is increasing and that tobacco users are starting to smoke at even younger ages. Our last global youth tobacco survey which is an international survey for tobacco surveillance, indicates that up to one quarter of young people ages 13-15 are already smoking, and out of that almost 10 percent of them are smoking daily, so statistics indicate that we have a major problem.”

The Senior Medical Officer for Chronic Non-Communicable Disease, Dr. Shanna Cyr Philbert, said NCDs are a significant problem in Saint Lucia where 8 out of 10 adults die from chronic NCDs like diabetes, cancer, lung disease and cardiovascular disease. Tobacco smoking is one of the main risk factors for such diseases.

“In Saint Lucia, one of the trends that we have noticed is that persons are dying from chronic respiratory diseases such as chronic obstructive pulmonary disease, where an individual has lungs that don’t work well. He or she is unable to breathe in a room full of air, and it’s really sad,” said Dr. Philbert. “I’ve had the personal experience of seeing persons less than 40 years old which is pretty young actually dying from such diseases. We know that tobacco smoking causes cancer, heart attack, stroke, diabetes, and raises blood pressure. There really is nothing beneficial about tobacco smoking and I want to appeal to the Saint Lucian public that if you smoke you need to stop. Quitting lowers your risk of developing such diseases and protects you and your family members.”

This year’s campaign was significant for the National Commission on Chronic Non-Communicable Diseases as it sought to target the youth. The World Health Organization recommends that governments and communities prioritize tobacco control in order to achieve sustainable development goals target for one third reduction in non-communicable disease premature mortality by 2030. The Chair of the World No Tobacco Day was observed on May 31, 2019 under National Commission on Chronic NCDs, Dr. Owen Gabriel, the theme “Tobacco and Lung Health.” n said the most effective measure to improve lung health is to reduce tobacco use and second hand smoke exposure, Source: GIS BusinessFocus

Jul / Aug

|

103

HEALTH & WELLNESS

New Coordinated Approach to Local Vaccination Programmes

New Coordinated Approach to Local Vaccination Programmes Saint Lucia has been measles free since 1990, largely due to its high immunization rate but globally, there has been a reversing trend in immunization against measles. Persons across the globe are choosing not to immunize themselves and their children against the disease which according to Saint Lucia’s Chief Medical Officer, Dr. Merlene FredericksJames, has caused a resurgence of the disease.

Consequently, the Ministry of Health is taking the opportunity to enhance its vaccination programme and alert the public on the possible threat that this resurgence can pose to the population, as measles is a highly contagious disease that can cause debilitating or fatal complications, including an infection that leads to swelling of the brain, severe diarrhea and dehydration, pneumonia, and permanent vision loss.

The acting National Epidemiologist, Dr. Michelle Francois, said a surveillance system is in place should the threat arrive in Saint Lucia.

“One of the things we do is called syndromic surveillance where we monitor not the disease itself, but groups of diseases based on their presentations,” Dr. Francois explained. “We monitor what is called fever and rash; so there are a whole set of diseases or illnesses which can cause fever and rash and that is monitored. Every case of fever and rash, which is how measles would present, these warrant an investigation to find out what the cause is and we interview the patient who presents with the symptoms.”

Up to 90 percent of people who come in contact with an individual who has the disease, and is not vaccinated, can get the disease. The disease is preventable through two doses of a safe and effective vaccine.

BusinessFocus Jul / Aug

|

104

Immunization Manager, Dr. Julietta Cassius-Frederick said Saint Lucia’s vaccine is a combination vaccine for Measles, Mumps and Rubella (MMR).

“Our vaccines generally are procured through PAHO through the revolving fund. Persons may have concerns about the effectiveness and safety of the vaccine and we are committed with PAHO to ensuring that all of the vaccines that are available in Saint Lucia including the Measles, Mumps and Rubella vaccine is safe and effective,” she said.

“The vaccine process goes through rigorous scrutiny to ensure that when it gets to Saint Lucia that the vaccines are in fact safe, and it has been proven to be very effective in protecting against Measles, Mumps and Rubella.”

Medical Officer for Health. Dr. Sharon Belmar-George, has noted that there are areas that need to be strengthened when it comes to protecting against measles.

“We saw the need to strengthen some of our linkages in terms of working in a more coordinated manner and closely with the Ministry of Education to ensure that the vaccination cards are complete on children entering school. These are some of the measures which we have put in place in terms of liaising and working directly with the various sectors to strengthen and to ensure we are fully prepared to manage possible cases of measles coming into the island.”

The Chief Medical Officer notes that persons who have adequately been vaccinated against the disease should not be worried and encourages those who are not vaccinated to do so. n Source: GIS

Senior Public Service Employees Get

Senior Public Service Employees Get Emotional Health Training Emotional Health Training Permanent Secretaries throughout the public service “The main thing coming out of the exercise is how to develop converged at the Public Service Training Institute at Union on a culture of understanding within the organization that Thursday, May 16, 2019 for the first in a series of emotional makes people feel comfortable with speaking about their health workshops. mental and emotional issues.

The workshops are being conducted through the Employee “You see, mental illness ought not to be treated as something Assistance Programme (EAP) of the Department of the Public to be stigmatized. In much the same way that we make Service, targeting permanent secretaries, deputy permanent provisions for someone with a physical disability — we secretaries and human resource officers. install ramps etc. — mental illness must be viewed as any other aliment. We also spoke of how the physical space is Acting Permanent Secretary in the Department of the so important to promoting positive well-being/mental wellPublic Service, Peggy-Ann Soudatt, said the workshops are being,” Huggins added. necessary as they will equip supervisors with the requisite skills to assist employees who are dealing with mental and emotional issues.

The EAP Unit was scheduled to host a similar workshop on May 23 for deputy permanent secretaries and heads of departments.

A third workshop was planned for May 30, this “So, for this first workshop, we have brought together time bringing together human resource officers. permanent secretaries to discuss the issue, then identify how to recognize mental and emotional illness, and how The Employee Assistance Programme was established to provide a support system for those affected; because in 2016 to provide confidential counselling services to you would appreciate that such issues do have an impact government officers and their immediate family members. on productivity and other people in the organization,” So far, a number of public sector employees have benefited Soudatt said. from the counselling sessions.

Robert Huggins, an EAP counsellor, facilitated the recently concluded workshop which covered several areas related to mental well-being.

The EAP Unit has also been conducting workshops on time management, stress and anger management, team building, conflict management and emotional coping, among others.n

Advertising & Marketing Services Advertising & Marketing Services

BusinessFocus

Jul / Aug

|

105

BUSINESS FOCUS

EVENTS 2019 LOCAL AND REGIONAL ENTERTAINMENT, TRADE SHOWS AND CONFERENCES

CROP OVER FESTIVAL 2019 AUGUST 1ST, 2019 – BARBADOS This summer Barbados invites travelers to live like a local and experience the island's lively Crop Over Festival, celebrating a 200 year-old tradition that honors the end of the sugar cane season. The festival celebrates all that is Bajan with dusk till dawn parties, arts and crafts markets and a culinarydriven street fares.

CARICOM - CARIFESTA XIV AUGUST 16TH-25TH, 2019 – TRINIDAD & TOBAGO The theme focuses on both the tangible and intangible aspects of cultural heritage and development and seeks to embody and facilitate the objectives of CARIFESTA XIV, that is: Finding the ways and means for Caribbean people, artists, and cultural practitioners to Connect with each other, Share ideas and information, and Invest in the development of our cultural explorations, products and exchanges thus building stronger national, regional and creative industries.

2019 SUSTAINABLE TOURISM DEVELOPMENT CONFERENCE AUGUST 27TH-29TH, 2019 – BEACHCOMBERS HOTEL, ST. VINCENT & THE GRENADINES The Caribbean Tourism Organization (CTO), in partnership with the St. Vincent and the Grenadines Tourism Authority (SVGTA), will be providing a platform for the region to address some of the most pressing issues facing Caribbean tourism at the region's premier conference on sustainable tourism development.

ANIMEKON EXPO AUG 29TH - SEP 1ST, 2019 – BRIDGETOWN, BARBADOS The Eastern Caribbean’s BEST pop-culture convention and the ultimate Geekcation destination! A 4-day celebration of all the things you know, and love, about pop-culture and entertainment including anime, comics, gaming, film, television and cosplay; all with a heavy dose of Caribbean charm!

RENEWABLE ENERGY AND SMART GRID CONFERENCE AND TRADESHOW SEPTEMBER 15TH, 2019 – MIAMI, FLORIDA CARILEC’s 2019 Renewable Energy and Smart Grid Conference under the theme: “Rethinking Resilience in an Era of Disruption” will be held on the 15th – 19th September in Miami. It will bring together influential energy leaders and professionals to participate in invigorating discussions.

CARIBBEAN DEVELOPERS CONFERENCE OCTOBER 4-5, 2019 – PUNTA CANA, DOMINICAN REPUBLIC CDC is designed to bring together software professionals and entrepreneurs across languages, platforms, and industries. Participants will have the opportunity to network, engage, and learn about trending and up-and-coming topics that are shaping the future of IT and business, today.

BusinessFocus Jul / Aug

|

106

MAJOR MOVES

Mr. Baldwin Alcindor has been appointed as an Audit Partner, effective June 1, 2019.

KPMG in Barbados and the Eastern Caribbean (BEC) is pleased to announce that Baldwin Alcindor has been appointed as an Audit Partner, effective June 1, 2019.

He is located in the KPMG office in Saint Lucia, and will be responsible for the operations there, assisting the leadership team in developing the practice across the Eastern Caribbean.

Baldwin attained his BSc. in Accounting/ Management (double major) from the University of the West Indies, Mona campus, Jamaica, and subsequently completed his professional accounting designation with the Association of Chartered Certified Accountants.

He joins the firm as an experienced Partner, having more than 17 years’ experience in the profession. Baldwin has extensive experience across many sectors, namely financial services; banking and capital markets; asset management – SEC/Non-SEC Registered hedge funds, mutual funds in New York, the Cayman Islands, the Bahamas, and Bermuda; telecommunications; hospitality; public corporations; utility companies; and social services. Baldwin also has regional experience having worked in the Cayman Islands, Barbados, Trinidad, and Jamaica, in addition to his home country of Saint Lucia.

Commenting on his appointment, Managing Partner Lisa Taylor said, “We are very pleased to welcome Baldwin to the KPMG team. We are part of a global network, connected by our shared values, and our people. Baldwin joins us at a time when KPMG is poised to be the leader in new trends, including data and analytics; robotics and process automation; and Artificial Intelligence. KPMG BEC continues to be the Clear Choice for our clients, employees, and the communities in which we operate.”

On Tuesday, April 30, 2019, Mr. Francisco Jn Pierre from the community of Laborie, took the oath to become a Senator within the Parliament of Saint Lucia.

Senator Jn Pierre, currently a taxi operator, most recently was the Assistant Manager for Loans at the Laborie Co-operative Credit Union. He serves on the Board of the Southern Taxi Company and has, for years, been an advocate for taxi drivers in the south. He is devoted to the community of Laborie where he volunteers, especially with youth clubs.

Senator Jn Pierre, a graduate of the Vieux Fort Comprehensive Secondary School, has also served in his early years as a fire officer of the Saint Lucia Fire Service.

President of the Senate, Mrs. Jeanine Giraudy-McIntyre, officially welcomed Senator Jn Pierre, stating that she hoped his tenure would be fruitful and to the mutual benefit of all.

Dr. Amanda King of St Lucia is the new president of The Caribbean Association for Rheumatology (CAR). She was elected during the 7th annual CAR scientific meeting held in Trinidad and Tobago in May 2019.

The other members of the executive are: Vice President – Dr. Christophe Deligny of Martinique; Secretary – Dr. Sharon Dowell of Washington D.C.; Treasurer – Dr. Lynda Tilluckdharry of Trinidad. Two additional directors were elected in the persons of Professor Nigel Harris and Dr. Vincent Nwosa (Bahamas) to serve alongside the existing directors are Dr. Amanda King, Dr. Cleopatra Altenor and Dr. Marie Grandison Didier.

The meeting was attended by rheumatologists from the Caribbean and the diaspora committed to CAR’s mission of improving the care of Caribbean patients with rheumatic diseases through collaboration, education, research and advocacy.

The World Association for Christian Communication (WACC) board of directors is pleased to announce the election of Embert Charles, an experienced communication and media specialist from Saint Lucia, West Indies, as its global President 2019-23 Charles has over 35 years active membership in WACC at both regional and global levels during which he has served in various capacities as president of WACC Caribe (2011-14) and as a member of WACC’s international board of directors.

“Embert Charles has all the experience and qualities of leadership that an international non-governmental organization like WACC needs to guide it over the next few years,” said WACC General Secretary Philip Lee. “The staff are looking forward to working with him and with the soon-to-be-elected new board of directors in what will be an exciting phase in the life of WACC.” Accepting his appointment, Charles noted, “WACC remains a focused organisation carrying out the mandate of its membership after inclusive consultation on the emerging issues affecting the marginalised – communication and language rights, gender imbalance, socio-political and economic exclusion, and the environment.”

Charles has held top administrative, managerial and leadership positions in the public sector, including managing director of the Eastern Caribbean Telecommunications Regulatory Authority (2008-17). Previously, he was director of information services and communications and public awareness consultant for the Organisation of Eastern Caribbean States (OECS).

BusinessFocus

Jul / Aug

|

107

MAJOR MOVES

Michael B Joseph, a Saint Lucian national and former senior official with St Lucia’s Ministry of Finance, has been confirmed as the new Finance Secretary in the Ministry of Finance, Government of Guyana.

Joseph holds a Bachelor’s Degree in Public Administration with a concentration in Accounting from UWI and a Master’s Degree in Finance from the University of Strathclyde, Scotland. He has also received specialised training in Public Finance from CDB, IMF and the World Bank. He is currently pursuing a Doctoral Degree with the UWI’s Cave Hill School of Business.

Joseph is a former Budget Director and Director of Finance of the Government of Saint Lucia and served as General Manager of the Saint Lucia Banana Corporation, Executive Finance Director on the Board of the Saint Lucia Banana Growers Association and a Board Member of the Windward Islands Banana Growers Association now trading as WINFRESH. He was also a Project Management Consultant under CPEC designing projects for grant funding from CIDA.

The Saint Lucia Hotel and Tourism Association’s Tourism Enhancement Fund (TEF) welcomed Ms. Donette Ismael to its management team on May 2, 2019.

Still committed to the mandate of playing an integral role in Saint Lucia’s sustainable development, the TEF has brought Ms. Ismael on board to oversee and monitor the accounting, project administration and strategic directions associated with the management of the Fund.

Ms. Ismael, who served as the former BusinessFocus Jul / Aug

|

108

Agricultural Liaison Officer for the SLHTA, says she has a strong passion for Saint Lucia’s tourism industry and the work of the TEF. She is looking forward to applying her communication skills to help foster important dialogue between the TEF, its stakeholders and policymakers. One of her key aims with her new position is to apply focus to local communities.

President of the Physiotherapy Association of Saint Lucia (PASL) Inc., Dr. Sibyl Edward, was elected Vice Chair of the North America Caribbean Region (NACR) of the World Confederation for Physical Therapy (WCPT) on May 10, 2019 in Geneva, Switzerland.

The NACR is a regional body of the WCPT and currently consists of 15 physiotherapy associations called member organizations (MOs). Those MOs span the North American, Central American and Caribbean region and PASL Inc. became a MO in 2015.

Reflecting on her appointment, Dr. Edward took the time to thank the MO presidents who not only nudged her into throwing her hat into the ring, but also voted for her.

As vice chair, she looks forward to working with all MOs. Dr. Edward also thanked former PASL Inc. President Ms. Eyonthe Husbands who she felt nurtured the Association prior to St. Lucia becoming a member of the WCPT. This, Dr. Edward felt would have paved the way for the Association.

Ms. Germaine E. Maxwell has been appointed the Branch Manager and Principal Representative of the St. Lucia Branch of the Guyana & Trinidad Mutual Fire Insurance Company Ltd. (GTM Fire) and the Guyana and Trinidad Mutual Life Insurance Company Ltd. (GTM Life), with effect from April 1, 2019.

She brings to the Company a wealth of knowledge and experience in insurance and risk management, having served in various capacities in the insurance and financial services sector, over the last twenty (20) years. These include M&C Insurance (1996-2002); Agostini Insurance Brokers (St. Lucia) Limited (2002-2007)and CIBC First Caribbean International Bank (2008-2013). She also gained expertise in insurance regulation during the period 2015- 2019, with the Financial Services Regulatory Authority (FSRA).

Ms. Maxwell is a Chartered Insurance Practitioner and a member of the Faculty of Insurance Broking of the Chartered Insurance Institute, (CII) United Kingdom.

She attained the Fellowship (FCII) and Associateship (ACII) of the Chartered Insurance Institute in 2010 and 2006, respectively. In 2014, she was awarded a Master of Science Degree in Risk Management with the University of Southampton, United Kingdom.

Ms. Maxwell also possesses a Bachelor of Science Degree in Management Studies with the University of the West Indies.

Anne Marie Herman is the Manager of Island Insurances Inc. Mrs. Herman commenced her career in construction and has transitioned to General Insurance.

She brings with her more than eighteen years of experience in education, insurance and project management, having also worked with an insurance company in the United States.

She began her career as a Woodwork and Building Construction teacher at a secondary school, continued as a building inspector then Property Manager at a Financial Institution in St. Lucia. Her interest in insurance commenced in 2000, working with a major insurance company in the USA. Since then, she successfully managed an insurance agency and is now the proud owner of her own Insurance Agency: Island Insurances Inc., authorized agents for NAGICO Insurances.

MAJOR MOVES She attained a Bachelor Degree (Cum Laude) in Industrial Technology and her Masters in Construction Industrial Management. She has completed Caribbean Certificate of Insurance Practice (CCOIP) from the Association of the Insurance Institute of the Caribbean and is working her way to completing Chartered Property Casualty Underwriter (CPCU). She is also nearing completion of her Doctorate in Educational Leadership.

Sandy Alexander is the Assistant Manager for Island Insurances Inc. In this role, she is responsible for the day to day general management of the operation of the Insurance Agency. She brings to Island Insurances Inc a wealth of insurance knowledge and experience having held the positions of Insurance Underwriter, Business Development Officer and Underwriting Supervisor within the Insurance Sector.

Her general duties include overseeing the underwriting, customer service and premium function, enhancing the operational efficiency of these functions and developing and implementing professional procedures to enhance processing consistency, accuracy and timeliness.

Sandy holds a BSc. In Management Studies from the University of the West Indies, and a Diploma in Insurance from the Chartered Insurance Institute of the Caribbean.

Leslie Lake is the Junior Underwriter for Island Insurances Inc. Leslie’s role is to prepare quotations, receive, review and assist with the processing of applications for insurance coverage.

Though Leslie is coming from an IT and science background, he is one course shy of CCOIP from the Association of the Insurance Institute of the Caribbean.

New Executive for Grow Well Grow Well Inc. held its annual general meeting on Thursday, April 25, 2019, marking 24-years of advocacy. The election of a new executive and the retirement of a stalwart from that role were the main highlights of the AGM.

Lorde has served in several capacities on the executive over the past 24 years and was awarded Honorary Life Membership in recognition of distinguished service to the organisation on its 20th anniversary.

He announced at the AGM, his decision to The meeting heard the president’s report remove himself from future consideration from outgoing President Paul Lorde, who for any executive position. Lorde was reported on the past year’s programmes, recognised with an award at the AGM which have been robust, and thanked in appreciation of his contribution to sponsors, volunteers and supporters. Grow Well.

The financial report was also presented, Another stalwart recognised was Mary giving a healthy financial outlook for the Sidoine, who received the President’s organisation.

Award at the AGM. She was commended Guest speaker Henry Mangal of Business for her valuable contribution to the Acumen Consulting offered words of golf programme. encouragement to volunteers gathered at Eleven individuals were confirmed to lead the Grow Well Centre in Gros Islet. the organisation for the next two years, A noted volunteer himself, Mangal’s keynote address stressed that community work was one of the best ways to make the most of one’s time, as it benefits not only those you seek to help, but the community and the volunteer as well.

two in absentia. Four of these have not previously held executive positions. The new executive comprises President – Paula St. Luce, Vice President – Christina Jules, Secretary – Simone Liverpool, Treasurer – Andy DeVerteuil (Abs), PRO – Maria Mangal also took the time to express Fontenelle, Floor Members Tracey Arnold admiration for outgoing President Paul and Leslie Clarke, Trustees Monique Lorde and Secretary Colleen Newman, Dubisson, Susan Guillaume and Colleen noting their long and storied community Newman, and Rotary-appointed Trustee – Astrid Mondesir (Abs). service via Grow Well.

Newman also commended Lorde, The injection of new members into the under who’s leadership the number of organisation is expected to help sustain programmes at GrowWell has vastly and expand the organisation’s programmes for youth in the island’s north. increased.

BusinessFocus

Jul / Aug

|

109

New Company Registrations

NEW COMPANY REGISTRATIONS COMPANY

NATURE OF BUSINESS

DIRECTORS

Afrikarib Organic and Naturals Ltd

a) Production of black soap b) Any other business generally permitted by law

Asari Ambeno Emma Mukete

Agnes James Ltd

Hair Salon

Jonathan David Lesfloris, Davianne Daniel

Alex Welding Services (AWS) Inc.

Welding and fabrication

Alexander Charles, David Charles

Autoclaved Aerated Concrete Enterprises (A.A.C.E.) Construction Inc.

Construction importation and development

Dylan Norbert-Inglis

BDS Logistics Inc.

a) b) c) d) e) f)

Bertlan Quincy Shepherd, Dernelle Chelsea Shepherd, Adjoiva Anissa Best

Bel Poule Farms Incorporated

Vacation property development

Roger St. Clair, Genevieve St. Clair

Capitulum III (CAP 3) Inc.

Holding and investment company

Jane Norbert, Dylan Norbert-Inglis

Construction Design and Procurement Ltd.

a) Construction b) Building design c) Procurement

Gideon Ferlie

D Locarl Pot Ltd.

Restaurant and catering

John Soochan

Edge Investments Inc.

Property Investment

Pinkley Francis, Patrick Isaac

EJ’s Beachside Restaurant and Bar Inc.

a) To operate a restaurant b) Events management c) Water sporting activities

Leian Casey Francis

Family & Cosmetic Dental Services Ltd

Dental Services

Jonathan David Lesfloris, Davianne Daniel

Gemini Construction Inc.

a) To carry out all construction services b) Generally to do any other business which is not restricted by law

Christopher Gidian Charlie, Causandra Tamara Leon-Charlie

Hope and Liberty Medical Services Limited

Medical Tourism

Suhas Kotbagi

Island of Birth Inc.

Music production, promotion and musical artiste management

Arthur Antoine

JIG Inc.

Holding Company

Ingrid John

JT Professional Boat Maintenance & Services Inc.

To provide yachting services, tours, maintenance, repair and other related services with respect to yachts and other similar services

Alvin Dornelly

King George Taxi and Tour Inc.

Transportation and logistical services

George Joseph

Kingdom Harvest Fellowship Inc.

Youth Ministry, community outreach, worship services

Eurisca Chandler, Esther Matthew, Johana Hinds

Lux & Cab Caribbean Ltd.

Transporting of visitors to and from the hotel, airports and seaports etc

David Gilles Vaubien

Marine Connections Inc.

Boat servicing, fabrication, all ancillary services, fiber glassing etc

Alexander Renee, Larry Graig Frost

My Home Ltd.

Generally to do any other business which is not restricted by law

Deepak Mahtani, Pearl Scotland

BusinessFocus Jul / Aug

|

110

Customs clearance and brokerage Shipping & Transportation Management Procurement, distribution & production logistics Insurance Copying, printing & internet Any other related business

NEW COMPANY REGISTRATIONS COMPANY

NATURE OF BUSINESS

DIRECTORS

Nawi Products Ltd.

Import / Export

Zephrin Joseph

NC Construction Plus Inc.

Construction, real estate development, equipment supplies, installation & rental, road rehabilitation

Cuthbert Nathoniel, Nigel Garia

Performance Paints Group Ltd.

Sale of paint and paint supplies

Umanath Katwaroo, Francine Katwaroo, Philippe Rivoire

Philip Hiking Tours Inc. Rodney Bay Medical Centre Holdings Ltd.

Philip Paul Tanya Destang-Beaubrun Matthew Beaubrun

Health Services

RX Health Inc.

Rex Suckoo

SL Acquisition Company Ltd.

Hospitality Operating Company

Marva Paul

Solutions Plus Inc.

Construction

Kernie Emmanuel, Louise Emmanuel

Southeastern Caribbean College Inc.

a) Offering of academic services, and b) Generally to do any other business which is not restricted by law.

Rev. Cletus Henry, Pastor Zifus James, Mrs. Shelly-Anne James

Star Margin Inc.

Various technology, marketing and procurement services

Omarie Ferdinand, Herbert Regis

Sterling Global Citizenship Advisory Partners Inc.

Saint Lucia Investment Advisory

Theresa Paula Hinkson Jahn R. Sifflet Tonjaka E. Hinkson Kaushik Punjani

Sterling Legal Ltd.

Holiday Lettings and Property Management

Tonjaka E. Hinkson Sanjay Thakrar Theresa Paul Hinkson

Sueno De Caribbean Ltd.

Property Holding

Sueno De Aquarius Ltd.

Taico Trades Inc.

Distribution Company

Yann Anselm Cleaver Williams Garvin Girard Knedy Petit-Rodriquez Thomas Lloyd Bryan Junior Alvin Octive

TEC CW Ltd.

Civil Works, as may be determined by the Directors from time to time.

Ted Emmanuel

The Private Label Inc.

Buying and selling Apparel

Zac Asa DeMyers

Ti Bagauuy Ltd.

Generally to do any other business which is not restricted by law

Nelita Parris

Travel Views Inc.

To carry out all types of business relating to travel, tourism, real estate, production of travel videos and advertisements, photography publishing and similar works.

Vincent Andre Alexander, Doris Eith

Treetop Restaurant & Bar Limited

Restaurant and bar services

Michael Louis-Fernand, Solange Lenihan

TRENCO Ltd.

Construction, Real Estate, Property Development and Procurement

Sancha Alphonse

Edna Emmanuel

BusinessFocus

Jul / Aug

|

111

ADVERTISER'S INDEX COMPANY

Advertiser's

Index

Page

1st National Bank

63

Advertising & Marketing Services Ltd

105

Agostini Insurance Brokers (St. Lucia) Limited

69

Alternative Security Services (St. Lucia) Limited

22

Association of Insurance Advisors of Saint Lucia

16

Bank of St. Lucia

110 & 111

Baywalk Shopping Mall

57

Caribbean Awning Ltd

28

CIBC First Caribbean International Bank

31

Coco Palm

25

Cool Breeze Car / Jeep Rentals

5

C. O. Williams Group of Companies

44

Essential Hardware Ltd

27

Exel Sign Ltd

79

GK Insurance

9

Goddard Catering Group

1

Grant Thornton

9

Harris Paints

42

IBS Inc /Innovative Business Solutions

33

Inside Out Ltd

74

Island Insurances Inc

38

Jamecob’s Quality Construction Ltd

45

KLEYDUN Consulting Services Inc.

79

Lewis Industries Limited

12

Marigot Bay Resort & Marina

2

The Montesorri Centre

69

Quality Aggregates

63

RECS Construction Company Ltd

36

Renee's Construction

69

Sagicor Life

21

SOL EC Ltd (St. Lucia)

33

Sun General Insurance

57

Top Stone Fabrication Ltd.

47

Unicomer Ltd /Courts

11

COVERS St Lucia Distillers

IFC

FICS

IBC

Automotive Art

OBC

BusinessFocus Jul / Aug

|

112

Too BIG TO PASS UP...CALL NOW FOR MORE INFO

THE NEXT BIG THING IS HERE !!

CELEBRATIN

G 27 YEARS

J

M B U O

MORTGAGE

F

E IN C AN

JUMBO MORTGAGE FINANCE FEATURES • Offering Attractive Interest Rates • Up To 25 Years Mortgages (Land & House) • Up To 15 Years Land Loans • Built In Savings Plan • 100% Financing (Adequate Security) • Consolidation Of Other Debts • Built-In Personal Loan–Maximum $20,000 Available Immediately Or When Needed (Depending On Size Of Loan And Customer’s Ability To Pay) • Mortgage Payment Holiday • Fast Approval - Credit Checks When Necessary • Repayment 2 Months After Disbursement Terms And Conditions Apply

FINANCIAL INVESTMENT & CONSULTANCY SERVICES LTD TEL: 758-458-8700 \ 758-458-8740 #15 Bridge Street, Castries, Providence Commercial Centre, Rodney Bay

CEL: 758-727-8700 \ 758-520-8740

P.O. Box 1516, Castries Web: www.ficsltd.com

Email: info@ficsltd.com fics_ltd@candw.lc

Your car is our passion, but first and foremost we are committed to you!

At Automotive Art, we’re committed to providing you with high quality service, premium products and the most reliable, knowledgeable, dedicated team to meet all of your needs.

Vide Boutielle Castries (758) 453-6444

La Tourney Vieux Fort (758) 454-8290

www.AutomotiveArt.com